AMX COLOR TOUCH PANELS WITH AUDIO User Manual

instruction manual
CP4/A - 4" Color Touch Panels with Audio
(Firmware version G3)
To u c h Panels and Accessories
AMX Limited Warranty and Disclaimer
AMX Corporation warrants its products to be free of defects in material and workmanship under normal use for three
(3) years from the date of purchase from AMX Corporation, with the following exceptions:
Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one (1) year.
AMX Lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products, as long as the AMX Lighting products are under warranty. AMX Corporation does guarantee the control of dimmable loads that are properly connected to our lighting products. The dimming performance or quality cannot be guaranteed due to the random combinations of dimmers, lamps and ballasts or transformers.
Unless otherwise specified, OEM and custom products are warranted for a period of one (1) year.
AMX Software is warranted for a period of ninety (90) days.
Batteries and incandescent lamps are not covered under the warranty.
This warranty extends only to products purchased directly from AMX Corporation or an Authorized AMX Dealer.
All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is
obtained from the AMX RMA Department. The RMA number must be clearly marked on the outside of each box.
The RMA is valid for a 30-day period. After the 30-day period the RMA will be cancelled. Any shipments received
not consistent with the RMA, or after the RMA is cancelled, will be refused. AMX is not responsible for products
returned without a valid RMA number.
AMX Corporation is not liable for any damages caused by its products or for the failure of its products to perform.
This includes any lost profits, lost savings, incidental damages, or consequential damages. AMX Corporation is not
liable for any claim made by a third party or by an AMX Dealer for a third party.
This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort
claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation of
liability cannot be waived or amended by any person. This limitation of liability will be effective even if AMX
Corporation or an authorized representative of AMX Corporation has been advised of the possibility of any such
damages. This limitation of liability, however, will not apply to claims for personal injury.
Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or
exclusion of incidental or consequential damages for consumer products. In such states, the limitation or exclusion of
the Limited Warranty may not apply. This Limited Warranty gives the owner specific legal rights. The owner may
also have other rights that vary from state to state. The owner is advised to consult applicable state laws for full
determination of rights.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX CORPORATION MAKES NO
OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMX CORPORATION
EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY
IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS
LIMITED WARRANTY.
Table of Contents
Table of Contents
Product Information .................................................................................................1
Specifications ................................................................................................................ 1
Cleaning the Touch Overlay.............................................................................................. 5
AC-CP4A/WRB Water-Resistant Faceplate for AXD-CP4/A............................................. 5
Specifications ....................................................................................................................... 6
Installation .................................................................................................................7
Mounting the AXD Wall Mount Panels .............................................................................. 7
Wall Mount installation using a pre-wall CB-CP4/A Conduit Box............................................. 7
Wall Mount panel installation into Drywall using Expansion Clips ......................................... 10
Wall Mount panel installation onto a flat surface using solid-surface screws......................... 13
Installation of the AC-CP4A/WRB Faceplates................................................................. 16
Drywall Surface upgrade installation ...................................................................................... 17
Solid Surface upgrade installation.......................................................................................... 18
Removing the AXT Faceplate/Bezel ............................................................................... 19
Removing and replacing AXT pushbuttons............................................................................ 20
Wiring the Touch Panel ................................................................................................... 21
Wiring guidelines.................................................................................................................... 21
Wiring the CP4/A terminal connectors and cables................................................................. 22
Additional CP4/A wiring configurations .................................................................................. 23
Using the CP4/A Programming Jacks ............................................................................. 25
Designing Touch Panel Pages ..............................................................................27
Buttons ............................................................................................................................ 27
Activating Edit Mode........................................................................................................ 28
Setting the Device Base .................................................................................................. 29
Setting the Device Used.................................................................................................. 30
Adding a Page................................................................................................................. 30
Setting the page color ............................................................................................................ 30
Adding a Button............................................................................................................... 30
Resizing a button ................................................................................................................... 31
Defining On-Screen Button Properties............................................................................ 31
Setting the channel code........................................................................................................ 31
Setting the variable text code................................................................................................. 32
Setting the page flip ............................................................................................................... 32
Setting the button colors for channel-off conditions ............................................................... 32
Adding text, icons, and bitmaps to a button ........................................................................... 33
4" Color Touch Panels with Audio
i
Table of Contents
Creating a Bargraph and Joystick................................................................................... 33
Adding a bargraph or joystick button...................................................................................... 33
Setting Bargraph and Joystick Properties....................................................................... 33
Setting the level code............................................................................................................. 34
Using the Adjust Sensors Setup Page ............................................................................ 34
Using the Audio and IR Device Setup page.................................................................... 37
External PushButtons...................................................................................................... 38
Setting the pushbutton LED illumination ................................................................................ 38
Light Sensor .................................................................................................................... 39
Passive Infrared Sensor.................................................................................................. 39
IR Receiver ..................................................................................................................... 39
Audio Tones .................................................................................................................... 39
Speaker Volume.............................................................................................................. 39
Microphone ..................................................................................................................... 39
Using TPDesign3 to Download Bitmaps, Icons, and Fonts............................................. 40
Programming ..........................................................................................................41
Serial Commands............................................................................................................ 41
System Send_Commands .............................................................................................. 43
Programming Numbers ................................................................................................... 52
Shorthand Send Commands........................................................................................... 53
Color Send_Commands.................................................................................................. 58
Variable Text Send_Commands ..................................................................................... 60
Shorthand Variable Text Commands .............................................................................. 62
Button String Commands................................................................................................ 65
Upgrading the Firmware ........................................................................................67
Communication Methods for CP4/A Firmware Update ................................................... 67
Upgrading the Firmware Using NetLinx Studio ............................................................... 69
Upgrading Firmware through a COM port.............................................................................. 69
Upgrading the Firmware through an IP Address.................................................................... 71
Upgrading the Firmware Using SOFTROM .................................................................... 73
Configuration.......................................................................................................................... 73
Downloading the Firmware .................................................................................................... 74
Replacing the Battery ............................................................................................75
AXT-CP4/A Battery Replacement ................................................................................... 75
AXD-CP4/A Battery Replacement................................................................................... 77
ii
4" Color Touch Panels with Audio

Product Information

The Color Passive-Matrix Audio Mini-Touch Panels (AXD-CP4/A and AXT-CP4/A) contain a
4-inch 256-color passive-matrix liquid crystal display (LCD). These panels are equipped with an
infrared motion sensor, light sensor, IR receiver, internal audio speakers, internal microphone,
external LED buttons, and removable buttons. Using the TPDesign3 Touch Panel Design program,
you can create custom pages with buttons, icons, sliders, bargraphs, time displays, logos, and
drawings.
The AXD-CP4/A is designed for wall mounting with a Wall Mount faceplate. The AXD unit also
uses an optional CB-CP4/A conduit/wall box for "pre-wall" surfaces.
The AXD-CP4/A panels come inserted within a plastic backbox (mountable into most surfaces) that should not be confused with the optional metal CB-CP4/A conduit box (metallic optional component).
FIG. 1 shows the AXD-CP4/A and AXT-CP4/A panels.
Product Information
AXD-CP4/A (Front view)
FIG. 1 Sample AXD-CP4/A and AXT-CP4/A
Verify the TPDesign3 program being used is Version 3.16 build 193 or higher. The Updated EXE for TPDesign3 can be found at AMX.com > Tech Center > Downloadable Files > Application FIles > TPDesign3. Earlier versions of TPD3 will not correctly function with these panels.
AXT-CP4/A (Front view)

Specifications

Specifications
Dimensions (HWD):
AXD-CP4/A • Housing: 4.60" x 5.34" x 1.87" (11.68 cm x 13.56 cm x 4.75 cm)
• Faceplate: 4.60" x 6.13" x 0.35" (11.68 cm x 15.57 cm x 0.89 cm)
• CB-CP4/A Conduit/wallbox: 4.09" x 5.51" x 3.40" (10.39 cm x 13.99 cm x 8.64 cm)
AXT-CP4/A • Tabletop unit: 4.22" x 6.24" x 4.99" (10.72 cm x 15.85 mm x 12.67 mm)
• Faceplate: 4.60" x 6.13" x 0.35" (11.68 cm x 15.57 cm x 0.89 cm)
CB-CP4/A • Conduit/wallbox: 3.92" x 5.51" x 3.40" (9.96 cm x 13.99 cm x 8.64 cm)
Weight:
AXD-CP4/A 2.23 lbs. (1.02 kg)
AXT-CP4/A 2.26 lbs. (1.03 kg)
4" Color Touch Panels with Audio
1
Product Information
Specifications (Cont.)
Enclosures:
AXD-CP4/A (FG5921-23)
AXT-CP4/A • Table Top enclosure is available in either Dark Grey (FG5921-30) or Platinum
Power Requirements: • Constant current draw: 770 mA @ 12 VDC
Minimum power supply required:
Memory (factory default):
• BackBox with black matte finish
• Detachable front panel bezel are available in White (default), Black, and Beige
(FG5921-31)
• Startup current draw: 1.2 A @ 12 VDC
• PSN2.8 Power Supply (FG423-17)
- Includes U.S. power cord, with a 5mm captive-wire connector
• 512 KB of SRAM and 2 MB of Flash for a total memory of 2.5 MB.
The following is a detailed explanation of the on-board memory parameters:
• Graphics Buffer Memory:
- SGRAM
- 1 Mbit x 32 ==> 4 MByte
- Non-user accessible
- Volatile
• Flash Memory:
- CMOS Flash
- 16 MBit x 8 ==> 2 MByte
- Partially user accessible
- Non-volatile
Note: ~400 kByte is used by the firmware and is accessible only to the firmware during both normal operation and firmware downloads.
Note: ~1600 kByte is used by the user program and is used by TPD3 designs for bitmaps, icons, and fonts. This can be cleared using either the external "ZAP!" command or the on-panel Factory Reset button.
• RAM:
- SRAM
- 256 kByte x 16 ==> 512 kByte
- Partially user accessible
- Non-volatile via the battery backup (volatile when batteries are removed)
Note: 256 kByte is used by firmware and is accessible only to the firmware during normal operation.
Note: 256 kByte is used by the user program and is used by TPD3 designs for buttons, pages, and everything else not listed in the above Flash parameter. This can be cleared using the external "ZAP!" command or on-panel Factory Reset button.
• Clock Chip:
- RAM
- 31 Byte
- Non-user accessible
- Non-volatile via the battery backup (volatile when batteries removed)
- 31 bytes are used by the firmware to store AMX configuration information.
Note: If the battery is removed to clear the memory, it wipes out the AMX configuration information.
•EPLD:
- EEPROM
- 32 Macrocells
- Non-user accessible
- Non-volatile
- Used by hardware for board logic (unable to clear or update)
2
4" Color Touch Panels with Audio
Product Information
Specifications (Cont.)
Panel LCD Parameters: • Contrast ratio: 17:1
• Display area: 3.8 inches (9.65 cm)
• Screen resolution (HV): 320 x 240 pixels
• Viewing angles (100° total viewing angle): Horizontal: + Ver tic a l : +
IR Reception Angle: • 45° up on the AXT (30° on the AXD) from the horizontal plane
• 15° down on the AXT (30° on the AXD) from the horizontal plane
• 40° right of the vertical plane (both AXD and AXT units)
• 40° left of the vertical plane (both AXD and AXT units)
IR Reception Range: • Maximum range - 15 feet (4.57 m) for the AXT and 22 feet (6.71 m) for the AXD
Front Panel Components:
External Buttons: • 6 inter-changeable external pushbuttons. Pushbutton assignments can include
the typical Device/Channel numbers, Flip to Page option, and String/Macro.
• Buttons are used as interface tools that operate on-screen menus or turn On/ Off the controlled equipment.
• Both AXD and AXT panels come shipped with 6 blank buttons.
External LEDs: • 6 LEDs are located alongside each external pushbutton.
• Independently operated and programmed
• Used as status indicators. Along with the buttons, these can have the following feedback types assigned to them in TPDesign3 - Channel, Inverted Channel, Always On, Momentary, Channel Feedback, Inverted Channel, and Blink.
• They can then be used in many of the same ways as any other on-screen button.
Button Caps: • Set of 18 changeable button caps consisting of: 6 blanks, 2 embossed with
Up/Down arrows, and 10 pad-printed labels. These buttons match the bezel coloring.
• Custom engraved buttons are available through your AMX sales representative
• AXD buttons: Black set (60-5921-41BK), Beige set (60-5921-41BG), and White set (60-5921-41WH)
• AXT buttons: Dark Grey set (60-5921-37) and Platinum set (60-5921-38)
Button Labels: • 10 pad-printed labels
• These buttons contain 10 symbols covering the following functions: MENU,
LIGHTS, AUDIO, VIDEO, ENVIRONMENT, SECURITY, INTERCOM, MUTE, DRAPES, and POWER
• Refer to the Mounting the AXD Wall Mount Panels - FIG. 10 on page 13 for more information.
Light Detector: • Photosensitive light detector for adjustment of the panel brightness.
Motion Sensor (PIR): • Proximity Infrared Detector to wake the panel when the panel is approached.
• Activation range: + center.
IR Receiver: • 38 KHz, one-way IR reception (for AMX codes only)
Microphone: • Used for audio conferencing applications (intercom functionality)
50° (left and right from center)
50° (up and down from center)
20° vertically from center and + 45° horizontally from
4" Color Touch Panels with Audio
3
Product Information
Specifications (Cont.)
Front Panel Components (Cont.):
Speakers: • Frequency response 450 Hz - 7 KHz
• 8 ohm
• 1 watt
Audio Levels: • Microphone output:
Line level audio Differential drive Programmable gain from 7dB to 50db in 31 steps of 1.5 db (linear taper)
• Audio input: Line level audio Differential drive Programmable gain from -26dB to +34 dB in 31 steps of 2dB each.
Rear Connectors:
AXlink/PWR: • 4-pin 3.5 mm mini-Phoenix connector for communication to the AMX Central
Controller providing both data and power
Audio: • 8-pin 3.5 mm mini-Phoenix connector for audio input/output
Programming Port: • 2.5 mm stereo conductor jack (side mounted)
Compatibility: • Axcess, NetLinx, and Landmark systems
Character Support: • Unicode
• Characters for middle-eastern languages such as Arabic are not supported
Operating / Storage Environment:
Included Accessories: • Installation Kit for AXD panels (KA5921-02)
• Indoor Operating Temperature: 10° C (50° F) to 40° C (104° F)
• Indoor Operating Humidity: 5% to 90% RH (non-condensing)
• Installation Kit for AXT panels:
®
character support for far-eastern languages such as Chinese.
within the Unicode fonts because they are bi-directional. Buttons with Unicode fonts can only be created and edited using TPDesign3.
- 2.5 mm stereo conductor programming cable (FG10-817)
- 4-pin 3.5 mm mini-Phoenix data/power connector (41-5047)
- 8-pin 3.5 mm mini-Phoenix audio connector (41-5083)
- Drywall clip set: 2 -drywall clamps and 2- #6 (2" long) screws (62-5924-05)
- 6 included blank buttons (pre-mounted into the AXD chassis)
- One bag containing 12 custom buttons (2 embossed/10 pad-printed) (65-6004)
- Set of three Detachable Faceplates with corresponding buttons:
- White faceplate (60-5921-40WH) and White button set (60-5921-41WH)
- Black faceplate (60-5921-40BK) and Black button set (60-5921-41BK)
- Beige faceplate (60-5921-40BG) and Beige button set (60-5921-41BG)
- 2.5 mm stereo conductor programming cable (FG10-817)
- 6 included blank buttons (pre-mounted into the AXT chassis)
- 10’ (3.05 m) custom Table Top cable (CA5921-01)
- One bag containing 12 custom buttons (2 embossed/10 pad-printed)
4
4" Color Touch Panels with Audio
Product Information
Specifications (Cont.)
Optional Accessories: • AC-CP4A/WRB, Water resistant bezel set for AXD-CP4/A (beige, black, white)
(FG5921-24)
• Axcess programming cable (DB9 to DB9) (FG10-727)
• CB-CP4/A (FG033-10) Conduit/wallbox (includes drywall clips and screws for installation to studs during the construction phase).
- Conduit/Wallbox should only be mounted to a beam before a drywall is
installed (pre-wall).
• PSN2.8 Power Supply (12 VDC) (FG423-17)
• PSN6.5 Power Supply (12 VDC) (FG423-41) (recommended for use on the CP4/A)

Cleaning the Touch Overlay

You should clean the touch screen overlay often. Always use clean cotton cloths, and a spray bottle
of cleaning solution consisting of 50% isopropyl alcohol and 50% water.

AC-CP4A/WRB Water-Resistant Faceplate for AXD-CP4/A

AMX now offers a new option - a set of water-resistant bezels for AXD-CP4/A touch panels:
AC-CP4A/WRB (FIG. 2). The faceplate set includes all three (3) color configurations - beige,
black, and white - covered with a thin transparent water-resistant film that covers the entire surface
of the bezel including the touch screen, sensor lens, and pushbuttons. It also includes a rubber-foam
gasket to "seal" the gap between the bezel, the back box and the wall. It is a perfect solution that
brings the power of AMX touch panels into wet and splashy environments inside your house or
office building.
FIG. 2 Sample AXD-CP4/A and AXT-CP4/A
4" Color Touch Panels with Audio
AC-CP4A/WRB faceplates (Beige, Black, and White)
FG5921-24
5
Product Information

Specifications

Specifications (Cont.)
Dimensions (HWD):
AC-CP4A/WRB
Foam Insulation
Description: • Water- resistant faceplate for existing AXD-CP4/A touch panels. This faceplate
Compatibility: • All AXD-CP4/A (Wall Mount) Touch Panels
Weight: • 75 grams
Features: • Faceplate mounts to any existing AXD-CP4/A.
Included Accessories:
Operating /Storage Environments:
• 4.59" x 6.13" x 0.35" (11.66 cm x 15.57 cm x 1.27 cm)
• Thickness: 0.125" (3.12 mm)
covers the LCD and buttons. The included foam insulation is placed around and behind the edges of the AXD housing (along the screw locations).
• Provides three different faceplate colors (Beige/Black/White).
• Foam insulation protects the internal circuitry from moisture and the elements.
• Insulator cutouts fit perfectly around existing housing screws.
• Three (3) faceplates: Beige (60-5921-44BG), Black (60-5921-44BK), and White (60-5921-44WH)
• One strip of foam insulation (with screw cutouts) that mounts around the inside border of the AXD housing
• Operating Temperature: 10° C (50° F) to 40° C (104° F)
• Operating Humidity: 20 - 100% RH
• Storage Temperature: -20° C (-4° F) to 60° C (140° F)
• Storage Humidity: 5 - 85% RH
NOTE: The AC-CP4A/WRB is intended for installation to AXD units. The two main installation environments where this accessory can be used are: Solid surface (using four #4-40 solid surface screws) and Drywall surface (using 2 - #6 drywall clips and screws).
6
4" Color Touch Panels with Audio

Installation

Mounting the AXD Wall Mount Panels

The following paragraphs describe mounting the touch panel directly into a drywall, solid surface,
and into a Conduit Box. Wall Mount panels (AXDs) are contained within a plastic back box. This
back box is not removed in either the Conduit Box (CB-CP4/A) or solid surface installation
methods.
The CP4/A has a 4-pin mini-Phoenix AXlink connector (for data and power) and 8-pin
mini-Phoenix Audio connector (for audio/microphone communication) locations on the rear of the
unit. The AXT-CP4/A comes shipped with a pre-wired tabletop cable (CA5921-01). Manual wiring
of the connector ports is recommended for any AXD or custom installations.
The AXD and AXT CP4/A touch panels have different IR reception angle specifications based on either their location, elevation, and/or distance from the IR transmission source.
The following graphic (FIG. 3) indicates the locations of the different Wall Mount screw types.
Installation
Four Solid Surface screws are used here to secure the housing/unit to a solid surface
FIG. 3 Wall Mount panel (AXD) showing the secure locations for all screws types
Four (4) #4-20 screws (thread-forming screws)
- these are used to secure the internal components to the housing
Four (4) #4-40 screws (machine screws)
- these are used to secure the housing to a CB-CP4/A

Wall Mount installation using a pre-wall CB-CP4/A Conduit Box

The CP4/A Conduit/wallbox is an optional metallic housing that is installed onto a beam in a
pre-wall setting. The touch panels are housed in a default backbox that ships with each unit.
This installation (using the CB-CP4/A) must be done prior to any wall installation.
To install a Wall Mount touch panel into a conduit/wallbox for pre-mounted surfaces:
1. Fasten the CB-CP4/A to the stud through the stud fastening holes shown in FIG. 4 on page 8.
The wallbox can be secured to the stud by using either nails or screws.
4" Color Touch Panels with Audio
7
Installation
Stud
Surface
Stud fastening holes
CB-CP4/A Conduit Wallbox
Knockouts
AXD-CP4/A touch
panel housing secure
locations using four
#4-40 screws
Do not use these tabs
to mount a Conduit/
Wallbox
FIG. 4 Screw location for attachment on a sample conduit box for a drywall installation
2. Remove any necessary wiring knockouts from the pre-installed (optional) conduit box
(C in FIG. 4 on page 8) where the necessary cables are threaded through for connection to the
touch panel and external devices. The snaps located along the side of the conduit/wallbox can
be snapped off or used to mount the unit to a hard surface (like a wooden beam).
3. Carefully remove the attached AMX faceplate/bezel (A in FIG. 5) from the main AXD unit
(B in FIG. 5) by gripping the faceplate from the notches (located along the underside of the
plate) and pulling with gentle force.
4. Thread the incoming 4-pin mini-AXlink and 8-pin mini-Audio wiring through the cutout
opening in the wall.
5. Test the wiring by connecting the 4-pin mini-Phoenix connector from the rear AXlink
connector to a PSN6.5 power supply or Central Controller. Verify that the panel is receiving
power and functioning properly to prevent repetition of the installation.
6. Connect both the AXlink and Audio connectors to the rear of the touch panel. Refer to the
Wiring the Touch Panel section on page 21 for more detailed wiring instructions.
7. Disconnect the power connector from the PSN6.5 or Central Controller until the installation is
complete.
8
4" Color Touch Panels with Audio
Attachment site for beam
Install the (4) #4-40
machine screws into
into the places
indicated
Installation
Stud beam
C - Optional CB-CP4/A conduit/wallbox
SURFACE
A - Faceplate
(bezel)
FIG. 5 Wall Mount panel installation configuration for pre-existing conduit/wall box in a pre-wall construction
B - Main AXD unit consists of
the touch panel and backbox housing
Don’t disconnect the connectors from the touch panel. The unit must be installed with the necessary connectors before being inserted into the drywall. Verify that the panel is receiving power and functioning properly to prevent repetition of the installation.
8. Fasten the CB-CP4/A to the stud through the tabs shown in FIG. 5. The wallbox can be secured
to the stud by using either nails or screws. This installation must be done prior to any wall
installation.
9. Carefully slide the main unit (B in FIG. 5) into the conduit/wallbox (C in FIG. 5) until it slides
in completely and flush against the wallbox.
10. Use the four (4) securing screws (#4-40 screws) to attach the main AXD unit to the conduit
wallbox. Refer to B in FIG. 5 on page 9 for more information.
11. Use a grounded Phillips screwdriver to tighten the screws in a clockwise direction
12. Fasten the main AXD unit to the surface using the four (4) surface screws (not provided with
unit) until the housing is securely fastened and flush against the wall.
13. Carefully remove any of the blank pre-installed plastic pushbuttons by pushing the top rim of
the button towards the LCD panel and applying a small amount of force.
14. Carefully insert the six (6) desired replacement pushbuttons (up to 12 other pre-labeled buttons
come in the accessory button kit) by grabbing the button at either sides, inserting the
attachment pegs into their respective connector holes, and pressing down firmly (FIG. 6 on
page 10).
4" Color Touch Panels with Audio
9
Installation
Menu
Lights
Audio
Video
Environment
Security
Intercom
Mute
Drapes
Powe r
FIG. 6 Plastic pushbutton replacement locations
Standard pushbutton icons (come in 3 colors Black, Beige, and White)
Light Sensor
PIR (Passive Infrared) Sensor
IR Receiver
Microphone
15. Place the faceplate (A in FIG. 5 on page 9) onto the main AXD unit (B in FIG. 5 on page 9) by
gripping the object at both sides, resting the top rim of the faceplate to the top rim of the
housing, then applying gentle downward force. Make sure to align the Light, IR receiver, and
PIR Motion sensor locations to their respective openings on the front bezel/faceplate. Make
sure the buttons are flush against the faceplate.
16. Reconnect the audio wiring to its respective terminal locations on the selected external audio
equipment for use in conferencing.
17. Reconnect the 4-pin mini-AXlink connector from the panel to the Central Controller and
provide power to the unit.

Wall Mount panel installation into Drywall using Expansion Clips

To install Wall Mount touch panels into plasterboard/drywall:
Expansion clips are mounted through pre-drilled notches located at the sides of the panel. These clips are one-time use pieces. If and error occurs during the installation process, a replacement clip must be ordered through your AMX representative.
1. Carefully remove the attached AMX faceplate/bezel (A in FIG. 7 on page 11) from the main
AXD unit (B in FIG. 7 on page 11) by gripping the faceplate from the notches (located along
the underside of the plate) and pulling with gentle force.
2. Cut out the install surface using the dimensions shown in FIG. 8 on page 11. Cut out the two
notches along-side the CP4/A to accommodate the two provided drywall expansion clips.
3. Thread the incoming 4-pin mini-AXlink and 8-pin mini-Audio wiring through the cutout
opening in the wall.
4. Test the wiring by connecting the 4-pin mini-Phoenix connector from the rear AXlink
connector to a PSN6.5 power supply or Central Controller. Verify that the panel is receiving
power and functioning properly to prevent repetition of the installation.
5. Connect both the AXlink and Audio connectors to the rear of the touch panel. Refer to the
Wiring the Touch Panel section on page 21 for more detailed wiring instructions.
10
4" Color Touch Panels with Audio
Installation
PIR, Microphone, IR and
Light Sensor locations
Install the 2-#6 drywall
clips and screws
(included) into the
the holes
A - Faceplate
(bezel)
B - Main AXD unit consists of the touch panel, internal components, and housing
FIG. 7 Wall Mount panel (AXD) installation configuration for drywall surfaces
Flat surface (can include a wall, podium, or other level surface)
2 notches are required if the unit is installed into a drywall using the (2) provided clips.
Drywall clip set (clip and
screw) for installation
to plasterboard/drywall
FIG. 8 Wall Mount panel installation configuration for plasterboard
Don’t disconnect the connectors from the touch panel. The unit must be installed with the necessary connectors before being inserted into the drywall. Verify that the panel is receiving power and functioning properly to prevent repetition of the installation.
4" Color Touch Panels with Audio
surfaces
11
Installation
6. Disconnect the power connector from the PSN6.5 or Central Controller until the installation is
complete.
7. Insert the #6 drywall screws and clips into the two notch locations along the side edges of the
Wall Mount housing as shown in both FIG. 7 on page 11 and in FIG. 8 on page 11.
8. Carefully insert the main unit (with expansion clips) into the cutout until the rim of the AXD
unit lies flush with the wall and the unit is firmly positioned.
9. Use a grounded Phillips screwdriver to tighten the #6 drywall screws in a clockwise direction
(FIG. 7 on page 11).
10. Fasten the main AXD unit to the surface using the two (2) drywall clip sets (consisting of
screws and clips) supplied with the enclosure until the housing is securely fastened and flush
against the wall (FIG. 9).
As the screw is tightened, the clip bends toward the insertion hole and into the wall. This
bending creates a "grip" on the wall by either pressing onto the wall or by securing the drywall
between the housing and the drywall clip.
B - Main AXD unit
Interchangeable plastic pushbuttons
Dry wall clips and 2- #6 screws
are inserted through the
notches cut out in the wall
A - Faceplate
(bezel)
FIG. 9 Screw and clip locations for plasterboard (dry wall) mounting of main AXD unit
11. Carefully remove any of the blank pre-installed plastic pushbuttons by pushing the top rim of
the button towards the LCD panel and applying a small amount of force.
12. Carefully insert the six (6) desired replacement pushbuttons (up to 12 other pre-labeled buttons
come in the accessory button kit) by grabbing the button at either sides, inserting the
attachment pegs into their respective connector holes, and pressing down firmly (FIG. 10 on
page 13).
12
4" Color Touch Panels with Audio
Installation
Menu
Lights
Audio
Video
Environment
Security
Intercom
Mute
Drapes
Powe r
FIG. 10 Plastic pushbutton replacement locations
Standard pushbutton icons (come in 3 colors Black, Beige, and White)
Light Sensor
PIR (Passive Infrared) Sensor
IR Receiver
Microphone
13. Place the faceplate (A in FIG. 9 on page 12) onto the main AXD unit (B in FIG. 9 on page 12)
by gripping the object at both sides, resting the top rim of the faceplate to the top rim of the
housing, then applying gentle downward force. Make sure to align the Light, IR receiver, and
PIR Motion sensor locations to their respective openings on the front bezel/faceplate. Make
sure the buttons are flush against the faceplate.
14. Reconnect the audio wiring to its respective terminal locations on the selected external audio
equipment for use in conferencing.
15. Reconnect the 4-pin mini-AXlink connector from the panel to the Central Controller and
provide power to the unit.

Wall Mount panel installation onto a flat surface using solid-surface screws

Mounting screws are secured through four (4) pre-drilled holes located at the left and right sides of the panel.
1. Carefully remove the attached AMX faceplate/bezel (A in FIG. 11) from the main AXD unit
(B in FIG. 11) by gripping the faceplate from the notches (located along the underside of the
plate) and pulling with gentle force.
2. Cut out the surface using the dimensions shown in FIG. 12 on page 14. Be sure not to cut out
notches for the expansion clips (only used when mounting the panel in plasterboard).
3. Thread the incoming 4-pin mini-AXlink and 8-pin mini-Audio wiring through the cutout
opening in the wall.
4. Test the wiring by connecting the 4-pin mini-Phoenix connector from the rear AXlink
connector to a PSN6.5 power supply or Central Controller. Verify that the panel is receiving
power and functioning properly to prevent repetition of the installation.
5. Connect both the AXlink and Audio connectors to the rear of the touch panel. Refer to the
Wiring the Touch Panel section on page 21 for more detailed wiring instructions.
6. Disconnect the power connector from the PSN6.5 or Central Controller until the installation is
complete.
4" Color Touch Panels with Audio
13
Installation
Install the four (4)
solid surface screws
into the holes
(screws not included)
shown below.
Screw length
depends on the
installation surface.
A
- Decor
faceplate
Attachment is done
along the edges of
the cutout
Flat/Solid surface (can include a wall, podium, or other level surface)
B - Main AXD unit consists of the touch panel, internal components, and housing
FIG. 11 Wall Mount panel installation configuration for flat /solid surfaces
These four holes are only
required when mounting to a solid surface. Secure the unit with solid surface
screws using #4-40 threaded
inserts at these four locations
Solid surface screw inserts
(4 screws) for mounting to a
flat surfaces (provided by
installer)
14
FIG. 12 Wall Mount panel installation configuration for flat surface mounting
7. Insert the four solid surface screws into the four threaded insert locations along the side edges
of the Wall Mount housing as shown in both FIG. 13 on page 15.
4" Color Touch Panels with Audio
Installation
Solid surface mounting screws (4) are inserted through the outer holes along the plastic housing
Main AXD unit consists of internal components, CP4/A, and plastic housing
FIG. 13 Screw locations for plasterboard mounting of the main AXD unit
8. Carefully insert the main unit (with surface screws) into the cutout until the rim of the AXD
unit lies flush with the wall and the unit is firmly positioned.
9. Use a grounded Phillips screwdriver to tighten the solid surface screws in a clockwise direction
(FIG. 13 on page 15).
10. Fasten the main AXD unit to the surface using the four (4) solid surface screws (not provided
with unit) until the housing is securely fastened and flush against the wall (FIG. 14).
Solid surface mounting screws
are inserted through the
openings along the side of
the Wall Mount panel
A - Faceplate
(bezel)
FIG. 14 Mounting screw locations for solid-surface mounting of main AXD unit
B - Main
AXD unit
Interchangeable plastic pushbuttons
11. Carefully remove any of the blank pre-installed plastic pushbuttons by pushing the top rim of
the button towards the LCD panel and applying a small amount of force.
12. Carefully insert the six (6) desired replacement pushbuttons (up to 12 other pre-labeled buttons
come in the accessory button kit) by grabbing the button at either sides, inserting the
attachment pegs into their respective connector holes, and pressing down firmly (FIG. 15 on
page 16).
4" Color Touch Panels with Audio
15
Installation
Menu
Lights
Audio
Video
Environment
Security
Intercom
Mute
Drapes
Powe r
FIG. 15 Plastic pushbutton replacement locations
Standard pushbutton icons (come in 3 colors Black, Beige, and White)
Light Sensor
PIR (Passive Infrared) Sensor
IR Receiver
Microphone
13. Place the faceplate (A in FIG. 14) onto the main AXD unit (B in FIG. 14) by gripping the
object at both sides, resting the top rim of the faceplate to the top rim of the housing, then
applying gentle downward force. Make sure to align the Light, IR receiver, and PIR Motion
sensor locations to their respective openings on the front bezel/faceplate. Make sure the buttons
are flush against the faceplate.
14. Reconnect the audio wiring to its respective terminal locations on the selected external audio
equipment for use in conferencing.
15. Reconnect the 4-pin mini-AXlink connector from the panel to the Central Controller and
provide power to the unit.

Installation of the AC-CP4A/WRB Faceplates

AMX now offers a new option - a set of water-resistant bezels for AXD-CP4/A touch panels:
AC-CP4A/WRB. This faceplate set includes all three (3) color configurations - beige, black, and
white - covered with a thin transparent water-resistant film that covers the entire surface of the
bezel including the touch screen, sensor lens, and pushbuttons. It also includes a rubber-foam
gasket to "seal" the gap between the bezel, the back box and the wall. It is a perfect solution that
brings the power of AMX touch panels into wet and splashy environments inside your house or
office building.
The AC-CP4A/WRB is intended for installation to AXD units. The two main installation environments where this accessory can be used are: Solid surface (using four #4-40 solid surface screws) and Drywall surface (using 2 - #6 drywall clips and screws).
16
4" Color Touch Panels with Audio
Installation

Drywall Surface upgrade installation

Expansion clips are mounted through pre-drilled notches located at the sides of the panel. These clips are one-time use pieces. If and error occurs during the installation process, a replacement clip must be ordered through your AMX representative.
1. Carefully remove the attached AMX faceplate/bezel (A in FIG. 16) from the main AXD unit
(B in FIG. 16) by gripping the faceplate from the notches (located along the underside of the
plate) and pulling with gentle force.
2. Locate the 2 drywall screws located along both sides of the AXD unit.
3. Use a grounded Phillips screwdriver to slightly loosen the #6 drywall screws in a counter-
clockwise direction.
The purpose of only slightly loosening the drywall screws is NOT to remove the unit but to provide enough slack so that there is enough room between the AXD housing and the drywall to wrap the foam insulation around the back of the housing for insulation purposes.
4. Unscrew the drywall screws enough to where there is a 0.125" gap between the edge of the
AXD housing and the drywall.
5. Install the foam insulation by inserting the left side of the foam between the drywall and the
rear of the housing.
6. While still holding the insulation, gently pull the other side of the foam over the opposite side
of the housing (FIG. 16) until the entire foam strip is now located behind the outer rim of the
AXD housing.
B - Main unit
(with LCD)
A - Faceplate
(bezel)
Foam Insulation strip
Two #6 drywall clips and screws
FIG. 16 Foam insulation location on a drywall mounted AXD
7. Verify the alignment of the center foam cutouts over the two side drywall screws (FIG. 16).
8. Carefully begin tighten the #6 drywall screws in a clockwise direction. Slight adjustments to
the position of the foam insulation can be necessary.
4" Color Touch Panels with Audio
17
Installation
9. Perform a visual inspection of the insulation seal around the rim of the AXD housing. There
should be no visible gaps between the rim of the housing and the surface of the drywall.
10. Finish the securing process of the AXD back to the drywall by tightly turning the drywall
screw in a clockwise direction to guarantee a tight seal.
11. Place the new AC-CP4A/WRB water-resistant faceplate onto the main AXD unit
(B in FIG. 16) by gripping the object at both sides, resting the top rim of the faceplate to the
top rim of the housing, then applying gentle downward force.
12. Make sure to align the Light, IR receiver, and PIR Motion sensor locations to their respective
openings on the front bezel/faceplate. Make sure the buttons are flush against the faceplate.

Solid Surface upgrade installation

Expansion clips are mounted through pre-drilled notches located at the sides of the panel. These clips are one-time use pieces. If and error occurs during the installation process, a replacement clip must be ordered through your AMX representative.
1. Carefully remove the attached AMX faceplate/bezel (A in FIG. 17) from the main AXD unit
(B in FIG. 17) by gripping the faceplate from the notches (located along the underside of the
plate) and pulling with gentle force.
2. Locate the 4 solid-surface screws located along both sides (2 per side) of the AXD unit.
3. Use a grounded Phillips screwdriver to slightly loosen the screws in a counter-clockwise
direction.
The purpose of only slightly loosening the surface screws is NOT to remove the unit but to provide enough slack so that there is enough room between the AXD housing and the surface to wrap the foam insulation around the back of the housing for insulation purposes.
4. Unscrew the screws enough to where there is a 0.125" gap between the edge of the AXD
housing and the surface.
5. Install the foam insulation by inserting the left side of the foam between the surface and the
rear of the housing.
6. While still holding the insulation, gently pull the other side of the foam over the opposite side
of the housing (FIG. 17) until the entire foam strip is now located behind the outer rim of the
AXD housing.
7. Verify the alignment of the center foam cutouts over the four side solid-surface screws
(FIG. 17).
8. Carefully begin tighten the screws in a clockwise direction. Slight adjustments to the position
of the foam insulation can be necessary.
9. Perform a visual inspection of the insulation seal around the rim of the AXD housing. There
should be no visible gaps between the rim of the housing and the surface.
18
10. Finish the securing process of the AXD back to the surface by tightly turning the surface screw
in a clockwise direction to guarantee a tight seal.
11. Place the new AC-CP4A/WRB water-resistant faceplate onto the main AXD unit (B in
FIG. 17) by gripping the object at both sides, resting the top rim of the faceplate to the top rim
of the housing, then applying gentle downward force.
4" Color Touch Panels with Audio
Installation
Foam Insulation strip
B - Main unit
(with LCD)
4 - #4-40 solid
surface screws
A - Faceplate
(bezel)
FIG. 17 Foam insulation location on a solid surface mounted AXD
12. Make sure to align the Light, IR receiver, and PIR Motion sensor locations to their respective
openings on the front bezel/faceplate. Make sure the buttons are flush against the faceplate.

Removing the AXT Faceplate/Bezel

Whereas the AXD faceplate is removable by gripping the faceplate from the notches and pulling
outwards, the AXT faceplate is secured to the enclosure via four (4) #4-40 phillips-head screws
located along the rear corners of the panel (FIG. 18).
B - Main AXT unit consists of the touch panel, internal components and enclosure
Remove/Install the four (4) #4-20 screws from/into the location indicated
A - Faceplate
(bezel)
Securing screws (4) #4-20
FIG. 18 AXT faceplate removal and screw locations
1. Flip the AXT panel over and place the LCD onto a soft cloth to prevent scratching during the
removal process.
2. Locate the four (4) phillips-head #4-20 screws on the rear of the enclosure.
3. Remove the screws by inserting a grounded Phillips screwdriver into the screw holes and turn
the screws counter-clockwise.
4" Color Touch Panels with Audio
19
Installation
4. Remove all screws from the rear of the unit (B in FIG. 18 on page 19).
5. Firmly grab the front and rear of the panel and flip it back to where the entire unit is lying flat
on a level surface.
6. Carefully pull the faceplate (A in FIG. 18 on page 19) outwards until it comes away from the
rest of the main AXT unit (B in FIG. 18 on page 19).
Refer to the following section for more information on removing/replacing the pushbuttons and
reconnecting the faceplate/bezel to the main AXT unit

Removing and replacing AXT pushbuttons

1. Carefully remove any of the blank pre-installed plastic pushbuttons by pushing the top rim of
the button towards the LCD panel and applying a small amount of force.
2. Carefully insert the desired replacement pushbutton (up to 12 other pre-labeled buttons come
in the accessory button kit) by grabbing the button at either sides, inserting the attachment pegs
into their respective connector holes, and pressing down firmly (FIG. 19).
Menu
Lights
Audio
Video
Environment
Security
Intercom
Mute
Drapes
Powe r
FIG. 19 Plastic pushbutton replacement locations on AXT
Standard pushbutton icons (come in 3 colors Black, Beige, and White)
PIR (Passive
Infrared Sensor
Light Sensor
IR Receiver
Microphone
3. Carefully place the faceplate (A in FIG. 18) back onto the Main AXT unit (B in FIG. 18).
Make sure to align the Light, IR receiver, and PIR Motion sensor locations to their respective
openings on the front bezel/faceplate.
4. Firmly grab the front and rear of the panel and flip the AXT panel over.
5. Place the LCD back onto a soft cloth to prevent scratching during the removal process.
20
6. Insert all screws back into the screw holes on the rear of the unit (B in FIG. 18).
7. Secure the screws by inserting a grounded Phillips screwdriver into the screw holes and turn
the screws clockwise.
8. Firmly grab the front and rear of the panel and flip it back to where the entire unit is lying flat
on a level surface.
4" Color Touch Panels with Audio
Installation

Wiring the Touch Panel

The CP4/A touch panels use a 4-pin 3.5 mm mini-Phoenix AXlink connector (male) for both power
and data and an 8-pin 3.5 mm mini-Phoenix connector for audio input/output (FIG. 20). This same
figure shows the rear connector locations on both AXD and AXT panels.
4-pin
3.5 mm mini-Phoenix AXlink connector
Programming jack
8-pin
3.5 mm mini-Phoenix Audio connector
AXD-CP4/A (Rear view)
FIG. 20 Rear views of the AXD and AXT touch panels
AXT-CP4/A (Rear view)
Cable clip
Do not connect power to the touch panel until wiring is complete. If you are using a 12 VDC power supply, apply power to the touch panel only after installation is complete.

Wiring guidelines

CP4/A touch panels require 12 VDC power to operate properly. These panel can use either a
PSN2.8 or a PSN6.5 power supply. The Central Controller supplies power via the AXlink cable.
The maximum wiring distance between the Central Controller and touch panel is determined by
power consumption, supplied voltage, and the wire gauge used for the cable. The table below lists
wire sizes and maximum lengths allowable between the touch panel and Central Controller. The
maximum wiring lengths for using AXlink power are based on a minimum of 13.5 volts available at
the Central Controller’s power supply. Refer to the Specifications section on page 1 for more
information.
Wiring Guidelines at 770 mA
Wire Size Maximum Wiring Length
18 AWG 152.43 feet (46.46 m)
20 AWG 96.44 feet (29.39 m)
22 AWG 60.13 feet (18.33 m)
24 AWG 37.90 feet (11.55 m)
4" Color Touch Panels with Audio
21
Installation

Wiring the CP4/A terminal connectors and cables

You will need a wire stripper and Phillips screwdriver to prepare and connect the captive wires.
Power and Audio connectors are wired and attached to the rear of the CP4/A. FIG. 21 provides a
layout of the wiring connection into both the AXD and AXT touch panels. This diagram is intended
for use in wiring the terminal ends of the 4-pin and 8-pin cables.
Microphone (-)
Microphone (+)
Mic GND
3.5 mm Audio Connector
Terminal connections are dependent on the system configuration
FIG. 21 CP4/A terminal connector pinout and wiring diagram
8-pin
4-pin
3.5 mm mini-AXlink
Audio Right (+)
Audio Right (-)
Audio GND
Audio Left (+)
Audio Left (-)
GND AXM
AXP
PWR
AXD/T-CP4/A
Rear
Front
Touch
Panel
On an AXT-CP4/A panel, these terminal connections are already wired to the appropriate connectors. To wire the terminal end of the AXT panel, connect the connectors to the rear of the panel as shown in FIG. 21 and thread the tabletop cable (CA5921-01) through the cable support clip located at the base of the panel (rear).
1. Loosen the screws on both the 4-pin and 8-pin connectors before insertion.
2. Strip 0.25 inch of wire insulation off all wires.
3. Insert the incoming PWR, AXP, AXM, and GND wires from the Controller’s AXlink
connector into the respective openings on the terminal 4-pin 3.5 mm mini-Phoenix AXlink
connector locations shown in FIG. 21.
4. Insert the outgoing microphone and incoming audio wires from the existing audio system into
the respective openings on the terminal 8-pin 3.5 mm mini-Phoenix audio connector locations
shown in FIG. 21.
5. Secure the connections by using a grounded Phillips screwdriver to turn the screws clockwise.
Do not over-torque the screws; doing so can bend the seating pin and damage the connector.
6. Insert the wired connectors to the rear of the CP4/A touch panel.
Do not connect power to the touch panel until wiring is complete. If you are using a 12 VDC power supply, apply power to the touch panel only after installation is complete.
7. Unscrew the two (2) screws that attach the clip to the underside of the AXT.
8. Thread the tabletop cable through the cable-clip opening at the rear of the AXT unit
(FIG. 20 on page 21).
22
4" Color Touch Panels with Audio
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