American Power Conversion 1050, SMARTUPS 1000, SMARTUPS 1400, 1100 User Manual

APC Back-UPS Pro

®

1000/1050/1100/1400

990-2012F Revision 7 12/03

Installation and Initial Start-Up

To obtain warranty coverage, please fill out and
return the warranty registration card now.

Inspection

Inspect the UPS upon receipt. Notify the carrier
and dealer if there is damage. The packaging is
recyclable; save it for reuse or dispose of it
properly.

Placement

Install the UPS in a protected area that is free of
excessive dust and has adequate air flow. Do
not operate the UPS where the temperature and
humidity is outside the specified limits.

Warning: Changes or modifications to this
unit not expressly approved by the party
responsible for compliance could void the
warranty.

Connect to Utility

User’s Manual

Check the Site Wiring Fault Indicator

Location: Top right corner of UPS back panel.
Caution: If the site wiring fault indicator lights,

get a qualified electrician to correct the building
wiring.

Connect the Loads

Plug the loads into the output connectors on the
rear of the UPS. To use the UPS as a master
“On/Off” switch, make sure that all of the loads
are switched “On”.

Caution: Do not connect a laser

printer to the Battery Backup Outlets.

Connect Telephone / Network Surge
Suppression (Optional)

Connect a single line telephone or a 10Base-T/
100Base-Tx network cable into the RJ-45/RJ-11
telephone/network surge protection “IN” jack on
the back of the UPS. Connect from the “OUT”
jack with telephone cable (supplied) or network
cabling (not supplied) to a fax modem or network
port.

Connect Computer Interface
Port (Optional, BP1050/1100)

PowerChute® plus power management software
is included with this UPS. Connect the supplied
interface cable to the 9-pin computer interface
port on the back panel of the UPS. Connect to
the computer. See software documentation for
installation instructions.

is connected to utility power. The battery will
charge fully during the first 4 hours of normal
operation. Do not expect full runtime during this
initial charge period.

Charge the battery

The UPS charges its battery whenever it

Operating Instructions

Switch “On” — Switch “Off”

With the UPS plugged in, press and
release the On/Off/Test button to supply
power to the loads.

The UPS loads are immediately powered while
the UPS performs a self-test. Press and release
the button again to turn “Off” power to the loads.
It may be convenient to use the UPS as a
master “On/Off” switch for the protected
equipment.

The on-line LED illuminates when the
UPS is supplying utility power to the

battery backup loads.

Self-test

The UPS performs a self-test automatically when
turned “On”, and every two weeks thereafter (by
default). Automatic self-test eliminates the need
for periodic manual self-tests.

During the self-test, the UPS briefly operates the
loads on-battery. If the UPS passes the self-test,
it returns to on-line operation.

If the UPS fails the self-test it
immediately returns to on-line operation
and lights the replace battery LED.

Battery Backup Outlets: These UPS outlets
provide battery power and surge protection to
equipment when utility voltage is outside
acceptable limits. Data sensitive equipment such
as a computer, monitor, or external drive are
connected to these outlets.

The loads are not affected by a failed test.
Recharge the battery overnight and perform the
self-test again. If the replace battery LED is still
"On”, replace the battery using the Replacing
the Battery procedure.

On-Battery

During on-battery operation, the on­battery LED illuminates and the UPS

sounds an audible alarm consisting of 4
beeps every 30 seconds. The alarm stops when
the UPS returns to on-line operation.

Low Battery

When the UPS is operating on-battery and the
energy reserve of the battery runs low, the UPS
beeps continuously until the UPS shuts down
from battery exhaustion or returns to on-line
operation.

Overload

When loads exceed the UPS capacity,
the overload LED illuminates and the

UPS emits a sustained tone. The alarm
remains “On” until the overload is removed.
Disconnect nonessential load equipment from
the battery backup outlets, to eliminate the
overload.

If the overload is severe, the input circuit breaker
may trip (the resettable center plunger of the
circuit breaker pops out), as well. Disconnect
nonessential load equipment from the UPS to
eliminate the overload and press the plunger
back in to restart the UPS.

If there is AC power and the circuit breaker does
not trip during overload, the loads are still
powered. If the circuit breaker trips or the UPS
attempts to transfer to battery, the loads’ power
will be shut “Off”. Turn the UPS “Off” then back
“On” to power the loads.

Replace Battery

If the battery fails a self-test, the UPS
emits short beeps for one minute and
the replace battery LED illuminates.

The UPS repeats the alarm every five hours.
Perform the self-test procedure to confirm
replace battery conditions. The alarm stops
when the battery passes the self-test.

Shutdown Mode

If there is no power, the host connected to the
computer interface port can command the UPS
to shut down. This is normally done to preserve
battery capacity after a controlled shutdown of
the protected system. In shutdown mode the
UPS stops supplying power to the load. The on­line and overload LED indicators flash alternately
or, if the UPS has shutdown due to a low battery,
the UPS will beep once every 4 seconds for
approximately 16 seconds. When line power is
restored, the UPS will return to on-line operation.

Cold Start

Note: Cold start is not a normal operating
condition.

When the UPS is “Off” and there is no utility
power, it is possible to cold start the UPS to
power the loads from the UPS battery.

• Press and hold the On/Off/Test button
until the UPS begins beeping.

• Release the On/Off/Test button during the
beeping to start the UPS.

APC, Back-UPS P ro, and PowerChute are registered

trademarks of American Power Conv ersion Corp. All other

trademarks are the property of their respective owner.

Copyright © 2003

Storage

Storage conditions

Store the UPS covered and upright in a cool, dry location, with its battery fully
charged. Before storing, charge the UPS for at least 4 hours.

Extended storage
At -15 to +30 °C (+5 to +86° F), charge the UPS battery every 6 months

At +30 to +45 °C (+86 to +113° F), charge the UPS battery every 3 months.

Replacing the Battery

1

1

This UPS has an easy to replac e hot-swappable battery. Battery replacement is a safe
procedure, isolated from el ectrical hazards. You may l eave the UPS and loads on for the
following procedure. See your dealer or call the number in this manual for information on
replacement battery ki ts.

Note: Once the battery is disconnected, the loads are not protected from power
outages.

1. Grasp the top of the front cover and tilt it out and down.

000-1100 VA

400 VA

2. Unhook the bottom of the cover from the chassis and li ft it upward to
expose the battery door. Be careful not t o strain the ribbon cable. Do
not touch the exposed printed circuit board.

3. Fold the front cover on top of the UP S as shown.

4. Use a flat-blade screwdriver or a coin to remove the two battery door
screws and open the door.

5. Grasp the tab and gently pull the battery out of the UPS.

6. Disconnect the battery l eads.

• For the 1000/1050/1100 VA models , l oosen the connectors by
gently wiggling them while pulling straight back from the battery

7. Connect the battery leads to the new battery.

Note: Small sparks at the battery connectors are normal during
connection.

8. Slide the battery into the UPS.

9. Close the battery door, replace t he battery compartment screws, and

10. Dispose of the old battery properly at an appropriate recycling f acility or

connector.

• For the 1400 VA model, pull t he t wo gray coupl ers apart to
disconnect the battery.

• For the 1000/1050/1100 VA models , connect the red wire to the
positive (+) terminal and the bl ack wire to the negative (–) terminal.

• For the 1400 VA model, connec t the gray battery coupler to the
UPS coupler.

replace the front cover.

return it to the supplier in t he packing material for the new battery. See
the new battery instructions for more information.

Warranty

Customers may ret urn their defective unit to AP C f or repl acement or repair during the standard
2-year warranty period. APC's standard procedure will be to replace the original unit with a
factory-reconditioned unit. Customers who must have t he ori gi nal uni t back due to assigned
asset tags and set deprec i ation schedules must declare such a need at first c ont act with APC
Customer Service. APC will ship the replac ement unit once the defective one has been received
by the repair department. The customer pays for the shipping to APC, APC covers ground
freight transportation costs back to the customer.

Service

If the UPS requires servi ce, please do not return it to the dealer!
Follow these steps:

1. Use the Troubleshooting section of the Quick Reference Guide to eliminate common
problems.

2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common
UPS problem!

3. If the problem persis ts, call customer service or visit the APC Internet Websi te
(www.apc.com).

• Note the model number of the UPS, the serial number, and the date purchased. A

technician will ask you to describe the problem and try to solve it over the phone, if
possible. If this is not possible the technician will issue a Return Merchandise
Authorization Number (RMA#).

• If the UPS is under warranty, repairs are free. If not, there is a repair charge.

4. Pack the UPS in its original packaging. If the ori gi nal packing is not available, ask customer
service about obtaining a new set.

• Pack t he UPS properly to avoid damage in transit . Never use Styrofoam™ beads for

packaging. Damage sus tained in transit is not covered under warranty.

• Include a l etter with your name, RMA#, address, copy of the sales receipt, description of

the trouble, your daytime phone number, and a check (if neces sary).

• Mark the RMA# on the out side of the package.

5. Return the UPS by insured, prepaid c arri er to the address given to you by Customer
Service.

APC Contact Information

USA/Canada …………..
Mexico …………………..
Brazil …………………….
Worldwide ………………
Internet …………………. http://www.apc.com

Technical Support ……. http://www.apc.com/support

1-800-800-4272
292-0253 / 292-0255
0800-12-72-21
1-401-789-5735

Troubleshooting

Problem Possible Cause Solution

UPS will not turn “On”. On/Off/Test button not

UPS input circuit breaker

UPS will not turn “On” or
“Off”.

UPS operates on-battery
even though normal line
voltage is thought to exist.

UPS beeps occasionally. Normal UPS operation. None. The UPS is

UPS does not provide
expected back up time.

On-line and overload
indicators are flashing
alternately.

All indicators are flashing. Internal UPS fault. Do not attempt to use the

The UPS operates normally,
but the site wiring fault
indicator is lit.

On-line and on-battery
indicators only are flashi ng

All indicators are “Off ” and
the UPS is not operating.

The replace battery light is
illuminated.

Replacement batteries not

The overload light is
illuminated or flashing

pushed.

tripped.

Computer interface problem. Disconnect the computer

UPS input circuit breaker
tripped.

The UPS battery is weak due
to recent outage or is near
the end of its service li fe.

The UPS was shutdown by
PowerChute

Building wiring error such as
missing ground or hot to
neutral wire reversal.

Internal UPS fault. Do not attempt to use the

The UPS is shutdown and the
battery is discharged from an
extended power outage.

Weak batteries. Allow the batteries to

connected properly.
The UPS is overloaded. Reduce the load on the

®

plus software.

Press the On/Off/Test
button to power the UPS
and the loads.

Reduce the load on the
UPS by unplugging
equipment and reset the
circuit breaker by pressi ng
the plunger back in.

interface. If the UP S now
works normally, check the
interface cable and the
attached computer.

Reduce the load on the
UPS by unplugging
equipment and reset the
circuit breaker by pushing
the plunger back in.

protecting the load.
Charge the battery. The

UPS batteries require
recharging after an
extended outage. Batteries
age faster when put into
service often and when
operated at elevated
temperatures. If t he battery
is near the end of its service
life, consider replacing the
battery even if the replace
battery indicator is not yet
lit.

None. The UPS will restart
automatically when utility
power returns.

UPS. Turn the UPS “Off”
and have it serviced
immediately.

Have a qualified electrician
correct the building wiring.

UPS. Turn the UPS “Off”
and have it serviced
immediately.

None. The UPS will return
to normal operation when
the power is restored and
the battery has a sufficient
charge.

recharge for at least 4
hours. If the problem
persists after rechargi ng,
replace the batteries.

Confirm the battery
connections.

UPS by unplugging
equipment.

Specifications

Acceptable input voltage 0 - 160 VAC
Input voltage (on-line operation) 94-148 VAC
Output voltage 106-127 VAC
Input Over Current Protection Resettable circuit breaker
Frequency limits (on-li ne operation) 47 - 63 Hz (auto-sensing)
Transfer time 4 ms typical, blac kout response time
Maximum load 1000 VA

On-battery output voltage 115 VAC
On-battery frequency 50 or 60 Hz, ±0.1 Hz; unless synchronized to utility

On-battery waveshape Stepped sine-wave
Output Over Current Protection Over-current and short-circuit protected, latching

Battery type Spill proof, maintenance free, s ealed lead-acid
Typical battery life 3 to 6 years, depending on number of discharge

Typical recharge time 2 to 5 hours f rom total discharge
Operating temperature
Storage temperature
Operating / storage relative humidity 0 to 95%, non-condensing
Operating elevation 0 to +3,000 m (0 to +10,000 ft)
Storage elevation 0 to +15,000 m (0 to +50,000 ft)
Audible noise at 1 m (3 ft ) <45 dBA
Size (H x W x D) 21.6 x 17.0 x 43.9 cm

Weight - net (shi ppi ng)
Listing, Certific ations and Unlisted

Components
EMI certificati on FCC/DOC Class B certi fied
Electromagnetic immunity IEC 801-4 level IV, 801-5 level III

1000 VA 1050 VA

670 W

during brownout

shutdown on overload

cycles and ambient temperature

0 to +40° C (+32 to +104° F)

-15 to +45 °C (+5 to +113° F)

(8.5 x 6.7 x 17.3 in.)

19.3 (21.1) kg

42.5 (46.5) lb.

UL 1778, UL 497A, CSA 107.1, FCC part 15

1100 VA

1050 VA

670 W

1100 VA

670 W

19.3 (21.2) kg

42.5 (46.8) lb.

1400 VA

1400 VA

950 W

24.1 (25.9) kg

53.0 (57.0) lb.