OWNER’S MANUAL
AN-1000X+ | AN-MINI | AN-30
1
MESSAGE FROM ANCHOR AUDIO
Congratulations on purchasing an Anchor Audio portable sound system! You have joined the thousands of satisfied customers including the
various professional athletic teams, prestigious universities, school districts nationwide, first responders, and the branches of the U.S. Military.
From developing our products on giant sticky notes to testing them in the parking lot and driving our neighbors crazy, our hearts - and ears are 110% committed to delivering reliable battery powered portable sound systems and portable PA systems for you. But we don’t stop there.
Anchor Audio is proudly manufactured in America and has plenty more solutions for you to choose from: speaker monitors, conference systems,
assistive listening, lecterns, and intercoms. We are your best friend in portable sound and are here for you when you need us...or even when
you don’t. We’re just a phone call away. With over 40 years of experience, our Engineering and Production to Sales and Tech Support teams will
provide you with the most reliable portable audio products and customer service.
Welcome to the Anchor Audio family! Feel free to contact us at any time. We’d love to hear from you.
Alex Jacobs
President
CONTENTS
GETTING STARTED ............................................................................................................................................................................ 1
BASIC SYSTEM OPERATION / BACK PANEL .................................................................................................................................. 2 - 3
AN-1000X+ ...........................................................................................................................................................................2
AN-MINI ................................................................................................................................................................................3
AN-30 ...................................................................................................................................................................................4
OPERATING THE ANCHORLINK WIRELESS MICROPHONE/TRANSMITTER ...............................................................................................5
ANCHORLINK FREQUENTLY ASKED QUESTIONS ...................................................................................................................................6
CONNECTING MULTIPLE SPEAKER MONITORS ....................................................................................................................................6
MOUNTING THE SPEAKER MONITORS .................................................................................................................................................6
TECHNICAL SPECIFICATIONS ..............................................................................................................................................................7
TROUBLESHOOTING ...........................................................................................................................................................................8
IMPORTANT SAFETY INSTRUCTIONS ............................................................................................................................................ 9- 10
WARRANTY .....................................................................................................................................................................................11
RETURN AUTHORIZATION PROCEDURES............................................................................................................................................11
GETTING STARTED
Please check your new unit carefully for any damage which may have occurred during shipment. Each Anchor Audio product is carefully
inspected at the factory and packed in specially designed boxes for safe transport.
Notify the freight carrier immediately of any damage to the shipping box or product. Repack the unit in the original box and wait for inspection
by the carrier’s claim agent. Notify your Anchor Audio authorized dealer of the pending freight claim.
NOTE: All damage claims must be made with freight carrier!
RETURNING SYSTEMS FOR SERVICE OR REPAIR
For service or repair, please call us at 1-800-262-4671 x782 or visit www.anchoraudio.com/technical-support-form.html
Our Technical Support team will help to troubleshoot. If unsuccessful and under warranty, they will issue you a Return Merchandise
Authorization (RMA) number. Once you ship your product back to Anchor Audio with the RMA number clearly noted on the box, we will diagnose
your unit and repair your unit then ship it back to you. All products must be shipped prepaid. C.O.D. shipments and shipments without an RA
number will be refused and returned at your expense.
IMPORTANT: Save the shipping box & packing materials. They were specially designed to ship your unit!
1
AN-1000X+
MIC
ON ON ON
LINE
MIC
LINE
MIC
LINE
BASIC SYSTEM OPERATION
1. Position the speaker to face your audience
2. Set volume control on front of speaker to minimum
3. Plug in AC power cord to a wall power outlet
4. Plug a microphone into the Mic Input or an external audio source
into a Line In
5. Turn the power switch on the rear panel ON (red LED on front
panel should light)
6. Adjust volume, bass, and treble controls to desired levels
To pair or unpair your AnchorLink wireless microphone or belt pack,
see the instructions on page 5.
*BALANCED INPUT JACK & DIP SWITCH
The balanced XLR input jack allows the AN-1000X+ to be
used in a variety of applications. The input can be configured
by the user for a Lo-Z microphone or bridging balanced
line-level inputs
industry)
(such as used in the pro-audio and broadcast
. In addition, the input has 15 volt phantom power
which may be switched on or off.
The factory default setting is for microphone-level inputs with
15 volts DC phantom power. Follow the DIP switch option
settings below to change the settings using a small pointed
tip object.
DIP Switch Option Settings
ANCHORLINK DUAL
WIRELESS MIC RECEIVER
Depending on your purchase, your unit
may include zero or one dual wireless
mic receiver
RCA LINE OUTPUT
POWER INLET
SPEAKER OUTPUT
DIP SWITCH
LINE INPUTS
• 1/4” PHONE
• RCA
BALANCED
XLR INPUT
AN-1000XU2+
FUSE
POWER SWITCH
2
AN-MINI / MINIVOX
BASIC SYSTEM OPERATION
1. Plug in AC power cord to a wall power outlet (or operate the unit using battery power - ensure the unit is fully charged)
2. Position the speaker to face your audience
3. Connect a microphone to the 1/4“ Mic Input. Or to connect an external audio device, use a 3.5 mm (AUX) cable in the Line In.
4. To power on the unit, turn the main system Power/Volume Control clockwise, which also controls the wired inputs. Adjust volume
as needed.
To pair or unpair your AnchorLink wireless microphone or belt pack, see the instructions on page 5.
anchoraudio.com
CHARGER
OFF
POWER /
VOLUME CONTROL
ANCHORLINK DUAL
WIRELESS MIC RECEIVER
Depending on your purchase, your unit
may include zero or one dual wireless
mic receiver
AN-MINI
MIC BOOST
3.5 MM LINE OUTPUT
1/4” MIC INPUT
3.5 MM LINE INPUT
AN-MINI
3
AN-30
BASIC SYSTEM OPERATION
1. Position the speaker to face your audience
2. Insert the AC power cord to the input labeled DC IN and then plug in to a wall power outlet
3. Connect an external audio source using a 3.5 mm (AUX) cable or 1/4“ cable to the MIC In.
4. To power on the unit, turn the main system volume knob clockwise, which also controls the wired inputs. Adjust volume as needed.
To pair or unpair your AnchorLink wireless microphone or belt pack,
see the instructions on page 5.
ANCHORLINK DUAL
WIRELESS MIC RECEIVER
Depending on your purchase, your unit
may include zero or one dual wireless
mic receiver
DC IN
anchoraudio.com
OFF
POWER /
VOLUME KNOB
AN-30
3.5 MM LINE INPUT
3.5 MM LINE OUTPUTMIC BOOST
1/4”MIC INPUT
AN-30
4
OPERATING THE ANCHORLINK WIRELESS MICROPHONE/TRANSMITTER
Applicable in AN-1000X+, AN-MINI, and AN-30 with a built-in dual wireless receiver
PAIRING BUTTON
INDICATOR LIGHTS
VOLUME/POWER KNOB
PAIRING THE ANCHORLINK WIRELESS MICROPHONES
1. Turn on Mic Receiver (Volume knob clockwise) then hold Pairing button until green light for Mic 1 flashes, release button.
2. Turn on Mic then press and hold Mute button until Mic red light turns off, release button.
3. Press and hold Mute button again until Mic green light flashes.
4. The Mic is paired when the green light is solid on both the Mic and Mic Receiver.
5. Repeat these steps for Mic 2 on the same Mic Receiver (Mic 1 will stay paired through this process).
NOTE: You may pair only one microphone at a time. Each Mic Receiver included supports two wireless microphones. Two Mic Receivers = Four wireless microphones supported.
You will only need to pair your microphone once.
UNPAIR WIRELESS MICROPHONES
1. Start with the speaker On and the Mic Receiver in the Off position (Volume knob turned counter-clockwise until “click”).
2. Press and hold the Pairing button on the Mic Receiver.
3. While holding the Pairing button, turn on the Mic Receiver (Volume knob clockwise).
4. Continue to hold the Pairing button. Lights will appear in the order listed below. Process takes approximately 25 seconds:
• Mic 2 – Green blinking
• No Link – Red blinking
• Pause
• Mic 1 – Green blinking
• No Link – Red
5. Once the No Link red light is solid, both Mics have been unpaired.
NOTE: This process unpairs both Mics from a Mic Receiver. The Mics are not needed to unpair from the Mic Receiver.
5
ANCHORLINK: FREQUENTLY ASKED QUESTIONS
Q: What is the wireless frequency and range of the AnchorLink?
A: The AnchorLink operates on the DECT 1.9 GHz wireless frequency range. To
ensure a clear signal with zero interference, the receiver will automatically change
frequencies to a clear channel without disruption. The AnchorLink microphones
and belt packs have a wireless range of 300’ or more in ideal conditions for
the Bigfoot 2, Beacon 2, Liberty 2, Go Getter 2, MegaVox 2, and Acclaim 2. The
MiniVox/AN-Mini, AN-1000X+, AN-30, and CouncilMAN have a wireless range of
150’ line of sight.
Q: How do I connect my AnchorLink mic to my sound system?
A: To pair your AnchorLink wireless microphone or belt pack, simply turn on your
Anchor Audio sound system. Then turn on the sound system’s microphone receiver
and hold the pairing button until the green light flashes. Next, turn on the wireless
microphone (WH-LINK) or belt pack (WB-LINK) and hold the mute button until its
red light turns off. Release the mute button then hold the mute button again until
the microphone or belt pack’s green light flashes. The microphone is paired when
the green light is solid.
Q: Do I need to pair my microphone with my Anchor system for
each use?
A: You only need to pair your mic to the receiver the first time you receive your
unit then that mic will always be paired to that unit. Basically, all you have to do
moving forward is turn on your PA system along with the mic, and the two will
automatically sync together.
Q: Can I use multiple mics?
A: In an effort to simplify our systems and meet the needs of our customers, the
new AnchorLink wireless microphone receivers can pair up to two microphones
per receiver. Every unit that includes a wireless receiver noted by a U2 has the
ability to pair up to two mics with the PA system, and every unit that is noted by a
U4 has the ability to pair up to four mics.
Q: Can I control the volume on the AnchorLink mic and/or belt pack?
A: Yes! The new WH-LINK and WB-LINK feature both volume and mute buttons,
so you can mute and even adjust the volume of the microphone or belt pack to fit
your setting.
Q: What batteries does my microphone use? And how long does it last?
A: The WH-LINK and WB-LINK use two standard AA alkaline batteries. The
batteries last 8 – 10 hours of continuous use. We suggest keeping some extra
batteries with you for easy on-site battery replacement. Always better to be
prepared!
Q: Does my AnchorLink mic and/or belt pack have a warranty?
A: Anchor Audio guarantees its AnchorLink microphones and belt packs for up to
two years.
Q: Can I use other brand’s wireless mics with the AnchorLink?
A: In order to achieve zero interference, we designed the AnchorLink to perform
outside of other wireless microphones, so the AnchorLink wireless platform is
specifically designed to work with Anchor Audio products only.
Q: Are the AnchorLink microphones compatible with older
Anchor Audio systems?
A: No. The new AnchorLink operates on a different wireless frequency range
than older Anchor units. If you are unsure what wireless frequency your sound
system uses, contact our Technical Support team at 800.262.4671 ext. 782 for
assistance.
CONNECTING MULTIPLE SPEAKER MONITORS
INSTRUCTIONS RECOMMENDED CABLE
AN-1000X+
AN-MINI
AN-30
To daisy chain these units, simply connect the line out of one unit to the line in of
another. Mutliple units can be connected using this setup.
When daisy chaining multiple AN-Mini units, use a 3.5 mm (AUX) cable. Simply connect
the line out of one unit to the line in of another. Mutliple units can be connected using
this setup.
When daisy chaining multiple AN-30 units, use a 3.5 mm (AUX) cable. Simply connect
the line out of one unit to the line in of another. Mutliple units can be connected using
this setup.
MOUNTING THE SPEAKER MONITORS
RECOMMENDED BRACKET INSTRUCTIONS
AN-1000X+
AN-30
SB-3BK+, SB-360BK+, RM-1BK+,
or RM-12BK+
SB-30
SC-50 or SC-50EX
MINI-15ST
MINI-15ST
1. Attach mounting bracket securely to the wall/ceiling with pre-drilled holes.
2. Remove Allen head cap screws from the bracket mounts on the unit.
3. Align the bracket arm with mounting hole on unit.
4. Attach both sides of the speaker securely to mounting bracket.
AN-MINI
RECOMMENDED STAND INSTRUCTIONS
SS-300
1. Place the AN-MINI on top of speaker stand by inserting stand into built-in mount at
bottom of AN-MINI.
6
TECHNICAL SPECIFICATIONS
AN-1000X+ AN-Mini AN-30
Rated Power Output (Watts)
50W AC 30W AC/DC 30W AC
Max SPL @ Rated Power
Frequency Response
AC Power Reqs.
DC Power Reqs.
Fuse Rating
Power Inlet
ANCHORLINK WIRELESS RECEIVER
AnchorLink Wireless Frequency
AnchorLink Wireless Range
SPEAKER BRACKET MOUNTS (sold separately)
Bracket Mount Part Number
SPEAKER STAND (sold separately)
Stand Part Number
INPUTS
Microphone Inputs
107 dB @ 1 meter 100 dB @ 1 meter 100 dB @ 1 meter
65 Hz – 20 kHz ± 3 dB 100 Hz – 15 kHz ± 3 dB 100 Hz – 15 kHz ± 3 dB
110 – 125 VAC, 47/63 Hz, 50W max
Export:
208 - 240 VAC, 50/60 Hz 50W max
T 1.0A / 250V (internally mounted)
Export:
T 0.5A / 250V (internally mounted)
PC-2 AC-30 AC-30
1.9 GHz 1.9 GHz 1.9 GHz
150’+ line of sight 150’+ line of sight 150’+ line of sight
SB-3BK+, SB-360BK+, RM-1BK+, or RM-12BK+ SB-30
SS-250 SS-300 SS-300
20 VDC / 1.2A 20 VDC / 1.2A
20 VDC / 1.2A 20 VDC / 1.2A
Lo-Z, unbalanced, 1/4” phone Lo-Z, unbalanced, 1/4” phone
Balanced Input
Line Inputs
OUTPUTS
Line Output
Speaker Output
SENSITIVITY FOR RATED OUTPUT
Microphone
Line
DIMENSIONS & WEIGHT
Dimensions (HWD)
Weight
Microphone / line configurable, female XLR,
switchable phantom power
Hi-Z, unbalanced 1/4” phone & RCA Line level, 3.5 mm - stereo Line level, 3.5 mm - stereo
Lo-Z, RCA, buffer isolated line level Line level, 3.5 mm - stereo Line level, 3.5 mm - stereo
8W, unswitched, 1/4” phone
Lo-Z, -52 dBV (2.5mV rms)
Hi-Z, -43 dBV (7.5mV rms)
-14 dBV (200mV rms)
9” x 8.5” x 5.5”
(23 x 22 x 14 cm)
6.5 lbs / 2.9 Kg 2.5 lbs / 0.45 Kg 1.5 lbs / 0.68 Kg
5.5” x 6” x 5.5”
(14 x 15.2 x 14 cm)
5.5” x 6” x 5.5”
(14 x 15.2 x 14 cm)
(Specifications Subject to Change Without Notice)
7
HAVING TROUBLE WITH YOUR SOUND SYSTEM?
HAVING TROUBLE WITH YOUR SOUND SYSTEM?
CONDITION POSSIBLE SOLUTIONS
No Sound
No Sound
Wireless Mic will not Connect to System
Connected Wireless Mic but No Sound
Poor Wireless Audio Quality
Excessive Feedback (Squelching)
(Power LED: OFF)
(Power LED: ON)
(Solid Green LED)
Poor Wireless Range /
Distorted Sound
Excessive Hum or Noise
• Turn POWER knob clockwise to turn ON
• Check battery level, charge battery, or plug in AC cord
• Check your source audio and turn up volume of source audio
• Make sure all cables are completely plugged in
• Turn up volume control
• Check battery level of microphone
• Un-pair all microphones from the system then re-pair the microphones
• Check the Mute button on the microphone or belt pack
• Raise volume on the microphone and system
• Check battery level of microphone and system
• Check battery level of microphone and system
• Re-position system away from any possible interference sources
• Minimize obstructions between the system and wireless microphone
• If wireless range continues to be poor, call Anchor Audio Tech Support
• Check battery level, charge battery, or plug in AC cord
• Lower system volume
• Lower source audio volume
• Wireless belt pack - ensure Mic and/or Line Level setting is correct
• Lower the volume on the microphone (handheld or belt pack)
• Do not stand within at least 10 feet in front of the speaker with the mic(s)
• Use shielded cables
• Use a balanced microphone
8
IMPORTANT SAFETY INSTRUCTIONS
General Warning or Caution
The Exclamation Symbol in the figure to the left appears in Warning and
Caution tables throughout this document. This symbol designates an
area where personal injury or damage to the equipment is possible.
Electric Shock
The Electrical Shock Symbol in the figure to the left appears throughout
this manual. This symbol indicates a hazard arising from dangerous
voltage. Any mishandling could result in irreparable damage to the
equipment and personal injury or death.
Protective Conductor Terminal
The Electrical Shock Symbol in the figure to the left appears throughout
this manual. This symbol indicates a hazard arising from dangerous
voltage. Any mishandling could result in irreparable damage to the
equipment and personal injury or death.
European Union CE Mark European Union CE Mark
The presence of the CE Mark on Anchor Audio equipment means that it
has been designed, tested, and certified as complying with all applicable
European Union (CE) regulations and recommendations.
Inspection for Damage
Anchor Audio products are carefully packaged at the factory to minimize the
possibility of damage during shipping. Inspect the box for external signs of
damage or mishandling. Inspect the contents for damage. If there is visible
damage to the instrument upon receipt, inform the shipping company and
Anchor Audio immediately.
Inspection for Damage
Do not attempt to operate this equipment if there is evidence of
shipping damage or you suspect the unit is damaged. Damaged
equipment may present additional hazards to you. Contact
Anchor Audio Technical Support for advice before attempting to
plug in and operate damaged equipment.
Anchor Audio Technical Support:
800.262.4671 x782
Electrical Requirements
Before attempting to power up the unit for the first time, the following
precautions must be followed:
WARNING
To avoid electric shock, connect the instrument to
properly earth-grounded, 3-prong receptacles only.
Failure to observe this precaution can result in severe
injury.
O
On Symbol
The On Symbol in the figure to the left represents a power switch position
on the Anchor Audio product. This symbol represents a Power On condition.
Off Symbol
The Off Symbol in the figure to the left represents a power switch position
on the Anchor Audio product. This symbol represents a Power Off condition.
Waste Electrical and Electronic Equipment (WEEE)
This symbol on the product or on its packaging indicates that this product
must not be disposed of with regular waste. Instead, it is the user’s
responsibility to dispose of waste equipment according to the local laws.
The separate collection and recycling of the waste equipment at the time
of disposal will help to conserve natural resources and ensure that it is
recycled in a manner that protects human health and the environment. For
information about where the user can drop off the waste equipment for
recycling, please contact your local authority for recycling advice.
Have a qualified electrician verify the wall socket that will be used is properly
polarized and properly grounded.
Warning: To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture, apparatus shall not be exposed to dripping or
splashing and no objects filled with liquids, such as vases or cups, shall be
placed on the apparatus.
The apparatus should be connected to a main socket outlet with a protective
earthing connection. For Nordic markings refer to copy of marking label.
The plug in the power cord is the AC mains disconnected device and must
remain readily operable.
There should be a minimum distance around the apparatus for sufficient
ventilation. The ventilation should not be impeded by covering the ventilation
openings with items, such as newspapers, table-cloths, curtains, etc.; no
naked flame sources, such as lighted candles, should be placed on the
apparatus.
Equipment may be located above or below this apparatus, but some
equipment (like large amplifiers) may cause an unacceptable amount of
hum or may generate too much heat and degrade the performance of this
apparatus.
WARNING: Cancer and Reproductive Harm -
www.P65Warnings.ca.gov.
9
IMPORTANT SAFETY INSTRUCTIONS (CONT.)
1) Read Instructions – All the safety and operation instructions should be read before the
product is operated.
2) Retain Instructions – The safety and operating instructions should be retained for future
reference.
3) Heed Warnings – All warnings on the product and in the operating instructions should be
adhered to.
4) Follow Instructions – All operating and use instructions should be followed.
5) Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Exception: A product that is meant for uninterrupted service and that for some specific
reason, such as the possibility of the loss of an authorization code for the CATV
converter, is not intended to be unplugged by the user for cleaning or any other purpose,
may exclude the reference to unplugging the product in the cleaning description
otherwise).
6) Attachments – Do not use attachments not recommended by the product manufacturer
as they may cause hazards.
7) Water and Moisture – Do not use this product near water – for example, near a bath tub,
wash bowl, kitchen sink, or laundry tub; in a wet basement; or near a swimming pool;
and the like.
8) Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or
table. The product may fall, causing serious injury to a child or adult and serious damage
to the product. Use only with a cart, stand, tripod, bracket, or table recommended by the
manufacturer or sold with the product. Any mounting of the product should follow the
manufacturer’s instructions and should use a mounting accessory recommended by the
manufacturer.
9) A product and cart combination should be moved with care. Quick stop, excessive force,
and uneven surfaces may cause the product and stand combination to overturn.
10) Ventilation – Slots and openings in the cabinet are provided for ventilation to ensure
reliable operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should not be placed in a
build-in installation such as a bookcase or rack unless proper ventilation is provided, or
the manufacturer’s instructions have been adhered to.
11) Power Sources – This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supply to your
home, consult your product dealer or local power company. For products intended to
operate from battery power or other sources refer to the operating instructions.
12) Grounding or Polarization – This product may be equipped with a polarized alternatingcurrent line plug (a plug having one blade wider than the other). This plug will fit into
the power outlet only one way. This is a safety feature. If you are unable to insert the
plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact
your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the
polarized plug.
13) Power-Cord Protection – Power-supply cords should be routed so that they are not likely
to be walked on or pinched by items placed upon or against them, paying particular
attention to cords at plugs, convenience receptacles, and the point where they exit from
the product.
14) Protective Attachment Plug – The product is equipped with an attachment plug having
overload protection. This is a safety feature. If replacement of the plug is required, be
sure the service technician has used a replacement plug specified by the manufacturer
that has the same overload protection as the original plug.
15) Outdoor Antenna Grounding – If an outside antenna or cable system is connected to
the product, be sure the antenna or cable system is grounded so as to provide some
protection against voltage surges and built-up static charges. Article 810 of the National
Electrical Code, ANSI/NFPA 70, provides information with regard to proper grounding of
the mast and supporting structure grounding of the lead in wire to an antenna discharge
unit, size of grounding conductors, location of antenna-discharge unit, connection of
grounding electrodes, and requirements for the grounding electrode. See Figure A.
16) Lightning – For added protection, unplug this product during a lightning storm, or when it
is left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due to
lightning and power-line surges.
17) Power Lines – An outside antenna system should not be located in the vicinity of
overhead power lines or other electric light or power circuits, or where it can fall into
such power lines or circuits. When installing an outside antenna system, extreme care
should be taken to keep from touching such power lines or circuits as contact with them
might be fatal.
18) Overloading – Do not overload wall outlets, extension cords, or integral convenience
receptacles as this can result in a risk of fire or electric shock.
19) Object and Liquid Entry – Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or short-out parts that could result
in a fire or electric shock. Never spill liquid of any kind on the product.
20) Servicing – Do not attempt to service this product yourself as opening or removing
covers may expose you to dangerous voltage, other hazards, and potentially void the
warranty. Refer all servicing to qualified service personnel.
21) Damage Requiring Service – Unplug this product from the wall outlet and refer servicing
to qualified service personnel under the following conditions:
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled or objects have fallen into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions as an
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to
its normal operation.
e. If the product has been dropped or damaged in any way.
f. When the product exhibits a distinct change in performance – this indicates a
need for service.
22) Replacement Parts – When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock, or other hazards.
23) Safety Check – Upon completion of any service or repairs to this product, ask the service
technician to perform safety checks to determine that the product is in proper operating
condition.
24) Wall or Ceiling Mounting – The product should be mounted to a wall or ceiling only as
recommended by the manufacturer.
25) Heat – The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
26) Warning: Battery pack or batteries installed shall not be exposed to excessive heat such
as sunshine, fire, or the like.
10
ANCHOR AUDIO WARRANTY
Anchor Audio products are warranted to be free from defects in materials and workmanship for the period of SIX (6) YEARS from the date of original purchase
unless listed below.
Warranted for a period of FOUR (4) YEARS:
• Rechargeable Lithium-Ion batteries
Warranted for a period of TWO (2) YEARS:
• Rechargeable Sealed Lead Acid (SLA) batteries
• All wired and wireless microphones, belt pack transmitters, base station transmitters, base station receivers, and hands-free microphones
• All woodworking
• CouncilMAN microphones and bases
• PortaCom and ProLink 500 systems in their entirety
• Assistive Listening systems in their entirety
• Accessories, cables, cases, and covers
Warranties are subject to the following conditions:
• Product must have been purchased from an authorized Anchor Audio Dealer and have an Anchor Audio serial number
• Anchor Audio must perform or authorize all warranty services or warranty is void
• Warranty is void when equipment is subjected to negligent use, connected to improper power sources, misuse, and/or operation beyond
specifications and limits
• Warranty shall not apply to exterior finish, AC power cords, bulbs, or any other failings due to normal wear
• Warranty is void when equipment is subjected to adverse temperature, humidity, moisture, or any condition not considered normal
environmental conditions
• Products out of warranty cannot be repaired by Anchor Audio
ANCHOR AUDIO RETURN AUTHORIZATION PROCEDURES
• In all cases, dealers and end users must first obtain approval from Anchor Audio for any product they are attempting to return to Anchor Audio.
Upon approval, a Return Merchandise Authorization (RMA) number will be issued by the Anchor Audio Customer Service Department and must
accompany all products returned. Clearly note the RMA number on the outside of the box.
• Products returned without approval and an RMA number may be returned to the sender.
• The RMA expires 30 days from date of issue. Any product received after 30 days of the RMA issue date will be returned to sender.
• Products returned must include a RMA number. Product received without an RMA number visibly seen on the box will incur a $25 processing fee.
• Customer will incur the cost of shipping product to Anchor Audio for any reason. Under warranty repair and/or replacement, Anchor Audio will
incur the freight cost to return product to the dealer or customer within the continental U.S.A.
CONTACT US!
5931 Darwin Court | Carlsbad, CA 92008 USA | anchoraudio.com
Technical Support Team
800.262.4671 x782
techsupport@anchoraudio.com
Sales Team
800.262.4671 x772
sales@anchoraudio.com
11
Last Updated: June 12, 2019 8:55 AM
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