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TROUBLESHOOTING
You should reset your ANSR: HALO if one of these things
is happening:
• The vibrator is operating without the red light operating
• The device is not going into or coming out of a charge
mode
• The battery level indicator lights are behaving strangely
TO RESET THE ANSR: HALO:
Press and hold the power button down until the red light
shuts off. This will take approximately 10 seconds. One
white indicator light will come on briey. This will cause
the unit to re-enter IDLE mode. Recharge the device.
NOTE: If the reset function does not x the problem,
these symptoms could indicate another hardware issue.
In this case, please contact Customer Service at (877)
211-2677.
IF ANSR: HALO WILL NOT TURN ON:
The battery may not be charged. Charge the device
for two hours or until all three white indicator lights
are illuminated. The product will not operate while
plugged into an electrical outlet.
IF ANSR: HALO ONLY LASTS A FEW TREATMENTS:
Ensure that you are charging your ANSR: HALO correctly.
If the device is fully charged, but still lasts only a few
treatments, reset the device and recharge.
IF ANSR: HALO TURNS OFF AFTER FIVE MINUTES:
The ve minute treatments are auto-timed and turn off
automatically. Push the power button once to restart
treatment.