API Healthcare PROXAW01 system installation manual

TA-500 Badge Reader

Installation and Configuration Guide

DSI Version 2.0 – 2.3

11/03/2009

AD0842-20705

API Healthcare Corporation

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The information in this document is subject to change without notice. API Healthcare assumes no responsibility for any errors in this document Although API Healthcare warrants (per the License Agreement with its Customers) that the System in general will perform in accordance with Documentation, there may be minor differences in screen formats, report layouts, operating procedures, etc., depending on each Customer's particular preference and operating environment.

Names and data and all other information used in examples herein are fictitious, unless otherwise noted.

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Trademarks

ActiveLink, ActiveRoster, ActiveStaffer, Acuality, api LaborWorkx, API Healthcare, Applicants Navigator, Attendance+, Benefits Navigator, CalcEngine, DayCare DeductIT, DeductIT, e:HRStats, e:LaborStats, e:StafferStats, EdStats, EdTrack, HR Navigator, HRStats, HRXpress, LaborStats, LaborVision, myHRaccess, NetXpress, Payroll Navigator, Payrollmation, Position Control Navigator, ReportXpress, SecurALL, SecurALL Basic, SecurALL Lite, SecurALL Server, SecurStats, StafferStats, Ti meBack, TimeCall, TimeFax, TimeID, TimePC, TimeStor, TimeView, www.ActiveStaffer, www.ApplicantsNavigator, www.ReportXpress, www.TimePC, and WorkAgent are either registered trademarks or trademarks of API Healthcare Corporation in the United States. The absence of a name or logo in the foregoing list does not constitute a waiver of any and all intellectual property rights that API Healthcare. has established in any of its product, feature, or service names or logos.

Trademarks of API Healthcare Corporation may be used publicly only with written permission from an authorized representative of API Healthcare– nothing contained in this document should be construed as granting, by implication, laches, estoppel, or otherwise, any license or right to use, copy, publish, transmit, or modify any trademark of API Healthcare Corporation without such prior written authorization.

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TABLE OF CONTENTS

THE TA-500 DEVICE .................................................................................................1

SUPPORTING DOCUMENTATION .............................................................................................. 1

PARTS IDENTIFICATION - FRONT ............................................................................................. 2

PARTS IDENTIFICATION – BACK .............................................................................................. 4

PARTS IDENTIFICATION – INSIDE ............................................................................................ 5

MOUNTING BRACKET DIMENSIONS ........................................................................................ 6

COMMUNICATION CONFIGURATION DIAGRAMS ................................................................ 7

DEVICE SPECIFICATIONS ........................................................................................................... 8

FCC RULES ..................................................................................................................................... 9

BADGE REGISTRATION ............................................................................................................. 10

SUCCESSFUL REGISTRATION ........................................................................................... 10

UNSUCCESSFUL REGISTRATION ..................................................................................... 10

RETURNING DEVICE FOR SERVICE ........................................................................................ 11

DEVICE INSTALLATION ......................................................................................13

DEVICE INSTALLATION GUIDELINES .................................................................................... 13

WALL MOUNTING PROCEDURES ............................................................................................ 14

INSTALLATION CONSIDERATIONS ................................................................................. 14

NETWORK CONSIDERATIONS .......................................................................................... 14

INSTALLATION: TA-500 COMMUNICATING VIA POE ................................................. 15

INSTALLATION: TA-500 COMMUNICATING VIA POE LINE INJECTOR ................... 17

CONFIGURATION SETTINGS ..............................................................................21

SUPERVISORS MENU ON DEVICE ........................................................................................... 21

MENU OPTIONS .................................................................................................................... 21

1. TERMINAL ID ............................................................................................................. 21

2. IP SETTINGS ............................................................................................................... 21

3. DEVICE VERSION...................................................................................................... 23

4. RAM & ROM ............................................................................................................... 23

5. DATE AND TIME ....................................................................................................... 23

6. TIME MODE ................................................................................................................ 23

7. DIAGNOSTICS ............................................................................................................ 23

ENTER TO EXIT ............................................................................................................. 25

TELNET MENU ............................................................................................................................. 26

MENU OPTIONS .................................................................................................................... 27

[1] CHANGE NETWORK CONFIGURATION .............................................................. 27

[2] ADVANCED MENU OPTIONS ................................................................................ 28

[3] SAVE CHANGES AND EXIT ................................................................................... 29

[4] EXIT WITHOUT SAVING CHANGES .................................................................... 29

ADDITIONAL FEATURES .....................................................................................31

COMPLETE ENTRY KEY (RAPID ENTRY KEY) ..................................................................... 31

AUTOMATICALLY ACCEPT BADGE REGISTRATION ......................................................... 32

TA-500 ADMINISTRATION UTILITY .................................................................33

INSTALLATION ............................................................................................................................ 33

TA-500 ADMINISTRATOR UTILITY ......................................................................................... 33

PROCEDURES ..........................................................................................................45

PREPARING DEVICE FOR SERVICE ......................................................................................... 45

REMOVING CLOCKINGS FROM TRAINING DEVICE ........................................................... 47

DEVICE CONFIGURATION ........................................................................................................ 48

TROUBLESHOOTING .................................................................................................................. 50

BADGE DOES NOT WORK IN DEVICE ............................................................................. 50

BADGE REGISTRATION ..................................................................................................... 50

DISPLAY WINDOW MESSAGES ........................................................................................ 51

NOT ABLE TO COMMUNICATE WITH THE DEVICE .................................................... 51

PARTS MAINTENANCE .........................................................................................53

CLEANING/SCHEDULED MAINTENANCE ............................................................................. 53

READHEAD-MAGNETIC ..................................................................................................... 53

READ HEAD - BAR CODE ................................................................................................... 53

CASE....................................................................................................................................... 54

BATTERY REPLACEMENT ........................................................................................................ 54

MATERIALS NEEDED ......................................................................................................... 54

REPLACING THE BATTERY .............................................................................................. 54

READ HEAD REPLACEMENT (MAGNETIC OR BAR CODE) ............................................... 57



Chapter 1

THE TA-500 DEVICE

Observe basic safety precautions when using electrical equipment. Please read all instructions first. Warranty will be void if device is wholly or partially inop erable as a result of not following these instructions. If you have any questions contact the API Healthcare Customer Support.

This document contains specification, configuration, and wall mounting instructions for the TA-500 series. Interaction with the device is performed by registering the badge and touching the keypad. The device supports the use of magnetic, bar code, or proximity badges. The ability to support both magnetic or bar code with proximity o n one device is also available.

SUPPORTING DOCUMENTATION

TA-500 Badge Reader Installation and Configuration Guide

Reviews the hardware specifications, configurations, wall mounting instructions, administration tools, and

device specific utilities.

Device Manager User Guide

Reviews the use of the Device Manager and other Device Tools used for configuring and communicating

with the device on the api LaborWorkx system.

Payrollmation Communications User Manual

Reviews the use of the Payrollmation Series Enterprise Manager and other tool used for configuring and

communicating with the device on the Payrollmation System (NT).

PARTS IDENTIFICATION - FRONT

Display Window The Display Window displays the current date and time and messages identifying the

success or failure a badge registration. Prompts for data entry also display in the window.

Valid/Invalid LEDs The valid and invalid LEDs light to signify valid and invalid entries.

Badge Slot Used with magnetic or bar code badges, the badge is swiped through the slot to register.

The arrow at the top of the slot indicates the direction the magnetic stripe or bar code should face. This example reflects a magnetic reader. When the device does not contain a magnetic or bar code reader, the badge slot is not available.

Proximity Reader The Proximity reader is only available on proximity devices. To register a proximity

badge pass the badge in front of the 9-key on the keypad.

Keypad The keypad is used to enter additional information at the device. Interaction with the

device may include registering additional information about a shift or submitting nonproductive time.

Number Pad ............... Used to record values at the displayed prompts.

CLR Key .................... The Clear Key is used to remove information currently displayed

on the device.

ENT Key .................... The Enter Key is used to save the entered data or to move to the

next prompt.

F1 Key ....................... Provides access to the setup and configuration menu for the device.

Access is granted by depressing the F1 key until the "Supervisor PIN" prompt displays. Access to the menu is granted only with a valid PIN.

F2/F3 Key .................. When the In/Out Keys are enabled, the F2 key is used to identify

an In clocking, the F3 Key is used to identify an Out clocking.

F4 Key ....................... Pressing the F4 key accesses the Non Productive data entry. When

the key is depressed, the display changes to "Non Productive Entry…Please Present Badge". With a successful badge registration the user is able to record a non-productive entry.

Complete Entry Key .. The F4 key may also be configured to serve as a Complete Entry

key (or Rapid Entry key). When enabled, employees may use this key to quickly complete a productive entry versus pressing the ENT key or allowing the device to time out.

Function Keys ............ The four keys located to the left of the keypad may be configured

to automatically fill one prompt with data. In order to use this feature the Function Keys must be enabled. The data to fill the prompt must also be configured within the communications software for each device. If the Rapid Entry Key is enabled, the F4 key is not available as a function key.

Security Lock This lock provides access to the inside of the unit for wall mounting or network

connection. The lock requires a special key supplied with the device.

Description: Security Key

Part Number: SESK01010

PARTS IDENTIFICATION – BACK

Cable Entry The network cable providing power and network is routed through this location.

Wall Mounting Holes The unit is mounted to the wall. This part of the plate faces the wall.

Cable Channels Channels are provided for mounting the device on a solid surface.

PARTS IDENTIFICATION – INSIDE

Battery The location of the battery. The battery keeps the internal clock and calendar

operating when no power is applied.

Read Head Assembly The read head (magnetic or bar code) is located below this plate.

Serial Number The general location of the serial number.

Proximity Indicator The light indicates the activity of the proximity reader, when present.

RJ45 Ethernet Connector The location the network cable is connected to the device. The plug is inserted with

the removal tab visible. The cable is routed through the hole provided on the back panel.

MAC Address Label Location to identify the MAC address for the unit.

MOUNTING BRACKET DIMENSIONS

COMMUNICATION CONFIGURATION DIAGRAMS

Power Over Ethernet HUB

Power Over Ethernet Line Injector

DEVICE SPECIFICATIONS

Display 2 line by 16-character negative mode Liquid Crystal Display.

Clock Dallas DS1307 Real-Time Clock (1): 56 Bytes SRAM (Battery Backed)

Storage 1500 clockings

Keypad Includes digits 0-9, clear key (CLR) enter key (ENT), and four additional function keys

Card Magnetic Stripe: ABA/ISO2, track 2 used

Bar Code: 3 of 9, Interleaved 2 of 5, Code 128 Infrared reader Proximity: Contact API Healthcare for additional information.

Badge Thickness Magnetic and bar code badges only: 0.76 +- 10%mm.

Battery Panasonic CR2032 3.0V. 3 year life.

The back-up battery is designed to maintain the on board clock only. This battery does not have sufficient power to accept any badge entries.

Communication IEEE 802.3 Auto-sensing 10/100 Base-T network interface

Full or half duplex(auto-sensing)

Environment 0-40°C (32-104°F), 20-80%RH, indoor, No Condensing

Power TA-500 is IEEE 802.3af compatible (requires a power adapter for Endspan operation)

TA-500 requests a Class 3 Power level

Power supplied by Power Over Ethernet (PoE).

Power source is by Line Injector (used when PoE is not available) or PoE enabled port.

Line Injector: Input: 100-240V, 47-63Hz, 1.0A. Output: 48VDC, 270ma Power Cord: 6ft, 3-prong

Power Switch None Dimensions Height: 5 7/8" (149.225mm) Width: 5 1/4" (133.35mm)

Depth: 2"(50.80mm) Weight: 1.0 lbs (0.45 kg)

Case UV protected high density plastic.

Accessories (2) Mounting Screws, (2) Anchors

(1) Security Case Screw (API Healthcare Part: SESS01010) (1) Security Key (API Healthcare Part: SESK01010) (1) PoE Endspan to Midspan Adapter (API Healthcare Part: TADON1010) (1) PoE Line Injector w/power cord (API Healthcare Part: TAPS01010) Reader Stand (optional) (API Healthcare Part: FINES1010) Ferrite (API Healthcare Part: SEFBC0101)

FCC RULES

FCC Interference Statement (Part 15.105 (a))

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at his/her own expense.

FCC Warning:

Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the end-user’s authority to operate this equipment.

The following also applies if one of the following optional proximity type badge readers are installed:

Contains FCC ID: W7N-PROXIC01 (iCLASS) Contains FCC ID: W7N-PROXIN01 (Indala) Contains FCC ID: W7N-PROXHI01 (HID PROX) Contains FCC ID: W7N-PROXAW01 (AWID)

Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Warning (Part 15.21)

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Interference Statement (Part 15.105 (b))

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

− Reorient or relocate the receiving antenna.

− Increase the separation between the equipment and receiver.

− Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

− Consult the dealer or an experienced radio/TV technician for help.

BADGE REGISTRATION

The following summarizes the registration of the badge:

Magnetic Holding the magnetic stripe away from the display window (facing the blue arrow), insert and

slide the badge through the device's vertical slot in a smooth downward motion.

Bar code Holding the bar code away from the display window (facing the blue arrow), insert and slide

the badge through the device's vertical slot in a smooth downward motion.

Proximity Holding the badge in front of the device up to two inches away, pass the badge over the 9 key

on the keypad.

Registration at the device is indicated by the following:

Lights A green light indicates a badge was registered. A red light indicates an error in registration.

Sound The valid audible tone sounds with a valid registration, the invalid audible tone sounds with

an unsuccessful registration. Please note the sound volume cannot be adjusted.

Display The first prompt for data is displayed with a valid registration or a message displays

indicating the reason for an invalid registration.

SUCCESSFUL REGISTRATION

The following indicates a successful registration:

• The valid LED displays green.

• The valid audible tone is sounded.

• The display window changes to the first data entry prompt.

UNSUCCESSFUL REGISTRATION

The following indicate an unsuccessful swipe.

• No response from the device.

• The invalid LED displays red.

• The invalid audible tone is sounded.

• The message in the display window indicates the reason for the invalid entry.

Most unsuccessful swipes occur due to the badge being swiped too quickly, too slowly, or inserted in the

wrong direction. When the badge is swiped unsuccessfully, register the badge again.

RETURNING DEVICE FOR SERVICE

Prior to returning a device to API Healthcare for service, contact API Healthcare Customer Support. A representative reviews several troubleshooting steps with you. In the event the device mu st be returned to API Healthcare for service, a Return of Merchandise Authorization (RMA) Number must be issued.

IMPORTANT:

• Any equipment received without an RMA number is returned to the customer without review.

• If possible, use the original packaging materials when returning devices for service. This includes the box,

anti-static bag, and Styrofoam holders.

• When the device is mounted to a wall, the back plate does not need to be returned with the device. The

device unit needs to be packaged in an anti-static bag and packed in a manner to prevent damage during shipping.

Notes

Chapter 2

DEVICE INSTALLATION

DEVICE INSTALLATION GUIDELINES

• Comply with all applicable laws, ordinances, building codes, and zoning regulations.

• For IP communications, the device must be within 100 meters of a network closet.

• Use only the supplied mounting bracket with this device.

• Avoid areas of high magnetism.

• Avoid areas with asbestos or lead.

• Avoid areas that can disrupt electrical/network connectivity (i.e. by a MRI lab, large motors, etc.).

• Avoid areas where the unit is in direct sunlight or in locations where the device is subjected to airborne dust,

grease, or in areas of high humidity.

• Slots and openings located in the back and bottom of the case provide necessary ventilation. To ensure reliable

device operation and to protect the device from overheating, ensure these openings are not blocked or covered.

• Avoid placing the device above a radiator or heat register. Leave sufficient space around the device when

installing it to ensure proper ventilation.

• In the event the reader is placed in a quiet zone, disable the sound. Sound may be disabled by using the TA-500

Administrator Utility (v2.0 or greater).

• Place devices in areas of low patient/visitor traffic.

• Install the device in a high employee traffic area, but not too high to avoid congestion.

• The device should not be next to a common entrance especially if the work area is greater than a five-minute

distance.

• Place the device in areas regularly patrolled by security.

• If rules are applicable, place device in sterile environments as needed.

• If your facility has an architectural committee, have the plan reviewed and approved prior to wiring.

• The location must be in accordance with American Disabilities Act.

• To prevent serious damage to the device or injury to a person, do not place the device on an unstable cart, stand,

or table.

• Never spill liquids on the device.

• Do not attempt to service the device yourself. Please refer all servicing to qualified API Healthcare service

personnel.

• Save the original shipping carton and packing material in case you need to ship your device. Be sure to

repackage your device as it was originally packed.

WALL MOUNTING PROCEDURES

INSTALLATION CONSIDERATIONS

Review the following considerations before installing the device on any surface.

NOTE: Proper on-site technical and physical considerations must be taken into account based on your needs.

• The mounting area must be flat and vertical. The device's case is designed to provide maximum cooling

when mounted to a flat surface.

• Mount the back panel to wall. Do not add spacers to angle the bracket in any way. This affects the ability

for the device to cool itself and could cause further difficulties affixing the device to the back panel. The device's case is angled to allow a wide range of users to view the device as long as the back panel is flush against the wall.

• The back plate cannot be inset into the wall any deeper than the thickness of the bracket itself. Mounting

the back plate too deep results in not being able to attach the device to the back plate.

• Locate and route the Ethernet cable to the device before affixing the device to the back plate. Ensure to

include enough slack in the cable to facilitate easy application and removal of the device. Cables should not be taut at any time affixing the device to the back plate.

• Installation of the supplied ferrite on the CAT 5 Ethernet cable is required to comply with FCC regulation.

The ferrite material is made to specifically absorb noise in the higher frequencies. The ferrite is installed on the reader's side of the network, not the data closet side.

• A Single Gang Electrical box may be used to

house the ferrite and Endspan to Midspan Adapter (when used).

• For devices requiring the end-user to swipe a

badge, ensure adequate clearance is available to allow the ID card to pass through the badge slot properly.

NETWORK CONSIDERATIONS

• The ferrite requires 3 turns of the network cable through it in order to be effective. The ferrite must be

installed on the device side, not the data closet side of the network cable.

• The distance from the ferrite to the Line Injector (when used) follows standard networking guidelines for

distance. The Line Injector does not need to reside by the device, it can reside in the data closet.

INSTALLATION: TA-500 COMMUNICATING VIA POE

•

Obtain the following:

• Device with back plate

• Security Key

• 2 Mounting Screws

• Ferrite

• PoE Endspan to Midspan Adapter

Single Gang Electrical box (optional for stor age)

• Philips Head screw driver.

• Hand drill

• Pencil or other marking tool.

Installation:

1. On the wall perform one of the following:

• Install the Single Gang Electrical box

• Mark the wall where the back plate is to be placed and mark the 2 holes to drill. Drill the 2 mounting

holes.

2. Extend a length of 13 inches to provide ample cable for installation.

3. Install the ferrite. With 1-¼" of network cable in front of the ferrite, wrap the remaining cable 3 times

around the ferrite. Close the ferrite.

4. Attach the PoE Endspan to

Midspan Adapter.

5. When an electrical box is used, insert the ferrite first,

then the adapter in the box.

6. Route the Ethernet cable from the Endspan to

Midspan Adapter through the entry on the back panel.

7. Mount the back plate to the Electrical box or wall with the 2 supplied screws.

8. Connect the Ethernet cable to the device. Verify information displays on the display window to indicate

the device has power.

9. Slowly lower the unit onto the back plate until the unit is firmly attached.

10. Using the Security Key, tighten the security screw to prevent device from being removed from the wall.

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API Healthcare PROXAW01 system installation manual

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