Installation Manual
NetShelter® 24 U
AV Enclosure
AR3814
Contents
Introduction..................................................................... 1
Safety Warnings and Cautions...................................... 1
Unpacking the Enclosure............................................... 2
Component Identifica tion............................................... 3
Helpful Steps for Reinstalling a Door............................ 5
Removing and Reinstalling the Roof ............................ 6
Enclosure Installation..................................................... 7
Moving the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Leveling the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Reversing the Front Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Securing the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Grounding the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Equipment Installation.................................................. 14
Adjusting the Vertical Mounting Rails . . . . . . . . . . . . . . . . . . . . . . .14
Installing Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Cable Routing and Cable Management....................... 18
Vertical 0 U Accessory Channels . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Rear Door Cable Containment Bracket. . . . . . . . . . . . . . . . . . . . . . .18
Accessories................................................................... 19
Specifications................................................................ 22
APC Limited Factory Warranty.................................... 23
NetShelter 24 U AV Enclosure Installation Manual
i
Introduction
The American Power Conversion (APC®) NetShelter® AV Enclosure is a high-quality enclosure for
storage of industry-st andard (EIA-310), 19-inch rack-mount hardware, which includes servers, voice,
data, networking, security, audio-visual, and APC power protection equipment.
Various accessories are mentioned in this manual . For comple te details on any accessory, see the APC
Web site, www.apc.com. T o qui ckly f ind a part on the APC Web site, enter the p art number i n the Search
field.
For additional informati on about this product, see the product page on the APC Web site, www.apc.com
Safety Warnings and Cautions
Observe all Warnings and Cautions in this manual, plus the following.
Tip Hazard: This equipment is easi ly tipped. Use extreme caution when unpacking or
moving.
Heavy: Use at least two people to unpack the enclosure.
Warning: To avoid damage or injury, do not use the roof a s a walkway.
1NetShelter 24 U AV Enclosure Installation Manual
Unpacking the Enclosure
Disclaimer
American Power Conversion is not responsible for damage sustained during reshi pment of this product.
Receiving inspection
Inspect the package and content s for shipping d amage, and make sure tha t all pa rts wer e sent. Repor t any
damage immediately to the shipping agent. Repor t missing contents, damage, or other problems
immediately to APC or your APC reseller.
Please Recycle
The shipping materials are recyclable. Save them for later use, or dispose of them
appropriately.
Procedure
1. Move the shipping pallet to a firm, level surfac e in an open area . In spect for visible signs of
shipping damage. If you detect shipping damage, contact APC Customer Support using the
contact information on the back cover of this manual.
2. See the label on the packaging to determine where to cut the wrapping. Using sturdy shears or a
utility knife, carefully remove the plastic stretch wrap surrounding the enclosure.
3. Remove the four cardboard corner protectors.
4. Remove and retain the two pallet-mounting brackets with mounting hardware that anchor the
enclosure to the shipping pallet. Use a 13-mm wrench (not provided).
Note: Save the pallet-mounting brackets if you plan to bolt the enclosure to the floor .
5. With one person on each side of the enclosure, carefully roll it toward the rear of the pallet until
the rear casters clear the back edge of the pallet. Continue to slide the enclosure until the rear
casters touch the floor.
6. While one person carefully tips the enclos ur e slightly away from the pallet, ha ve the other person
pull the pallet away from the enclosure. Set the enclosure gently on its casters.
Warning: Use caution when moving an empty enclosure on its casters; the enclosure
may be unstable when pushed or pulled from the side. Push the enclosur e from the
front or back when moving it on its casters. For extra sta bility, load 158 kg (350 lbs)
of equipment into the bottom of the enclosure before moving it on its casters.
NetShelter 24 U AV Enclosure Installation Manual2
Component Identification
Enclosure
ns1712a
Roof with cable access (A R7214)
Enclosure frame
Side brace
Key for doors and side panels
Removable rear split doors (WAR7104)
Pallet/bolt-down bracket
Rear door cable contai nment bracket
Removable side pane l with lock
(AR7376; Qty 2)
Hardware bag (see page 4)
Adjustable le veling feet
Caster
Removable and reversible front door
(WAR7004)
Vertical mounting rail
Adjustable vertical 0 U accessory
channel
3NetShelter 24 U AV Enclosure Installation Manual
Hardware bag
ns1726a
TORX® T30/#2 Phillips wrench (1) #10-32 screws (60) M5 x 12 screws (4)
7-mm hole plugs (4) 5-mm hole
plugs (5)
Frame handle
cutout cover (2)
NetShelter 24 U AV Enclosure Installation Manual4
Helpful Steps for Reinstalling a Door
ns1729a
ns1730a
Note: Doors self-align on hinge pins when properly reinstalled.
1. At a 90-degree angle to the front of the enclosure, position the door over the hinge pins ().
ns1728a
2. Use slight pressure to pull the door away from enclosure; then lower the door
3. Connect the ground wire.
5NetShelter 24 U AV Enclosure Installation Manual
Removing and Reinstalling the Roof
ns1724a
× 2
NetShelter 24 U AV Enclosure Installation Manual6
Enclosure Installation
Moving the Enclosure
Caution: To avoid damaging the enclosure and causing a tip hazard, make sure the leveling
feet are up before moving the enclosure.
Casters. The enclosur e can be moved on its casters with up to 1021 kg (2,250 lbs) of equipment
installed.
Tip Hazard: Use caution whe n moving a n empty enclos ure on i ts ca sters . Push t he enclos ure
from the front or back only; the enclosure may be unstable if pushed or pulled from the side.
For extra stability, load 158 kg (350 lbs) of equipment into the bottom of the enclosure before
moving it on its casters.
Eye bolts. The enclosure can be
lifted using eye bolts with up
to 567 kg (1,250 lbs) of equipment
installed. Use M10 eye bolts with a
shoulder rated for 181 kg (400 lbs).
7NetShelter 24 U AV Enclosure Installation Manual
Leveling the Enclosure
1
4
m
m
1
3
m
m
ns1698a
Required tools:
Phillips screwdriver Level 13-mm open-ended wrench
Warning: The le veling feet at the corners provide a stable base if the floor is uneven, but
they cannot compensate for a badly sloped surface.
T o adjust the leveling feet after equipment has been installed, use a 13-mm open-ended wrench (not
provided).
NetShelter 24 U AV Enclosure Installation Manual8
Reversing the Front Door
ns1709a
ns1613a
If desired, you can reverse the front door so the door opens from the opposite side of the enclosure.
1. Remove the APC nameplate from the front door.
2. Remove the grounding wire
using the TORX wrench
(provided).
3. Remove the door handle
assembly.
9NetShelter 24 U AV Enclosure Installation Manual
4. Remove the door .
ns1707a
ns1708a
ns1706a
5. Remove the hinges from the frame.
6. Reinstall the hinges on the opposit e
side of the enclosure.
7. Remove screws securing the hinges in the
door frame.
NetShelter 24 U AV Enclosure Installation Manual10
8. Reposition and reinstall hinge.
ns1705a
ns1615 a
9. Reinstall the door.
10.Reinstall the door handle
assembly with the washe r and
latch oriented as shown. The
washer is rotated 90 degrees
from its original
orientation ().
11.Reinstall the grounding wire
with star washer. The star
washer must be installed
under the grounding wire
(see step 2).
12.Reinstall the APC nameplate
on the front door.
11NetShelter 24 U AV Enclosure Installation Manual
Securing the Enclosure
ns1704a
For additional stabilization, secure the enclosure to the floor. Use fastener locations on the outside or
inside of the enclosure, and choose from the accessories shown below.
Accessory SKU Description
Pallet/boltdown brackets
NetShelter SX
stabilizer plate
Bolt-down kit AR7701 Attaches to rack and
(provided
with the
enclosure; n ot
available as a
purchased
part)
AR770 0 Attach es ex ternally to
Attaches to rack and
floor internal ly or
externally to provide
additional stability
without blocking cable
access.
the rack and fl o o r to
provide additional
stability.
floor internal ly or
externally to provide
additional stability
without blocking cable
access. Meets UBC
Zone-4 seismic
anchoring requirements.
NetShelter 24 U AV Enclosure Installation Manual12
Grounding the Enclosure
ns1736a
Each enclosure should be grounded directly to the building ground using one of the designated
grounding locations (two M6 thread ed inserts) at the top or bottom of the enclosure.
• Use a Common Bonding Network Jumper kit (for example, Listed [KDER] Panduit
RGCBNJ660PY or equivalent).
• Use paint-piercing washers betwe en ground terminal and enclosure frame or remove paint on
frame under ground terminals per NEC NFPA 70 Article 250.12.
• Torque screws to 6.9 N-m (60 in-lb).
• Do not ground one enclosure to another enclosure in a cascading style.
13NetShelter 24 U AV Enclosure Installation Manual
Equipment Installation
ns1701a
Installing equipment in the NetShelter AV Enclosure may require adjusting the vertical mounting rails to
the correct depth for your equipment and then installing equipment.
Adjusting the Vertical Mounting Rails
Audio-visual equipm ent is secured to the vertical
mounting rails in the NetShelter AV Enclosure. The
vertical mounting rails are adju stable to accommodate
the depth of your AV equipment. The vertical mounting
rails come factory-installed for use with AV equipment
that has a depth of 508 mm (20 in). The vertical
mounting rails can be adjusted to be as close together
as 191 mm (7.50 in) or as far apart as 680 mm (26.8 in),
when the vertical 0 U accessory channels have been
removed.
NetShelter 24 U AV Enclosure Installation Manual14
Perform the following steps to adjust a vertical mounting rail:
ns1711a
Warning: To avoid personal injury or d amage to the enclosure, perform thi s procedure
without any equipment installed on the vertic al moun ting rails.
1. Unlock the vertical mounting rail. Use the TORX wrench (provided in the hardware bag) to
loosen the screw—but do not remove.
15NetShelter 24 U AV Enclosure Installation Manual
2. Move the vertical mou nting rail to
ns1623 a
ns1624a
the desired location.
3. Check alignment. Note symbols
(circle, triangle, or square) visible
through the set of three holes at
the top and bottom of the vertical
mounting rail. Make sure the
symbols match. If not, realign the
vertical mounting rail.
– Vertical mounting rails adjust
in 6-mm (1/4-in) increments.
– Make sure the vertical
mounting rails on both sides of
the enclosure are adjusted t o
the same depth. Verify that the
same symbols are visible.
4. Lock top and bottom of the
vertical mounting rail.
NetShelter 24 U AV Enclosure Installation Manual16
Installing Equipment
1 U
7
6
5
ns1595a
Warning: To prevent the enclosu re from tipping over after equipme nt installation:
• Make sure you have secured the enclosure before ins talling equipment.
• Load the heaviest equipment first towar d the bottom of the enclosure to prevent the
enclosure from becoming top-he a vy.
• Do not extend equipment on sliding rails until you have installed three or more pieces of
similar- sized equipment or until you have install ed the stabilizer plate or bolt-down
brackets.
• Do not extend more than one piece of equipmen t on sliding rails at a time.
Before getting started, make sure you have adjusted the vertical mounting rails as needed. To install
rack-mount equipment in the NetShelter AV Enclosure:
1. Review the equipment manufacturer’s installation instructions.
2. Locate the top and bottom U-space on the vertical mounting rails. Every third hole on the
mounting rails is numbered to indicate the middle of a U-space. A U-space consists of one of
these numbered holes and one hole directly above and below it, as shown.
3. Install the equipment using the #10- 32 screws (provided). See the manufacture r’s instructions
provided with the equipment for a dditional details.
17NetShelter 24 U AV Enclosure Installation Manual
Cable Routing and Cable Management
ns1702a
ns1725a
Vertical 0 U Accessory Channels
The vertical 0 U accessory channels
provide toolless m ounting capabilities
for APC Rack Power Dist ributi on Unit s
(Rack PDU) and APC cable
management accessories (see page 19).
The vertical 0 U accessory channels
also provide tie -off locations for cables.
The vertical 0 U ac cessory channels can
be re-located in the enclosur e anywher e
along the side braces. The standard
position for the vertical 0 U accessory
channels is in the rear of the enclosure,
but they can be positioned anywhere
along the side braces like the vertical
mounting rails (see “Adjusting the
Vertical Mounting Rails” on page 14).
Rear Door Cable Containment Bracket
NetShelter 24 U AV Enclosure Installation Manual18
Accessories
For additional infor mation, see the product page on the APC Web site, www.apc.com.
Accesso ry Part Numb er Descript ion
Copper busbar AR8395 20 U copper busbar
for NetShelter AV
enclosures.
Shelf AR8125 Adjustable,
reversible shelf.
115 VAC roof
fan tray
NetShelter A V
2 U rack fan
panel
Top mount
conduit acce ss
adapter
ACF505 Includes four fan s t o
pull heated air out of
the en closure.
ACF600 Includes four fans
for cooling AV
equipment.
Accessories include
a temperature
controller
(ACF601), vent
panel
(ACAC40001), and
vent panel with
temperature display
(ACAC40000).
AR7215 Allows option to
route cable into side
of unit. Includes
knock out panels for
conduit.
NetShelter A V
enclosure roof
AR7213 Includes conduit
knock-outs and
brush strips for c able
access.
19NetShelter 24 U AV Enclosure Installation Manual
Accesso ry Part Numb er Descript ion
Toolless hook
and loop cable
manager
(Qty. 10)
Cable
containment
brackets
(Qty. 6)
Vert i ca l ca bl e
organizer
AR8621 Includes
ten 457-mm (18-in)
hook and loop black
cable straps that
instal l in th e square
holes in th e vertical
0 U accessory
channel or the
vertical mounting
rail.
AR7710 Contains cables
along the
vertical 0 U
accessory channel.
Instal ls without
tools.
AR8442 Installs in a vertical
0 U accessory
channels to facilitate
vertical cable
management and
eliminates cable
stress. Takes up
zero U of space
within the enclosure.
Consists of two
pieces of equal size
that, when
connected , sp an the
height of a 42-U
enclosure. Can be
used in any APC
enclosure.
Cable
management
rings (Qty. 5
large and 5
small)
AR8113A Fastens cabl es to
posts, mounti ng
rails, or braces.
NetShelter 24 U AV Enclosure Installation Manual20
Accesso ry Part Numb er Descript ion
ns1156a
19-inch
horizontal
cable
organizers
19-inch 2-U
horizontal
cable
organizer
pass-through
19-inch 1-U
cable passthrough with
brush strip
AR8602 (1 U)
Routes cables
horizontally on the
AR8600 (2 U)
front or back of the
19-inch EIA
AR8601 (2 U
enclosure.
double sided)
AR8603 (2 U
high density)
AR8425A
(1 U)
AR8426A
(2 U)
AR8428 Routes cables
horizontally or frontto-rear.
AR8429 Assists with
containing air in the
enclosu r e an d
providing an
aesthetic so lution f or
cable routing.
Zero-U
accessory
mounting
bracket
(Qty. 2)
Vertical fibe r
organizer
AR7711 Zero U multi-
purpose accessory
mounting b racket for
1 U and 2 U
equipment,
including Rac k
PDUs.
AR8443A The vertical fiber
organizer provides a
method to manage
fiber cabling within
an enclosure and
mounts toolle ssly
into the vertical 0 U
accessory channel.
ns1145c
ns1163a
21NetShelter 24 U AV Enclosure Installation Manual
Specifications
Height 1199 mm (47.2 in)
Width 600 mm ( 23.6 in)
Dept h 825 mm (32.5 in)
Net weight 81.65 kg (180 lb)
Total open area (front door) 345 808 mm
Total open area (rear door) 375 870 mm
Open area per U (front door) 14 406 mm
Open area per U (rear door) 15 658 mm
Perforation pattern percentage 69%
Percent of perforated area (front) 67%
Percent of perforated area (rear) 73%
2
(536.0 in2)
2
(582.6 in2)
2
(22.3 in2)
2
(24.3 in2)
Clearance (for wiring between front
61.0 mm (2.4 in)
door and vertical rail)
Weight rating: static load
†
1361 kg (3,000 lb)
Weight rating: rolling 1021 kg (2,250 lb)
Weight rating: shipping
†
Lower th e le v el in g feet if the stat ic we ig h t is
over 1020. 58 kg (2,250 lb).
‡
Additional packaging may be required if the enclosure is reshipped
with equipment installed. See the APC Web site, www.apc.com, for
details.
‡
567 kg (1,250 lb)
NetShelter 24 U AV Enclosure Installation Manual22
APC Limited Factory Warranty
The limited warranty provided by American Power Conversion (APC®) in this Statement of Limited
Factory Warranty applies only to Products you purchase for your commercial or industrial use in the
ordinary course of your business.
Terms of Warranty
American Power Conve rsion warrants i ts products to be free from defects in materials and workmanship
for a period of five years from the date of purchase. I ts obliga tion under this warranty is limited to
repairing or replacing, at its sole disc re tion, any such defectiv e products. This warranty doe s not apply to
equipment that has been damaged by accident, negligence, or misapplication or has been alt ered or
modified in any way. Repair or repla cement of a defective product or part thereof does not extend the
original warranty peri od. Any parts furnished under this warranty may be new or factory remanufactured.
Non-transferable Warranty
This warranty applies only to the orig inal purchaser who must have properly registered the product.
Product may be registered at http://www.warranty.apc.com.
Exclusions
APC shall not be liable under the warranty if its te sting and examination disclose that the alleged defect
in the product does not exist or was caused by end user’s or any third person’s misuse, negligence,
improper installati on or testing. Further APC shal l not be liable under the warranty for unauthorized
attempts to repair or modify wrong or inadequate electrical voltage or conne ction, inappropriate on-site
operation conditions , co rrosive atmosphere, repair, insta llation, start-up by non-APC designated
personnel, a change in location or operating use, exposure to the elements, Acts of God, fire, theft, or
installation contr ary to APC recommendati ons or specific ations or in any event if the APC serial number
has been alte red, def aced, or rem o ved , or an y other cause beyond the range of the intended use.
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR
OTHERWISE, OF PRODUCTS SOLD, SERVICED OR FURNISHED UNDER THIS
AGREEMENT OR IN CONNECTION HEREWITH. APC DISCLAIMS ALL IMPLIED
WARRANTIES OF MERCHANTABILITY, SATISFACTION AND FITNESS FOR A
P ARTICULAR PURPOSE. APC EXPRESS WARRANTIES WILL NOT BE ENLARGED,
DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE
OUT OF, APC RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN
CONNECTION WITH THE PRODUCTS. THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND
REMEDIES. THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC SOLE
LIABILITY AND PURCHASER’S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH
WARRANTIES. APC WARRANTIES RUN ONLY TO PURCHASER AND ARE NOT
EXTENDED TO ANY THIRD PARTIES.
23NetShelter 24 U AV Enclosure Installation Manual
IN NO EVENT SHALL APC, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES
BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION, OF THE
PRODUCTS, WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT,
IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC
HAS BEEN ADVISED IN ADVANCE OF THE POSSIBLY OF SUCH DAMAGES.
SPECIFICALLY, APC IS NOT LIABLE FOR ANY COSTS, SUCH AS LOST PROFITS OR
REVENUE, LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTW ARE,
LOSS OF DATA, COSTS OF SUBSTITUANTS, CLAIMS BY THIRD PARTIES, OR
OTHERWISE.
NO SALESMAN, EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY
THE TERMS OF THIS WARRANTY. WARRANTY TERMS MAY BE MODIFIED, IF AT ALL,
ONLY IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEPARTMENT.
War ranty C laims
Customers with warranty claims issues may access the APC worldwide customer support
network by visiting http://www.apc.com/support. Select your country from the country
selection pull-down menu. Open the Support tab at the top of the web page to obtain contact
information for customer support in your region.
NetShelter 24 U AV Enclosure Installation Manual24
APC Worldwide Customer Support
Customer support for this or any othe r APC product is available at no charge in any of the following ways:
• Visit the APC Web site to access documents in the APC Knowle dge Base and to submit c ustomer
support requests.
– www.apc.com (Corporate Headquarters)
Connect to loc alized APC Web sites for specific countries, each of which provides customer suppor t
information.
– www.apc.com/support/
Global support searchi ng APC Knowledge Base and using e-support.
• Contact the
– Local, country-specific centers: go to www.apc.com/support/contact for contact information.
For information on how to obtain local customer support, contact the APC representative or other distributors
from whom you purchased your APC product.
APC Customer Support Cente r by telephone or e-mail.
© 2010 APC by Schneider Electri c. APC, the APC logo, NetShelter, and InfraStruxure are owned by
Schnei der Ele ctric Industr ies S .A.S., America n Power Co nvers ion Cor porat ion, o r their a ff iliat ed comp anies.
All other trademar ks are property of their respective owners.
5/2010990-4300
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