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Mobile Elite 4G
QUICK START GUIDE
Personal Emergency Response System
Table of Contents
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Items in your Box ............................................................. 3
Step 1: Reading the Directions ......................................... 5
Step 2: Preparing your System ......................................... 6
Step 3: Activating your System ......................................... 7
Step 4: Talking to the Call Center ..................................... 8
Step 5: Wearable Accessories ........................................... 9
Step 6: Setting up your Wearable ..................................... 10
Step 7: Care4Mom App .................................................... 11
Step 8: Receiving Messages .............................................. 12
Quick Reference: General Information ............................. 13
Quick Reference: LED Indicators ....................................... 14
Important Tips and Reminders ......................................... 16
Regulatory Compliance: FCC/IC ........................................ 17
Regulatory Compliance: FCC/IC (French)…………….……………18
Regulatory Compliance: RF Exposure ............................... 20
Regulatory Compliance: RF Exposure (French)…………………21
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Items in your Box
Mobile Elite 4G Phone, charging
cradle and power cord.
1 Wearable
(with Pendant and Wristband Accessories)
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Plug USB into back of Cradle
USB on cradle for home use
LED Call Indicator
(Green or Red)
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Step 1: Reading the Directions
1) Please take a few minutes to read through this quick start
guide so you will be familiar with the steps required to set
up your Mobile Elite 4G System.
2) Please make sure someone is with you while you are
setting up and testing your system.
3) The Mobile Elite 4G Phone is programmed with multiple
audio prompts to make it easier to use. Please follow the
audio prompts if they occur.
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Step 2: Preparing your System
1) Locate a place in your home that is central and is near a
standard wall outlet. It should be easy to access for daily
charging and to allow you to take the Mobile Elite 4G
Phone with you when you leave the house.
2) Plug the Power Cord into a wall socket not controlled by
a switch and the small end into your Charging Cradle.
3) The green LED on the Charging Cradle will light up solid
GREEN to show you
that the Cradle is
plugged in correctly.
4) Place the Mobile Elite
4G Phone in the Cradle.
The Mobile Elite 4G
Phone will take a few
moments to wake up.
It will announce “Now
Charging”. The
Network LED will blink
GREEN while it is
attempting to find your network and will be solid GREEN
when your Mobile Elite 4G Phone is connected to the
network and is ready to make emergency calls.
5) The Power LED on the Mobile Elite 4G Phone will blink
RED while it is charging and will be OFF when fully
charged.
Plug into the charging cradle
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Step 3: Activating your System
1) Your Mobile Elite 4G Phone will prompt you and guide you
through the remaining setup.
2) When your Mobile Elite 4G Phone has sufficient charge, it
will say “Hello, it’s time to test your system to make sure
it is working properly. Please press and hold your
EMERGENCY Call Button for three
seconds now to allow us to confirm
that your system is working
properly.”
3) Press and hold the EMERGENCY
Call Button for three
seconds. You will hear a tone and
when you RELEASE the button, the
RED lights around the EMERGENCY
Call Button will turn ON. At this
point, the Mobile Elite 4G Phone will
announce “Dialing the Emergency
Call Center now. To cancel this call, press and hold the
EMERGENCY Call Button for three seconds now.”
4) If the call is not cancelled, you will hear a ring-back
sound from your Mobile Elite 4G Phone and an operator
from the call center will answer your call.
5) The microphone is next to the message button on the
Mobile Elite 4G Phone. Be sure that your hand is not
covering the microphone when you speak with the call
center operator.