Thank you for chosing APC Silcon. Please read this User Guide thoroughly prior to installing the
system as it provides important information on safe and efficient installation and use.
The installation and use of this product must comply with national, federal, state, municipal and
local codes.
Safety Symbols used in this manual
WARNING! Indicates a hazard which, if not avoided, could result in injury or death.
CAUTION! Indicates a hazard which, if not avoided, could result in damage to the product or
other property.
NOTICE!
WARNING!
This UPS unit contains hazardous AC and DC voltages. Only qualified electricians should connect the UPS,
AC line and external batteries, and must be familiar with batteries and battery installation.
Before installing, maintaining or servicing the UPS, shut off the UPS and disconnect all sources of AC and
DC power.
As the UPS has no built-in disconnection devices to switch off external AC and DC input power, ensure that
disconnection devices are available as separate parts in connection with the installation!
The installer must provide each external disconnecting device for this UPS system with labels with the
following text:
“Isolate the Uninterruptible Power Supply (UPS) as instructed in this guide before working on circuit”
AC and/or DC voltage will always involve a potential risk of AC voltage at UPS output generated from either
batteries or utility. To avoid equipment damage or personal injury, always assume that there may be voltage
at UPS output.
This system is equipped with an auto-start function. If activated, the system may start without warning. Refer
to the “Programming” section for information on de-activation.
TEST BEFORE YOU TOUCH!
To reduce the risk of fire or electric shocks, install the UPS and external batteries in a temperature and
humidity controlled indoor area, free of conductive contaminants.
UPS batteries are high-current sources. Shorting battery terminals, DC terminals or DC busbars can cause
severe arcing, equipment damage and injury. A short circuit can cause a battery to explode. Always wear
protective clothing and eye protection and use insulated tools when working on batteries.
Read and pay attention to this important information.
CAUTION!
This unit contains components sensitive to electrostatic discharge (ESD). If you do not follow the ESD
procedures, you may cause severe damage to electronic components.
PLEASE RECYCLE
The shipping materials are recyclable. Please save for later use or dispose of them appropriately.
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2User Guide APC Silcon 10-40kW 208V/480V UPS
Contents:
1.0 Introduction 4
1.1 Display Unit 4
2.0 Stop/Start UPS and Operating the External Service Bypass Panel 5
2.1 Stop UPS (for stand-by) 5
2.2 Start UPS (from stand-by) 5
2.3 Stop UPS (for complete power down) 6
2.3.1 Switching off the UPS 6
2.4 Start UPS (from complete power down) 7
2.4.1 UPS start-up 7
2.5 Operating the External Service Bypass Switch (single systems) 9
2.5.1 Bypassing the Single System UPS 9
2.5.2 Switching the Single System UPS from External Bypass into
2.6 Operating the External Service Bypass Switch (parallel systems) 12
2.6.1 Bypassing the Parallel UPS System (All UPSs) 12
2.6.2 Switching the Parallel System from External Bypass into
2.7 Isolating one UPS in a Parallel Configuration for
2.7.1 Isolating one UPS in a Parallel/Redundant System 16
2.7.2 Switching Back the UPS to Normal Rarallel/Redundant Operation 16
3.0 Operation 17
3.1 Keyboard 17
3.2 Display of Measured Values 18
3.3 Using the Remote Display 19
3.4 Economy Mode 19
4.0 Parameter Settings 20
4.1 Programming Keys 21
4.2 Switching to Bypass Operation 21
5.0 Alarms and Events 23
5.1 Displaying the Alarm Stack 23
5.2 Displaying the Event Stack 24
5.3 Possible Alarms 24
5.4 Rectifying Alarm Messages 27
5.5 Parallel Operation Alarms 27
6.0 Maintenance & Testing 28
6.1 Fan 28
6.2 Battery Monitoring Test 28
6.3 Battery Capacity Test 28
7.0 Warranty 30
7.1 APC Silcon UPS Limited Factory Warranty 30
8.0 How to Contact APC 31
Normal UPS Operation 10
Normal UPS Operation 14
Service/Maintenance 16
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User Guide APC Silcon 10-40kW 208V/480V UPS 3
Introduction
1.0Introduction
This UPS system is designed to offer reliable and problem-free power supply for several years.
The system requires only a minimum of maintenance, but we recommend you follow the
maintenance guidelines described in section 6.0 Maintenance & Testing.
1.1Display Unit
The display unit (located on the front of the UPS) is the link between the user and the UPS and
consists of a display, an alarm LED indicator and a keyboard. The display reads parameters,
measured values and alarm messages. Alarms and the pressing of keys will activate a back
light which is set to switch off automatically after 5 minutes of inactivity.
By pressing and simultaneously you increase the back light contrast. The pressing of
and simultaneously decreases the contrast.
The LED alarm is linked to an acoustic signal indicating incorrect operation. Alarms will
change the LED light from green to red. Use keyboard to program operating parameters and
to display parameters / alarm messages.
LCD-display with
back light
Alarm LED
Green: OK
Red: Alarm
Keyboard
NOTICE!
Display accuracy is ±2%, ±1digit.
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4User Guide APC Silcon 10-40kW 208V/480V UPS
Stop/Start UPS and Operating the External Service Bypass
2.0Stop/Start UPS and Operating the External Service Bypass
Panel
WARNING!
AC voltage generated either from batteries or utility may be present at UPS output.
Always disconnect AC input supply source, switch off UPS, AND switch off DC.
TEST BEFORE YOU TOUCH!
Some UPS systems have a factory-set autostart feature, automatically switching on UPS
whenever utility supply is switched on (AC line). See section 4.0 Parameter settings for
instructions on how to switch off this function.
Only qualified electricians should start up or shut down APC Silcon UPS systems and
instructions in the Installation Guide should be followed. Prior to being serviced, the APC
Silcon UPS must be left in shut-down mode for a minimum of 5 minutes.
CAUTION!
Refer to the Maintenance & Testing section in this guide if the UPS is to be taken out of
operation for more than 48 hours.
Users without electrical qualifications may switch UPS to and from stand-by-mode/normal
operation, following instructions below. ( In stand-by mode, the UPS has no output
voltage ).
2.1Stop UPS (for stand-by)
CAUTION!
If the UPS system is equipped with a service bypass panel, and if the load must remain
energized by utility, refer to the Operating Service Bypass Panel sections in this guide before
proceeding
Action
Open the front door
and activate red "OFF"
push-button.
Display showsDescription
System off
The red alarm LED lights up.
Acoustic alarm sounds
for 30 seconds
2.2Start UPS (from stand-by)
Action
Open the front door
and activate the green
"ON" push button
Display shows
Normal operation
Load power xx%
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User Guide APC Silcon 10-40kW 208V/480V UPS 5
Stop/Start UPS and Operating the External Service Bypass
2.3Stop UPS (for complete power down)
2.3.1 Switching off the UPS
CAUTION!
If the UPS system is equipped with a Service Bypass Panel, and if the load must remain
energized by utility, refer to the Operating Service Bypass Panel sections in this guide before
proceeding
WARNING!
TEST BEFORE YOU TOUCH!
A special design feature switches the system into bypass operation in the event of internal power
supply failure or controller circuit failure to ensure uninterrupted output voltage.
Because of this special feature, the UPS may contain output voltage even when it is switched off.
1. Open front doors
2. Note that step 3 will interrupt output voltage and activate the alarm!
The red LED alarm below the display will light up
The acoustic alarm will sound for 30 seconds*
3. Press the red OFF button.
The red LED alarm below the display will light up
The acoustic alarm will sound for 30 seconds*
4. On systems with no Service Bypass Panel, switch off the utility
supply
5. The red LED alarm below the display will light up
The acoustic alarm will sound for 30 seconds
6. Switch off battery breakers F001 and F002 in the Battery Breaker
Box or battery cabinet
Refer to LED indication and labelling in Battery Breaker Box or
battery cabinet. Only for systems with external batteries.
7. To switch off utility supply, open Q001 – on systems with
Service Bypass Panel.
Display shows
**System OFF**
**System OFF**
8. The acoustic alarm sounds
*Reset the acoustic alarm by pressing .
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6User Guide APC Silcon 10-40kW 208V/480V UPS
Stop/Start UPS and Operating the External Service Bypass
The UPS is now isolated. Maintenance/repair, disconnection or removal can now be carried out.
CAUTION!
Recharge batteries out of service every 3 months to prevent damage.
WARNING!
Internal DC capacitor may contain energy even after the UPS has been switched off. Allow for
automatic discharge by waiting at least 5 minutes after switching off UPS and battery breakers
before working on the UPS.
2.4Start UPS (from complete power down)
2.4.1 UPS start-up
CAUTION!
Make sure all cable connections are in place prior to first start-up.
NOTICE!
After first system start-up, check that battery temperature is displayable (press and
simultaneously on the display – it reads NV (not valid) if incorrectly installed). A battery capacity
test is recommended after the electric installation.
NOTICE!
If for any reason the start-up procedure is interrupted, wait for the display to show the step 4
message: “Stop charge DC capacitors : YES” and repeat procedure from there.
CAUTION!
Do not close the MCCBs in the Battery Breaker Box unless the display reads: “Insert fuse or
close MCCB” – otherwise the UPS may be damaged. If the display reads “DC capacitor charge
error”, do not close MCCB.
Call for assistance.
WARNING!
If “Autostart” is active the UPS will start automatically after step 9 (with a 1-minute delay)
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User Guide APC Silcon 10-40kW 208V/480V UPS 7
Stop/Start UPS and Operating the External Service Bypass
1. Check that the system has been in a stable environment for at least 12 hours enabling
any condensation to evaporate prior to start-up.
2. Open front door(s)
3. Switch on utility power by closing Q001
If dual utility close bypass input switch Q010
See notice below.
4. Wait for approx. 10 seconds
5. Presson the keyboard
6. Press on the keyboard
7. Wait for approx. 1 second
8. Wait for approx. 1 minute
9. Close MCCBs in Battery Breaker Box or Battery Cabinet
10. Press the green ON button
11. Close the front door(s)
System start-up now completed.
Display shows
System type XXX
XXX kVA - XXX
Stop charge DC
capacitors : YES
Start charge DC
capacitors : YES
Data stored
Start charge DC
capacitors : YES
Insert fuse or
close MCCB
**System OFF**
Normal operation
load power XX%
NOTICE!
One of the following display messages will appear by UPS start-up:
• “STD”: Standard (single system)
• “PAR”: Parallel System
• “ECO”: Economy mode (single or parallel systems)
(Last message has priority over the other two)
kVA size (XXX) and the voltage reads:
• XXXkVA - 208 (220 or 480 Volt)
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8User Guide APC Silcon 10-40kW 208V/480V UPS
Stop/Start UPS and Operating the External Service Bypass
2.5Operating the External Service Bypass Switch (single systems)
2.5.1 Bypassing the Single System UPS
Utility
Service Bypass
Switch
APC Silcon
UPS
Action
1. Presson the keyboard
2. Pressor on the keyboard until
3. Press on the keyboard
4. Press on the keyboard
5. Check light indication on the bypass panel
Load
Display shows
Bypass operation
: NO
Bypass operation
: YES
Lamp indication on
Bypass Panel
Green light (H003)
above the bypass switch
handle (Q003) lights up
6. Set the external bypass switch (Q003) to position 1
7. Set the output switch (Q002) to position 0
8. Open the front door and press the red OFF button
The acoustic alarm sounds for 30 seconds*
9. Set the input switch (Q001) to position 0
The red alarm LED below the display lights up and
the acoustic alarm sounds for 30 seconds*
*Use the key to reset the acoustic alarm
Green light (H002)
above the output switch
handle (Q002) lights up
Only the light (H002)
above the output switch
handle (Q002) is now on
Display shows
**System OFF**
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User Guide APC Silcon 10-40kW 208V/480V UPS 9
Stop/Start UPS and Operating the External Service Bypass
CAUTION!
Do not leave UPS out of service for more than 48 hours. Refer to section 2.3 Stop (for complete
power down).
2.5.2 Switching the Single System UPS from External Bypass into Normal UPS
Operation
Utility
Load
Service Bypass
Switch
APC Silcon
UPS
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10User Guide APC Silcon 10-40kW 208V/480V UPS
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