AOPEN LCD Monitor
User's Guide
Copyright © 2018. AOPEN SmartView Incorporated.
All Rights Reserved.
AOPEN LCD Monitor User’s Guide
Original Issue: 10/2018
Changes may be made periodically to the information in this publication without obligation to notify
any person of such revisions or changes. Such changes will be incorporated in new editions of this
manual or supplementary documents and publications. This company makes no representations or
warranties, either expressed or implied, with respect to the contents hereof and specically disclaims
the implied warranties of merchantability or tness for a particular purpose.
Record the model number, serial number, purchase date and place of purchase information in the
space provided below. The serial number and model number are recorded on the label axed to your
computer. All correspondence concerning your unit should include the serial number, model number
and purchase information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form
or by any means, electronically, mechanically, by photocopy, recording or otherwise, without the prior
written permission of AOPEN Incorporated.
AOPEN LCD Monitor User's Guide
Model number: __________________________________
Serial number: ___________________________________
Date of purchase: _________________________________
Place of purchase: ________________________________
AOPEN and the AOPEN logo are registered trademarks of AOPEN Incorporated. Other companies'
product names or trademarks are used herein for identication purposes only and belong to their
respective companies.
Information for your safety and comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference.
Follow all warnings and instructions marked on the product.
AOPEN monitor is purposed for video and visual display of information obtained from electronic
devices.
Special notes on LCD monitors
The following are normal with the LCD monitor and do not indicate a problem.
• Due to the nature of the uorescent light, the screen may icker during initial use. Turn o the
power switch and then turn it on again to make sure the icker disappears.
• You may nd slightly uneven brightness on the screen depending on the desktop pattern you use.
• The LCD screen has 99.99% or more eective pixels. It may include blemishes of 0.01% or less such
as a missing pixel or pixel lit all the time.
• Due to the nature of the LCD screen, an afterimage of the previous screen may remain after
switching the image, when the same image is displayed for hours. In this case, the screen is
recovered slowly by changing the image or turning o the power switch for a few hours.
Cleaning your monitor
Please carefully follow these guidelines when cleaning the monitor:
• Always unplug the monitor before cleaning.
• Use a soft cloth to wipe the screen and cabinet front and sides.
iii
Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located as close
to the equipment operator as possible. When you need to disconnect power from the equipment, be
sure to unplug the power cord from the electrical outlet.
Safe listening
To protect your hearing, follow these instructions.
• Gradually increase the volume until you can hear it clearly and comfortably and without
distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls, it could be
seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of the product and
to protect it from overheating. These openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This
product should never be placed near or over a radiator or heat register, or in a built-in installation
unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short-out parts that could result in a re or electric shock. Never spill
liquid of any kind onto or into the product.
• To avoid dmage of internal components and to prevent battery leakage, do not place the product
on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment which will probably cause
unexpected short current or damage internal devices.
Using electrical power
• This product should be operated from the type of power indicated on the marking label. If you are
not sure of the type of power available, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not locate this product where people will
walk on the cord.
• If an extension cord is used with this product, make sure that the total ampere rating of the
equipment plugged into the extension cord does not exceed the extension cord ampere rating.
Also, make sure that the total rating of all products plugged into the wall outlet does not exceed
the fuse rating.
• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall
system load must not exceed 80% of the branch circuit rating. If power strips are used, the load
should not exceed 80% of the power strip’s input rating.
iv
• This product’s power cord is equipped with a three-wire grounded plug. The plug only ts in
a grounded power outlet. Make sure the power outlet is properly grounded before inserting
the power cord plug. Do not insert the plug into a non-grounded power outlet. Contact your
electrician for details.
Warning! The grounding pin is a safety feature. Using a power outlet that is not properly
grounded may result in electric shock and/or injury.
Note: The grounding pin also provides good protection from unexpected noise produced by
other nearby electrical devices that may interfere with the performance of this product.
• Use the product only with the supplied power supply cord set. If you need to replace the power
cord set, make sure that the new power cord meets the following requirements: detachable type,
UL listed/CSA certied, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent,
4.6 meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltage points or other risks. Refer all servicing to qualied service personnel. Unplug this
product from the wall outlet and refer servicing to qualied service personnel when:
• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need for service
• the product does not operate normally after following the operating instructions
Note: Adjust only those controls that are covered by the operating instructions, since
improper adjustment of other controls may result in damage and will often require extensive
work by a qualied technician to restore the product to normal condition.
Potentially explosive environments
Switch o your device in any area with a potentially explosive atmosphere and obey all signs and
instructions. Potentially explosive atmospheres include areas where you would normally be advised
to turn o your vehicle engine. Sparks in such areas could cause an explosion or re resulting in
bodily injury or even death. Switch o the device near gas pumps at service stations. Observe
restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical
plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere
are often, but not always, marked. They include below deck on boats, chemical transfer or storage
facilities, vehicles using liqueed petroleum gas (such as propane or butane), and areas where the air
contains chemicals or particles such as grain, dust or metal powders.
v
Additional safety information
Your device and its enhancements may contain small parts. Keep them out of the reach of small
children.
IT Equipment Recycling Information
AOPEN is strongly committed to environmental protection and views recycling, in the form of
salvaging and disposal of used equipment, as one of the company’s top priorities in minimizing the
burden placed on the environment.
We at AOPEN are very conscious of the environmental eects of our business and strive to identify
and provide the best working procedures to reduce the environmental impact of our products.
Disposal instructions
This symbol on the product or on its packaging indicates that this
product must not be disposed of with your other household waste.
Instead, it is your responsibility to dispose of your waste equipment
by handing it over to a designated collection point for the recycling of
waste electrical and electronic equipment. The separate collection and
recycling of your waste equipment at the time of disposal will help to
conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment. For more information
about where you can drop o your waste equipment for recycling, please
contact your local city oce, your household waste disposal service or
the shop where you purchased the product.
vi
LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels
may occasionally misre or appear as black or red dots. This has no eect on the recorded image and
does not constitute a malfunction.
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk
of physical injury after long hours of working in front of a computer. Long work periods, bad posture,
poor work habits, stress, inadequate working conditions, personal health and other factors greatly
increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or
other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms,
shoulders, neck or back:
• numbness, or a burning or tingling sensation
• aching, soreness or tenderness
• pain, swelling or throbbing
• stiness or tightness
• coldness or weakness
If you have these symptoms, or any other recurring or persistent discomfort and/or pain related
to computer use, consult a physician immediately and inform your company's health and safety
department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising
your sitting height to achieve maximum comfort. Observe the following tips:
• refrain from staying too long in one xed posture
• avoid slouching forward and/or leaning backward
• stand up and walk around regularly to remove the strain on your leg muscles
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Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting,
poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The
following sections provide suggestions on how to reduce eyestrain.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point downward
when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability
and graphics clarity.
• Eliminate glare and reections by:
• placing your display in such a way that the side faces the window or any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display's viewing angle
• using a glare-reduction lter
• using a display visor, such as a piece of cardboard extended from the display's top front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended periods of time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:
• Take short breaks regularly and often.
• Perform some stretching exercises.
• Breathe fresh air as often as possible.
• Exercise regularly and maintain a healthy body.
viii
CE
We,
AOPEN Smartview Incorporated
7F.-5, NO. 369, FUXING N. RD., SONGSHAN DIST., TAIPEI CITY 10541, Taiwan
And,
Acer Italy s.r.l.
Via Lepetit, 40, 20020 Lainate (MI) Italy
Tel: +39-02-939-921 ,Fax: +39-02 9399-2913
www.acer.it
Product: LCD Monitor
Trade Name: AOPEN
Model Number: 19CX1Q
SKU Number: 19CX1Q xxxxxx
We, AOPEN Smartview Incorporated, hereby declare under our sole responsibility that the product
described above is in conformity with the relevant Union harmonization legislations as below Directive and
following harmoniz
EMC Directive: 2014/30/EU
EN55032:2012/AC:2013 Class B
EN61000-3-2:2014 Class D
LVD Directive: 2014/35/EU
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013
RoHS Directive: 2011/65/EU
EN 50581:2012
ErP Directive: 2009/125/EC
Regulation (EC) No. 1275/ 2008; EN 50564:2011
Year to begin affixing CE marking: 2018.
_______________________________
RU / Sr. Manager Date
AOPEN Smartview Incorporated (Taipei, Taiwan)
ed standards and/or other relevant standards have been applied:
Declaration of Conformity
(“x” = 0~9, a ~ z, A ~ Z, or blank)
EN 55024:2010
EN61000-3-3:2013
Dec. 5, 2018
ix
FCC
Federal Communications Commission
Declaration of Conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
The following local Manufacturer/Importer is responsible for this declaration:
Product: LCD Monitor
Brand: AOPEN
Model Number: 19CX1Q
SKU Number: 19CX1Q xxxxxx ;
(“x” = 0~9, a ~ z, A ~ Z or Blank)
Name of Responsible Party: Acer America Corporation
Address of Responsible Party: 333 West San Carlos St.
Suite 1500
San Jose, CA 95110
U. S. A.
Contact Person: Acer Representative
Phone No.: 254-298-4000
Fax No.: 254-298-4147
x
Information for your safety and comfort iii
Safety instructions iii
Special notes on LCD monitors iii
Cleaning your monitor iii
Accessibility iv
Safe listening iv
Warnings iv
Using electrical power iv
Product servicing v
Potentially explosive environments v
Additional safety information vi
IT Equipment Recycling Information vi
Disposal instructions vi
LCD pixel statement vii
Tips and information for comfortable use vii
Finding your comfort zone vii
Taking care of your vision viii
Developing good work habits viii
CE ix
FCC x
Unpacking 1
Attaching/removing the base 2
Screen position adjustment 3
Connecting the power cord 4
Power saving 4
Display Data Channel (DDC) 4
Connector pin assignment 5
Standard timing table 6
Installation 7
User controls 8
How to adjust a setting 9
Mode Management Menu 9
Adjusting the OSD settings 10
Adjusting the picture quality 10
Adjusting the Color setting 11
Adjusting the Performance setting 12
Adjusting the OSD setting 12
Product the System setting 13
Product the Information setting 14
Troubleshooting 15
VGA mode 15
Unpacking
Please check that the following items are present when you unpack the box, and save the packing
materials in case you need to ship or transport the monitor in the future.
LCD monitor Quick start guide
CX1 Series
19CX1Q
User Manual
AC power cord VGA cable
1
Attaching/removing the base
Installation: By aligning the front-end of the bracket with the corresponding slot on the back of the
display, push the bracket into the slot until you hear a click sound. Then, install the base onto the
bracket. You should hear a click sound when the base is correctly and rmly xed to the bracket.
1
2
Remove: Press down the two latches in the base to release it form the bracket, and then just wpull
out the base.
2
Screen position adjustment
To optimize the viewing position, you can adjust the monitor tilt by using both of your hands to hold
the edges of the monitor and push carefully as shown below.
The monitor can be adjusted to 18 degrees up or 3 degrees down.
3°
18°
3
Connecting the power cord
• Check rst to make sure that the power cord you use is the correct type required for your area.
• The monitor has a universal power supply that allows operation in either 100/120 V AC or
220/240 V AC voltage area. No user-adjustment is required.
• Plug one end of the power cord to the AC inlet, and plug the other end into an AC outlet.
• For units using 120 V AC:Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.
• For units using 220/240 V AC:Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V.
The cord set should have the appropriate safety approvals for the country in which the equipment
will be installed.
Power saving
The monitor will be switched to "power saving" mode by the control signal from the display
controller, as indicated by the orange-colored power LED.
Model LED light
On Blue
Power saving Orange
The power saving mode will be kept until a control signal has been detected or the keyboard or
mouse is activated. The recovery time from "power saving" mode back to "on" is around 3 seconds.
Display Data Channel (DDC)
To make installation easier, so long as your system supports the DDC protocol, the monitor is able
to plug-and-play. The DDC is a communication protocol through which the monitor automatically
informs the host system about its capabilities; for example, supported resolutions and corresponding
timing. The monitor supports the DDC2B standard.
4
Connector pin assignment
15-pin color display signal cable
PIN No. Description PIN No. Description
1 Red 9 +5V for DDC
2 Green 10 GND
3 Blue 11 NC
4 NC 12 SDA
5 GND 13 H-sync
6 Red GND 14 V-sync
7 Green GND 15 SCL
8 Blue GND
5
Standard timing table
Mode Resolution
1 VGA 640x480 60 Hz
2 VGA 640x480 72 Hz
3 MAC 640x480 66.66 Hz
4 VESA 720x400 70 Hz
5 SVGA 800x600 56 Hz
6 SVGA 800x600 60 Hz
7 SVGA 800x600 72 Hz
8 XGA 1024x768 60 Hz
9 XGA 1024x768 70 Hz
10 VESA 1152x864 75 Hz
11 VESA 1280x960 60 Hz
12 SXGA 1280x1024 60 Hz
13 VESA 1280x720 60 Hz
14 WXGA 1360x768 60 Hz
6
Installation
To install the monitor on your host system, please follow the steps below:
Steps
1. Connect the video cable
a. Make sure both the monitor and computer are switched o.
b. Connect the VGA video cable to the computer.
2. Connect the power cord
Connect the power cord to the monitor, then to a properly grounded AC outlet.
3. Turn on the monitor and computer
Turn on the monitor rst, then the computer. This sequence is very important.
4. If the monitor does not function properly, please refer to the troubleshooting section to diagnose
the problem.
7
USER CONTROLS
ABCDPower
Power Switch/Power LED:
To turn the monitor ON or OFF.
Lights up to indicate the power is turned ON.
Using the Shortcut Menu
Press the function button to open the shortcut menu. The shortcut menu lets you quickly
select the most commonly accessed settings.
Empowering Key/Exit
a. Press this button to select scenario mode.
b. When the OSD menu is active, this button will act as the exit key (exit OSD menu).
OSD functions/Down/Right
a. Press to view the OSD.
b. When in OSD menu, press this button to select the desired item.
Contast/Up/Left
a. Use the contast hotkey to adjust contast.
b. When in OSD menu, press this button to select the desired item.
Brightness Key
Press this button to adjust Brightness.
8
How to adjust a setting
Mode Management Menu
Operation instructions
AOPEN Mode Management Menu
Step 1:
Press “ “ Key to open the Mode Management Menu and access the scenario
modes
Step 2:
Press ““ or “” to select the mode
Step 3:
Press “ “ Key to conrm the mode and exit the Mode Management menu.
Features and Benets
Main Menu
icon
Sub Menu
icon
N/A sRGB Mode
N/A Reading Mode
N/A Darkroom Mode
N/A User Mode
N/A Standard Mode
N/A ECO Mode
N/A Graphics Mode
N/A Movie Mode
Sub Menu item Description
sRGB mode provides better color matching
with peripheral devices such as printers and
digital cameras.
Reading mode decreases the amount of
blue light but still maintains an adequate
brightness.
Darkroom mode reduces the brightness level
for comfortable use in darkened rooms.
In User mode the settings can be ne-tuned
to suit any situation.
The default setting demonstrates the native
display settings.
ECO mode adjusts the settings to reduce
power consumption.
Graphics mode enhances colors and
emphasizes ne details.
Movie mode presents great visuals, even in
unsuitably-lit environments.
9
Adjusting the OSD settings
Note: The following content is for general reference only. Actual product
specications may vary.
The OSD can be used for adjusting the settings of your LCD Monitor. Press the key to
open the OSD. You can use the OSD to adjust the picture quality, OSD setting and general
settings. For advanced settings, please refer to following page:
Adjusting the picture quality
1. Press the key to bring up the OSD.
2. Using the
element you wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Picture menu can be used to adjust the current Brightness, Contrast, Black Boost,
BlueLight, ACM, Super Sharpness, Auto Cong and other image‐related qualities.
5. Brightness: Adjust the brightness from 0 to 100.
/
keys, select Picture from the OSD menu. Then navigate to the picture
Note: Adjusts the balance between light and dark shades.
6. Contrast: Adjust the contrast from 0 to 100.
Note: Sets the degree of dierence between light and dark areas.
7. Black Boost: Adjust the black level from 0 to 10. Enhances shadows by increasing the
brightness without changing lighter shades.
8. Blue Light: Filters out blue light to protect your eyes by adjusting how much blue light
is shown --OFF, 80%, 70%, 60%, or 50%.
10
Note: A higher value allows more blue light to pass through, so in order to achieve
the best protection, please select a lower value, of which 50% is in the best
state and has been tested by TÜV Rheinland and meet the requirements of TÜV
Rheinland's “Low Blue Light Content” standard.
9. ACM: Turn ACM on or o.
Note: Set to "On", will be based on the current screen to dynamic contrast adjustment.
10. Super Sharpness: Turn the Super Sharpness On or O. Super Sharpness technology
can simulate high-resolution images by boosting the pixel density of the original
source to make images sharper and clearer.
Adjusting the Color setting
1. Press the key to bring up the OSD.
2. Using the
you wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Color menu can be used to adjust the current Gamma, Color Temp. Mode, sRGB
Mode,Grayscale Mode and other color‐related qualities.
5. Color temperature: Default is warm. You can choose Cool, Normal, Warm, Bluelight or
User.
6. Modes: To choose scenario mode.
7. sRGB: Default is o. You can turn sRGB on or o to better color match with peripheral
devices, such as printers and digital cameras.
8. Grayscale Mode: To choose Grayscale mode.
9. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.
10. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation.
/
keys, select Color from the OSD menu. Then navigate to the feature
11
Adjusting the Performance setting
1. Press the key to bring up the OSD.
2. Using the
you wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Performance menu can be used to adjust the Refresh Rate Num settings.
/
keys, select Performance from the OSD menu. Then navigate to the feature
Adjusting the OSD setting
1. Press the key to bring up the OSD.
2. Using the
adjust.
3. Use the / keys to adjust the sliding scales.
4. The Setting menu can be used to adjust the screen Menu Language,OSD Timeout and other
important settings.
5. OSD timeout: Adjust the delay before turning o the OSD menu.
/
keys, select OSD from the OSD menu. Then navigate to the feature you wish to
12
6. Transparency: Select the transparency when using gaming mode. The transparency can be 0%
ABCDPower
(OFF), 20%, 40%, 60%, or 80%.
7. OSD Lock: To control OSD Key lock On/O.
Note:
OSD Locked:
• Set the OSD Lock to "On" by the OSD option and press "Enter" to execute the All Key lock
function.
• The "OSD Locked" message will be displayed in the middle of the screen.
• LED lights will be changed from blue light to orange light.
• Press any Key screen to prompt "OSD Locked" message.
OSD Unlocked:
• In normal display condition to press the "OSD Key B" in the middle of more than 3 seconds to
trigger "OSD Unlock".
• The "OSD Unlock" message will be displayed in the middle of the screen.
• LED lights will be restored to blue light.
Product the System setting
13
1. Press the key to bring up the OSD.
2. Using the
/
keys, select System from the OSD. Then navigate to the feature you
wish to adjust.
3. Use the / keys to adjust the sliding scales.
4. The Performance menu can be used to adjust theWide Modev,Hot Key Assignment,
DDC/IC, Quick Star Mode.
5. DDC/CI: Allows the monitor settings to be set through the software on the PC.
Note: DDC/CI, short for Display Data Channel/Command Interface, which allows monitor
controls to be sent via software.
Product the Information setting
1. Press the key to bring up the OSD.
2. Using the
/
keys, select Information from the OSD. The basic information of LCD
monitor will show up for current input.
3. The Information menu can be used to adjust the IReset All Settings and Exit settings.
14
Troubleshooting
Before sending your LCD monitor for servicing, please check the troubleshooting list
below to see if you can self-diagnose the problem
VGA mode
Problem LED status Remedy
No picture visible Blue Using the OSD, adjust brightness and contrast to
maximum or reset to their default settings.
O Check the power switch.
Check if the power cord is properly connected to
the monitor.
Orange Check if the video signal cable is properly
connected at the back of monitor.
Check if the computer system is switched on and
in power saving/standby mode.
Unstable picture Check if the specication of graphics adapter and
monitor is in compliance which may be causing
the input signal frequency mismatch.
Abnormal picture Image is missing,
o-center, too
large or too small
on the screen.
Using the OSD, adjust focus, clock, H-position and
V-position with non-standard signals.
Check the display setting on your system. In
case of a missing image, please select another
resolution or vertical refresh rate.
Wait for a few seconds after adjusting the size of
the image before changing or disconnecting the
signal cable or switching o the monitor.
15
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