First of all, we would like to express our gratitude for purchasing AOpen products.
Once again, this motherboard is designed uniquely to meet all your personal
needs with our gre at industr y-d esigning ability and our ev erlasti ng perse ver ance
to the quality of all our products.
This manual will introduce you how this motherboard is installed. Please keep it
well for your future reference. If you lost your printed manual, you may also go to
our website at
Now, we would like to invite you to personally experience this user-friendly
manual and all of the powerful functions this AOpen product offers.
The logos of Adobe and Acrobat are the registered trademarks of Adobe Systems
Incorporated.
The logos of AMD, Athlon, and Duron are the registered trademarks of Advanced Micro
Devices, Inc.
The logos of Intel, Intel Celeron, Pentium II, III and Pentium 4 are the registered
trademarks of Intel Corporation.
The logos of nVidia are the registered trademarks of nVidia Corporation.
The logos of Microsoft, Windows are the registered trademarks of Microsoft Corporation in
America and other countries.
http://www.aopen.com to download the updated file.
All the titles of the products and the trademarks mentio ned in this manual are for the
purpose of illustrative conveniences and are possessed by their respective firms.
We regret not informing about any changes in usage standards and other related
information. AOpen reserves the right of altering or modifying the content of this manual. In
case of any mistakes or incorrect descriptions, which include those on the products, AOpen
makes no guarantee or commitments.
This document is based on the copyright laws in order to protect our company and reserve
all rights.
Under no circumstances are any types of duplicating and loading this brochure in any
databases and media permitted except the permission signed on formal document by
AOpen Company.
1996-2004 Copyrights, AOpen Ltd. All rights reserved.
3
1.2 Features of This Manual
T o help you g rab the useful information of this motherboard and aware of certain
conditions that you might need to know, you will see the icons below frequently:
Note
Warning / Caution
Warning
Tip
Warning
This contains knowledge you should know in process
of assembling, or some helpful tips.
Please be careful when you see this mark. It
highlights mistakes that occur often during
assembling, or something you need to pay attention
to.
This tip tells you some useful information that will
make your installation smoothly.
1.3 Safety Information
Please wear a wrist strap and attach it to a metal part of the syste m unit
before handling a component. Alternatively, you can also touch an object
that is of ground connection or with metal surface.
Always unplug the power before you make any jumper setting.
Before you install or remove any components on the motherboard, please
make sure to disconnect the power first in case of damaging motherboard
or other components.
4
15 16
18
Chapter 2 Introduction to This Motherboard
Chapter 2 Introduction to This Motherboard
2.1 How does your motherboard look like?
13
14
17
19
20
21
22
2
4
6
23
25
27
24
26
28
8
10
12
1. SYSFAN1 Connector 15. Front Audio Connector
2. Resetable Fuse 16. Onboard AC’97 CODEC
3. COM2 Connector 17. CD_IN Connector
4. 4-pin 12V ATX Power Connector 18. SIS 10/100Mbps LAN Chip
5. AGP 4X Expansion Slot 19. CNR Expansion Slot
6. 478-pin CPU socket supporting Intel P4 CPU 20. 32-bit PCI Expansion Slots X 3
7. SIS 651/962L Chipsets 21. AGP Protection LED
8. CPUFAN Connector 22. USB 2.0 Connector
9. 184-pin DIMMs X 2 23. JP14 CMOS Data Clear Jumper
10. ATX Power Connector 24. STBY LED
11. DieHard BIOS Lite 25. IRDA Connector
12. FDD Connector 26. SYSFAN2 Connector
13. JP28 PS2 KB/Mouse Wakeup Jumper 27. Front Panel
14. S/PDIF Connector28. Connector IDE Connectors x 2
1
3
5
7
9
11
5
2.2 Specification
Here is the main function of your motherboard.
Models s651m
CPU
Chipset Intel 651/962L
Main
Memory
Graphics
IDE
LAN SIS 10/100Mbps LAN
Sound Realtek AC'97 CODEC onboard, support 2.1 Channel
USB Integrated in chipset, USB 2.0 x 6
Slots
Back Panel
I/O
On Board
Connector
BIOS Award PnP 2Mb Flash ROM BIOS
Board Size 244 mm x 220 mm
Intel Pentium 4 CPU
Socket 478
400/533MHz
Dual Channel Mode DDR 266/333MHz
DDR DIMM x 2
DIMM Type : 64/128/256/512MB & 1GB
Max Memory : 2GB
Integrated VGA Engine in chipset
4X AGP slot
Integrated ATA133 Controller
Max Disk: 144,000,000GB [by 48 bits LBA Spec.]
AGP x 1
PCI x 3
PS/2 Keyboard x 1, PS/2 Mouse x 1
USB Port x 4, LAN Port x 1,
VGA Port x 1
COM Port x 1, Printer Port x 1
Speaker_Out x 1, Line_In x 1
MIC_In x 1
Front Panel x 1
Front Audio x 1
CPU FAN x 1,System FAN x 1,Chassis FAN x 1
COM2 x 1
CD_IN x 1
IrDA x 1
S/PDIF x 1
USB Port x 2
6
2.3 Block Diagram
p
VGA Onboard
AGP 4X
AGP 4X Slot
DIMM Sockets x2
SIS
10/100
LAN Chip
LAN connect
Com
onent
400/533MHz
System Bus
AGP bus
DDR333/266 RAM Up
to 2GB
USB Ports x6
Floppy Disk
Drive
Serial Ports x2
Socket 478
Intel
Pentium 4
CPU
SIS
651
chipset
PCI Bus
ATA
66/100/133
32-bit PCI Slot x3
IDE Drives x 4
RealTek
AC97
CODEC
962L
2Mbits Flash
EEPROM
Parallel Port
7
Chapter 3 Hardware Installation
Chapter 3 Hardware
q
Installation
3.1 Quick Installation Procedure
2. Installing CPU
Fan & System Fan
3. Installing
Memory Module
4. Installing HD,
CD-ROM and
SATA Disk, etc
5. Connecting Front
Panel Cable
1. Installing CPU
6. Connecting ATX
Power Cable
12. Installing Drivers &
Utilities
11. Installing
Operating System
(such as, Windows
XP)
8. Installing Other
Devices (USB, Front
Audio, etc)
7. Installing AGP & PCI
Cards
10. Loading
Default BIOS,
Setting CPU
uency
Fre
9. Connecting
Back Panel Ports
(Keyboard,
Mouse, etc)
8
3.2 Installation You Have to Know
Installing CPU
This socket supports FC-PGA2 package CPU, which is the latest CPU package
developed by Intel. Other forms of CPU package are impossible to be fitted in.
1. Pull up the CPU socket lever and up to 90-degree angle.
2. Locate Pin 1 in the socket and look for a golden arrow on the CPU upper
interface. Match Pin 1 and golden arrow. Then insert the CPU into the
socket.
3. Press down the CPU socket lever to finish CPU installation.
CPU socket lever
Socket Pin 1
Golden arrow
9
Installing CPU and System Fans
Plug the CPU fan cable to the 3-pin CPUFAN connector. If you have chassis fan,
you can also plug it in SYSFAN1 or SYSFAN2 connector.
SYSFAN2 Connector
GND
+12V
SENSOR
SYSFAN1 Connector
CPUFAN Connector
Note: Some CPU fans
do not have sensor pin so
that they cannot support fan
monitoring.
GND
+12V
SENSOR
GND
+12V
SENSOR
10
Installing Memory Modules
DIMM slots are designed in black which are very easy to recognize. Insert the
module straight down to the DIMM slot with both hands and press down firmly
until the DIMM module is securely in place.
Tab
Pin 1
Key
Note: The tabs of the
DIMM slot will clip to hold the
DIMM in place when the DIMM
touches the slot’s bottom.
11
Connecting IDE and Floppy Cables
(
(
(
(
Connect the 34-pin floppy cable and 40-pin, 80-wire IDE cable to floppy
connector and IDE connector. Be careful of the pin1 orientation. Wrong
orientation may cause system damage.
FDD Connector
Pin 1
Pin 1
IDE 1 (Primary)
Primary
2nd)
Slave
ATA 66/100/133 IDE Connector
Secondary
Slave
Primary
Master
12
4th)
IDE 2 (Secondary)
Pin 1
1st)
Secondary
Master
3rd)
Connecting Front Panel Cable
Attach the power LED, speaker and reset switch connectors to the corresponding
pins. If you enable “Suspend Mode” item in BIOS Setup, the ACPI & Power LED
will keep flashing while the system is in suspend mode.
Locate the power switch cable from your ATX housing, which is a 2-pin female
connector from the housing front panel. Plug this connector to the soft-power
switch connector marked SPWR.
13
Connecting ATX Power Cables
This motherboard comes with a 20-pin and 4-pin ATX power connector as shown
below. Make sure you plug them in the right direction. We strongly recommend
you to insert the 4-pin connector before connecting the 20-pin connector.
+12V
+12V
Ground
Ground
14
3.3 Other Installation for Your Reference
Setting CPU Voltage and Frequency
Setting CPU Core Voltage
This motherboard supports Voltage ID (VID) function to detect CPU voltage
automatically during power-on.
Setting CPU Frequency
This motherboard is of CPU jumper-less design; you can set CPU frequency by
1MHz stepping CPU Overclocking in the BIOS.
clock x CPU Ratio
. However, all CPU now sold in market belong to "Fixed
Multiplier". That means users can not adjust the CPU Ratio but change CPU FSB
clock to achieve overclocking only.
BIOS Setup > Frequency / Voltage Control > CPU Speed Setup
(Users will do the overclocking at their own risks!!)
Note: With CPU speed changing r apidly , there might be faster CPU on the
market by the time you received this installation guide. This table is
kindly for your references only.
CPU Core
Freq.
FSB
Clock
System
Bus
CPU Core Frequency = CPU FSB
Ratio
Warning:
SIS 651 chipset
support maximum
533MHz (133MHz*4)
system bus and
66MHz AGP clock;
higher clock setting
may cause serious
system damage.
CPU Ratio 8x, 10x… 20x, 21x, 22x, 23x, 24x
CPU FSB (Adjustment
manually)
FSB = 100MHz-248MHz by 1MHz Stepping CPU Overclocking
15
Connecting AGP 4X Expansion Slot
s651m provide an AGP 4X slot. The AGP 4X is a bus interface targeted for
high-performance 3D graphic, and the data transfer rate could achieve 66MHz x
4bytes x 4 = 1056MB/s.
16
Connecting CNR (Communication and Network Riser)
Expansion Slot
CNR is a riser card specification to replace the AMR (Audio/Modem Riser) that
supports V.90 analog modem, multi-channel audio, and phone-line based
networking. Owing to CPU computing power getting stronger, the digital
processing job can be implemented in main chipset and share CPU power. The
analogy conversion (
design, which is put on CNR card. This motherboard implements sound CODEC on
board, but reserves CNR slot for the option of modem function. Note that you can
still use PCI modem card. Please note that if you want to use CNR audio card on
CNR slot, you must disable the sound output of CODEC from BIOS to prevent the
CODEC from making out noises at the same time.
CODEC) circuit requires a different and separate circuit
17
Connecting IrDA
The IrDA connector can be configured to support wireless infrared module, with
this module and application software such as Laplink or Windows Direct Cable
Connection, user can transfer files to or from laptops, notebooks, PDA devices
and printers. This connector supports both HPSIR (115.2Kbps, 2 meters) and
ASK-IR (56Kbps).
Install an infrared module onto the IrDA connector and enable the infrared
function from BIOS Setup, UART Mode, you can use this function. Please make
sure you connect correct orientation when plugging IrDA module.
Pin 1
18
10/100Mbps LAN Supported
On the strength of 10/100Mbps LAN controller on board, this motherboard
provides 10/100Mbps Ethernet for office and home use. The Ethernet RJ45
connector is located on the top of USB connectors. The right hand side LED
indicates link mode; it lights in yellow when linking to n etwork. The left hand side
LED indicates the transfer mode and will light in green when data is transferring
at 100Mbps (never lights while at 10Mbps). To enable or disable this function, you
may simply adjust it through BIOS. To enable LAN wakeup function, you have to
set the “Wake on PCI Card” enable in the BIOS “Power Management Setup”
section.
Speed LED (Left)
Green 100Mbps
ACT LED (Right)
Yellow
19
Connecting COM2
This motherboard provides two serial ports. One of them is on back panel
connector, and the other is on the upper left of board between PCI slots. With
proper cable, you can connect it to the back panel of chassis.
Pin 1
GND
RI#
RTS#
1
SIN
DTR#
DSR#
CTS#
DCD#
SOUT
20
Connecting USB2.0
This motherboard provides six USB 2.0 ports to connect USB devices such as
mouse, keyboard, modem, printer, etc. There are four ports on the back panel.
You can use proper cables to connect Front USB connector to USB modules or
chassis front panel.
Pin 1
21
Connecting Front Audio
If the housing is designed with an audio port on the front panel, you’ll be able to
connect onboard audio to front panel through this connector. By the way, please
remove the jumper cap from the Front Audio Connector before you connect the
cable. Do not remove this yellow jumper cap if your housing doesn’t have an
audio port on the front panel.
Pin1
22
Connecting CD_IN
This connector is designed to connect CD Audio cable from CDROM or DVD drive
to onboard sound.
23
Connecting S/PDIF (Sony/Philips Digital Interface)
S/PDIF (Sony/Philips Digital Interface) is a newest audio transfer file format,
which provides impressive audio quality through optical fiber and allows you to
enjoy digital audio instead of analog audio. Through a specific audio cable, you
can connect the S/PDIF connector to other end of the S/PDIF audio module, which
bears S/PDIF digital output. Normally there are two S/PDIF outputs as shown,
one for RCA connector, the most common one used for consumer audio products,
and the other for optical connector with better audio quality. Same as outputs,
you can also connect RCA or optical audio products to input connectors on the
module and have the voice or music come out from your computer . However, you
must have a S/PDIF supported speaker/amplifier/decoder with S/PDIF digital
input/output to connect to the S/PDIF digital input/output to make the most out
of this function.
1
Pin 1
+5V
NC
SPDIFOUT
GND
SPDIFIN
(RCA)
S/PDIF OUT
S/PDIF IN
S/PDIF OUT
S/PDIF IN
(Optical)
S/PDIF Module
(User Upgrade Optional)
S/PDIF
Cable
24
Colored Coded Back Panel
The onboard I/O devices have PS/2 Keyboard, PS/2 Mouse, RJ-45 LAN Connector ,
COM1, VGA port, Printer, USB, AC’97 sound and game ports. The view angle of
drawing shown here is from the back panel of the housing.
PS/2 Mouse
Connector
PS/2 Keyboard
Connector
USB 2.0
Ports
SPP/EPP/ECP
Parallel Port
COM 1 Port
VGA Port
RJ45
LAN Jack
USB 2.0
Ports
Line-In
Speaker Out
MIC-In
PS/2 Keyboard: For standard keyboard, which use a PS/2 plug.
PS/2 Mouse: For PC-Mouse, which use a PS/2 plug.
USB Port: Available for connecting USB devices.
Parallel Port: To connect with SPP/ECP/EPP printer.
COM1 Port: To connect with pointing devices, modem or others serial
devices.
RJ-45 LAN Port: To connect Ethernet for home or office use.
VGA Connector: To connect with PC monitor.
Speaker Out: To External Speaker, Earphone or Amplifier.
Line-In: Comes from the signal sources, such as CD/Tape player.
MIC-In: For Microphone
25
LED Indication
LED indication are AO pen’s c onsiderat e designs that aim at providing you friendly
system information.
STBY LED will light up when power is provided to the motherboard, giving you a
convenient indication check the system power status in circumstances such as
power on/off, stand-by mode and RAM power status during Suspend to RAM
mode.
AGP LED aims to protect your motherboard from being damaged by over voltage
of AGP card. When AGP Protection T echnolog y is imp lemente d, this mo therboa rd
will automatically detect the voltage of AGP card and prevent your chipsets from
being burnt out.
AGP LED
STBY LED
26
3.4 Jumper Settings
JP28 Keyboard / Mouse
Wakeup Jumper
This motherboard provides PS2 keyboard / mouse
wake-up function.
JP14 Clear CMOS Data
1
Normal
(default)
JP28 PS2 KB/Mouse
Wakeup Jumper
1
Disable
(Default)
1
JP14 Clear CMOS Jumper
Clear CMOS
You can clear CMOS to restore system default setting. To
clear the CMOS, follow the procedure below.
1. Turn off the system and unplug the AC power.
2. Remove ATX power cable from connector PWR2.
3. Locate JP14 and short pins 2-3 for a few seconds.
4. Return JP14 to its normal setting by s horting pin 1 & pin 2.
5. Connect ATX power cable back to connector PWR2.
1
Enable
27
Chapter4Special Features and Utilities
Chapter 4 Special Features and Utilities
Other Useful Features
With excellent design ability of R&D team, AOpen boasts for its various powerful
and handy features that come with our product like follows. You are welcomed
to visit our technical website to learn more about those features.
http://english.aopen.com.tw/tech/techinside
28
Chapter 5 Setting BIOS
Chapter 5 Setting BIOS
Introduction
System parameters can be modified by going into BIOS Setup menu; this menu
allows you to configure the system parameters and save the configuration into
the 128 bytes CMOS area (normally in the RTC chip or in the main chipset).
The Phoenix-Award BIOS™ that installed in the Flash ROM of the motherboard is
a custom version of an industry standard BIOS. The BIOS provides critical
low-level support for standard devices such as hard disk drives, serial and parallel
ports.
AOpen’s R&D engineering team had optimized most BIOS settings of this
motherboard. However, some default settings of BIOS cannot fi ne-tune those
sections that controlled by chipset. Therefore, this chapter is intended to guide
you and help you to configure some other settings.
T o enter BIOS setup menu, press <Del> when POST (P ower-On Self Test) screen
is shown on your monitor.
Note: Because BIOS code is the most often
changed part on motherboard, the BIOS
information contained in this manual may be
different from the BIOS version that comes with
your motherboard.
29
How To Use Phoenix-Award™ BIOS Setup Program
Generally, you can use arrow keys to highlight items that you want to choose,
press <Enter> key to select, and use <Page Up> and <Page Down> keys to
change setting values. You can press <Esc> key to quit Phoenix-Award™ BIOS
setup program. The following table provides details about how to use keyboard in
the Phoenix-Award BIOS setup program. Alternatively, it's strongly
recommended to install AOpen’s newest WinBIOS Utility to get more detailed
description, further powerful functions and advanced setting of BIOS.
Key Description
Page Up or + Change setting to next value or increase the value.
Page Down or - Change setting to previous value or decrease value.
Enter Select the item.
Esc In main menu: Quit without saving any changes.
In sub menu: Exit current menu to main menu.
Up Arrow Highlight previous item.
Down Arrow Highlight next item.
Left Arrow Move the light bar to left side of menu.
Right Arrow Move the light bar to right side of menu.
F6 Load Setup Default setting value from CMOS.
F7 Load turbo setting value from CMOS.
F10 Save changed settings and exit setup program.
How To Enter BIOS Setup
After finishing the jumper settings and connecting cables, you can power on and
enter the BIOS Setup. Press <Del> during POST (Power-On Self T est) and choose
"Load Setup Defaults" for recommended optimal performance.
Del
Warning: Please avoid of using “Load
Turbo Defaults”, unless you are certain your
system components (CPU, SDRAM, HDD, etc.)
are good enough for turbo setting.
30
BIOS Upgrade under Windows environment
y p
With outstanding R&D ability of AOpen, we now bring you a whole new BIOS Flash
wizard ---- EzWinFlash. With an eye to convenience for users, EzWinFlash
combines the BIOS binary code and flash module together, so the only thing you
have to do is just c lic kin g o n th e u tilit y y ou do wnloa d ed fro m web and le t it help
you complete the flash process automatically. EzWinFlash detects your
motherboard and checks the BIOS version cleverly to prevent your system from
any possible failure. Moreover, EzWinFlash has been taken into consideration to
go with any windows platform you might be using, no matter if you’re using
Windows 95/98, 98SE/ME, NT4.0/2000, or Windows XP.
In the meanwhile, in order to provide a much more user-friendly operating
environment, AOpen EzWinFlash is natively designed to have multi-language
function to provide easier way for user in changing BIOS setting.
Caution: You are taking a risk of BIOS flash
failure when you update your system. If your
motherboard is working stable, and there are no
major bugs to be fixed by a latter BIOS revision, we
recommend that you DO NOT upgrade your BIOS.
If you intent on upgrade PLEASE MAKE SURE you
get the right BIOS revision for your motherboard
model so as to avoid an
ossible failure.
Note: The model name on this BIOS picture is for reference only. It may
not be the same model with your motherboard.
31
You may accomplish BIOS upgrade procedure with EzWinFlash according to
following steps, and it’s STRONGLY RECOMMENDED to close all applications
before you start the upgrades.
Download the latest ve rsion of BIOS package
(Ex:
http://english.aopen.com.tw/)
zip file from AOpen official web site.
Unzip the downloaded BIOS package (ex: WS651M102.ZIP) with WinZip
(
http://www.winzip.com) in Windows environment.
Save the unzipped files into a folder, for example, WS651M102.EXE &
WS651M102.BIN.
Double click WS651M102.EXE; EzWinFlash will detect the model name and BIOS
version of your motherboard. If you collect wrong BIOS, you will not be allowed to
proceed with the flash steps.
You may select a preferred language in main menu, then click [Start Flash] to
begin the BIOS upgrade procedure.
EzWinFlash will complete all the process automatically, and a dialogue box will
pop up to ask you to restart Windows. Click [YES] to reboot Windows.
Press <Del> at POST to enter BIOS setup screen; choose "Load Setup Defaults",
then “Save & Exit Setup”. Done!
It is strongly recommended NOT to turn off the power or run any applications
during FLASH PROCESS.
Warning: The new BIOS upgrade will
permanently replace your original BIOS setting
when flashing. You may need to reconfigure the
BIOS setting before your system goes back to
work as normal.
32
Vivid BIOS technology
Have you been fed up with the conservative and immutable POST screen? Let’s
rule out the tradition idea that POST screen are stiff and frigid, and let AOpen
show you the newly developed VividBIOS to experience the lively vivid colorful
POST screen!
Unlike earlier graphic POST screen which could occupy the whole screen and
mask text information during POST, AOpen VividBIOS deals with graphics and
texts separately , and makes them running simultaneously during POST. With this
innovative design, VividBIOS now brings you a beautiful and sleek 256 colors
screen without missing any important information shown on POST screen.
In addition, the limited space of BIOS ROM is another big issue. When all of the
traditional BIOS can only show space-consuming and uncompressed Bitmap,
AOpen has considerately tuned the BIOS to next generation, to recognize the
smaller-sized GIF format and even dynamic-showing GIF animation.
Vivid BIOS shares the same fundamental technology with Open JukeBox CD
Player , you may use the same EzSkin utility to change your VividBIOS screen or to
download your fav orite Open JukeBo x skin. If you se e this little logo s hown beside
your model name on the motherboard download page,
http://english.aopen.com.tw/tech/ezskin/vivid.htm, it is assured
that your motherboard supports this innovative feature!
33
Chapter6Installing Drivers
Chapter 6 Installing Drivers
You may think that installing drivers and utili ties would be a repeated task of
going through those installation wizards and steps-by-steps. Now, you will be
surprised with how “Ez” EzInstall could do. Without wizards or steps, all you have
to do is to do one click and then it’s done. Click and done. Yes. EzInstall makes
installation easy and even foolproof!
After putting in the CD, you will be prompted with AOpen welcome page and our
branches information.
First, click on the install driver ICON at left side for necessary drivers.
Second, click on the install utility ICON at left side for preferred utilities.
Practically , it’ s done. But you may a lso browse CD contents, R eadme to get more
information or just exit the CD installation.
Install
driver
Install
utility
Browse CD
Contents
Readme
Click to install
online manual
AOpen
branches
information
Exit CD
34
6.1 Installing Drivers
As you may see from the Installing driver page, EzInstall had picked up necessary
for your motherboard. All you have to do is just click on the “GO”, a n d n o m or e
steps afterward, of all listed drivers, grey checks indicate necessary drivers; you
cannot click them off. Red checks can be disabled if you don’t want to install them
now.
Press the icon will prompt the
“Install Driver” page. You
may also press “Back” to
return to the Main page.
Once clicking “GO”, EzInstall will run the installing procedure
automatically, and prompt a reboot dialog (Some drivers or
utilities may skip the reboot part).
35
6.2 Installing Utilities
Installing Utilities is virtually the same as installing drivers. AOpen provides you
many friendly and powerful utilities to manage your system. Y ou may find lots of
fabulous utilities l iste d th ere, a nd a ll you ha ve to d o is to click o n th e “ GO”, then
it will install the utilities to your system right away without complicated steps.
Press the icon will
prompt the “Install Utilities” page for your
selection. You may also
press “Back”to get back
to the Main page.
36
Chapter7Troubleshooting
g
Chapter 7 Troubleshootin
37
Chapter 8 Technical Support
L
Chapter 8 Technical Support
Dear Customer,
Thanks for choosing AOpen products. We invite you to register at
http://www.aopen.com to become a Gold Member of Club AOpen so as to
ensure quality service in the future. In order to maintain the best service to every
customer of us, we recommend you to follow the procedures below and seek help
from our branches according to the region you buy the product. With your help,
we can then continue to provide efficient and the best quality service to every
customer.
Thanks very much for your understanding!
AOpen Technical Supporting Team
AOpen Japan Inc.
Tel: 81-048-290-1800
Fax: 81-048-290-1820
Pacific Rim
AOpen Inc.
Tel: 886-2-3789-5888
Fax: 886-2-3789-5899
America
AOpen America Inc.
Tel: 1-510-489-8928
Fax: 1-510-489-1998
38
Model Name and BIOS Version
Model name and BIOS version can be found on upper left corner of first boot
screen (POST screen). For example:
Phoenix AwardBIOS v6.00PG, An Energy Star Ally
Copyright (C) 2003, Phoenix Technologies, LTD.
s651m R1.02 Mar. 01. 2003 AOpen Inc.
s651m is model name of motherboard; R1.02 is BIOS version
Register Your Motherboard
Thanks for choosing AOpen product, please register this motherboard at
http://club.aopen.com.tw/productreg/ to become a Gold member of Club AOpen,
and to ensure high service quality and priority from AOpen. You will also have a
chance to play slot machine game to win prize from AOpen. Please prepare the
following information before you start: Model Name, Part Number (P/N), Serial
Number (S/N) and Purchase Date. The Part Number and Serial number are
printed on bar code label. You can find this bar code label on the outside packing
or on component side of PCB. For example:
P/N: 91.88110.201 is part number, S/N: 91949378KN73 is serial number.
Phoenix-Award BIOS ERROR Message
Beep Sound Message
1 short(Beep) System booting is normally.
1 long - 1 short(Beep) DRAM ERROR
1 long - 2 short(Beep) Display card or monitor connected error
1 long - 3 short(Beep) Keyboard Error
Long(Beep) continuous DRAM hasn't inset correctly.
Part No. Serial No.
39
Technical Support Technical Support
40
40
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