American Fibertek C10e-PoE, C10p-PoE User Manual
Commander
C10e-PoE/C10p-PoE
Operations
Manual
1
FCC Caution and Warnings
Caution:
Before attempting to connect or operate this product, please read the label on the top and bottom.
Note:
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment
generates, uses,
and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful inter ference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Caution:
To assure continued compliance of this product, do not modify any interface cables when
connecting to computer or peripheral devices. Any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s authority to operate this
equipment.
Warning:
To prevent fire or electric shock hazard, do not expose this device to rain or moisture. This
apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as
vases, shall be placed on the apparatus. The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the presence of un-insulated "dangerous
voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance (servicing) instructions in the
literature accompanying t
h
e
appliance.
This unit has power supplied to it whenever the power
cord is inserted into the power source. The power cord is the main power disconnect for all units.
2
Before You Start: Limitations of Liability/ Disclaimer of Warranty/ Safety Instructions
Limitations of Liability:
This Commander Instruction and Operation manual is provided “as is” without warranty of any
kind, either expressed or implied. This includes but is not limited to: implied warranties of
merchantability, or fitness for any reason or purpose. This limitation also includes noninfringement of any third party’s rights.
The reader acknowledges this publication could include technical inaccuracies or typographic
errors. American Fibertek reserves the rights to add or make changes to the product represented in
this manual and to add or change the information presented in this manual as required.
Disclaimer of Warranty:
In no event or under any condition will American Fibertek be liable to any party or persons
for
except
replacement or repair of Commander under the terms and conditions of its stated
warranty. American Fibertek will not be liable for the following conditions:
1. Any damages or losses including, without limitation, direct, indirect or otherwise, any
consequential or exemplary damages that arise out of or related to the Commander.
2. Personal injury or any damage resulting from inappropriate use or negligent on the part of the
user in proper operation as stated by American Fibertek.
3. Unauthorized disassembly, repair, or modification of the product by the user.
4. Any problem, inability to perform to stated specifications, inconvenience, loss or damage
arising from the combination of Commander with third party devices, software, browsers or
interfaces.
5. Any claim or action for damage that is brought about by an individual, or group of individuals,
or organization, due to violations or privacy that result from information, including saved data
that for any reason becomes public.
6. Any claim, problem or consequential inconvenience, loss or damage arising from improper
detection of sensor or alarm functions.
7. Any claim resulting from the loss of data created or stored by Commander caused by the need
to reboot due to improper operation.
8. Any claim resulting from inability to co mmunicate with Commander due to changes made to
third party browsers.
Safety Instructions:
1. Please read these instructions completely prior to operating Commander for the first time.
2. Keep these instructions in a place where they can be referred to as required.
3. Follow all warnings as indicated.
4. Follow all instructions as indicated.
5. Do not use Commander near water or areas of dampness.
6. Clean Commander only using a dry lint free cloth.
7. Do not block any of the ventilation openings.
8. Do not use next to high heat or cold sources that exceed the manufacturer’s environmental
ratings.
9. Do not misuse polarized or grounding type plugs.
10. Do not rem ove the grounding plug.
11. Protect the power cord from being step on or pinched.
12. Only plug the cord into a proper receptacle.
13. Only use accessories and attachments designed for Commander or approved by American
Fibertek.
14. Operate, mount, and transport Commander only in horizontal position.
15. It is recommended that Commander be operated with power sources that include proper EMI,
RFI or power surge protection, or if required the customer take proper steps to assure problems
from these conditions will be minimized.
3
Trademarks and Registered Trademarks/ Warnings
Precautions:
1. Logs are held in Commander’s volatile memory. Any loss of power will erase all log data.
2. As Commander is a computer device, it is strongly suggested that it be powered from devices
which offer EMI and RFI protection and power back up,
3. Do not operate Commander beyond its specified temperature, humidity, or power source
ratings. When installing Co mmander make certain th at the following environmental conditions
are maintained:
Temperature: (-40C to + 75C-Industrial Versions) (0C to +70C – Commercial Versions)
Humidity 0% to 95% non Condensing
Power: 100 to 240 VAC @ 50 to 60 Hz
4. Battery Back up:
The back up battery maintains the clock and programming features. The built in battery life is
approximately 2 years and can vary due to operations under external environmental conditions.
5. Cooling Fan
Commander uses a cooling fan in order to protect itself against da mage from high temperature
conditions. The fan should be checked and clean periodically. Make certain the power is off to the
unit when cleaning the fan and that the Event Log has been transferred out of Commander to
prevent information loss.
6. To properly operate Commander, place it on a horizontally surface. When stacking units or
rack mounting multiple units leave at least a space of 1RU (1 7/8 inches) between each unit.
7. Commander allows operators with Admin (Administrator) level permission to download its
programming and upload programming in the event Commander programming is lost. It is
recommended that after programming is complete, it be downloaded and kept in a safe place.
8. For proper viewing of Web screens monitor resolutions of 1024 X 768 are required.
Trademarks and Registered Trademarks:
Microsoft, Windows and Windows XP are registered trademarks of Microsoft Corporation in the
United States and/or foreign countries Other names of corporations and products that are found
this operations
in
manual may be trademarks or registered t rademarks of their respective
companies.
American Fibertek reserves the right to make changes to this manual and the Commander
product it represents without prior notification to existing users. Those pur chasing
Commander are advised to check the American Fibertek web site and/or call American
Fibertek to check on updates.
The distribution and copying of Comma nder firmware and related software; the
disassembly of Commander and its related components for the propose of reverse
engineering and exporting in violation of existing export laws is expressly prohibited.
Commander’s USB connections will only interface with Commander Probes and cannot be
used with any other equipment using USB connections. Plugging in a USB device that
requires bus power can result in disabling or damaging of Commander and violating the
warranty.
Logs are held in volatile memory. Any loss of power can result in a loss of all recorded data.
To prevent this it is strongly suggested that Commander be operated with a back power
supply. Commander also has several modes that allow operators to save complete logs and
sort search results. Commander also provides an Event Log Email mode which will Email
out complete logs
For Commander C10p versions use only Small Format Pluggable fiber modules that are
sold or recommended by the American Fibertek.
on a
regular basis.
4
Overview
Model Numbers ....................................................................................................7
Operation...............................................................................................................8
Front Panel ............................................................................................................9
Rear Panel ...........................................................................................................11
Probe Placement..................................................................................................13
Watch Dog Timer ...............................................................................................14
Web Browsers .....................................................................................................15
Screen Refresh & Warnings................................................................................16
Event Pop Ups.....................................................................................................17
Reset to Factory Default .....................................................................................18
IP Address in DHCP ...........................................................................................20
LED Startup Sequence ........................................................................................21
UTC Time ...........................................................................................................22
Sending Email Notices and Files ........................................................................22
System Access
System Access Levels.........................................................................................23
Master Admin Menu ...........................................................................................24
IT Access Menus.................................................................................................25
Security Access Menus .......................................................................................26
Logging In and Out .............................................................................................27
Programming
Operator Setup ....................................................................................................28
Global Settings....................................................................................................31
Firmware Setup (Upgrade) .................................................................................34
Save / Restore Configuration ..............................................................................36
IP Settings ...........................................................................................................38
Time & Date .......................................................................................................41
NTP .....................................................................................................................42
Firewall ...............................................................................................................43
Status View .........................................................................................................44
Tree View............................................................................................................52
Log Database ......................................................................................................54
Event & Polling Log ...........................................................................................55
Log Filtering .......................................................................................................60
Access log ...........................................................................................................64
Email Event Log .................................................................................................66
Probe Setup .........................................................................................................67
Port Flow.............................................................................................................74
PoE ......................................................................................................................78
Alarm (Sensor) Setup..........................................................................................80
Aux (Relay) Setup...............................................................................................81
Table of
Contents
5
Switch
Communications Ports ........................................................................................82
Switch flow .........................................................................................................83
MAC Tables & Ageing .......................................................................................85
Spanning Tree Protocol.......................................................................................87
VLAN Setup .......................................................................................................89
Bandwidth Management .....................................................................................91
QoS .....................................................................................................................93
Port Monitoring...................................................................................................95
Port Trunking ......................................................................................................97
Port Multicasting.................................................................................................98
Switch View (Statistics)......................................................................................99
Reboot ...........................................................................................................................100
Q&A ...........................................................................................................................101
Default Settings.............................................................................................................103
Email Message Formats ................................................................................................107
Log File Formats...........................................................................................................109
Event & Polling Log Capacities ...................................................................................110
Warranty & Contact Information..................................................................................111
6
Overview
Model Numbers
Commander C10 PoE series is available as two model numbers:
C10e-PoE: Is an all copper version and has (8) 10/100 Base T copper Ethernet ports and (2)
10/100/1000 Base T copper Ethernet ports
C10p-PoE: Has (8) 10/100 Base T copper Ethernet ports and (2) open slots for 1000 Base T ports
that use industry standard Small Format Pluggable (SFP) adaptors.
Important Note: C10p versions require optional Small Format Pluggable (SFP) fiber adaptors
into order to operate both 1000 Base T ports. Use only adaptors sold or recommended by
American Fibertek. Use of any other SFP will violate the warranty.
7
Operation
Commander is an IP Security Commander’s Center designed for any application that requires
network switching, network traffic monitoring and protecting system components from failure
due to temperature, humidity or the loss of air flow.
Commander’s unique design also provides interfaces for hard
contacts and control of external auxiliary triggers. Commander
Probes are intelligent. They contain a pre-assigned identification
number and are pre-programmed to activate LED # 1 until
reassigned b y an operator. Once programmed for LED and
operations, the programming is maintained within the probe and
will not be lost if the probe is unplugged or transferred to another
Commander.
Records of warning and alarm sensor events are recorded in logs. In addition Commander can be
programmed to poll itself at regular intervals and record its results in a Poll log. Reviewing this
log can help in tracking trends that, while not triggering warning or alarm events might lead to
conditions that significantly affect the life span of mission critical component such as hard drives.
In addition, warnings and alarms triggers as well as logs themselves can be programmed as
emails for alerts and for maintaining logs at remote locations. Commander also provides two
serial communication ports, one for RS 232 and one for RS 485. These ports can be used for data
exchange between Commander and any data storage or data generating source.
Communication time outs and restarts are
operated in the communication menu. The Time
out settings defines the time duration that if no
traffic is sensed, the port will be shut down. The
port can only be accessed by one client at a time.
If the time is set to 0, no time out will occur and the potential remains for the port to be blocked
from additional clients. Master and Security Admin security levels can set and save time out
settings. All security levels with “Security View” access can manually restart communication
ports by point and click on the selected port .
Commander conditions and operations can be viewed via an
easy to operate User Interface. As Commander is its own
server, no external client software is required. As interfacing
to Commander doesn’t require an Active X component, it
can be viewed and operated with most common web
browsers. The Status view screen displays a series o f colors
matching those on the
front panel.
8
Commander PoE Front Panel
Power: There are two power indicators, one for power supply and one for power status.
The Power LED illuminates green when power is applied.
The Alarm LED is green for normal operation and will turn red for alarm conditions on any of the
internal temperature monitors or power supply voltage monitors.
Solid Green = Norm al Operation
Solid Red = Alarm Condition Present
Flashing Green= Unit booting up
Ports 1 through 8: Port 9 & 10:
10/100baseTx Ethernet Ports: 1000baseT Ethernet Ports:
Link – Off – No connection Link – Off – No connection
Amber - 10 Mb/s Amber - 10 or 100 Mb/s
Green - 100 Mb/s Green - 1000 Mb/s
Act - Off – No data activity Act - Off – No data activity
Amber Flashing – Data activity
Amber Flashing – Data activity
Alarm In 1, 2: The default alarm condition is a closed contact. If the NC check box is active for
an alarm input, then the alarm condition will be an open contact. Alarm contact LED’s are per
“current status”.
Normal condition - Off
Alarm condition - Red
Auxiliary Out 1,2: Auxiliary contact LED’s are per “current status”.
Normal condition - LED is off
Relay Activated - LED will be red
PoE Status
Each port has an associated indicator for PoE status
PoE Off - Led is off PoE On and Normal – Led is green
PoE Searching – Led is amber PoE fault – Led is red
9
Data Ports A (RS232) & B (RS485) LEDs:
There is one Bicolor LED per port. (Port A = RS232, Port B = RS485). When the Tx of the port
is active the LED will turn on Red for 0.25 seconds. When the Rx of the port is active the LED
will turn on Green for 0.25 seconds.
Rx: = Data from TCP to Serial
Tx: = Data from Serial to TCP
Probe Status & Alarm LED’s:
Commander operates by sensing the number and location of probes upon power up. Those ports
with sensor probes connected will be indicated on the front panel. Commander has one direct
USB port but can sense up to 4 probes using a USB hub. The Alarm Sensor will reflect the
condition of any of the probes.
If Commander is powered on and a new probe is plugged in, Commander will sense the new
probe and acknowledge its existence. Probes can be installed or removed without having to power
down Commander. When installing or removing probes, perform a browser refresh.
Front panel Sensor Probe S tatus LED States:
No connection, probe is not present - LED is Off
Probe is connected and communicating - LED is Green
Upon connecting a probe for the first time the Probe Status LED will flash Green to Amber four
times.
Front Panel Sensor Probe Alarm LED indications:
No connection, probe is not present - Off
Probe is connected, no alarm has occurred - Green
Probe is connected, warning state activated - Amber
Probe is connected, alarm state activated - Red
The Probe Alarm LED will indicate the active condition for the duration the alarm or warning. In
the event multiple warning and/or alarm conditions are received by the same probe the LED will
alternate between Orange and Red. At the time when the multiple warning and/or alarm
conditions end, the LED will reflect the color of the warning or alarm mode, if any, that is still
active.
Sensor Probe LED:
Front panel Sensor Probe S tatus LED indicates:
No connection - Off
Probe is connected and ready - Green
Probe is connected and communicating - Am ber
Probe is connected but not communicating - Blinking Red
Upon connecting a probe for the first time the Probe LED will
flash Green to Amber 4 times
If the probe is blinking continuously, it indicates that probe could have a problem.
10
Commander PoE Rear Panel
1 2 3 4 5 6
1. Power connection: 100-240 VAC @ 50 to 60 Hz.
2. Alarm Inputs 1, 2: A potential free contact closure can be used as an alarm input. These
may be programmed as Normally Open or Normally Closed.
3. Auxiliary Outputs 1, 2: This port is triggered by the alarm inputs, sensor warning and
alar
ms as
programmed by the operator. Active durations are also programmable. In
addition Auxiliaries can be manually turned on or off via the web browser interface.
4. Sensor Probe Input: Sensor probes connect directly to the USB ports using a mini to
standard USB cable. Once connected Commander will automatically read the
identification data from the probe and enter it in its data base. Commander can accept up
to 4 sensor probes using a standard USB Hub. It is recommended the hub be self powered
Each USB cable requires a Ferrite RFI reducer is required to meet FCC
compliance standards.
5. Serial Data Port A RS232: A standard DB 9 connector is use for RS 232 bidirectional
communication and can be use to read d ata fro m or transmit data to external devices such
as access control panels and cash registers.
6. Serial Data Port B RS485: The RJ 11 connection is use for bidirectional RS485
communications and can be used to read data from or transmit data to external devices
such as access control panels and cash registers and can be used to control devices such
as PTZ domes
Notes on RS 232 and RS 485:
Both ports are compliant to RFC 2217. In order for a Windows program to recognize these ports,
an RFC2217 compliant driver must b e installed on the computer. A Hardware Serial Port
shareware program is included on the CD supplied with the unit.
AFI Pilot software programs contain RS 232 and RS 485 port
communications as standard features when a Commander is installed
as a device.
Rear panel LEDs mirror the functions of front panel LEDs
11
RS485 Connector
The RS232 connections is a standard DB9 DTE configuration
1 - 6
1
Common
2
IN -
3
IN +
4
OUT +
5
OUT -
6
Common
Installation
Mounting
To install the Commander it is first necessary to mount
the rack flanges to the unit. Two mounting flanges are
supplied with each Commander. For flush mounting,
install the ears with the #10 flathead screws provided
There are two rack mounting options. A single
Commander can be installed in a rack using the half
rack mounting kit C10-HRM. Two Commanders may
be rack mounted side by side with a C10-FRM kit.
For rack mounting the ears are installed on the sides of
the unit with the surfaces that have oval holes flush
with the front of the unit as in Figure 1. Mount the ears
with the #10 flathead screws provided. To mount in
the rack cabinet, use mounting screws that are
appropriate for the rack cabinet being used.
Power Source
The internal power supply accepts universal line voltage. Any mains supply from (85 to 264
VAC), (47 to 63 Hz) may be used without modification or adjustment. A universal
connector
is provided on the rear of the unit to facilitate connection to the power mains.
Power Connection
The unit is supplied (in the US and UK only) with a three conductor power cord. The “ground”
conductor is directly connected to the chassis.
power
12
Probe Placement
Temperature and Humidity Reading: (P-TA and P-TAH)
Place the probe between 1-3 inches from the device so that heat will flow directly towards the
sensor. Probes can be directly mounted to a chassis using double sided tape or Velcro.
For Airflow Read
ing:
Place the probe between 1-3 inches from the device so airflow will flow perpendicular to each
sensor tip.
For Rack Mounting:
AFI provides an optional rack mount kit P-RM. Sensor probes plug directly into a goose head
mount providing actual positioning. The P-RM mounts directly to most racks taking up a 1RU
space.
Connecting Environmental Sensing Probes:
Sensor probes are connected to Commander using a standard USB to mini USB cable. When
using the R-RM the Commander probe is directly connected to the mount. The cable is connected
to the rear of the mounting arm. In both cases the maximum distance is 25 feet or 7.6 meters.
In order to comply with FCC radiation requirements, the ferrite clamp
provided with the USB cable must be positioned approximately 2 inches
from the side connected directly to Commander.
Probes can be inserted and removed while Commander is powered on. If an email address has
been programmed in the Global Settings an email alert will be sent.
13
Commander’s status can be viewed via LED’s located on Commander’s front panel or via a
Graphic User Interface provided as part of Commander’s web services. As some operators may
also want to view current Sensor probe status and no t just exceptions, a Sensor Status mode is
provided. Using this mode the front panel probe LED’s will indicate status in the same method as
the probe itself. Actual response will be dependent on your network speed.
Alarm Alerts: Watch Dog Timer Operation
Watch Dog Timer:
Commander contains a watch dog timer that will monitor the internal system. In the event
Commander cannot properly operate for more than two minutes, the system will wait until the
condition no longer exists and reboot itself.
Once Commander reboots, all data will have been lost. Many reboot conditions occur due to poor
main power supplies or fluctuations in main line voltage. As with any other computer device, AFI
strongly recommends the use of back up power supply.
Watch Dog Timer Responses:
If the action is due to poor power or power fl uctuations, the Port “B” LED will turn Red
An Email alert “Watch Dog” activated will sent to the address programmed in the Global Settings
when power is returned to Commander. The time will indicate when power was returned.
The first entry in the event log will show as Watchdog with time and date when
conditions
were restored
14
norm
al
Web Browsers
Commander does not require an Active X component be loaded on the client computer. As such
Commander is compatible with most web browsers. However, since programming within Web
browsers is not under the control of American Fibertek, the company cannot be held responsible
for the performance of Commander under any given browser.
In addition Graphic User Interface screens and their operation may change from browser to
browser. Their appearance or specific operation may not match the appearance included in this
operation manual.
Commander has been tested with several web browsers; however American Fibertek cannot
account for or be held responsible for changes to web browsers that might affect Commander’s
operation. Internet Explorer and Firefox are the two primary browsers used in the development of
Commander. In some cases even their performance will differ.
In Firefox operation when Commander’s Web page is minimized, the toolbar will change color
on an alert provided Firefox Version 2.0 is used as the browser. Explorer will not perform this
function.
Warning: In order to view a color change to the tool bar (Firefox 2.0 only) and pop up,
Commander must be minimized in the Status View condition, refresh mode and Event Warning
If
enabled.
any of these conditions are not met, no warning will be possible.
15
Screen Refresh and Event Warnings
Commander contains a built in web server. No additional software is required to
individual
Commanders. There are two ways to monitor Commander activity.
monitor
Method one is to view a complete .html web page. This allows an operator with the appropriate
permission levels to view different pages and set ups.
All statuses can be monitored by viewing
Commander’s “Status View” page. Up to 10
Clients can individually monitor an individual
Commander. Clients can have an individual
View and perform individual operations.
Method two allows the operator to minimize the html page. In this position Commander will be
represented in the tool bar. When warnings or alarms are present the tool bar will turn orange if
the browser is Firefox
Method two provides a pop up
box which indicates an event has
occurred and the number of events
over a recent period. The operator
can expand the screen to a full
page to view the alarm in more
specific details.
Warning and alert pop ups can be enabled or disabled from the Status View Screen.
Warning: In order to view a color change to the tool bar (Firefox 3.x only) and pop up, the
Commander browser window must be minimized in the Status View condition and must be in the
refresh mode. If either of these conditions are not met, warning pop ups will not be possible
16
Event Pop Ups
Many of the functions in Commander operates by means of pop ups. Activating a function in
Commander only requires a single mouse click. If more than one mouse click is used or
additional browser functions are opened the potential exists for the pop ups not to appear the in
screen foreground.
Under normal operations the
pop up will appear in the screen
foreground over the main view.
In all cases the pop up will appear in the
tool bar.
If this occurs click the tool bar
to expose the pop up
17
Reset to Factory Defaults
If the Master Admin password is changed and lost for any reason, the only recovery method is to
reset Commander back to its defaults. For this reason the following precautions should be taken:
1. Keep a record of all user names an d passwords. IT and Secu rity user names and
passwords are maintained by and can be accessed by the Master Admin. However the
Master Admin user and password is not.
2. Follow the procedures to download and save programmed settings. If a Co mmander reset
is required all programming will b e returned to its default settings. By saving
programming a Master Admin can perform a Restore, returning Commander to its
programmed functions.
3. Save all existing logs by performing either a Save As to a client computer or by emailing
logs. Please note: once a unit is reset to defau lts or powered down all log information is
erased.
To Reset Commander: Locate the recessed button on the rear panel.
(As a precaution the procedure must be performed during power u p)
!
Power on Commander and wait approximately one minute.
The Port A LED will change to Amber, meaning program is waiting for instruction
Press the reset button for 10 seconds, the Port B LED will turn amber.
Keep pressing the reset button for 2 full seconds longer.
When both Port A and B turn off at the same time the system has reset to its defaults.
This procedure must be followed exactly. If the procedure is not followed as stated, the Port A
LED will turn off after 10 seconds and will not allow any more attempts to reset. To override this
condition Commander must be powered off and on.
Factory Default Settings:
Global Admin Login (Case Sensitive):
User: Admin
Password: Password
IP Address: 192.168.0.246 (Before firmware 20110504: 192.168.10.11)
Net Mask: 255.255.255.0
Gateway: 192.168.0.143 (Before firmware 20110504: 192.168.10.1)
18
Resetting Comm ander’s using the RS 232 Port
In some cases it maybe necessary to reset Commander using the RS 232 Port in order to recover
from incorrect IP settings.
!
To reset the RS232 Port:
Connect to the RS232 port with a Null Modem cable.
Set the computer’s terminal program to 115200/8/N/1.
Push the reset button for 4 seconds.
The Port B Led will go Orange when the button is pressed and then Red after the 4 seconds.
The following login will appear:
> AFI Commander Linux
>
> Commander login: root
> Password: (not required)
> Enter the recovery user name
The unit will list the current system time and IP Address with a menu:
>
> Wed Nov 15 15:34:02 EST 2006
> 192.168.10.11 (192.168.0.246)
> >
The settings are as follows:
>
0) Dump current setting
1) Disable Firewall, allow all IPs
2) Set IP to 192.168.10.11 (192.168.0.246)
9) Exit
Select:
Selecting 0 will dump the current status of the Commander device for advanced troubleshooting.
Selecting 1 will disable the firewall until it is set via the web interface.
Selecting 2 will set the IP Address back to the default settings without resetting any other
parameters.
Selecting 9 will set the serial port settings back to default.
19
Recovering IP Address when DHCP Is Used
Commander has the ability to be programmed with a fixed IP address and operate in systems
using DHCP. In the latter case Commander’s IP address will change according to the IP address
assigned to it
by
that system’s DHCP server. In order to inform the operator of any such change
in its IP address, Commander will send the new IP to the email address programmed in the Global
Settings.
Please note: The programming of Global Settings is restricted to the Master Admin.
DHCP notification: Commander provides programmable email notification of any IP address
changes. Also, ARP packet with IP and MAC address sent once every minute, may be detected
by using standard freeware such as Wireshark or TCPDUMP. Both methods keep you up to date
on Commanders using DHCP without the need to remove from system or complex external
connections.
20
LED Startup Sequence
On power up, Commander will go through a boot process. The front panel LED’s will display
different colors and states as Commander goes through these steps. The following is the normal
sequencing
1) Power LED green: power is applied.
2) The Status LED will alternate between Amber and Green as several boot process occur and
will remain Green when completed:
3) Serial Port A
4) Serial Port B
of these
Kernel is loaded and initialized
Reading real-time clock time
Initializing ramdisk and mounting flash file systems,
Loading the CPU lm85 drivers, and MAC address,
Amber: Ready for reset to factor default.
LED will remain on for 30 seconds to permit reset function.
Off normally. Amber if reset button pressed,
If reset button is pressed longer than two seconds, both Serial Port A and Serial Port B
LED’s will turn off and the system will reset to factor default values.
LED’s after power is applied:
5) The Status LED will alternate between Amber and Green as the boot process continues:
Set up variables including untar web pages, zone files
Setup IP network:
6) The Sensor Status LED will then indicate the final boot steps and will remain off when
complete:
Starting send mail, SSHD, and read probe data.
Mounting NFS if applicable,
Creating new database files and starting database server,
Starting web, ftp, and SNMP servers,
21
UTC Time
Time zones, "UT" and "GMT" are indications of "Universal Time" and "Greenwich Mean Time"
respectively and are both semantically identical to "+0000". As Commander can exist on a
network anywhere in the world, it is important to know its time zone location. Please note that
logged dates and times reflect the date and time at the actual location of the Commander and not
at the viewing client.
Sending Email Notices and Files:
At various places in the Commander set up you will be able to input emails addresses for sending
out warnings, alarms, log files, and notices of changes in IP addresses when DHCP is applied.
The
success in
sending out emails is dependent upon your em ail server settings.
If an email is being sent from Commander to an address on the Internet, there are two important
considerations. First your internal network must have a router or gateway to the internet. Second
the
SMTP
server needs to allow the Commander to relay mail or rout the mail to a local user. The
most reliable way is to set up an email account for the Commander.
It is suggested that during the installation of Commander you run a test of all required email
addresses to determine if any problems exist. Ultimately, the solution to these problems will rely
on the programming of your mail server.
Commander has been tested for sending emails to various internet email hosts, however these
providers can change their set ups at any time leading to changes in performance. American
Fibertek does not take responsibility for these changes.
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System
Access
System Access Levels
Commander has three main access levels and seven total login levels. The main access levels are
Master Administrator, IT Administrator, and Security Administrator. The Master Admin can
create
passwords for all IT levels and the Security Admin can create user names and passwords for all
Security levels.
In addition, menus that c onfigure overall operation can only be accessed and set up by the Master
Admin. The separation of IT and Security Administrators allows operations for each to be
isolated
communications without changing or having access to functions affecting security operations and
security directors can make changes to settings affecting security operations without affecting
network communications and operations.
Additional user names and password assignments can be made by the IT Admin which will allow
security users to view, but not change, IT settings. The Security Admin can likewise assign user
names and passwords to IT personnel that will allow them to view, but not change, security
settings.
user names
from
e
ach
and passwords for all levels. The IT Admin can create user names and
other so that an IT administrator can make changes affecting network
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Master Admin Menu
Commander has several modes for operation and set up. All of these can
be found in the operating menu bar which appears on all screens. The
menus available are defined by the access level assig ned to an individual
user. Operator Set Up is restricted to the assigned level access
Each sign in screen contains a “Welcome” message which details the
permissions grated to that access level.
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IT Access Levels
25
Security Access Levels
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Logging In/ Logging Out
Using a web browser enter the Commander’s IP address (default IP
address in the case of first login) as the URL and the log in screen
will appear. If the location has been previously titled, that name
will
appear.
your
access
name and
Entering the User Name and Password will define
level to the Commander. After entering your user
password,
press Submit. If a mistake is made, press
Reset and reenter the user name and password.
The Master Admin default username is “Admin”. The Master Admin default password is
“Password”. The Master Adm in password should be changed on first login.
Log In Exceeded:
Commander allows three attempts to enter the correct User Name and Password. If on the fourth
attempt the correct name and password are not entered the user will be blocked. Retries can be
attempted after a
5
minute time out period.
When the number of allowable retires is exceeded, the invalid log attem pts will be recorded in the
acce
ss log
showing the date, time and IP address source
Logging Out:
The icon in the upper right hand corner of the screen is used to log out of Commander. Point and
click on the icon to log off. The icon will appear in all operation and programming screens
allowing the log out function at any time.
Auto Logging Out:
If no activity has occurred in twenty (20) minutes, Commander will automatically log out as a
security precaution. To avoid this, after programming is complete, leave Commander operating in
Status View mode with a programmed refresh rate.
As a result of pressing the Log Out icon a pop
up will appear asking if you are sure. Press OK
to log out. Press Cancel to return to the previous
screen.
27
Programming
Operator Setup
When first accessing Commander by entering
the correct IP Address, Commander will display
opening screen for entering User Name and
Password. This screen also display the general
permissions for Master Users (Admin), Security
Users and IT Users. Signing in as Master Admin
will display the Master Admin Welcome screen
outlining the general permission levels.
The Master Admin can assign operator user
names and password for all security levels.
Access to operations is determined by the sign in
security level. Only those levels available to the
specific security level will appear in the mode
select.
If a user name and password has previously been
assigned a pop will indicate the “User already
exists”. Click OK and start the process over.
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Adding an Operator
Commander allows each of the three Administrators, and seven total security levels. The main
security levels are: Master, IT and Security to assign up to 10 User Names and Passwords for
each category. Assignments can only be made at the authorized level and below. An IT Admin
cannot
and Passwords for any access level.
When entering the Operator Setup mode a
complete list of all User Names and Passwords
allowable at that level will be displayed.
To add a user, point and click on the “Add User” icon
The add user screen will appear. Enter a User
Name, Password, reconfirm the Password
make assignments
in the Master and Security categories. A Master Admin can assign User
User Name is limited to 10 Characters.
Password is limited to 8 Characters .
User and Password assignments will be determined by the Login User Name and Password.
Master Admin IT Admin Security Admin
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Next Check the FTP and/or SMTP providing
that user permission to FTP and/or Email. Fill in
the
Em
ail address. This will be the specific
email address for that operator. All functions
with email capacity will send their emails to that
address. FTP user name and Password is the
same as the user name and password.
Click the Add User icon and a pop up box will appear asking to confirm your decision. Clicking
OK will complete the process of adding the operator. Clicking Cancel will return to the previous
screen
Operator Set Up-Modifying an Operator
Click on the Modify icon to display the “Update
User” screen. Make any changes as required and
click on the “Submit” button. If the modification
is accepted, the screen will go to the operator set
up.
Operator Set Up-Deleting an Operator
In the Operator Setup click on the “Delete” icon associated with the operator you wish to delete.
A pop box will appear asking you to confirm
your decision. Click OK to delete the operator.
Click on the Cancel button to return to the
previous screen.
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