AMX Corporation warrants its products to be free of defects in material and workmanship under normal use for
three (3) years from the date of purchase from AMX Corporation, with the following exceptions:
•Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch
overlay components that are warranted for a period of one (1) year.
•Disk drive mechanisms, pan/tilt heads, power supplies, MX Series products, and KC Series products are
warranted for a period of one (1) year.
•Unless otherwise specified, OEM and custom products are warranted for a period of one (1) year.
•Software is warranted for a period of ninety (90) days.
•Batteries and incandescent lamps are not covered under the warranty.
This warranty extends only to products purchased directly from AMX Corporation or an Authorized AMX Dealer.
AMX Corporation is not liable for any damages caused by its products or for the failure of its products to perform.
This includes any lost profits, lost savings, incidental damages, or consequential damages. AMX Corporation is not
liable for any claim made by a third party or by an AMX Dealer for a third party.
This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort
claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation of
liability cannot be waived or amended by any person. This limitation of liability will be effective even if AMX
Corporation or an authorized representative of AMX Corporation has been advised of the possibility of any such
damages. This limitation of liability, however, will not apply to claims for personal injury.
Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or
exclusion of incidental or consequential damages for consumer products. In such states, the limitation or exclusion of
the Limited Warranty may not apply. This Limited Warranty gives the owner specific legal rights. The owner may
also have other rights that vary from state to state. The owner is advised to consult applicable state laws for full
determination of rights.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX CORPORATION MAKES NO
OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMX CORPORATION
EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY
IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS
LIMITED WARRANTY.
Table of Contents
Table of Contents
Product Information .................................................................................................1
Clearing a temporary flashing message................................................................................. 66
In Case Of Power Failure ................................................................................................ 67
Cleaning the Thermostat ................................................................................................. 67
ViewStat Communicating Thermostat
iii
Table of Contents
iv
ViewStat Communicating Thermostat
Product Information
Introduction
The ViewStat Communicating Thermostat (FIG. 1) operates similarly to a conventional thermostat
but has the unique capability of being controlled, either locally or remotely from a NetLinx or
Landmark control system. The ViewStat is compatible with any 24-volt controlled HVAC system,
as well as millivolt systems. This manual describes how the ViewStat connects to several different
types (see theViewStat Installation and Wiring section on page 7).
If there are any specific wiring needs or unusual wiring configurations please contact
AMX Technical Support, and we will endeavor to find the answer, before your installation.
If necessary, contact AMX Technical Support for help with additional specific control wiring
scenarios.
Product Information
Message display
Main display
hinged
front panel
Mode
button
Adjust buttons
Mode button
FIG. 1 ViewStat Communicating Thermostat
Enter button
Fan button
Scroll/Setup
buttons
Communication
terminals
base
HVAC Equipment
terminals
The ViewStat is designed to work with VST-TTM (Temperature) and VST-TRH (Temperature and
Humidity) support modules, and remote sensors.
For information on using the VST-TSTAT with an (optional) VST-DIST Distribution
Panel for RS422 control, refer to the Wiring the VST-TSTAT to a VST-DIST
Distribution Panel section on page 11.
iewStat Communicating Thermostat
1
Product Information
(Cont.)
System Components
The components in a complete ViewStat system (including optional accessories) are listed below:
System Components
Component NameDescription
ViewStat (VST)Communicating thermostat
VST-TTMTemperature support module (optional)
VST-TRHTemperature/Humidity support module (optional)
Control Voltage24 VAC ±20% or 24 VDC ±20% (delivered by an HVAC system or by an external
power supply)
Switched Voltage18 – 30 VAC
Maximum Operating Current • 2 amps total at rated voltage, through all outputs.
• 1 amps through any one output.
Maximum Surge Current2.0 A
Control Accuracy±1.0° F (± 0.56° C)
Control Range40° – 90° F (4.44° – 32.22° C)
Operating Range32° – 99° F (0° – 37.22° C)
Baud Rate9600
Front Panel Components:
Message displayTwo types of messages are displayed, Permanent and Temporary Messages.
• Permanent Messages are those that scroll continually during thermostat
operation.
• Temporary (flashing) Messages are intended to catch your eye and must be
reset to be removed from the display.
Thermostats are shipped with default (permanent) status messages (i.e. mode
status, fan status, equipment status).
Scroll/Set-up buttonsThe Scroll/Set-Up buttons function with the set-up features of the thermostat
(see theSet Up and Configuration section on page 45). These buttons are
located beneath the faceplate.
Main LCD displayThe MAIN DISPLAY (see FIG. 16 on page 25) provides the mode status, tem-
perature and system status information.
Mode buttonFive modes of operation are available: OFF, COOL, HEAT, AUTO, and EM.
HEAT (for heat pumps only). The mode of operation indicates how you want
your heating and cooling equipment to operate. This button is located beneath
the faceplate.
Fan buttonThe fan can be operated continuously (FAN ON) or only when there is a need to
heat or cool. This button is located beneath the faceplate.
Enter buttonThe Enter (or Network Override) button is used to override the home automation
system, to clear temporary flashing messages on the message display and with
the set-up features of the thermostat.
Adjust buttonsThe Adjust buttons adjust the heating and cooling temperature settings.
2
ViewStat Communicating Thermostat
Product Information
ViewStat Specifications (Cont.)
Circuit Board Components:
Communication and HVAC
Equipment connectors
DIP Switch4-position DIP switch that configures the thermostat for various application types
Enclosure:
MaterialWhite plastic with hinged faceplate and removable front panel.
ViewStat Dimensions
(HWD)
Weight5.29 oz. (150 grams)
Included Accessories• Cat5 Suppression Ferrite
Optional Accessories• VST-TTM Remote Temperature support module (FG944-10)
Remote Temperature
Sensors:
VST-TSF Dimensions:• Cable length: 9.00"(228 mm)
VST-TSO Dimensions
(HWD):
Weight:• VST-TSF: 0.5 lb (0.23 kg)
Terminals with captive-wire connectors that connects the Thermostat, HVAC
equipment, control system, remote sensors and power supply. Refer to the Wir-ing the Thermostat section on page 21 for details.
(Servant/Master, Electric/Fossil, Single/Multi, Heat Pump/Heat-Cool). Refer to
the Setting the DIP Switch section on page 9 for details.
5.01" x 5.52" x 1.15"
(12.72 cm x 14.02 cm x 2.92 cm)
• 24 VAC Suppression Ferrite
• VST-TRH Remote Temperature/Humidity support module (FG944-20)
There are two types of support modules available for the ViewStat:
VST-TTM Temperature Module: The VST-TTM support module offers versatility in
climate control. A set of onboard dip switches on the VST-TTM circuit board allow you
to determine whether you want the two remote temperature sensor inputs to control,
monitor or do a combination of both. This temperature data is sent back to the ViewStat
Thermostat, allowing you to accurately control and monitor temperature in a given area
or multiple areas.
VST-TRH Temperature and Humidity Module: The VST-TRH support module brings
further versatility to the HVAC system. A set of onboard dip switches on the VST-TRH
circuit board allow you to determine whether you want the two remote temperature
sensor inputs to control, monitor, or both. The temperature/humidity data is sent back to
the ViewStat, allowing you to accurately control and monitor temperature/humidity in a
given area or multiple areas.
iewStat Communicating Thermostat
3
Product Information
The ViewStat supports up to four Support Modules, and can display any one of the following:
The remote temperature on support module address 1 if its mode is set to "Control".
The average temperatures of all support modules set to "Control" mode.
The humidity of the VST-TRH (Temperature and Humidity Module) set to "Control"
mode.
VST-TTM and VST-TRH Remote Sensor Specifications
Power supply18 to 30 VAC or DC (24 V Nominal)
Support Module Dimensions (HWD)2.50" x 3.50" x 0.88"
(63 mm x 89 mm x 22 mm)
Max. relative humidity90% (non-condensing)
Temperature:
• Accuracy:Comfort Range: (60°F - 80°F): ± 1°F
Control Range: (40°F - 100°F): ± 2°F
Operating Range: (-40°F - 185°F): ± 3°F
• Maximum Display Range:-40°F - 185°F
Humidity (VST-TRH only):
• Accuracy:Comfort Range: (10% - 45%): ± 3%
Control Range: (10% - 90%): ± 5%
• Maximum Display Range:0% - 90%
Refer to theSupport Module Installation and Wiring section on page 37 for
information on configuring, installing and wiring the support modules and remote
temperature sensors.
Maximum Cable Distances
Maximum Cable Distances
Between the VST and NetLinx or LandMark Controller:1000’ (304.8m)
Between support module and VST:1000’ (304.8m)
•Max. cumulative cable length between multiple support modules and VST:1000’ (304.8m)
Between support module and remote sensor:300’ (91.44m)
4
ViewStat Communicating Thermostat
Product Information
HVAC System Pre-Installation Check List
Before getting started, determine what type of heating system is/will be installed in the house. Then
use the following table to determine if the proper numbers of wires are available, depending on the
HVAC System type.
HVAC System Pre-installation Check List
Application # of HVAC Wires Wiring Diagram
Single Stage Furnace & AC5FIG. 18 on page 29
Two Stage Furnace & Two Stage AC7FIG. 19 on page 30
Roof Top Unit (Two Stage Heat & Two Stage Cool) 7FIG. 20 on page 31
Boiler with AC (Two Transformers)5FIG. 21 on page 32
Single Stage Heat Pump7FIG. 22 on page 33
Two Stage Heat Pump9FIG. 23 on page 34
First Stage Radiant Floor Heat
Second Stage Furnace One Stage of Cooling6FIG. 24 on page 35
In addition to the wires necessary to support the HVAC system control, an RJ45terminated Cat5 cable is necessary to support NetLinx or Landmark communications
(see theViewStat Installation and Wiring section on page 7 for details).
iewStat Communicating Thermostat
5
Product Information
6
ViewStat Communicating Thermostat
ViewStat Installation and Wiring
This section covers the installation, wiring and checkout of a ViewStat Communicating Thermostat
System.
1. 120 volts may cause serious injury from electrical shock. Disconnect electrical power to the
HVAC system before starting installation. This system is a low-voltage system.
2. Improper installation may cause serious injury from electrical shock. This system must be
installed by a qualified contractor in accordance with NEC Standards and applicable local and state
codes.
Disconnecting Power to All HVAC Equipment
Since the ViewStats are wired directly to the HVAC equipment, the power must be shut off at the
equipment. This can generally be accomplished by turning off the disconnect switch located near
the equipment. If an obvious disconnect switch is unavailable, you will need to remove the circuit
breaker or shut down the fuse serving the equipment.
Failure to disconnect power could result in damage to the HVAC equipment or thermostats. Leave
power disconnected until all other electrical connections have been made and checked for
accuracy.
ViewStat Installation and Wiring
Selecting the Thermostat Location
Determine if the thermostat will be operating alone, or with remote temperature sensors. If the unit
is stand-alone there are certain measures that must be taken to ensure accurate temperature control.
Stand-alone thermostat mounting criteria
One ViewStat per HVAC system.
Mount on an interior wall.
In a room frequently occupied.
At least 18 inches (45.72 cm) from any outside wall.
Approximately 5 feet (1.52 m) above the floor. Check with local building codes for height
requirements in commercial applications.
DO NOT locate the thermostat:
Behind doors, in corners or other dead air spaces.
In direct sunlight or near lamps, appliances or other sources of radiant heat.
On an outside wall or wall exposed to an unconditioned space (i.e. garage, etc.).
In the flow path of a supply register, in stairways or near outside doors.
On a wall where concealed pipes and/or duct work will affect the thermostat.
Near sources of electrical interference such as arcing relay contacts.
iewStat Communicating Thermostat
7
ViewStat Installation and Wiring
With remote temperature sensors
Follow the guidelines for placement of the sensors and locate the thermostat indoors where
operating range (see specs) will not be violated (i.e. do not install in a cold garage or hot equipment
room). See the Support Module Installation and Wiring section on page 37 for details.
Removing the Faceplate from the Base
No tools are required to disassemble the thermostat – just use your hands to pull the front panel off
of the base (FIG. 2).
FIG. 2 Pulling the front panel off of the base
Loss of internal programs may result from static discharge to thermostat circuit board.
Touch a grounded metal object to discharge any static charge before handling the
circuit board.
While holding the base of the thermostat, apply pressure to the base of the latch with your thumb
(FIG. 3). Both sides have a latch, but it is easiest to unlatch one side at a time.
Press base
here
FIG. 3 Location of latch on base (one latch on each side)
8
ViewStat Communicating Thermostat
ViewStat Installation and Wiring
Setting the DIP Switch
Set the DIP switch located on the thermostat circuit board (FIG. 4) according to the application
needs (see the DIP Switch Settings table below for details).
FOSSIL
MULTI
ELECTRIC
H/C
SINGLE
HT.PUMP
MASTER
ON
OFF
SERVANT
FIG. 4 Setting the DIP Switch
The following table shows what each switch corresponds to depending on position. Switch one
should be set in the “OFF Servant” position unless you plan to broadcast readings from remote
temperature sensors to other thermostats in the system when there is no control system in place.
Two Stage Furnace & Two Stage ACServantFossilMultiH/C
Roof Top Unit (Two Stage Heat & Two Stage Cool) ServantFossilMultiH/C
Boiler with AC (Two Transformers)ServantFossilSingleH/C
Single Stage Heat PumpServantElectricSingleHT. Pump
Two Multi-stage Heat PumpServantElectricMultiHT. Pump
First Stage Radiant Floor Heat,
Second Stage Furnace One Stage of Cooling
ServantFossilMultiH/C
Reassembly
No tools required – line up pins on circuit board with the corresponding terminal blocks. Use your
hands to push the front panel securely to the mounted base.
iewStat Communicating Thermostat
9
ViewStat Installation and Wiring
C
(black)
Attaching the MiniVerter to the ViewStat
Before attaching the MiniVerter to the rear of the ViewStat, connect the wiring, as described below:
1. Detach the faceplate from the base of the ViewStat.
2. Pull the stripped/tinned wires through the cutout in the center of the base (FIG. 5).
ommon
from 24 VAC
HVAC System
Power (red)
from 24 VAC
HVAC System
Powe r
Terminal
cutout
jumper
from RC
to RH
Equipment
Communication
Te r m in a l
from Miniverter
FIG. 5 ViewStat base with Communication, Power and Equipment terminals
terminal
Before mounting the ViewStat, you must attach the MiniVerter to the rear panel of the ViewStat, as
described below:
1. Detach the faceplate from the base of the ViewStat.
2. Pull the stripped/tinned wires through the cutout in the center of the base (FIG. 5)
3. Connect the communications wiring:
a. Blue to B-
b. Orange to B+
c. Red/White to A-
d. Black/White to A+
4. Connect the power wiring:
a. Black to C
b. Red to R
10
5. Install a jumper from RH to RC.
6. Insert the MiniVerter (connector-side first) into the guide-slots located on the bottom of the
MiniVerter mounting bracket (FIG. 6).
ViewStat Communicating Thermostat
ViewStat Installation and Wiring
ViewStat base (top view)
1
Insert the MiniVerter
(connector-side down)
inside the mounting bracket.
mounting bracket
FIG. 6 Inserting the MiniVerter into the mounting bracket (top view).
into the guide slots
MiniVerter
Snap into place
3
Slide the MiniVerter into
2
locking position in
the bracket.
MiniVerter card
7. Slide the MiniVerter back into its locking position in the mounting bracket.
8. With the connector-side of the MiniVerter seated in the guide-slots, gently press the opposite
side of the MiniVerter in and down, to snap it into its locked position on the mounting bracket.
Repeated installation and removal of the MiniVerter bracket may result in damage to
the bracket.
9. Connect the Cat-5 RJ-45 connector on the MiniVerter to the Control System (Master or ICSNet
Hub).
Wiring the VST-TSTAT to a VST-DIST Distribution Panel
The optional VST-DIST Distribution Panel (not included) connects to up to eight VST-TSTAT
thermostats, providing a convenient and effective method of wiring multiple thermostats to the
control system's RS422 serial interface port.
The VST-DIST provides one RS422 interface to the control system and eight RS422 interfaces for
the thermostats.
Since the VST-DIST provides an RS422 interface to the control system, a MiniVerter
(VST-MVRT) is not required for communication.
The VST-DIST is intended for use with the VST-TSTAT, and is not intended for use with
the VST, which includes a MiniVerter.
The VST-DIST includes an Instruction Manual from the manufacturer with detailed
installation instructions, and a decal on the inside of the front cover (reproduced in
FIG. 7) gives wiring information for the panel.
iewStat Communicating Thermostat
11
ViewStat Installation and Wiring
Communications
Wire to Protocol Adapter,
other Distribution Panels or
directly to Automation System
A: Transmit B: Receive
REF
2
Rx+
Rx-
Tx+
Tx-
Switches
A - Allows Transmit
Communications
B - Allows Received
Communications
PWR - Turns power to
thermostat on/off
LEDs light when
communications are
transmitted (A)
or received (B)
24VAC
GND
3
ADDRESS #
ADDRESS #
ADDRESS #
ADDRESS #
Transformer
24 V, 40 VA minimum
up to 8 thermostats
C - 24 V (common) (-) if DC
R - 24 V (hot) (+) if DC
Main Power Switch
Turns main power to
Distribution Panel on/off
FIG. 7 Wiring the VST-TSTAT to a VST-DIST Distribution Panel
ADDRESS #
ADDRESS #
ADDRESS #
1
LED will light up when
power to thermostat is switched on
4
ADDRESS #
12
ViewStat Communicating Thermostat
ViewStat Installation and Wiring
Mounting the Base to a Wall
There are four screw holes located on the base of the thermostat; two are for a junction box
mounting, along with two for alternate mounting spacing. Use one of the holes on the top and one
on the bottom.
1. Place the base over the wire hole opening in the wall; level the base and mark the screw hole
mounting locations (leveling required for appearance only).
2. If using supplied wall anchors, drill 3/16" hole in the center of the marked locations and tap in
the wall anchors. If using the supplied screws only, drill a 3/32" hole in the center of the
marked locations.
Minimize wire entry hole size and seal – drafts from inside the wall could affect
temperature readings.
3. Fasten the base to the wall with the supplied screws.
4. Seal wire entry using caulk, drywall putty or insulation.
Loss of internal programs may result from static discharge to thermostat circuit board.
Installer must touch a grounded metal object before handling the circuit board.
Connecting the ViewStat to AMX Control Systems
When a Mini Verter is used the Viewstat has a single RJ-45 jack on the rear panel, and uses ICSNet
cabling to connect to NetLinx or Landmark control systems.
The terms "PhastLink" and ICSNet" are essentially interchangeable within the context
of cabling/connectors. They both use a standard 10BaseT type connection (i.e.
Category 5 wire and RJ-45 connectors), and they share the same pinout information
for the RJ-45 jacks. Generally the term "PhastLink" is used when dealing with
Landmark, and "ICSNet" is used when describing NetLinx control systems.
iewStat Communicating Thermostat
13
ViewStat Installation and Wiring
The wires should be connected in the standard manner described in the following table. If standard
EIA/TIA 568A/B color coding is followed, wiring problems will be minimized
PHASTLink RJ-45 Pinout Information (EIA/TIA 568 A)
Pin Wire ColorPolarityFunction
1White/Green+Transmit
2Green-Transmit
3White/Orange-Mic
4Blue-Ground
5White/Blue+12 VDC
6Orange+Mic
7White/Brown+Receive
8Brown-Receive
TIA 568A
1 2 3 4 5 6 7 8
.
(female)
NetLinx RJ-45 Pinout Information (EIA/TIA 568 B)
Pin Wire ColorPolarityFunction
1Orange/White+Transmit
2Orange-Transmit
3Green/White-Mic
4Blue-Ground
5White/Blue+12 VDC
6Green+Mic
7White/Brown+Receive
8Brown-Receive
TIA 568B
It is important that the correct pairing is observed. Transmit, Receive, and Mic
need to be on twisted pairs. Splitting pairs (e.g., using a white/green wire with a blue/
white wire for transmit) will result in increased crosstalk, and may result in bus failure
or noise on the intercom.
1 2 3 4 5 6 7 8
(male)
RJ-45 connector pin configurations
14
ViewStat Communicating Thermostat
ViewStat Installation and Wiring
Connecting to an Axcess Control System (via AXC-232++, AXB-EM232, or Axcent3/
PRO)
To connect the ViewStat to an Axcess control system via an Axcess Cardframe (cardframe must be
equipped with an AXC-232 232/422/485 Control Card), AXB-EM232 Enhanced Master, or
Axcent3(PRO) Controller, refer to the card-edge pinout information below:
Axcess System Card Edge Pinouts
PinSignalFunction
1GNDGround (RS-232)
2RXReceive data (RS-232)
3TXTransmit data (RS-232)
4+12VPower
5RX -Receive data (RS-422)
6RX +Receive data (RS-422)
7TX -Transmit data (RS-422)
8TX +Transmit data (RS-422)
9GNDGround
10CTSClear-to-send (hardware handshaking)
11RTSReady-to-send (hardware handshaking)
12-16not used
FIG. 8 shows the wiring configuration for Axcess systems:
ViewStat
(Communication
terminal)
FIG. 8 Connecting the ViewStat to an Axcess Control System
Axcess
Control
System
AXC-232(++)
or
AXB-232(++)
iewStat Communicating Thermostat
15
ViewStat Installation and Wiring
Connecting to an Axcess Master Controller via the RS232/422/485 (DB-9) Port
The table below lists the connector pins, signal types, and signal functions for RS-232/RS-422/RS-
485 DB-9 (male) connector on an Axcess Master Controller (i.e. Axcent3 or Axcent3/PRO).
DB-9 PinoutsWiring and Baud Configurations
PinSignalFunctionRS-232RS-422RS-485
1RX-Receive dataXX (strap to pin 9)
2RXDReceive dataX
3TXDTransmit dataX
4TX+Transmit dataXX (strap to pin 6)
5GNDSignal groundXX
6RX+Receive dataXX (strap to pin 4)
7RTSRequest to sendX
8CTSClear to sendX
9TX-Transmit dataXX (strap to pin 1)
FIG. 9 shows the wiring configuration for Axcess systems (using the DB-9 PROGRAM port).
The X’s show where to terminate the wires on the DB-9 connector.
16
ViewStat
(Communication
terminal)
FIG. 9 Connecting the ViewStat to an Axcess Control System via the RS232/422/485 (DB-9) port
RS232/422/485
Por t
ViewStat Communicating Thermostat
ViewStat Installation and Wiring
Connecting to NetLinx Integrated Controllers via the RS232/422/485 (DB-9) Port
The table below lists the connector pins, signal types, and signal functions for RS-232/RS-422/RS-
485 DB-9 (male) connector on an NetLinx Integrated Controllers (i.e. NI-2000/3000/4000).
DB-9 PinoutsWiring and Baud Configurations
PinSignalFunctionRS-232RS-422RS-485
1RX-Receive dataXX (strap to pin 9)
2RXDReceive dataX
3TXDTransmit dataX
4TX+Transmit dataXX (strap to pin 6)
5GNDSignal groundXX
6RX+Receive dataXX (strap to pin 4)
7RTSRequest to sendX
8CTSClear to sendX
9TX-Transmit dataXX (strap to pin 1)
The X’s show where to terminate the wires on the DB-9 connector.
FIG. 9 shows the wiring configuration for NetLinx systems (using the DB-9 PROGRAM port).
ViewStat
(Communication
terminal)
FIG. 10 Connecting the ViewStat to an NetLinx Integrated Control System via the RS232/422/485 (DB-9) port
iewStat Communicating Thermostat
RS232/422/485
Por t
17
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