Replacement Parts ...........................................................................20
1 Year Limited Parts Warranty ..........................................................24
Page
ADDITIONAL INFORMATION IS PROVIDED
IN THE WATER HEATER’S INSTALLATION
MANUAL AND OWNER’S GUIDE. A COPY
IS PROVIDED WITH EACH WATER HEATER
IN THE ASSEMBLY.
WARNING: If the informa on in
these instruc ons is not followed
exactly, a fi re or explosion may
result causing property damage,
personal injury or death.
Do not store or use gasoline or other
fl ammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your
building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instruc ons.
• If you cannot reach your gas
supplier, call the fi re department.
Installa on and service must be
performed by a qualifi ed installer,
service agency or the gas supplier.
INSTALLATION MUST BE PERFORMED BY QUALIFIED SERVICE PROFESSIONALS ONLY.
2000539909_100281805 (A)
March 2017
IMPORTANT SAFETY INFORMATION
Read and follow all safety messages and instruc ons in this manual.
SAFETY
This is the safety alert symbol. It is used to alert you to
poten al physical injury hazards. Obey all safety mes-
sages that follow this symbol to avoid possible property
damage, serious injury or death. Do not remove any
permanent instruc ons, labels, or the data plate from either the outside of
the water heater or on the inside of the access panels. Keep this manual
near the water heater.
DANGER indicates hazardous situa-
DANGER
WARNING
on that, if not avoided, will result
in death or serious injury.
WARNING indicates a hazardous
situa on that, if not avoided, could
result in death or serious injury.
CAUTION indicates a hazardous
CAUTION
NOTICE
WARNING! If the informa on in these instruc ons is not followed exactly, a fi re or explosion may result causing property
damage, personal injury or death. Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any
other appliance.
An odorant is added by the gas supplier to the gas used by this water heater. This odorant may fade over an extended period of
me. Do not depend upon this odorant as an indica on of leaking gas. We recommend installing a fuel gas and carbon monoxide
detector.
Installa on includes the connec on of gas lines, water lines, valves and electricity. Knowledge of applicable na onal, state, and
local codes is necessary. Therefore, installa on must be performed only by qualifi ed service professionals.
Read and follow all instruc ons, cau ons, and warnings in the water heaters’ Installa on Manuals/Owner’s Guides.
situa on that, if not avoided, could
result in minor or moderate injury.
NOTICE indicates prac ces not
related to physical injury.
2 • On-Demand Rack System
GETTING STARTED
WARNING
Follow all local codes during installation.
In the absence of local codes, follow the
National Fuel Gas Code, ANSI Z223.1/
NFPA 54 (current edition) in the USA,
or in Canada, follow CAN/CSA B149.1,
Natural Gas and Propane Installation
Code (current edition). Failure to do
so may cause death, personal injury, or
property damage.
Product Registration
The rack system itself does not require
registration. However, each water
heater within the system should be
registered. To do so, fill out and
return the registration card for each
water heater. (Each water heater is
provided with its own manual and
registration card.) Alternatively, you
may register through the website
listed on the registration card.
General Information
The On-Demand Rack System includes
both wall-mounted and free standing
configurations, and several options are
available within each type. Refer to the
Specifications section.
For questions regarding general
operation, refer to the water heaters’
manuals.
Venting
Venting components are not supplied
with the rack system and must be
obtained separately. For venting
instructions, refer to the water
heaters’ installation manuals/owner’s
guides.
Installation
Requirements
• Observe the water heaters’
installa on requirements as outlined
in their installa on manual.
• Installa on and service must be
performed by a qualifi ed service
professional, such as a licensed
plumber or gas fi er. Otherwise, the
warranty will be void.
• The installer is responsible for the
correct installa on of the water
heater and for compliance with all
code requirements.
• Place the water heaters in a loca on
that provides easy access for service
and maintenance.
• Do not Install the system in a pit or
loca on where gas and water can
accumulate.
• Do not allow the vent terminals to
point toward any opera ng window,
door, or opening into a building.
• Do not install the system next to any
source of airborne debris that can
cause debris to be trapped inside the
combus on chambers (unless the
system is direct vented).
• The power supply must be 120
VAC (60 Hz) and must be properly
grounded.
Indoor Models
• Do not install indoor models
outdoors.
• Due to safety concerns, a c
installa ons are not recommended.
If you install the system in an a c:
ᴏ
Make sure the water heaters will
have enough combus on air and
proper ven la on. Refer to the
installa on manual for the water
heaters.
ᴏ
Keep the area around the
water heaters clean. When dust
collects on the fl ame sensors,
the water heaters will shut down
and produce an error code.
ᴏ
A drain pan, or other means
of protec on against water
damage, is required to be
installed under the water heaters
in case of leaks.
• It is recommended to direct vent the
water heaters.
• Ensure that the surrounding areas
are protected from poten al water
damage (i.e., condensate discharge,
etc.). In the absence of local codes
and regula ons,
that condensate be disposed of in a
standard drain.
it is recommended
Outdoor Models
• Do not install outdoor models
indoors.
• Outdoor models must be installed
only in an area with a mild,
temperate climate. Also, refer to
the water heaters’ manual for freeze
protec on informa on.
• Ensure that the installa on is in an
open, unroofed area with minimum
clearances observed.
• Ensure that the surrounding areas
are protected from poten al water
damage (i.e., condensate discharge,
etc.). In the absence of local codes
and regula ons,
that condensate be disposed of in a
standard drain.
it is recommended
GETTING STARTED
On-Demand Rack System • 3
INSTALLATION
Install the
1
Rack(s)
When installing the rack(s), you
must comply with the water heaters’
installation requirements. Refer to
the Installation Manual and Owner’s Guide.
See also
page 3.
• WARNING! The fl oor or wall
INSTALLATION
Installation Requirements on
must be able to support the rack
system in a secure and safe
manner. Follow local and state
code requirements. Failure to do
so can lead to loss of life, personal
injury, and/or property damage.
ᴏ
Areas prone to earthquakes
may have addi onal code
requirements. Prior to
installa on, contact the local
authority having jurisdic on
over installa on requirements.
ᴏ
Ensure that you use fl oor/
wall anchors with an adequate
weight ra ng.
open, unroofed area with minimum
clearances observed.
Wall Mounted Rack
A. Before you begin, read all warnings
and bullet points at the beginning of
this sec on.
B. Determine your installa on
loca on, then confi rm that the
clearance requirements are met.
(Refer to the water heater manual
and applicable code.)
Figure 1: Lifting Brackets
Figure 2: Spreader Lifting Bar
NOTICE: Wall mount racks are
shipped with li ing brackets in
place. See Figure 1. These lifting
brackets are actually wall mount
brackets that have been rotated
90 degrees. They will allow you to
hoist the rack without the use of
straps. Use a spreader lifting bar
as shown in Figure 2 to ensure that
the lifting force is vertical.
C. A ach the rack to the wall, and
ensure that it is secure. The rack
must be secured at each moun ng
bracket. NOTE: The moun ng
brackets can be moved along the
channel to line up with the framing.
• This rack system and its water
heaters must be installed according
to all local and state codes or, in the
absence of local and state codes,
the “Na onal Fuel Gas Code”, ANSI
Z223.1(NFPA 54)-current edi on.
• Install the rack(s) in a loca on
where the proper amount of
combus ble air will be available to
it at all mes without obstruc ons.
(Refer to the water heaters’
Installation Manual and Owner’s
Guide.)
• The system must be installed in a
loca on that provides easy access
for service and maintenance.
• Outdoor Systems:
Ensure that the installa on is in an
4 • On-Demand Rack System
ᴏ
The clearance hole in each
moun ng bracket is 1/2-inch in
diameter. Fasteners must be
appropriate for the weight of the
rack and the material to which
it is being mounted. When
in doubt, consult a licensed
structural engineer.
ᴏ
Use a leveling tool to make sure
that the assembly is level. To
operate properly, the assembly
must be level and the water
heaters must be in an upright
posi on (as shown in
page 6).
Figure 3,
Free Standing Rack
A. Before you begin, read all warnings
and bullet points at the beginning of
this sec on.
B. Place the rack and ensure that it is
level.
NOTICE:
You may need to use straps to
ensure that the li ing force is
ver cal.
C. Verify that the clearance
requirements are met. (Refer to the
water heater manual and applicable
code.)
D. Anchor the rack to the fl oor at each
leg. It must be secure and must not
allow movement.
Piping Requirements
• Piping for up to six water heaters:
A rack system is designed with piping
to handle up to six water heaters. If
the job requires four to six heaters
in more than one format, then you
can use two racks that provide the
sum total of the required number of
heaters. For example, if you needed
fi ve heaters total, you could install a
rack with three heaters and another
with two heaters. The water lines
and gas line can be joined on site.
• Piping for six or more water heaters: If the job requires mul ple
racks that total more than six water
heaters, refer to the piping diagram
on page 9. Mul ple rack systems
require a reverse return setup to
balance fl ows across the system.
Size the hot and cold headers that
supply the rack systems so that they
can accommodate the water volume
that is required. (These headers
will be larger than the rack system
piping.) The gas supply lines should
be sized to supply the maximum
input of the total number of water
heaters. Follow proper trade
prac ces and refer to ANSI Z223.1/
NFPA 54 (current edi on) for proper
sizing.
Install the Water
2
Supply
Once flow direction has been determined
and the inlet and outlet sides are known,
cap the open end of each manifold. See
Figure 3 on page 6. (Copper end
caps are not furnished.)
Install the water supply in reverse
return format. The flow direction
must preserve the “last in, first out”
principle of a reverse return. See
Figure 5 on page 9.
Flush the water line at each water heater to remove debris, then purge
the air from each line. Failure to do
so may cause damage to the water
heaters.
Install the
3
Pressure Relief
Discharge Lines
• The discharge lines must be
installed according to the water
heaters’ Installation Manual and Owner’s Guide.
•
The discharge piping for each
pressure relief valve must be
directed so that the hot water
cannot splash on anyone or on
nearby equipment.
INSTALLATION
NOTICE: The clearance hole in each
leg is 1/2-inch in diameter. Fasteners
must be appropriate for the material
to which the rack is being mounted.
When in doubt, consult a licensed
structural engineer.
Mul -Unit Controller
If your installation includes more than
four water heaters, you will need to
install a multi-unit controller. See the
configuration section on page 7 for
more information.
• A ach each discharge pipe to the
pressure relief valve and run the end
of the tube to a maximum of 6 in. (152
mm) from the fl oor. This discharge
tube must allow free and complete
drainage without any restric ons.
• For indoor installa on, a drain pan,
or other means of protec on against
water damage, is required to be
installed under the water heaters in
case of leaks.
•
Follow all applicable code
requirements.
On-Demand Rack System • 5
Figure 3: Cap open end of each manifold.
Cap*
Cap
INSTALLATION
Install the
4
Condensate
Drain Lines
Install a condensate drain line at
each water heater to dispose of
condensate. Refer to the water
heaters’ Installation Manual and Owner’s Guide for specific
instructions.
NOTICE:
and regula ons, it is recommended
that condensate be disposed of in a
standard drain.
In the absence of local codes
Install the
5
Venting
WARNING
• Improper ven ng of this appliance
can result in excessive levels of
carbon monoxide which can result
in severe personal injury or death.
• Improper installa on can cause
nausea or asphyxia on, severe
injury or death from carbon
monoxide and fl ue gases
poisoning. Improper installa on
will void the product warranty.
Install venting according to the
Installation Manual and Owner’s
Guide for the water heaters.
Follow all local codes during
installation. In the absence of local
codes, follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54
(current edition) in the USA, or in
Canada, follow CAN/CSA B149.1,
Natural Gas and Propane Installation
Code (current edition). If you
install thimbles, fire stops or other
protective devices and they penetrate
any combustible or noncombustible
construction, be sure to follow all
applicable national and local codes.
Install the Gas
6
Supply
• Confi rm that the water heaters
are rated for the type of gas that is
supplied.
• The means of gas supply must
comply with local codes. In the
absence of local codes, follow
Gas In
the NaƟ onal Fuel Gas Code, ANSI
Z223.1/NFPA 54 (current edi on) in
the USA, or in Canada, follow CSA
B149.1, Natural Gas and Propane InstallaƟ on Code (current edi on).
• Ensure that the gas supply pipe is
sized appropriately. It must be able
to supply the necessary volume of
gas required for the water heaters.
Otherwise, fl ow capabili es and
output temperatures will be limited.
Refer to local codes, ANSI Z223.1/
NFPA 54 in the USA, or CSA B149.1
in Canada.
• A 1-½ inch union and an end cap is
supplied with each rack unit. Install
these items onto the rack’s piping
as required. See Figure 3. Prior
to opera on, check for leaks and
correct any that are found.
• Each water heater has its own
manual gas shutoff valve already
installed. Each gas supply line shall
be checked for leaks using code
approved methods.
• Purge the gas line of any debris
and/or water before connec ng to
the gas inlet.
• Confi rm that the gas inlet pressure
is within limits.
• When the gas connec ons are
completed, perform a gas leak test
by either applying soapy water to all
gas fi ngs and looking for bubbles
or by using a gas leak detec on
device.
ᴏ
Each water heater and its
individual shutoff valve must
be disconnected from the gas
supply piping system during any
pressure tes ng of that system
at test pressures in excess of 1/2
psi (3.5 kPa).
ᴏ
Eachwater heater must be
6 • On-Demand Rack System
isolated from the gas supply
piping system by closing its
manual shutoff valve during any
pressure tes ng of that system
at test pressures equal to or less
than 1/2 psi (3.5 kPa).
Connect the
7
Power Supply
• Confi rm that the installa on
complies with local electrical code
requirements. In the absence of
such requirements, follow the
Na onal Electrical Code ANSI/NFPA
70 (current edi on) in the U.S. or
CSA C22.1 Canadian Electrical Code,
Part 1 (current edi on) in Canada.
• Indoor models include a factory
installed, 6-foot (1.83m) long power
cord.
• Outdoor models must be hard wired.
• The water heaters require 120 VAC,
60 Hz electrical power supply that is
properly grounded.
• The electrical connec on must
Figure 4: Controller Bracket
Installation for Wall
Mounted Systems.
Bracket Hole
T-B o lt
T-Channel Slot
T-B o lt
provide a means of disconnec on (to
terminate power to the water heaters
for servicing and safety purposes).
Also, the water heaters must be
electrically grounded. Do not a ach
the ground wire to either the gas
or water piping. Installa on must
comply with all code requirements.
• Power Requirements
One 15 amp breaker can adequately
protect up to seven water heaters.
Example:
Number of
Heaters
1 to 715A1
8 to 1415A2
15 to 2015A3
Breaker Size
(Amps)
Number of
• Refer to the water heaters’
Installation Manual and Owner’s
Guide for instructions.
Configure the
8
System
If your rack system contains up to
four water heaters, configure it with
the Easy-Link System.
A.) Place T-Bolt through bracket
ŚŽůĞĂƐƐŚŽǁŶĂƚůĞŌƚŚĞŶ
start nut on opposite side.
Repeat for other bracket.
B.) Insert head of T-Bolt into
Bar
Bar
C
/ŶƐĞƌƚƚŚĞŶ
Rotate 90°
to lock.
A
B
DŽƵŶƟŶŐ
Nut
DŽƵŶƟŶŐ
Nut
Refer to the
dͲŚĂŶŶĞůƐůŽƚƚŚĞŶ
rotate it 90°. Tighten nut.
(Torque: 25 Nm +/- 5%)
ͿĞƚĞƌŵŝŶĞůŽĐĂƟŽŶ
ŽĨƐĞĐŽŶĚŵŽƵŶƟŶŐ
bar. It must align
ǁŝƚŚƚŚĞŵŽƵŶƟŶŐ
hole(s) on the
ŵƵůƟͲƵŶŝƚ
ĐŽŶƚƌŽůůĞƌƐŇĂŶŐĞ
D.) Repeat steps A and B
to install the second
ŵŽƵŶƟŶŐďĂƌ
Breakers
water heaters’ Installation Manual and
Owner’s Guide for instructions.
However, if your rack system contains
five or more water heaters, you must
install and configure a multi-unit
controller (part number 100112691).
• A multi-unit controller can connect
up to 20 water heaters, making it
easy to use multiple racks.
• The mul -unit controller is available
as an accessory item. It can be
ordered along with the rack system
or later through your local service
agency/installer.
• If a mul -unit controller is ordered
with a wall mount or free standing
(in-line) system, it can be installed
on either end of the assembly.
However, a controller-moun ng
kit is necessary to complete
the installa on. This kit is sold
separately and must be installed
on site by the installing contractor.
(Kit part number: 100211495.) The
moun ng kit includes two 14-in. long
moun ng bars and two moun ng
brackets.
ᴏ
Wall mounted rack systems only:
Install the bars onto either end
as shown in Figure 4.
ᴏ
Free standing rack systems: The
mul -unit controller may be
mounted on either side of the
rack or on a nearby wall. The
moun ng hardware must be fi eld supplied.
See also Piping Requirements, p. 5.
Final Installation
9
Checklist
WARNING
• Do not install outdoor systems indoors.
INSTALLATION
On-Demand Rack System • 7
• Do not install indoor systems
outdoors.
• Improper installa on can cause
nausea or asphyxia on, severe
injury or death from carbon
monoxide and fl ue gases
poisoning. Improper installa on
will void the product warranty.
□ Power Supply:
ᴏ
Confi rm that the power supply
is 120 VAC (60 Hz) and that the
circuit is properly grounded.
Refer to the Power Requirements
INSTALLATION
INSTALLATION
table on page 7.
ᴏ
Does the electrical connec on
provide a means of
disconnec on (to terminate
power to the water heaters for
servicing and safety purposes)?
ᴏ
Make sure that the installa on
complies with local electrical
code requirements. In the
absence of such requirements,
follow the Na onal Electrical
Code ANSI/NFPA 70 (current
edi on) in the U.S. or CSA C22.1
Canadian Electrical Code, Part 1
(current edi on) in Canada.
□ Gas Supply:
ᴏ
Confi rm that the water heaters
are rated for the type of gas that
is supplied.
ᴏ
Ensure that the gas supply line
is equipped with a manual gas
shut-off valve.
ᴏ
Ensure that air and debris are
purged from the gas line.
ᴏ
Check the gas lines for leaks.
Correct any that are found.
ᴏ
Verify that the gas inlet pressure
is within limits.
ᴏ
Make sure that the installa on
complies with all local codes.
In the absence of local codes,
follow the NaƟ onal Fuel Gas Code, ANSI Z223.1/NFPA 54
(current edi on) in the USA, or in
Canada, follow CAN/CSA B149.1,
Natural Gas and Propane
InstallaƟ on Code (current
edi on).
□ Water Supply:
ᴏ
Before opera on, flush the
water line at each water heater
to remove debris, then purge
the air from each line.
ᴏ
Ensure that water hardness
levels do not exceed 7 grains
per gallon (120 ppm) for single
family domes c applica ons or
more than 4 grains per gallon
(70 ppm) for all other types
of applica ons. Avoid hard
water scaling by proper water
treatment, if necessary.
ᴏ
Ensure that no pool water, spa
water, or chemically treated
water is introduced into the
water supply. Only potable
water can be used with these
water heaters. Refer to the
water heaters’ manuals for
more informa on.
ᴏ
Ensure that water pH levels are
between 6.5 and 8.5.
ᴏ
Is the water supply taken from a
well? If so, the water should be
treated.
ᴏ
Damage caused by water quality
is not covered by the warranty.
□ Ven ng, Air Supply, and Clearances:
ᴏ
Ensure that the water heaters
are not subject to corrosive
agents in the air. Also, ensure
that the area around the water
heaters is dust- and debris-free.
ᴏ
Ensure that ven ng is installed
according to the water
heaters’ installa on manuals
and the vent manufacturer’s
instruc ons.
ᴏ
Are water heater clearances
observed? (Refer to the water
heaters’ Installation Manual
and Owner’s Guide.)
ᴏ
Are vent termina on and air
intake clearances observed?
(Refer to the water heaters’
Installation Manual and
Owner’s Guide.)
ᴏ
Verify that adequate
combustion air will be available
to the water heaters at all
times. Refer to the water
heaters’ Installation Manual and Owner’s Guide. Installation
must also comply with local
codes. In the absence of
local codes, comply with the
NaƟ onal Fuel Gas Code, ANSI
Z223.1/NFPA 54 (current
edi on) in the USA, or in
Canada, CAN/CSA B149.1,
Natural Gas and Propane
InstallaƟ on Code (current
edi on).
□ Control System:
ᴏ
If your installa on includes up
to four water heaters, make
sure that the Easy-Link System
is confi gured properly. Refer to
the water heaters’ Installation Manual and Owner’s Guide for
instructions.
ᴏ
If your installa on includes fi ve or more water heaters,
make sure that the mul -unit
controller is installed and
confi gured properly. (Refer
to the Multi-Unit Controller Installation Manual.)
□ When installa on is complete,
verify proper opera on. If you have
ques ons or need assistance, please
call toll-free: 877-737-2840.
8 • On-Demand Rack System
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