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Warranty Repair Policy
•AMX will repair any defect due to material or workmanship issues during the applicable warranty period at no cost to the AMX
Authorized Partner., provided that the AMX Authorized Partner is responsible for in-bound freight and AMX is responsible for
out-bound ground freight expenses.
•The AMX Authorized Partner must contact AMX Technical Support to validate the failure before pursuing this service.
•AMX will complete the repair and ship the product within five (5) business days after receipt of the product by AMX. The AMX
Authorized Partner will be notified if repair cannot be completed within five (5) business days.
•Products repaired will carry a ninety (90) day warranty or the balance of the remaining warranty, whichever is greater.
•Products that are returned and exhibit signs of damage or unauthorized use will be processed under the Non-Warranty Repair
Policy.
•AMX will continue to provide Warranty Repair Services for products discontinued or replaced by a Product Discontinuance
Notice.
Non-Warranty Repair Policy
•Products that do not qualify to be repaired under the Warranty Repair Policy due to age of the product or Condition of the product may be repaired utilizing this service.
•The AMX Authorized Partner must contact AMX Technical Support to validate the failure before pursuing this service.
•Non-warranty repair is a billable service.
•Products repaired under this policy will carry a ninety (90) day warranty on material and labor.
•AMX will notify the AMX Authorized Partner with the cost of repair, if cost is greater than the Standard Repair Fee, within five (5)
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•The AMX Authorized Partner must provide a Purchase Order or credit card number within five (5) days of notification, or the
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•Products will be repaired within ten (10) business days after AMX Authorized Partner approval is obtained.
•Non-repairable products will be returned to the AMX Authorized Partner with an explanation.
•See AMX Non-Warranty Repair Price List for minimum and Standard Repair Fees and policies.
Software License and Warranty Agreement
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Important Safety Markings
Markings Used In This Manual
The following symbols are used on the UDM hardware and throughout this Installation Guide to advise
you of important instructions. All maintenance must be carried out by an AMX trained and qualified
installer.
Voltage
This symbol (FIG. 1) warns the presence of a voltage of sufficient magnitude to cause a severe or fatal
electric shock. Follow the appropriate instructions carefully to avoid the risk of injury.
FIG. 1 Voltage symbol
There are NO user serviceable parts within the UDM-0102 or UDM-RX02.
Important Safety Markings
Rating Label
The rating label, containing important safety information, is found on the underside of the UDM-0102
and UDM-RX02. Symbols used on this label are explained below;
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received
including interference that may cause undesirable operation.
Conforms to particular European Directives.
FIG. 2 Rating Label
UDM-0102 and UDM-RX02 Operation/Reference Guide
Important Safety Markings
Important Instructions
This symbol, used within this manual, indicates an important instruction for the
correct and safe installation, operation or maintenance of your UDM-0102 and
UDM-RX02.
Failure to comply with such instruction may result in injury to person or damage to the
UDM hardware.
Compliance
FCC and IEC
Compliance with FCC and IEC standards are found within the rating label; see above.
Date of Manufacture
For US customers, the date of manufacture is also found underneath the UDM-0102 and UDM-RX02.
Model NumberVendor ID Date Code
(WW/Y)
FIG. 3 Date Of Manufacture Sticker (on bottom panel)
UDM-0102/RX02 Date of Manufacture Sticker
Model NumberModel number and designation, comprised of up to seven characters.
Vendor IDOne- or two-character ID code.
Date CodeThree-digit date code, comprised of week of year (1-52) and last digit of year.
Consecutive numberStarting at “0001” and continuing to “9999”.
Consecutive Number
(4 digits)
UDM-0102 and UDM-RX02 Operation/Reference Guide
Important Safety Markings
Environmental Conditions
The criteria on this page must be observed for the installation of the UDM-0102 and
UDM-RX02.
Temperature
DO NOT install or operate the UDM-0102 or UDM-RX02 in an area where the ambient temperature
exceeds 35ºC (95ºF) or falls below 5ºC (35ºF).
Humidity
DO NOT install or operate the UDM-0102 or UDM-RX02 in an area in which the ambient relative
humidity exceeds 85% or an area that is prone to condensation.
Water / Liquids
DO NOT install or operate the UDM-0102 or UDM-RX02 near water or in a location which may be
prone to water seepage, dripping or splashing.
DO NOT place objects containing liquids on the appliance.
The hub is not waterproof.
External use
DO NOT operate the UDM-0102 or UDM-RX02 outdoors.
UDM-0102 and UDM-RX02 Operation/Reference Guide
Important Safety Markings
UDM-0102 and UDM-RX02 Operation/Reference Guide
Table of Contents
Table of Contents
Important Safety Markings ................................................................................. a
Markings Used In This Manual .................................................................................. a
Voltage............................................................................................................................ a
Rating Label.............................................................................................................. a
Important Instructions .............................................................................................. b
Compliance ............................................................................................................... b
FCC and IEC .................................................................................................................... b
Date of Manufacture ....................................................................................................... b
Environmental Conditions......................................................................................... c
Temperature .................................................................................................................... c
Humidity........................................................................................................................... c
Water / Liquids................................................................................................................. c
External use ..................................................................................................................... c
UDM-0102 1x2 Multi-Format Distribution Mini-Hub ..........................................1
The UDM-0102 (FG-UDM-0102) is designed for smaller installations with long video/audio cable runs. It
supports two high-resolution input ports and one UDM output port, making it an ideal solution for distributing
audio/video content to a classroom, conference room or other presentation room.
FIG. 1 UDM-0102
Advanced, yet cost-effective, the UDM-0102 delivers media over easily-installed, dedicated Cat5/5e/6, which
de-couples distribution of the media from the corporate backbone. Users can quickly switch and transmit any
video source to any display device, power on/off display devices, and permission user control to select and
play video sources and media servers on demand.
The UDM-0102 supports any combination of the following: two RGBHV sources, two Component
video sources, two S-Video sources or six Composite video sources.
Supported source inputs to the UDM include standard VGA, Composite, Component or S-Video feed,
and output is presented as an RJ45 port for connection to Cat5, 5e or 6 twisted-pair Ethernet cable.
Video inputs are connected via the HD15 VIDEO IN Input connectors on the rear of the UDM. Adapters
are used to bring the different types of video source into the UDM.
To use Component or Composite input, you will need the Endeleo HD-15 to 3x RCA
Breakout Cable: UDM-HD15RCA3F (FG-HD15RCA3F, not included).
To use SVideo input, you will need the Endeleo HD-15 to S-Video Cable Breakout Cable:
UDM-SVID01 (FG-UDM-SVID01, not included).
Each UDM has an Ethernet network port to provide connectivity to a central management system, or can
be controlled by the onboard configuration pages. A Serial connection is also provided for CLI
administration and diagnostic purposes.
The UDM-0102 can deliver all content and control up to 2300 feet. See the Audio & Video Formats/Resolutions/Distance section on page 11 for tested and confirmed distances.
Common Application
Ideal for distributing audio/video content to classrooms, conference rooms or other presentation rooms.
Features
2 multi-format inputs x 1 RJ-45 output
Digital audio support
Central device control
Switched manually, centrally (browser) and/or via remote control
UDM-0102 and UDM-RX02 Operation/Reference Guide
1
UDM-0102 1x2 Multi-Format Distribution Mini-Hub
Compatibility
The UDM-0102 is compatible for use with UDM-RX02 (FG-UDM-RX02) Endeleo Multi-Format Receivers.
See the UDM-RX02 Multi-Format Receiver section on page 13 for details.
• UDM-RC10 Endeleo Multi-Format IR Engineering Remote Control
(FG-UDM-RC10)
• UDM-RC02 Multi-Format IR Remote Control (FG-UDM-RC02)
• IR Emitter Module (FG-IR01)
• External IR Receiver Module (FG-IR03)
Front Panel Controls
SELECT Pushbutton (Switching Sources)
The UDM-0102 supports 2 AV input sources that can be switched manually.
To switch the inputs at the device, press the SELECT pushbutton on the front of the device.
PRESETS 1/2 Pushbuttons (Executing Presets)
The UDM-0102 supports a total of 2 presets.
1. Select the AV input source (1 or 2), via the SELECT pushbutton.
2. Select either PRESET 1 or PRESET 2 to execute.
Powering The UDM-0102 On/Off
Powering on the Hub: Insert the barrel connector of the power supply into the power
connector on the UDM.
Powering off the Hub: Remove the barrel connector of the power supply from the power
connector on the UDM.
Front Panel LEDs
Power Status LED
Yellow LED on front panel indicates unit is powered.
Active Source LEDs
The front LEDs are grouped by control type and are labeled according to their corresponding port
(connector) numbers on the rear of the unit.
A - Source A is currently selected
B - Source B is currently selected
Status LED
This LED changes from red to green when it receives a valid UDP command, and returns to red after 30
seconds if it has not received anything.
UDM-0102 and UDM-RX02 Operation/Reference Guide
3
UDM-0102 1x2 Multi-Format Distribution Mini-Hub
4
UDM-0102 and UDM-RX02 Operation/Reference Guide
UDM-0102 Wiring and Connections
UDM-0102 Wiring and Connections
Overview
The system diagram in FIG. 2 illustrates a basic installation using the UDM-0102 Hub, UDM-RX02
receivers, and attached display and audio playback devices:
LCD
UDM-RX02
UDM-0102
UDM-RC02
Ethernet
Serial
Audio/Video
Cat5
IR Control
SWT
FIG. 2 UDM-0102 System Diagram
UDM-0102
Internet
UDM-0102 Front Panel Components
FIG. 3 shows the components on the front panel of the UDM-0102:
HDTV Satellite Receiver
Laptop
ETHERNET port (RJ45)
Power LED
Active input (A/B) LED
FIG. 3 UDM-0102 - front panel components
UDM-0102 and UDM-RX02 Operation/Reference Guide
Serial port (RJ12)
Source
Select
button
Preset buttons (1/2)
Status LED
RJ45 port for connection
to an UDM-RX02 Receiver
5
UDM-0102 Wiring and Connections
Power LED
Refer to the Front Panel LEDs section on page 3 for descriptions of the front panel LEDs.
ETHERNET Port (RJ45)
The RJ45 port on the front panel of the UDM (labelled “ETHERNET”) provides 10 BaseT network
connectivity.
Pinout Configuration
The following table lists the pinouts, signals, and pairing for the Ethernet port.
RJ45 Ethernet Port Pinouts and Signals
PinSignalsConnectionsPairingColor
1TX +1 --------- 11 --------- 2Orange-White
2TX -2 --------- 2Orange
3RX +3 --------- 33 --------- 6Green-White
4no connection4 --------- 4Blue
5no connection5 --------- 5Blue-White
6RX -6 --------- 6Green
7no connection7 --------- 7Brown-White
8no connection8 --------- 8Brown
FIG. 4 diagrams the pinouts and signals for the Ethernet RJ45 connector and cable.
RJ45 wiring diagram
FIG. 4
Consult the Network Administrator for correct cabling from the UDM-0102 onto the
network. For remote connectivity, the Firewall may have to be configured to open port
2008 for remote connectivity over UDP
Default IP Address
The default IP address of the UDM-0102 is 192.168.0.96.
Once the UDM-0102 is switched on, use the Setup option in the UDM WebConsole to configure the
Hub’s correct IP address (see the Setup Page section on page 38).
The IP address may also be configured via the serial port (refer to the Backend Commands section on
page 62).
6
UDM-0102 and UDM-RX02 Operation/Reference Guide
UDM-0102 Wiring and Connections
Serial (RJ12) Port
Connecting the Serial port on the UDM-0102 is not an essential step in the
installation process.
The SERIAL (RJ12) port on the front panel (labelled “10101”) is available for diagnostic and
troubleshooting purposes.
The Serial port on the UDM-0102 requires a DB9-to-RJ12 adapter cable (FG-RS01, not included) to
connect to a PC for Terminal control.
Serial Port - Default Communication Settings
Use hyper terminal with default serial settings to communicate with the UDM-0102 (and UDM-RX02):
Default Serial Settings
Baud Rate:9600
Data Bits:8
Parity:None
Stop B its:1
Flow Control:None
DB9-to-RJ12 Adapter Cable Pinouts
The following table provides the pinout configuration for the DB9-to-RJ12 (FG-RS01, not included)
adapter cable (:
DB9-to-RJ12 Adapter Cable Pinouts
DB9 connectorFunctionAbbreviationRJ12 connector
Pin 1Not usedNC
Pin 2Transmit DataTD or TX or TXDPin 1
Pin 3Receive DataRD or RX or RXDPin 2
Pin 4Data Set ReadyDSRPin 3
Pin 5Signal GroundGNDPin 4
Pin 6Data Terminal ReadyDTRPin 5
Pin 7Not UsedNCPin 6
Pin 8Not UsedNC
Pin 9Not UsedNC
Active Input (A/B) and STATUS LEDs
Refer to the Front Panel LEDs section on page 3 for descriptions of the front panel LEDs.
SELECT and PRESETS 1/2 Pushbuttons
Refer to the Front Panel Controls section on page 3 for descriptions of the front panel control
pushbuttons.
UDM-0102 and UDM-RX02 Operation/Reference Guide
7
UDM-0102 Wiring and Connections
UDM Port (RJ45)
The RJ45 port on the front panel of the UDM-0102 labelled “UDM” provides connectivity to a UDMRX02 Multi-Format Receiver. This is a standard RJ45 connector, and the UDM-RX02 can be connected
via either Cat5, Cat5e or Cat6 cabling.
UDM Port Pinouts
The following table describes the pinout configuration of the UDM port:
UDM Port Pinouts
PairColorRJ45 PinPolarity Endeleo Function
White / Blue5-
1
Blue4+
White / Orange1+
2
Orange2-
White / Green3+
3
Green6-
White / Brown7+
4
Brown8-, Gnd
Green
Red
Blue
Bi-Directional Control, Digital Audio, Phantom Power
UDM Port Transmission Details
The following table provides transmission details for the UDM port:
There are two sets of input connectors to the rear panel of the UDM-0102, labelled A and B (FIG. 6).
Digital Audio Input (SPDIF)
RCA Audio Inputs (L/R)
Video Input (female HD15)
FIG. 6 A/V Source Input connectors
VIDEO IN Connectors (HD15)
FIG. 7 provides the pin layout for the VIDEO IN HD15 Connectors:
12345
678910
1112131415
FIG. 7 VIDEO IN HD15 Connector
UDM-0102 and UDM-RX02 Operation/Reference Guide
Input Pin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
VGA
Red
Green
Blue
n/c
n/c
Red - Ground
Green - Ground
Blue - Ground
n/c
n/c
n/c
n/c
Horz. Synch
Vert. Sy nch
n/c
HD15 Pinouts
Component
Y
Pb
Pr
n/c
n/c
Y - Ground
Pb - Ground
Pr - Ground
n/c
n/c
n/c
n/c
n/c
n/c
n/c
S-Video
Luminance
n/c
Chrominance
n/c
n/c
Luminance - Ground
n/c
Chrominance - Ground
n/c
n/c
n/c
n/c
n/c
n/c
n/c
Composite
CVBS1
CVBS2
CVBS3
n/c
n/c
CVBS1 - Ground
CVBS2 - Ground
CVBS3 - Ground
n/c
n/c
n/c
n/c
n/c
n/c
n/c
9
UDM-0102 Wiring and Connections
The UDM-HD15RCA3F Endeleo HD15 to 3x RCA Breakout Cable
(FG-HD15RCA3F) referenced in the table above is different from a standard RCA
cable, and an RCA cable cannot be used in its place (the Y, Pb, and Pr connections
are shifted from the VESA standard). If a standard cable is to be used, you will have
to swap the connectors. Contact AMX Technical Support for details.
Connecting a VGA Video Input
1.
Connect one end of a VGA cable to the source device’s VGA output port.
2. Attach the other end of the cable to the appropriate VIDEO IN connection (A or B) on the UDM.
For example, connect to the Video In connection on Input A of the Hub.
3. Connect any audio to the analog (RCA) audio connectors or digital (SPDIF) connector.
Ensure Input A is configured as a “VGA Input” and named appropriately within the
“Inputs” section of the UDM’s built-in WebConsole. Also ensure the correct Audio
Type (Analog L/R or S/PDIF) is selected for the relevant input. Refer to the
Configuration section on page 21 for details.
Connecting a Component Video Input
Connect the UDM-HD15RCA3F Breakout Cable (FG-HD15RCA3F, not included) to the video
1.
source device’s Component video output connectors (Red, Green and Blue).
2. Attach the other end of the cable to the appropriate VIDEO IN connection (A or B) on the UDM.
3. Connect any audio to the analog (RCA) audio connectors or digital (SPDIF) connector.
Connecting an S-Video Input
1.
Connect the UDM-SVID01 HD15 to SVideo cable (FG-UDM-SVID01, not included) to the video
source’s S-Video connection.
2. Attach the other end of the cable to the appropriate VIDEO IN connection (A or B) on the UDM.
3. Connect any audio to the analog (RCA) audio connectors or digital (SPDIF) connector.
Connecting a Composite Video Input
1.
Connect the UDM-HD15RCA3F Breakout Cable (FG-HD15RCA3F, not included) to the source
device’s Composite output ports:
A1 = red RCA
A2 = green RCA
A3 = blue RCA
2. Attach the other end of the cable to the appropriate VIDEO IN connection (A or B) on the UDM.
3. Connect any audio to the analog (RCA) audio connectors or digital (SPDIF) connector.
Endeleo Video Adapter Cables
The following adapter cables are available from AMX, to allow connecting various video input types to
the UDM-0102:
Endeleo Adapter Cables
NameFG #Description
UDM-HD15RCA3 FG-HD15RCA3Endeleo HD-15 to 3x RCA Breakout Cable
UDM-SVID01FG-UDM-SVID01 Endeleo HD-15 to S-Video Cable Breakout Cable
10
UDM-0102 and UDM-RX02 Operation/Reference Guide
UDM-0102 Wiring and Connections
Audio & Video Formats/Resolutions/Distance
The following table provides allowed distances for video cable runs of various classes and formats: l
Audio & Video Formats/Resolutions/Distance
ClassFormatNameMax Distance
Composite720x480NTSC2300’ (700m)
720x756PAL2300’ (700m)
Component720x480480p2300’ (700m)
720x756576p2300’ (700m)
1280x720720p650’ (200m)
1920x10801080i500’ (150m)
1920x10801080p400’ (120m)
VGA640x480VGA650’ (200m)
800x600SVGA650’ (200m)
1024x768XGA650’ (200m)
1280x1024SXGA500’ (150m)
1600x1200UXGA400’ (120m)
It is important to note that the maximum distances indicated above are not absolute, but are recommended
distances that have been tested to deliver video at the specified resolutions, without significant signal
degradation. In particular, lower resolutions (640 x 480, 720 x 480 and 800 x 600) can often be delivered
significantly further than what is indicated in the table.
Several factors affect the overall quality of the displayed video, including the quality of the twisted pair cable
and connectors used, the nature of the video image itself, as well as the particulars of the installation and how
the video is displayed and viewed.
Two major factors affect the quality of signal transmission include:
Cable Distance: Naturally, long distance cable runs (in excess of 300 meters/1000 feet) are always
subject to resistance and capacitance losses which can negatively impact the quality of the image.
Skew: "Skew" represents the slight delay that results from the variation in wiring lengths for each
of the twisted pairs. The effects of skew on A/V signals increases with cable length. Excessive skew
can adversely affect video image quality, especially at long cable lengths and high signal
resolutions.
IRTX (IR Transmit) Ports
Two 3.5mm stereo IRTX connections issue IR commands from the UDM hub to the controlled device(s):
IRTX1 – Transmits IR commands to Device 1
IRTX2 – Transmits IR commands to Device 2
A maximum of two IR devices (such as DVD players or VCRs) can be connected to the UDM via the
IRTX ports on the rear panel (FIG. 8), and controlled via the WebConsole or remote control.
UDM-0102 and UDM-RX02 Operation/Reference Guide
11
UDM-0102 Wiring and Connections
IRTX1 IR Transmitter port (3.5mm stereo output)
IRTX2 IR Transmitter port (3.5mm stereo output)
FIG. 8 IR Transmit/Receive Ports
IR devices controlled via the IRTX ports are typically installed within the same
equipment rack as the UDM.
Connecting an IR Device to an IRTX Port
To issue IR commands to the display device such as power on or power off, an IR01 Endeleo IR Emitter
Module (FG-IR01) is needed:
IRRX IR Receiver port (3.5mm stereo input)
FIG. 9 IR01 Endeleo IR Emitter Module
Ensure the position of the device corresponds to the position assigned in the Devices
option of the UDM-0102’s WebConsole.
1. Connect the IR Emitter Module cable to the appropriate IRTX port on the UDM-0102.
2. Run the other end of the cable to the display device, and attach the IR Emitter over the device’s IR
sensor by removing the cover on the reverse side of the IR Emitter.
3. The UDM-0102 is now capable of issuing IR commands to the display device.
IR commands for each device on the system have to be learned by the UDM-0102 in order to function
properly. Refer to the Protocols and IR Learning section on page 49 on how to learn a device’s IR
commands.
IR Receiver (IRRX) Port
The IR RX port has two purposes:
It is used for devices utilizing Passthrough Mode. Refer to the Passthrough Mode (Inputs A –
B) section on page 30 for information.
Also used for learning and creating new IR protocols. Refer to the Creating and Learning an
IR Protocol section on page 51 for details.
12
UDM-0102 and UDM-RX02 Operation/Reference Guide
UDM-RX02 Multi-Format Receiver
Overview
Installed at the display device, the UDM-RX02 (FG-UDM-RX02) converts the signal received from the
UDM-1604 or UDM-0102 Multi-Format Distribution Hub to standard audio/video signals (FIG. 10).
FIG. 10 UDM-RX02
The UDM-RX02 includes support for Common Mode Sync, found in the latest display devices, to synchronize
color images being displayed. The UDM-RX02 also allows an optional local power supply to be added for
long cable runs. With intelligent receiver technology, each UDM-RX02 is powered remotely from the MultiFormat Distribution Hub via the Cat 5, 5e or 6 cable. As the hub is switched from one video/audio source to
another, the receiver detects a change in signal and automatically switches the Plasma or LCD screen to its
new video format.
Distances of 1,000 feet/300 meters are supported at 1280x1024; higher resolutions are supported at shorter
distances.
UDM-RX02 Multi-Format Receiver
Common Application
Perfect for the receiving end of sources to be displayed in classrooms, conference rooms or other presentation
rooms.
Features
Video Support for 1600 x 1200 (UXGA), 1920 x 1080 (HDTV), Component (Y/Pb/Pr), S-Video,
CVBS-PAL/NTSC
S/PDIF, Digital and analog stereo audio support
IR blaster and receiver ports
UDM-RX02 Product Specifications
UDM-RX02 Specifications
Power Requirements:24VDC @ .75A
Rear Panel Connectors:
Power Socket:2.1mm barrel-style DC power socket (female)
UDM Hub Port:Provides audio/video transport via Cat5, Cat5e or Cat6 to an UDM-0102 Hub.
Serial (RJ12) port:Enables an administrator to control the various functions to the UDM-RX02
from a command line prompt and terminal connection.
Requires a DB9-to-RJ12 adapter cable (FG-RS01) to connect to a PC.
IR Rx Port:3.5mm stereo input port, for connection of an IR receiver to allow setup of the
IR Tx Port:3.5mm stereo IR Transmitter output port allows one IR-controlled device
UDM-RX02, local compensation controls, and remote control of centrally
located IR devices.
(such as a DVD or VCR player) to be controlled via optional wired IR emitter.
UDM-0102 and UDM-RX02 Operation/Reference Guide
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