Apex Digital 140DX User Manual

140DX 180DX

OutLook Switch User Guide

Run Your Servers Smarter
CONTENTS
Apex OutLook 140DX/180DX Console Switch User Guide
© 2000 Apex Inc. All rights reserved. First Edition June 2000 Printed in the United States of America Part Number 998-0011-00 Rev. B
The information contained in this guide is subject to change without notice.
Apex Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor is it liable for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. PC/AT, PS/2 and IBM are registered trademarks of International Business Machines Corporation. Viewpoint, Viewpoint 64, OutLook and OSCAR are trademarks of Apex Inc.
Apex OutLook 140DX/180DX Switch User Guide
2
Apex Inc. 9911 Willows Road NE Redmond, WA 98052 USA
Telephone 800 861-5858 Fax 425-861-5757 Email sales@apex.com Web Site http://www.apex.com
CONTENTS

SAFETY

Apex OutLook 140DX/180DX Switch User Guide
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
3
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące Bezpieczeństwa.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza.
CONTENTS
Apex OutLook 140DX/180DX Switch User Guide
SAFETY (CONTINUED)
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Перед установкой продукта прочтите брошюру по технике безопасности (Safety Information).
4
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
CONTENTS
Apex OutLook 140DX/180DX Switch User Guide
GETTING HELP, SERVICE, AND INFORMATION
5
Getting help, service, and information
If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you.
With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Personal Computer HelpCenter (1-800­772-2227 in the U.S.) for hardware product assistance covered under the terms of the IBM Statement of Limited Warranty.
The following services are available during the warranty period:
• Problem Determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.
• IBM Hardware Repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.
• Engineering Change Management - Occasionally, there might be changes that are required after a product has been sold. IBM or your reseller, if authorized by IBM, will make Engineering Changes (ECs) available that apply to your hardware.
On the World Wide Web, the IBM Personal Computing Web site has up-to-date information about IBM Personal Computer products and support.
Some helpful addresses are:
Table 1. IBM Personal Computing Web sites
World Wide Web site URL Description
http://www.ibm.com Main IBM home page
http://www.ibm.com/pc IBM Personal Computing
http://www.ibm.com/pc/support IBM Personal Computing Support
http://www.ibm.com/pc/us/accessories Options by IBM (U.S.)
http://www.ibm.com/pc/us/netfinity IBM Netfinity Servers (U.S.)
http://www.ibm.com/pc/techconnect IBM TechConnect
Be sure to retain your proof of purchase to obtain warranty service. Refer to the IBM hardware warranty for a full explanation of IBM’s warranty terms.
Please have the following information ready when you call:
• Machine type and model
• Serial numbers of your IBM hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information
You can select a country-specific Web site from these pages.
If you select Profile from the support page, you can create a customized support page that is specific to your hardware, complete with Frequently Asked Questions, Parts Information, Technical Hints and Tips, and Downloadable Files. You will have the information you need, all in one place. In addition, you can choose to receive e-mail notifications whenever new informa­tion becomes available about your registered products. You can also access online support forums, which are community sites monitored by IBM support staff.

CONTENTS

CONTENTS
Apex OutLook 140DX/180DX Switch User Guide
Safety .............................................................3
Getting Help...................................................5
1 OVERVIEW ..................................................8
Product Overview ........................................... 8
Features...........................................................9
2 QUICK START ............................................ 11
3 RACK INSTALLATION .............................. 14
4 CABLING .................................................. 15
Cable Lengths............................................... 15
Cable Locking Mechanism ............................ 15
6
Disconnecting Cables ................................... 16
Connecting Cables ....................................... 17
Starting the Switch Box ................................ 20
Powering Up the System............................... 20
Starting the Computers ................................ 21
Configuring the Switch Box .......................... 21
Unattended Reboot ...................................... 22
Resetting the Unit......................................... 22
Making Connections Under Power ............... 23
Alternative Configurations............................ 24
5 USING OSCAR .......................................... 26
Launching OSCAR ........................................ 26
OSCAR Selection Screen ............................... 27
OSCAR Status Port Symbols.......................... 28
CONTENTS
Apex OutLook 140DX/180DX Switch User Guide
CONTENTS (CONTINUED)
7
Command Summary......................................29
OSCAR Advanced Menus Screen .................. 30
Selecting Computers .................................... 31
Switching Tiered Systems ............................. 32
Assigning Unique Names to Computers........ 33
Changing Menu Attributes ........................... 35
Changing Status Flag Attributes ................... 37
Values and Effects of
Settings on Flag Appearance ........................ 38
Scanning the Computers .............................. 39
Broadcasting Commands.............................. 42
Securing Server Access ................................. 46
Displaying Version Information ..................... 50
Saving the Hardware Settings....................... 51
Resetting the Mouse and Keyboard .............. 52
Assigning Specific Device Types .................... 53
Capturing the Screen.....................................54
6 UPDATING THE FIRMWARE .....................55
7 TROUBLESHOOTING .................................57
APPENDICES ............................................ 63
A Specifications ............................................ 63
B Regulatory Compliance Notices ................. 65
C Power Cord Set Requirements................... 66
APEX OUTLOOK SWITCH USER GUIDE

OVERVIEW

1

PRODUCT O VER VIEW

The Apex OutLook Console Switch enables you to control large computer networks using a single keyboard, monitor, and mouse. On a single video screen, you can select from as many as 64 computers running different operating systems.
The 140DX supports 4 computers and one user, while the 180DX supports 8 computers and one user. Both 4 and 8 port switches use the OSCAR on-screen display (OSD) interface, which has intuitive menus for accessing each attached computer. Computers can be identified by name or number, enabling you to view and select server names that make sense to you.
Product Overview Features
A typical Apex OutLook Console Switch, also known as keyboard/monitor mouse (KMM) or keyboard/video/mouse (KVM) configuration, consists of the console (monitor , keyboard, and mouse), the switch unit, and the attached computers.
Additional OutLook Console Switches can be connected to the primary switch, called tiering, to increase computer access from 4 computers to as many as 64 computers. Tiering allows you to modify your OutLook Console Switch system as your network system needs change.
To switch between computers, type a command at the keyboard. The selected computer receives typed characters and displays its video output on the monitor. You can also use the mouse to interact with the graphic interface of the selected computer .
Introduction

FEATURES

FEATURES
Apex OutLook 140DX/180DX Switch User Guide
You can use the OutLook Console Switch in various configura­tions to connect from 4 to 64 servers.
The features of the OutLook Console Switch include: ! OSCAR – Displays system-related information on the moni-
tor , such as power-up test data and configuration menus.
! Programmable scanning – Evaluates system performance by
sequentially scanning any or all of the computers in the system. Programmable scanning allows you to determine which computers to include as well as the duration of the connection.
! Configuration non-volatile memory (NVM) – Makes it easy
to set configuration information using commands entered from the keyboard. The NVM stores the r esulting configura­tion until you decide to change the information, even if the unit loses power .
! PS/2 device reset switch – Resets the unit without interrupt-
ing power to the system if the keyboard or mouse communi­cation is disrupted.
Password protection – Protects against unauthorized users by
!
providing a password option for security purposes. Switch firmware update – Allows quick and easy update
!
since the application code of the switch resides in NVM. The port communications settings are automatically configured to allow direct downloading from the connected computer.
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Introduction
Apex OutLook 140DX/180DX Switch User Guide
FEATURES (CONTINUED)
1
Primary Switch
Keyboard,
Mouse,
and
Video Cables
Secondary Switch
HYDR-002.EPS
There are many ways to configure the OutLook Console Switch to meet your specific organizational needs. Additional informa­tion on configuring multiple OutLook Console Switches can be found in Chapter 4, Cabling. A single switch box is used to connect 4 or 8 servers. In this configuration, the keyboard, monitor , and mouse ar e connected directly to the unit by their respective cables. You can connect the OutLook Console Switch to servers located in the same or adjoining racks. Y ou can tier multiple OutLook Console Switch units to connect up to 64 servers. This configuration is shown above, where the secondary unit’s device port is connected to one of the com­puter ports on the original or primary unit. Multiple OutLook Console Switch units can be tiered from the primary unit.
APEX OUTLOOK SWITCH USER GUIDE

QUICK START

2
Set up the Switch System
To Set up an OutLook 4-Port Switch
User console A
PS/2 reset button
DB9 serial port for updating firmware
Before installing this product, read the Safety Information on the Apex User Guide CD.
Get up and running in a few easy steps. Follow the steps shown in the illustrations. Select the appropriate setup method for your switch.
Connect console to switch
OutLook 140DX
PS/2 keyboard, male
Connect the servers
PS/2 mouse, male HD15 video, male
Plug in power cord
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11
QUICK START
Apex OutLook 140DX/180DX Switch User Guide
SETUP THE SWITCH SYSTEM continued
To Setup an 8-Port Switch
User console A
PS/2 reset button
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Connect consoles to switch
OutLook 280ES
User console B
PS/2 keyboard, male
PS/2 mouse, male
HD15 video, male
Connects to the front
of the switch
Connect the servers
Plug in power cord
6
50-pin, male
QUICK START
Apex OutLook 140DX/180DX Switch User Guide
POWER UP YOUR SWITCH SYSTEM
To Power Up Your Switch System
Tur n on the monitors
Tur n on the servers
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Primary switch
Press to On position to power up the switch

INSTALLATION

3
RACK INSTALLATION
Before installing this product, read the Safety Information on the Apex User Guide CD.
Refer to the IBM installation instructions for installation of the console switch in a rack cabinet.
APEX OUTLOOK SWITCH USER GUIDE
APEX OUTLOOK SWITCH USER GUIDE

CABLING

4

CABLE LENGTHS

Cable length affects video quality as well as keyboard and mouse data timing. The maximum cable length is determined in part by the computer and peripherals used. Not all systems give satisfactory results at the maximum length.
USING LOCKING CABLE CONNECTORS
Keyboard and mouse connectors on the switch work with cables that have a locking mechanism. The locking mechanism auto­matically locks cable in place. The cable lock prevents cables from becoming disconnected from the switch connectors due to the weight of the cable bundles or accidental tension from handling cables.
Cables Lengths/Locking Mechanism Connecting and Disconnecting Cables Starting the Switch Box and the Computers Unattended Reboot Making Connections Under Power Alternative Configurations
CABLING
Apex OutLook 140DX/180DX Switch User Guide

DISCONNECTING CABLES

DISCONNECTING CABLES
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1
2
3
Attention
Failure to follow proper disconnect procedures could result in damage to the cable or your unit.
To properly disconnect the keyboard or mouse cable:
1
Grasp the housing.
2 Slide it back to release the locking mechanism. 3 Remove the cable.
CABLING
Apex OutLook 140DX/180DX Switch User Guide

CONNECTING CABLES

CONNECTING CABLES
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Connecting the Keyboard Cable in the Proper Sequence
When you are connecting the video, PS/2 mouse and keyboard cables from your servers to the OutLook switch, always connect the keyboard cable after the mouse cable. The switch detects the system power of the secondary switch or server through the keyboard cable. When the keyboard cable is con­nected after the mouse cable, the switch initializes both the keyboard and mouse interfaces to the system. When the recom­mended sequence is followed, you can add a new switch or replace a failed switch without having to restart the system.
Whenever you make changes to the switch system, you should save the hardware configuration settings. If you do not save the settings, they are lost when power is lost or turned off. To reestablish keyboard and mouse communication to the switch, you might have to reboot each computer. To save your hardware settings, select the Snapshot command from the OSCAR Ad­vanced menu. See Chapter 5 for additional information on using OSCAR.
CABLING
Apex OutLook 140DX/180DX Switch User Guide
CONNECTING CABLES (CONTINUED)
STATEMENT 1
DANGER
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
– Do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product during an electrical storm.
– Connect all power cords to a properly wired and grounded
electrical outlet.
– Connect to properly wired outlets any equipment that will be
attached to this product.
– When possible, use one hand only to connect or disconnect
signal cables.
– Never turn on any equipment when there is evidence of fire,
water, or structural damage.
– Disconnect the attached power cords, telecommunications
systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
– Connect and disconnect cables as described in the following
table when installing, moving, or opening covers on this product or attached devices.
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To Connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To Disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
CABLING
Apex OutLook 140DX/180DX Switch User Guide
CONNECTING CABLES (CONTINUED)
Connecting the Cables
Figures 1 and 2 show the location of the keyboard, monitor and mouse ports for each of the switch boxes.
Figure 1. 4-Port connectors
Figure 2. 8-Port connectors
To connect cables:
1 Connect the mouse, keyboard, and video cables to the
appropriate switch connectors. Note that all keyboard and mouse cables are 6-pin mini-DIN PS/2 style, and all the video cables are 15-pin VGA/SVGA style. (These connectors are located on the left rear of each of the switch boxes.)
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2 Decide which computer is to be connected to port 1. Connect
the computer’s mouse to the appropriate connector beneath the port labeled 1. Connect the computer’s keyboard to the appropriate connector. Connect the computer’s monitor to the 15-pin VGA connector. Bundle and label the cables for easy identification.
3 Repeat step 2 for all remaining computers to be connected to
the switch box.
4 Connect the power cord to the switch box.
CABLING
Apex OutLook 140DX/180DX Switch User Guide

STARTING THE SWITCH BOX

STARTING THE SWITCH BOX

POWERING UP THE SYSTEM

20
It is important to turn on the switch box before turning on the computers because when the servers boot up, their drivers send device settings to the switch.
To power up the system:
1
Press the power switch located on the rear panel of the switch box to the on (1) position.
2 Power up the computers. During startup, the switch box unit
does the following: Identifies the mouse and keyboard and puts them into
!
default states Switches to port 1 by default, and displays the number “1”
!
in the status flag displayed on the monitor. If the status flag default setting has been changed to Names mode, the status flag displays the port name instead of the port num­ber. If a status flag is not shown on the monitor, make sure the computer is connected and powered up.
CABLING
Apex OutLook 140DX/180DX Switch User Guide

STARTING THE COMPUTERS

STARTING THE COMPUTERS

CONFIGURING THE SWITCH BOX

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During startup, the computers send device settings to the switch box. The unit then generates standard responses to these commands and allows the computers to boot successfully without being physically connected to the keyboard, monitor, or mouse. As the switch generates these responses, it determines the appropriate settings for each computer. Once the switch is installed, you can save these settings to non-volatile memory (NVM) using the Snapshot command in the OSCAR Advanced menu. See Chapter 5, Using OSCAR for additional information.
When you first turn on the switch box, no configuration is needed for basic switching operation (see Chapter 5). To config­ure the unit to meet your specific needs, such as assigning unique names for the computers or displaying the computers by their assigned names or port numbers, see Chapter 5, Using OSCAR.
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