AMS Device View Installation Guide
Version 2.1.1 Installation Guide
October 2019
Disclaimer
The contents of this publication are presented for informational purposes only, and while every effort has been made to ensure their
accuracy, they are not to be construed as warranties or guarantees, express or implied, regarding the products or services described
herein or their use or applicability. We reserve the right to modify or improve the designs or specifications of such products at any
time without notice. This document is not to be redistributed without permission from Emerson.
Copyright and trademark information
©
Emerson. 2019. All rights reserved.
The Emerson logo is a trademark and service mark of Emerson Electric Co.
FOUNDATION™, HART® and WirelessHART® are marks of the FieldComm Group of Austin, Texas, USA.
Intel® and Intel® Core™ are registered trademarks, or trademarks of Intel Corporation in the U.S. and/or other countries.
Microsoft® and Windows® are registered trademarks of the Microsoft Corporation in the United States and/or other countries.
All other marks are property of their respective owners.
Document history
Date Description
May 2017 AMS Device View 1.0
May 2018 AMS Device View 2.0
October 2019 AMS Device View 2.1.1
Contents
Contents
Introduction ........................................................................................................................................ 1
AMS Device View overview .................................................................................................................................... 1
Before you begin ....................................................................................................................................................1
Install AMS Device View ......................................................................................................................................... 1
Configuration Assessment Tool ............................................................................................................................. 2
Reference documents ............................................................................................................................................2
System requirements ...........................................................................................................................3
Hardware requirements .........................................................................................................................................3
Software requirements .......................................................................................................................................... 4
Security requirements ........................................................................................................................................... 5
Install AMS Device View ....................................................................................................................... 7
Install IIS ................................................................................................................................................................ 7
Install the AMS Device View web server ................................................................................................................. 8
Configure AMS Device View client devices ............................................................................................................. 9
Index ................................................................................................................................................. 12
i
Contents
ii
Introduction
This AMS Device View Installation Guide contains the following information:
• Introduction - provides an overview of AMS Device View and lists information you
need to know before installing AMS Device View.
• System requirements - lists hardware, software, and security requirements for AMS
Device View.
• Install AMS Device View - describes the procedures for installing AMS Device View
and configuring your devices to trust the AMS Device View SSL Certificate.
AMS Device View overview
AMS Device View extends your AMS Device Manager system by delivering device health
and calibration status information through a browser. With AMS Device View, you can
quickly see which devices need maintenance and you can view recommended actions from any place with a browser connection.
Introduction
Projects allow you to view and track the status of devices being commissioned through
Bulk Transfer operations in AMS Device Manager.
With intuitive dashboards and focused alerts, AMS Device View lets you quickly access the
data you need.
For more information on how to use AMS Device View, see the AMS Device View Help.
Before you begin
To install AMS Device View effectively, you should be familiar with the basic functions and
operations of:
• Microsoft Windows
• Microsoft Internet Information Services (IIS)
• Your Local Area Network (LAN) configuration and security
• Your AMS Device Manager system
You also need an activation code when installing AMS Device View. See page 4 for more
details.
Install AMS Device View
Ensure that the PC where you are installing the AMS Device View web server meets the
minimum system requirements (see page 3).
1
Introduction
Note
You do not need to uninstall a previous version of AMS Device View if you are upgrading to AMS
Device View 2.1.1. You will need a new activation code. Follow the instructions in the installation to
receive your code, and provide your AMS Device Manager System ID.
You can deploy AMS Device View in several places in your system, depending on your
security requirements. If you are installing AMS Device View on an AMS Device Manager
Server Plus or ClientSC, you cannot have PlantWeb Optics installed.
If you are installing a non-English version of AMS Device View, select the correct folder
from the AMS Device View folder on the DVD. AMS Device Manager must use the same
language.
See the AMS Device Manager Planning and Installation Guide Appendix for details on
deployment options for AMS Device View.
Configuration Assessment Tool
In preparation for deploying AMS Device View on your network, you should review your
PC's Internet Information Services (IIS) configuration to ensure that your system is set up
the way you want it. The Center for Internet Security (CIS) provides a tool to automatically
check your IIS settings to assess and alert you to possible threat vectors depending on your
security configuration needs. You can download this tool from https://www.cisecurity.org/
cybersecurity-tools/cis-cat-pro/.
In addition to the automated checking performed by the CIS-CAT Pro version, Emerson has
created several additional XML-based scripts that can be run with this tool. These XML
scripts can be found in Tech Support Utilities in the AMS Device View folder on the AMS
Device Manager DVD.
Reference documents
After AMS Device View is installed, the AMS Device View Help is copied to your PC and can
be accessed when you open AMS Device View .
AMS Device View Help
The AMS Device View Help provides detailed reference and procedural information for
using AMS Device View. It explains the features and functions of AMS Device View. You can
access the AMS Device View Help by selecting > from AMS Device View.
Use the Contents, Index, or Search sections to find specific topics.
2
System requirements
The PC where you are installing the AMS Device View web server must meet the minimum
software and hardware requirements to ensure successful installation and operation of
AMS Device View.
Hardware requirements
To install the AMS Device View web server, the PC must meet the following requirements:
• Intel® Core™ I5 quad processor, 2.4 GHz or greater
• 8 GB or more of memory
• 10 GB or more of free hard disk space
System requirements
3
System requirements
Software requirements
Operating Systems
The AMS Device View web server requires the following Windows operating systems:
Operating System Version
Windows 10 Professional or greater editions
Windows 10 IoT Enterprise or greater editions
Windows Server 2012 R2 Standard or greater editions
Windows Server 2016 Standard or greater editions
Notes
• Only 64-bit versions of the operating systems are supported.
• Desktops, laptops, and tablets with touchscreens are supported on Windows 10.
• The correct operating system service pack (SP) must be installed on your PC before installing AMS Device View. If
your PC does not have the correct SP installed, or you are unsure, contact your network administrator.
License
You need an activation code to install AMS Device View. To get the activation code, email
Emerson Worldwide Customer Service or call Toll-Free 888.367.3774 (U.S. and Canada) or
+63.2.702.1111 (Rest of World) and provide your AMS Device Manager system ID. Your
system ID can be found by opening Help > About AMS Device Manager on your AMS Device
Manager system.
.NET Framework
AMS Device View will install the following if not present:
• Microsoft .NET Framework 4.6.1
• Microsoft .NET Core 2.1.0 Windows Server Hosting
AMS Device Manager compatibility
AMS Device View requires AMS Device Manager 14.1.1. You can install AMS Device View
on a standalone PC without AMS Device Manager or co-deployed with AMS Device
Manager. If you install AMS Device View on a standalone PC or on a Client SC Station, the
installation will prompt you to enter the Server Plus Station name or IP address and the
AMSDBUser password.
Note
You do not need to enter the AMSDBUser password if it has not been changed.
4
System requirements
DeltaV compatibility
To deploy AMS Device View on the control network, install the AMS Device View web
server on a DeltaV Application Station. Alternatively, it can be installed on the DeltaV
ProfessionalPLUS Station, but this is NOT recommended. If you want to access AMS Device
View on the plant network, we recommend that you install the AMS Device View web
server on a standalone PC in a demilitarized zone above the control network.
Notes
• AMS Device View is not supported on any other DeltaV stations.
• AMS Device View is not supported on a PC with Plant Messenger installed.
Internet Information Services
The AMS Device View web server requires Internet Information Services (IIS) 7 or greater.
Use the default settings when installing IIS. The IIS server must be installed on a PC that is
in the same time zone as the AMS Device Manager Server Plus. The following IIS modules
are installed when default settings are selected:
• Anonymous Authentication Module
• ASP.NET Core Module
Contact your network administrator for more information.
Web browsers
AMS Device View supports the following web browsers:
• Microsoft Internet Explorer version 11
• Microsoft Edge version 25 or higher
• Google Chrome version 60 or higher (Windows or Android OS only)
• Safari Mobile (iOS only)
Your browser and OS locale must match the language you install.
Security requirements
You need Windows system administrator rights to install and configure the AMS Device
View web server. Contact your network administrator if there are other network security
requirements before installation.
To access and use AMS Device View, Windows users must be
• members of the AMSDeviceManager Windows group
• enabled in AMS Device Manager User Manager
And have the following permissions in AMS Device Manager User Manager:
5
System requirements
• Device Read
• Device Write, to associate a device with a project, remove a device from a project, or
mark a device as complete for a project
• Manage Alert Configurations, to disable alerts in AMS Device View
• System Settings Write, to rename, delete, or complete a project
Users with Plant Location restrictions can only view devices in their assigned areas. See
AMS Device Manager Books Online for more information on AMS Device Manager security.
Certificate Management
AMS Device View uses self-signed certificates as an out-of-the-box solution with a strong
recommendation for the use of commercial CA issued public key certificates.
SSL Requirements
If you are connecting to AMS Device View using SSL (HTTPS protocol), you must use the
name of the AMS Device View Web Server, not its IP address. If your local network prevents
this, contact Emerson support for details.
Internet Information Services Recommendations
Run the CIS-CAT Pro tool before installing AMS Device View to ensure your IIS version is
appropriately configured. See the Configuration Assessment Tool topic for details.
6
Install AMS Device View
Ensure that the PC where you are installing the AMS Device View web server meets the
minimum system requirements (see page 3).
Note
You do not need to uninstall a previous version of AMS Device View if you are upgrading to AMS
Device View 2.1.1. You will need a new activation code. Follow the instructions in the installation to
receive your code, and provide your AMS Device Manager System ID.
You can deploy AMS Device View in several places in your system, depending on your
security requirements. If you are installing AMS Device View on an AMS Device Manager
Server Plus or ClientSC, you cannot have PlantWeb Optics installed.
If you are installing a non-English version of AMS Device View, select the correct folder
from the AMS Device View folder on the DVD. AMS Device Manager must use the same
language.
Install AMS Device View
Install IIS
See the AMS Device Manager Planning and Installation Guide Appendix for details on
deployment options for AMS Device View.
• To install IIS in Windows 10:
1. Select Start > Control Panel.
2. Click Programs.
3. Click Turn Windows features on or off.
4. Select the Internet Information Services checkbox and click OK.
5. Restart your PC.
• To install IIS in Windows Server 2012 or Windows Server 2016:
1. Select Start > Server Manager.
2. Select Manage > Add Roles and Features.
3. Click Next.
4. Select Role-based or feature-based installation.
5. Click Next.
6. Select a server and click Next.
7. Select the Web Server (IIS) check box.
8. Click Add Features.
9. Follow the prompts.
10.Click Install.
7
Install AMS Device View
11.Click Close.
Install the AMS Device View web server
If your Server Plus PC is on a different domain, follow the cross-domain rules specified in
KBA NA-0800-0113 before installing AMS Device View.
1. Install IIS (see page 7).
2. Exit/close all Windows programs, including any running in the background
(including virus scan software).
3. Insert the AMS Device Manager DVD 1 in the DVD drive of the PC.
4. In the AMS Device View folder, double-click AMSDeviceView_Setup.exe.
5. If a message about third-party components is displayed, click OK.
6. (Optional) Restart your PC, if prompted.
7. Click Next.
8. Enter the activation code and click Next.
Note
For information on how to get your activation code, see page 4.
9. Accept the License Agreement and click Next.
10. Do one of the following:
• Click Next to install AMS Device View in the default location.
• Click Browse to select a different location, and click OK.
11. The Enable Require SSL check box is selected by default. You will need to install the
AMS Device Manager SSL certificate on any devices that will access the AMS Device
View web server. See Export the AMS Device View SSL Certificate and install the
certificate on the appropriate operating system. Emerson strongly recommends
using secure communications.
12. Click Next.
13. (Optional) The AMS Device View Server Config dialog is displayed if you are installing on
a PC without the Server Plus Station installed. Enter the Server Plus Station PC name
or IP address and the AMSDbUser Password and click Configure.
Note
If the AMSDbUser Password has not been changed, leave the default entry and click
Configure.
14. Click Finish.
8
Configure AMS Device View client devices
Note
There is a limit of 20 concurrent clients accessing the AMS Device View server.
There are several configuration tasks you must do before using AMS Device View. If you do
not configure your client devices as described, AMS Device View will not function as
expected.
Export the AMS Device View SSL Certificate
If you have selected secure communications at install time, and you are using the Emerson
self-signed certificate, use this procedure to save the AMS Device View SSL certificate to
install on any computer that will be communicating securely with the AMS Device View
web server.
1. On the AMS Device View web server, enter certmgr.msc on the Start screen and
press Enter.
2. Expand Trusted Root Certification Authorities and select Certificates.
3. Right-click the AMS Device View certificate and select All Tasks > Export.
Install AMS Device View
Note
To quickly find the certificate, look for AMS Device View under the Friendly Name column.
4. Click Next.
5. Select No, do not export the private key.
6. Click Next.
7. Select DER encoded binary X.509 (.CER).
8. Browse to a location where you want to save the certificate and enter a file name.
9. Click Save.
10. Click Next.
11. Click Finish.
Install the AMS Device View SSL Certificate on Windows PCs
1. Copy the certificate file you exported in the AMS Device View web server (see
page 9) to your AMS Device View client PC.
2. Double-click the certificate file.
3. Click Install Certificate.
4. On Windows 10, Server 2012 R2, or Server 2016, select Local Machine and click Next.
5. Click Next.
9
Install AMS Device View
6. Select Place all certificates in the following store.
7. Click Browse and select Trusted Root Certification Authorities.
8. Click OK.
9. Click Next.
10. Click Finish.
11. If you see the Security Warning dialog, click Yes.
12. Click OK.
13. Restart your browser and open AMS Device View.
Note
When you open AMS Device View, ensure that you use the fully qualified domain name (for example,
https://myserver.mydomain.com/AmsDeviceView) of the AMS Device View web server. See
page 11 for more information.
Install the AMS Device View SSL Certificate on iOS devices
1. Email the certificate file you exported in the AMS Device View server (see page 9) to
an account accessible on your iOS device.
2. Open the email and tap the attached certificate file.
3. Tap Install.
4. Tap Install Now.
5. Tap Done.
6. Go to Settings > General > About > Certificate Trust Settings.
7. Turn on the toggle button for the AMS Device View certificate.
8. Tap Continue.
Install the AMS Device View SSL Certificate on Android devices
1. Copy the certificate file you exported in the AMS Device View web server (see
page 9) to a specific location on your Android device.
2. Open Settings > Security.
3. Scroll down to Credential Storage and tap Install from device Storage.
4. Browse to the location of the certificate file and select the certificate.
5. Enter a Certificate name.
6. Select VPN and apps under Credential use.
7. Tap OK.
8. Open Trusted Credentials > USER.
10
The certificate is displayed under the USER tab.
Install AMS Device View
9. Open AMS Device View on Google Chrome.
Note
When you open AMS Device View, ensure that you use the fully qualified domain name (for
example, https://myserver.mydomain.com/AmsDeviceView) of the AMS Device View web
server. See page 11 for more information.
10. (Optional) Re-install the certificate from Google Chrome, if prompted.
11. (Optional) If Google Chrome asks you to install the certificate again, tap Cancel.
AMS Device View should now open without any security warnings.
View the fully qualified domain name of the AMS Device View web server
1. On the AMS Device View server PC, click Start.
2. Right-click on Computer.
3. Select Properties.
The fully qualified domain name is listed in the Full computer name field.
Log in to AMS Device View
Ensure your Windows username is enabled in AMS Device Manager User Manager utility.
1. Open AMS Device View (https://<yourservername>/AmsDeviceView) with a
supported browser. See the AMS Device View Installation Guide for the list of
supported browsers.
Note
Ensure that you use the fully qualified domain name of the AMS Device View server. You can
not use an IP address in the URL if you are accessing by SSL (HTTPS://)
2. Enter your Windows username and password.
3. Select Login.
11
Index
Index
A
AMS Device View Help 2
AMS Device View web server
install 8
view fully qualified domain name 11
B
before you begin 1
C
configure AMS Device View clients 9
H
hardware requirements 3
I
IIS
install 7
installation 1, 7
introduction 1
L
license 4
log in 11
O
overview 1
R
reference publications 2
S
security requirements 5, 6
software requirements
AMS Device Manager 4
DeltaV 5
IIS 5
SSL Certificate
Android install 10
export 9
iOS devices install 10
Windows PC install 9
system requirements 3
12
Index
13
2019
Emerson
12001 Technology Drive
Eden Prairie, MN 55344 USA
T 1(952)828-3000
www.Emerson.com
©
2019, Emerson.
The contents of this publication are presented for informational
purposes only, and while every effort has been made to ensure
their accuracy, they are not to be construed as warranties or
guarantees, express or implied, regarding the products or services
described herein or their use or applicability. All sales are governed
by our terms and conditions, which are available on request. We
reserve the right to modify or improve the designs or specifications
of our products at any time without notice.
All rights reserved. AMS is a mark of one of the Emerson group of
companies. The Emerson logo is a trademark and service mark of
Emerson Electric Co. All other marks are the property of their
respective owners.
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