Arcadyan Technology E3200 User Manual

Fios Home Wi-Fi Extender

USER GUIDE

Model E3200

CONTENTS

01 /

INTRODUCTION

 Package Contents 

 System Requirements 

 Features 

 Getting to Know Your

Fios Home Wi-Fi Extender 

02 /

CONNECTING YOUR FIOS HOME WIFI EXTENDER

 Setting up Your Fios

Home Wi-Fi Extender 

 Main Screen 

03 /

WIRELESS SETTINGS

 Overview 

 Wireless Status 

 Basic Settings 

 Advanced Settings 

 Channel Settings 

 Guest Network 

04 /

CONFIGURING ADVANCED SETTINGS

 Using Advanced

Settings 

 Management 

 Admin Password 

 Factory Default 

 System Log 

 Advanced Log 

 DHCP Log 

 BHM Log 

TABLE OF CONTENTS

05 /

TROUBLESHOOTING

 Troubleshooting

Tips 

 Frequently Asked

Questions 

06 /

SPECIFICATIONS

 General

Speciﬁcations 

 LED Indicators 

 Environmental

Parameters 

7 /

NOTICES

 Regulatory Compliance

Notices 

01 /

INTRODUCTION

1.0 Package Contents

1.1 System Requirements

1.2 Features

1.3 Getting to Know Your Fios

Home Wi-Fi Extender

 / INTRODUCTION

Verizon Fios Home Wi-Fi Extender lets you transmit and distribute digital entertainment and information to multiple devices in your home/ofﬁce.

Your Wi-Fi Extender supports networking using coaxial cables, Ethernet, or Wi-Fi, making it one of the most versatile and powerful Wi-Fi

extenders available.

GETTING TO KNOW YOUR FIOS

PACKAGE CONTENTS, SYSTEM

HOME WI-FI EXTENDER

REQUIREMENTS AND FEATURES

./ PACKAGE CONTENTS

Your package contains:

• Fios Home Wi-Fi Extender

• Power adapter

• OSS (Open Source Software) insert guide

./ SYSTEM REQUIREMENTS

System and software requirements are:

• A computer or other network device supporting Wi-Fi or wired Ethernet

• A web browser, such as Chrome™, Firefox®, Internet Explorer 8® or higher, or Safari® 5.1 or higher

./ FEATURES

Your Fios Home Wi-Fi Extender features include:

• Support for multiple networking standards, including

– LAN – 802.11 a/b/g/n/ac/ax, Gigabit Ethernet and MoCA 2.5

interfaces

• Integrated wired networking with 2-port Ethernet switch and Coax (MoCA LAN)

 / INTRODUCTION

– Ethernet supports speeds up to 1000 Mbps – MoCA 2.5 LAN enabled to support speed up to 2500 Mbps

over coaxial cable

• Self-organizing Network (SON) oers seamless roaming, band steering, and AP steering to improve the performance of your Wi-Fi network

• Integrated wireless networking with 802.11a/b/g/n/ac/ax access point featuring:

– backward compatible to 802.11a/b/g/n/ac – 2.4G 11ax 4x4 – two 5G 11ax 4x4

• Enterprise-level security, including:

– Advanced wireless protection featuring WPA2/WPA Mixed

Mode and MAC address ﬁltering

– Wi-Fi Multimedia (WMM) for wireless QoS (quality-of-service)

• Compatible with Wi-Fi Mesh system

• Secure remote management using HTTPS or My Fios app

GETTING TO KNOW YOUR FIOS HOME WI-FI EXTENDER

./ GETTING TO KNOW YOUR FIOS HOME WIFI

EXTENDER

1.3a/ FRONT PANEL

The front panel’s uniﬁed button allows quick access to the Wi-Fi Protected Setup (WPS) feature and pairing mode.

The Status LED will be on white and solid when your Fios Home Wi-Fi Extender is turned on, connected to the internet, and functioning normally.

Status LED

Condition Status LED Color Fios Home Wi-Fi Extender

Normal WHITE Normal operation (solid)

Fios Home Wi-Fi Extender is booting (fast blink)

BLUE Pairing mode (slow blink)

Pairing successful (solid)

GREEN Wi-Fi has been turned o (solid)

Issue(s) YELLOW No internet connection (solid)

Wi-Fi Extender is too far from the Router. Poor backhaul signal (slow blink)

Wi-Fi Extender is too close to the Router. Poor Wi-Fi coverage (fast blink)

RED Hardware/System failure detected (solid)

Overheating (fast blink) Pairing Failure (slow blink)

Power OFF Power o

 / INTRODUCTION

The WPS button is used to initiate Wi-Fi Protected Setup. This is an easy way to add WPS capable devices to your wireless network. To activate the WPS function, press and hold the uniﬁed button located on the front of your Fios Home Wi-Fi Extender for more than 2 seconds. When WPS is initiated from your Fios Home Wi-Fi Extender, the Status LED slowly ﬂashes blue for up to two minutes, allowing time to complete the WPS pairing process on your wireless device (also known as a wireless client). When a device begins connecting to your Fios Home Wi-Fi Extender using WPS, the Status LED rapidly ﬂashes blue for a few seconds, and turns solid blue and then solid white as the connection completes.

If there is an error during the WPS pairing process, the Status LED slowly ﬂashes red for two minutes after the error occurs.

Refer to the “Connecting A Wi-Fi Device Using WPS” for more details. In addition, the uniﬁed button also provides a quick view of the operational state of the Fios Home Wi-Fi Extender using various colors as indicated in the chart of “Status LED” on page 8. Please refer to section 5.0h for details on the rear LEDs.

1.3b/ REAR PANEL

The rear panel of your Fios Home Wi-Fi Extender has a label that contains important information about your device, including the default settings for the Fios Home Wi-Fi Extender’s wireless network name (SSID), wireless password (WPA2 key), local URL for accessing the Fios Home Wi-Fi Extender’s administrative pages,

GETTING TO KNOW YOUR FIOS HOME WI-FI EXTENDER

and administrator password. The label also contains a QR code that you can scan with your smartphone, tablet, or other cameraequipped Wi-Fi device to allow you to automatically connect your device to your Wi-Fi network without typing in a password (requires a QR code reading app with support for Wi-Fi QR codes).

The rear panel has three ports; F-type coax and Ethernet LAN [two]. The rear panel also includes a DC power jack and a reset button.

 / INTRODUCTION

• Ethernet LAN - connects devices to your Fios Home Wi-Fi Extender using Ethernet cables to join the local area network (LAN). The two Ethernet LAN ports are 10/100/1000 Mbps auto-sensing and can be used with either straight-through or crossover Ethernet cables.

• Coax LAN - connects your Fios Home Wi-Fi Extender to the LAN and/or to other MoCA devices using a coaxial cable.

• Reset Button - allows you to reset your Fios Home Wi-Fi Extender to the factory default settings. To perform a soft reboot, press and hold the button for at least three seconds. To reset your Fios Home Wi-Fi Extender to the factory default settings, press and hold the button for at least ten seconds.

• Power - connects your Fios Home Wi-Fi Extender to an electrical wall outlet using the supplied power adapter.

Warning: The included power adapter is for home use only,

supporting voltages from 105-125 voltage in AC. Do not use in environments with greater than 125 voltage in AC.

1.3c/ MOUNTING THE FIOS HOME WIFI EXTENDER TO A WALL

For optimum performance, the Fios Home Wi-Fi Extender is designed to stand in a vertical upright position. Verizon does not recommend wall mounting the Fios Home Wi-Fi Extender. However, if you wish to mount your Fios Home Wi-Fi Extender, you can purchase a wall mount bracket from the Verizon Fios Accessories Store at verizon.com/home/accessories/networking-wiﬁ

GETTING TO KNOW YOUR FIOS HOME WI-FI EXTENDER

To mount your Fios Home Wi-Fi Extender to a wall:

1. You may use the wall-mount template sheet for positioning

the Fios Home Wi-Fi Extender.

2. Mark the mounting holes using the template sheet as shown

below.

3. Drive two screws into the wall. Leave the screws extended

about 0.2 inches from the wall.

4. Verify the screws are positioned correctly by placing the wall

bracket on the screws. Then remove the wall bracket from the wall.

 / INTRODUCTION

5. There are two mounting slots located on the bottom of the

Fios Home Wi-Fi Extender. It allows you to securely attach your Wi-Fi Extender to the wall. Align the slots with the wall mount bracket.

GETTING TO KNOW YOUR FIOS HOME WI-FI EXTENDER

6. Attach the Wi-Fi Extender to the wall mount bracket through

an easy twist and lock action.

7. Align the wall mount bracket with the attached

Wi-Fi Extender to the screws, then slide the bracket down until it locks in place.

8. To secure the bracket, place one screw into the small hole of

the bracket and tighten the screw into your wall.

 / INTRODUCTION

Note: To release the lock, twist the Fios Home Wi-Fi Extender

counter-clockwise and press down on the small clip on the bottom of the bracket.

02 /

CONNECTING YOUR FIOS HOME WIFI EXTENDER

2.0 Setting up Your

Fios Home Wi-Fi Extender

2.1 Main Screen

 / CONNECTING YOUR

FIOS HOME WIFI EXTENDER

Connecting your Fios Home Wi-Fi Extender and accessing its web-based Graphical User Interface (GUI) are both simple procedures.

Accessing the GUI may vary slightly, depending on your device’s operating system and web browser.

SETTING UP YOUR FIOS HOME WIFI EXTENDER

./ SETTING UP YOUR FIOS HOME WIFI EXTENDER

2.0a/ WIRELESS INSTALLATION

1. Place the Fios Home Wi-Fi Extender directly next to the

Fios Home Router.

2. Connect the power cord from the extender to an electrical

outlet.

3. When the light on the extender is solid yellow, press

and hold the buttons on your router and extender for 2+ seconds until they slowly begin to blink blue.

4. The lights on the router and extender should turn solid blue

while the wireless connection is initiating and solid white when the connection is complete.

5. Once the wireless connection is complete, you can unplug

and move the extender to an area between your router and

 / CONNECTING YOUR

FIOS HOME WIFI EXTENDER

an area with spotty Wi-Fi coverage. Once plugged in again, the light should turn solid white again within a few minutes.

You’re all set! Your devices will connect automatically with the same Wi-Fi network name and password as your Fios Home Router.

2.0b/ WIRED INSTALLATION

1. Place the Fios Home Wi-Fi Extender and Fios Home Router

near a coax outlet—ideally in an area with spotty Wi-Fi coverage.

2. Connect the coax cable from the extender to a coax outlet.

(If the coax outlet is already in use, you can use the coax splitter included in the shipping box.)

3. Connect the power cord from the extender to an electrical

outlet.

SETTING UP YOUR FIOS HOME WIFI EXTENDER

4. The light on the extender should turn solid white within a

few minutes, indicating the connection is complete.

You’re all set! Your devices will connect automatically with the same Wi-Fi network name and password as your Fios Home Router.

2.0c/ CONFIGURATION ACCESS TO YOUR FIOS HOME

WIFI EXTENDER

1. Open a web browser on the device connected to your

Fios Home Wi-Fi Extender network.

2. In the browser address ﬁeld (URL), enter:

myﬁosgateway.com, then press the Enter key on your keyboard.

The ﬁrst time you access your Fios Home Wi-Fi Extender, an Easy Setup Wizard displays to help step you through the setup process.

3. On the Step 1: Please log in to your extender screen, enter

the password that is printed next to the Admin Password on the label on the rear of your Fios Home Wi-Fi Extender.

 / CONNECTING YOUR

FIOS HOME WIFI EXTENDER

4. Click Next. The Step 2: Personalize Your Wi-Fi Settings

screen displays. Click on the check box next to Setup and Enable Your Guest Wi-Fi (Optional) to personalize your Guest Wi-Fi Name and Password.

CONFIGURATION ACCESS TO YOUR FIOS HOME WI-FI EXTENDER

For your protection, your Fios Home Wi-Fi Extender is pre-set at the factory to use WPA2 (Wi-Fi Protected Access) encryption for your wireless network. This is the best setting for most users and provides maximum security.

5. Click Next. The Step 3: Click Apply to Save Your Wi-Fi

Settings screen appears. You have an option of saving the Wi-Fi settings as an image on your device by clicking the Save as picture button. After you click Save as picture to save your Wi-Fi settings as an image, click Apply to save the Wi-Fi changes to your Fios Home Wi-Fi Extender.

Important: If you are on a Wi-Fi device when setting up your

Fios Home Wi-Fi Extender, you will be disconnected from the Wi-Fi network when you change the Wi-Fi name or Wi-Fi password. When this occurs, your Fios Home Wi-Fi Extender will detect this situation and prompt you to reconnect using the new settings.

The Congratulations! You’re all set up. screen displays once your Fios Home Wi-Fi Extender veriﬁes the ﬁnal settings and has successfully connected to the internet and is ready for use. You can click on main Wi-Fi settings to access the main screen of the Fios Home Wi-Fi Extender or click on Start browsing and you will be directed to the Verizon.com website.

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