APW Wyott W-2, W-3, W-4, W-3V, W-43V Installation Manual

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INSTALLATION AND OPERATING INSTRUCTIONS
Counter Top Equipment
WARMERS / COOKERS / HOLDERS
Portable Display Warmers
Counter Top Warmers - Full Size & Fractional
Hot Plates
RETAIN THIS MANUAL FOR FUTURE REFERENCE
APPLIANCE MUST BE KEPT CLEAR OF COMBUSTIBLES AT ALL TIMES
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or anyother appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the Installation, Operating and Maintenance Instructions thoroughly before installing or servicing thisequipment.
Initial heating of appliance may generate smoke or fumes and must be done in a well ventilated area. Overexposure to smoke or fumes may cause nausea or dizziness.
This equipment has been engineered to provide you with year-round dependable service when used according to the instructions in this manual and standard commercial kitchen practices.
For Canadian and CE
approval see individual
specification sheet.
ANSI/NSF4
P/N 57213 9/05
Phone: Fax: (214) 565-0976 Toll Free: (800) 527-2100 Website: www.apwwyott.com E-mail: info@apwwyott.com
(214) 421-7366
(800) 733-2203
24 Hour Service Hotline
APW WYOTT
729 Third Avenue
Dallas, TX 75226
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TABLE OF CONTENTS
SECTION ITEM PAGE
1 Important Safety Instructions
2 General Information
3 General Troubleshooting
4 Merchandisers, Topping Dispensers
W-4 Package
Electrical Specs, Installation, 5
5 Kettle Cooker / Warmer
CWK-1
Electrical Specs, Installation, Operation, Daily Cleaning 5
WK-1
Electrical Specs, Installation, Operation, Daily Cleaning 5
6 Display Warming Equipment
HL-1A
Electrical Specs, Installation, Operation, Daily Cleaning 6
7 Warmers / Cookers / Holders / Display Warmers
PD-1A &DW-1A
Electrical Specs, Installation, Operation, Daily Cleaning 6
, Kettle / Cooker 5
Warmer Kettle 5
,Counter Mount Display Warmer
, Ladle Dispensers,
Operation, Daily Cleaning
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4
5
5
5
6
6
8 Cookers / Warmers / Servers
RW-1V&RW-2V RCW-7 & RCW-11
Electrical Specs, Installation, Operation, Daily Cleaning 7
W-1, W-2, W-3, W-4, W-3V, W-43V
Electrical Specs, Installation, Operation, Daily Cleaning 7
9 Warmers / Cookers / Holders / Cookers / Warmers / Servers
CW-1B, CW-2A, CW-3A, CWM-2A, W-12, W-6, W-9
Cookers/Warmers/Servers/Fractional Warmers Electrical Specs, Installation, Operation, Daily Cleaning 8
10 Hot Plates / Buffet Warmers
CP-1A, CP-2A, CHP-1A
Electrical Specs, Installation, Operation, Daily Cleaning 8
11 Warranty Procedure
12 Warranty
“Enhanced Warranty” Program
, Classic Rounds 7
, Classic Round Cooker/Warmers 7
Deluxe Warmers 7
IMPORTANT FOR FUTURE REFERENCE
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Please complete this information and retain this manual for the life of the equipment. For Warranty Service and/or Parts, this information is required.
Model Number Serial Number Date Purchased
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APW Wyott
care and maintenance, you will experience years of reliable operation from this equipment. To ensure best results, it is important that you readand follow the instructions in this manual carefully.
Installation and start-up should be performed by a qualified installer who thoroughly read, understands and follows these instruction. If you have questions concerning the installation, operation, maintenance or service of this product, contact APW Wyott Foodservice Equipment Company’s “
takes pride in the design and quality of our products. When used as intended and with proper
Technical Service Department”.
SAFETY PRECAUTIONS
Before installing and operating this equipment be sure everyone involved in its operation are fully trained and are aware of all precautions. Accidents and problems can result by a failure to follow fundamental rules and precautions.
The following words and symbols, found in this manual, alert you to hazards to the operator, service personnel or the equipment.The words are defined as follows:
DANGER:
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WARNING:
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seriousinjuryordeath.
CAUTION:
moderateinjuryorproductorpropertydamage.
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NOTICE:
eventhoughnotdangerous.
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Thissymbolwarnsofimminenthazardwhichwillresultinseriousinjuryordeath.
This symbol refers to a potential hazard or unsafe practice, which could result in
Thissymbol refers to a potential hazard or unsafe practice, which may result in minoror
This symbol refers to information that needs special attention or must be fully understood
1. IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT: Read the following important safety instructions to avoid personal injury or
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death,andtoavoiddamagetotheequipmentorproperty.
WARNING:
configuration. If the plug and receptacle do not match, contact a qualified electrician to determine
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thepropervoltageandsizeandinstalltheproperelectricaloutlet.
WARNING:
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submergedinwater.
WARNING:
breaker or unplug the unit from the power source and allow to cool completely before performing
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anymaintenanceorcleaning.
Plug unit into a properly grounded electrical outlet of the correct voltage, size and plug
Unit is not waterproof. DO NOT submerge in water. Do not operate if it has been
To avoid any injury, turn the power switch off at the fuse disconnect switch/circuit
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WARNING:
maintenance.
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WARNING:
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wrapped,boxedoronafoodpan.
WARNING:
combustible walls and materials. If safe distances are not maintained, discoloration or combustion
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couldoccur.
WARNING:
ontheunit.
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WARNING:
holding areas must be used. Breakage of light bulbs not specially coated could result in personal
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injuryand/orfoodcontamination.
To avoid electrical shock, always unplug the unit before performing cleaning or
Do not place food product directly onto hardcoat surface. Food product must be
For safe and proper operation, the unit must be located a reasonable distance from
To avoid electrical shock or personal injury, do not steam clean or use excessive water
Only light bulbs which meet or exceed N.S.F. Standards,specificallydesigned for food
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WARNING:
contacttheAPWWyottServiceDepartmentdirectlyat (214) 421-7366 or (800) 527-2100; fax (214)
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565-0976.
If service is required on this unit, contact your authorizedAPWWyott ServiceAgent,or
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WARNING:
personnel, use only Authorized APW Wyott Service Agents and genuine APW Wyott Parts when
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serviceisrequired..
WARNING:
environmentsin which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in APW Wyott equipment. It is essential to
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use APW Wyott Replacement Parts when repairing APW Wyott equipment. Failure to use APW Wyott Replacement Parts may subject operators of the equipment to hazardous electrical voltage, resultinginelectricalshockorburn.
CAUTION:
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toavoidinjury.
CAUTION:
location should be level to prevent the unit or its contents from accidentally falling, and strong
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enoughtosupporttheweightoftheunitandfood.
CAUTION:
or weighing more than 80 lbs. (36 kg) to be either sealed or raised on the installation surface. If this
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unit cannot be sealed at the point of use, 4 (10 cm) legs are included to allow for proper cleaning accessbelowunit.
CAUTION:
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marringitsappearanceandmakingitsusceptibletodirtaccumulation.
This product has no user serviceable parts. To avoid damage to the unit or injury to
Genuine APW Wyott Replacement Parts are specified to operate safely in the
Some exterior surfaces on the unit will get hot. Use caution when touching these areas
Locate the unit at the proper counter height, in an area that is convenient for use. The
The National Sanitation Foundation (NSF) requires that units over 36 (91 cm) in length
Use only non-abrasive cleaners.Abrasive cleaners could scratch the finish of your unit,
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CAUTION:
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protector(s)aremadeofshatterproofpolycarbonateandwillscratchifpropercareisnot taken.
Only soft cleaning cloths should be used to clean breath protector(s). Breath
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2. GENERAL INFORMATION
General Installation
1. Always clean equipment thoroughlybefore first use. (See general cleaning instructions.)
2. Check rating label foryour model designation & electrical rating.
3. Locate equipment on level counter and plug into a grounded outlet so that the plug is accessible. (See individual description for electrical loads.) On units bearing the CE marking the appliance must be connected by an earthing cable to all other units in the complete installation and hence to an independent earth connection.
General Operating Instructions
1. All foodservice equipment shouldbe operated by trained personnel.
2. Do not allow yourcustomers to come in contact with anysurface labeled "CAUTION HOT."
3. Where applicable: Never pourcold water into dry heated units.
4. Where applicable, do not cook, warm or hold food directly in liner pans (well pans). Always use steam table pans/insets, etc.
5. Never hold food below150°F (66°C)
General Cleaning Instructions
1. NEVER clean any electricalunit by immersing it in water. Unplug unitbefore surface cleaning.
2. Always clean equipment thoroughly before first use. Clean unit daily. Except where noted on charts: Use warm, soapy water. Mild cleansers & PLASTIC scouring pads may be used to remove baked-on food & water scale.
3. Unplug all units before cleaning or servicing. All service should be performed by an APW Wyott authorized service agency.
4. Do not use chlorides or chloride-based products in this unit. Always clean equipment before first use. Clean unit daily. Use warm, soapy water. Rinse thoroughly to remove all residue. Chlorides, chloride-based products and improper cleaning may cause corrosion and pitting. Failure to comply withthese instructions may void unit warranty.
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3. GENERAL TROUBLESHOOTING
Always ask & check:
1. Is the unit pluggedin?
2. Check circuit breaker.
3. Is power switch on& pilot light glowing?
4. Check rating label. Are you operating unit on proper voltage? If the supply cord is damaged, it should only be replaced by an identical supply cord. If the above checks out, and you still have problems, call an APW authorized service agency.
4. MERCHANDISERS, TOPPING DISPENSERS
Model: .
Electrical Specifications:
120 Volt, 3.3Amp . 230 Volt, 1.6 Amp.
Installation:
1. Follow General Installation Instructions on page 4.
2. Carefully apply merchandising decalto cleaned warmer surface.
3. Install inset retaining ring inside well.
Operation:
1. Follow General Operating Instructionson page 4.
2. Add 2 cups (0.47 litre) hot water 120°-140°F (50°-60°C) to well pan.
3. Turn infinite control to "HI"position and preheat for approximately 10 minutes.
4. Place covered 4 qt.- 6 ½ (4 litre - 165 mm) inset with preheated product into well.
5. Readjust control to #2to #4 depending on the amount and/or thickness of product in inset.
6. Keep inset covered tomaintain ideal serving temperature.
7. Do not let wellrun dry.
Daily Cleaning
1. Refrigerate remaining product according to local codes.
2. Follow General Cleaning Instructions for proper cleaning.
W-4 Package, Ladle Dispensers
5. KETTLE COOKER / WARMER
Model: , Kettle Cooker.
Electrical Specifications:
120 volt, 6.7 amp. 230 volt,3.2 amp.
Installation:
1. Follow General Installation Instructions on page 4.
2. Remove Soup of theDay Cards from inside well pan.
Operation:
1. Add 1 ½ quarts (1.4 litres) of hot water 120°-140°F (50°-60°C) to well pan.
2. Turn control to "cooking" positionand preheat for 10 minutes.
3. Place covered inset withrefrigerated or preheated product into well.
4 a. Continue using "Cooking position for refrigerated product. Stir frequently. Turn to "Serve"
once serving temperature isreached. Or
b. Turn dial immediately to "Serve" Position ifpreheated product is used.
5. Do not let wellrun dry.
Daily Cleaning:
1. Refrigerate remaining product.
2. Follow General Information on page 4.
Model: WK-1
Electrical Specifications:
120 volt, 4.2 amp, 230 volt, 2.0 amp.
CWK-1
CWK-1
Warmer Kettle.
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Installation:
1. Locate by outlet. CAUTION: Do not plug unit in until designated.
2. Remove Soup of the Day Cards from inside well pan. *Follow General Instructions.
Operation:
1. Add 1 ½ quarts (1.4 litre) of hot water 120°-140°F (50°-60°C) to well pan.
2. Now, plug in unit and preheat product into well. Stir, as needed.
3. Do not let well run dry.
4. Important: To turn unit off, UNPLUG from outlet.
Daily Cleaning:
1. Refrigerate remaining product .
2. Follow General Instructions for proper cleaning.
6. DISPLAY WARMING EQUIPMENT
Model: Counter Mount Display Warmer.
Electrical Specifications:
Domestic Models: Export Models:
HL-1A 120 Volt, 500 Watts 4.2 Amp HL-1A 240 Volt, 500 Watts 2.0 Amp
Installation:
1. Follow General Installation Instructions on page 4.
2. Prepare counterfor warmer by:
A. Drilling 3/8" diameter hole, maximum counter thickness 5/8”. B. Mount warmer securely with washer & nut provided. Washer & nut should be installed on the
underside of the counter.
3. Unwrap heat lamps and screw into lamp holders.
Operation:
1. Follow General Operating Instructions on page 4.
2. Switch on unit! Place precooked product under heat source. Use standard full-size or fractional
steamtable pans & perforated pan bottoms (maximum heat coverage is 12" x 20” or 300 mm x 500 mm).
Daily Cleaning:
Follow General Cleaning Instructionson page 4.
HL-1A
7. WARMERS / COOKERS / HOLDERS / DISPLAY WARMERS
Models: Portable Display Warmers.
Electrical Specifications:
Domestic Models: Export Models:
DW-1A120 Volt, 500 Watts, 4.2 Amp DW-1A 240 Volt, 500W, 2.0 Amp. PD-1A120 Volt, 575 Watts, 4.5 Amp PD-1A-CE 240 Volt, 575 Watts, 2.3 Amp
Installation:
1. Follow General Installation Instructions on page 4.
2. Bulb Style: Unwrap heat lamps & screw into lamp holders. Strip Style w/lights: Remove protective cardboard from lights.
Operation:
1. Follow General Operating Instructions on page 4.
2. Switch on unit, placeprecooked product under heat source. Base accepts standard 12 x20 or fractional steamtable or Gastronorm pans (maximum 4" or 100 mm deep) and Perforated pan bottoms.
Cleaning:
1. Follow General Cleaning Instructionson page 4.
PD-1A & DW-1A
PD-1A-CE 230 Volt, 575 Watts,2.5 Amp
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PD-1A
DW-1A
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8. COOKERS / WARMERS / SERVERS
Models: Classic Round Warmers
Models: Classic Countertop Round Cookers/Servers
Electrical Specifications:
Installation:
1. Follow General Installation Instructions on page 4.
Operation:
1. Follow General Operating Instructions on page 4.
2. Add hot water 120-140° (50-60°C) to well pan: RW-1 V & RCW-7, use
3. Turn thermostat to "High" position and preheat for approximately 10 minutes.
4. For RW-1 V & RW-2V's, place covered insetwith product into well.
4A. For RCW-7 & RCW-11's, place coveredinset with or
5. To keep warm readjust control to "Low" - "Medium" setting depending
6. Keep inset covered to maintain ideal serving temperature.
Daily Cleaning:
1. Refrigerate remaining product.
2. Follow General Cleaning Instructions on page 4.
RCW-7, RCW-7SP, RCW-11 & RCW-11SP
RW-1V 120 Volt, 500 Watt, 4.2 Amp RW-2V 120 Volt, 700 Watt, 5.8 Amp RW-2V -SP 120 Volt, 700 Watt, 5.8 Amp RCW-7 120 Volt, 1000 Watt, 8.3 Amp RCW-7SP 120 Volt, 1000 Watt, 8.3 Amp RCW-11 120 Volt, 1200 Watt, 10.0 Amp RCW-11SP 120 Volt,1200 Watt, 10.0Amp
3 cups (0.7 litre); RW-2V & RCW-1 1, use 5 cups (1.2 litre).
product into well. Cookon high; if using refrigerated product stir frequently.
upon the amount andthickness of product in inset.
RW-1V, RW-1V-SP, RW-2V & RW-2V-SP
RW-1V-SP 120 Volt,500 Watt, 4.2Amp
preheated
refrigerated preheated
RW-2V
RW-1V
RCW-11
Models: Warmers
Electrical Specifications:
W-1 (7qt.) 120 volt, 4.2 amp. 230 volt, 2.0 amp. W-2 (11 qt.) 120 volt, 6.7 amp. 230 volt, 3.2 amp. W-3 (22qt.) 120 volt, 10 amp. 230 volt, 4.8 amp. W-4 (4qt.) 120 volt, 3.3 amp. 230 volt, 1.6 amp. W-3V (22qt.) 120 volt, 6.3 amp. 230 volt, 4.8 amp. W-43V (29qt.) 120 volt, 6.3 amp. 230 volt, 4.8 amp.
Installation:
1. Follow General Instructions on page 5.
Operation:
1. Follow General Operating Instructions on page 4.
2. Add hot water (120°-140°) to well pan: W-1 use: 3 cups (0.7 litre) W-2, use: 6 cups (1 ½ qts.) (1.4 litre) W-3 & W-3V, use: 4 qts. (1 gallon)(4 litre) W-4, use: 2cups (0.5 litre)
3. Turn infinite control to "HI"position and preheat for approximately 10 minutes.
4. Place: Covered inset (W-1, W-2, W-4) Covered full-size or fractional steamtable pans (W-3, W-3V) with product into well.
preheated
5. Readjust control to 2"-4" setting depending on the amount and/or thickness of product.
6. Keep inset/steamtable pan(s) covered tomaintain ideal serving temperature.
Daily Cleaning:
1. Refrigerate remaining product.
2. Follow General Cleaning Instructions on page 4.
W-1, W-2, W-3, W-4, W-3V, W-43V
W-3V
W-43V
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9. Warmers / Cookers / Holders / Cookers / Warmers / Servers
Models: Cooker/Warmer/Servers/Fractional Warmers
Electrical Specifications:
Installation:
1. Follow General instructions onpage 4.
Operation:
1. Follow General Operating Instructions on page 4.
2. Add hot water 120°-140°F (50°-60°C) to well pan: CW-1B, use: 1 ½ qts. (6 cups) (1.5 litre)
3. Turn thermostat control to "10"setting and preheat for approximately 15 minutes.
4. Place: Covered inset (CW-1B) Covered full size or fractional steamtable pans (CW-2A). Covered
5a Continue using "10" dial setting for refrigerated product: Stir frequently. Turn to "4" or "5" setting once
5b Readjust control to "4" or "5" setting depending on the amount and/or thickness of product, if
6. Keep inset/steamtable pan(s) covered tomaintain ideal serving temperature.
7. Do not let well run dry.
Daily Cleaning:
1. Refrigerate remaining product.
2. Follow General Cleaning Instructions on page 4.
CW-1B, CW-2A, CW-3A, CWM-2A, W-12, W-6, W-9
CW-1 B (11 qt.), 120 volt, 6.7 amp. 230 volt, 3.2 amp. W-6 (2/3 size - 15 qt.) 120 volt, 6.7 amp. 230 volt, 3.2 amp. W-1 2 (1/2 size - 11 qt.) 120 volt, 6.7 amp. 230 volt, 3.2 amp. CW-2A (22 qt.) 120 volt, 12.5 amp. 230 volt, 6.0 amp. CW-3A (29 qt.) 120 volt, 15 amp. 230 volt, 7.8 amp. W-9(1/3size-7qt.) 120volt,3.3amp. 230 volt, 7.2 amp.
CW-2A, use: 4 qts. (1 gallon) (4 litre) W-6, use 2 ½ qts. (10 cups) (2.5 litre) W-9, use: 3 cups (0.7 litre) W-12, use: 2 qts. (8 cups) (2 litre) RCPW/CWM-2A, use: 4 qts. (1 gallon) (4 litre) each well.
fractional steamtable pans (W-6, W-12, W-9) with refrigerated or preheated productinto well.
serving temperature is reached,or
preheated product is used.
CW-3A
10. HOT PLATES
Models: Hot Plates
Electrical Specifications:
CP-1A CP-2A CHP-1A
Installation:
1. Follow General Installation Instructions on page 4.
Operation:
1. Follow General Operating Instructions on page 4.
2. Turn infinite control knob(s) to desired setting (higher numbers are higher temperatures). Operates like an electricrange.
NOTE:
burner is labeled 550Wfor warming & holding. The single burnerhot plate is 1250W.
Daily Cleaning:
1. Follow General Cleaning Instructions on page 4.
(Single eye) 120 volt, 10.4 amp. 230 volt, 5.0 amp
(Double Eye) 120 volt, 15 amp. 230 volt 7.2 amp
120 volt, 13.8 amp. 230 volt, 6.6 amp
The double hot plate has one hotter burner (labeled 1250W) for quick heat-up. The other
CP-1A, CP-2A, CHP-1A
CHP-1A
CP-1A
CP-2A
11. WARRANTY PROCEDURE
If warranty service isneeded on your APW Wyott equipment, follow these steps:
1. Secure the model andserial number from the rating label on your appliance.
2. Consult the enclosed directory, find the service agency nearest you, and call the number listed or the 24-hour toll free service hot line, 1-800-733-2203. If there is not a service agency listed for your area, the parts distributor will provideservice foryour appliance.
3. To order parts, consult the enclosed directory. The parts distributor is listed at the beginning of each state listing. The parts distributors havea complete stock of parts for your appliance.
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12. APW WYOTT EQUIPMENT LIMITED WARRANTY
APW Wyott Foodservice Equipment Company warrants it's equipment against defects in materials and workmanship, subject to the following conditions:
This warranty applies to the original owner only and is not assignable. Should any product fail to function in its intended manner under normal use within the limits defined in this warranty, at the option of
APW Wyott such product will be repaired or replaced by APW Wyott or its Authorized Service Agency. APW Wyott will only be responsible for charges incurred or service performed by its Authorized Service Agencies. The use of other than APW Wyott Authorized Service Agencies will void this warranty and APW Wyott will not be responsible for such work or any charges associated with same. The closestAPW WyottAuthorized Service Agent mustbe used.
This warranty covers products shipped into the 48 contiguous United States, Hawaii, metropolitan areas of Alaska and Canada. There will be no labor coverage forequipment located on any island notconnected by roadway to the mainland.
Warranty coverage on products used outside the 48 contiguous United States, Hawaii, and metropolitan areas of Alaska and Canada may vary. Contact the international APWWyott distributor, dealer, orservice agency for details.
TimePeriod
One year for parts and one year for labor, effective from the date of purchase by the original owner. The Authorized Service Agency may, at their option, require proof of purchase. Parts replaced under this warranty are warranted for the un-expired portion of the original product warranty only.
Exceptions
Inall cases, parts covered byextended warranty will be shipped FOB the factory after the firstyear.
Portable Carry In Products
Equipment weighing over 70 pounds or permanently installed will be serviced on-site as per the terms of this warranty. Equipment weighing 70 pounds or under, and which is not permanently installed, i.e. with cord and plug, is considered portable and is subject to the following warranty handling limitations. If portable equipment fails to operate in its intended manner on the first day of connection, or use, atAPW Wyott'soption or itsAuthorized ServiceAgency, it will be serviced onsite or replaced.
From day two through the conclusion of this warranty period, portable units must be taken to or sent prepaid to the APW Wyott Authorized ServiceAgency for in-warranty repairs. No mileage or travel charges areallowed on portable units after thefirst day of use. If the customer wants on-site service, they may receive same by paying the travel and mileage charges. Exceptions to this rule: (1) countertop warmers and cookers, which are covered under the Enhanced WarrantyProgram, and (2) toasters or rollergrills which have instore service.
Exclusions
The following conditions are not covered by warranty:
If the equipment has been changed, altered, modified or repaired by other than an Authorized Service Agency during or after the warranty period, then the manufacturer shall not be liable for any damages to any person or to any property,which may result from the use of the equipment thereafter.
This warranty does not cover services performed at overtime or premium labor rates. Should service be required at times which normally involve overtime or premium labor rates, the owner shall be charged for the difference between normal service rates and such premium rates.APWWyott does not assume any liability for extended delays in replacing or repairing anyitems beyond its control.
Inall cases, the useof other thanAPW WyottAuthorized OEM Replacement Parts will void thiswarranty. This equipment is intended for commercial use only.Warrantyis void if equipment is installed inother than commercial application.
WaterQuality Requirements
Water supply intended for a unit that has in excess of 3.0 grains of hardness per gallon (GPG) must be treated or softened before being used. Water containing over 3.0 GPG will decrease the efficiency and reduce the operation life of the unit.
Note: Product failure caused by liming or sediment buildup is not covered under warranty. THE FOREGOING WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSES AND CONSTITUTES THE ENTIRE LIABILITY OFAPW WYOTT. IN NO EVENT DOES THE LIMITED WARRANTY EXTEND BEYOND THETERMS STATEDHEREIN.
*Gas/Electric Cookline:
component parts, except switches and thermostats. (2 additional years on parts only. No labor on second orthird year.)
*BroilerBriquettes, *Heat Strips: *GlassWindows, Doors, Seals, Rubber Seals, Light Bulbs:
*Equipment failure relating to improper installation, improper utility connection or supply and problems due to ventilation. *Equipment that has not been properly maintained, calibration of controls, adjustments, damage from improper cleaning and water damage to controls. *Equipment that has not been used in an appropriate manner, or has been subject to misuse or misapplication, neglect, abuse, accident, alteration, negligence, damage during transit, delivery or installation, fire, flood, riot or act of god. *Equipment that hasthe model number or serial number removed or altered.
Models FD,FDL, FDD, FDDL. Two (2) YearWarranty onelement only. No labor second year.
Models GCB, GCRB, GF, GGM, GGT, CHP-H, EF, EG, EHP.Three (3) Year Warranty on all
RockGrates, Cooking Grates,Burner Shields, Fireboxes:
90Day Material Only. No Labor.
90Day Material Only.NoLabor.
9/05
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APW Wyott
“Enhanced Warranty" Program
For Equipment Covered By APW Wyott's "Enhanced Warranty" Program If Within One Year From Date Of Purchase, This Unit FailsTo Function, YouAre Entitled ToYourChoice Of 1, 2 or 3
.
1.
APW Wyott will replace the unit. When calling the factory, besides the above information, you will need Electrical Characteristics, voltage and phase; describe the problems the best you can. The factory will require a Visa or MasterCard number and expiration date of same to assure return and/or validity of condition.Uponvalidationof credit card information, factory will striveto ship a replacement unit the same day if call is received before 3 p.m. Central Time or the next day if later. The replacement unit will be shipped prepaid regular UPS or equivalent. If requested Next DayAir or Priority, shipment will be made at customer's expense. Upon receipt, it is the customer's responsibility to unpack the new unit, taking care to preserve the packaging. Repack the unit being replaced in the same container using caution to pack properly and return this unit to the factory following the instructions supplied. Factory will supply return label and UPS call tag; both must be used. If original unit is returned within 30 days and is as represented, thecredit card validation will be cancelled.
IMPORTANT
If factory does not receive the unit to be returned within 30 days, the unit will be billed to the credit card number supplied. If the returned unit is not as represented i.e. out of warranty, customer abuse, then it will be billed to the credit card number supplied. In these cases, the person calling in the problem will be contacted and, if applicable, the returned unit, if charged for, will be returned to the original owner if requested.
2.
You may take this unit to theAPW WyottAuthorized Service Distributor. List of same is included with each product. If the problem is covered under warranty, the unit will be repaired at no cost to you. If the AuthorizedAgency cannot repair same within a reasonable time while you wait, it will be returned to you prepaid,via UPS.
3.
1. Name and title of person calling 7. Serial Number (from serial plate)
2. Phone number of person calling 8. Date purchased (if serial number indicates date of
3. Business name manufacture is over 13 months old, you will be asked to
4. Street address supply proof of purchase)
5. City, State, Zip 9. Purchased from
6. Model Number (from serial plate)
It will be sent immediately prepaid via UPS or equivalent. (Next Day Air or Priority shipments available at customer'sexpense)
You can request theAuthorizedService Distributor to service the equipment on site. If problem is covered under the warranty,the partsand labor will be billed to the factory, while the mileage and travel time will be theresponsibilityof the owner.
On All Calls, You Will Need To Give The Following Information.
For Shortage Supply The Above Information And Fully Explain What Is Missing.
24-Hour Service Hotline: 1-800-733-2203
This replacement warranty is only available on selected products shipped within the continental USA, Alaska, Hawaii and Canada.
INSTRUCTIONS AND PROCEDURES MUST BE FOLLOWED OR THE WARRANTY IS VOID.
As with most warranties, warranty is only valid to the original end-user/owner.
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Phone: Fax: (214) 565-0976 Toll Free: (800) 527-2100 Website: www.apwwyott.com E-mail: info@apwwyott.com
(214) 421-7366
APW WYOTT
729 Third Avenue Dallas, TX 75226
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