All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is
obtained from the AMX RMA Department. The RMA number must be clearly marked on the outside of each
box. The RMA is valid for a 30-day period. After the 30-day period the RMA will be cancelled. Any shipments
received not consistent with the RMA, or after the RMA is cancelled, will be refused. AMX is not responsible
for products returned without a valid RMA number.
Warranty Repair Policy
•AMX will repair any defect due to material or workmanship issues during the applicable warranty period at no cost to the AMX
Authorized Partner., provided that the AMX Authorized Partner is responsible for in-bound freight and AMX is responsible for
out-bound ground freight expenses.
•The AMX Authorized Partner must contact AMX Technical Support to validate the failure before pursuing this service.
•AMX will complete the repair and ship the product within five (5) business days after receipt of the product by AMX. The AMX
Authorized Partner will be notified if repair cannot be completed within five (5) business days.
•Products repaired will carry a ninety (90) day warranty or the balance of the remaining warranty, whichever is greater.
•Products that are returned and exhibit signs of damage or unauthorized use will be processed under the Non-Warranty Repair
Policy.
•AMX will continue to provide Warranty Repair Services for products discontinued or replaced by a Product Discontinuance
Notice.
Non-Warranty Repair Policy
•Products that do not qualify to be repaired under the Warranty Repair Policy due to age of the product or Condition of the product may be repaired utilizing this service.
•The AMX Authorized Partner must contact AMX Technical Support to validate the failure before pursuing this service.
•Non-warranty repair is a billable service.
•Products repaired under this policy will carry a ninety (90) day warranty on material and labor.
•AMX will notify the AMX Authorized Partner with the cost of repair, if cost is greater than the Standard Repair Fee, within five (5)
days of receipt.
•The AMX Authorized Partner must provide a Purchase Order or credit card number within five (5) days of notification, or the
product will be returned to the AMX Authorized Partner.
•The AMX Authorized Partner will be responsible for in-bound and out-bound freight expenses.
•Products will be repaired within ten (10) business days after AMX Authorized Partner approval is obtained.
•Non-repairable products will be returned to the AMX Authorized Partner with an explanation.
•See AMX Non-Warranty Repair Price List for minimum and Standard Repair Fees and policies.
Table of Contents
Table of Contents
Important Safety Markings .................................................................................1
Markings Used In This Manual .................................................................................. 1
The following symbols are used on the UDM hardware and throughout this Installation Guide to advise
you of important instructions. All maintenance must be carried out by an AMX trained and qualified
installer.
Voltage
This symbol (FIG. 1) warns the presence of a voltage of sufficient magnitude to cause a severe or fatal
electric shock. Follow the appropriate instructions carefully to avoid the risk of injury.
FIG. 1 Voltage symbol
There are NO user serviceable parts within the UDM-0102 or UDM-RX02.
Important Safety Markings
Rating Label
The rating label, containing important safety information, is found on the underside of the UDM-0102
and UDM-RX02. Symbols used on this label are explained below;
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received
including interference that may cause undesirable operation.
Conforms to particular European Directives.
FIG. 2 Rating Label
UDM-1604 Endeleo Multi-Format Distribution Hub
1
Important Safety Markings
Important Instructions
This symbol, used within this manual, indicates an important instruction for the
correct and safe installation, operation or maintenance of your UDM-0102 and
UDM-RX02.
Failure to comply with such instruction may result in injury to person or damage to the
UDM hardware.
Compliance
FCC and IEC
Compliance with FCC and IEC standards are found within the rating label; see above.
Date of Manufacture
For US customers, the date of manufacture is also found underneath the UDM-0102 and UDM-RX02.
Model NumberVendor ID Date Code
(WW/Y)
FIG. 3 Date Of Manufacture Sticker (on bottom panel)
UDM-0102/RX02 Date of Manufacture Sticker
Model NumberModel number and designation, comprised of up to seven characters.
Vendor IDOne- or two-character ID code.
Date CodeThree-digit date code, comprised of week of year (1-52) and last digit of year.
Consecutive numberStarting at “0001” and continuing to “9999”.
Consecutive Number
(4 digits)
2
UDM-1604 Endeleo Multi-Format Distribution Hub
Important Safety Markings
Environmental Conditions
The criteria on this page must be observed for the installation of the UDM-0102 and
UDM-RX02.
Temperature
DO NOT install or operate the UDM-0102 or UDM-RX02 in an area where the ambient temperature
exceeds 35ºC (95ºF) or falls below 5ºC (35ºF).
Humidity
DO NOT install or operate the UDM-0102 or UDM-RX02 in an area in which the ambient relative
humidity exceeds 85% or an area that is prone to condensation.
Water / Liquids
DO NOT install or operate the UDM-0102 or UDM-RX02 near water or in a location which may be
prone to water seepage, dripping or splashing.
DO NOT place objects containing liquids on the appliance.
The hub is not waterproof.
External use
DO NOT operate the UDM-0102 or UDM-RX02 outdoors.
UDM-1604 Endeleo Multi-Format Distribution Hub
3
Important Safety Markings
4
UDM-1604 Endeleo Multi-Format Distribution Hub
UDM-1604 Multi-Format Distribution Hub
UDM-1604 Multi-Format Distribution Hub
Overview
The UDM-1604 Endeleo Multi-format Distribution Hub (FG-UDM-1604) delivers any video source,
including Component, RGB, VGA and S-Video to a virtually unlimited number of display devices
(FIG. 1).
FIG. 1 UDM-1604
The UDM-1604 supports four high-resolution input ports and 16 UDM output ports.
The UDM-1604 delivers media over easily-installed, dedicated Cat5/5e/6, which de-couples distribution
of the media from the corporate backbone. Users can quickly switch and transmit any video source to the
display device, power on/off display devices, and permission user control to select and play video
sources and media servers on demand.
The UDM-1604 offers four high-resolution input ports on the back of each unit. Additional Composite
video inputs (RJ-45 located on the front) enable the connection of four interconnects from a TVM-1600
Managed TV Distribution Hub or four Composite video sources using approved Video over UTP
extenders.
In total, the UDM-1604 system can distribute any combination of the following: four RGBHV sources,
four Component video sources, four S-Video sources or 12 Composite video sources.
Source inputs to the UDM are industry standard VGA, Composite, Component or S-Video feed, and
output is presented as an RJ45 port for connection to Cat5, 5e or 6 twisted-pair Ethernet cable.
Video inputs are connected via the HD15 Input connector on the rear of the UDM. Adapters are used to
bring the different types of video source into the UDM. See the Audio & Video Formats/Resolutions/Distance section on page 12 for tested and confirmed distances.
Each UDM has an Ethernet network port to provide connectivity to a central management system, or can
be controlled by the onboard configuration pages. A Serial connection is also provided for CLI
administration and diagnostic purposes.
Multiple Hubs can be cascaded to support higher number of outputs
UDM-1604 Endeleo Multi-Format Distribution Hub
1
UDM-1604 Multi-Format Distribution Hub
Compatibility
The UDM-1604 is compatible for use with the UDM-RX01 (FG-UDM-RX01) receiver.
Product Specifications
UDM-1604 Specifications
Power Requirements:• 90-264V AC, 50/60Hz
Front Panel Components
IR Sensor:Infrared receive port (IRRX) for learning IR remote control functions from IR con-
Outputs:16 RJ-45 ports for connection to Endeleo TVM hubs (via Cat5, Cat5e or Cat6).
A/V Inputs:4 RJ-45 ports for connection from Endeleo TVM hubs (via Cat5, Cat5e or Cat6).
Rear Panel Components
Network Port:RJ-12 10 BaseT network port is provides network connectivity.
Serial Port:RJ-12 port allows an administrator to control various functions from a command
IRTX Ports:2 Infrared Transmit (IRTX) ports allow the UDM hub to control IR devices via IR
Input Connectors (A-D):4 sets of Input connections for up to 4 A/V inputs with the following connectors:
Cascade IN/OUT Ports:These ports allow UDM Hubs to be cascaded together.
IEC Power Connector:Universal switch-mode power supply.
Network Interface:10baseT
Serial Interface:9600, 8, N, 1
Max Video Input:• 4 x RGBHV (or)
Operating Environment:• 35°F - 95°F (5°C - 35°C)
Dimensions (HWD):
Weight:
Certifications:• CE/UL/FCC part 15 Class A
• Max power consumption: 130W
trolled devices.
line prompt.
emitters attached to the UDM. The IR cable is attached to the IR panel of the controlled device to receive IR commands issued through the software or remote
control.
• Video
• Audio Left
• Audio Right
• SPDIF
• Cascade In Port (from another UDM Hub)
• Cascade Out Port (to another UDM Hub)
• As a Class 1 appliance the Hub should be connected to a mains supply with a
protective earthing connection.
• The Power On/Off switch is located beside the IEC power connector.
Note: The rating label found to the bottom left of the hub, beneath the IEC connector, contains important information applicable to the Hub’s installation environment.
• 4 x S-Video (or)
• 12 x CVBS (plus)
• 4 x Endeleo TVM-1600 or CVBS
• Max. relative humidity - 85% (non-condensing)
1 3/4" x 19" x 12 1/2" (45 mm x 440 mm x 320 mm)
8.8 lb. (4 Kg)
2
UDM-1604 Endeleo Multi-Format Distribution Hub
UDM-1604 Multi-Format Distribution Hub
UDM-1604 Specifications
Included Accessories: • IEC power cord
• 19" mounting brackets
• RS-232 DB-9/RJ-12 connection cable
Note: No A/V interface cables supplied
Other AMX Equipment:• HD15 to S-Video Cable (FG-UDM-SVID01)
• HD15 to 3x RCA Breakout Cable (FG-HD15RCA3F)
• RS232 DB9/RJ12 Connection Cable (FG-RS01)
• UDM-RX01 Multi-Format Receiver (FG-UDM-RX01)
• UDM-RC10 IR Engineering Remote Control (FG-UDM-RC10)
• IR01 IR Emitter Module (FG-IR01)
• IR03 External IR Receiver Module (FG-IR03)
UDM-1604 Endeleo Multi-Format Distribution Hub
3
UDM-1604 Multi-Format Distribution Hub
4
UDM-1604 Endeleo Multi-Format Distribution Hub
Installation
Overview
The UDM-1604 occupies a single rack space in a standard 19" equipment rack. Rack mounting brackets
and screws are located in the accessories box supplied with the UDM-1604.
Exercise extreme care when lifting or moving the hub within the rack to avoid injury. It
is recommended that you seek the assistance of another person when rack mounting
the UDM-1604.
Rack mounting brackets and screws are located in the accessories box supplied with the UDM-1604.
1. Attach the rack mounting brackets to each side of the UDM-1604 using four M4 screws for each
bracket (FIG. 2).
Installation
FIG. 2 Attach the mounting brackets to each side of the Hub
To prevent injury the Hub must be securely attached to the rack in accordance with
the installation instructions.
ALWAYS use the special rack mount brackets supplied and high quality fixing screws
to ensure the hub is installed in the rack correctly.
2. Place the UDM-1604 in the Rack and hold steady.
3. Two fixing holes are supplied on each side of the UDM-1604. Screw the hub into the rack using the
fixing holes (FIG. 3).
FIG. 3 Screw the hub into the rack using the fixing holes
DO NOT stand other units directly on top of the hub when it is rack mounted, as this
will place excessive strain on the mounting brackets.
Ventilation
ALWAYS ensure that the rack enclosure is adequately ventilated.
Sufficient airflow must be achieved (by convection or forced-air cooling) to satisfy the ventilation
requirements of all the items of equipment installed within the rack.
UDM-1604 Endeleo Multi-Format Distribution Hub
5
Installation
6
UDM-1604 Endeleo Multi-Format Distribution Hub
Wiring and Connections
UDM-1604 Front Panel Components
The components on the front panel of the UDM-1604 are described below (FIG. 4).
FIG. 4 UDM-1604 - Front Panel Components
IR Learning Sensor
An IR receive port is found at the front of the UDM Hub to the right hand side. This is used to learn
device IR remote control functions from devices such as DVD players, VCRs etc. Common functions
learned include Power on, Power off, Play, Pause, Stop, etc.
Refer to the Protocols and IR Learning section on page 31 for details.
Wiring and Connections
OUTPUT Ports (RJ-45)
The 16 RJ-45 ports on the front panel of the UDM (labelled “OUTPUTS”) provide connectivity to
UDM-RX01 or UDM-RX02 Multi-Format Receivers. This is a standard RJ-45 connector, and UDM
Receivers can be connected via either Cat5, Cat5e or Cat6 cabling (FIG. 5).
FIG. 5 RJ-45 Pinouts
UDM Port Pinouts
The following table describes the pinout configuration of the UDM port:
UDM Port Pinouts
PairColorRJ45 PinPolarity Endeleo Function
White / Blue5-
1
Blue4+
White / Orange1+
2
Orange2-
White / Green3+
3
Green6-
Green
Red
Blue
White / Brown7+
4
Brown8-, Gnd
UDM-1604 Endeleo Multi-Format Distribution Hub
Bi-Directional Control, Digital Audio, Phantom Power
7
Wiring and Connections
UDM Port Transmission Details
The following table provides transmission details for the UDM port:
An incorrectly terminated cable will result in the following scenarios:
Incorrectly terminated cable results
Pair Composite
Video
1 No Video 1 No Luma No Y No RED LIT
2 No Video 3No Chroma No Pr No BLUE LIT
3 No Video 2 NONE No Pb NONE No GREEN
4
SVideo Component
Video
NONE
RGBHV
Video
UDM-1604 Rear Panel Components
FIG. 6 shows the components on the rear panel of the UDM-1604:
FIG. 6
UDM-1604 - rear panel components
User Port
LINK LED
LIT NONE
8
UDM-1604 Endeleo Multi-Format Distribution Hub
Wiring and Connections
Network Port (RJ45)
The RJ45 Network port on the rear panel of the UDM-1604 provides 10 BaseT network connectivity.
Pinout Configuration
The following table lists the pinouts, signals, and pairing for the Network port.
RJ45 Network Port Pinouts and Signals
PinSignalsConnections PairingColor
1TX +1 --------- 11 --------- 2 Orange-White
2TX -2 --------- 2Orange
3RX +3 --------- 33 --------- 6 Green-White
4no connection4 --------- 4Blue
5no connection5 --------- 5Blue-White
6RX -6 --------- 6Green
7no connection7 --------- 7Brown-White
8no connection8 --------- 8Brown
FIG. 7 diagrams the pinouts and signals for the Network RJ45 connector and cable.
RJ45 wiring diagram
FIG. 7
Consult the Network Administrator for correct cabling from the UDM-1604 onto the
network. For remote connectivity, the Firewall may have to be configured to open port
2008 for remote connectivity over UDP
Default IP Address
The default IP address of the UDM-1604 is 192.168.0.96.
Once the UDM-1604 is switched on, use the Setup option in the UDM WebConsole to configure the
Hub’s correct IP address (see the Setup Page section on page 38).
The IP address may also be configured via the serial port (refer to the Backend Commands section on
page 62).
UDM-1604 Endeleo Multi-Format Distribution Hub
9
Wiring and Connections
Serial Port
The Serial port on the rear panel (labelled “10101”) is available for diagnostic and troubleshooting
purposes.
Connecting the Serial port on the UDM-0102 is not an essential step in the
installation process.
The Serial port on the UDM-1604is an RJ12 connector, and requires a DB9-to-RJ12 adapter cable
(FG-RS01) to connect to a PC for Terminal control.
Serial Port - Default Communication Settings
Use hyper terminal with default serial settings to communicate with the UDM-1604 (and UDM-RX01):
Default Serial Settings
Baud Rate:9600
Data Bits:8
Parity:None
Stop B its:1
Flow Control:None
DB9-to-RJ12 Adapter Cable Pinouts
The following table provides the pinout configuration for the DB9-to-RJ12 adapter cable:
DB9-to-RJ12 Adapter Cable Pinouts
DB9 connectorFunctionAbbreviationRJ12 connector
Pin 1Not usedNC
Pin 2Transmit DataTD or TX or TXD Pin 1
Pin 3Receive DataRD or RX or RXD Pin 2
Pin 4Data Set ReadyDSRPin 3
Pin 5Signal GroundGNDPin 4
Pin 6Data Terminal Ready DTRPin 5
Pin 7Not UsedNCPin 6
Pin 8Not UsedNC
Pin 9Not UsedNC
10
UDM-1604 Endeleo Multi-Format Distribution Hub
Wiring and Connections
IRTX (IR Transmit) Ports
Two 3.5mm stereo IRTX connections issue IR commands from the UDM hub to the controlled device(s):
TX1 – Transmits IR commands to Device 1
TX2 – Transmits IR commands to Device 2
A maximum of two IR devices (such as DVD players or VCRs) can be connected to the UDM via the
IRTX ports on the rear panel (FIG. 8), and controlled via the WebConsole or remote control.
IRTX1 IR Transmitter port (3.5mm stereo output)
IRTX2 IR Transmitter port (3.5mm stereo output)
IRRX IR Receiver port (3.5mm stereo input)
FIG. 8 IR Transmit/Receive Ports
IR devices controlled via the IRTX ports are typically installed within the same
equipment rack as the UDM.
Connecting an IR Device to an IRTX Port
To issue IR commands to the display device such as power on or power off, an IR01 Endeleo IR Emitter
Module (FG-IR01) is needed:
FIG. 9 IR01 Endeleo IR Emitter Module
Ensure the position of the device corresponds to the position assigned in the Devices
option of the UDM-0102’s WebConsole.
1. Connect the IR Emitter Module cable to the appropriate IRTX port on the UDM-0102.
2. Run the other end of the cable to the display device, and attach the IR Emitter over the device’s IR
sensor by removing the cover on the reverse side of the IR Emitter.
3. The UDM-0102 is now capable of issuing IR commands to the display device.
IR commands for each device on the system have to be learned by the UDM-0102 in order to function
properly. Refer to the Protocols and IR Learning section on page 49 on how to learn a device’s IR
commands.
UDM-1604 Endeleo Multi-Format Distribution Hub
11
Wiring and Connections
A/V Source Input Connectors
There are four sets of input connectors to the rear panel of the UDM-1604, labelled A, B, C and D
(FIG. 10).
FIG. 10 A/V Source Input connectors (A and B shown)
Audio & Video Formats/Resolutions/Distance
The following table provides recommended maximum distances for cable runs, based on video class
type at various resolutions:
It is important to note that the maximum distances indicated above are not absolute, but are
recommended distances that have been tested to deliver video at the specified resolutions, without
significant signal degradation. In particular, lower resolutions (640 x 480, 720 x 480 and 800 x 600) can
often be delivered significantly further than what is indicated in the table.
Several factors affect the overall quality of the displayed video, including the quality of the twisted pair
cable and connectors used, the nature of the video image itself, as well as the particulars of the
installation and how the video is displayed and viewed.
Two major factors affect the quality of signal transmission include:
Cable Distance: Naturally, long distances cable runs (in excess of 300 meters/1000 feet) are
always subject to resistance and capacitance losses which can negatively impact the quality of
the image.
Skew: "Skew" represents the slight delay that results from the variation in wiring lengths for
each of the twisted pairs. The effects of skew on A/V signals increases with cable length.
Excessive skew can adversely affect video image quality, especially at long cable lengths and
high signal resolutions.
UDM-1604 Endeleo Multi-Format Distribution Hub
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