AMT Datasouth M6 PLUS User Manual

Fastmark M6 PLUS Series
Thermal Transfer Barcode Printer
User’s Guide
February 2012 Document #120650
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Copyright Information
©2012 AMT Datasouth Corporation The copyright in this manual, the software and firmware in the printer described therein are owned by the printer manufacturer, All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not represent a commitment on the part of AMT Datasouth Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of AMT Datasouth Corporation.
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Agency Compliance and Approvals
CE CLASS A EN 55022:2006 +A1:2007
EN 55024:1998+A1:2001+A2:2003 EN 61000-4 SERIES REQULATIONS FCC CFR Title 47 Part 15 Subpart B:2009-Section 15.107 and
15.109
ICES-003 Issue 4:2004 Class A
AS/NZS CISPR 22:2009 CLASS A
GB4953-2001 GB9254-2008 (CLASS A)
GB17625.1-2003
此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰,在这种
情况下,可能需要用户对干扰采取切实可行的措施。
UL 60950-1(2nd Edition) CSA C22.2 No. 60950-1-07(2nd Edition)
EN 60950-1/A1:2010
IEC 60950-1/A1:2009 IEC 60950-1:2005(2
nd
Edition)
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Contents
1. Introduction ....................................................1
1.1 Product Introduction ................................................................................................1
1.2 Product Features ......................................................................................................2
1.2.1 Printer standard features.........................................................................2
1.2.2 Printer optional features..........................................................................3
1.3 General Specifications.............................................................................................4
1.4 Print Specifications .............................................4
1.5 Ribbon Specifications............................................4
1.6 Media Specifications.............................................5
2. Operations Overview .............................................6
2.1 Unpacking and Inspection.......................................................................................6
2.2 Printer Overview .......................................................................................................7
2.2.1 Front View .................................................................................................7
2.2.2 Interior view ..............................................................................................8
2.2.3 Rear View ..................................................................................................9
2.3 Operator Controls................................................................................................... 11
2.3.1 Front Panel & Keys................................................................................. 11
2.3.2 LED Indicators ........................................................................................12
2.4 Setting up the Printer .............................................................................................12
2.5 Installation of Ribbon.............................................................................................13
2.5.1 Loading the Ribbon................................................................................13
2.6 Installation of Media ...............................................................................................17
2.6.1 Loading the Roll Label........................................................................... 17
2.6.2 Loading Fan-fold Label.......................................................................... 21
2.6.3 Loading Media in Peel-off Mode (Option)............................................. 22
2.6.4 Loading Media in Cutter Mode (Option) ...............................................24
2.7 Print Head Pressure Adjustment Knob................................................................. 25
3. LCD Panel Menu Function (Option) .................................26
3.1 Setup Menu Overview.............................................................................................27
3.1.1-1 Printer Setup (TSPL2) .........................................................................28
3.1.1-2 Printer Setup (ZPL2)............................................................................ 35
3.1.2 Sensor .....................................................................................................42
3.1.3 Serial Comm............................................................................................52
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3.1.4 Ethernet................................................................................................... 55
3.2 File Manager............................................................................................................58
3.2.1 File List.................................................................................................... 58
3.2.2 Avail. Memory .........................................................................................59
3.2.3 Del. All Files ............................................................................................59
3.3 Diagnostics..............................................................................................................60
3.3.1 Print Config............................................................................................. 60
3.3.2 Dump Mode.............................................................................................60
3.3.3 Rotate Cutter...........................................................................................61
3.4 Language.................................................................................................................61
3.5 Service.....................................................................................................................62
3.5.1 Initialization.............................................................................................62
3.5.2 Mileage Info.............................................................................................62
4. Diagnostic Tool ................................................63
4.1 Start the Diagnostic Tool .......................................................................................63
4.2 Printer Function......................................................................................................64
5 Setting Ethernet by Diagnostic Utility (Option) .........................67
5.1 Using USB interface to setup Ethernet interface.................................................67
5.2 Using RS-232 interface to setup Ethernet interface ............................................ 68
5.3 Using Ethernet interface to setup Ethernet interface..........................................69
6. Troubleshooting................................................71
6.1 Common Problems................................................................................................. 71
6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles .................................... 75
7. Maintenance ...................................................77
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1. Introduction

1.1 Product Introduction

Thank you very much for purchasing your bar code printer.
Fastmark M6 PLUS series of industrial thermal label printers is designed to offer the right features at the best value in the industry. The M6 PLUS series features a small footprint and low profile design that fits where larger industrial printers do not.
It’s quiet operation and fast label throughput is equally at home, in the office or shop floor environment. The printers all-metal construction and die-cast aluminum print mechanism engine is durable enough to withstand the toughest production environments.
The moveable sensor design can accept wide range of label media. All of the most frequently used bar code formats are included. Fonts and bar codes can be printed in any one of the four directions.
®
This printer is built-in the high quality, high performance MONOTYPE IMAGING
True Type font engine and one CG Triumvirate Bold Condensed smooth font. With flexible firmware design, user can also download the True Type Font from PC into printer memory for printing labels. Besides the scalable font, it also provides a choice of five different sizes of alphanumeric bitmap font, OCR-A and OCR-B fonts. By integrating rich features, it is the most cost-effective and high performance printer in its class!
Applications
o Healthcare o Compliance labeling for shipping and receiving o Pallet labeling o Inventory control labeling o Drum labeling o Warning labels o Custom signage o Brand marketing featuring graphics, logos and texts o Multiple-up labels (two or three labels across)
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1.2 Product Features

1.2.1 Printer standard features

The printer offers the following standard features.
Product standard feature
Thermal transfer printing Direct thermal printing Die-cast based print mechanism Metal cover with large clear media view window LCD display (graphic type, 128x64 pixel) with back light
203 dpi models
z z z z z z z z z z
300 dpi models
Position adjustable gap sensor Position adjustable black mark sensor Ribbon end sensor Ribbon encoder sensor LED indicators Real time clock Internal Ethernet print server (10/100 Mbps) interface USB 2.0 (full speed) interface USB-A host (Support PC keyboard and bar code scanner) Serial RS-232C (2400-115200 bps) interface 8 MB SDRAM memory 4 MB FLASH memory SD FLASH memory card reader for memory expansion up to 4 GB
z z z z z z z z z z z z z z
z z z z
z z z z z z z z
Standard industry emulations right out of the box including Eltron® ,Zebra® and Datamax® language support Internal 8 alpha-numeric bitmap fonts Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270 degree)
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z z
z z z z
Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font Downloadable fonts from PC to printer memory Downloadable firmware upgrades Text, bar code, graphics/image printing (please ask your reseller about PAL programming for specific applications and print requirements).
Supported bar code Supported image 1D bar code 2D bar code Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleave 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11, Logmars
PDF-417, Maxicode, DataMatrix, QR code, Aztec
BITMAP, BMP, PCX
(Max. 256 colors graphics)
z z
z z z z z z

1.2.2 Printer optional features

The printer offers the following optional features.
Product option feature
Peel-off module Cutter module Bluetooth module (RS-232C interface) KP-200 Plus keyboard display unit KU-007 Plus programmable smart keyboard display unit HCS-200 long rang CCD scanner
User
options
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‐
z z z
z
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Dealer
options
z z
‐ ‐
‐ ‐
‐ ‐
‐ ‐
Factory options
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1.3 General Specifications

General Specifications
Physical dimensions 11.3 in (W) x 10.2 in (H) x 17.1 in (D) Weight 24.3 lbs Electrical Internal switching power supply
Input: AC 100-240V
Output: DC 24V 3.3A Environmental condition
Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing
Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90%

1.4 Print Specifications

Print Specifications 203 dpi models 300 dpi models
Print head resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) Printing method Thermal transfer and direct thermal Dot size (width x length) Print speed (inches per second) Max. print width 104 mm (4.09”) Max. print length 2,286 mm (90”) 1,016 mm (40”)
non-condensing
0.125 x 0.125 mm (1 mm = 8 dots)
Up to 6 ips Up to 4 ips
0.084 x 0.084 mm
(1 mm = 11.8 dots)

1.5 Ribbon Specifications

Ribbon Specifications
Ribbon outside diameter Max. 81.3 mm Ribbon length 450 meter Ribbon core inside diameter 1 inch (25.4 mm)
Ribbon wound type Outside wound
Max. 110 mm Ribbon width
Min. 40 mm
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1.6 Media Specifications

Media Specifications 203 dpi models 300 dpi models
Label roll capacity 8 in (203.2 mm) OD Media alignment Edge alignment Media type Continuous, die-cut, black mark, fan-fold, notch Media wound type Printing face outside wound
Max. 4.6 in (118 mm) Media width (label +
liner)
+ liner) Media core diameter 1~3 in (25.4 mm~76.2 mm) Label length 0.2~90 in (5~2286 mm) 0.2~40 in (5~1,016 mm)
mode)
mode) Gap height Min. .078 in (2 mm) Black mark height Min. .078 in (2 mm) Black mark width Min. .31 in (8 mm)
Min. 1.0 in (25.4 mm) Max. 11 mil (0.28 mm) Media thickness (label Min. 2.36 mil (0.06 mm)
Max. 6 in (152.4 mm) Label length (peeler Min. 1 in (25.4 mm)
Max. 90 in (2,286 mm) Max. 40 in (1,016 mm) Label length (cutter Min. 1 in (25.4 mm) Min. 1 in (25.4 mm)
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2. Operations Overview

2.1 Unpacking and Inspection

This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit  One Windows labeling software/Windows driver CD disk  One quick installation guide  One power cord  One USB interface cable  One ribbon take up paper core
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.
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2.2 Printer Overview

2.2.1 Front View

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4
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1. LED indicators
2. LCD Display
3. Menu Key
4. Pause Key
5. Feed Key
6. Paper Exit Chute
7. Lower Front Cover
8. Printer Right Side Opener
9. Media Viewing Window
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2.2.2 Interior view

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2
3
4
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1. Ribbon rewind spindle
2. Ribbon supply spindle
3. Print head pressure adjustment knob
4. Ribbon end sensor
5. Print head release lever
6. Label roll guard
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7. 3” core adapter
8. Label supply spindle
9. Ribbon guide bar
10. Media guide bar
11. Print head
12. Platen roller
13. Media sensor
14. Label guide
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2.2.3 Rear View

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2
3
4
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1. Internal Ethernet interface
2. Fan-fold paper entrance chute
3. RS-232C interface (Max. 115,200 bps)
4. USB interface (USB 2.0/ Full speed mode) *5. SD card slot
6. USB host
7. Power switch
8. Power jack socket
Note: * Refer to next page for SD Memory card specifications.
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* Recommended SD card specification
SD card spec SD card capacity Approved SD card manufacturer
V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic V1.0, V1.1 1 GB SanDisk, Transcend, Panasonic V2.0 SDHC CLASS 4 4 GB V2.0 SDHC CLASS 6 4 GB SanDisk, Transcend, Panasonic V1.0, V1.1 microSD 128 MB Transcend, Panasonic V1.0, V1.1 microSD 256 MB Transcend, Panasonic V1.0, V1.1 microSD 512 MB Panasonic V1.0, V1.1 microSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 microSD 4 GB Panasonic V2.0 SDHC CLASS 6 microSD 4 GB Transcend V1.0, V1.1 miniSD 128 MB Transcend, Panasonic V1.0, V1.1 miniSD 256 MB Transcend, Panasonic V1.0, V1.1 miniSD 512 MB Transcend, Panasonic V1.0, V1.1 miniSD 1 GB Transcend, Panasonic V2.0 SDHC CLASS 4 miniSD 4 GB Transcend V2.0 SDHC CLASS 6 miniSD 4 GB
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format
- The miniSD/microSD card adapter is required for SD card reader.
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2.3 Operator Controls

2.3.1 Front Panel & Keys

LCD display
Front panel keys
LED indicators
Keys Function
1. Enter the menu
2. Exit from a menu or cancel a setting and return to the previous menu Pause/Resume the printing process Advance one label Scroll up the menu list Scroll down the menu list Enter/select cursor located option
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2.3.2 LED Indicators


LED Status Indication
Off The printer power is turned off
POWER
On The printer power is turned on On Printer is ready
ON-LINE
ERROR
Blinking
Off Printer is ready On “Carriage open”, “Cutter error” or “Clearing data” Blinking “No paper”, “Paper jam” or “No ribbon”
Pause Downloading data into printer

2.4 Setting up the Printer

1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
Note: Please switch OFF printer power switch prior to plug in the power cord to printer power jack.
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2.5 Installation of Ribbon

2.5.1 Loading the Ribbon

1. Open the printer right side cover.
2. Install the ribbon and paper core onto the ribbon supply spindle and ribbon rewind spindle. Push the paper core and ribbon roll to the end of the spindle.
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3. Push the print head release lever to open the print head mechanism.
4. Thread the ribbon leader through the slot between ribbon sensor and ribbon guide bar until ribbon passes through the print head and place the ribbon leader onto the ribbon rewind spindle.
Ribbon leader
Ribbon sensor
Ribbon guide bar
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5. Stick the ribbon leader onto the paper core. Keep the ribbon flat and without wrinkle.
6. Rotate the ribbon rewind spindle until the ribbon leader is thoroughly, firmly encompassed by the black section of the ribbon.
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z Loading path for ribbon
7. Close the print head mechanism. Make sure the latches are engaged securely.
Ribbon (Ribbon supply spindle)
Ribbon rewind spindle
Ribbon guide bar
Ribbon sensor

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2.6 Installation of Media

2.6.1 Loading the Roll Label

1. Open the printer right side cover.
2. Push the print head release lever to open the print head mechanism.
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3. Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard.
4. Place the roll of media on the label supply spindle. Flip up the label roll guard.
Note: When insert the 3 inch core adapter to the spindle, please making sure the arrow direction is as following fig. When using 1 inch core media, please remove the 3 inch core adapters from the label supply spindle.
3 inch media core 1 inch media core
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5. Pull label roll leading edge forward through the media guide bar, media sensor and place the label leading edge onto the platen roller.
Media supply spindle
Media sensor
Media guide bar
6. Adjust the label guide to fit the width of the label. Make sure the media sensor triangle indicator is on the paper feed path that can sense the gap or black or notch for label registration.
Media sensor indicator
Label guide
7. Close the print head mechanism. Make sure the latches are engaged securely.
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