AMX NMX-ENC-N2122A Quick Start Guide

QUICK START GUIDE
SVSI N2122A/N2222A/N2212A JPEG 2000 Video Over IP Series

Overview

The N2122A/N2222A/N2212A JPEG 2000 Video over IP series provides a flexible, feature-rich, and simple-to-deploy Digital Media Distribution and Switching solution satisfying the most demanding applications. N2122A Encoders are used to encode and distribute sources of almost any format onto an existing IP network making that stream available to any endpoint in the facility. N2222A/N2212A Decoders are used to decode the Networked AV streams back to HDMI format for display on any monitor. With the ability to direct any source stream to any display, large, low-cost switching and distribution systems are simple to deploy without proprietary cabling or dedicated switching hardware. These devices are AES67 performance audio-over-IP streaming interoperability.This quick start guide will
compatible, which enables high-
familiarize you with your new device and step you through initial setup.

N2122A Encoder Rear Panel

To PoE-Enabled Switch
To Source
N2222A Decoder * Rear Panel
To PoE-Enabled Switch
*The N2222A Decoder is pictured above. N2212A Decoders do not have P0, IR, or AUDIO ports.
ENCODER AND DECODER REAR PANEL PORTS
FIG. 1
To Display
Basic Installation Guidelines
Connections Options
Power: PoE*: Connect the unit’s P0 port to an active, PoE-enabled network
Network: PoE units: If using PoE to power the unit, you should already have a
Video: N2122A Encoders
Audio: N2122A Encoders
switch.
External power supply: If not using PoE for power, connect a 12V regulated power supply (part number N9312) to the unit’s two-pin terminal block plug connector labeled +12V 2A.
network connection.
Externally powered units: If not using PoE, connect the P0 port to the network using an Ethernet cable, or connect the P1 port to the network with the appropriate cable (fiber transceiver or direct-attach cable is required).
Daisy-chain configuration: Once network connection is established to one unit, you can daisy chain additional units by connecting Ethernet cables between devices using their P0 and/or P1 ports. Keep in mind that the number of units supported in this configuration is limited by bandwidth (total aggregate streams must be less than 1 Gb/s). NOTE: PoE power is only supplied to the unit connected network. All other units in daisy-chain must have external power supply.
• For video encoding of a digital source, connect the source to the
Encoder’s HDMI IN port using a video cable with an HDMI connector (or adapter).
• For video encoding of an analog source, connect the source to the
Encoder’s VGA IN port using a video cable with a VGA connector (or component adapter).
N2222A Decoders
• For video decoding, connect a digital display to the Decoder’s HDMI OUT port using a video cable with an HDMI connector (or adapter).
• For audio encoding, connect a line level analog audio source to the Audio* input terminal block plug connector, or
• Use the embedded audio from the video source, or
• Enable AES67 Audio to transmit an AES67 audio stream.
N2222A Decoders
• For analog audio decoding, connect a line level analog audio device to the Audio output terminal block plug connector, or
• Send embedded digital audio (embedded in the HDMI connection) to a monitor’s speakers, or
• Enable AES67 Audio to receive an AES67 audio stream.
directly to the

Basic Installation Guidelines (Continued)

*The PoE port (P0) and the IR and Audio terminal blocks are not provided on the N2212 Decoder.
Product Specifications
Models Available: NMX-ENC-N2122A Encoders
Power Requirements: PoE: Can be powered via a PoE switch or other equipment with a
Dimensions (HWD): 1.05” x 7.888” x 5.5” (2.67cm x 20.04cm x 14cm)
Weight: 1.55 lbs (0.7kg)
Certifications: FCC, CE, and NRTL
Environmental: Temperature: 32° to 104°F (0° to 40°C)
Mounting Options: Stand alone, surface mount, wall mount, or rack mount.*
NOTE: *Mounting wings (part number N9101) required for surface and wall mounting. Rack shelf (part number N9102) or card cage (part number N9206) required for rack mounting. Shelf accommodates two side-by-side N-Series Encoders and Decoders. Card cage accommodates up to six N-Series Encoder and Decoder cards (mix and match any series). Mounting accessories sold separately and are compatible with most N-Series devices.
NMX-DEC-N2222A Decoders NMX-DEC-N2212A Decoders
PoE source. Conforms to IEEE 802.3af Class 3 (802.3at Type 1). Does not apply to the N2212A. External power supply: 2.0 Amp @ 12 Volts DC; 100-240 Volts AC power supply; Part number N9312 (included with the N2212A, but sold separately for the N2122A/N2222A).
Humidity: 10% to 90% RH (non-condensing)

Establishing Connection

N2000 devices are shipped with DHCP as their default IP mode. The IP address is assigned automatically based on the network DHCP server. If no DHCP server is found, the unit will use Auto IP mode instead (with a default IP address of 169.254.xxx.xxx).
Before using your N2000 unit, it must be configured using the free N-Able device management software. However, you will not be able to configure units until they are in the same subnet as the host computer. The sample steps below show how the required changes (to the host computer’s IP settings) are made in a Windows environment.
Steps for IP address configuration (for Windows 8):
1. From the Control Panel > Network and Internet dialog box, select Network and Sharing Center.
2. Select Change adapter settings.
3. Select the wired interface connected to your AV network.
4. Click the Properties button.
5. Scroll down in the list to the Internet Protocol Version 4 (TCP/IPv4) option. Highlight it and click the Properties button.
6. Enable the Use the following IP address option, and enter the static IP address
provided to you by your network administrator.
NOTE: If the computer does not need Internet access, you can simply enter a unique
169.254.xxx.xxx IP address with a 255.255.0.0 Subnet mask. Please contact your
network administrator if you are unsure of how to configure the existing interface. If the computer has a statically-assigned IP address, click on the Advanced button. Then click Add to enter a unique 169.254.xxx.xxx address with a subnet of 255.255.0.0.
Steps for auto discovering devices on the network:
1. Use the host computer to download and install the latest version of N-Able:
PC version ­Mac version -
2. Attach your N2000 unit(s) to the layer-3 network switch.
3. Disable the wireless adapter on your computer (it must be hard-wired to the switch).
4. Connect the host computer to the layer-3 network switch.
5. Open the N-Able application.
If all devices do not appear automatically, click the Auto Discover button on the Unit Management tab. This issues a broadcast command that will discover all units even if they are not in the same IP subnet.
http://www.amx.com/products/N-ABLE-PC.asp
http://www.amx.com/products/N-ABLE-MAC.asp

Logging in Using N-Able Software

Once the host IP address is configured properly, you can view all discovered units using the N-Able software. Access the N2000 units from the following tabs:
Unit Management tab - N2000 Encoder/Decoder
Video Matrix tab - N2000 units are found on the N2000 sub-tab of this screen.
Enabling this cell causes
Conference Room Decoder to listen
to Conference Room Encoder.
Click Take to apply changes.
FIG. 2
VIDEO MATRIX
Double-click the unit’s name (in one of the lists mentioned above) to view its control pages. If prompted, enter admin and password for the default username and password. Once logged in, you can change the username and password (using the options on the unit’s Settings page, shown below).
NOTE: If you would like for N-Able to support auto-login to your units, make sure N-Able’s Device Auto-login settings match the unit’s username and password (by selecting N-Able > Settings from the N-Able tool bar).
is listed in the Type field.

Troubleshooting Guidelines

Problem Possible Solution
Video is not transmitting.
Local Play graphic is displayed.
Host Play graphic is displayed.
Unsupported Resolution graphic is
displayed.
Copy Protected Content screen is displayed.
Black screen/no graphic is displayed.
No audio is detected.
• Verify that the Encoder TX Enable setting is turned on.
(Encoders ship from the factory with their video output turned off by default.)
• Verify Decoder is assigned to view a valid stream in the N-Able matrix.
• Verify Decoder is currently in live play mode (black text on matrix view).
• Verify network is properly configured and set up. If needed, connect Encoder directly to Decoder to verify network issues.
• Verify Encoder is in live play mode (black text in matrix).
• Verify source is attached and is outputting a valid signal (HDMI LED on Encoder is on).
• Change source resolution to a valid resolution (try 720p60).
• Verify cabling is correct.
• Contact technical support.
• Set Decoder to local play. If the local play graphic does not appear, check the display input settings and cabling.
• If local play appears, set Decoder to live play and verify network is configured properly.
• If there is no audio on all Decoders, verify audio settings are correct on Encoder.
• If there is no audio on a are correct on Decoder.
single Decoder, verify audio settings
N2000 SETTINGS PAGE
FIG. 3
Contact SVSI technical support at svsisupport@harman.com or 256.461.7143 x9900 for any installation issues.
Last Revised: 11/2017
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