Americaloc GL300 W User guide

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Led behavior

Welcome to AMERICALOC

IMPORTANT: Your complete satisfaction is our ﬁrst priority! If you have a problem or need assistance please contact us at [email protected]. Rest assured we will ﬁnd a solution for you. Our friendly, knowledgeable customer service representatives are standing by to explain our services and to assist you in getting the most from your GPS tracking service.

Your device's settings are optimized for vehicle tracking. Please reach out to our Support Team at [email protected] if you are tracking something other than a vehicle. We will gladly assist you with conﬁguring the device for maximum performance and battery life.

Before using our products or installing a device, carefully read our legal terms which you can ﬁnd at

http://us.americaloc.com/legal_info.html .

Activate your account and device GL300 W

www.americaloc.com, select

Go to

United States and click the Activate Now button.

Go to

www.americaloc.com and

password established in the previous step.

Turn OFF and then ON the device after initial service payment. Your device already comes

with a SIM card installed. Please do not remove the SIM card.

Fill in the required information. The IMEI

code can be found below the bar code that is printed on the back of your device. Your account will now be ready to use.

Purchase one of our service plans by clicking on the

A window will open to provide you with payment instructions.

Click to pay service button.

RED (POWER LED)

Fast ﬂash: Charging Slow ﬂash: Low battery Dark: Normal behavior or Device OFF Solid: Charging completed

BLUE (GPS ERROR LED)

Will work for some minutes for testing

purposes and then it will go to sleep mode

to save battery.

GREEN (MOBILE NETWORK LED)

Fast ﬂash: Searching for network Slow ﬂash: Registered on network Dark: Device OFF

Frequently asked questions

Dear Customer. This section contains very important information. Please do not skip it.

1. How long does it take to activate my device after processing a payment?

Your device will be active after the payment once you turn it oﬀ and turn it back on.

2. How does this technology work?

Your device reads data from satellites to ﬁnd its location; it then uses mobile networks to transmit its location to our servers. Your device needs both: mobile network and GPS signals to work.

3. Do I need to purchase or provide a SIM card?

No, we ship the device with the SIM card it needs to transmit data. That SIM card only works with this device.

4. Do I need to install the SIM card?

No, the card is already installed. Please do not remove it.

5. I can´t see my device’s location on the website.

If your device is powered ON, there are 2 reasons for this problem:

Appearance

Function

key

Power key

The POWER key is in the upper side of the device.

POWER ON: Press the power key for 5 seconds. Check LEDs are ON before using

POWER OFF: Press the power key for 5 seconds, release the button and wait until the LEDs power oﬀ. It may take up to a minute for the device to power down.

CHARGING: Fully charge your device before using it for the ﬁrst time. A full charge takes about 8 hours.

FUNCTION KEY: You can conﬁgure notiﬁcations in your Americaloc’s account so every time this key is pressed an email will be sent to the subscribed email warning about this event.

• Poor mobile network signal: Your device may be in a zone with poor mobile data coverage. It will start transmitting again as soon as it gets into a better coverage zone. The device has an internal memory to store locations in those cases. That information will be transmitted as soon as the device can connect to the network again.

• Poor GPS signal: Your device may have lost GPS signal. That may happen when your GPS tracker is covered by a thick surface or if your device is inside a building, underground or near tall buildings.

6. How long should I charge the device to fully charge the battery?

Eight hours of charge is enough. The device is fully charged after 8 hours or when the RED Power LED is solid

7. My device reports a location that is slightly oﬀ from the actual location.

Accuracy depends on many factors beyond our control. For example: weather, clouds, tall buildings or trees, bodies of water and device location.

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8. What is the Function Key for?

You can conﬁgure the device to generate an email notiﬁcation when the function button is pressed. However, we do not guarantee receipt of function button notiﬁcations, nor do we monitor or take action on such notiﬁcations. Successful transmission of emails depends on many factors, most of which are beyond our control; cellular coverage, email spam ﬁlters and mail server downtime, to name a few. This button is provided by Americaloc but is to be used at your own risk. To conﬁgure the email notiﬁcations go www.americaloc.com, locate your device and navigate to Settings-->Notiﬁcations and select Panic/Key.

9. I'm using a magnetic case. Where should I place it?

The green rectangles in the image below show the best locations for a magnetic case.

When you place the device inside the magnetic case, make sure the LEDS are facing the ground once you place it under the vehicle. Plese avoid heat sources like the exhaust and engine.

10. I don’t have or do not want to use a magnetic case. Where should I place the device?

Best spots: glove compartment, under the windshield, seat pocket, rear tray, under a seat, door

compartment. Those spots usually work ﬁne, but it also depends on the vehicle, so we encourage you to try them and then select the best spot for your car.

Device settings. Click this icon to access and conﬁgure your device’s settings. Important: If you set the speed alert to ON, your device will permanently read speed

data and this will strongly reduce battery life.

B. HOW TO WATCH HISTORY (User interface may change if you are using the website on a desktop or in a mobile phone)

1. Click on “History” tab. Select from the list of pre-determined date and time ranges or select Advanced Search to perform a historical search.

2. Click Search to view the results of the device you selected. Then Click Wat ch to view a map and table of all the actions and paths taken by a given device for the date range selected.

3. Click on each icon in the path or table to display the corresponding details.

OPTIONAL ACCESSORY: The following cable allows you to connect your device to your car so you don´t have to charge it. If you are interested please email us at [email protected] .

IMPORTANT: If you buy it, please use only the red and black cables. Do not use the small cables (if present) that are next to the USB plug.

You can ﬁnd additional information about our devices and services in the “Help section” of your account. To access the online help click the help button from the top right corner of your account page. In this section you can also watch short videos corresponding to the “Frequently Asked Questions”. Please note that functions may vary by model.

Worst spots: Do not place the unit in the trunk or under the hood. GPS signal levels are not good in those spots. As a general rule we do not recommend the trunk. If you can not place the unit inside the car, a magnetic case under the car is recommended.

11. Does weather aﬀect my device?

Atmospheric conditions, such as rain or snow, can weaken signals. For example, if your car or case has a thick coating of snow, then you can expect a lower accuracy level. Extreme temperatures can also aﬀect battery operated devices and cause signal degradation which may result in lower accuracy or communication failures. Please do not put the device on a very hot or humid place, avoid exposure to direct sunlight. High temperatures will damage the device or even cause battery explosion.

BASIC LOCATION INSTRUCTIONS

A. HOW TO LOCATE YOUR DEVICE

Follow these instructions to locate your device:

1. Click on menu 1. your devices; your list of devices will appear and you will see a group of buttons next to your device.

Show location: Your device updates its location at predeﬁned intervals. The default interval is one minute while moving. We can conﬁgure the device to update it’s location more frequently while in motion and idle. Please contact us in order to change this conﬁguration.

IMPORTANT: Thank you for buying our products. Our customers go ﬁrst. We work strongly to ensure our customers will have the best experience with our products. If you ever feel something does not work as expected or have doubts, please feel free to contact us at [email protected] We will ﬁnd a solution for you. We can even ship a replacement unit if necessary. We are commited with quality service.

To download our app please search by “Americaloc Viewer” in the Google Play Store and in the

App Store.

For further information please contact us at [email protected] or watch our

video tutorials at

http://us.americaloc.com/Help.html

Thank you for choosing