User Guide
3ware
®
Serial ATA RAID Controller
Supports the 9000 Series
PN 720-0104-00
April, 2004
Copyright
©2004 3ware, Inc. All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any form by any
means, electronic, mechanical, photocopying, recording or otherwise, without
the proper written consent of 3ware, Inc., 455 West Maude Ave., Sunnyvale,
CA 94085.
Trademarks
3ware, Escalade, and 3DM are all registered trademarks of 3ware, Inc. The
3ware logo, 3BM, StorSwitch, TwinStor, and R5 Fusion are all trademarks of
3ware, Inc. All other trademarks herein are property of their respective
owners.
Disclaimer
3ware, Inc. assumes no responsibility for errors or omissions in this
document, nor does 3ware, Inc. make any commitment to update the
information contained herein.
3ware Disk Manager (3DM 2)
Note: 3DM 2 includes software developed by the OpenSSL Project
for use in the OpenSSL Toolkit (http://www.openssl.org/).
3ware Disk Manager 2 (3DM 2), allows you to view the status of and manage
3ware RAID controllers and associated drives. 3DM runs as a service under
Microsoft Windows, and as a daemon under Linux. When it is running, you
can use your browser to view status and perform administrative tasks locally
or remotely.
3DM 2 can display information about 3ware RAID 7000-, 8000- and 9000series RAID controllers. However, some version 2 features are only available
for 9000-series controllers.
Two levels of access are provided: user and administrator. Users have viewonly access—they can check the status of drives and units—while
Administrators can view and make changes, using 3DM to configure RAID
units and designate hot spares, and to perform maintenance tasks on RAID
units.
In this section, information about 3DM is organized into the following topics:
■ “Browser Requirements for 3DM” on page 28
■ “Installing 3DM” on page 29
■ “Starting 3DM and Logging In” on page 35
■ “Working with the 3DM Screens” on page 37
■ “Setting Up 3DM Preferences” on page 41
■ “Running Two Versions of 3DM” on page 44
■ “3DM 2 Reference” on page 45
www.3ware.com 27
3ware Disk Manager (3DM 2)
“3DM 2 Reference”contains information about the fields and settings on each
page in 3DM. For additional information about doing particular tasks in 3DM,
see the remaining sections in this guide.
Browser Requirements for 3DM
3DM runs in most current web browsers. Tested and supported browsers
include:
■ Mozilla 1.2 and above
■ Internet Explorer 5.5 and above
Additional requirements:
■ JavaScript must be enabled
■ Cookies must be enabled
■ For best viewing, use a screen resolution of 1024 X 768 or greater, and set
colors to 16 bit color or greater.
Note: Because 3DM may be viewed in different browsers, the
format and style of the 3DM browser windows illustrated in this
chapter are examples only. (Screenshots were taken in Internet
Explorer.) The actual “look” of the windows will depend on the
browser, 3DM version and operating system in use.
Setting up Mozilla
Details about accessing all ports, including port 888, by adding a list of ports
to /Mozilla/default/all.js
Note: For security reasons, some web browsers do not allow
connections to certain ports including port-1080 and 888. To
override this on a per-port basis, the Mozilla release notes
recommend to add a comma-separated list of ports to default/all.js
(in your Mozilla installation directory). For example, to unblock
port 888, use the following line:
pref(“network.security.ports.banned.override”, “888”)
This file is located at:
/usr/lib/mozilla/defaults/pref/all.js
28 3ware 9000 Series Serial ATA RAID Controller User Guide
Installing 3DM
3DM 2 can be installed from the main 3ware CD that came with your 3ware
RAID controller. You can also download the current version from the website
at http://www.3ware.com/support/download.asp.
3DM must be installed on the system in which the controller is installed. 3DM
does not have to be installed on remote systems in order to remotely manage a
3ware controller.
During installation, you will be asked to enter the following preferences for
3DM use. (Each of these preferences can be changed later, from within 3DM.)
■ The HTTP port to be used as the listening port
■ Whether remote access will be allowed
■ Whether you want email alerts to be sent when errors occur, and who
should receive them
Installing 3DM on a Windows system
Installing 3DM
The 3ware RAID controller works with Windows 2000, Windows XP, and
Windows Server 2003. The latest service packs should be installed for any
Windows release.
To install 3DM on a Windows system
1 Insert the 3DM CD-ROM and click Install 3DM 2 when the menu
appears.
Or, if you downloaded 3DM from the website, find the file
3DM2_x86.exe or 3DM2_AMD64.exe and double-click it to launch the
setup.
2 If a command window opens, press any key to begin the installation
process.
3 When the License Agreement screen appears, read and agree to the
license information; then let the InstallShield Wizard guide you through
the installation process.
4On the 3DM Remote Monitoring and Security Configuration screen
(see Figure 10), use the settings to specify these things:
■ To change the HTTP port that 3DM will use as a listening port, check
the first box.
If you do not know which port to use, leave the box unchecked and
use the default port.
■ To allow remote administration, uncheck the second checkbox.
www.3ware.com 29
3ware Disk Manager (3DM 2)
When the second checkbox is checked, only localhost connections are
allowed. Internet and Intranet connections are not allowed.
(You can change this setting later in 3DM.)
Figure 10. 3DM Remote Monitoring and Security Configuration
Display
5 If the 3DM HTTP listening port setup screen appears, enter the HTTP
port you want to use.
This screen only appears when you check the first box on the 3DM
Remote Monitoring and Security Configuration screen.
(You can change this setting later within 3DM.)
6On the E-mail Notification Preferences screen (see Figure 11) use the
fields to specify initial email settings.
Note: If you do not want email alerts to be sent to anyone,
leave “
None” in these fields and click Next to go on to the next
screen.
■ In the Server field, enter the name of your email server.
If you do not know your server name, ask your system administrator
or check the e-mail preferences or setup options on your e-mail client.
■ In the Recipients field, enter the e-mail address of the user who
should receive the 3DM e-mail status messages.
You may enter multiple e-mail addresses, separating each entry with a
comma (,).
30 3ware 9000 Series Serial ATA RAID Controller User Guide
Installing 3DM
■ In the Sender field, enter the email address from which the email
notifications will be sent. This is typically the local host name.
(You can change these settings later within 3DM.)
SCSI
Figure 11. 3DM E-mail Notification Preferences
7 Continue with the installation as prompted, clicking Next to move to the
next screen, and Finish when you reach the last screen.
3DM Installation gives you the option of starting 3DM and opening the
browser window.
8 If you elect to launch the web interface, a Security Alert may appear, as
shown in Figure 12. Click Ye s continue.
You may install the certificate if you do not want to see this alert in the
future. To do so, click View Certificate and then click Install Certificate.
Figure 12. Security Alert dialog box
9 When the first 3DM screen appears in your browser, log in as
Administrator and use the default password,
www.3ware.com 31
3ware.
3ware Disk Manager (3DM 2)
Notes:
You can start 3DM later by choosing 3DM from the Start menu.
If you change, add, or remove an IP address, or change the
machine name of the machine on which you have installed 3DM 2,
you will need to recreate the security certificate. You can do so by
re-installing 3DM 2, or by deleting the file 3dm2.pem and
restarting the 3DM 2 service. Under Windows, this file is located
in the same directory in which you installed 3DM 2. Under Linux,
the file resides in /etc/3dm2. You may also want to delete the
installed/cached security certificate from your browser.
Uninstalling 3DM under Microsoft Windows
Use the Add or Remove Programs control panel to uninstall 3DM.
■ From the Startup menu, choose Control Panels > Add or Remove
Programs.
■ In the Add or Remove Programs control panel, select 3DM and click
Change/Remove.
Installing 3DM for Linux or FreeBSD
You can install 3DM from the command line, or from a GUI. The steps below
describe how to install 3DM from the command line. If you are using a GUI,
you can access the CD-ROM and folders from the windows in the GUI.
Note: If you downloaded 3DM_Linux.zip from the website, unzip
the file to root (or to any other working directory) and change
Directory (CD) to that directory (for example:
the following procedure at step 3, substituting
your installation directory.
To start the installation
1 Insert the 3ware software installation CD-ROM for Linux into the CD-
ROM drive.
2 Mount the CD-ROM disk:
mount /dev/cdrom /mnt
3 Change the directory and run the install script:
/root). Then start
/mnt with /root or
For Linux:
cd /mnt/packages/3dm2/linux/x86
./install.3dm
For FreeBSD:
cd /mnt/packages/3dm2/freebsd/x86
./install.3dm
32 3ware 9000 Series Serial ATA RAID Controller User Guide
Installing 3DM
To specify initial setup for 3DM 2
During installation, you will be prompted with a series of questions that
determine initial 3DM settings. You can change these later, from within 3DM.
(The first question appears for Linux, but not for FreeBSD.)
1 Was RPM used to install the Escalade driver and/or 3DM?
The default answer is no.
2 Please enter the location of the help documentation (default
is /usr/local/doc/3dm)
Press Enter to accept the default location and display the next question, or
enter the path at which you want the documentation to be installed.
3 Would you like to have e-mail notification enabled (Y/N)?
E-mail notification sends an email message when an event occurs.
The default answer to this question is “yes”.
If you enable e-mail notification you will be asked to provide additional
information: the name of the mail server, the user name for the person
who will send the E-mail notification (typically the local host name) and
the user name for the person who will receive the e-mail notification
(typically the system administrator).
Please enter the name of your mail server: (default is local
host name)
Please enter the name of the user you want sending e-mail
notification: (default is root)
Please enter the name of the user you want receiving e-mail
notification: (default is 3ware_admin)
To enter multiple e-mail addresses, separate them by a comma or a
semicolon:
4 Please enter the port number you would like to use for web
monitoring (default is 888)
If you do not know what port to use, select the default:
5 Would you like 3DM connection security to limit connections
to localhost only? (default is yes)
If you want to be able to use 3DM for remote administration, change this
to No.
6 Change the directory and then eject the CD-ROM disk when finished:
cd /home
eject cdrom
www.3ware.com 33
3ware Disk Manager (3DM 2)
Uninstalling 3DM under Linux or FreeBSD
To uninstall 3DM for Linux or FreeBSD
1 Insert the 3ware software installation CD-ROM into the CD-ROM drive.
2 Mount the CD-ROM disk:
mount /dev/cdrom /mnt
3 Change the directory and run the uninstall script:
(For FreeBSD, replace “linux” with “freebsd” in the path shown in this
step.)
cd /mnt/packages/3dm2/linux/x86
./install.3dm --u
Note that if you downloaded 3DM from the web, replace “/mnt/” in the
previous command with “/root/”
4 Eject the CD-ROM disk when finished:
cd /home
eject cdrom
Note: If 3DM Linux is reinstalled or restarted, close any open
web browsers before starting 3DM again to close the server
socket.
34 3ware 9000 Series Serial ATA RAID Controller User Guide
Starting 3DM and Logging In
3DM runs as a service under Windows, and as a daemon under Linux.
It is a good idea to leave 3DM running on the system that contains your 3ware
RAID controller. That way email alerts can be sent by 3DM, and
administrators can manage the controller remotely, if remote administration is
enabled.
You can access the 3DM screens to check status information and manage your
3ware RAID controller by logging in to the 3DM screens in your browser.
Starting 3DM under Linux
3DM should start automatically after installation and upon bootup.
To start 3DM manually
1 Login as root.
1 Afterwards, type:
Starting 3DM and Logging In
For Red Hat Linux:
/etc/rc.d/init.d/3dm start
For SuSE Linux:
/etc/rc.d/3dm start
2 Open your browser and enter the URL for your system.
The default URL is https://localhost:888/.
You can also replace “localhost” with the IP address of the computer that
contains the 3ware controller. For example: https://<IP address>:888/
The 3DM login screen appears.
Starting 3DM under Windows
■ From the Start menu, choose Programs > 3ware > 3DM 2.
Your default browser opens and displays the URL for your local
controller.
The default URL is https://localhost:888/.
You can also replace “localhost” with the IP address of the computer that
contains the 3ware controller. For example:
https://<IP address>:888/
www.3ware.com 35
3ware Disk Manager (3DM 2)
Note: If you close your browser, 3DM continues to run in the
background on the system.
Viewing 3DM Remotely via a Standard Web Browser
When remote administration is enabled, you can use 3DM to check status and
administer your 3ware RAID controller from a browser on any computer, over
an internet connection.
You do not need to install the 3DM software on the remote computer.
Remote connections can be enabled or disabled from the 3DM Settings page.
■ In the address line of your browser, enter the URL or IP of the system
containing the 3ware RAID controller.
If you don’t know the URL or IP for the system, you can contact your
network administrator or from a Windows command prompt, type
ipconfig
. From a Linux command prompt, type ifconfig.
Logging In
When you first view 3DM in a browser, you must log in before you can view
or change any information.
Two levels of access are provided:
■ Users can check the status of the controller, units, and drives attached to
■ Administrators can check status, configure, and maintain the equipment.
(Administrator and User status in 3DM is not related to Administrator/User
settings in the operating system.)
To log in to 3DM
1 On the 3DM logon screen, select whether you are a User or
2 Enter your password and click Login.
it.
Administrator.
If you are logging in for the first time after installing 3DM, the default
password for both User and Administrator is
Note: If you forget the passwords, uninstalling and reinstalling
3DM resets the passwords to
3ware.
3ware.
36 3ware 9000 Series Serial ATA RAID Controller User Guide
Working with the 3DM Screens
Working with the 3DM Screens
3DM’s features are organized on a series of pages you view in your browser.
After you log in to 3DM, the Summary page shows a list of controllers
installed in the computer at the URL you specified.
Note: If you expect to see a controller that is not listed, it may not
be compatible with the driver that is loaded; a firmware flash
upgrade may be required.
Figure 13. 3DM Main Screen
The menu bar across the top of the screen gives you access to other pages in
3DM. You can move between pages by using the menu bar, or by clicking a
link on the page.
The main area of the page provides summary or detail information about your
3ware RAID controller and the resources connected to it.
As you work in 3DM, the Messages area just below the menu bar displays
information about the results of commands you have selected.
www.3ware.com 37
3ware Disk Manager (3DM 2)
3DM Menus
The 3DM menu bar groups access to a number of 3DM pages on menus, and
provides direct link access to others.
Figure 14. 3DM Menu Bar
Status information is available from the Information menu. You can view
controller, unit, and drive information for a particular controller.
The Management menu gives you access to tasks used for managing
controller-level settings (background task rate, enabling of unit write cache,
and policies that affect all units managed by the controller), tasks that can be
scheduled (rebuild, verify, and self-test), and maintenance of individual units.
Unit configuration can also be done through the Management > Maintenance
page.
The Alarms page shows a list of alarms, including the specific alarm
message, and the exact date and time it occurred.
The 3DM Settings page lets you set preferences, including email notification
for alarms, passwords, page refresh frequency, whether remote access is
permitted, and the incoming port which 3DM will use for listening.
Help lets you access information about using 3DM, and provides access to an
electronic copy of this User Guide.
38 3ware 9000 Series Serial ATA RAID Controller User Guide
Loading...