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Getting started
Important: Please make sure you’ve read the safety information on page 25 before you set up your phone system.
Check box contents
BigTel 1200 BigTel 1202
Base unit11
AC power adaptor for the base11
Charger with AC power adaptor-1
Cordless handset12
Rechargeable batteries
AAA 400 mAh NiMH24
Battery compartment cover 12
Telephone line cord11
User guide11
Important: Use only the power adaptors, telephone line cord
and batteries supplied with your BigTel 1200/1202, otherwise your phone may not work.
Helpline 0844 800 6503 (See page 25 for costs and hours of operation)
3
Set up your phone system
Location
Place the base unit near a mains socket and a telephone wall jack
to ensure that the connection cables are long enough. Keep the
unit approx. 1 m away from other electronic devices to prevent
interference. The base unit uses radio signals to connect with the
cordless handset. Signal strength depends on the base unit's
location. The maximum range is 300 m based on an
unobstructed line of sight; the range is shorter inside buildings
because of walls and other obstacles.
Connect the base unit
1. Plug the connector on the cable end into the corresponding
jack on the rear side of the base and plug the power adaptor
into the wall socket.
2. Plug the small connector on the end of the telephone line cord
into the corresponding jack on the base and plug the other
end into the telephone jack.
Note: Guide the power adapter cable through the strain-relief tab
on the base.
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If you have DSL high-speed
Internet service, a DSL filter
(not included) is required
Mains power
wall socket
Telephone
wall jack
Telephone line jack
Power cord
jack
Important: Use only the power adaptors, telephone line cord
and batteries supplied with your BigTel 1200/1202, otherwise your phone may not work.
Do not block access to the wall power supply with furniture
or other items.
Connect the charger
1. Plug the power adaptor into the wall socket.
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Connect the cordless handset
1. Open the battery compartment and insert the rechargeable
batteries. Observe the correct polarity.
2. Slide the battery compartment cover towards the centre of
the handset until it clicks into place.
For a full charge, the handset must be left in the base unit for at
least 16 hours (check the base unit’s power supply!).
Important: Use only the batteries supplied with this product.
If the batteries need to be replaced later on the same battery
type must be used.
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Controls
Cordless handset
1
2
3
4
5
6
7
8
9
10
11
12
13
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1 Earpiece
2 Boost key
- To increase the volume in the handset. Press briefly during a
call to switch the amplification on - pressing again switches
the amplification off again.
If the amplifier function is activated, "Boost on" appears on
the display and the incoming call light (6) lights up.
3 Direct call keys M1/M2
- In idle mode, press to dial the stored number.
4 Menu/Select
- Press to show the menu.
- Press to select an item or save an entry/setting while in a
menu.
5 Call/Hands-free
- Press to make or answer a call.
- Whilst in a call: switch hands-free on/off.
6 Incoming call light
- Flashes when there is an incoming call.
7 Volume keys
- Press to adjust the listening volume during a call.
8 Flash key
- Press to do a Flash function during a call.
- In predial, insert a 'R', it will do a flash function when press
Call key.
9 Mute/Delete
- Press to mute the microphone during a call.
- Press to silence the handset ringer temporarily while the
phone is ringing (the call can still be accepted if the caller
hasn't hung up).
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10 Phonebook/Up
- Press to review the phonebook when in idle.
- Press to scroll up while in menus or lists.
- Press to move the cursor to the left while entering names or
numbers.
11 End call/Cancel
- Press to hang up during a call.
- Press to cancel an operation/return to idle mode while in a
menu.
- Press and hold to switch off the handset when idle.
12 Redial/Pause
- In idle state: press to open redial list.
- Press to scroll down while in menus or lists.
- Press to move the cursor to the right while entering names
or numbers.
13 Alphanumeric keypad
- Press to enter numbers or characters/*/#.
- Press and hold key “0“ to enter a dialling pause.
- Press star key to switch between upper case and lower case
while entering characters.
- Press and hold hash key to switch the ringer on/off.
14 Microphone
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Base unit
1
1 Page
- Press to page all handsets when in idle.
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Display icons
Battery is low; place handset in charger to
recharge.
Full battery power level.
The handset speakerphone is in use.
Ringer off.
Keyboard locked.
Alarm activated.
Navigating the menu
This chapter describes how to use the menu to access features
on the telephone.
Open main menu
1. Press .
2. Use andto select the desired menu item and press .
3. Press to cancel an operation, back up to the previous
menu, or exit that menu.
4. Press to return to idle state.
Note: If a key is not pressed within 30 seconds, the telephone
automatically returns to idle mode.
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DisplayContrast
Handset name
Language
Auto answer
Memory keys
Register handset
Deregister
Handset reset
Base settingsRingerRingtone
Ringer volume
Dial modeTone/Pulse
Flash time100/300/600 ms
System PIN
Base reset
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Date/Time/AlarmDate/TimeTime format
Date format
Enter time
Enter date
AlarmAlarm On/Off
Enter time
Ringtone
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First use
In delivery state the telephone is set to GERMAN language.
1. Eingab Zeit/Datum appears in the display.
2. Press .
3. Select Eingabe Uhrzeit and press .
4. Enter the time (hours/minutes) and press .
5. Select Eingabe Datum and press .
6. Enter the date (year/month/day) and press .
7. Press .
Set the language
1. Press .
2. Select Einstell. and press .
3. Select Mobilteil einstellen and press .
4. Select Sprache and press .
5. Select a language and press .
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Making and receiving calls
Making a call, answering a call, ending a call
To make a call
Enter the telephone number and press .
- or -
Press . When you hear a dial tone, enter the telephone
number.
To answer a call
Press .
To end a call
Press or place the handset in the base station.
Handsfree
Whilst in a call press . To deactivate, press the same key
again.
Volume control
Whilst in a call press the volume buttons on the side.
Mute
The mute function allows you to hear the other party but the
other party cannot hear you.
Whilst in a call press . Press again to resume the
conversation.
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Redial
The last 15 telephone numbers dialled are stored in the
system memory.
1. Press in idle state.
2. Select the desired entry with and.
3. Press to dial the telephone number.
Call log
Note: This function is only available if your telephone service
provider has activated the CLIP (Calling Line Identification
Presentation) service attribute. Please contact your service
provider for more information.
You can determine whether all calls are recorded or only calls
that were not accepted. Missed calls are indicated on the
display.
In the call log, new entries are marked with ●. After querying
the details or callback, the entries are marked with ❍.
Received calls are displayed without marking.
Calling from the caller list
1. In idle state press the menu key .
2. Select Call log and press .
3. Select the desired entry with and.
4. Press to dial the telephone number.
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Saving an entry from the caller list to the phone book
1. In idle state press the menu key .
2. Select Call log and press .
3. Select the desired entry with and.
4. Press , select Store number and press .
5. Enter a name and press .
6. Edit the telephone number if necessary and press .
7. Select a call group to assign the new entry to, and press .
Show details
1. In idle state press the menu key .
2. Select Call log and press .
3. Select the desired entry with and.
4. Press , select Details and press . You will receive information about the date and time of the call.
Deleting entries
1. In idle state press the menu key .
2. Select Call log and press .
3. Select the desired entry with and.
4. Press , select Delete or Delete all and press .
5. Conrm the following query with .
Setting the call log type
1. In idle state press the menu key .
2. Select Call log and press .
3. Press , select Call log type and press .
4. Select All calls or Missed calls and press .
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Chain dialling
Use this feature to initiate a dialling sequence from numbers
stored in the phonebook, caller list or redial list whilst you are
on a call.
1. Press the menu key whilst in a call .
2. Select Phonebook, Redial log or Call log and press .
3. Select the desired entry and press to dial the telephone
number.
Find handset
You can locate a missing handset or alert a handset user that
they are wanted by causing the handset to beep from the
base unit.
Start paging
Press the paging button on the base unit to page all
registered cordless handsets.
Stop paging
On the base unit: press the paging button again.
On the cordless handset: press any key, or place the handset
in the base unit/charger.
Join a call in progress
You can join a call already in progress on another device from
up to 2 cordless handsets.
1. Press to join the call.
2. Press or place the handset in the base unit/charger to exit
the call.
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Internal call
Use the intercom feature for conversations between two
system devices. These calls are free of charge.
1. Press .
If only 2 devices are available the second one will ring right
away. If there are several registered cordless handsets,
choose one and press .
Phonebook
The phonebook stores up to 100 entries that can be accessed
by all devices. You can nd a phonebook entry by entering the
rst letter of the stored name using the numeric keys. If
necessary, use the arrow keys to select the desired entry.
You can assign your phone book entries to a specic call
group. You can set different ring melodies for these call
groups.
Create a new entry
1. In idle state press .
2. Press .
3. Select New entry and press .
4. Enter the name and press .
5. Enter the telephone number and press .
6. Select one of the call groups to which you want to assign the
new entry and press .
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Using the phonebook
Open the phonebook () and select the desired entry.
Make a call
Press .
Edit an entry
1. Press , select Edit and press .
2. Edit the name if necessary and press .
3. Edit the telephone number if necessary and press .
4. Edit the call group if necessary and press .
View entries
1. Press , select View and press .
2. Press andto view the details.
Deleting entries
1. Press , select Delete or Delete all and press .
2. Conrm the following query with .
Check capacity
1. Press , select Capacity and press .
2. You will see the number of entries, for example “1 / 100“.
That means 1 entry stored of 100 entries in total.
Edit call groups
1. Press , select Edit group and press .
2. Select a call group and press .
3. Select Rename group and press , to edit the name of the
call group
- or -
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Select Set ringtone and press , to edit the ringtone for the
2. Select Sound and press .
3. Select Tones and press .
- Key beep: turn the key beep on or off and press .
- Confirmation: turn the conrmation tone on or off and press
.
call group.
Set speed dial
1. Press , select Speed dial and press .
2. Press the key, you want to assign the entry to, and press .
To dial with speed dialing, press and hold down the relevant
key for approx. 3 s.
Settings
Ringtones
1. In idle state press the menu key.
2. Select Sound and press .
3. Select Ringer and press .
- External: select the desired melody and press .
- Internal: select the desired melody and press .
- Ringer volume: select the volume and press .
- Silent: select Off, if the ringer should be switched off com-
pletely or select Beep, if you want to hear a short beep instead of the ring tone, and press .
Tones
1. In idle state press the menu key.
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- Battery low: turn the low battery alert tone on or off and
press .
- No coverage: turn the out-of-range alert tone on or off and
press .
Set date and time
It is important for the entries in the caller list that the correct
date and time is set.
1. In idle state press the menu key .
2. Select Settings and press .
3. Select Dat/Time/Alarm and press .
4. Select Date/time and press .
- Time format: select the time format and press .
- Date format: select the date format and press .
- Enter time: enter the time and press .
- Enter date: enter the date and press .
Set alarm
1. In idle state press the menu key .
2. Select Settings and press .
3. Select Dat/Time/Alarm and press .
4. Select Alarm and press .
5. Select Alarm On/Off and press .
6. Select On or Off and press .
7. Select Enter time and press .
8. Enter the time and press ..
9. Select Daily or Once and press .
10. Select Ringtone and press .
11. Select a melody and press .
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Helpline 0844 800 6503 (See page 25 for costs and hours of operation)
Handset settings
1. In idle state press the menu key .
2. Select Settings and press .
3. Select Handset settings and press .
- Select base: if your handset is registered to several base
stations, you can select the active base with .
- Display: select Contrast and set the desired contrast
- or Select Handset name and, if necessary, change the name for
the handset.
- Language: select the display language.
- Auto answer: with this function activated, an incoming call
is accepted directly when you take the handset from the
base station - you do not need to press any key.
- Memory Keys: Select one of the direct dial keys from the list
(M1 / M2), press and enter the number to be stored on
this key.
- Register handset: select a new base station, enter the PIN of
the new base station and perform the necessary steps at the
base station.
Example: to register a new handset on the BigTel 1200/1202,
press the page button on the base station for approx. 5 s
(beep). The PIN of the BigTel 1200 is in delivery state "0000".
- De-register: Enter the PIN of the base station and select the
handset that you want to de-register. Answer the query with
.
- Handset reset: You can reset the handset to delivery state.
Enter the PIN (in delivery state "0000") and answer the
query with .
Base settings
1. In idle state press the menu key .
2. Select Settings and press .
3. Select Base settings and press .
- Ringer: select Ringtone and select the desired melody
- or select Ringer volume and select the volume.
- Dial mode: the standard dialling mode for analogue phones
is "Tone". On some older phone systems the dialling mode
must be set to "Pulse". Please see your phone system's user
guide for more information.
- Flash time: select 100 ms, 300 ms or 600 ms. The use of sup-
plementary services requires a flash signal of a specific
length. You can obtain information about available supplementary services and the required flash time from your telephone service provider.
- System PIN: in delivery state, the system PIN is set to
"0000".
- Base reset: you can reset the base station to delivery state.
Enter the PIN (in delivery state "0000") and answer the
query with. .
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Helpline 0844 800 6503 (See page 25 for costs and hours of operation)
Appendix
Help and support
If you need help and you’re in the UK, please first check and see
if your problem can be solved using the troubleshooting guide
below. If not, please call us on 0844 800 6503 (using a UK
landline, at time of going to print: calls cost 6p for connection
charge and then 5p a minute. Mobile costs may vary). Lines are
open Monday to Friday, 9am to 5pm, excluding public holidays. If
you’ve a claim on your 2-year guarantee, please contact your
supplier.
Some issues may be resolved by simply disconnecting the
power to the unit. Switch off the power to the base station
and remove the batteries in the handset for about 20 minutes. Reconnect everything to determine if the issue has been
resolved.
Safety information
When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock and injury, including the following:
• Read and understand all the instructions.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do
not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
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25
• Do not use this product near water (for example, near a bath
tub, kitchen sink, swimming pool).
• Do not overload wall outlets and extension cords as this can
result in the risk of fire or electric shock.
• Unplug this product from the wall outlet and refer servicing to
your supplier under the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If the product does not operate normally by following the
operating instructions.
• If the product has been dropped and the cabinet has been
damaged.
• If the product exhibits a distinct change in performance.
• Avoid using a telephone (other than a cordless type) during
an electrical storm. There may be a remote risk of electric
shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of
the leak.
• For pluggable equipment, the socket-outlet (power adaptor)
shall be installed near the equipment and shall be easily accessible.
Rechargable batteries
• Use only the supplied NiMH (Nickel Metal Hydride) batteries!
The operation periods for the handsets are only applicable
with the default battery capacities
• The use of other battery types or non-rechargeable
batteries/primary cells can be dangerous. These may cause
interference and/or unit damages. The manufacturer will not
be held liable for damage arising from such non-compliance.
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Helpline 0844 800 6503 (See page 25 for costs and hours of operation)
• Do not use third party charging bays. The batteries may be
damaged.
• Please note the correct polarity while inserting the batteries.
• Do not immerse batteries in water, do not place in fire.
• Risk of explosion if battery is replaced by an incorrect type.
• Dispose of used batteries according to the instruction. Must
be disposed of at the point of sale or at the appropriate collection points provided by the public waste authorities.
Caution, risk of explosion if battery is replaced by an incorrect
type. Dispose of used batteries according to the instructions.
Intended use
This phone is suitable for use on either a public telephone
network or on an approved Private exchange (PABX). Any other
use is considered unintended use. Unauthorised modifications
are prohibited. Do not attempt to carry out repairs yourself.
Phone location
Make sure your phone:
• is on a dry, flat and stable surface
• isn’t a trip hazard with its power cable
• is at least one metre from other electrical appliances
• isn’t exposed to smoke, dust, vibration, chemicals, moisture,
heat and direct sunlight.
Please take care that the power supply isn’t obstructed by
furniture.
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Power supply
Important: Use only the power adaptors supplied with your
BigTel 1200/1202.
Energy efficient power adapter
The included mains adaptor meets the ecodesign requirements
of the European Union (Directive 2005/32/EC). Thus, its power
consumption is considerably lower, both in operating and in idle
mode, compared with the previous design.
Medical equipment
Do not use your phone:
• near emergency or intensive care medical equipment
• during an electrical storm
It is recommended that if you have a pacemaker fitted you check
with a medical expert or your health adviser before using this
product.
Rechargeable batteries
Do not throw the batteries into a fire or water.
Hearing aid compatibility
You phone works with most popular hearing aids. However,
given the wide range of hearing aids available, we are unable to
guarantee that your phone will function fully with every hearing
aid.
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