AMX PTM-D15 User Manual
PTM-D15
Platinum Series
15" Multimedia Touch Panel
instruction manual
To u c h Panels and Accessories
AMX Limited Warranty and Disclaimer
AMX Corporation warrants its products to be free of defects in material and workmanship under normal use for
three (3) years from the date of purchase from AMX Corporation, with the following exceptions:
• Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch
overlay components that are warranted for a period of one (1) year.
• Disk drive mechanisms, pan/tilt heads, power supplies, MX Series products, and KC Series products are
warranted for a period of one (1) year.
• Unless otherwise specified, OEM and custom products are warranted for a period of one (1) year.
• Software is warranted for a period of ninety (90) days.
• Batteries and incandescent lamps are not covered under the warranty.
This warranty extends only to products purchased directly from AMX Corporation or an Authorized AMX Dealer.
AMX Corporation is not liable for any damages caused by its products or for the failure of its products to perform.
This includes any lost profits, lost savings, incidental damages, or consequential damages. AMX Corporation is not
liable for any claim made by a third party or by an AMX Dealer for a third party.
This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort
claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation of
liability cannot be waived or amended by any person. This limitation of liability will be effective even if AMX
Corporation or an authorized representative of AMX Corporation has been advised of the possibility of any such
damages. This limitation of liability, however, will not apply to claims for personal injury.
Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or
exclusion of incidental or consequential damages for consumer products. In such states, the limitation or exclusion of
the Limited Warranty may not apply. This Limited Warranty gives the owner specific legal rights. The owner may
also have other rights that vary from state to state. The owner is advised to consult applicable state laws for full
determination of rights.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX CORPORATION MAKES NO
OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMX CORPORATION
EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY
IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS
LIMITED WARRANTY.
Table of Contents
Table of Contents
Safety Instructions ...................................................................................................a
FCC Compliance ............................................................................................................... b
Platinum Touch Panel ..............................................................................................1
Platinum Package Components........................................................................................ 1
Specifications .................................................................................................................... 2
PTM-D15 Rear Components............................................................................................. 5
PTM-D15 Sample Configuration ....................................................................................... 6
Installation and Wiring .............................................................................................7
Setting up the Panel .......................................................................................................... 7
Table Top Installation (PTM-D15) ..................................................................................... 7
Installing the Table Top support bracket .................................................................................. 7
Connecting the cables on a PTM-D15 panel ........................................................................... 9
Using the VGA IN DB-15 (male) high-density connector ......................................................... 9
Connecting to Optional Components .............................................................................. 10
Configuration and Setup ........................................................................................13
PTM-D15 Startup and Setup Procedures........................................................................ 13
Rear Panel buttons ................................................................................................................ 13
Setting Up Serial Communication from PC to the TPI/3.................................................. 14
Setting Up Serial procedures ................................................................................................. 14
Using AxcessX for serial communication ............................................................................... 14
Using HyperTerminal for serial communication ..................................................................... 15
Setting up the PTM-D15 touch device ................................................................................... 16
Setting the Output Resolution ................................................................................................ 17
Calibrating the Monitor ........................................................................................................... 18
Setting Up AXlink Communication from Master to the TPI/3........................................... 18
Setting Up AXlink procedures ................................................................................................ 18
Using AXCESSX for AXlink communication .......................................................................... 19
Using HyperTerminal for AXlink communication.................................................................... 19
Setting up the PTM-D15 touch device through AXlink ........................................................... 19
Setting Up NetLinx Communication from PC to the TPI/3............................................... 20
Using NetLinx Studio for communication via an Ethernet connection.................................... 20
Using NetLinx Studio for communication via an COM Port.................................................... 22
On Screen Display (OSD) Features .......................................................................25
On Screen Display (OSD) Icons...................................................................................... 25
Exiting the OSD............................................................................................................... 26
TM-D15 15" Platinum Touch Panel
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Table of Contents
Auto Tuning the Panel..................................................................................................... 26
Selecting the Language of the OSD................................................................................ 26
Adjusting Audio Volume .................................................................................................. 26
Adjusting Screen Brightness and Contrast ..................................................................... 27
Adjusting Display Performance (Clock and Phase) ........................................................ 27
Adjusting Horizontal and Vertical Screen Position .......................................................... 28
Selecting the Picture Color Temperature ........................................................................ 28
Adjusting Display Color (Red, Green, Blue).................................................................... 29
Adjusting OSD Menu Parameters (OSD Position and Timer)......................................... 29
Adjusting the Picture Sharpness ..................................................................................... 30
Automatic Contrast Adjustment (Auto Contrast) ............................................................. 31
Optimizing Picture Performance in DOS (Graphic/Text)................................................. 31
Returning (RECALL) to Factory Default Settings............................................................ 32
Exiting/Saving the OSD................................................................................................... 32
Troubleshooting .....................................................................................................33
Display Troubleshooting.................................................................................................. 33
Warning Messages and their Meanings.......................................................................... 34
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PTM-D15 15" Platinum Touch Panel
Safety Instructions
Safety Instructions
1. Installation:
! Do not cover or block the ventilation holes in the case.
! Do not install the monitor near heat sources such as radiators/air ducts, or in a place
subject to direct sunlight, excessive dust, mechanical vibration or shock.
2. Warning on power connection - Use the pre-packaged power cord for connection to the rear
of the panel. The outlet should be installed near the monitor and be easily accessible.
! Do not allow anything to rest on the power cord.
! Disconnect the power plug from the power outlet under following conditions:
! If you are using it for an indefinite period time.
! When the power cord or plug is damaged.
! If the product has been dropped or the cabinet has been damaged.
! If the product exhibits a distinct change in performance, indicating a need for
service.
3. Maintenance:
! Clean the cabinet, glass, and controls with a soft cloth lightly moistened with a mild
detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such
as alcohol or benzene.
! Do not rub, touch, or tap the surface of the screen with sharp or abrasive items such as a
pen or a screwdriver. This type of contact may result in scratched glass.
PTM-D15 15" Platinum Touch Panel
a
Safety Instructions
! Do not insert sharp objects or spill liquid into the monitor through ventilation holes. This
may cause accidental fire, electric shock, or failure.
! Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltages or other risks.
4. Transportation:
! When you transport this monitor for repair or shipment, use the original carton and
packing materials.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
! Re-orient or relocate the receiving antenna.
! Increase the separation between the equipment and receiver.
! Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
! Consult the dealer or an experienced radio/TV technician for help.
Any unauthorized modification to this equipment will result in the revocation of
the authorization to operate the equipment and void the product warranty.
b
PTM-D15 15" Platinum Touch Panel
Platinum Touch Panel
The 15" Platinum Table Top Panel (PTM-D15) comes ready-to-install and ready-to-use.
The PTM-D15 provides an impressive blend of vivid color graphics, sharp icons and seamless
video. The touch input works via a serial device, such as a serial mouse or touch monitor. This
system can be expanded by purchasing an optional AXB-TPI/3 with additional TPI/3 modules such
as the TP3-VGA (Graphics), TP3-RGB (RGB input), and TP3-VID (video) cards. The TPI/3
allows the use of any combination of these three cards.
Platinum Package Components
PTM-D15 15" Platinum Touch Panel
This panel is available in a Table Top (PTM-D15) version. This
touch panel has a wide viewing angle, crisp color with quality
depth/contrast, a +
panel allow a +
screen overlay. It receives a VGA signal through either a
Composite or S-Video connector port on the optional TPI/3.
160° viewable area, track wheels under the
360° base swivel, and an enhanced touch
Platinum Touch Panel
Powe r Adapter
Connects to the power cord in order to supply power to the
PTM-D15 touch panel.
Powe r Cord
Connects to the power adapter in order to supply power to the
PTM-D15/A touch panel.
15-pin DB15 VGA Signal Cable
Provides a video signal from the video source to the rear of
the PTM-D15 touch panel.
Cont.
TM-D15 15" Platinum Touch Panel
1
Platinum Touch Panel
8-pin Mini Din to 9-pin DB9 Touch Panel Signal Cable
Provides a touchscreen signal from the PTM-D15 touch panel
to the panel interface.
Touch Screen Support Bracket and screws
Provides upright support for the PTM-D15 touch panel when
placed on a flat level surface.
USB Cable
Used to provide communication between the panel and the
USB port on the video source.
Audio Cable
Provides audio output connection between the panel and
external speakers.
DB-9 (on COM1/2)
8-pin mini-DIN
(on rear of panel)
Specifications
The following table lists the specifications of the PTM-D15 and describes the front and rear panel
components.
Specifications
Dimensions (HWD):
TableTop Panel • 16.56" x 16.17" x 7.09" (42.08 cm x 41.07 cm x 18.00 cm)
Power Consumption • AC: 90 ~ 265 V, 50 ~ 60 Hz
• < 30 W (On), < 8 W (stand-by), and < 5 W (Off)
On-Screen Properties:
Screens Size 15 inch (38.10 cm) diagonal
Pixel Format 1024 x 768 vertical strip @ 75 Hz
Pixel Pitch 0.297 mm x 0.297 mm
Maximum Pixel Clock 80 MHz
2
Brightness 220 cd/m
Contrast Ratio 300:1
Viewing Angle 160°/160° (minimum)
Color Depth 18-bit (256-color)
Memory EPROM Chip
(typical)
2
PTM-D15 15" Platinum Touch Panel
Platinum Touch Panel
Specifications (Cont.)
Ratings • Safety - UL, CUL, EPA, CB, TUV/BUART, Nordic
• EMI - FCC-B, CE
• VESA - DCC1/2B, DPMS
Enclosure High-impact plastic with gray matte finish
Weight:
PTM-D15 panel 5.5 kg (12.10 lbs.)
Input Signal:
Horizontal Frequency 31 kHz - 60 kHz
Vertical Frequency 50 Hz - 75 Hz
Maximum Pixel Clock 80 MHz
Rear Panel Buttons:
Power Switch Turns the display On and Off
AUTO Button Adjusts the picture position and performance automatically
UP Button Activates the On-Screen Display menu and moves the menu cursor clockwise
to select menu items.
DOWN Button Activates the On-Screen Display menu and moves the menu cursor counter-
clockwise to select menu items.
Increase Button (+) Activates the On-Screen Display menu. Selects the menu items and adjusts
their features (increases values).
Decrease Button (-) Activates the On-Screen Display menu. Selects the menu items and adjusts
Rear Panel Connectors:
VGA Analog Input 15-pin Mini D-Sub (DB-15) connector for input of VGA signals
PWR 12 VDC 3-pin AC plug provides power to the display. Supplied by connecting
USB Upstream Port Type 2 USB connector to Type 1 USB connector plug. Used to provide
USB Downstream Port Type 1 USB connector to Type 1 USB connector plug. Used to communicate
Line In 3.5 mini-jack for audio input connector. Used to feed an external audio source
Line Out 3.5 mini-jack for audio output connector. Used to transmit audio to an external
TouchScreen Signal Cable 8-pin Mini Din to 9-pin (DB-9) connector for TouchScreen signal
Tilt Angle 30° (degrees from vertical)
Base Swivel Angle +
their features (decreases values).
the Power Adapter and Power Cord.
communication between the touch panel and a video source.
• Self-powered; 5V/500Ma (max.)
• Full speed transfer @ 12Mb/sec and Low speed transfer @ 1.5Mb/sec
• USB 1.1 compliant
between USB devices.
• Self-powered; 5V/500Ma (max.)
• Full speed transfer @ 12Mb/sec and Low speed transfer @ 1.5Mb/sec
• USB 1.1 compliant
into the touch panel.
• Frequency response: 80Hz - 20KHz (typical)
audio source.
• Practical output: 1.5w + 1.5w RMS (typical)
communication between the panel and computer/panel interface through
COM1 or COM2.
360° (from center position)
TM-D15 15" Platinum Touch Panel
3
Platinum Touch Panel
Specifications (Cont.)
User Presets:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Environmental:
Operating Temperature 0° C to 40° C (32° F to 104° F)
Storage Temperature -20° to 60° C (-4° F to 140° F)
Operating Accessories 10% to 90%
Storage Humidity 5% to 95%
Accessories Refer to the Platinum Package Components section on page 1 for more
• 640 x 350 31.5 KHz 70 Hz IBM VGA
• 640 x 480 31.5 KHz 60 Hz IBM VGA
• 640 x 480 35.0 KHz 67 Hz Macintosh
• 640 x 480 37.9 KHz 72 Hz VGA/72
• 640 x 480 37.5 KHz 75 Hz VGA/75
• 720 x 400 31.5 KHz 70 Hz IBM VGA
• 800 x 600 35.2 KHz 56 Hz SVGA/56
• 800 x 600 37.9 KHz 60 Hz SVGA/60
• 800 x 600 48.1 KHz 72 Hz SVGA/72
• 800 x 600 46.9 KHz 75 Hz SVGA/75
• 832 x 624 49.7 KHz 75 Hz Macintosh
• 1024 x 768 48.4 KHz 60 Hz XGA/60
• 1024 x 768 56.5 KHz 70 Hz XGA/70
• 1024 x 768 60.0 KHz 75 Hz XGA/75
information
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PTM-D15 15" Platinum Touch Panel
Platinum Touch Panel
PTM-D15 Rear Components
FIG. 1 shows the rear components of the PTM-D15 15" Platinum Touch Panel.
On-Screen Display
menu buttons
USB Upstream
port
DC Power
connector
VGA In connector
(DB-15)
Line In
Line Out
VGA IN DC INPUT
USB Upstream
USB Downstream
Screen Interface
USB Downstream ports
FIG. 1 Rear component connection locations on the PTM-D15
FIG. 2 shows the On-Screen Display menu buttons on the PTM-D15.
PTM-D15 Platinum
Touch Panel (rear view)
Touch Screen
input cable
(8-pin Mini DIN)
Audio Line Out connector
Audio Line In connector
Power button
Menu Select button
Up button
Increase button
FIG. 2 Rear panel buttons
TM-D15 15" Platinum Touch Panel
Decrease button
Down button
On-Screen Display
Menu buttons
5
Platinum Touch Panel
PTM-D15 Sample Configuration
FIG. 3 shows a sample application for the 15" Platinum Table Top Panel using a TPI/3, touch panel,
computer (used to configure the TPI/3), and Central Controller.
PTM-D15
Platinum
To u ch
Panel
External Power
(Adapter and Cord)
DB-9 to 8-pin mini-DIN
15-pin VGA cable
AMX AXB-TPI/3 (front view)
DB-9 connecting
Program Port from
TPI/3 to COM1/2
on rear of computer
Computer
FIG. 3 Sample Platinum Touch Panel Configuration
AMX AXB-TPI/3 (rear view)
(showing optional input cards)
AXlink 4-pin
connection to
Central Controller
2-pin captive-wire
AMX PSN6.5
Power Supply
Power to the PTM-D15 touch panel is supplied through an external power supply. Power to the TPI/
3 can be supplied either directly through a PSN6.5 or indirectly through an AXlink cable
connection from a Central Controller. The power source is dependant on the distance between the
TPI/3 and the Central Controller. If the distance between the too great, a local power source (like
the PSN6.5) must be used. Refer to the AXB-TPI/3 Touch Panel Interface 3 Instruction Manual for
more detailed information about specifications and wiring distances.
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PTM-D15 15" Platinum Touch Panel
Installation and Wiring
This section covers the steps necessary to setup the individual Platinum components and connect
them together. The three areas of focus are the main component setup, installation, wiring, and
connection.
Setting up the Panel
The setup of the Platinum Touch Panel involves unpacking the unit, attaching the particular type of
panel support, and connecting the appropriate cables.
1. Remove the panel from the shipping case.
2. Lay the back of the panel on a flat surface.
3. Fold up/out the base.
4. Remove the dust-proof plastic sheet (FIG. 4) from the screen (if applicable).
Installation and Wiring
FIG. 4 Removing the protective cover
Table Top Installation (PTM-D15)
This process involves installing the support bracket and connecting the appropriate cables to their
respective locations/connectors.
Installing the Table Top support bracket
To avoid vibrations when you touch the display, install the Table Top support bracket. After
installation of the bracket, the display tilt angle is approximately 30-degrees from vertical.
1. While on a flat surface, use both hands to gently unfold (pull-down) the display stand by
flipping it downward (FIG. 4).
2. To fix the panel into position, hold the base with one hand and use the other to angle the panel
into position.
3. Insert the double-raised end of the Table Top Support Bracket (FIG. 5) into the fixing grooves
located on the display stand. One support bracket and two screws come with the PTM-D15.
There are two rows of fixing grooves on the stand.
PTM-D15 15" Platinum Touch Panel
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