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Cleaning
SM-A540-V01
O
s Manual
RoboVac 11c
Table of Contents
02 Important Safety Instructions
04 About Your RoboVac
What's In the Box
RoboVac Anatomy
07 Using Your RoboVac
Important tips before use
Before You Start
Install the Charging Base
Charge Your RoboVac
Start/Stop Cleaning
Select a Cleaning Mode
Schedule Cleaning
Using Your RoboVac with EufyHome App
Using Your RoboVac with Amazon Alexa (Optional)
16 Cleaning and Maintenance
Clean the Dust Collector and Filters
Clean the Rolling Brush
Clean the Sensors and Charging Pins
Clean the Side Brushes
Replace the Side Brushes
20 Troubleshooting
Error codes troubleshooting
Wi-Fi connection troubleshooting
23 Specifications
24 Notice
25 Customer Service
01
Important Safety Instructions
To reduce the risk of injury or damage, read these safety
instructions carefully and keep them at hand when setting up,
using and maintaining this device.
WARNING SYMBOLS USED
This is the safety alert symbol. This symbol alerts
you to potential hazards that could result in property
damage and/or serious bodily harm or death.
• This device is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the device
by a person responsible for their safety.
• Children should be supervised to ensure they do not play with
the device.
• Cleaning and maintenance shall not be performed by children
without adult supervision.
• This device can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
device in a safe way and understand the hazards involved.
• The device is only to be used with the power supply unit
provided.
• For the purposes of recharging the battery, only use the
detachable power supply unit provided with this device.
• The battery must be removed from the device before the
device is disposed of. To remove the battery from the device,
unscrew the battery cover using a screwdriver. Remove the
battery by disconnecting the quick connector.
• The used battery should be placed in a sealed plastic bag
and disposed of safely according to local environmental
regulations.
• The external flexible cable or cord of the power supply unit
cannot be replaced; if the cord is damaged, the power supply
unit shall be disposed of.
• This device is for indoor use only.
• This device is not a toy. Do not sit or stand on this device.
Small children and pets should be supervised when this device
is operating.
• Store and operate this device in room temperature
environments only.
• Clean with a cloth dampened with water only.
• Do not use this device to pick up anything that is burning or
smoking.
• Do not use this device to pick up spills of bleach, paint,
chemicals, or anything wet.
• Before using this device, pick up objects like clothing and loose
paper, lift up cords for blinds or curtains, and move power
cords and fragile objects out of the way. If the device passes
over a power cord and drags it, an object could be pulled o a
table or shelf.
• If the room to be cleaned has a balcony, a physical barrier
should be used to prevent access to the balcony and to ensure
safe operation.
• Do not place anything on top of this device.
• Be aware that the device moves around on its own. Take care
when walking in the area where the device is operated to avoid
stepping on it.
• Do not use this device on an unfinished, unsealed, waxed or
rough floor. It may result in damage to the floor and the device.
Use only on hard floor surfaces or low-pile carpet.
• Do not operate the device in areas with exposed electrical
outlets on the floor.
• Do not expose the electronics of this device, its battery, or the
integrated Charging Base. There are no user-serviceable parts
inside.
• This device has been designed to be used on floors without
scratching them. We still recommend that you test the device
on a small area to ensure no scratches are left before cleaning
the whole room.
02 03
Auto cleaning on/o button
Main power switch (On / O)
Dust collector release button
Drop sensors
Charging contact pins
Battery cover
A
oboVac
oboV
R
a a
omy
Wa
x
RoboVac 11c Charging Base Remote Control
Power Adapter Cleaning Tool Side Brush (×4)
T
o
om
Bo
Bumper
Wi-Fi status light
Charging socket
Dust collector
ON
OFF
Spare HEPA-Style Filter Spare Foam Filter
04 05
Owner’s Manual
Brush guard
Rolling brush
Swivel wheel
Side brushes
Wheels
Dust Collector
Filter door
Filter door release button
HEPA-style filter
Power socket
Charging contact pins
Charging Base
Remote Control
Status light
Filter cover
Foam filter
Using Your RoboVac
Important tips before use
a
b
c
1
3
4
7
Install 2 AAA batteries before using the remote control for the first
time. Make sure the positive and negative ends are facing the correct
T
polarity direction as marked in the battery compartment.
06 07
Remove power cords and small objects from the floor that may entangle RoboVac.
Start/Stop Auto cleaning
2
5
6
8
Start /Stop cleaning
Adjust direction manually
Start Single Room cleaning
Return RoboVac to the Charging Base
Start Max cleaning
Start Spot cleaning
Start Edge cleaning
Remove rugs that are thicker than 0.4 in/10 mm as they may cause RoboVac to
malfunction. Fold tasseled edges of area rugs underneath to prevent tangling RoboVac.
Do not use RoboVac on middle or long-pile carpeting.
Avoid cleaning spaces lower than 3.9 in/98 mm to prevent RoboVac from getting stuck.
Prevent liquid from entering RoboVac as it may cause damage.
Anti-drop sensors prevent RoboVac from tumbling down stairs and steep drops. They
may work less effectively when they are dirty, or on reflective/dark-colored floors. It is
recommended to place a physical barrier to block off problem areas where the device
may fall.