Please note: The troubleshooting section (section 8) offers solutions for most of the difficulties you may
encounter with this UPS. Before calling customer service, please have available your UPS’s serial number
(see label on the rear of the UPS). A returned materials authorization (RMA) number is required for all return shipments to APC. Do not send return shipments to APC without an RMA number. See section 9.
Serial number: _____________________________________________
All rights reserved; reproduction in whole or in part without permission is prohibited.
Smart-UPS is a registered trademark of APC. All other trademarks are the property of their respective owners.
Return shipment addresses:
American Power Conversion Corporation
132 Fairgrounds Road
P. O. Box 278
West Kingston, Rhode Island 02892
USA
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1. Introduction
1.1 Thank you!
Thank you for selecting this uninterruptible power source (UPS). It is designed for many years of
reliable, maintenance-free service.
Important!
Please read this manual. It provides safety, installation, and operating instructions that will help
you get the fullest performance and service life from your UPS. This manual describes the inner
workings of the UPS and how they relate to providing superior protection from utility power
problems such as blackouts, brownouts, sags, swells, EMI/RFI noise, and surges. The manual includes instructions for obtaining factory service if necessary.
If you have a problem with the UPS, please refer to this manual before calling customer service.
The troubleshooting section (section 8) can help with most situations typically encountered when
using the UPS.
Please save the packaging materials!
The UPS’s shipping materials are designed with great care to provide protection during shipping.
These materials are invaluable if you ever have to return the UPS for service. Damage sustained
during transit is not covered under the warranty.
1.2 Radio Frequency Interference
Warning: Changes or modifications to this unit not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules and the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
Shielded signal cables must be used with this unit to ensure compliance with the Class A FCC limits.
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1.3 Theory of Operation
This high-performance, line-interactive, uninterruptible power source (UPS) provides clean, reliable, AC power to computer systems and other electrical equipment — protecting them from
power blackouts, brownouts, swells, sags, surges, and interference. It is designed to provide protection for equipment that operates on 208 volts AC, as well as peripheral equipment requiring 120
volts AC.
The UPS requires single phase 208 volts AC input for proper operation. Typically, this is supplied
by connecting the UPS to two phases of a three phase 208V delta or 120V wye service.
The primary output is single phase 208 volt AC. An auxiliary 400VA, (3.3 amps), 120 volt AC output is provided to receptacles on the rear panel by an internal isolation transformer with the output neutral grounded.
When the front panel display or the optional software report the amount of load, the load on the
120 VAC output is not reported separately, but it is included in the total load. This means that the
120 VAC load is accounted for when calculations are made to determine the amount of run time
remaining.
Note:Any load on the 120 volt output reduces the maximum load that can be powered by the
208 volt output.
Note:The 120 VAC output is provided by an isolation transformer which adds resistance in se-
ries with the equipment to be powered. As a result, the 120 VAC output variation due to
load (expressed as a percentage of nominal output) will be greater than the 208V output it
is powered from. This should not be a problem for most equipment that will be powered.
See Section 12 for more information.
Normally, the UPS operates “on-line,” supplying power from the utility input to the load (work-
station, server, or other device). The converter circuitry is used to maintain an optimal float
charge level on the battery.
When the utility fails, the converter supplies AC power to the load and the disconnect switch
opens. The loads operate normally until shut down or until the battery is exhausted. The UPS automatically transfers the load back to utility power when the line voltage returns to normal.
The UPS also provides surge protection and EMI/RFI filtering, as well as Smart-Boost™ and
SmartTrim™, which correct high and low input voltage without drawing power from the battery.
Output control uses the UPS’s remote interface to turn the load on or off, without disabling other
UPS functions.
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1.4 Features
Intelligent Battery Management
The UPS provides visual and audible indications of the battery’s present status including capacity,
low battery condition, and replace battery condition.
The UPS exercises the battery during its self-test, and detects a weak battery before it is put into
service. The UPS normally performs a self-test at power up and every 14 days. Self-tests can also be
conducted manually with the on/test button at any time.
The UPS features user-replaceable batteries. Batteries can be replaced without having to remove
power from the loads or send the UPS in for service.
Computer Interface and Accessory Slot
Advanced monitoring, power management, and customizing functions are available through the
computer interface and accessory slot. See section 7 for more information.
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2. Safety
CAUTION!
■To reduce the risk of electric shock in conditions where load equipment grounding cannot be
verified, disconnect the UPS from the AC power outlet before installing a computer interface
or accessory slot signal cable. Reconnect the power cord only after all signaling connections
are made.
■Connect the UPS to a two-pole, three-wire grounding AC power outlet. The receptacle must
be connected to appropriate branch protection (fuse or circuit breaker). Connection to any
other type of receptacle may result in a shock hazard and violate local electrical codes.
■The UPS has an internal energy source (the battery). The output may be energized when the
unit is not connected to an AC power outlet.
■To deenergize the outputs of the UPS, first press the Off button for more than one second to
switch the UPS off. Next disconnect the UPS from the AC power outlet. To deenergize the
UPS completely, disconnect the battery. See section 10.
■This UPS’s protective Earth conductor carries the leakage current from the load devices (com-
puter equipment). This UPS generates approximately 1.5 mA of leakage current. To ensure a
safe limit of 3.5 mA, limit the total leakage current of the load devices to 2 mA.
■Use of this equipment in life support applications where failure of this equipment can reason-
ably be expected to cause the failure of the life support equipment or to significantly effect its
safety or effectiveness is not recommended.
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3. Presentation
3.1 Front panel
With the UPS plugged in, press the on/test button to turn on the UPS and power the loads. See
Sec. 5.1. On/test also activates the UPS’s self-test and utility line voltage displays. See sections 5.3
and 5.6.
The overload LED lights when the loads connected to the UPS exceed the UPS’s capacity. See section 6.2.
The battery charge/line voltage display shows the present battery charge as a percentage of battery
capacity. See section 5.5. It also displays the voltage of the utility line. See section 5.6.
The on-battery LED comes on when the UPS is supplying battery power to the loads.
The replace battery LED comes on when the UPS’s battery is no longer useful and must be re-
placed. See section 10.
Press the off button to turn off the UPS and the load. See section 5.2.
The SmartBoost LED comes on when the UPS is correcting a low utility voltage condition. The
loads receive normal power.
The on-line LED comes on when the UPS is supplying utility power to the loads.
The load display shows the power being drawn by the load. See section 5.4.
The SmartTrim LED comes on when the UPS is correcting a high utility voltage condition. The
loads receive normal power.
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3.2 Rear Panel
Tower Models
Rack Mount Models
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Use the computer interface port for UPS monitoring and control. See section 7.
The configuration button changes the UPS’s sensitivity to utility voltage variations and
the low battery warning interval. See sections 5.9 and 5.10.
The configuration LED indicates the voltage sensitivity setting and the low battery
warning interval. See sections 5.9 and 5.10.
The 120 VAC output circuit breaker trips when the connected load exceeds the rated
capacity. The center plunger of the circuit breaker extends when tripped.
The input circuit breaker trips when the total load exceeds the UPS’s capacity. The
paddle handle on the input circuit breaker shows “off” when tripped.
Use the transient voltage surge suppression (TVSS) ground connector for the ground leads
of telephone or network line protectors. See section 4.9.
The input power connector is a power cord with a NEMA L6-20P connector.
The output power receptacles are NEMA type L6-20R and L6-30R for 208V output, and
type 5-15R for 120V output. An optional hard wiring kit is available. See yout dealer or
call the number at the front of this manual for more information.
Optional accessories can be installed in the accessory slot. See section 4.4 and section 7.
Use the battery pack connector to connect the optional external battery pack. See
section 4.5.
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4. Installation
To obtain warranty coverage fill out and return the warranty registration card now.
4.1 Inspection
Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly.
4.2 Placement
Tower Models
Install the UPS in a protected area with adequate air flow and free of excessive dust. Do not operate the UPS where the temperature and humidity is outside the specified limits. See section 12.
Allow the UPS to come to room temperature before continuing.
Rack Mount Models
Please observe the following items when installing the UPS.
■The ‘T’ models are supplied with L-channel supports. These supports may be used to ease in-
stallation.
■Caution: These models require two or more people to install due to their weight.
■The UPS is not supplied with screws to attach the mounting brackets (ears) to the rack, as the
size of screw varies according to the type of rack used.
■UPSs are heavy. Select a rack location sturdy enough to handle the weight. Try to mount the
UPS near the bottom of the rack.
■Select a rack location with adequate air flow that is free from excessive dust. Ensure that the
air vents on the sides of the UPS are not blocked. Do not operate the UPS where temperature
or humidity are outside the limits in Section 12 of the User’s Manual.
■Caution: Remove the UPS before transporting the rack.
■Two additional sets of bracket holes are located on the sides of the UPS (see below). These
holes allow mounting the brackets with a three inch or six inch setback. Move the mounting
brackets back if desired to optimize the esthetic or physical requirements of the rack.
Caution: Check the rack to make sure it won't tip after moving the mounting brackets.
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