AMX HDMI-UTPRO-0808 User Manual

Instruction Manual

HDMI-UTPRO-0808

HDMI UTPro 8x8 Matrix Switcher

HDMI-UTPRO-RX

HDMI UTPro Receiver

Matrix Switcher with Integrated Transport

REV F: 01/07/2014

AMX Domestic Channel Partner Limited

Warranty, Disclaimer and License

(Excerpt from CHANNEL PARTNER TERMS AND CONDITIONS Versions 11.17.2011 with updates for previous
version 8.25.2010 [sections 6.1 (a), (b) and (f)])

6. LIMITED WARRANTY; RETURN, REPAIR AND REPLACEMENT

6.1 AMX warrants the Products to be free of material defects in materials and workmanship under normal use
for three (3) years from the Shipping Date (or such other period as may be specified below), subject to the
following limitations and exceptions (“Limited Warranty”). For any Product, “Warranty Period” means the
period during which the Limited Warranty is in effect, as set forth herein.

(a) LCD and LED panels are warranted for three (3) years from the Shipping Date, except for the display

and touch overlay components, which are warranted for a period of one (1) year from the Shipping
Date.

(b) Disk drive mechanisms, pan/tilt heads and external power supplies are warranted for a period of

one (1) year from the Shipping Date.

(c) AMX lighting Products are warranted to switch on and off any load that is properly connected to our

lighting Products, as long as the AMX lighting Products are under warranty. AMX also warrants the
control of dimmable loads that are properly connected to our lighting Products. The dimming
performance or quality thereof is not warranted, due to the random combinations of dimmers, lamps
and ballasts or transformers.

(d) AMX software and firmware included in the Products is warranted for a period of ninety (90) days from

the Shipping Date.

(e) Batteries and incandescent lamps are not covered under the Limited Warranty.

(f) The Warranty Period for AMX AutoPatch EPICA, Enova DGX, Modula, Modula Series 4, Modula Cat

Pro Series and 8Y-3000 Product models will continue for the original installation until five (5) years after
the issuance of a PDN with respect to termination of the applicable Product model. However, if the
Product is moved from its original installation to a different installation, the Warranty Period will
automatically become three (3) years from the Shipping Date and, if more than three (3) years have
elapsed since the Shipping Date, the Warranty Period will automatically expire.

Version Date: 11-17-11

Note: The complete Warranty is at www.amx.com

.

Contents

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Instruction Manual – HDMI-UTPRO-0808

Contents

ESD Warning ......................................................................................................................6

Important Safety Information and Instructions ...................................................................7

Information et directives de sécurité importantes..............................................................8

Notices ...............................................................................................................................9

Overview and General Specifications ...............................................................................11

Applicability Notice ................................................................................................................................. 11

Product Notes.......................................................................................................................................... 11

HDMI UTPro Front Panel Components .................................................................................................... 12

HDMI UTPro Rear Panel Components...................................................................................................... 12

HDMI-UTPRO-RX Receiver ....................................................................................................................... 15

HDMI-UTPRO-0808 Product Specifications.............................................................................................. 17

Digital Video – HDMI Specifications ....................................................................................................... 19

HDMI-UTPRO-RX Specifications............................................................................................................... 22

Common Applications.............................................................................................................................. 22

Configuration Information and Control Options ...................................................................................... 22

System Diagnostics (Programmer’s Interface).......................................................................................... 23

Installation and Setup.......................................................................................................24

Site Recommendations ............................................................................................................................ 24

General Hazard Precautions .................................................................................................................... 24

Unpacking................................................................................................................................................ 25

System Diagram....................................................................................................................................... 26

Rack Installation and System Setup ......................................................................................................... 26

Important Twisted Pair Cable Recommendations ....................................................................................29

Attaching Cables for Switching/Transport ............................................................................................... 29

IR Control (Optional)................................................................................................................................ 32

Establishing an Ethernet 10/100 Network Connection............................................................................ 33

Serial Port (RJ-12) .................................................................................................................................... 36

Control Port (DB-9) .................................................................................................................................. 39

Applying Power and Startup ................................................................................................................... 40

Executing a Test Switch ........................................................................................................................... 41

Installation Troubleshooting .................................................................................................................... 43

Technical Support .................................................................................................................................... 43

Operating the Control Panel ............................................................................................44

Control Panel Overview ........................................................................................................................... 44

Function Menu Overview and Options .................................................................................................... 46

Executing Switches (Change Mode)......................................................................................................... 47

Changing the Virtual Matrix..................................................................................................................... 49

Disconnecting Switches (Disconnect Mode)............................................................................................. 50

Verifying Signal Status (Status Mode)...................................................................................................... 51

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Instruction Manual – HDMI-UTPRO-0808

Defining and Executing Global Presets (Global Preset Mode)................................................................. 51

Executing Local Presets (Local Preset Mode)........................................................................................... 54

Locking and Unlocking (Lock Mode) ........................................................................................................ 55

Setup Options.......................................................................................................................................... 56

System Error Codes on Control Panel LCD .............................................................................................. 59

Setting Up HDMI Systems ................................................................................................60

Applicability Notice ................................................................................................................................. 60

System Overview ..................................................................................................................................... 60

Supported Number of Sinks .................................................................................................................... 61

Troubleshooting Audio ............................................................................................................................ 66

Initializing InstaGate® Technology .......................................................................................................... 66

The HDMI Connector’s Sink Key Cache ................................................................................................... 68

HDMI UTPro WebConsole ................................................................................................69

Overview ................................................................................................................................................. 69

Determining the IP Address of the HDMI UTPro ..................................................................................... 69

Admin Menu ............................................................................................................................................ 71

Control Page............................................................................................................................................ 71

Device Configuration Page ...................................................................................................................... 72

Security Settings...................................................................................................................................... 74

IP Settings................................................................................................................................................ 75

Port Settings............................................................................................................................................ 76

Editing the Clock Manager Settings ........................................................................................................ 77

WebConsole Troubleshooting ................................................................................................................. 80

HDMI UTPro NetLinx Programming..................................................................................83

Overview ................................................................................................................................................. 83

Device Numbering ................................................................................................................................... 83

SEND_COMMANDs ................................................................................................................................. 85

SERIAL SEND_COMMANDs..................................................................................................................... 87

HDMI UTPro Firmware Upgrades .....................................................................................88

Overview ................................................................................................................................................. 88

Sending a Firmware (*.KIT) File To the HDMI UTPro ...............................................................................88

HDMI-UTPRO-RX NetLinx Programming ..........................................................................91

Overview ................................................................................................................................................. 91

Device Numbering ................................................................................................................................... 91

CHANNELs .............................................................................................................................................. 92

SEND_COMMANDs ................................................................................................................................. 92

IR SEND_COMMANDs ............................................................................................................................. 93

SERIAL SEND_COMMANDs..................................................................................................................... 96

HDMI-UTPRO-RX IRL File Transfers ..................................................................................98

Overview ................................................................................................................................................. 98

Preparing for IRL File Transfers ............................................................................................................... 98

Transferring IRL Files ............................................................................................................................... 99

Contents

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Instruction Manual – HDMI-UTPRO-0808

Appendix A – EDID Programmer....................................................................................101

EDID Overview ...................................................................................................................................... 101

Determining the Need for EDID Programming...................................................................................... 102

Installing the EDID Programmer ............................................................................................................ 103

Reading and Saving EDID Data from a Destination Device ................................................................... 103

Writing EDID Data to HDMI Matrix Switching Input Connector ............................................................ 104

Custom HDMI EDID Files for Handling Audio Concerns ........................................................................ 105

Appendix B – Programmer’s Interface for System Diagnostics.......................................106

System Component Information ............................................................................................................ 106

Using BCS to Access System Diagnostic Information............................................................................. 107

Splash Screen Examples ........................................................................................................................ 108

Appendix C – Managing Configuration Files ..................................................................110

Overview ............................................................................................................................................... 110

Installing and Launching XNConnect ..................................................................................................... 111

Discovering the System ......................................................................................................................... 112

Navigating the Interface ........................................................................................................................ 112

Modifying an .xcl Configuration File ...................................................................................................... 113

Loading an .xcl Configuration File ......................................................................................................... 117

Device Discovery Support...................................................................................................................... 118

Appendix D – Creating Virtual Matrices .........................................................................119

Overview ............................................................................................................................................... 119

Creating a New Virtual Matrix ............................................................................................................... 120

Appendix E – ASCII / Hex Conversion ............................................................................125

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Instruction Manual – HDMI-UTPRO-0808

ESD Warning

To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before
touching any internal materials.

When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be
followed to make sure people, products, and tools are as free of static charges as possible. Grounding straps, conductive
smocks, and conductive work mats are specifically designed for this purpose.
Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete
with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord.
These items should not be manufactured locally, since they are generally composed of highly resistive conductive
materials to safely drain static charges, without increasing an electrocution risk in the event of an accident. ESD
protective equipment can be obtained from 3M™, Desco®, Richmond Technology®, Plastic Systems®, and other such
vendors.

ESD Warning

Important Safety Information and Instructions

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Instruction Manual – HDMI-UTPRO-0808

Important Safety Information and Instructions

When using and installing your AMX product, adhere to the following basic safety precautions. For more information
about operating, installing, or servicing your AMX product, see your product documentation.

Read and understand all instructions before using and installing AMX products.

Use the correct voltage range for your AMX product.

There are no user serviceable parts inside an AMX product; service should only be done by qualified

personnel.

If you see smoke or smell a strange odor coming from your AMX product, turn it off immediately and call

technical support.

For products with multiple power supplies in each unit, make sure all power supplies are turned on

simultaneously.

Use surge protectors and/or AC line conditioners when powering AMX products.

Only use a fuse(s) with the correct fuse rating in your enclosure.

Make sure the power outlet is close to the product and easily accessible.

Make sure the product is on or attached to a stable surface.

Turn off equipment before linking pieces together, unless otherwise specified in that product’s

documentation.

For safety and signal integrity, use a grounded external power source and a grounded power connector.

Turn off and unplug an enclosure before adding or removing boards, unless otherwise specified in that

product’s documentation.

To avoid shock or potential ESD (Electrostatic Discharge) damage to equipment, make sure you are properly

grounded before touching components inside an AMX product.

Information et directives de sécurité importantes

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Instruction Manual – HDMI-UTPRO-0808

Information et directives de sécurité importantes

Veuillez vous conformer aux directives de sécurité ci-dessous lorsque vous installez et utilisez votre appareil AMX. Pour
de plus amples renseignements au sujet de l’installation, du fonctionnement ou de la réparation de votre appareil AMX,
veuillez consulter la documentation accompagnant l’appareil.

Lisez attentivement toutes les directives avant d’installer et d’utiliser les appareils AMX.

Le voltage doit être approprié à l’appareil AMX.

Les appareils AMX ne contiennent aucune pièce réparable par l’usager; la réparation ne doit être effectuée

que par du personnel qualifié.

Si de la fumée ou une odeur étrange se dégagent d’un appareil AMX, fermez-le immédiatement et appelez le

Service de soutien technique.

Veillez à ce que tous les blocs d’alimentation des appareils dotés de blocs d’alimentation multiples dans

chaque unité soient allumés simultanément.

Servez-vous de protecteurs de surtension ou de conditionneurs de lignes à courant alternatif lorsque vous

mettez les appareils AMX sous tension.

Placez uniquement des fusibles de calibre exact dans les boîtiers.

Veillez à ce que la prise de courant soit proche de l’appareil et facile d’accès.

Veillez à ce que votre appareil AMX soit installé sur une surface stable ou qu’il y soit fermement maintenu.

Fermez toutes les composantes de l’équipement avant de relier des pièces, à moins d’indication contraire

fournie dans la documentation de l’appareil.

Par mesure de sécurité et pour la qualité des signaux, servez-vous d’une source d’alimentation externe mise à

la terre et d’un connect d’alimentation mis à la terre.

Fermez et débranchez le boîtier avant d’ajouter ou d’enlever des plaquettes, à moins d’indication contraire

fournie dans la documentation du appareil.

Pour éviter les chocs ou les dommages éventuels causés à l’équipement par une décharge électrostatique,

veillez à ce le dispositif oit bien relié à la terre avant de toucher les composantes se trouvant à l’intérieur d’un
appareil AMX.

9

Instruction Manual – HDMI-UTPRO-0808

Notices

Notices

Copyright Notice

AMX© 2014 (Rev F), all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the
prior written permission of AMX. Copyright protection claimed extends to AMX hardware and software and includes all
forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after
granted, including without limitation, material generated from the software programs which are displayed on the screen
such as icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is
expressly prohibited.

Liability Notice

No patent liability is assumed with respect to the use of information contained herein.
While every precaution has been taken in the preparation of this publication, AMX assumes no responsibility for error or
omissions. No liability is assumed for damages resulting from the use of the information contained herein.
Further, this publication and features described herein are subject to change without notice.

US FCC Notice

The United States Federal Communications Commission (in 47 e-CFR 15.105) has specified that the following notice be
brought to the attention of the users of this product.

“Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.”

British Standards Notice

According to BS EN 55022:2006+A1:2007, the HDMI-UTPRO-0808 and the HDMI-UTPRO-RX Receivers are
classified as Class A ITE (Information Technology Equipment).

Warning: This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

Lithium Batteries Notice

Switzerland requires the following notice for products equipped with lithium batteries. This notice is not applicable for
all AMX equipment.

Upon shipment of products to Switzerland, the requirements of the most up-to-date Swiss Ordinance Annex 2.15 of
SR 814.81 will be met including provision of the necessary markings, documents, and annual reports relative to the
disposal of the batteries to the Swiss Authorities.

Notices

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Instruction Manual – HDMI-UTPRO-0808

Trademark Notices

AMX®, NetLinx®, and InstaGate® are trademarks of AMX.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

®

UL

and the UL logo are trademarks of UL LLC.

TeraTerm is a copyright product of T. Teranishi and TeraTerm Project.
PuTTY is a copyright product of Simon Tatham.
HyperTerminal

®

3M

, Desco®, Richmond Technology®, and Plastic Systems® are registered trademarks.
Ethernet
ENERGY STAR

®

is a copyright product of Hilgraeve Inc.

®

is a registered trademark of the Xerox Corporation.

®

is a registered trademark of the U.S. Environmental Protection Agency and the U.S. Department of

Energy.
Other products mentioned herein may be the trademarks of their respective owners.

Warnings and Cautions

This manual uses the following conventions and icons to draw attention to actions or conditions that could potentially
cause problems with equipment or lead to personal risk.

ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of
static electricity from an outside source (such as human hands) into an integrated circuit, often resulting in
damage to the circuit.

Warning: The icon to the left indicates text that warns readers against actions or conditions that could cause
potential injury to themselves.

Caution: The icon to the left indicates text that cautions readers against actions that could cause potential
injury to the product or the possibility of serious inconvenience.

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Instruction Manual – HDMI-UTPRO-0808

Overview and General Specifications

Applicability Notice

The information in this manual applies to the HDMI-UTPRO-0808, Twisted Pair Dist Kit (FG1047-88K).

HDMI-UTPRO-0808, Twisted Pair Distribution Kit (FG1047-88K)

The HDMI-UTPRO-0808, Twisted Pair Distribution Kit contains the following items:

Part Quantity Part #

HDMI-UTPRO-0808 (8x8 HDMI Matrix Switcher, UTP Distribution)
(includes 8 HDMI patch cables)

KIT, (8) HDMI-UTPRO-RX with power supplies 1 KA1403-155

Note: The HDMI UTPro 8x8 Matrix Switcher (FG1047-88) and the Receivers with power supplies
(FG1403-20) can also be ordered separately.

Product Notes

The HDMI UTPro 8x8 Matrix Switcher is used in conjunction with HDMI UTPro Receivers for sending HDMI over
long distances on UTP cable.

HDMI UTPro Features

True 8x8 HDMI matrix switching, allowing any input to be switched to any or all outputs

Incorporates HDMI

HDCP 1.3 compatible

AMX HDCP InstaGate

content on all displays in the system

Native NetLinx

AMX Device Discovery enabled through AMX’s AutoPatch Duet module.

Supports computer video up to 1920x1200

Supports HDTV up to 1080p

Pre-loaded with the most common EDID settings to ensure proper functionality with source devices

Features the AMX EDID Programmer allowing specific display EDID settings to be custom loaded on each

input

Global presets and local presets

TCP/IP (LAN 10/100) port

RJ-12 (Serial) port

RS-232 serial (Control) port

IR Control (optional) via the HDMI-UTPRO-RX Receiver

Rack mounting ears included

Backed by AMX’s 3 year warranty (see warranty at www.amx.com)

®

device

®

technology

®

Technology significantly reduces the HDCP latency and interruptions of protected

1 FG1047-88

Overview and General Specifications

HDMI UTPro Control Features

The HDMI UTPro supports two main protocols: TCP/IP and XNNet (protocol used by control panel). Several control
options are available. Multiple control methods can be used on the same system.

Note: Features and specifications described in this document are subject to change without notice.

Native NetLinx interface

Front mounted control panel standard (with security lockout)

AMX Control Devices – for control programming information, see the instruction manual for the specific

interface

Supports third-party controllers over the Control (DB-9 serial) port (note that this port cannot provide the

additional NetLinx functionality which is available through the LAN 10/100 port)

Overview and General Specifications

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Instruction Manual – HDMI-UTPRO-0808

Input Keys (1-8)

Power LED

Cancel Key Take Key

LCD

Control Dial

Select KeyFunction Key

Output Keys (1-8)

CPU and serial control

Power receptacle

HDMI matrix switching connectors

HDMI and UTP (RJ-45) transport connectors

Ethernet and serial control and configuration

Serial number

HDMI UTPro Front Panel Components

The HDMI UTPro comes standard with a front control panel. Even when another method of control is primary, the
control panel can be used for system verification, redundant control, and troubleshooting. Control panel operation is
covered starting on page 44.

FIG. 1 Front view HDMI UTPro

HDMI UTPro Rear Panel Components

All connectors are on the rear panel, which is laid out in three main areas.

Power, control and configuration on the left

HDMI matrix switching connectors on the top

HDMI and UTP (RJ-45) transport connectors on the bottom

FIG. 2 Rear view HDMI UTPro

The following sections briefly introduce the hardware on the rear panel.

Power Receptacle

The universal power receptacle is in the lower left hand corner on the rear of the enclosure. Maximum power
specifications are on the power receptacle. The power receptacle accepts all major international standard power sources.
(Standard US power cords are provided for installations within the US.)

The fuse is internal and is not field serviceable. If you believe the fuse needs to be replaced, contact technical support
(see page 43).

Overview and General Specifications

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Instruction Manual – HDMI-UTPRO-0808

Control (DB-9) port

Status LED

LAN 10/100 (Ethernet) port

Serial (RJ-12) port

ID push button

NetLinx LED

Status LED
Ready LED

CPU / Serial Control

The CPU is to the right of the power receptacle on the rear of the enclosure.

FIG. 3 Control port (DB-9 connector)

CPU Components:

Status LED – system status indicator
Control port – serial port (DB-9) for attaching an external serial control device (see page 39)

The Control (RS-232) port* can be used for matrix switching control functionality as an alternative to Native NetLinx
control. We recommend using only one at a time, with native NetLinx as the preferred method and the RS-232 port as a
backup because commands on the Native NetLinx connection will be accepted on a first come/first served basis (which
may conflict with the BCS commands).

* BCS (Basic Control Structure) commands are sent as ASCII characters through the RS-232 port. For information on
BCS commands, see the Instruction Manual – BCS Basic Control Structure Protocol at www.amx.com

.

Ethernet Plus Serial Control and Configuration

The Ethernet connector and its LED along with the Serial (RJ-12) connector and its LEDs are to the right of the power
receptacle. An ID push button (not required for installation) which places the system in ID mode for setting the NetLinx
ID (device only) is to the left of the Serial port. The ID push button is used in conjunction with NetLinx Studio; see
NetLinx Studio documentation for details.

FIG. 4 LAN 10/100 connector, Serial connector, LEDs, and ID push button

Ethernet and Serial Components

ID push button (not required for installation) – Places the system in ID mode.
LAN 10/100 (Ethernet) port – provides 10/100 BaseT connectivity.
NetLinx LED – blinks at 5 sec. intervals when connection to NetLinx Master is established.
Serial (RJ-12) – provides serial connectivity for an external device control (e.g., a Blu-Ray).
Status LED – non-functional.
Ready LED – solid green indicates that NetLinx has fully booted and is ready.

Caution: On some AMX matrix switchers the 10/100 port (RJ-45) is used for linking enclosures.

attempt to link the HDMI UTPro Matrix Switcher to other enclosures of any type.

Do not

Overview and General Specifications

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Instruction Manual – HDMI-UTPRO-0808

HDMI matrix switching output connectorsHDMI matrix switching input connectors

HDMI transport input connectors

UTP (RJ-45) transport output connectors

HDMI Matrix Switching Connectors (1-8 HDMI Inputs and 1-8 HDMI Outputs)

The HDMI matrix switching connectors (8 inputs left and 8 outputs right) are on the top as viewed from the rear of the
enclosure. Information on cabling these connectors is on page 29, and special HDMI concerns and considerations are
covered in the “Setting Up HDMI Systems” chapter (see page 60).

FIG. 5 HDMI matrix switching connectors

HDMI and UTP Transport Connectors (1-8 HDMI Inputs and 1-8 RJ-45 Outputs)

FIG. 6 HDMI and UTP transport connectors

The UTP transport connectors are on the bottom as viewed from the rear of the enclosure.

Important: For detailed cabling information for the HDMI and UTP transport connectors, see page 29.

Transport Connectors

HDMI transport input connectors (IN 1-8) – accept cables from the HDMI matrix switching outputs

(OUT 1-8); be sure each patch cable is connected to corresponding numbers (1 to 1, 2 to 2, etc.). The number
for the HDMI matrix switching output connector and number for the HDMI transport input connector must
match for each patch cable.

UTP (RJ-45) transport output connectors (OUT 1-8) – provide connectivity for up to 8 HDMI-UTPRO-RX

Receivers (FG1403-20) via UTP cable.

Important: Do not

use the UTP transport connectors for connecting to a standard Ethernet network.

System Serial Number

The system’s serial number is normally located in two places on the enclosure. When viewed from the rear, one serial
number label is on the left above the power receptacle. The second serial number label is on the left side of the enclosure
at the bottom edge near the power receptacle. The label on the side will also have the enclosure number (referred to as
the chassis number).

Before installation, we recommend recording the system’s serial number in an easily accessible location.

Overview and General Specifications

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Instruction Manual – HDMI-UTPRO-0808

HDMI-UTPRO-RX Receiver

The HDMI-UTPRO-RX Receiver is used in conjunction with the HDMI UTPro 8x8 to assist in the transport of HDMI
signals over UTP cable. Cables from the HDMI UTPro are connected to the HDMI-UTPRO-RX Receivers, which in
turn are connected to the destination devices. In addition, the Receiver has ports for serial communication and IR control
(FIG. 7).
The size of the Receiver makes it easy to mount near or behind a high definition monitor. A Surface Mounting Bracket
kit (FG525) is available for this purpose. The Receivers should not be stacked to allow for adequate cooling. If mounting
in a rack using some type of tray, a minimum of one empty rack unit above and below is recommended (see the section
on “Airflow Restriction” on page 24).

FIG. 7 HDMI-UTPRO-RX Receiver

HDMI-UTPRO-RX Components

The front of the HDMI-UTPRO-RX Receiver has an LED Power indicator.
The rear components on the HDMI-UTPRO-RX Receiver include the following from left to right:

Power jack – 12 V to 24 V DC power jack (desktop power supply provided*)

Serial port (RJ-12) – optional serial communication for control of the monitor (see page 16)

IR Rx port – supports generation of NetLinx key presses (channel events) from AMX remote controls

(see “IR Control” on page 16)

IR Tx port – supports wired control of connected IR devices (see “IR Control” on page 16)

HDMI Out connector – HDMI connector connects via HDMI cable to the destination device

Input connector – RJ-45 connector connects via UTP cable to an RJ-45 output connector on the HDMI UTPro

* The automatically adjusting universal 110/220 IEC power supply is ENERGY STAR® qualified to ensure maximum
efficiency and savings.

Overview and General Specifications

16

Instruction Manual – HDMI-UTPRO-0808

IR Control (Optional)

Compatible IR Control Options: UDM-RC05 or MIO-R1

The following three items are required for IR control via the HDMI-UTPRO-RX Receiver. (These items are not included
with the HDMI UTPro but must be ordered separately.)

UDM-RC05 – The UDM-RC05 (FG1402-70) remote control can be used as a control interface to a UTPro

system. If this remote is selected, the key presses will generate channel events from the receiver which may
be processed in a connected master and used in the same way as touch panel button presses.

Or

MIO-R1 – The Mio Modero

®

R-1 Remote (FG147) is an IR remote control unit that can communicate with
an HDMI-UTPRO-RX Receiver and provides custom control features. (Requires the KeypadBuilder
application for programming of the remote.)

IR03 – External IR Receiver Module (FG-IR03). The IR03 connects to the IR Rx jack on the

HDMI-UTPRO-RX, allowing IR signals to be received from a compatible IR remote control like the
UDM-RC05. The IR03 allows the HDMI-UTPRO-RX to be placed behind the display device if desired.

IR01 – IR Emitter Module (FG-IR01). The IR01 connects to the IR Tx jack on the HDMI-UTPRO-RX,

allowing IR signals to be sent to the display device.

Serial Control (Optional)

The Serial port on the HDMI-UTPRO-RX Receiver is an RJ-12 connector and displays in NetLinx Studio as Port 2 of
the Receiver. This port may require an adapter cable to connect to the external serial device under control. The
information for this port starts on page 36. Cable adapter information is on page 37. The RJ-12 pinout is on page 38.

Serial Port - Default Communication Settings

The default serial settings are listed in the table below. The settings can be altered by sending
SEND_COMMANDs to Port 2 of the Receiver (see page 91).

Default Serial Settings

Baud Rate 9600

Data Bits 8

Parity None

Stop Bits 1

Flow Control None

Overview and General Specifications

17

Instruction Manual – HDMI-UTPRO-0808

HDMI-UTPRO-0808 Product Specifications

HDMI-UTPRO-0808 Specifications

Parameter Value

Approvals UL, cUL, CE, FCC Class A, RoHS, WEEE

Humidity 0 to 90% non-condensing

Operational Temperature 32° F to 113° F (0° C to 45° C)

Storage Temperature -22° F to 158° F (-30° C to 70° C)

AC Power* 100 VAC to 240 VAC, single phase (50 Hz to 60 Hz)

Power Consumption (max.) 110 Watts, fully loaded

Thermal Dissipation (max.) 375 BTU/hr, fully loaded

MTBF 71,000 hours

Dimensions
Depth
Width with mounting ears
Width without mounting ears
Height

Weight Approximately 13 lb. (5.9 kg)

Shipping Weight 46 lbs (20.87 kg) for complete system kit including 8 RXs (2 shipping boxes)

Front Panel Components

Function Key The Function Key accesses the Function menu on the LCD.

Control Dial The Control Dial scrolls through menu options and adjusts values, such as global preset

Select Key The Select Key enters a menu selection and can be used to execute presets.

LCD Display The LCD displays the Function menu. The Function menu and its submenus access the

Cancel Key The Cancel Key clears an incomplete operation and returns the display to the beginning

Take Key The Take Key instructs the system to execute or disconnect a switch.

Input/Output 1-8 Keys Input and Output Keys (1-8) correspond to the input and output connections on the rear

Power LED The Power LED illuminates to indicate the unit is receiving power.

Rear Panel Components

Power Connector The universal power receptacle accepts all major international standard power sources.

Control Port (CPU) Bi-directional RS-232

Status LED (CPU) System status indicator

ID Push Button Places the system in NetLinx Device ID assignment mode (requires NetLinx Studio).

LAN 10/100 port (Ethernet) Native NetLinx Device

Approximately 12 in. (30.5 cm)

18.9 in. (48.0 cm)

17.4 in. (44.2 cm)

3.5 in. (8.9 cm) (2 RU)

numbers.

different modes and lists used to control the system.

of a submenu or list.

of the enclosure. These keys are used to select the input and outputs for routing source
signals to destination devices as well as for status and other operations such as locking
and unlocking the control panel.

Note: The rating along the sides of the power connector contains important installation
information.

Baud rates of 9600, 19200, 38400, 57600 (default 9600)
DB-9 connector

Not required for installation.

TCP/IP (LAN 10/100)
Serves built-in WebConsole
Auto MDI/MDI-X cross-over
RJ-45 connector

* The fuse is internal and is not field serviceable. If you believe the fuse needs to be replaced, contact technical support
(see page 43).

18

Instruction Manual – HDMI-UTPRO-0808

Compatible IR
equipment

Overview and General Specifications

Rear Panel Components (continued)

Serial Port (RJ-12) • Bi-directional RS-232

• Baud rates 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200 (default 9600)

• RJ-12 connector

NetLinx LED Blinks at 5 second intervals when a connection to a NetLinx Master is

established.

Status LED Non-functional.

Ready LED Solid green indicates that NetLinx has fully booted and is ready.

HDMI Matrix Switching Input
and Output Connectors

HDMI Transport Input
Connectors

UTP RJ-45 Transport Output
Connectors

Other AMX Equipment

Included Accessories • 8 HDMI-UTPRO-RX Receivers (FG1403-20); for specifications, see page 22

Compatible / Optional
Equipment

The HDMI matrix switching connectors are located on the upper-half of the rear panel.
The HDMI input and output connectors allow for the use of cables from source and

destination devices with HDMI connectors.
These connectors also have local DDC (Display Data Channel) support with plug-and-

play information provided by the HDMI UTPro.

• HDMI inputs (IN 1-8) accept inputs from up to 8 HDMI source devices.

• HDMI outputs (OUT 1-8) connect to HDMI inputs (INPUT 1-8) on the bottom
(see HDMI Transport Input Connectors below).

Note: Refer to the “Digital Video - HDMI Specifications” table for complete specifications
(see page 19).

The HDMI inputs (INPUT 1-8) accept HDMI patch cables (provided) from the HDMI
matrix switching outputs (OUT 1-8).

The RJ-45 outputs (OUTPUT 1-8) provide connectivity for up to 8 HDMI-UTPRO-RX
Receivers (FG1403-20) via UTP cable.

• 8 desktop power supplies (12 V 1.25 A) with power cord (FG1090-155)

• 8 connection cables (connect between HDMI matrix switching outputs and the HDMI
transport inputs)

• 1 power cord (standard US power cords are provided for installations within the US)

• 2 rack mounting brackets for the enclosure

Note: No A/V interface cables are supplied.

• UDM-RC05 IR Remote Control (FG1402-70)

• IR01 Infrared Emitter Module (FG-IR01)

• IR03 External Infrared Receiver Module (FG-IR03)

• MIO-R1 Mio Modero

• RS-232 Serial (DB-9/RJ-12) connection cable (FG-RS01)

• RS-232 Serial (DB-9/RJ-12) connection cable kit with adapters (FG-RS01K)

• 6 ft. (1.83 m) Ethernet crossover cable (CA2179-02)

• Surface Mounting Bracket kit - for Receivers (FG525)

®

R-1 Remote Control (FG147)

Overview and General Specifications

19

Instruction Manual – HDMI-UTPRO-0808

Digital Video – HDMI Specifications

Digital Video – HDMI Specifications

Compatible Formats HDMI, HDCP, DVI (DVI is supported with appropriate conversion cable)

Supported Twisted-Pair Cable Types Cat5e, Cat6/6e, Cat6a, Cat7, STP, FTP

Supported Twisted-Pair Cable
Length

Transport Layer Throughput (max.) 10.2 Gbps

Video Data Rate (max.) 4.95 Gbps

Video Pixel Clock (max.) 165 MHz

Progressive Resolution Support 480p, 576p, 720p, 1080p and 640x480 through 1920x1200 @ 60 Hz

Interlaced Resolution Support 480i, 576i, 1080i

Audio Format Support Dolby Digital,* DTS,* L-PCM

Audio Resolution 16 bit to 24 bit

Audio Sample Rate 32 kHz, 44.1 kHz, 48 kHz, 96 kHz,** 192 kHz**

Signal Type Support HDMI

DDC/EDID Support EDID provided by the HDMI UTPro enclosure

HDCP Support Yes, full matrix HDCP support (includes any input to any or all outputs)

CEC Support No

Input Voltage (nominal) 1.0 Vpp differential

Output Voltage (nominal) 1.0 Vpp differential

Output Re-clocking (CDR) Yes

Output +5 V DDC pin 50 mA max. per output port

HDMI Propagation Delay 3 uS

Connectors HDMI Type A female

• Up to 328 ft. (100 m); cable quality required in order to meet 100 meter
distance should meet ANSI/TIA/EIA 568A-5 specification or better specification
and be rated for 250 MHz or better.

• For cable runs approaching the 100 meter limit, Cat6/6e, Cat6a, or Cat7 is
recommended.

• It is recommended that the cabling between AMX systems/devices be a
uniform run of solid core cabling with no patch cables or extensions.

• If a patch cable is required (e.g., between a patch panel and an AMX device),
the patch cable should be limited to 5 meters total on each end.

• Best results have been seen using a Cat6 coupling device for attaching the
cables together, even when using lower rated Cat5e cabling.

• If running cables together, then screened cabling should be used to reduce
crosstalk.

• If running Cat5e/6 cables together in a bundle, they can only be coupled for a
distance of up to 60 meters before they must be separated over the remainder
of the run. Cat6a and Cat7, which are shielded by definition, can be bundled for
the entire 100 meter run.

(1600x1200 @ 60 Hz and higher requires reduced blanking)

DVI-D (single link with cable adapter)

EDID is user re-programmable

AMX HDCP InstaGate

®

Technology

* Dolby Digital and DTS support up to 48 kHz, 5.1 channels.
** Two channel L-PCM support up to 192 kHz at 1080p (50 Hz, 59 Hz, 60 Hz).
Two channel L-PCM support up to 96 kHz at 720p, (50 Hz, 59 Hz, 60 Hz), 1080p (24 Hz, 25 Hz, 30 Hz, 50 Hz, 59 Hz,
60 Hz), 1080i (50, 59, 60 fields).
Two channel L-PCM support up to 48 kHz at all resolutions.

Overview and General Specifications

20

Instruction Manual – HDMI-UTPRO-0808

EDID Resolutions Supported through Local DDC for HDMI Connectors

Standard and established timings are provided in the following tables along with detailed timing blocks.

Note: The EDID can be re-programmed to support additional resolutions through the local DDC using the
EDID Programmer (see page 101).

Standard Timings

Standard Timing

Resolution Refresh Rate Max.

Identification

ID 1 1920x1080 (This is the preferred timing

identified in the EDID.)

ID 2 1680x1050 60 Hz

ID 3 1600x1200 60 Hz

ID 4 1280x800 60 Hz

ID 5 1280x720 60 Hz

ID 6 1280x1024 60 Hz

ID 7 1360x768 60 Hz

ID 8 1440x900 60 Hz

ID 9 2048x1152 60 Hz

ID 10 1600x900 60 Hz

ID 11 1400x1050 60 Hz

ID 12 1280x960 60 Hz

60 Hz

Established Timings

Resolution Refresh Rate

640x480 60 Hz, 67 Hz, 72 Hz, 75 Hz

800x600 56 HZ, 60 Hz, 72 Hz, 75 Hz

832x624 75 Hz

1024x768 60 Hz, 70 Hz, 75 Hz, 87 Hz

1280x1024 75 Hz

1152x870 75 Hz

Detailed Timing Blocks

1920x1080 60 Hz, 148.5 MHz

1920x1080 60 Hz, 138.5 MHz

1920x1080 60 Hz, 141.5 MHz

1920x1200 60 Hz, 158.25 MHz

1920x1200 60 Hz, 154.0 MHz

Resolution Refresh Rate

21

Instruction Manual – HDMI-UTPRO-0808

CEA Video Information Code (VIC) Formats

VIC # Resolution Refresh Rate and Aspect Ratio

VIC = 1 640x480p 59.94/60 Hz, 4:3

VIC = 2 720x480p 59.94/60 Hz, 4:3

VIC = 3 720x480p 59.94/60 Hz, 16:9

VIC = 4 1280x720p 59.94/60 Hz, 16:9

VIC = 5 1920x1080i 59.94/60 Hz, 16:9

VIC = 6 720(1440)x480i 59.94/60 Hz, 4:3

VIC = 7 720(1440)x480i 59.94/60 Hz, 16:9

VIC = 14 1440x480p 59.94/60 Hz, 4:3

VIC = 15 1440x480p 59.94/60 Hz, 16:9

VIC = 16 Native 1920x1080p 59.94/60 Hz, 16:9

VIC = 17 720x576p 50 Hz, 4:3

VIC = 18 720x576p 50 Hz, 16:9

VIC = 19 1280x720p 50 Hz, 16:9

VIC = 20 1920x1080i 50 Hz, 16:9

VIC = 21 720(1440)x576i 50 Hz, 4:3

VIC = 22 720(1440)x576i 50 Hz, 16:9

VIC = 29 1440x576p 50 Hz, 4:3

VIC = 30 1440x576p 50 Hz, 16:9

VIC = 31 1920x1080p 50 Hz, 16:9

VIC = 32 1920x1080p 23.97/24 Hz, 16:9

VIC = 33 1920x1080p 25 Hz, 16:9

VIC = 34 1920x1080p 29.97/30 Hz, 16:9

VIC = 39 1920x1080i 50 Hz, 16:9

VIC = 41 1280x720p 100 Hz, 16:9

VIC = 42 720x576p 100 Hz, 4:3

VIC = 43 720x576p 100 Hz, 16:9

VIC = 44 720(1440)x576i 100 Hz, 4:3

VIC = 45 720(1440)x576i 100 Hz, 16:9

VIC = 47 1280x720p 119.88/120 Hz, 16:9

VIC = 48 720x480p 119.88/120 Hz, 4:3

VIC = 49 720x480p 119.88/120 Hz, 16:9

Overview and General Specifications

Audio Data Block

Channels Sampling Frequency

2 Channel L-PCM 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz sampling frequency at 16, 20, or 24 bits

AC-3 (Dolby Digital) 6 Channels (5.1) 48 kHz sampling frequency

DTS 6 Channels (5.1) 48 kHz sampling frequency

per sample

Overview and General Specifications

22

Instruction Manual – HDMI-UTPRO-0808

HDMI-UTPRO-RX Specifications

HDMI-UTPRO-RX Specifications

Parameter Value

Approvals UL, cUL, CE, FCC Class A, RoHS, WEEE

AC Power 100 VAC to 240 VAC, single phase (50 Hz to 60 Hz)

DC Power 12 V to 24 V (+/-10%, desktop power supply included*)

Power Consumption 12 Watts, fully loaded

Thermal Dissipation 41 BTU/hr, fully loaded

Operational Temperature 32° F to 113° F (0° C to 45° C)

Humidity 0 to 90% non-condensing

MTBF 203,000 hours (combined set of 8 RX modules)

Serial Port Bi-directional RS-232

IR Control (Optional) IR Rx Jack: 3.5 mm input port for connection of an IR03 Receiver module (see page 15).

HDMI Output Connector HDMI connector connects via HDMI cable to destination device

RJ-45 Input Connector RJ-45 connector connects via UTP cable to RJ-45 output connector on the

Dimensions 3.8 in. (9.69 cm) depth

Weight per Module Approximately 1.5 lbs (0.68 kg) (for shipping weight, see enclosure specifications)

Baud rates 115200, 57600, 38400, 19200, 9600, 4800, 2400, 1200 (default 9600)
RJ-12 connector

“MIO” protocol is loaded as the default.
IR Tx Jack: 3.5 mm output port for connection of an IR01 Emitter module (see page 15).

The *.IRL file must be loaded for the destination device (see page 98).
For information on compatible IR remote controls, see page 16 and page 18.

HDMI-UTPRO-0808 enclosure

6 in. (15.24 cm) width
1 in. (2.54 cm) height

* We recommend using a regulated power supply for the HDMI-UTPRO-RX. If you exceed the specified voltage level for
the power jack on the RX, the warranty will be void.

AMX reserves the right to modify its products and their specifications without notice.

Common Applications

Whether your displays are across the room, on the other side of the house, or in a classroom down the hall, your sources
can be distributed to up to 8 different displays located remotely. In addition, since UTPRO signals are carried over
commonly available Unshielded Twisted Pair (UTP) cable, the HDMI-UTPRO-0808 is also an extremely cost effective
solution to install.

Configuration Information and Control Options

Routing Configuration Information

The HDMI UTPro systems specify two identical virtual matrices for switching signals: VM 0 = All and VM 1 = Video.
These two VMs function the same for this product. Additional VMs can be created with XNConnect configuration
software as one way to deal with sources with limited sink support (see page 65 and page 119).

Configuration Options

The WebConsole can be used to configure the master connection for the HDMI UTPro, as well as networking

and time settings. Refer to the “HDMI UTPro WebConsole” chapter on page 69 for details.

Use NetLinx SEND_COMMANDs to configure and control the HDMI UTPro. Refer to the “HDMI UTPro

NetLinx Programming” chapter on page 83 for programming details.

Overview and General Specifications

23

Instruction Manual – HDMI-UTPRO-0808

Control Options

HDMI UTPro systems support two main protocols: TCP/IP and XNNet (protocol used by control panel). Several control
options are available. Multiple control methods can be used on the same system.

Native NetLinx Interface

The HDMI UTPro can be integrated with any NetLinx Central Controller and appears in NetLinx Studio (Version 3 or
higher is required) as a NetLinx device.

Front Control Panel

The HDMI UTPro comes standard with a front control panel. Even if another method of control is preferred, the control
panel can be used for system verification, redundant control, and troubleshooting.

AMX Control Devices

The HDMI UTPro is compatible with a number of AMX control devices. For control programming information, see the
instruction manual for the specific interface.

Third-Party Controllers

A third-party controller can also be attached to the Control (DB-9 serial) port on an HDMI UTPro enclosure (note that
this port cannot provide the additional NetLinx functionality which is available through the LAN 10/100 port). If using
a third-party controller, see the controller documentation for operating instructions.

System Diagnostics (Programmer’s Interface)

The HDMI UTPro displays system information in its splash screen for diagnostic purposes. The information indicates
the current status and well-being of the system components. The splash screen can be accessed using a terminal
emulation program (e.g., TeraTerm, PuTTY, or HyperTerminal). For additional information, see Appendix B on
page 106.

24

Instruction Manual – HDMI-UTPRO-0808

Installation and Setup

Site Recommendations

When placing the enclosure, follow the recommendations and precautions in this section to reduce potential installation
and operation hazards.

Environment

Choose a clean, dust free, (preferably) air-conditioned location.

Avoid areas with direct sunlight, heat sources, or high levels of EMI (Electromagnetic Interference).

To make control panel operations easier, mount the enclosure with the control panel in the rack at eye level.

Chassis Accessibility

Make sure the front and rear panels of the enclosure are accessible, so that you can monitor the LED indicators. Leaving
adequate clearance at the rear will also allow for easier cabling and service.

Power

The source’s electrical outlet should be installed near the router, easily accessible, and properly grounded. Power should
come from a building branch circuit. We recommend using a dedicated line for the system’s power. To avoid an
overload, note the power consumption rating of all the equipment connected to the circuit breaker before applying
power.

Installation and Setup

General Hazard Precautions

These recommendations address potential hazards that are common to all installations:

Elevated Operating Temperature

The maximum rated ambient temperature for the HDMI UTPro enclosure is 113° F (45° C).
All equipment should be installed in an environment compatible with the manufacturer’s maximum rated ambient

temperature. In a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be
greater than the ambient room temperature.

Caution: To protect the equipment from overheating, do not operate in an area that exceeds 113° F (45° C)
and follow the clearance recommendations in the “Caution” below for adequate airflow.

Airflow Restriction

The HDMI UTPro enclosure is designed to adequately dissipate the heat it produces under normal operating conditions;
however, this design is defeated when high heat producing equipment is placed directly above or below the enclosure.
The previous statement also applies to the HDMI-UTPRO-RX Receivers.

Caution: To prevent overheating, avoid placing high heat producing equipment directly above or below the
enclosure or the Receivers. The enclosure requires a minimum of one empty rack unit above and below
(three empty rack units are recommended). The Receivers should not be stacked to allow for adequate
cooling. If mounting in a rack using some type of tray, a minimum of one empty rack unit above and below is
recommended. Verify that the openings on the sides of the enclosure and the front and back of the
Receivers are not blocked and do not have restricted air flow.

Mechanical (Rack) Loading

When installing equipment in a rack, distribute the weight to avoid uneven mechanical loading.

Circuit Overloading

When connecting the equipment to the supply circuits, be aware of the effect that overloading the circuits might have on
over-current protection and supply wiring.

Installation and Setup

25

Instruction Manual – HDMI-UTPRO-0808

Reliable Earthing (Grounding)

Reliable earthing of rack-mounted equipment should be maintained. If not using a direct connection to the branch circuit
(e.g., plugging into a power strip), pay particular attention to supply connections.

Caution: We recommend attaching all power cords to a surge protector and/or an AC line conditioner.

Unpacking

The HDMI-UTPRO-0808 Kit is shipped in two boxes (one contains the HDMI UTPro and the other contains the
HDMI-UTPRO-RX units). The invoice is sent separately; a packing slip is attached to the outside of each box.

The complete kit includes following items:

 HDMI-UTPRO-0808 Kit (enclosure, 8 receivers, 8 desktop power supplies)

 Standard US power cord (if shipped within the US)

 Rack ears with 8 screws per kit

 Other enclosure products as needed

The documentation includes:

AMX HDMI-UTPRO-0808, Twisted Pair Dist Kit Quick Start Guide

Shipping boxes are marked as “Box __ of __,” where the first blank is the box number and the second blank is the total
number of boxes in the shipment.

Unpacking Tips

Before fully unpacking the enclosure, inspect the shipping box for any signs of damage.

If a box is partially crushed or any sides have been broken open, notify the shipping agency immediately and
contact your AMX representative (see the warranty at www.amx.com

Once unpacking is complete, closely check the physical condition of the enclosure.

Collect all documentation.

Note: Please save the original shipping container and packing materials. AMX is not responsible for damage
caused by insufficient packing during return shipment to the factory. Shipping boxes are available; contact
your AMX representative for details.

).

Installation and Setup

26

Instruction Manual – HDMI-UTPRO-0808

AC

Display

Device

Display

Device

Display

Device

Display
Device

HDMI

Source Device

HDMI

Source Device

HDMI

Source Device

HDMI

Source Device

HDMI

Source Device

HDMI

Source Device

HDMI

Source Device

HDMI

Source Device

Ethernet cable (to LAN)

HDMI-UTPRO-RX HDMI-UTPRO-RX HDMI-UTPRO-RX

Display

Device

Display

Device

Display

Device

Display

Device

HDMI HDMI HDMI HDMI HDMI HDMI HDMI HDMI

UTP cable UTP cable UTP cable UTP cable

UTP cable UTP cable UTP cable

UTP cable

HDMI HDMI HDMI HDMI HDMI HDMI HDMI HDMI

HDMI-UTPRO-RX

HDMI-UTPRO-RX HDMI-UTPRO-RX HDMI-UTPRO-RX HDMI-UTPRO-RX

Power

System Diagram

The diagram in FIG. 8 illustrates a basic A/V distribution system using an HDMI-UTPRO-0808 Matrix Switcher and
eight HDMI-UTPRO-RX Receivers.

Important: Each HDMI matrix switching output connector must be connected (with HDMI patch cable ­provided) to its corresponding HDMI transport input connector (1 to 1, 2 to 2, etc.).

FIG. 8 System Diagram

Rack Installation and System Setup

The HDMI UTPro enclosure can be mounted in a standard EIA 19 in. (48.26 cm) rack. Rack installation ears are
included, and directions for mounting the rack ears are included in the rack installation instructions on page 28.

Important: The system requires at least one empty rack unit above and below the enclosure to allow
adequate airflow; three empty rack units are recommended.

Required items for rack installation:

Enclosure

Standard EIA 19 in. (48.26 cm) rack

 Rack ears with 8 screws per kit

Screwdriver

Screws that fit your rack for mounting the enclosure

 Standard US power cord (if shipped within the US)

Optional items for rack installation:

 Surge-protector(s) – highly recommended

A laptop computer or PC with a null modem cable (for communication with the HDMI UTPro via the

Control / RS-232 port)

Installation and Setup

27

Instruction Manual – HDMI-UTPRO-0808

Installation Recommendations

Write the system’s serial number in an easily accessible location before installing the HDMI UTPro

The system’s serial number is located in two places on the enclosure: on the left rear and on the left side of
the enclosure near the power receptacle. The serial number also displays at the end of the product name in
NetLinx Studio’s ZeroConfig tree.

Use an earth-grounded power cord / system with the HDMI UTPro.

Attach all power cords to a single surge protector and/or an AC line conditioner.

Apply power to the HDMI UTPro enclosure before applying power to its source and destination devices.

in a rack.

Installation Procedure

A flow chart showing the installation sequence is in FIG. 9. The procedure on page 28 provides general steps with
references to detailed information found in later sections of the manual.

FIG. 9 Installation procedure

Caution: To prevent overheating, avoid placing high heat producing equipment directly above or below

the enclosure or the Receivers. The enclosure requires a minimum of one empty rack unit above and below
(three empty rack units are recommended). Stacking Receivers will not allow the units adequate cooling.
If mounting in a rack using some type of tray, a minimum of one empty rack unit above and below is
recommended. Verify that the openings on the sides of the enclosure and the front and back of the
Receivers are not blocked and do not have restricted air flow.

Installation and Setup

28

Instruction Manual – HDMI-UTPRO-0808

To install and set up an HDMI UTPro in a rack:

1.

Attach the rack ears per FIG. 10 (ears provided).

FIG. 10 Attach rack ears to sides of enclosure

2. Place the enclosure in the rack and attach front-mounting screws to hold it firmly in place.

Tip: When placing an enclosure, keep in mind that the optimal viewing angle for a control panel is eye level.

3. Attach the source devices; see “Attaching Cables for Switching/Transport” on page 29 and “Setting Up HDMI

Systems” on page 60.
Do not apply power to the devices until after the HDMI UTPro has power (Step 10).

4. Attach the patch cables from the HDMI outputs on the top to the HDMI inputs on the bottom; be sure each patch

cable is connected to corresponding numbers (1 to 1, 2 to 2, etc.).

5. Attach the HDMI-UTPRO-RX Receivers and destination devices see “Attaching Cables for Switching/Transport”

on page 29. For mounting information for the Receivers, see page 15.

6. Optional for HDMI-UTPRO-RX Receivers – Connect IR equipment; see page 32.

7. Establish network communication with a NetLinx Controller; see “Establishing an Ethernet 10/100 Network

Connection” on page 33.

8. Optional for the Serial port (RJ-12 / RS-232) – Establish serial communication with an external serial control

device; see “Serial Port (RJ-12)” on page 36.

9. Optional for the Control port (DB-9 / RS-232) – Establish serial communication with an external serial control

device; see “Control Port (DB-9)” on page 39.

10. Apply power to the system according to the power-up procedure; see “Applying Power and Startup” on page 40.

11. Configure the system via the Zero-Config utility in NetLinx Studio (Version 3 or higher is required) and the

WebConsole; see the “HDMI UTPro WebConsole” chapter on page 69.

Note: We recommend using a surge protector and/or an AC line conditioner.

12. Execute a test switch to make sure the system is working properly; see “Executing a Test Switch” on page 41.

Additional Installation Options

We recommend priming the system for InstaGate

latency and interruptions on all displays in the system (see page 66).

If necessary, EDID Programmer software (located at www.amx.com) is available for re-programming the

HDMI connectors (see page 101).

®

Technology, which will significantly reduce the HDCP

Installation and Setup

29

Instruction Manual – HDMI-UTPRO-0808

Important Twisted Pair Cable Recommendations

The requirements are the same for the twisted pair cable used with the ICS LAN 10/100 (Ethernet) connector and with
the DXLink (RJ-45) connector.
Twisted pair cable is designed to carry Full HD content over 100 meter (328 ft.) cables with control. For cable
specifications, see page 19. In a typical installation, the cables should be stretched to their full length between the
Transmitters and Receivers and the enclosure.

To keep from incurring video issues, the installation must use quality Cat5e, Cat6/6e, Cat6a, Cat7, SF/UTP,

S/FTP, or F/UTP cable. Do not use low skew cable or media twist category cable.

Twisted pair cable quality required in order to reach the 100 meter distance should meet ANSI/TIA/EIA

568A-5 or better specification and be rated for 250 MHz or better. For cable runs approaching the 100 meter
limit, Cat6/6e, Cat6a or Cat7 is recommended.

Do not use a tightly bundled or rolled cable.

Be sure to avoid kinks by following the manufacturer’s minimum bend radius.

Minimize service loops or coils whenever possible as they will reduce overall cable performance.

Transmission line performance can be impaired by the cable being placed in close proximity to electrically

noisy devices or other cables. Tight bundling of cables should be avoided in long run applications to reduce
crosstalk issues.

Cable end terminations should meet the TIA specification of the cable used to ensure optimal performance.

If running Cat5e or Cat6 cables together in a bundle, they can only be coupled for a distance of up to

60 meters before they must be separated over the remainder of the run. Cat6a and Cat7, which are shielded by
definition, can be bundled for the entire 100 meter run.

Important: DXLink twisted pair cable runs for DXLink equipment should only be run within a common
building.

Attaching Cables for Switching/Transport

Top – HDMI Inputs and HDMI Outputs (Used for Matrix Switching)

The HDMI matrix switching inputs and outputs are on top and provide the system its switching capability. The 8 input
connectors are on the left side, and the 8 output connectors are on the right. The input and output connectors are
numbered separately. The source devices connect to the HDMI input connectors. The HDMI output connectors connect
to the HDMI input connectors on the bottom that are used for transport.

Note: If the installation requires only local destinations (not long cable runs), you can cable the HDMI matrix
switching outputs directly to the local devices. However, by using the transport connectors and included
Receivers, you gain the benefit of the NetLinx functionality of end point control which is included in the
HDMI UTPro's transport function. (Also note that short and long cable runs can be mixed-and-matched within
an installation.)

Bottom – HDMI Inputs and UTP Outputs (Used for Transport)

The 8 HDMI input and 8 UTP (RJ-45) output connectors used for transport are on the bottom and enable the system to
transport the HDMI signals over UTP cables. The HDMI matrix switching output connectors connect to the HDMI
transport input connectors. The UTP output connectors connect to the HDMI-UTPRO-RX Receivers, which in turn
connect to the destination devices.

Important: Do not
possible as they will reduce overall cable performance.

use a tightly bundled or rolled cable. In addition, minimize service loops or coils whenever

Installation and Setup

30

Instruction Manual – HDMI-UTPRO-0808

Green LED

Yellow LED

Patch cablePatch cable

RJ-45

RJ-45 wall jack

RJ-45

RJ-45 wall jack

Transport cable

X

Y

Z

Cable Length:

• X ≤ 5 meters

• Z ≤ 5 meters

• Y ≤ 100-X-Z meters

LEDs on RJ-45 Connectors

FIG. 11 RJ-45 connector LEDs

The following information applies to the LEDs on the UTP (RJ-45) transport connectors on the HDMI UTPro enclosure
and to the Input (RJ-45) connector LEDs on the Receivers.

Green:

On – link has been established

Off – no link

Yellow:

On – HDCP handshaking has occurred successfully

Blinking – no HDCP

Off – no HDMI

UTP Cable Requirements

UTP cable was designed to carry Full HD content over 100 meter (328 ft.) cables with control. For cable specifications
for the HDMI UTPro, see page 19.

In a typical installation, the cables should be stretched to their full length between the HDMI UTPro enclosure and its
Receivers. Service loops or coils of the cable will reduce the overall cable performance and should be minimized
whenever possible. The total run of a UTP cable installation may include up to two patch cables, typically as connections
to RJ-45 wall jacks (FIG. 12).

FIG. 12 UTP cable installation (only X and Z can be patch cables)

UTP Cable Pinouts

We recommend using the T568A pinout specification for termination of the UTP cable used with the UTP transport
connectors on the HDMI UTPro enclosure. The T568B pinout specification is also supported.

FIG. 13 UTP cable pinouts for T568A and T568B specifications