Installation and Operation
Smart-UPS
®
Uninterruptible Power Supply
Tower/Rack-Mount 2U
SURTA 1500XL/1500RMXL2U/1500XLJ
2200XL/2200RMXL2U
100/120 Vac
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This manual and the safety guide are available in English on the enclosed CD and the APC Web site, www.apc.com.
Este manual y la guía de segur id ad están disponibles en español en el CD adjunto y en el sitio Web de APC, www.apc.com.
Ce manuel et le guide de sécurité sont disponibles en français sur le CD-ROM ci-inclus et sur le site Web d'APC, www.apc.com.
本書及び安全ガイドの日本語版は、同梱の CD 及び APC の Web サイト（www.apc.com）からご覧戴けます。
⊗⎥ ↵⊃®™×©⊄⎛ ÷⏐∝⊗ ΧΔ ©⎣ ΑΠΧ ⊆⎠ ∏⎯≤♦ ωωω.απχ.χομ≤♥⊃∉≈〉 ∝℘±⎯⊇√″〈 ©⎣ °″∪↔√÷⊗∉∝⊗√∠∈⊗°⎛ ±⎯ϒ≤
您可以從隨附的 CD 與 APC 網站 （www.apc.com）上獲得本手冊與安全指南的中文版本ϒ≤
Smart-UPS
®
Uninterruptible Power Supply
Tower/Rack-Mount 2U
SURTA1500XL/1500RMXL2U/1500XLJ
SURTA2200XL/2200RMXL2U
100/120 Vac
English
Overview
The APC® by Schneider Electric Smart-UPS® SURTA1500XL/2200XL is a high performance
uninterruptible power supply (UPS). It provides protection for electronic equipment from utility power
blackouts, brownouts, sags, and surges; small utility fluctuations and large disturbances. The UPS also
provides battery backup power until utility power returns to safe levels or the batteries are fully
discharged.
Inventory
All models 120 Vac models
• UPS • PowerChute® Utility CD
• Front bezel • USB communication cable
• Serial communication cable
• Literature kit containing:
–Product documentati on
–Smart-UPS® User Manuals CD
–Safety Guide
–Warranty information
Accessories
Install accessories prior to connecting power to the UPS.
Refer to the APC Web site, www.apc.com for available accessories.
Optional accessories
• External battery pack (XLBP)
• USB communication cables
• Network Management Card (NMC)
Safety
Read the Safety Guide included in the package before installing the UPS.
Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage.
Recycle the packaging.
SURTA 1500XL/1500XLJ/220 0XL Series 100/120 Vac Tower/Ra ck-M oun t 2U2
Product Overview
X
Front display panel
Load
Test
su0311b
Button or
Indicator Description
ON button: has three functions.
The
Test
Bypass
On Battery
Press this button to turn on the UPS.
Press this button to initiate a Cold Start. Cold Start is not a normal condition. When there is
no utility power and UPS is off, press and hold this button to restore power to UPS. UPS
will emit two beeps. During second beep, release the button.
Press this button to initiate a Self-Test.
Automatic: The UPS performs a self-test automatically when turned on, and every two
weeks there after by default. During self-test, UPS briefly operates on battery power.
Manual: Press and hold
ON button for a few seconds to initiate self-test.
The Off button: This button is used to switch UPS off.
The Bypass LED illuminates indicating that the UPS is in bypass mode. Utility power is sent
directly to connected equipment during bypass mode operation. Bypass mode operation is the
result of an internal UPS fault, an overload condition or a selection made through NMC or
PowerChute software.
Battery operation is not available while the UPS is in bypass mode.
Refer to “Troubleshooting” on page 10 in this manual.
The On Battery LED illuminates indicating that the UPS is supplying battery power to
connected equipment
Battery Charge
The On Line LED illuminates when the UPS is drawing utility power and performing double
On Line
Overload
conversion to supply power to connected equipment.
The Overload LED illuminates indicating that the UPS is experiencing an overload condition.
Refer to “Troubleshooting” on page 10 in this manual.
Fault
The Fault LED illuminates indicating that the UPS detects an internal fault.
Refer to “Troubleshooting” on page 10 in this manual.
The Battery Fault illuminates indicating that one or more b atteries are disconnected or must be
Battery
Fault
replaced.
Refer to “Troubleshooting” on page 10 in this manual.
3SURTA 1500XL/1500XLJ/2200XL Series 100/120 Vac Tower/Rack-Mount 2U
Front Display Panel
Feature Description
100V
118.0
108.7
99.3
90.0
80.6
Rear panel
120V
138.2
128.8
119.5
110.1
100.8
The UPS has a diagnostic feature that indicates utility voltage.
The UPS starts a self-test as part of this procedure. The self-test does not affect voltage
display.
Press and hold the
ON button to view utility voltage bar graph indicator. As soon as the On
Line LED starts flashing indicating a self-test is in progress, the five-LED Battery Charge
indicator to the right of the display panel will show utility input voltage.
Refer to diagram for voltage reading.
Values are not listed on the UPS.
Indicators on the UPS show the voltage is between the displayed value on list and the next
higher value.
Refer to “Troubleshooting” on page 10 in this manual.
SERIAL COM-serial communication por t for:
Power management software
Interface kits
Use only interface kits supplied or approved by APC. Any other serial
interface cable will be incompatible with UPS connector.
Serial and USB communication ports cannot be used simultaneously.
USB COM-USB communication port
120 Vac models: USB communication cable
100 Vac models: USB communication cables and software are available as
accessories.
Contact APC at www.apc.com for purchase information.
Emergency Power Off (EPO) terminal allows the user to connect the UPS to a
suo0523a
central EPO system.
SITE WIRING FAULT indicator-the LED illuminates when the UPS detects a
building wiring fault.
TVSS GND-The UPS features a chassis ground located on the UPS rear panel
for connecting the ground leads on transient voltage devices
Outlets for connecting electronic equipment.
UPS power cable for connecting to utility power.
SmartSlot for optional NMC or PowerChute accessories.
External battery pack connector. The UPS will support up to 10 XLBPs.
SURTA 1500XL/1500XLJ/220 0XL Series 100/120 Vac Tower/Ra ck-M oun t 2U4
Specifications
Temperature
Operating
Storage
Maximum
Operating
Elevation
Storage
Humidity
0% to 95% relative humidity, non-condensing
Installation
Units may vary in appearance from those depicted in this manual.
Always place UPS above XLBPs in rack-mount configuration.
The unit is heavy. Remove the battery prior to installation.
Prior to connecting utility or battery power to the UPS connect the transient voltage
surge-suppression (TVSS) screw.
0° to 40° C (32° to 104° F)
-15° to 45° C (5° to 113° F)
charge UPS battery every six months
3,000 m (10,000 ft)
15,000 m (50,000 ft)
This unit is intended for indoor use only.
Select a location sturdy enough to handle
the weight.
Do not operate UPS where there is
excessive dust or temperature or humidity
are outside specified limits.
This unit has side air vents. Allow
adequate space for proper ventilation.
Environmental factors impact battery life.
High temperatures, poor utility power, and
frequent, short duration discharges will
shorten battery life.
Rack-Mount and Stack Configurations
Refer to the installation guide supplied with the rail kit for rack-mount configuration instructions.
Tower Configuration
The UPS is shipped with stabilizer brackets installed. Do not remove the stabilizer brackets when
the UPS is to be operated in tower configuration. Removal of the stabilizer brackets for tower
configuration may result in personal injury or equipment damage.
External Battery Pack(s)
Refer to the user manual supplied with the external battery pack for installation instructions.
5SURTA 1500XL/1500XLJ/2200XL Series 100/120 Vac Tower/Rack-Mount 2U
Operation
Connect equipment to the UPS
1. Connect equipment to UPS. Do not use extension cords, plug equipment directly into the UPS outlets.
2. If applicable, connect equipment to the serial or USB ports.
3. Add optional accessories to the SmartSlot.
4. For additional system security, install PowerChute software. Refer to the PowerChute Utility CD for
instructions.
5. External battery packs provide extended runtime during power outages. Refer to the APC Web site,
www.apc.com for external battery pack purchase information. Refer to the external battery pack user
manual for installation instructions.
Connect the Internal Battery and
Install the Bezel
The UPS is shipped with the internal battery disconnected.
1. Remove the battery compartment cover.
2. Remove the warning label and protective sticker from the battery connector. Place the sticker on the back
of the battery compartment cover for re-use.
3. Snap the battery connectors together.
4. Reinstall the battery cover.
5. Install the front bezel.
Connect Power and Start the UPS
The UPS will charge to 90% capacity in the first four hours of normal operation. Do not expect full
battery run capability during this initial charge period.
1. Connect the UPS to the building utility power. Connect the UPS into a two-pole, three-wire, grounded
receptacle.
2. Press the On button the front display panel of the UPS to apply power to the unit and all connected
equipment.
3. To use UPS as a master on/off switch turn on all the equipment that is connected to the UPS.
4. Configure the Network Management card (NMC), if installed. Refer to NMC documentation for
instructions.
SURTA 1500XL/1500XLJ/220 0XL Series 100/120 Vac Tower/Ra ck-M oun t 2U6
su0072b
Configuration
UPS Settings
Configure the settings using PowerChute software, a network management card or terminal mode.
Function Factory Default Options Description
Automatic
Self-Test
UPS ID UPS_IDEN Use a maximum of eight
Date of Last
Battery
Replacement
Minimum Capacity
Before Return from
Shutdown
Alarm Delay
Control
Shutdown Delay 90 seconds • 0 sec
Duration of
Low Battery
Warning
Synchronized
Turn-on Delay
High Bypass Points 100 Vac models
On startup and every
14 days (336 hours)
there after
Manufacture
Date
0 percent • 0%
Enable • Enable
2 minutes • 2 min
0 seconds • 0 sec
110 Vac
120 Vac models
133 Vac
• On startup and every
7 days (168 hours)
there after
• On startup and every 14
days
(336 hours) there after
• On startup only
• No self-test
alphanumeric characters to
define a name for the UPS.
mm/dd/yy Reset this date when the battery module is
•15%
•30%
•Mute
•90 sec
•180 sec
•270 sec
•5 min
•8 min
•11 min
•60 sec
•120 sec
•180 sec
•107 Vac
•110 Vac
•113 Vac
•116 Vac
•127 Vac
•130 Vac
•133 Vac
•136 Vac
•60%
•75%
•90%
• Disable Specify the delay between an event and the
•360 sec
•450 sec
•540 sec
•630 sec
•14 min
•17 min
•20 min
•23 min
•240 sec
•300 sec
•360 sec
•420 sec
•119 Vac
•122 Vac
•125 Vac
•128 Vac
•139 Vac
•142 Vac
•145 Vac
•148 Vac
Set the interval at which the UPS will
execute self-tests.
Uniquely identify the UPS, i.e. server name
or location for network management
purposes.
replaced.
Specify the percentage to which batteries
will be charged following a low-battery
shutdown, before sending power to
connected equipment.
alarm to avoid alarms for insignificant
events.
Specify the delay between the UPS
shutdown command and the actual
shutdown.
Specify the number of minutes before
system shutdown, after the low battery
warning.
Specify the delay between the return of
utility power and the UPS turns on. Set the
interval to avoid a branch circuit overload
condition.
Maximum voltage that the UPS will pass to
connected equipment during internal bypass
operation.
7SURTA 1500XL/1500XLJ/2200XL Series 100/120 Vac Tower/Rack-Mount 2U
Function Factory Default Options Description
Low Bypass Points 100 Vac models
78 Vac
120 Vac models
86 Vac
Output Frequency Automatic selection
between:
50 ± 3 Hz
60 ± 3 Hz
Number of Battery
Packs
1 Number of connected battery
•78 Vac
•80 Vac
•82 Vac
•84 Vac
•86 Vac
•88 Vac
•90 Vac
•92 Vac
Automatic
50 ± 0.1 Hz
50 ± 3Hz
60 ± 0.1 Hz
60 ± 3 Hz
packs
•86 Vac
•88 Vac
•90 Vac
•92 Vac
•94 Vac
•96 Vac
•98 Vac
•100 Vac
Emergency Power Off (EPO)
Minimum voltage that the UPS will pass to
connected equipment during internal bypass
operation.
Specify the UPS output frequency.
Whenever possible the output frequency
should track the input frequency.
Defines the number of connected battery
packs for proper runtime prediction.
1=internal battery module
2=one external battery pack
3=two external battery packs
The Emergency Power Off (EPO) option is a safety feature that will immediately remove power to all connected
equipment. When EPO button is pushed, all connected equipment will immediately turn off and will not switch to
battery power.
Adhere to all national and local electrical codes. Wiring must be performed by a qualified electrician.
The switch should be connected in a normally open switch contact. External voltage is not required; the switch is
driven by 12 V internal supply. In closed condition, 2 mA of current are drawn.
The EPO switch is internally powered by the UPS for use with non-powered switch circuit breakers.
Connect the EPO
The EPO connector is located on the rear panel of the UPS.
1. Strip insulation from one end of each wire to be used for connecting EPO.
2.
Insert a screwdriver into the slot above the terminal to be wired. Insert stripped wire into
terminal. Remove screwdriver to secure wire in terminal. Repeat for each terminal.
The EPO interface is a Safety Extra Low Voltage (SELV) circuit. Connect it only to other SELV cir cuits. The
EPO interface monitors circuits that have no determined voltage potential. Such closure circuits may be
provided by a switch or relay properly isolated from the utility . To avoid damage to the UPS, do not connect
the EPO interface to any circuit other than a closure type circuit.
Use one of the following cable types to connect the UPS to the EPO switch.
• CL2: Class 2 cable for general use.
• CL2P: Plenum cable for use in ducts, plenums, and other spaces used for environmental air.
• CL2R: Riser cable for use in a vertical run in a floor-to-floor shaft.
• CLEX: Limited use cable for use in dwellings and for use in raceways.
• For installatio n in Can ada: Use only CSA certified, type ELC, (extra-low voltage control cable).
• For installation in other countries: Use standard low-voltage cable in accordance with national and local
regulations.
SURTA 1500XL/1500XLJ/220 0XL Series 100/120 Vac Tower/Ra ck-M oun t 2U8
TERMINAL MODE TO
CONFIGURE UPS PARAMETERS
Terminal Mode is a menu driven interface that enables configuration of the UPS by users not wishing to use
PowerChute
Connect the serial cable to the serial com connector on the back of the UPS.
If PowerChute software is not installed do not perform steps 1, 2, 8 and 9.
1. For Windows users: STOP the PowerChute Server using the following steps:
2. For Linux users: STOP the PowerChute Server using the following steps:
3. Open a terminal program. Example: HyperTerminal
4. Double-click on the HyperTerm inal icon.
®
software or an optional Network Management Card.
– From the Desktop, go to Start => Settings => Control Panel => Administrative Tools => Services.
– Select APC PowerChute Server - right click the mouse and select Stop.
– Change directory to /etc/init.d.
– Initiate the command ./PowerChute stop.
– From the Desktop, go to Start => Programs => Accessories => Communication =>HyperTerminal.
– Follow the prompts to choose a name and select an icon. Disregard the message, "...must install a
modem," if it is displayed. Click OK.
– Select the COM port that is connected to your UPS. The port settings are:
• bits per second - 2400
• data - bits 8
• par ity - none
• stop bit - 1
• flow cont rol - none
–Press
5. Press 1 to modify the UPS parameters.
6. Follow the prompts.
7. Exit the terminal program.
8. For Windows users: START the PowerChute Server using the following steps:
– From the Desktop, go to Start => Settings => Control Panel => Administrative Tools => Services.
– Select APC PowerChute Server - right click the mouse and select Start.
9. For Linux users: START the PowerChute Server using the following steps:
– Change directory to /etc/init.d.
– Initiate the command ./PowerChute start.
ENTER
9SURTA 1500XL/1500XLJ/2200XL Series 100/120 Vac Tower/Rack-Mount 2U
Troubleshooting
Problem and Possible Cause Solution
The UPS will not turn on or there is no output
The unit has not been turned on. Press the ON button once to turn on the UPS.
The UPS is not connected to utility
power.
The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the
The unit shows very low or no input
utility voltage.
The battery connectors are not
securely connected.
Ensure that the power cable is securely connected to the utility power supply.
circuit breaker.
Check the utility power supply to the UPS by plugging in a table lamp. If the
light is very dim, check the utility voltage.
Ensure that all battery connections are secure.
The UPS will not turn off
The unit has not been turned off. Press the OFF button once to t urn off the UPS.
There is an internal UPS fault. Do not attempt to use the UPS. Disconnect the UPS from utility and battery
power. Have the UPS serviced immediately.
UPS beeps occasionally
The UPS is in normal operation. None. The UPS is protecting the connected equipment.
Press the
ON button to silence the alarm.
The UPS is operating on battery, while connected to input utility power
The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the
circuit breaker.
There is very high, very low, or
distorted input line voltage.
A connected generator is an
inappropriate size.
Move the UPS to a different outlet on a different circuit. Test the input voltage
with the utility voltage display.
XLJ models do not support the use of a generator.
Check the UPS and generator specifications for compatibility.
UPS does not provide expected backup time
The UPS battery is weak due to a
recent outage or is near the end of its
service life.
A UPS overload condition has occurred. Check the UPS Load indicator. Disconnect nonessential equipment.
Charge the battery. Batteries require recharging after extended outages and
wear out faster when put into service often or when operated at elevated
temperatures. If the battery is near th e end of its service life, consider r eplacing
the battery even if the Replace Battery LED indicator is not yet illuminated.
Site Wiring Fault indicator is illuminated
The UPS is connected to an improperly
wired utility outlet.
Wiring faults detected include mi ss ing ground, hot-neutral polarity reversal
and overloaded neutral circuit.
Do not attempt to use the UPS. Disconnect the UPS from utility and battery
power. Contact a qualified electrician to correct the building wiring.
All indicators are off and the UPS is connected to utility service
The UPS has been shut down or the
batteries are discharged from extended
usage.
SURTA 1500XL/1500XLJ/220 0XL Series 100/120 Vac Tower/Ra ck-M oun t 2U10
None. The UPS will restart automatically when utility power returns and
configuration criteria have been met.
Problem and Possible Cause Solution
All indicators flash sequentially
The UPS has been shut down remotely
through software or an optional accessory
card.
None. The UPS will restart automatically when utility power returns.
All indicators are illuminated and the UPS emits a constant beeping sound
The UPS detects an internal fault. Do not attempt to use the UPS. Disconnect the UPS from utility and battery
power. Have the UPS serviced immediately.
Battery Fault indicator is illuminated
The Battery Fault LED flashes and a
short beep is emitted every two seconds
to indicate the battery is disconnected.
Weak battery. Allow battery to recharge for 24 hours and perform a self-test. If the problem
Failure of a battery self-test: Battery
Fault LED illuminates and the UPS
emits short beeps for one minute. The
UPS repeats the alarm every five hours.
Check that the battery connectors are fully engaged.
persists after recharging, replace battery.
Allow battery to recharge for 24 hours. Perform the self-test procedure to
confirm the replace battery condition. The alarm stops and the LED clears if
the battery passes the self-test.
If battery fails again, it must be replaced. The connected equipment is
unaffected.
Bypass indicator is illum inated
Bypass mode has been tur ned on through
an accessory.
If bypass mode has been selected, ignore the LED.
Overload indicator is illuminated and the UPS emits a sustained alarm tone
A UPS overload condition exists. Disconnect nonessential equipment from UPS to eliminate overload condition.
Bypass and Overload indicators are illuminated and the UPS emits a sustained alarm tone
A UPS overload condition has occurred. Connected equipment exceeds specified “maximum load” as defined in
Specifications on APC Web site, www.apc.com.
The alarm remains on until the overload is removed. Disconnect nonessential
equipment from UPS to eliminate overload condition.
The UPS continues to supply power as long as it is on line and the circuit
breaker does not trip. The UPS will not provide power from batteries in the
event of a utility voltage interruption.
Fault indicator is illuminated
An internal UPS fault has occurred. Do not attempt to use UPS. Turn UPS off and have it serviced immediately.
Refer to APC Web site, www.apc.com.
Bypass and Fault indicators are illuminated and the UPS emits a sustained alarm tone
The UPS has automatically switched to
Bypass mode. Bypass mode operation
is the result of an internal UPS fault or
an overload condition while operating
on utility power.
In the event an internal UPS fault occurs, Do Not attempt to use UPS. Turn
UPS off and have it serviced immediately. Refer to APC Web site,
www.apc.com.
11SURTA 1500XL/1500XLJ/2200XL Series 100/120 Vac Tower/Rack-Mount 2U
Problem and Possible Cause Solution
Fault and Overload indicators are illuminated and the UPS emits a sustained alarm tone
The UPS is not sending power to
connected equipment.
Connected equipment exceeds specified “maximum load” as defined in
Specifications on APC Web site, www.apc.com.
The alarm remains on until the overload is removed. Disconnect nonessential
equipment from UPS to eliminate overload condition.
The UPS will not provide power from batteries in the event of a utility voltage
interruption.
There is no utility power
There is no utility power and the
UPS is off.
Use the Cold Start feature to supply power to connected equipment from UPS
battery(s).
Press and hold the
beep. Release the button during second beep.
ON button. There will be a short beep followed by a longer
Diagnostic utility voltage feature
All five LEDs are illuminated. The line voltage is extremely high and should be checked by an electrician.
There is no LED illumination. The line voltage is extremely low and should be checked by an electrician.
On Line indicator
There is no LED illumination. The UPS is running on battery, or it must be turned on.
The LED is blinking. The UPS is running an internal self-test.
Maintenance and Transport
Battery replacement
This UPS has a replacable, hot-swappable battery module. Replacement is a safe p rocedure, isolated from electrical
hazards. Leave the UPS and connected load on during the replacement procedure.
Once the battery modules have been disconnected the connected equipment is not protected from
power outages.
When the battery modules have been replaced the LED on the display interface will prompt the user to
enter a new battery replacement date.
Refer to the appropriate replacement battery user manual for installation instructions. See your dealer or contact
APC at www.apc.com for information on replacement batteries.
Be sure to deliver spent batteries to a recycling facility or ship to APC in the replacement battery
packing material.
Prepare the UPS for transport
1. Disconnect the UPS from all internal and external batteries.
2. Shut down and disconnect all equipment connected to the UPS.
3. Shut down and disconnect the UPS from utility power.
4. Follow shipping instructions outlined in “Service” on page 13 of this manual.
SURTA 1500XL/1500XLJ/220 0XL Series 100/120 Vac Tower/Ra ck-M oun t 2U12
Service
If the UPS requires service do not return it to the dealer. Follow these steps:
1. Review the problems discussed in “Troubleshooting” on page 10 in this m a nual to eliminate common
problems.
2. If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com.
a. Note the model number of the UPS, the serial number located on the rear side of the unit,
and the date purchased. If you call APC Customer Support, a technician will ask you to
describe the problem and attempt to solve it over the phone. If this is not possible, the
technician will issue a Returned Material Authorization Number (RMA#).
b. If the UPS is under warranty, repairs are free.
c. Procedures for servicing or returning products may vary internationally. Refer to the APC
Web site for country specific instructions.
3. Pack the UPS in its original packaging. If this is not available, refer to www.apc.com for information ab out
obtaining a new set.
a. Pack the UPS properly to avoid damage in transit. Never use Styrofoam beads for
packaging. Damage sustained in transit is not covered under warranty.
b. Always DISCONNECT THE UPS BA TTER Y before shippi ng in compliance with U.S.
Department of Transportat ion (DOT) and IATA regulat ions. The battery may remain in
the UPS.
4. Mark the RMA# on the outside of the package.
5. Return the UPS by insured, prepaid carrier to the address given to you by Customer Support.
Contact Information
APC Worldwide Customer Support
Customer support for this or any other APC product is available at no charge in any of the following ways:
• Refer to the APC Web site to access documents in the APC Knowledge Base and to submit customer
support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized APC Web sites for specific countries, each of which provides customer support
information.
– www.apc.com
Global support searching APC Knowledge Base and using e-support.
• Contact an APC Customer Support center by telephone or e-mail.
Local, country-specific centers:
go to www.apc.com for information.
Contact the APC representative or other distributor from whom you purchased your APC product for information
on how to obtain local customer support.
13SURTA 1500XL/1500XLJ/2200XL Series 100/120 Vac Tower/Rack-Mount 2U
Limited Warranty
Two-Year Warranty
The limited warranty pr ovided by American Power Conversion (APC®) in this statemen t of Lim ited Factory Warranty applies only to products you
purchase for your commercial or industrial use in the ordinary course of your business.
Terms of warranty
APC warrants its products to be free from defects in materials and workm an s hip for a pe riod of two years from the date of purchase. The obligation of
APC under this warranty is limit ed to re pairing or replacing, at its sole discret ion , a ny suc h de fective products. This warranty does not apply to
equipment that has been damaged by accident, negl igence or misapplicatio n or has been altered or modified in an y w ay. Repair or replacement of a
defective product or part the reof does not extend the original warr anty period. Any parts furnished und er th is w a rranty may be new or factoryremanufactured.
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly registered the product. The product may be registered at the APC Web site,
www.apc.com.
Exclusions
APC shall not be liable under the w arranty if its testing and examina ti on di sclose that the alleged defect in the product does not exist or was ca use d by
end user or any third person misu se, negligence, improper installat ion or testing. Further, APC shall not be liable under the w arranty for unauthorized
attempts to repair or modify wrong or inadequate el ectrical voltage or connection, inappropriate on-site operation condit io ns, corrosive atmosphere,
repair, installation, start-up by non-APC designated personnel, a change in location or operating use, exposure to the elements, Acts of God, fire, theft, or
installation contrary to APC recommendations or specifications or in any event if the APC serial number has been altered, defaced, or removed, or any
other cause beyond the range of th e intended use.
THERE ARE NO W ARRANTIES, EXPRESS OR IMPLIED, BY OPERA TION OF LAW OR OTHER WISE, OF PRODUCTS SOLD, SER VICED OR
FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH. APC DISCLAIMS ALL IMPLIED WARRANTIES OF
MERCHANTABILITY, SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE. APC EXPRESS WARRANTIES WILL NOT BE
ENLARGED, DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, APC RENDERING OF
TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS. THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES. THE WARRANTIES SET FORTH ABOVE
CONSTITUTE APC SOLE LIABILITY AND PURCHASER EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES. APC
WARRANTIES EXTEND ONLY TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES.
IN NO EVENT SHALL APC, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT,
SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION, OF THE PRODUCTS,
WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT LIABILITY OR
WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. SPECIFICALLY, APC IS NOT LIABLE
FOR ANY COSTS, SUCH AS LOST PROFITS OR REVENUE, LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTWARE,
LOSS OF DA TA, COSTS OF SUBSTITUENTS, CLAIMS BY THIRD PARTIES, OR OTHERWISE.
NO SALESMAN, EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY.
WARRANTY TERMS MAY BE MODIFIED, IF AT ALL, ONLY IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEPARTMENT.
Warranty claims
Customers with warranty claims issues may access the APC customer support networ k thr ough the Support page of the APC Web site, www. ap c.com/
support. Select your country fro m the country selection pull-down menu. Op en the Support tab at the top of the Web page to obtain contact informa ti on
for customer support in your region.
© 2009 APC by Schneider Electric. APC, the APC log o, and Sm a rt- UPS a re owne d by Schneider Electric Industries S.A.S., American Power
Conversion Corporation, or thei r affiliate d c ompanies. All other trademarks are property of the ir respective owners.
SURTA 1500XL/1500XLJ/220 0XL Series 100/120 Vac Tower/Ra ck-M oun t 2U14
Radio Frequency Warning
120 Vac models
This equipment has been tes ted and f oun d to co mply w ith the limits for a Class A di gital device, p ursuan t to part 15
of the FCC Rules. This equipment has also been tested and found to comply with the limits for a Class B digital
device. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment for Class A and a residential environment for Class B.
This equipment generates, uses, and can radiate radio frequency ener gy and, if no t installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area may cause harmful interference. The user is responsible for correcting the interference.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment and receiver to outlets on different circuits.
• Consult the dealer, contact APC at the Web site or consult a qualified radio/TV technician for assistance.
Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits.
100 Vac models
15SURTA 1500XL/1500XLJ/2200XL Series 100/120 Vac Tower/Rack-Mount 2U
7/2009990-3622
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