MedEquip)AlertTM)User)Guide)
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Getting!to!Know!Your!MedEquip!AlertTM:!
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1) Belt!Clip!
2) LED!
3) Speaker!
4) SOS!Button!(Emergency!Button)!
5) Microphone!
6) Magnetic!Charging!Cable!(Not!Shown)!
7) Lanyard!(Not!Shown)!
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Charging)Your)Device:)
Whenever!you!put!the!plugged-in!charging!cable!near!the!chargin g!p o rt!o n !th e!b ac k!o f!th e !de vic e ,!it!sho u ld !lat ch !in to !
place!and!the!device!will!automatically!power!on.!!The!LED!will!turn!solid!red!and!the!device!will!announce,!“Your!
device!is!now!charging.”!!Note:!If!you!have!allowed!the!battery!to!completely!drain,!it!may!take!a!few!seconds!for!the!
device!to!power!on.!!!
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When!the!device!has!adequate!battery!charge!and!is!also!connected!to!the!cellular!network,!it!will!announce,!“Your!
device!is!now!ready.”!!This!indicates!that!your!device!is!ready!to!make!an!emergency!call.!!However,!you!should!leave!
your!device!on!the!charging!cable!until!the!LED!is!green,!indicating!that!your!device!has!completed!charging.!!!
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A!complete!charge!will!take!approximately!2-3!hours.!!When!fully!charged!your!device!should!work!for!up!to!three!
days!before!needing!to!be!recharged.!!!!!
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“Your!device!is!now!
charging.”!
Device!is!connected!to!the!
charger!
Leave!on!charger!until!
battery!is!charged!and!the!
LED!is!green!
“Low!battery.!Please!
charge!your!device.”!
Your!battery!is!critically!
low!
Place!device!on!charger!as!
soon!as!possible!
Your!device!has!adequate!
charge!and!is!looking!for!
cellular!connection!
Wait.!If!this!continues!
move!to!another!location!
with!better!cell!coverage!
“Your!device!is!now!
ready.”!
Your!device!is!ready!to!
make!a!call!
Press!the!SOS!button!if!you!
wish!to!make!a!call!
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Placing)an)Emergency)Call:)
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To!place!a!call,!press!and!
hold!for!1!second!or!
more!
Device!will!BEEP!and!
announce!“Placing!an!
emergency!call!now.!To!
cancel!the!call!please!press!
and!hold!the!emergency!
button!for!two!seconds!
now.”!
Release!the!button!
To!cancel!a!call,!press!
and!hold!for!2!seconds!
after!the!“Dialing!the!
emergency!response!
center….”!
announcement!
“Your!call!has!been!
cancelled,!thank!you.”!
The!call!has!been!cancelled!
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!!!!!!!!!!!!!#2!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!#3!
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If!you!do!not!cancel!a!
call,!the!call!will!be!
placed!
You!will!hear!the!phone!
ringing;!the!Call!Center!will!
answer!and!help!you!
If!the!call!cannot!be!
placed!due!to!poor!cell!
connection!or!other!
issues!
You!must!push!the!SOS!
button!again!to!attempt!to!
place!the!call!
You!may!need!to!move!to!
an!area!where!there!is!a!
better!cellular!connection!
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Turning)your)device)OFF:)
Your!device!is!designed!to!always!be!ON.!!The!only!time!you!should!ever!need!to!turn!it!OFF!is!if!you!are!taking!your!
device!on!an!airplane.!!In!that!case!please!follow!these!instructions.!
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To!turn!your!device!off,!
press!and!quickly!release!
your!button!three!times!
"Device!is!powering!off.!
Please!confirm!by!pressing!
and!holding!button!now".!
Device!is!about!to!power!
off!
Either!confirm!or!not!
To!confirm,!press!and!
release!the!button!once!
"Powering!off!now.!
Goodbye."!
To!leave!device!on,!do!
not!press!the!button!
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Turning)your)device)ON)again:)
To!turn!your!device!ON!again!after!it!has!been!powered!OFF,!either!place!it!on!the!charger!or!press!and!hold!the!SOS!
button!for!one!second.!!!
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Welcome)Announcement:)
When!you!turn!on!your!system!it!may!announce,!“Hello,!it!is!time!to!test!your!system!to!make!sure!it!is!working!
properly.!Please!press!and!hold!the!emergency!button!for!one!second!now.”!!Please!make!this!test!call!when!
requested.!
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Important)Tips)and)Reminde rs :)
• Your!device!requires!adequate!battery!charge!and!cellular!signal!to!make!an!emergency!call.!
• Your!device!uses!GPS!technology!to!identify!your!location.!In!good!conditions!the!produ c t!sh o u ld!p ro v id e!a !
location!that!is!accurate!within!30!feet!or!le ss .!H o w ev e r,!pe rfo rmance!of!GPS!can!be!affected!by!a!wide !ra n ge !o f!
factors!including!obstructions,!metal!objects!in!the!vicinity,!structures!that!block!the!signal!from!satellites,!
weather,!and!other!factors.!
• Your!device!is!water!resistant.!It!is!designed!to!be!worn!in!the!shower!or!bath.!It!is!not!designed!to!be!worn!when!
swimming.!
• Please!test!your!system!at!least!once!a!month.!
• Your!device!uses!the!cellular!network!to!communicate.!The!device’s!location,!network!provider!service!
availability,!and!other!issues!may!disrupt!communications.!
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Warnings:)
• Pendant!lanyards!are!designed!to!breakaway!under!certain!conditions;!however,!any!cord!worn!around!the!neck!
can!pose!a!risk!of!strangulation,!including!the!possibility!of!serious!injury!or!death.!
• The!back!of!this!device!and!the!charging!cable!both!contain!magnets.!!Magnets!with!a!strong!magnetic!field!may!
cause!permanent!damage!to!health!devices!susceptible!to!magnetic!fields,!credit!cards,!computer!hard!drives,!
watches,!TVs,!data!storage!media!and!other!electronic!devices.!If!you!have!a!health!device!susceptible!to!
magnetic!fields,!such!as!a!pacemaker!or!defibrillator,!please!check!with!your!physician!prior!to!using!this!device.!
• Our!products!are!tested,!as!are!other!cellular!and!wireless!communications!products!licensed!in!the!United!
States.!Individuals!with!pacemakers!should!review!their!pacemaker!materials!regarding!interaction!with!cell!
phones!and!take!the!same!precautions!the!materials!recommend!for!this!device.!
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