American Fibertek SS1 User Manual

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Scout SS1 Operations Manual
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Before You Start: FCC Caution and Warnings
Caution:
Before attempting to connect or operate this product, please read the label on the top and bottom.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Caution: To assure continued compliance of this product, do not modify any interface cables when connecting to computer or peripheral devices. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Warning: To prevent fire or electric shock hazard, do not expose this device to rain or moisture. This apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. This unit has power supplied to it whenever the power cord is inserted into the power source. The power cord is the main power disconnect for all units.
and can radiate radio frequency energy and, if not installed and used
Maximum altitude = 5000 meters Maximum operating temperature =58 degrees C
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Before You Start: Limitations of Liability/ Disclaimer of Warranty/ Safety Instructions
Limitations of Liability:
The Scout operations manual you are reading is provided “as is” without warranty of any kind, either expressed or implied. This includes but is not limited to: implied warranties of merchantability, or fitness for any reason or purpose. This limitation also includes non­infringement of any third party’s rights. The reader acknowledges this publication could include technical inaccuracies or typographic errors. American Fibertek reserves the rights to add or make changes to the product represented in this manual and to add or change the information presented in this manual as required. Disclaimer of Warranty: In no event or under any condition will American Fibertek be liable to any party or persons except for replacement or repair of Scout under the terms and conditions of its stated warranty. American Fibertek will not be liable for the following conditions:
1. Any damages or losses including, without limitation, direct, indirect or otherwise, any consequential or exemplary damages that arise out of or related to the Scout.
2. Personal injury or any damage resulting from inappropriate use or negligent on the part of the user in proper operation as stated by American Fibertek.
3. Unauthorized disassembly, repair, or modification of the product by the user.
4. Any problem, inability to perform to stated specifications, inconvenience, loss or damage arising from the combination of Scout with third party devices, software, browsers or interfaces.
5. Any claim or action for damage that is brought about by an individual, or group of individuals, or organization, due to violations or privacy that result from information, including saved data that for any reason becomes public.
6. Any claim, problem or consequential inconvenience, loss or damage arising from improper detection of sensor or alarm functions.
7. Any claim resulting from the loss of data created or stored by Scout caused by the need to reboot due to improper operation.
8. Any claim resulting from inability to communicate with Scout due to changes made to third party browsers. Safety Instructions:
1. Please read these instructions completely prior to operating Scout for the first time.
2. Keep these instructions in a place where they can be referred to as required.
3. Follow all warnings as indicated.
4. Follow all instructions as indicated.
5. Do not use Scout near water or areas of dampness.
6. Clean Scout only using a dry lint free cloth.
7. Do not block any of the ventilation openings.
8. Do not use next to high heat or cold sources that exceed the manufacturer’s environmental
ratings.
9. Do not misuse polarized or grounding type plugs.
10. Do not rem ove the grounding plug.
11. Protect the power cord from being step on or pinched.
12. Only plug the cord into a proper receptacle.
13. Only use accessories and attachments designed for Scout or approved by American Fibertek.
14. Operate, mount, and transport Scout only in horizontal position.
15. It is recommended that Scout be operated with power sources that include proper EMI, RFI or power surge protection, or if required the customer take proper steps to assure problems from these conditions will be minimized
.
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Before You Start: Precautions/ Trademarks and Registered Trademarks/ Warnings
Precautions:
1. Logs are held in Scout’s volatile memory. Any loss of power will erase all log data. See page 74 & 75 for recommended procedures to minimize potentials for data losses.
2. As Scout is a co mputer device, it is strongly suggested that it be powered from devices which
EMI
offer
3. Do not operate Scout beyond its specified temperature, humidity, or power source ratings. When installing Scout makes certain the following environmental conditions are maintained: Temperature (-40C to + 75C) Humidity (0% to 95% RH) Power (100 to 240 VAC @ 50 to 60 Hz)
4. Battery Back up: The back up battery maintains the clock and programming features. The built in battery life is approximately 2 years and can vary due to operations under external environmental conditions.
5. Cooling Fan Scout uses a cooling fan in order to protect itself against damage from high temperature conditions. The fan should be checked and clean periodically. Make certain the power is off to the unit when cleaning the fan and that the Event Log has been transferred out of Scout to prevent information loss.
6. To properly operate Scout, place it on a horizontally surface. When stacking units or rack mounting multiple units leave at least a space of 1RU (1 7/8 inches) between each unit.
7. Scout allows operators with Admin (Administrator) level permission to download its programming and upload programming in the event Scout programming is lost. It is recommended that after programming is complete, it be downloaded and kept in a safe place.
Trademarks and Registered Trademarks: Microsoft, Windows and Windows XP are registered trademarks of Microsoft Corporation in the United States and/or foreign countries Other names of corporations and products that are found in companies.
American Fibertek reserves the right to make changes to this manual and the Scout product it represents without prior notification to existing users. Those purchasing Scout are advised to check American Fibertek’s web site and/or call Ameri can Fibertek to check on updates.
The distribution and copying of Scout firmware and related software; the disassembly of Scout and its related components for the purpose of reverse engineering and exporting in violation of existing export laws is expressly prohibited.
Warnings: Scout’s USB connections will only interface with Scout probes and cannot be used with any other equipment using USB connections. Plugging in a USB device that requires bus power can result in disabling or damaging of Scout and violating the w arranty. Logs are held in volatile memory. Any loss of power can result in a loss of all recorded data. To prevent this it is strongly suggested that Scout be operated with a back power supply. Scout also has several modes that allow operators to save complete logs and sort search results. Scout also provides an Event Log Email mode which will Email out complete logs on a regular basis.
and RFI protection and power back up,
this operations
manual may be trademarks or registered trademarks of their respective
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Overview
Operation...............................................................................................................7
Front Panel ............................................................................................................9
Rear Panel ...........................................................................................................11
Installation...........................................................................................................13
Probe Placement..................................................................................................14
Watch Dog Timer ...............................................................................................15
Web Browsers .....................................................................................................16
Event Pop Ups.....................................................................................................19
Reset to Factory Default .....................................................................................20
IP Address in DHCP ...........................................................................................22
LED Startup Sequence ........................................................................................23
UTC Time ...........................................................................................................24
Sending Email Notices and Files ........................................................................24
Operating modes
Master Admin Mode ...........................................................................................25
IT Admin Mode ..................................................................................................26
Security Admin Mode.........................................................................................27
System Access Levels.........................................................................................28
Logging In and Out .............................................................................................29
Programming
Operator Setup ....................................................................................................30
Global Settings....................................................................................................33
Firmware Setup (Upgrade) .................................................................................36
Save / Restore Configuration ..............................................................................36
IP Settings ...........................................................................................................40
Time & Date .......................................................................................................41
NTP .....................................................................................................................42
Firewall ...............................................................................................................43
Status View .........................................................................................................44
Tree View............................................................................................................49
Log Database ......................................................................................................51
Event & Polling Logs..........................................................................................52
Log Filtering .......................................................................................................57
Access Log..........................................................................................................61
Email Event Log .................................................................................................63
Probe Setup .........................................................................................................64
Alarm (Sensor) Setup..........................................................................................71
Aux (Relay) Setup...............................................................................................73
Communications Ports ........................................................................................74
Table of
Contents
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Reboot .............................................................................................................................76
Q&A .............................................................................................................................77
Default Settings...............................................................................................................79
Email Message Formats ..................................................................................................83
Log File Formats.............................................................................................................85
Event & Polling Log Capacities .....................................................................................86
Warranty & Contact Information....................................................................................87
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Overview
Operation
Scout is a monitoring and communications system designed for any application where components need protection from the failure due to temperature, humidity or the loss of air flow. Scout’s unique design also provides interfaces for hard contacts and control of external auxiliary triggers. Scout senses external environmental conditions via the Scout Probe which monitors temperature, airflow, humidity and mains power line.
Probes are intelligent. They contain a pre-assigned identification number and are pre-programmed to activate LED # 1 until reassigned by an operator. Once programmed for LED and operations, the programming is maintained within the probe and will not be lost if the probe is unplug or transferred to another Scout
Records of warning and alarm sensor events are recorded in logs. In addition Scout can be programmed to poll itself at regular intervals and record its results in a Poll log. Reviewing this log can help in tracking trends that, while not triggering warning or alarm events might lead to conditions that significantly affect the life span of mission critical component such as hard drives. In addition, warnings and alarms triggers as well as logs themselves can be programmed as emails for alerts and for maintaining logs at remote locations.
Scout also provides two serial communication ports, one for RS 232 and one for RS 485. These
can
ports source.
be used for data exchange between Scout and any data storage or data generating
Master and Security Admin security levels can set and save time out settings. All security levels with “Security View” access can manually restart communication ports by point and click on the selected port
Scout conditions and operations can be viewed via an easy to operate User Interface. As Scout is its own server no external client software is required.
As interfacing to Scout doesn’t require an Active X component, Scout can be viewed and operated with most common web browsers.
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Scout monitors its own internal temperature and voltage values. Operating at too high or too low of these values can result in decreasing Scout’s performance or turning Scout off. Extreme operating conditions could further result in damaging Scout. The best precaution against environmental damage to Scout is to properly install and operate the unit. When mounted in a rack at least 1RU spacing should be provided on both Scout’s top and bottom. Installations with unstable or questionable power sources should use back up generators. In all cases the use of filtered power supplies is strongly recommended. Scout contains one internal fan which is designed to activate at temperatures higher than those that can result in damage to Scout. The use of temperature controlled activation also contributes to extending fan life as it doesn’t have to operator under proper temperature conditions. When these warning levels are reached, Scout will issue email alerts to the address programmed in Global Settings.
Scout will trigger an internal alarm when any of the following conditions exist: CPU I/O voltage is less than 2.250 volts or greater than 2.750 volts. CPU core voltage is less than 1.170 volts or greater than 1.430 volts. CPU voltage supply is less than 2.970 volts or greater than 3.630 volts. Main Voltage Supply is less than 4.5 volts or greater than 5.5 volts. Power Supply temperature is less than -25C or greater than +59C. Airflow temperature is less than -27C or greater than +54C. CPU temp erature is less than -16C or greater than +60C.
Scout contains an internal fan which turns on when any of the three internal temperature exceeds its upper limits. These temperatures are: Power Supply Temperature >+59C Airflow Temperature >+54C CPU Temperature >+60C
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Front Panel
Power: There are two power indicators, one for power supply and one for power status. The
power LED illuminates green when power is applied. The status LED is green for normal operation and will turn red for alarm conditions on any of the internal temperature monitors or power supply voltage monitors.
10/100 base T Ethernet Ports:
Link Off No connection
Amber - 10 Mb/s Green - 100 Mb/s
Act Off – No data activity
Amber Flashing – Data activit
y
Alarm In: Alarm contact LED’s are per “current status”.
Normal condition - LED is off Alarm condition - LED will be Red
Auxiliary out: Auxiliary contact LED’s are per “current status”.
Normal condition - LED is off Alarm condition (Relay Activated) - LED will be Red
Port LEDs RS232 & RS485: There is one Bicolor LED per port. (Port A = RS232, Port B
= RS485.) When Tx is active the LED will turn Red for 0.25 seconds. When the Rx is active the LED will turn Green for 0.25 seconds.
Rx: = Data from TCP to Serial
In the event the network has a duplicate IP address on the same LAN, Port A will flash amber as long as the condition exists. Scout will check this network condition each minute.
When the condition is no longer present the LED will turn off. When multiple Scouts or Scouts are operating on the same network, all units will show this condition.
Tx: = Data from Serial to TCP
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Front Panel Sensor LED’s:
Scout operates by sensing the number and location of probes upon power up. Those ports with sensor probes connected will be indicated on the front panel.
If Scout is powered on and a new probe is plugged in, Scout will sense the new probe and acknowledge its existence. Probes can be installed or removed without having to power down Scout. When installing or removing probes, perform a browser refresh.
Front panel Sensor Probe S tatus LED States:
No connection, probe is not present - LED is off Probe is connected and communicating - LED is Green
Front Panel Sensor Probe Alarm LED States:
No connection, probe is not present - LED is Off Probe is connected, no alarm has occurred - LED is Green Probe is connected, warning state activated - LED will be Amber Probe is connected, alarm state activated - LED will be Red
The Probe Alarm LED will indicate the active condition for the duration the alarm or warning. In the event multiple warning and/or alarm conditions are received by the same probe the LED will alternate between Orange and Red. At the time when the multiple warning and/or alarm conditions end, the LED will reflect the color of the warning or alarm mode, if any, that is still active.
Sensor Probe LED:
Front panel Sensor Probe S tatus LED States:
No connection - LED is Off Probe is connected and ready - LED is Green Probe is connected and communicating with Scout - LED is Amber Probe is connected but not communicating with Scout - LED will be blinking Red
Upon connecting a probe for the first time the Probe LED will flash Green-Amber 4 tim es
If only one probe is blinking, it indicates that probe could have a problem. If all probes are blinking it indicates a problem with Scout’s operating system.
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Rear Panel
Power Connection:
This is a universal power input 100 to 240 VAC 50 to 60 Hz.
Ethernet Connection: This an RJ45 jack used for connection to 10/100BaseT Ethernet network.
RS 232 Data Port Connection: This is a standard DB9 DTE RS232 connector. Typically a null modem cable would be used for connection.
RS 485 Data Port Connection: This port can be used for data inputs and from
devices such as access control panels and cash register printers and control of external PTZ devices.
1
Common
2
IN -
3
IN +
4
OUT +
5
OUT -
6
Common
Both ports A & B are compliant to RFC 2217. In other for a Windows program to recognize these ports, a driver must built into the program or the system can use freeware programs. For an update listing of such program s go to www.vnes.net 232 and RS 485 p ort communications as standard features
Probe Ports USB ports used to connect Temperature and Airflow (P-TA),r Temperature, Airflow and Humidity (P-TAH), or P-VFP Power probes. These ports are not compatible with standard USB devices.
outputs
Pins 1 - 6
RS 485 RJ12 Connector
. AFI Pilot software programs contained RS
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Auxiliary Output Connections: Output signals used to trigger external devices based on inputs for hard contacts, sensor devices
internal
and are Form C and may be wired as norm ally opened (N/O) or normally closed (N/C).
sources. Trigger sources are determined by operator programming. Auxiliary outputs
Hard Contact Input Connections: These are used to connect external contact closures that are used to trigger alarms. The operator can also program each of these inputs to create an auxiliary output.
Auxiliary Input can be wired operation either as Normally Closed (N/C) or Normally Opened (N\O).
Alarm in is a Potential Free Contact ground and Hot contact can be inserted into any opening.
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Installation
To install the Scout it is first necessary to mount the rack flanges to the unit. Two mounting flanges are supplied with each scout. For flush mounting, install the ears with the #10 flathead screws provided
For rack mounting the ears are installed on the sides of the unit with the surfaces that have oval holes flush with the front of the unit as in Figure 1. Mount the ears with the #10 flathead screws provided. To mount in the rack cabinet, use mounting screws that are appropriate for the rack cabinet being used.
Power Source The internal power supply accepts universal line voltage. Any mains supply from (85 to 264 VAC), (47 to 63 Hz) may be used without modification or adjustment. A universal connector
is provided on the rear of the unit to facilitate connection to the power mains.
Power Connection The unit is supplied (in the US and UK only) with a three conductor power cord. The “ground” conductor is directly connected to the chassis.
power
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Probe Placement
For Temperature and Humidity Reading:
Place the probe between 1-3 inches from the device so that heat will flow directly towards the sensor.
Scout Probe can be directly mounted to a chassis using double sided tape or Velcro
For Airflow Reading: Place the probe between 1-3 inches from the device so airflow will flow perpendicular to each sensor tip
For Rack Mounting: AFI provides an optional rack mount kit P-RM. Sensor probes plug directly into a goose head mount providing actual positioning. The P-RM mounts directly to most racks taking up a 1RU space
Connecting Scout Probes: Scout probes are connected to Scout usin g a standard USB to mini USB cable. When using the R­RM the Scout probe is directly connected to the mount. The cable is connected to the rear of the mounting arm. In both cases the maximum distance is 25 feet or 7.6 meters.
In order to comply with FCC radiation requirements, the ferrite clamp provided with the USB cable must be positioned approximately 2 inches from the side connected directly to Scout.
Probes can be inserted and removed while Scout is powered on. If an email address has been programmed in the Global settings and email alert will be sent.
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Probe Warnings, Alarms & Polling
Scout Probe: The Scout probe can be order as P-TA for temperature and airflow sensing or as P-
TAH for temperature, airflow, and humidity sensing. When connected and operational the probe’s LED will indicate
one of three
Green indicates the probe is properly connected to Scout and powered Flashing Amber indicates data is being transferred between Scout Probe and Scout. This data transfer takes place once every 10 seconds Flashing Red indicates that Scout Probe is powered by has lost communication with Scout. Immediate action should be taken to correct this.
Alarm Alerts: To sense an alarm or warning condition a probe is polled three times to avoid any potential for false alarms. As each poll is 10 seconds the total time to confirm if a condition is valid is
30 seconds.
To further avoid false alarms the Master Admin can program an Warning­Alarm delay which will require the condition be valid for the total programmed time prior to taking any action.
Scout’s status can be viewed via LED’s located on Scout’s front panel, or via a Graphic User Interface provided as part of Scout’s web services. As some operators may also want to view current Scout probe status and not just exceptions, a Sensor Status mode is provided. Using this mode the front panel probe LED’s will indicate status in the same method as the probe itself. Actual response will be dependent on your network speed.
states:
P-TA and P-TAH are intelligent probes. The parameters applied to a probe via operator programming will remain even if the probe is unplugged. If connected to another input on the same Scout or another input on a different Scout, upon power up the probe’s programming will automatically be read from Scout.
Scout will automatically sense which type of probe is connected. If a P-TA probe is connected Scout will not display any programming f or Humidity functions.
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Watch Dog Timer
Scout contains a watch dog timer that will monitor internal system. In the event Scout cannot properly operate for more than two minutes, the system will wait until the condition no longer exists and reboot itself to its previous operating condition. When Scout reboots, all data will be lost. Many reboot conditions occur due to poor main power supplies or fluctuations in main line voltage. As with any other computer device, AFI strongly recommends the use of back up power supply.
Watch Dog Timer Responses: If the action is due to poor power or power fl uctuations, the Port “B” LED will turn Red
An Email alert “Watch Dog” activated will sent to the address programmed in the Global Settings when power is returned to Scout. The time will indicate when power was returned
.
The first entry in the event log will show as Watchdog with time and date when normal conditions were restored
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Web Browsers
Scout does not require an Active X component be loaded on the client computer. As such Scout is compatible with most web browsers. However, since programming within Web browsers is not under
the
control of American Fibertek, the company cannot be held responsible for the
performance of Scout under any given browser.
In addition Graphic User Interface screens and their operation may change from browser to browser. Their appearance or specific operation may not match the appearance included in this operation manual.
Scout has been tested with several web browsers; however American Fibertek cannot account for or
be held Explorer and Firefox are the two primary browsers used in the development of Scout. In some cases even their performance will differ.
responsible for changes to web browsers that might affect Scout’s operation. Internet
In Firefox operation when Scout’s Web page is minimized, the toolbar will change color on an alert. MS Internet Explorer will not perform this function.
Warning: In order to view a color change to the tool bar (Firefox 2.0 only) and pop up, Scout must be minimized in the Status View condition, refresh mode and Event Warning enabled. If any of these conditions are not met, no warning will be possible
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There are two ways to monitor Scout activity:
Method one is to view a complete .html web page. This allows an operator with the appropriate permission levels to view different pages and set ups.
Current status can be monitored by viewing Scout’s “Status View” page. Up to 10
clients can individually monitor an individual Scout. Clients can have an individual View and perform individual operations.
Method two allows the operator to minimize the .html page. In this position Scout will be
represented in the tool bar. When warnings or alarms are present the tool bar will turn orange if the browser is Firefox.
Method two provides a pop up box which indicates an event has occurred number of events over a recent period. The operator the screen to a full page to view the alarm in
more specific details
and the
can expand
.
Warning and alert pop ups can be enabled or disabled from the Status View Screen
Warning: In order to view a color change to the tool bar (Firefox 2.0 only) and pop up Scout operation either of these conditions are not met, warnings will not be possible.
must be minimized in the Status View condition and must be in the refresh mode. If
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Event Pop Ups
Many of the functions in Scout operate by means of pop ups. Activating a function in Scout only requires a single mouse click. If more than one mouse click is used or additional browser functions are opened the potential exists for the pop ups not to appear the in screen foreground.
Under normal operations the pop up will appear in the screen foreground over the main view.
In all cases the pop up will appear in the tool bar
If this occurs click the toolbar to expose the pop up.
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Reset to factory Defaults
If the Master Admin password and user name is changed and lost for any reason, the only recovery method is to reset Scout back to its defaults. For this reason the following precautions should be taken:
1. Keep a record of all user names and passwords. IT and Secu rity user na mes and passwords are maintained by and can be accessed by the Master Admin. However the Master Admin user and password is not.
2. Follow the procedures on page 62-63 to download and save programmed settings. If a Scout reset is required all programming will be returned to its default settings. By saving programming a Master Admin can perform a Restore, returning Scout to its programmed functions.
3. Save all existing logs by performing either a Save As to a client computer or by emailing logs. Please note: once a unit is reset to defau lts or powered down all log information is
To Reset Scout: Locate the recessed button on the rear panel (As a precaution the procedure must be performed during power u p)
erased.
Apply power to Scout. Wait approximately one minute.
The Port A LED will change to Amber, meaning program is waiting for instruction.
Press
the
reset button for 10 seconds, the Port B LED will turn amber.
Hold the reset button for 2 full seconds longer.
When both Port A and B turn off at the same time the system has reset to its defaults.
This procedure must be followed exactly. If the procedure is not followed as stated, the Port A LED will turn off after 10 seconds and will not allow any more attempts to reset until power is cycled.
Factory Default Settings:
Global Admin Login (Case Sensitive): User: Admin Password: Password IP Address: 192.168.0.246 (Before firmware 20110504: 192.168.10.11) Net Mask: 255.255.255.0 Gateway: 192.168.0.143 (Before firmware 20110504: 192.168.10.1)
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Resetting Scout using the RS 232 Port
In some cases it maybe necess ary to reset Scout using the RS 232 Port in order to recover from incorrect IP settings.
To reset via the RS232 Port:
Connect to the RS232 port with a Null Modem cable. Set the computer’s terminal program to 115200/8/N/1. Push the reset button for 4 seconds. The Port B Led will go Orange when the button is pressed and then Red after the 4 seconds. The following login will appear:
> AFI Scout Linux > > scout login: root > Password: (not required) > Enter the recovery user name
The unit will list the current system time and IP Address with a menu: >
Wed Nov 15 15:34:02 EST 2006
192.168.0.246
The settings are as follows:
>
0) Dump current setting
1) Disable Firewall, allow all IPs
2) Set IP to 192.168.0.246
9) Exit
Select:
Selecting 0 will dump the current status of the Scout device for advanced troubleshooting. Selecting 1 will disable the firewall until it is set via the web interface. Selecting 2 will set the IP Address back to the default settings without resetting any other parameters. Selecting 9 will exit and set the serial port back to normal operation.
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IP Address in DHCP
Scout has the ability to be programmed with a fixed IP address or operate in systems using DHCP. In the latter case Scout’s IP address will change according to the IP address assigned to it by the n e t wo r k DHCP server. In order to inform the operator of any such change in its IP address, Scout will send the new IP to the email address programmed in the Goble Settings.
Please note: The programming of Goble Settings is restricted to the Master Admin.
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LED Startup Sequence
On power up, Scout will go through a boot up process. The front panel LED’s will display different colors and states as Scout goes through this process. The following is the normal sequencing of these LED’s after power is applied:
1) Power LED green: power is applied.
2) Sensor Status 1 amber: kernel is loaded and initializing, green: initializing done.
3) Sensor Status 2 amber: reading real-time clock time, green: set system time done.
4) Sensor Status 3 amber: initializing ramdisk and mounting flash file systems, green: done.
5) Sensor Status 4 amber: loading CPU, lm85 drivers, and Mac address, green: done.
6) Serial Port A amber: ready for reset to factor default. LED will remain on for 30 seconds to permit reset function.
7) Serial port B amber: if reset button pressed, off: if reset button released.
If reset button is pressed longer than two seconds, both Serial Port A and Serial Port B LED’s will turn off and the system will reset to factor default values.
8) Sensor Status 5 amber: set up variables including untar WebPages, zonefiles, green: done.
9) Sensor Status 6 amber: setup IP network: green: done.
10) Sensor Status 7, 8, 9, and 10 green: ready to start server programs.
At this point in the boot up process the LED’s will begin to turn off in the following order:
11) Sensor Status 10 amber: starting send mail, SSHD, and read probe data, off: done.
12) Sensor Status 9 amber: mounting NFS if applicable, off: done.
13) Sensor Status 8 amber: creating new database files and starting database server, off: done.
14) Sensor Status 7 amber: starting web, ftp, and snmp servers, off: done.
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UTC Time
Time zones, "UT" and "GMT" are indications of "Universal Time" and "Greenwich Mean Time" respectively and are both semantically identical to "+0000". As Scout can exist on a network anywhere in the world, it is important to know its time zone location. Please note that logged dates and times reflect the date and time at the actual location of the Scout and not at the viewing client.
EDT is semantically equivalent to -0400 EST is semantically equivalent to -0500 CDT is semantically equivalent to -0500 CST is semantically equivalent to -0600 MDT is semantically equivalent to -0600 MST is semantically equivalent to -0700 PDT is semantically equivalent to -0700 PST is semantically equivalent to -0800
Sending Email Notices and Files
At various places in the Scout set up you will be able to input emails for sending out warnings, alarms, log files, and notices of changes in IP addresses when DHCP is applied. The success in
out
sending
emails is dependent upon your internal network email settings.
If an email is being sent from Scout to an address on the ISP (Internet Service Provider) there are two important considerations. First your internal network must allow traffic from your network to the ISP. Second the ISP you are sending email to must be able to receive it. In some cases an ISP may block emails fro m Scout as either spam or as not recognized. In either case the result will be that the email will not reach its destination.
It is suggested that during the installation of Scout you run a test of all required email addresses to determine if any problems exist. Ultimately, the solution to these problems will rely on the programming
of your
internal network, your local ISP, or both.
Scout has been tested for sending emails to many internet mail hosts, however these providers can change their set ups at any time leading to changes in performance. American Fibertek does not take
responsibility
for these changes.
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Operating
Modes
Master Admin Login Mode
Scout has several modes for operation and set up. All of these can be found in the operating mode bar which appears on all screens. The modes available are defined by the security level assigned to an individual assigned security level access.
user.
In all modes, Operator Setup is restricted to the
Each sign in screen contains a “Welcome” message which details the permissions grated to that security level.
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IT Login Modes
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Security Login Modes
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System Access Levels
Scout has three main access levels and seven total security levels. They are Mas ter Ad ministrator, IT Administrator, and Security Administrator. The Master Admin can create user names and passwords for all levels. The IT Admin can create user names and passwords for all IT levels and the Security Admin can create user names and passwords for all Security levels.
In addition, menus that affect overall Scout operation can only be accessed and set up by the Master Admin. The separation of IT and Security Administrators allows operations for each to be isolated
from each other so that an IT director can make changes affecting network communications without changing or having access to functions affecting security operations and security directors
can make
changes to settings affecting security operations without affecting
network communications and operations.
Additional user names and password assignments can be made by the IT Admin which will allow security users to view, but not change, IT settings. The Security Ad min can likewise assign user names and passwords to IT personnel that will allow them to view, but not change, security settings.
Master Admin
IT Admin
IT Admin with Security View
Security Admin
Security Admin with
IT View
IT View Security View
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Logging In & Out
After entering Scout’s IP address (default IP address in the case of start up) the log in screen will appear. If the location has been previously titled, that name will appear.
Entering the User Name and define your access level to Scout. After entering your user name and password press Submit.
Password
will
Log In Exceeded: Scout allows three attempts to enter the correct User Name and Password. If on the fourth attempt the correct name and password are not entered the following message will appear. Retries can be attempted after a time out period.
When the number of allowable retires is exceeded, the invalid log attempts will be recorded in the acce
ss log
showing the date, time and IP address source
Logging Out: The icon in the upper right hand corner of the screen is used to log out of Scout. Point and click on the icon to log off. The icon will appear in all operation and programming screens allowing the log out function at any time.
Auto Logging Out: If no activity has occurred in twenty (20) minutes, Scout will automatically log out as a security precaution. To avoid this after programming is complete, leave Scout operating in Status View mode with a programmed refresh rate. .
As a result of pressing the Log Out icon a pop up will appear asking if you are sure.
Press OK to log out. Press Cancel to return to the previous screen.
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Programming
Operator Setup
When first accessing Scout by entering the correct IP Address, Scout will display opening screen for entering User Name and Password. This screen also display the general permissions for
Master
IT
Users. display the Master Admin Welcome screen outlining the general permission levels.
The Master Admin can assign operator user names and password for all security levels.
Access to operations is determined by the sign in security level. Only those levels available to the specific security level will appear in the mode select.
If a user name and password has previously been assigned a pop will indicate the “User already exists”. Click OK and start the process over.
Users (Admin), Security Users and
Signing in as Master Admin will
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Adding an Operator
Scout allows each of the three Administrators, and seven total security levels. The main security levels are: Master, IT and Security to assign up to 10 User Names and Passwords for each category. Assignments can only be made at the authorized level and below. An IT Admin cannot make assignments in the Master and Security categories. A Master Admin can assign User and Passwords for any access level.
When entering the Operator Setup mode a complete list of all User Names and Passwords allowable at that level will be displayed.
To add a user, point and click on the “Add User” icon
The add user screen will appear. Enter a User Name, Password, reconfirm the Password
User Name is limited to 10 Characters.
Password is limited to 8 Characters.
User and Password assignments will be determined by the Login User Name and Password.
Master Admin IT Admin Security Admin
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Next Check the FTP and/or SMTP providing that user permission to FTP and/or Email. Fill in the
Em
ail address. This will be the specific email address for that operator. All functions with email capacity will send their emails to that address. FTP user name and Password is the same as the user name and password.
Click the Add User icon and a pop up box will appear asking to confirm your decision. Clicking OK will complete the process of adding the operator. Clicking Cancel will return to the previous screen
Modifying an Operator
Click on the Modify icon to display the “Update User” screen. Make any changes as required and click on the “Submit” button. If the modification is accepted, the screen will go to the operator set up.
Deleting an Operator
In the Operator Setup click on the “Delete” icon associated with the operator you wish to delete.
A pop box will appear asking you to confirm your decision. Click OK to delete the operator. Click on the Cancel button to return to the previous screen.
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Global Settings
Internal Values and Warnings
Scout monitors its own internal temperature and voltage values. Operating at too high or too low of these values can result in decreasing Scout’s performance or turning Scout off. Extreme operating conditions
could further result in damaging Scout.
The best precaution against environmental damage to Scout is to properly install and operate the unit. When mounted in a rack at least 1RU spacing should be provided on both Scout’s top and bottom. Installations with unstable or questionable power sources should use back up generators. In all cases the use of filtered power supplies is strongly recommended.
Scout contains one internal fan which is designed to activate at temperatures higher than those that can result in damage to Scout. The use of temperature controlled activation also contributes to extending fan life as it doesn’t have to operator under proper temperature conditions.
When these warning levels are reached, Scout will issue email al erts to the address programmed in Global Settings.
Scout will trigger an internal alarm when any of the following conditions exist:
CPU I/O voltage is less than 2.25 volts or greater than 2.75 volts. CPU core voltage is less than 1.17 volts or greater than 1.43 volts. CPU
voltage supply Main Voltage Supply is less than 4.5 volts or greater than 5.5 volts. Power Supply tem perature (temp1) is less than -25C or greater than +59C. Airflow temperature (temp2) is less than -27C or greater than +54C. CPU temperature (temp3) is less than -16C or greater than +60C.
The internal fan will be turn on when any of the internal temperatures exceed preset limits: temp1 > 55C or temp2 > 55C or temp3 > 65C
An internal alarm will be issued when any of the internal temperatures exceed preset limits: temp1 > 60C or temp2 > 60C or temp3 > 70C
These settings are not user adjustable.
Name and Location
is less than 2.97 volts or greater than 3.63 volts.
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Fill in the name and location of your Scout. These names will appear in all logs, emails and records.
Global Settings: Temperature
Use the drop down menu to select the Fahrenheit or Celsius temperature scale.
Warning-Alarm D elay Scout probes sample environmental conditions once conditions after 3 samples or 30 seconds.
every 10 seconds and verify
This delay is programmable and determines the duration a condition must be valid prior to taking any action.
Alarm Alerts: To sense an alarm or warning condition a probe is polled three times to avoid any potential for false alarms. As each poll is 10 seconds the total time to confirm if a condition is valid is a Warning- Alarm delay which will require the condition be valid for the total programmed time prior to taking any action.
30 seconds.
To further avoid false alarms the Master Admin can program
Global Settings: Sensor Status This setting is used to display sensor status when communication occurs between the sensors and Scout. It is a notification only and its operation will not affect warning or alarm reporting. Use the drop menu to select On or OFF.
Email Address This email address will receive the following information:
1. IP address that occur when Scout is operated in the DHCP mode. When the client receives a notification IP Address has changed, this new IP Address must be entered in the client web browser.
2. When an existing Sensor has been unplugged or a new Sensor inserted when Scout is ON.
3. When Scout senses an internal voltage or temperature warning or alarm condition. You can enter more than one Email address. Multiple email addresses are separated by a space.
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Modify
When the Global Settings changes are completed, click the Modify button. A pop up will appear asking you to confirm your choice.
OK will enter the settings. Cancel will return the screen to the previous mode
Global Settings: Modify Complete When Scout has completed the modification it will issue a Pop Up. Click OK to complete the process
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Firmware Upgrade
Master Admin Firmware Setup
Clicking on the Mode for Firmware Setup will display the Firmware Setup screen which allows new firmware to be loaded updating Scout. The screen will also show a history of the most recent updates
Firmware Update Browser Button Clicking on the Browser button will open up the Browser located on the client computer. The file to be
uploaded must be located on the client
computer.
Select the file using the same methods as any Windows ™ program. The valid file will have a xxxx.tar.gz. Processing of the file is done by Scout.
After the file is selected press the Upload button to start the process.
Wrong File Section
If the file selected is not a .tar file the upload process will not proceed and the following display will appear.
Major firmware updates require an ISO CD-ROM image be downloaded from our website
www.amercianfibertek.com
instructions on how to upgrade will be displayed on the laptop after it boots.
. A CD is burned from this image file and used to boot a laptop. The
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File Doesn’t Match If the upgrade file is not accepted, the following alert will appear. Clicking OK will return to the previous screen and allow the selection process
be repeated.
to
Completing the Upload Process If the correct file is selected a time bar will appear at the upper end of the screen indicating the upload is in process.
Successful completion of the Upload will be indicated by the following alert box.
Master Admin Save Configuration
Clicking on the Save Configuration Mode button will display the Save/Restore Configuration screen. This function allows existing programming on Scout to be saved to a client computer.
Restore allows programming from a client to be restored to Scout.
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Save / Restore Configuration
Clicking the Save button will open up the Windows™ Save As screen on the client computer.
The operator only needs to select the destination folder
Save
If the save button is selected the system will automatically create the file and downloaded to the previously selected destination folder. The .tar extension will automatically be added after which the operator can elect to change the file name.
Caution only file names with .tar extensions can be uploaded.
Restore The Restore process from the previous screen by selecting Open.
This will open up the Windows™ dialog box. Select the folder and file name to be restored.
The file will open with the particular file as indicated by its extension. Make certain if the file is a valid .tar file, the extension is changed prior to uploading
Confirmation After selecting the file, the Restore button will appear along with an alert box. Responding Ok will active the Restore function and overwrite Scout’s existing programming. Clicking Cancel, returns to the previous screen.
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Save/Restore Feature: Restore: File Restored
When the Restore function is completed the “File Restored” alert box will appear.
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IP Settings
Default IP Settings
Scout’s default settings are displayed to the right. DHCP is set to off in the default settings and the default HTTP port is 80.
IP Address: 192.168.0.246 Subnet mask: 255.25.2 55.0 Gateway: 192.168.0.143
DHCP
When DHCP is enabled Scout will report any changes in its IP Address to the email address entered in the Global Settings. (Master Admin function)
Port Communications Use the drop down box to select the speed of your Ethernet communications port. Auto will select the speed based on the input.
Port Communications Use the drop down box to select duplex communication as Half or Full. If you are uncertain, select None.
Alert Console IP Address:Port
The Alert Console allows you to program an IP address and port to receive alerts responses to alarms and warnings. The receiving client computer must allow these alerts to be received. Up to four addresses and ports may be entered separated by a space.
Network Settings: Saving your settings
Clicking the Save button will result in a pop up asking you to confirm your settings. Click OK to confirm. Click Cancel to return to the previous screen. Remember to make a note of your new IP Address.
Network Settings: Settings Accepted
When Scout has successfully accepted your changes it will issue a pop up. Click OK to continue set up.
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Time & Date
The Time/Date function defines the formats for date and time, the time zone Scout is functioning within, and the current data and time. Start by setting the Date and Time Display
Time/Date Setup: NTP Active Scout’s time reference can be set by NTP (Network Time Protocol). If NTP is active the time date setup will have the appearance to the
You
right.
will not be able to set a new time or
date. The screen will indicate “Using NTP
Time and Date Time Zone Function Time/Date Setup: Selecting Time Zone
Select the time zone using the drop down menu.
Time/Date Setup: Time Zone Map Function
Click on the clock icon to display a world map. Each dot on the map represents a time zone. Moving your mouse over the dot will display the time zone’s name Click Change to select and accept the time zone
Time/Date: New setting Press up “Update” to accept the new time settings. A pop up will appear informing it will take 30 seconds to process the change.
OK
Click screen
to accept. Cancel will return the
to the
previous setting.
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NTP
Scout provides three different NTP settings:
None: NTP is not active. Scout’s internal real time clock is used as the reference. When using the internal clock as reference, please make certain the time is correct.
Accept NTP Broadcasts: Scout will accept NTP broadcasts. Use this setting if you are using a system clock.
Poll NTP Server: Scout will Poll a NTP Server at a specific IP address. This setting can be used to poll at external NTP source located on the Internet.
Accept NTP Broadcast If you want Scout to accept NTP Broadcasts, clock the button and Save. A pop up will ask you to confirm your selection. Click OK to accept and Cancel to return to the previous screen.
If Scout accepts the update, it will issu e a pop up. Click OK to return to the previous screen
Poll NTP Server If you want Scout to Poll an NTP Server, begin by confirming the location and access to the server. Enter the NTP IP Server Address. Next program the duration you want Scout to poll the time server.
Finish by clicking “Save”.
Poll NTP Server Setting Saved If you want Scout to Poll an NTP Server, begin by confirming the location and access to the server. Enter the NTP IP Server Address. Next program the duration you want Scout to Poll the server. Finish by clicking Save.
Poll NTP Server Setting Saved
When Scout has accepted the changes it will issue
a pop up. Click OK to accept.
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Firewall
Firewall Setup: A-Opening Screen
Firewalls protect Scout from access from outside sources that could data access without authorization.
Firewall Setup: Adding an Address To add an address, type the address in the “Mask IP Address” box. Mask subnet addresses are based on series of numbers 0-32 with 0 representing the full range. Type in the number that corresponds to your network. Click “Add” a pop up box will appear asking you to confirm your settings. Click OK to accept or Cancel
to return to the previous screen.
Firewall Setup: Adding an Address-Accepted
When Scout accepts your changes, it will issue a pop up. Click OK to accept.
Firewall Setup: Adding an Address­Rejected
If you input an invalid addr ess a pop will Click OK to return to the previous screen.
appear.
Firewall Setup: Deleting an Address To delete an existing Firewall Address, select the address from address box. Clicking on the address will highlight it. Click the Delete button. A pop up will appear asking you to confirm your selection. Click OK to accept or Cancel to return to the previous screen.
Firewall Setup: Deleting an Address –Accepted
When Scout has accepted the delete, it will be acknowledge by pop up box. Click OK
to accept.
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Status View
This view allows all users the ability to see both the Scout’s internal and external status.
1. Header:
2. Log Out:
Clicking the Log Out icon will ask you to confirm your decision and log out. Logging out is required to properly record the log out time in the access log.
3. Operator Modes: The menu items that appear are determined by the User Name and Access Level provided at log in. The active menu will be highlighted
4. Serial number and Firmware version number.
5. Internal Settings:
In addition to monitoring external conditions, Scout monitors itself by reporting internal voltage and temperature conditions. An internal fan will activate as determined by high temperature conditions avoiding continues operation and extending its usage life span
A. Access Level as defined by the operator user name and password. B. Day, month, time, and year with reference time zone. In the header time is always
displayed in 24 hour format regardless of the actual time display setting. C. Product name and model number. D. Device name and location as provided b y the operator if previously programmed.
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Alarm LEDS: (Hard Contact Inputs) Gray or no color for the inactive state. Red
in the active state.
Auxiliary LEDS: Gray or no color for the inactive state Red in the active state.
Probe Status LED: Gray no probe present Green probe present/normal operation
Probe Alarm LED: Gray no probe present Green probe present/normal operation Amber = Warning Red = Alarm
Power/Alarm LEDs
Power: Green for normal conditions Alarm: Red for any internal alarm condition
Communication Port LEDs Port A (RS 232) Green: Tx is active, Red: Rx is Active Port B (RS 485) Green: Tx is active, Red: Rx is Active
IP Address conflict notification
In the event the network has a duplicate IP address on the same LAN, Port A will flash amber as long as the condition exists. Scout will check this network condition each minute.
When the condition is no longer present the LED will return to the Off state. When multiple Scouts or Scouts are operating on the same network, all units will show this condition.
Probe Status
The Probe status view shows (moving from Left to Right) LED = represents number assigned to that probe from 1 to 4. LED assignments can change due to operator programming. Probe ID = is the permanent number assigned to a probe during manufacturing and cannot be changed. Probe Name = the name assigned to the probe by the operator
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Temp Airflow Humidity = display the current values and status. Warnings will be displayed in amber and alarms in red. Warning and alarm values are determined by user set up.
Voltage Frequency and Power = display the current values and status. Warnings will be displayed in amber and alarms in red. Warning and alarm values are determined by user set up.
Refresh Rate Scout’s status is viewed over the network on a client computer. Changes can only be viewed when the client’s web page is refreshed. This section allows the operator to select the refresh rate duration or no refresh at all. The Refresh status is reflected in the Status View’s header.
Refresh Rate Enabled/Disabled This selection enables or disables the client’s status view refresh. Refresh must be enabled to
20
avoid a
minute auto log and to see event warnings. If Scout is in the no refresh rate, the title
will be red.
Event Warning Enabled/Disabled This selection enables or disables the Event Warning feature. It must be enabled in order to pop ups when the Scout’s Status View is minimized. It is only available in Refresh mode.
Refresh Rate/Event Warning Status Confirmation This section will confirm the sections made for items 8,9 and 10. If this confirmation does not reflect
the
desired operation, please change these settings. If the Event warning is off, it will not
appear in this area.
Scout must be in the refresh mode with events warning enabled in order to see pop ups and display tool bar warnings.
Front Panel Manual Auxiliary Operation
Scout’s Auxiliary functions can be controlled from Status View by clicking on any of the auxiliary buttons.
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When an auxiliary button is selected, a pop up will appear asking the operator to confirm the selection. If OK is selected the auxiliary will become active. If Cancel is selected Scout will return to
the previous
screen.
When OK is selected the auxiliary will become active and the auxiliary LED will change from grey to RED.
If the auxiliary LED is active, clicking on the auxiliary will cause a pop up to appear asking to confirm the decision. If OK is selected the auxiliary will change from On to Off. If Cancel is selected Scout will return to the previous screen.
Warning: Activating or de-activating an
auxiliary manually will stop the previously selected refresh rate, and pop up and tool bar warning. The screen status will change to reflect this. When manually operating the auxiliary function, Refresh must be re-selected.
Rules Governing Manual Auxiliary Operation: (This function is restricted to Master Admin, IT Admin and Security Admin only)
Sensor Operation:
When an auxiliary is activated by a sensor, the auxiliary can be manually turned off as However;
if this action is taken when the sensor is still in the alarm or warning condition, it will
described.
continue to be logged as active. The “turn off” time of the auxiliary will be logged as the actual time when the environmental condition is no longer present and not when the operator terminated the auxiliary. As environmental conditions may last for long durations this features allows operations to turn off visual or auditable alerts which maybe annoying if left on for long period.
Hard Contact Alarm Operation: Manually terminating the auxiliary will also terminate the alarm duration. The time of the term ination will be recorded in the Auxiliary log.
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Activating an Auxiliary
Scout allows an operator to manually activate an auxiliary.
Move the mouse over an auxiliary in the off position. Left click will bring up an alert box asking to confirm your decision to active the auxiliary. OK will result in activation. Cancel will return the screen to the previous mode.
Once an auxiliary is active it can be de­activated.
Acknowledgement: In order for acknowledgement to respond to an alarm, it must be programmed as part of the security set up.
AUX operation: If an AUX is active it will show as red. The user can extinguish the AUX by point and right click. A pop up box will appear
Operation of Alarm Acknowledgements and the effect on Aux duration operations:
“Turn Aux
(number) off? Yes/No
In the case of a sensor warning or alarm the following will occur: The logical device name will turn Amber in the case of a warning The logical device name will turn Red in the case of an alarm This action will continue a s long as the conditi on is valid
If an Auxiliary has been programmed to turn on for a pre-determined period of time, its logical name representation in the tree will become Red, indication it is active.
An operator with permission will have the ability to terminate the auxiliary output prior to its programmed time, by the action of moving the mouse over the individual Auxiliary LED and point and click.
A display block will appear with “Turn aux (number) off? YES/NO.
A YES will De-activate the Auxiliary and return that part of the screen to the tree display. A NO will return that part of the screen of the tree display.
If YES is selected the following actions will take place:
The auxiliary function will be de-activated and will not become activate again until the current alarm condition is ended and a new alarm input (programmed to correspond with that individual auxiliary) is received . The Red indication on that Auxiliary’s logical name will be terminated and return to its normal non-color state.
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Tree View
Tree View shows the status of sensors, alarm i nputs and auxiliary outputs. These are referred to as “Logical Devices”.
Tree View Operations
When first clicking on the Tree View, the Device ID will appear. In the Tree, Scout is referred to as the ‘Physical Device” while the connections to Scout are referred to as “Logical Devices” If an operator has previously named Scout, that nam
e will appear.
Expanding the Tree will show the show the three logical devices, Probes, Alarms and Aux (auxiliary)
Expanding each logical device will display its name, status as indicated by the color, assignment to an LED and the number of alarms or warnings that have occurred.
Views: Tree View- Logical Device Status
Sensor Probes: In the example to the right, the
green circle to the left of probe test 03 indicates it is currently in the normal mode. The (4) indicates that probe is assigned to front panel LED number 4. (Although the LED may be assigned to 1 through 10, Scout only displays LED #1 in the front panel.) The number 30 indicates that a combination of 30 alarms and warnings has occurred. When a name has previously been assigned to a logical device, the tree will show that name. When a name has not been assigned it will automatically be given the probe ID number. Port Probes: Are displayed under Probes. The number in ( ) is the port number displayed after the Port Name. The number following this is the number of events that will appear in the when
active.
log
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Aux (Auxiliary): The indicator to the left indicates the alarm status, Gray for OFF and Red when in the active alarm mode. The alarm mod e will be display for its programmed duration or until the operator terminates by using the front panel status. The operator may provide a name for each. OFF indicates the alarm is not currently active. The first number indicates the number of times an OFF to ON state transition has occurred while the second indicates the number of times an ON to OFF has occurred.
Logs
To display the history of a logical device, point and click on a device in the tree display. Its history will be displayed. Sensors will also display their programmed alarm and warning levels. the tree. To logical device,
The + sign indicates when an event started and the
Clicking on
signs shows when it ended.
a logical device will collapse
view the
repeat the
tree or to select another
previous process.
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Log Database
Scout maintains a database of events. Poll and Event Logs can hold as many as 30,000 entries in the following maximum storage configurations:
Sensor Probes: 1,000 entries per sensor probe (4 probes = 4,000 entries) Ethernet Ports: 1,000 entries per port (10 ports = 10,000 entries) Alarms: 1,000 entries Auxiliary: 1,000 entries
Event Log: 16,00 0 Poll Log: 14,000 Access: 1,000
Event Log
The Event Log Displays events in the form of Sensor Alarms, Warnings, hard contact alarms and auxiliary activity as programmed by the operator. The log displays the Date, Time, Type, Logical Device ID and Name, the trigger value that was assigned (in the case of sensors) and the action that caused the trigger to occur. + indicates time event started
- indicates time event ended
Poll Log
Poll log entries occur based on the operator programming. Only Sensors are polled. When the poll
occurs
the time, date Sensor ID, Name, and current temperature, airflow and humidity are
along
recorded
with there operator programmed trigger values.
Access Log
Access log entries occur based upon users logging in and out of the Scout web browser. In order to properly register the time an operator has logged off in the Access Log, the operator must log out and not end the browser session. Failure to log out first will cause an error in the Access Log mode which can interfere with data filter functions.
For Event, Poll and Access Views: Use the drop down menu to select an page
For Event, Poll and Access Views: You can view up to 100 entries at a time by using the increase or decrease arrows
individual
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Event & Polling Logs
The Event log will display the time the Auxiliary was activated and the time the Auxiliary was de-activated which will be the time the operator selected this function.
With regard to Sensor Alarm functions: (applies only to sensor events) The termination of t he Auxiliary function will not affect the Alarm duration of a sensor event The alarm will remain active for the duration of that the alarm condition. The alarm logical name in the tree will remain Red as along as the Alarm condition is valid.
The Event Log will show the time the Alarm condition started and the time the time the Alarm condition ended.
It will NOT correspond to any user action taken with regard to de-activating the auxiliary function.
With regard to Warning Functions: (applies only to sensor events) The termination of the Auxiliary function will not affect the Warning duration. The Warning will remain activate for the duration of that Warning condition. The Warning logical name in the tree will remain Yellow as along as the Warning condition is valid. The Event Log will show the time the Warning condition started and the time the time the Warning condition ended.
It will NOT correspond to any user action taken with regard to de-activating the auxiliary function. In the case of a Hard Contact Alarm:
The logical device name will turn Red in the case of an alarm. This action will continue as long as the condition is valid
As the programmed Alarm action may be a short duration pulse, the duration of the alarm action will be determined by the duration of the programmed auxiliary.
If the operator has not programmed an auxiliary duration, the logical device name will flash red once.
The
operation manual will caution the operator that an auxiliary duration should be
programmed for this function.
If an Auxiliary associated with the hard contact alarm has been programmed to turn on for a pre­determined period of time, its logical name representation in the tree will become Red (indicating it is active).
Both the alarm input and associated auxiliary logical device names will be Red, indicating they are activate.
An operator with permission will have the ability to terminate the auxiliary output prior to its programmed time, by the action of moving the mouse over the individual Auxiliary and point and right click. When the point and click action occurs the following will take place. Both the Alar m and Auxiliary logical device names will change from Red to no color indicating they are no longer active The Event log will reflect the point and click as the termination time for both the Alarm and Auxiliary action.
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Deleting Event and Poll Logs
Tree View provides three operations. They are:
Save
as: This will save the complete log. Email: This will email the complete log. Delete: This will delete any individual entry or
the complete log.
When the number of entries exceeds the screen view use the slider to view additional entries.
Event and Polling Logs View
The Event, Poll and Access Logs use two different methods for viewing all entries when they exceed a single page. The total number of records number column. The total number of records displayed is shown under the values column.
is
displayed at the bottom of the item
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Saving Event and Polling Logs
Clicking on the “Save As” button will open up a pop up asking to confirm your choice. Click OK to
save or
the previous function.
Requesting a Save As function will result either a request to save or open file depending on the type of browser used.
Clicking the Email button will open up the Email address box. Fill in a primary email address and if required a CC or secondary address. Indicate the subject, the sender address (your email address). A custom message can also be included.
Press the Send button to
Cancel which will return the screen to
email
the Log
For a successful email delivery, DNS, gateway and email server setting are crucial. Scout can deliver email over Intranet or Internet connections, to any reachable SMTP server. However some SMTP servers may reject the email. It is the responsibility of the operator to make certain Scout emails are not rejected
by
the SMTP server.
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Email and Save As File Format
When saved the format will display the log it was created from, the date and time. The last four digital represent the time expressed in military time. In the example below the Access Log was saved at 15:15 or 3:15 PM.
AccessLog_28Nov06_1515.csv EventLog_28Nov06_1426.csv PollLog_28Nov06_1701.csv
Scout provides individual email messages for all warning, alarm and log transmission functions. Emails are sent according to user based programming for times, alarms and warning settings.
Environmental Sensor Emails
Sat, 2 Jun 2007 00:26:20 -0400 Scout Scout-server-room ProbeID=9010608 ProbeName=Probe One Temp Warning ­Temp Current=100F, Warning=100F, Alarm=120F AirFlow Current=180%, Warning=20%, Alarm=40% Humidity Current=$N/A, Warning=100%, Alarm=100%
Ethernet Port Emails
Tue, 5 Jun 2007 10:04:30 -0400 Scout Jeff-Jeff-desk Network=PORT-00 PortName= PortFlow Warning – PortFlow Current=6808, Warning=3000, Alarm=1000
Port Connect Emails
Mon, 4 Jun 2007 14:20:51 -0400 Scout Jeff PORT-05 Connected
Port Disconnect Emails
Mon, 4 Jun 2007 12:45:01 -0400 Scout Jeff PORT-05 Disconnected
Port Disconnect Emails
Mon, 4 Jun 2007 12:45:01 -0400 Scout Jeff PORT-05 Disconnected
Alarm De-activation Email
Tue, 5 Jun 2007 12:26:21 -0400 Scout Jeff 192.168.0.247 alarm2_name IN[2]ON->OFF. alarm1 IN[1]ON->OFF.
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Auxiliary Activation Emails
Tue, 5 Jun 2007 12:26:27 -0400 Scout Jeff 192.168.0.247 aux2_name OUT[2]OFF->ON. aux1_name OUT[1]OFF->ON.
Internal Status Emails
temp1=<1.00 -1.00 42.50> Current=42.500000 Threshold=>40.000 000 Alarm temp3=<1.00 -
1.00 -127.50> Current=-127.500000 Threshold=<-16.000000 Alarm # in0: CPU I/O voltage (not scaled) # in1: CPU core voltage (not scaled) # in2: 3.3V nominal (not scaled) # in3: 5.0V nominal (scaled) # temp1: power supply temperature # temp2: airflow tem perature # temp3: CPU temperature # fan: side fan
Notification of Log Transmission
ss1_event_log_Scout.csv, ss1_poll_log_Scout.csv, ss1_access_log_Scout.csv
Log files from IP:192.168.10.11
EventLog Fri Jun 1 13:00:36 EDT 2007 device_name=Scout
Log Filter Functions: How it Works. Time and Date
The Event, Poll and Access logs have filter functions which allows an operator to search for results based on specific conditions. To enter Filter mode, point and click on the Sort
the
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Log Filtering
The filter function is divided into four major They
are:
1. Start Time and Date/End Time and Date
2. Probe
3. Contact
4. Auxiliary
Port Filter functions are found under probes
areas.
Time and Date: Click the Calendar next to the start date and select the starting date from the calendar. Enter the time and repeat the process for the End Time and Date. The time is entered as Hours: Minutes: Seconds. For time settings use the drop menu
to select AM or PM
down
If an incorrect date is selected a Pop Up will appear. Click “OK” to return to the previous screen. Re-enter the correct date.
Selecting Probes and Ports Scouts Filter function allows the operator to select up to three probes by point and click to activate a drop down menu. The probes are displayed with their name, or if not named as their probe ID.
If more than one probe is select the sort function will “OR” the probes providing results for all of the selected probes. Click to make a selection.
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Selecting Warning and Alarm Types Scout offers a choice of two different Warning and Alarm types. Each provides a drop down menu for selecting Temperature, Airflow or Humidity. If more than one Warning or Alarm Type is selected, the Filter function will “or” the selections. The conditions will define the probe. If two probes are selected along with Temperature Warning, Airflow Warning, Humidity Alarm and Temperature Alarm, the Filter will show results if anyone of the selected conditions is true anyone
of the selected probes.
for
Click to make a selection
Selecting Alarm Contacts Scout provides searching for one external alarm contact. Click the drop down menu to display the alarms, which are shown with there assigned name
s or
default name is none has been assigned. Click to select the alarm contact. The selected search result will AND the Alarm Contact with the probes you have previously defined. A positive search result requires that BOTH the defined or conditions for the AND
the defined alarm contact must be true.
probes
Selecting Auxiliary Outputs Scout provides selecting one auxiliary output. Click the drop down menu to display the auxiliary, which are shown with there assigned names or default name if none has been assigned. Click to select the alarm auxiliary output. The selected search result will PLUS the Auxiliary Output with the probes you have previously defined. A positive search result requires that BOTH the defined or conditions for the probes PLUS the defined auxiliary output must be true. No Search Results
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If the search yields no results and “No Records Found” pop will appear. Click OK to return to the previous screen and recheck the data you entered.
Closing Filter: Close sorts by activating any other function.
Important: Filter results will not be saved unless a “Save As” or “Email” action has taken place.
Exiting to another function or starting another sort will automatically delete the sort results.
Deleting Logs
The ability to delete logs or any individual items is only available if the operator is signed in as the Master Admin. The delete function can only be performed in a tree view and will apply to any tree view. This delete function is not to be confused with the action that takes place when an operator other than the master admin has performed a sort and search function..
To delete the complete log select the top delete check box. All items in the log will be highlighted. Next click the delete button.
To delete and individual item, select th at item’s check box. Next, click the delete button. Repeat this action selecting all individual items to be deleted prior to pressing the Delete button.
Confirming Delete: After all individual log items have been selected press
the Delete button. An alert box will appear. Selecting OK will permanently delete the selected items. Selecting OK will permanently delete the selected items. Selecting Cancel will cancel the action and return to the previous screen. The select items will still remain as selected.
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De-Selecting an item to be deleted To deselect an individual log entry, the entry must first have to have been selected and highlighted. Move the curser over the check box and left click. The highlight will return to a normal state.
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Access Log
Access Log is only accessible to Master Admin and IT Admin users.
The access log displays the date/time, the name and access level of the person that signed on in addition to the Client IP address. The log also indicates if that person is current sign on or off.
If the number of entries exceeds a single scr een view, y ou either use the drop down box to move from page
to page or the record advance arrows which will move the 100 records at a time.
Filtering Access Logs
Filtering allows the Master Admin to search for a specific operator’s activity during time period from a specific date and time to a specific date and time.
The following function is only available to the Master Admin.
Selecting Operator Name
Select the operator name by using the drop down menu.
Selecting Access Level Select the Access Level by using the drop down menu.
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If only a Start Date is provided: The search will display all results from that Start Date ending with the last record. If only an End Date is provided: The search will display all results ending with End Date.
If both a Start Date and End Date are selected: The results will display all records between those dates. If only a Start Time is provided: The search will display all results from that Start Time ending with last record. If only an End Time if provided: The search will display all results from that End Time ending with the last record. If Both a Start Time and End Time is provided: the search will display all results between those two times ending with last record. If a Start Time, Start Date and End Time, End Date are provided: The results will display all activity between those times and dates ending with the last record.
Operator Name and Access Level work as an OR function and will display all records with results of the selected operator’s name OR the selected Access Level. To select an individual user, just select the name and “None” as the access level. To select all records of an individual Access Level , just select the Access Level and “None” as the name.
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Email Event Log
Email Log: Method of Operation
Everyday is keyed off a 24 hour clock starting at midnight. Logs are sent on the hour depending on the duration program med by the operator
1-hr: 00:00, 01:00, 02:00, 03:00 ...... 23:00
4-hr: 00:00, 04:00, 08:00, 12:00, 16:00, 2 0:00 6-hr: 00:00, 06:00, 12:00, 18:00 8-hr: 00:00, 08:00, 16:00 12-hr: 00:00, 12:00 24-hr: 00:00
Every month is keyed off a 24 hour clock starting at midnight on the first day of the month. If the program is set on the 2nd day of the month, the first log will be transmitted on the 3rd day of the month and continue every 72 hours
72-hr: 1st 00:00, 3rd, 00:00 6th 00:00, 9th 00:00, ...... 30th 00:00
Weekly is keyed off a 24 hour clock starting at midnight Sunday. The Log is emailed every Sunday at that time.
Sunday 00:00
Monthly is triggered off a 24 hour clock starting at midnight on the first day of the month. The log is emailed at midnight on the first day of the month.
1st of the month 00:00
Logs are emailed out in complete form containing all entries up to the time the email occurred.
Emailing logs is one of the best protections against data loss
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Probe Setup: P-TA/ P-TAH
P-TA and P-TAH are intelligent probes. The parameters applied to a probe via operator programming will remain even if the probe is unplugged. If connected to another input on the same Scout or another input on a different Scout, upon power up the probe’s programming will automatically
be
read from Scout.
Scout will automatically sense which type of probe is connected. If a P-TA probe is connected Scout will not display any programming f or Humidity functions.
Scout can use either of two different types of probes. P-TA is used for sensing Temperature and Airflow, P-TAH is used for sensing Temperature, Airflow and Humidity. Both are intelligent and provide communication on their status with Scout.
Note: If you physically add or remove a probe while in the probe set up mode you must perform a browser refresh to apply the change.
P-TAH: Temperature/Airflow /Humidity Probe setup
P-TA: Temperature/Airflow Probe setup
When a Temperature/Airflow only probe is selected Humidity setups will not appear. The probe type is automatically read from the probe. When the probe is selected, its type, either P-TA, P­TAH or P-VFP will automatically appear.
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Probe Set up-Header
Selected Probe: This is fixed and automatically downloaded from the probe when it is connected
to Scout. A drop down box will list all the connected probes. The operator can select the probe to set up from
the drop
down listing.
Updated by indicates who and when the last update to the probe was performed
Polling every: This drop down box indicates if this probe will be included in the Polling Log and
allows
the
operator to assign the duration between polling events. The drop down menu provides
selections from a poll once every minute to once every 24 hours.
Front Panel: This drop down menu lists LEDs. The operator can assign the probe to a specific front panel LED. Only LED #1 is displayed on the Scout front panel.
Probe Name: This is the space used by the operator to assign a name to the sensor. Once assigned, the name will be included in the Name drop down menu. The probe name is held directly by
the probe
and will be maintained even if the probe is disconnected from Scout. The
probe name is limited to 16 characters.
E-mail: Warnings and alarms from an individual sensor can be assigned to a specific email address. This enables different sensors to be directed to different personal in the event different responses are required. More than one Email address can be entered. Make certain email addresses are separated by a space.
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Temperature Probe Alarm/ Warning Level
Setup for Temperature, Airflow and Humidity Caution: Prior to setting any sensor levels it is important that sensors be placed in fixed operating
physical positions. Changing the physical position of a sensor may require resetting the setup values.
Scout provides individual warning and alarm levels for each sensor. Each of the three sensors can be
custom
Temperature, Airflow and Humidity.
screen.
programmed to meet any environmental condition. The following setups apply to
Current probe conditions are shown below the status
Temperature: This indicates the current temperature. If you consider this value to be normal it should be temperature reading in Celsius. If Fahrenheit was selected in Global Settings, Scout will perform automatic conversion. As Fahrenheit values do not directly match Celsius, differences c an occur. Attempting to enter 85 F can result in displaying 84F.
used as the reference for setting alarm and warning levels Scout references all
Warning Level: Enter the value in degrees that will trigger a warning alert. Make certain to set the temperature value to match the Global Temperature setting of either C or F.
Log: Check this box if you want the warning to be recorded in the Event Log
Alert: Check this box if you want to send the alert to the IP address that was programmed as the
Alert IP Console (this is an IT Adm inistrator Setup Page 69)
Email: Checking this box will send an Email to the addressed entered in the header.
Aux Action 1: Select an auxiliary output from the drop down box listing auxiliary outputs 1or 2.
This will assign the warning alert to that auxiliary output.
Duration: This defines the duration of time the auxiliary will be active as a result of the warning trigger. The choices range from 0 sec (no output) to Indefinitely. If the auxiliary output is set to a fixed duration of time and the condition continues longer than that duration, the warning will still remain active and its actual end time will be recorded in the event log.
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Sensor Probe Setup: Programming the Auxiliary Duration Setting
The Auxiliary Duration settings will only appear once a probe has been selected.
The Duration provides a setting ranging from 0 Sec- Indefinitely
0 Sec = no auxiliary response occurs.
10 Seconds to 4 Hours = Auxiliary will remain active for the programmed duration.
Follow = the auxiliary duration will follow the same duration of the active warning
or alarm. The auxiliary start point will be 30 Seconds after the start of
the event and end 30 seconds after the event has ended.
Indefinitely = the Auxiliary will remain active until the operator extinguishes it via the Status View mode.
Duration Theory of Operation: Programming the auxiliary duration acts independent of entries made to the Event Log. Regardless of programmed auxiliary the event log will record the actual start time and actual end time of the event.
An operator can terminate any auxiliary output but clicking on the active auxiliary in the Status View mode. Regardless of manually terminating an auxiliary event the event log will record the actual start time and actual end time of the event.
Aux Action 2: See Aux Action 1
Duration: See Duration 1
Alarm Level: Log, Alert, Email, Aux Action 1, Duration, Aux Action 2, and Duration all operate
in the same manner as Warning.
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Setting Airflow Reference
Setting the Airflow Reference: The primary function
of airflow measurement is to determine if the fan is operational. The setting is relative and large changes in
temperature could result in large changes to airflow values. To reduce the potential for false triggers the following settings are suggested: Reference=100%, Warning = 50%, Alarm = 25%.
Unlike the current values that are applied to Humidity and Temperature, the Airflow setting is a relative value. After the sensor is installed in a fixed position, click the “Set Airflow Reference” button to set the air flow reference level. The current airflow value will be recorded as Relative Airflow = 100%.
After the value is registered, an alert box will appear asking to confirm the setting. Click OK to accept another attempt
the
value. Click Cancel to Cancel the value and return to the previous screen allowing
to
set the airflow value. Clicking OK will display the following screen
Click OK to register the value. Enter the Warning and Alarm levels. The remaining portions of the Airflow set using the same methods as Temperature and Humidity
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Humidity The probe’s internal humidity sensor reports values of relative humidity from 0 to 100%. The
valu
reported for temperature.
Save Probe Settings/ Probe Restore
e is displayed on the Probe setup screen. Warning and alarm settings are the same as
Probe Set Up: Save To save the set up click the save button and the following screen will appear. Click OK to save settings.
Verification of settings: Follow the steps in the Verification Box after clicking OK, wait 30 seconds and click your web browser refresh button
Probe Restore This setting restores probes to their default settings. Clicking on Restore Probe will display an alert box asking the operator to confirm. Click OK to restore the probe to defaults. Click Cancel to return to the previous screen
Probe Restore Verification: Once the probe has reported to Scout that its settings have returned to default, it will issue an alert “Probe set to Default Successful” message box.
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Probe Setup P-VFP
The power probe (model P-VFP) measures: Voltage, Frequency and Power.
Setting Warning and Alarm Levels: Levels within the Lower and Upper range are normal. Levels outside this range will result in an alarm as programmed by the operator.
Default Settings: Default settings are set at the factory and
to be changed depending on the equipment
have
may
operation and location.
Settings for Log, Alert, Email, Aux Action and Durations are the same as for the P-TA and P­TAH probes.
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Alarm Setup
This screen allows for hard contact Alarm inputs to be named and to set responses and durations.
Email Address This will be the destination em ail address for a ll email messages regarding Alarm inputs 1 to 10.
Name This Name will appear in all logs and emails regarding the Alarm inputs 1 t o 10.
NC: The default condition is set for Normally Open (NO). A closed Alarm contact input will trigger Alarms. Check this box to change to a Normally Closed condition.
Log: Click the Log check box to have the Alarms recorded in the Event L og.
Alert Select Click the Alert check box to have an XML message send to an Event server. The destination address and port number are determined by the Master Admin in IP Setup.
Email Select Click this box to send an email when an Alarm occurs to the address programmed at the top of the page.
Email Event Log Select When this box is checked the entire Event Log will be sent to the Address provided in the Email Event Log screen. Caution: Due to the size of the log, this can up to 1 minute to send. During this period new events will not be recorded in the log until the transfer is complete. In situations where hardware contact alarms occur frequentl y checking t his box must be done with caution.
Auxiliary Assignment and Duration For each alarm input, the operator can assign two auxiliary outputs and corresponding durations. In the case where one contact output has been assigned to two different alarm inputs and the auxiliary output will respond to the first alarm occurrence.
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When that duration has ended, if the second alarm input is active, the auxiliary output will continue to be active. Unlike the auxiliary duration response for sensor warnings and alarms
whose duration can differ from the sensor warning and alarm duration, setting the Alarm duration will determine the duration of the actual alarm.
The duration selections range from 0 to 4 hours, follow and indefinitely. If duration of 0 is selected, the alarm event will be recorded in the log, but no auxiliary output will be present. If a timed duration is selected, the alarm condition and auxiliary output will remain active for that selected period. If “Follow” is selected, the auxiliary output will remain active for the as long as the alarm is active. If “Indefinite” is selected, the Aux will need to be manually reset through software or the Status View screen control.
Manually terminating the auxiliary duration for a hard contact alarm event will also terminate the alarm. The Event Log will record the alarm start time and the time the event was terminated by either the programmed auxiliary duration or manually.
IP:PORT: IP:PORT 1 and 2 will send a TCP text message to an IP Address and TCP port number entered. IP Address and Port number are separated by a colon. The text message is user configurable in the message text box provided. When an Alarm occurs a TCP session is opened, messages are sent and automatically ended with a <CR> and <LF>. The session is then closed. Messages can be sent by pressing the test button to confirm operation.
Virtual Aux Setup Scout alarm inputs may be tunneled to other Scout, Scout or Net I/O devices on the network. The IP Address of the corresponding unit is entered in the text box. Up to two virtual Aux connections may be entered for each Alarm. Aux selection and time durations may be programmed similarly to local Aux contacts as described above. An ON and OFF button is provided to confirm operation.
Alarm Set Up Save After all the settings have been completed click the Save button and a dialog box will appear asking the operator to confirm the Save action.
OK to
Click cancel the action and return to the previous screen.
confirm the Save. Click Cancel to
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Auxiliary Set Up
This set up defines the action to be taken for each of the 10 auxiliary outputs when they are triggered per the previous alarm or sensor set ups.
Email Address
Enter an email address where an email alert will be sent. More than one email address can be entered. Make sure email addresses are separated by a space
Auxiliary Name Enter a name for the auxiliary output. This is the name that will appear in the tree view and logs. Names can be up to 40 characters.
Auxiliary Action Select Log, Alert and Email by clicking at the corresponding check box.
Log: will enter the on and off auxiliary date and time in the log. Alert: will send an alert to the location programmed by the Master Admin.
Email: will send an email alert to the address entered above.
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Communications Ports
Scout provides two communication ports, one RS 232 and one RS 485. These can be operated as edge communication ports. The driver conforms to RFC2217 and can be operated by any communication program that is RFC 2217 complaint. AFI Pilot Software contains drivers for these ports and will automatically recognize them. RS co mmunication ports can be used for data bi-directional
communications
for devices such as ATMS, PTZ and Cash Registers. Only one
client can be connected to the data port at one time.
For each of the ports, use the drop down menus to set the Port: Speed, Bits, Parity, Stop Bits and Flow Control. Each of these can be set individually for the RS 232 and RS 485 ports.
Remote IP:Port
The RS ports may communicate to other AFI serial ports on Scout, Commander or Net I/O. Use the Remote IP:Port text box to enter the IP Address a nd Port number, separated by a colon, of the remote port for communications. This allows RS ports to be “tunneled” across the network as if the were hard wired. RS232 to RS485 conversion is possible by tunneling between different ports. Baud rate conversion
is
also possible.
IP Ports for Scout (and Scout) are fixed at: RS232 – Port 8081 RS485 – Port 8082
TimeOut defines the duration the port can have without sensing traffic prior to shutting down. As ports can only be accessed by one client, if a port is not being used but still open it would block others from accessing that port. The duration can be programmed in hours: minutes: seconds. If all three are set to zero, no time out will occur and the port will remain open. After the programming is complete, point and click on “Save”.
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Confirm Setting changes
Click Ok and a confirmation pop up box will appear.
Click Ok and a confirmation that your settings have been saved
Reset Communications In the event port communication is disrupted in any manner, the operator can restart communications by pressing the Reset button (RS 232 or RS 485).
will
appear.
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Rebooting System
Reboot Selection: It the event that Scout should
stop operating or a new firmware update applied, it can be remotely rebooted. This potential can be minimized if proper steps are taken in installing Scout.
If a reboot become necessary, click on the “Reboot Scout” button in the mode area.
selection
Warning: Rebooting will cause all data to be
lost. Make certain you Back Up your data on a regular basis
Reboot Confirmation: A pop up
will appear asking you to confirm you decision. Click OK to confirm. Click Cancel to return to the previous menu.
Notes on Reboot: Under certain conditions you may not be able to reboot using the client and a hard reset maybe come necessary. Only the Master Admin has access to this reboot funct ion.
Warning: Reboot will result in a loss of all data. Make certain that you back up your data on a
regular basis using the Save As functions and or Email. Rebooting will not affect your programming and after reboot Scout will return to its previously programmed operation.
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Q & A
Scout is designed for trouble free and reliable operation. However if problems do develop please refer to this operations manual. If solutions are not provided using this method contact American Fibertek for assistance.
Important Note: Scout maintains its memory by battery back up. However data files are not backed up. It is important that on regular bases you protect your data by either performing a Save As or Email Log function. Scout provides an auto Email Log function (reference page 74) that will automatically methods to protect your data.
Problem: Inputting the correct default IP address 192.168.10.11 will not allow me to connect to Scout. If the unit has firmware 20110504 or higher, the default IP Address will be 192.168.0.246.
Solution: Make certain your client is set to the proper network settings. Subnet settings and Gateways must match those of Scout.
Problem: I can connect to Scout, but will not accept either my user name or passwords.
Solution: Issuing user names and passwords are the responsibility of Admin (Administrators). If
you
are
a viewer level, check with either your security or IT administrator check with the master administrator. If for any reasons user or passwords are corrupted and total reset is required, remember to save your settings and database for later restore after setup is complete.
Problem: My Scout is powered up, but nothing else seems to work.
Solution: Start by powering down Scout and setting power again. As power is returned, check the
LED Operation During Boot Up (reference page 27). If this is operating normally, check your communications to Scout. If after boot up all the sensor probes are blinking Red, it indicates a potential operating system (OS) problem. If you are a Master Administrator please refer to the sections in the manual to perform a hard reset. If this doesn’t work, please contact American Fibertek.
Problem: I cannot get any information from one of my probes:
Solution: Look at all of your probes, if the probe experiencing problems is blinking red, that
probe may be defective. Unplug the probe and re-insert it. If the problem continues, try to power down Scout and re-apply power. If the problem continues try plugging the probe in another input, known working port. If the problem continues, it probe may need replacement.
Problem: I was receiving email alerts from Scout and they suddenly stopped:
em
ail out Event and Poll Logs. It is strongly suggested y ou use one of these
data. Any
power down operation or firmware upgrade will erase your
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Solution: If you are receiving email alerts using an internal network, check with your IT administrator to see if there were any network or firewall changes that could have affected your Scout settings. If changes were made to internal firewalls, speak with your IT Administrator to provide Scout with permission If you are using an Internet Service Provider (ISP) to receive alert s, check with them to see if any changes
to
their system may prevent you from receiving Scout.
Problem: I am connecting to Scout over an ISP and al l of a sudden I cannot connect.
Solution: ISP connections using cable modems or DSL randomly change IP addresses. If you are
using Scout over this type of network, you must set it for DHCP (Dynamic Host Communication Protocol). As long as power is applied to your router (cable or DSL modem) and your Scout, there should be no problem communicating. However, if power is lost, and the address issued by your service as changed, this will result in Scout changing its IP address. Scout is designed to inform you of these changes by issuing an email alert with the new IP address. This is done by providing and email address in the Global settings (see page 58). Check your email for the new IP address.
Problem: According to the Manual, when I operate Scout in the background of my DVR, I am supposed to see a tool bar color change in the minimized tool bar, but I don’t.
Solution: A color change in the only operates when using Firefox Version 2.0. Internet Explorer will not change color.
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Default
Settings
Scout is programmed with several default settings. The default settings are designed to help you
your
limit note: Scout cannot be operated with only its Default settings in place. Scout is designed to operate in the specific environment that you assign.
It is strongly suggested that once you have completed your programming, you save you configuration. If programming is lost for any reason you can easily restore it. Scout is designed to maintain its programming memory in the event power is lost.
programming to only functions and features that are specific to your operation. Please
Start Up:
Upon entering the user name and password Scout will default to the Status View screen. The program modes displayed on the viewer screen left side will be determined by the security level assigned to the user name.
The default password in for the default user name for Admin, ITAdmin, and SecAdmin, is "Password”. User names and Passwords are case sensitive. The user name is limited to 10 characters. The password is limited to 8 characters.
Temperature F Warning alarm delay 4 hours Sensor status Off
Network Settings:
IP Address: 192.168.0.246 (Before firmware 20110504: 192.168.10.11) Net Mask: 255.255.255.0 Gateway: 192.168.0.143 (Before firmware 20110504: 192.168.10.1)
DHCP Disable DNS Disable
Port Communications:
Probe Names:
If a probe has not been provided a name, it will not appear in any viewing functions.
Auto None
The system will only display the number of probes that are actually connected to Scout.
If a probe is not connected to Scout it will not be displayed in the tree or show up in any programming function. When a probe is connected to scout the probe ID number will automatically be registered. The probe ID will serve as the probe name until a new name is provided by the operator. The probe ID will appear in all programming and tree locations where the probe name is required until such time when the operator provides a name.
Probe names are stored in the Scout Probe limiting their names to 16 characters.
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Alarm Names:
The default alarm name shall be labeled as alarm(#)-name. The alarm number sequence of 1 through 10 will reflect the order of the alarms as they are physically positioned on Scouts rear panel. All ten alarms will appear in the Tree View.
Auxiliary Names:
The default auxiliary name shall be labeled as the aux(#)_name. The auxiliary number sequence of 1 through 10 will reflect the physical order of the auxiliary outputs as positioned on Scout’s rear panel. All ten auxiliary names will appear in the Tree View.
Sensor Warning and Alarm Settings When Probes Not Present:
If a probe is not connected to a port it will not be displayed in any programming mode or Tree View as a logical device.
Sensor Warning and Alarm Values When Probes Are Present:
For default, no values can be applied to a sensor. The probe ID will appear in the provided
for the probe ID and for the probe name.
Sensor Warning and Alarm Values in Views:
Prior to the operator programming a trigger value, no value will appear “Value That” or in “Trigger Action”. The system will not take any reading other than that of the “Current Reading”.
Log View:
The default for an alarm contact not contented will be “off” and will show as name only (alarm 1 – 10).
Search function for all logs:
Date will be Time Blank Probe Select Alarm contact Select Auxiliary Select Warning Type Select Alarm Type
Blank
Select
NOTE: Do not use spaces when setting up probe, auxiliary, or alarm field names.
space
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Time and Date Setup:
Date Format mm/dd/yy Enter date Time zone US Eastern Time format 12 hours Enter time 12:01:00AM
NTP Setup:
Reference none NTP Server Address blank
Update:
Firewall Setup:
Email Event Log:
Time 1 hour Email address Add email address
Probe Set Up:
Select probe: User name Every 0 Sec Probe Type Automatic Selected Front Panel Equal to the position for the probe, prob e 1 = LED 1, for
Probe Name Probe ID, for none=blank Email Blank Warning and alarm levels Blank Log, Alert, Email Blank Aux Action 1 Auxiliary 1 Duration 0 Sec Aux Action 2 Auxiliary 1 Duration 0 Sec
(date will match date format)
Hours 0 Minutes 0
All settings will be blank
blank blank
None Blank
None probe selection LED =blank
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Alarm Set Up:
Email Blank Alarm name Blank NC Off Log Alert Off Email Off Email Event log Off Aux Action 1 Auxiliary 1 Duration 0 Sec Aux Action 2 Auxiliary 1 Duration 0 Sec
Off
Auxiliary Setup:
Email Address Name Log Alert Off Email Off
Blank Blank Off
RS 232 and RS 485 Communication:
Speed: 115200 Bits 8 Parity None Stop bits 1 Flow On
Master Admin Operator Set Up:
User Name Admin Password Password
IT Admin Operator Set Up:
User name ITAdm in Password Password
Security Admin Operator Set Up:
User name SecAdmin Password Password
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Email Messages
Scout Email Messages:
Scout provides several Email alerts which can be programmed by operators at various levels to send to Email accounts. The following is a listing of email messages:
Hard Contact Alarm in
Mon, 18 Sep 2006 21:30:23 +0700
(Date) (Time) (UTC offset)
Auxiliary Status
Mon, 18 Sep 2006 10:35:12 -0400 Scout 192.168.10.11 aux2_name OUT[2]ON->OFF.
(Date) (Time) (UTC offset)
Probe Status-Notification
Mon, 18 Sep 2006 10:35:42 -0400 Scout 192.168.10.11 Probe ID 9010611
(Date) (Time) (Device name) (Probe ID)
Airflow Warning - notification # usb[5], led=2
(Condition) (-=transition from condition to normal) (usb port) (Assigned LED)
Email Alerts Dec 2006 16:51:07 -0500 Scout-Scout One-ServerRoom ProbeID=9010608 ProbeName=9010608 Temp Warning – Temp Current=84F, Warning=86F, Alarm=104F AirFlow Current=46%, Warning=50%, Alarm=30% Humidity Current=$N/A, Warning=100%, Alarm=100%
Internal Alarm Posting Mon, 18 Sep 2006 10:19:01
(date) (time) (UTC offset (location)
temp3=<1.00 -1.00 52.75> Current=52.750000 Threshold=>52.400000 Alarm
(Internal Name) (actual value) (current value) (Alarm value)
Email Messages/ File Format s
Mon, 18 Sep 2006 10:19:01 -0400 Rack Closet
(date) (time) (UTC offset (device name)
temp3= <1.00 -1.00 52.75> Current=52.750000 Threshold=>52.400000 Alarm
(Internal Name) (actual value) (current value) (Alarm value)
Scout-3 alarm3_name
(Name) (Probe Name)
(name)
(aux name) (Status Change)
(+=transition from normal to condition)
-0400 192.168.10.11
IN[3]OFF->ON.
(Status Change)
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DHCP: New Address Email
Scout can be operated in DHCP applications that require changing email addresses. This includes Scouts connected to the Internet via a cable modem or DSL which require client access via these services. inform operators of new IP Address using programming contained in its Global Settings. When the DHCP assigns a new IP address, Scout will send out a notification similar to the example to the left to the programmed IP Address. Global Settings can only be programmed by the Master Admin.
Fri Nov 10 14:02:15 EST 2006 Model : SS1 Location: xxxxxxxx Serial #: 123456
IPADDR=192.168.10.14 NETMASK=255.255.255.0 NETWORK=192.168.10.0 BROADCAST=192.168.10.255 GATEWAY=192.168.10.1
DOMAIN='mydomain.com' DNS=192.168.10.126, 192.16 8.10. 122 DHCPSID=192.168.10.122 DHCPGIADDR=0.0.0.0 DHCPSIADDR=0.0.0.0 DHCPCHADDR=00:16:E2: FF: FF: F7 DHCPSHADDR=00:0C:41:F0: CC: FF DHCPSNAME='' LEASETIME=259200 RENEWALTIME=129600 REBINDTIME=226800
For these
applications, Scout’s IP address can change. Scout provides a method to
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Log File Formats
Scout has many programming features that allow for sending alerts via FTP or Email and saving files.
For automatic save, ftp server, and email log: ss1_access_log_Scout_One.csv ss1_event_log_Scout_One.csv ss1_poll_log_Scout_One.csv
Note: *Scout One* is the device name.
For manual save from within the web browser interface:
AccessLog_28Nov06_1515.csv EventLog_28Nov06_1426.csv PollLog_28Nov06_1701.csv
Note: last 4 digits are hour and minute.
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Event log/ Polling Log Capacity
Events are defined as senor warnings, alarm occurrences, hard contact alarms, and/or auxiliary triggers. logs occur based on an operator including a logical device (sensor, etc) in a poll and assigning a polling duration.
The total capacity of all logs is 20,000 events.
Event Log=10.000 Events Poll Log = 10,000 Events Each Sensor probe=1,000 Events Alarm Contacts= 1,000 Events Auxiliary Contacts= 1,000 Events
Sensor, Alarm, and Auxiliary Events are contained in their own logs. Each log has a capacity of 1,000 entries and will operate on the basis of first in / first out.
are programmed actions that
Poll
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Warranty and Contact Information
American Fibertek provides several methods to help you with any technical problems. Our web site: www.americanfibertek.com
provides help desk service. You can also call American Fibertek
toll free 877-234-7200.
Warranty
American Fibertek, Inc warrants that at the time of delivery the products delivered will be free of defects in materials and workmanship for a period of 5 years. Defective products will be repaired or replaced at the exclusive option of American Fibertek. A Return Material Authorization (RMA) number is shipped prepaid. This warranty is void if the products have been tampered with. This warranty shall be construed in accordance with exclusive jurisdiction over this contract. EXCEPT FOR THE FOREGOING WARRANTY, THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, EXPRESSED OR IMPLIED, WHICH EXTENDS BEYOND THE WARRANTY SET FORTH IN THIS AGREEMENT. In any event, American Fibertek will not be responsible or liable for contingent, consequential, or incidental damages. No agreement or understanding expressed or implied, except as set forth in this warranty, will be binding upon American Fibertek unless in writing, signed by a duly authorized officer of American Fibertek.
required to
send the products back in case of return. All returns must be
New Jersey
120 Belmont
law and the courts of New Jersey shall have
Drive
Somerset, New Jersey, USA 08873
USA Phone
FAX:
732-302-0660
732-302-0667 Toll Free 877-234-7200
www.americanfibertek.com
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