A.O. Smith HHPT-80, PHPT-80, SHPT-50, SHPT-80, SHPT-66 Technical Documents

RESIDENTIAL ELECTRIC WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY in accordance with the warranty terms and
conditions specied below.
A. O. Smith (the warrantor) will furnish the ORIGINAL OWNER, 1) a replacement A. O. Smith water heater of equivalent size and current model if the glasslined tank in this water heater leaks and, 2) a replacement part for any component part which fails. Sacricial anode rods are consumable maintenance parts and are excluded from warranty coverage.
THE A. O. SMITH REPLACEMENT MODEL OR PART WILL BE WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE ORIGINAL WARRANTY. The warranty period will be determined by the original date of purchase of the water heater, or in the absence of a Bill of Sale verifying said date, from the date of manufacture indicated on rating plate afxed to this water heater. This warranty is not transferrable and applies to models listed below:
Voltex Series Models Tank Parts
PHPT-80, PHPT-60, SHPT-50 10-year 10-year
For the rst year only, warrantor will provide for onsite service or labor to replace a defective part or tank using a factory authorized service professional.
• used at water pressure not exceeding the working pressure shown on the water heater;
• lled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;
• used in a non-corrosive and non-contaminated atmosphere;
• used with factory approved anode(s) installed;
• in its original installation location;
• in the United States, its territories or possessions, or Canada;
• sized in accordance with proper sizing techniques for residential water heaters;
• bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;
• used in an open system or in a closed system with a properly sized and installed thermal expansion tank;
• connected to the proper voltage or:
• operated at the factory rated input;
• installed with no attempted, nor actual modication or alteration of the water heater’s design in any way, including but not limited to, the attachment of non-company approved appliances or equipment, including any additional aftermarket equipment introduced into the sealed system.
When the water heater has been used for other than single family residential application the tank and parts warranties shall be reduced to 1 year for all models.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and operated in accordance with 1) all local re codes and plumbing codes, ordinances and regulations,
This warranty shall apply only when the water heater is:
• owned by the original purchaser;
• installed for indoor operation only;
• used at temperatures not exceeding the maximum calibrated setting of its thermostat;
Any accident to the water heater or any part thereof (including freezing, re, oods, or lightning), any misuse, abuse or alteration of it, any operation of it in a modied form, any operation of the water heater on desalinated (deionized) water, or any damage caused by attempts to repair tank leaks or parts, will void this warranty. This warranty does not cover water heaters replaced for cosmetic reasons or for reasons of noise, taste, odor, discolored and/or rusty water. This warranty does not apply to water heaters used to heat pools, whirlpools or hot tubs or used for space heating where its sizing does not conform with the specications of both the warrantor and the heating component manufacturer.
This warranty gives you specic legal rights, and you may have other rights which vary under the laws of each state. If any provision of this warranty is prohibited or invalid under applicable state law, that provision shall be ineffective to the extent of the prohibition or invalidity without invalidating the remainder of the affected provision or the other provisions of this warranty.
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September 2013
318237-003
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE A REPLACEMENT WATER HEATER OR PART THEREOF FOR THE TERM STIPULATED ON PAGE ONE, AND LABOR DURING THE FIRST YEAR ONLY. THE OWNER IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may include but are not limited to:
a. Labor charges for service, removal, or reinstallation of the water heater or part thereof subsequent to the rst year.
b. Shipping and delivery charges for forwarding the new water heater or replacement part from the nearest distributor and returning the claimed defective water heater or part to such distributor.
c. All cost necessary or incidental for handling and administrative charges, and for any materials and/or permits required for installation of the replacement water heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this water heater under state law are limited to one year duration for the water heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold the water heater, or with any other dealer handling the warrantor’s products. If this is not practical, the owner should contact: A. O. Smith, 500 Tennessee Waltz Parkway, Ashland City, TN
37015. Phone: 1-800-527-1953 or visit our website: www.hotwater.com.
Replacement Parts may be ordered through authorized servicers or distributors. Refer to your local Yellow Pages for where to call or contact A. O. Smith, 500 Tennessee Waltz Parkway, Ashland City, TN 37015, Phone: 1-800-527-1953 or visit our website at: www.hotwater.com.
The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.
Dealer replacements are made subject to in-warranty validation by warrantor.
PROOF OF PURCHASE AND PROOF OF INSTALLATION DATE ARE REQUIRED TO SUPPORT WARRANTY CLAIM FROM ORIGINAL OWNER. THIS FORM DOES NOT CONSTITUTE PROOF OF PURCHASE OR PROOF OF INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF THE WATER HEATER
OR THE INSTALLATION, OPERATION, REPAIR OR
REPLACEMENT OF THE WATER HEATER OR PARTS.
THE WARRANTOR SHALL NOT BE RESPONSIBLE
FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.
Should governmental regulations or industry standards prohibit the Manufacturer from furnishing a comparable model replacement under this warranty, the Owner will be furnished with the closest comparable water heater meeting the then current governmental regulations and industry standards. A supplementary fee may be assessed to cover the additional cost associated with the changes made to meet applicable regulations and standards. The limited warranty is voided if the maintenance procedures listed in the owner’s instruction manual are not followed.
The terms of this warranty may not be varied by any person, whether or not purporting to represent or to act on behalf of the warrantor.
IMPORTANT INFORMATION
Model Number ________________________________
Serial Number ________________________________
INSTALLATION INFORMATION
Date Installed _______________________________
Company’s Name _____________________________
Street or P.O. Box ____________________________
City, State, and Zip Code ________________________
Phone Number ________________________________
Plumber’s Name ______________________________
www.hotwater.com
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