Page 1
Quick Install Guide
3ware
®
SA TA RAID Controller
Supports the 9550SX Series
PN 720-0124-03
January 2006
Page 2
Copyright
©2004-2006 Applied Micro Circuits Corporation (AMCC). All
rights reserved. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any form by any
means, electronic, mechanical, photocopying, recording or
otherwise, without the proper written consent of AMCC, 215
Moffett Park Drive, Sunnyvale, CA 94089.
Trademarks
3ware, Escalade, and 3DM are all registered trademarks of AMCC.
The 3ware logo, 3BM, StorSwitch, TwinStor , and R5 Fusion are all
trademarks of AMCC. All other trademarks herein are property of
their respective owners.
Disclaimer
While every attempt is made to make this document as accurate as
possible, AMCC assumes no responsibility for errors or omissions
in this document, nor does AMCC make any commitment to update
the information contained herein.
Page 3
Table of Contents
Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller 1
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Contents of Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Other Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What You Need: Tools and Equipment. . . . . . . . . . . . . . . . . . . . . . . . 4
Safety Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Personal Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Protecting Equipment and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
9550SX RAID Controller Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
9550SX 8-Port with Standard SATA Connectors . . . . . . . . . . . . . . . . 6
9550SX 4-Port with Standard SATA Connectors . . . . . . . . . . . . . . . . 7
9550SX 12-Port with Standard SATA Connectors . . . . . . . . . . . . . . . 7
9550SX 12-Port with Multilane Internal SATA Connectors. . . . . . . . . 8
9550SX 16-Port with Multilane Internal SATA Connectors. . . . . . . . . 8
Installing a Serial ATA RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
To connect SATA cables to the controller . . . . . . . . . . . . . . . . . . . . . . 9
To install the controller in the computer . . . . . . . . . . . . . . . . . . . . . . 10
To connect the SATA cables to the drives . . . . . . . . . . . . . . . . . . . . 12
Installing a 9550SX RAID Controller with Multilane Internal Connectors. 13
9550SX-12MI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
9550SX-16ML. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
To connect the multilane cables and install the controller in the
computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To install the drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting Drive Activity LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . 17
Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Check Installation and Close the Case. . . . . . . . . . . . . . . . . . . . . . . 21
Configure your RAID Arrays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 2. Installing the Battery Backup Unit . . . . . . . . . . . . 23
Tools and equipment required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
www.3ware.com iii
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Appendix: Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . .35
Sales and ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Feedback on this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
iv 3ware 9550SX Serial ATA RAID Controller Quick Install Guide
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
This document describes the physical installation of the AMCC
3ware 9550SX RAID controllers. It contains the following topics:
“Before You Begin” provides important information about
things you should consider before starting installation, and
tools and equipment you will need.
“Safety Factors” describes important precautions for your
personal safety and to protect your equipment and data. Be sure
to read this section.
“Installing a Serial ATA RAID Controller” and “Installing a
9550SX RAID Controller with Multilane
Internal Connectors”
installing a Serial ATA RAID controller.
“Finishing Up” describes the final steps required when
installing a serial controller .
provide step-by-step instructions for
Before You Begin
Contents of Package
3ware 9550SX RAID controller
SATA interface cables, one for each port on the controller
Note: With the exception of the 9550SX-16ML RAID
controller, which ships with a multilane break-out cable (SFF-
8087), multilane controllers (such as the 9550SX-12MI,
9500S-12MI, and 9500S-8MI) do not ship with cables.
Multilane cables are sold separately.
This document, 3ware 9550SX Serial ATA RAID Controller
Quick Install Guide
www.3ware.com 1
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
Other Documentation
The following additional documentation is available for your 3ware
9550SX RAID Controller:
In PDF format, on the CD that came with your controller, and
available through the 3ware website:
3ware 9550SX Serial ATA RAID Controller User Guide
3ware 9000 Series Serial ATA RAID Controller CLI Guide
In HTML format:
Online help is available from 3DM 2 (3ware Disk Manager)
Additional support information is available in the 3ware
Knowledgebase, at this website:
http://www.3ware.com/KB
Installation Considerations
Cable Length, Routing Space, and Air Flow
When you are installing multiple drives with a controller, make sure
there is adequate space in the chassis for the required cables. It is
important that the cables do not obstruct the air flow or prevent
proper ventilation of the system.
Selecting the Slot in Which to Install the Controller
Consider these factors when deciding on the slot in which to insert
the controller:
Cable routing may be easier if you install the 3ware RAID
controller next to an open slot.
The amount of clearance you need will depend on the number
of drives you will be connecting to the controller.
2 3ware 9550SX Serial ATA RAID Controller Quick Install Guide
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Before You Begin
While the 3ware 9550SX RAID controller can be installed in
both 64-bit PCI and PCI-X slots, not all slots give equal
performance.
The 3ware 9550SX controller performs best when installed in a
PCI-X 133MHz 64-bit slot. However, it can also operate at
66MHz or 100MHz.
Whether to Use the LED Status Connector
3ware RAID controllers include two types of LED status
connectors:
Overall indicator, which lights when any drive is active.
Individual LED indicators, for each drive. (Not supported on
chassis that have a common ground.)
If you are building a system from scratch, you may want to consider
using a chassis or drive carrier that is compatible with the 3ware
RAID controller activity LEDs, such as the AMCC RDC-400SATA drive carrier, available through AMCC. Please check the
3ware web site (
www.3ware.com) for chassis and drive carrier
compatibility list.
For more information, see “Connecting Drive Activity LED
Indicators” on page 17.
Most chassis have a single drive activity cable that you can connect
to the overall activity indicator on the 3ware 9550SX controller . For
the location of the overall drive activity connector, see the figure for
the appropriate controller in the installation sections starting on
page 18, and refer to Table 1, “LED Indicator Pin Positions,” on
page 20.
Note: If you are using a chassis that includes a Chassis
Control Unit (CCU), follow the instructions that came
2
with the chassis to connect the I
C cable from the CCU
to the I2C connector on the 9550SX.
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
Drive Installation Considerations
Selecting an enclosure. If you are planning to use RAID 1, 5,
10, or 50, you may want to consider installing drives into hotswappable enclosures, so that they can be easily removed in the
event of a drive failure.
When to install the drives. If the drives are not already
installed in your computer, you can choose to install them
either before or after connecting the SATA cables to them.
What You Need: Tools and Equipment
Tools Required
You will need the following tools during installation:
An ESD grounding strap or mat
Standard hand tools to open your system’s case and install the
3ware RAID controller into an available PCI expansion slot.
Often a philip screen driver is all that is required.
Safety Factors
Be sure to follow the guidelines presented on the next few pages to
insure your own safety, and that of your equipment.
Personal Safety
Warning! High voltages may be found inside computer
equipment.
Before installing any of the hardware in this package or
removing the protective covers of any computer
equipment, turn off power switches and disconnect
power cords. Do not reconnect the power cords until you
have replaced the covers.
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Safety Factors
Protecting Equipment and Data
Backing Up Your Data
Back up your data! Creating or deleting disk arrays
destroys existing files on the member drives. If your drives
contain valuable data, back them up and save the data
elsewhere before attaching the drives to the controller.
ESD (Electrostatic Discharge) Precautions
To avoid damaging computer components and accessories when
installing or removing the 3ware RAID controller, follow standard
electrostatic discharge (ESD) precautions:
When your computer case is open and its internal parts are
exposed, do not touch any internal part unnecessarily.
Always wear a grounded strap or work on an ESD-protective
mat.
Do not remove the 3ware RAID controller from its protective
bag until you are properly grounded.
Handle the 3ware RAID controller by its edges or by the black
rail and metal bracket at its two ends.
Do not touch any pin, contact, lead or component on the 3ware
RAID controller.
Things to Watch Out For
Be careful when installing the 3ware RAID controller into your
system. Excessive force can damage the board or your system.
Be sure the board is aligned with its slot on the motherboard
before installing. Do not flex the board excessively.
SATA cable connectors must be mated carefully with the
connectors in the controller.The connectors p rovided are ke yed
to prevent you from inserting them upside-down.
SATA cables are fragile and must not be crimped or pinched.
Ensure that they do not impede the flow of cooling air from
fans or heat sinks in the system case.
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
9550SX RAID Controller Cards
Serial ATA ports are usually double-stacked connectors. Oddnumbered ports are usually located below even-numbered ports. On
the 8-port controller shown below, ports 6 and 7 are both on top.
9550SX 8-Port with Standard SATA Connectors
Note: For details about LED connectors, see page 17.
Figure 1. 8-Port 3ware 9550SX-8LP Serial ATA RAID Controller
Odd-numbered ports 1 through 5 are located
below even-numbered ports 0 through 4.
2
C connector
I
Ports 6 and 7 (top only)
Ports:
4 and 5
2 and 3
0 and 1
Slots for battery
holder
Ports: 0 1 2 3 4 5 7 6
BBU connector and hole for post
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9550SX RAID Controller Cards
9550SX 4-Port with Standard SATA Connectors
Figure 2. 4-Port 3ware 9550SX-4LP Serial ATA RAID Controller
I
Slots for
battery holder
2
C connector
BBU connector and hole for post
Odd-numbered ports 1 and 3 are locate d
below even-numbered ports 0 and 2.
Ports:
2 and 3
0 and 1
9550SX 12-Port with Standard SATA Connectors
Figure 3. 12-Port 3ware 9550SX-12 Serial ATA RAID Controller
2
C connector
I
Ports 10 and 11
Odd-numbered ports 1 through 11 are located
below even-numbered ports 0 through 10.
Ports:
8 and 9
6 and 7
4 and 5
2 and 3
0 and 1
Holes for battery
holder connection
BBU connector and hole for post
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
Multi-l
Multi-l
9550SX 12-Port with Multilane Internal SATA Connectors
Figure 4. 12-Port 3ware 9550SX-12MI Serial ATA RAID Controller
2
C connector
I
ane connectors can each
handle up to four drives.
Ports:
8 to 11
4 to 7
0 to 3
Holes for battery
holder connection
BBU connector and hole for post
9550SX 16-Port with Multilane Internal SATA Connectors
Figure 5. 16-Port 3ware 9550SX-16ML Serial ATA RAID Controller
2
C connector
I
BBU connector and hole for postHoles for battery
ane connectors can each
handle up to four drives.
Ports:
12 to 15
8 to 11
4 to 7
0 to 3
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Installing a Serial ATA RAID Controller
Installing a Serial ATA RAID Controller
Note: The illustrations in this section show a
9550SX-8LP. If you have a different model of controller ,
the location of the ports will be slightly different, but the
steps are very similar. For location of the ports on all
boards, see the illustrations on page 6 through page 8.
Note: If you have a Battery Backup Unit (BBU), install
it on the controller before proceeding. For details, see
“Chapter 2. Installing the Battery Backup Unit”.
To connect SATA cables to the controller
Note: If you have a multilane controller, turn to page 13.
1 Take out the SATA cables provided with the 3ware SATA
RAID controller.
One edge of each SATA cable connector is keyed so that it can
only be inserted in one direction. This helps to ensure proper
orientation and installation
2 Decide to which port you want to connect the first cable.
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
3 Align the cable connector with th e connector on the controller,
matching the slotted key and carefully mate the connectors.
Note: The connectors on the end of the serial
controller and the drive are susceptible to damage
from excessive bending. Be careful not to insert or
remove the SATA cable connector at an angle.
Figure 6. SATA Cables Being Inserted Into Port
4
5 Repeat steps 2 and 3 for each additional SATA cable. (Y ou will
connect one cable for each hard drive you will attach.)
To install the controller in the computer
1 If the computer is running, shut it down. Turn off power to the
computer and disconnect the power cord from the outlet.
2 Make sure you are properly grounded. (For details about safety
precautions, see
page 4.)
3 Open the computer case according to the manufacturer’s
instructions.
4 Find the PCI or PCI-X slot you want to use for the serial 3ware
RAID controller.
For a discussion of which slot to use, see “Selecting the Slot in
Which to Install the Controller” on page 2.
5 Remove the metal filler bracket for the slot.
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Installing a Serial ATA RAID Controller
Save this screw; it will be used to secure the serial 3ware RAID
controller after you have seated it in the slot.
6 Position the card in the slot so that the contacts will mate with
the grooves in the slot, and all pins make proper contact with
the PCI slot pins when pushed into place.
The 3ware RAID controller is keyed to ensure proper
installation into a full-sized 3.3-volt PCI or PCI-X slot.
Make sure that the contacts will mate with the grooves in the
slot.
7 Press down gently on the edge of the 3ware RAID controller
directly above the slot until it is fully seated.
Figure 7. Inserting Controller Into PCI Slot
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
8 Check that the 3ware RAID controller’s metal bracket covers
the hole in the case and secure the bracket with the screw that
was used to secure the filler bracket in step 5.
To connect the SATA cables to the drives
1 If your drives are not already installed in the computer chassis
or hot swap carriers, install them now. Be sure that the drives
are connected to the power supply, either by cable or through
the drive cage.
2 For each drive, select the end of an SATA cable not connected
to the 3ware RAID Controller and plug it into the drive or drive
carrier.
One edge of each SATA cable connector is keyed to ensure
proper installation.
Figure 8. SATA Cable Connecting to Drive
3 (Optional) Connect the drive activity LED connectors. For
details, see the connection details on
“Connecting Drive
Activity LED Indicators” on page 17.
For a discussion of whether to make these connections, see
“Whether to Use the LED Status Connector” on page 3.
4Turn to “Check Installation and Close the Case” on page 21.
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Installing a 9550SX RAID Controller with Multilane Internal Connectors
Installing a 9550SX RAID Controller
with Multilane Internal
Models 9550SX-12MI and 9550SX-16ML come with multilane
internal connectors, each of which can handle up to four drives.
These controllers can be installed in an enclosure with a backplane.
The type of cable you need will depend on whether you have a 12or 16-port card and the type of enclosure you have.
9550SX-12MI
With a backplane that has the InfiniBand 4x connectors
(SFF-8470), use the InfiniBand 4x cable, which has multilane
connectors on each end (see Figure 9).
Figure 9. Multilane Serial ATA Cable (InfiniBand 4x, SFF-8470)
Connectors
With a backplane that has individual SATA connectors or
individual serial AT A dri ves, use the multilane break-out cable,
which has an SFF-8470 multilane connector on one end, and 4
individual SATA connectors on the other end (see Figure 10).
Figure 10. Multilane Serial ATA Break-out Cable (SFF-8470)
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
9550SX-16ML
With a multilane-enabled drive backplane that has the
SFF-8087 mini SAS 4i connectors, use the double-ended 4x
cable, which has multilane connectors on each end (see
Figure 11).
Figure 11. Multilane Cable Serial ATA (SFF-8087)
With a backplane that has individual SATA connectors or
individual serial ATA drives, use the multilane break-out cable,
which has an SFF-8087 multilane connector on one end, and
four individual SATA connectors on the other end (see
Figure 12).
Figure 12. Multi-lane Serial ATA Break-out Cable (SFF-8087)
14 3ware 9550SX Serial ATA RAID Controller Quick Install Guide
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Installing a 9550SX RAID Controller with Multilane Internal Connectors
To connect the multilane cables and install the controller in the computer
Depending on the number of drives you will be connecting, you
will connect one to three multilane cables (for the 12-port card) or
one to four multilane cables (for the 16-port card). Each cable
supports up to four serial ATA ports.
1 Connect each multilane cable to a multilane connector on the
controller.
When the cable is inserted correctly, you will feel it click into
place.
Figure 13. Connecting an InfiniBand Multilane Cable with an
Figure 14. Connecting a Multilane Cable with an SFF-8087
SFF-8470 Connector to the 9550SX-12MI Controller
Connector to the 9550SX-16ML Controller
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
2 Insert the controller into the computer. For details, see “To
install the controller in the computer” on page 10.
3 If your enclosure has a backplane, connect the other end of each
multilane cable to the backplane.
If you are using a standard enclosure, connect each of the
individual SATA connectors to a drive.
To install the drives
1 If your drives are not already installed, install them now, either
by attaching them to the backplane, or by installing them in the
computer chassis.
2 Be sure that the power supply is connected to either the
backplane or the individual drives.
16 3ware 9550SX Serial ATA RAID Controller Quick Install Guide
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Connecting Drive Activity LED Indicators
Connecting Drive Activity LED
Indicators
Figure 15, 10, and 11 show the location of LED indicators on the
different 9550SX controllers.
Figure 15. 8-Port 3ware 9550SX-8LP Serial ATA RAID Controller
LED indicators for individual
drives on J7 and J8
LED connector details
J7 is for drives 0, 1, 2, 3 (left to right)
J8 is for drives 4, 5, 6, 7 (left to right)
Overall LED drive status
indicator: the last two pins of
J7 and J8. The anode is the
lower of the two pins a nd the
cathode is the upper.
Figure 16. 4-Port 3ware 9550SX-4LP Serial ATA RAID Controller
LED indicators for individual
drives on J7: 0, 1, 2, 3
(left to right)
Overall LED drive status indicator:
the last two pins of J7. The anode
is the lower of the two pins and
the cathode is the upper.
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
Note: The LED headers on the 9550SX-12 and the 9550SX-12MI
are in a very similar place.
Figure 17. 12-Port 3ware 9550SX-12 Serial ATA RAID Controller
LED indicators for individual drives
J7 is for drives 0, 1, 2, 3 (left to right)
J8 is for drives 4, 5, 6, 7 (left to right)
J9 is for drives 8, 9, 10, 11 (left to right)
Overall LED drive status indicator is the
right-most LED header pin pair on each
LED connector (J7, J8, and J9). The
anode is the lower of the two pins and
the cathode is the upper.
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Connecting Drive Activity LED Indicators
Figure 18. 16-Port 3ware 95 50SX-16ML Serial ATA RAID Controller
LED indicators for individual drives
J7 is for drives 0, 1, 2, 3 (left to right)
J8 is for drives 4, 5, 6, 7 (left to right)
J9 is for drives 8, 9, 10, 11 (left to right)
J1 is for drives 12, 13, 14, 15 (left to right)
Overall LED drive status indicator is the
right-most LED header pin pair on each
LED connector (J7, J8, J9, J1). The anode
is the lower of the two pins and the
cathode is the upper.
Additional Details About the LED Status Connectors
As shown in Figure 15 through Figure 18, LED connectors for
individual drives are on J7, J8, J9, and J1 for the full-size 16 port
card, on J7, J8, and J9 for the full-size 12-port cards, on J7 and J8
for the half-size 8-port, and on J7 for the 4-port cards.
Pin 1 is located in the lower left-hand corner of each 10-pin
connector. The odd-numbered pins, located on the bottom row, are
3.3V for the anode (+) side of each LED to be connected. The evennumbered pins are on the top or cathode (-) side.
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
Table 1 summarizes the LED indicator pin positions for the
different controllers.
Warning: If using a chassis that has a common or shared LED
ground, be sure to only connect LED cab les to the anode pins on the
controller . Do not connect any common ground to an y cathode pins
on the controller.
Table 1: LED Indicator Pin Positions
Controller
9550SX-4LP J7 : : : : : Orientation Horizontal
9550SX-8LP J7 : : : : : Orientation Horizontal
9550SX-12/12MI J7 : : : : : Orientation Horizontal
J8 : : : : : Orientation Horizontal
LED
Header
J8 : : : : : Orientation Horizontal
J9 : : : : : Orientation Horizontal
Pin Pair Comment
0 1 2 3 All Port number/All
(all activity indicator)
k-cathode-minus is on the top
a-anode-plus is on the bottom
0 1 2 3 All Port number/All
(all activity indicator)
4 5 6 7 All Port number / NU
(Not Used)
k-cathode-minus is on the top
a-anode-plus is on the bottom
0 1 2 3 All Port number/NU (Not Used)
4 5 6 7 All Port number/NU (Not
Used)
8 9 10 11 All Port number/All (all activity
indicator)
k-cathode-minus is on the top
a-anode-plus is on the bottom
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Table 1: LED Indicator Pin Positions
Finishing Up
Controller
9550SX-16ML J7 : : : : : Orientation Horizontal
J8 : : : : : Orientation Horizontal
LED
Header
J9 : : : : : Orientation Horizontal
J1 : : : : : Orientation Horizontal
Pin Pair Comment
0 1 2 3 All Port number/NU (Not Used)
4 5 6 7 All Port number/NU (Not
Used)
8 9 10 11 All Port number/All (all activity
indicator)
12 13 14 15
All
k-cathode-minus is on the top
a-anode-plus is on the bottom
Port number/All (all activity
indicator)
Finishing Up
After you have installed the controller in the computer and attached
appropriate cables to the controller and drives, complete the
following steps to complete the hardware installation.
Check Installation and Close the Case
1 Verify that the cables do not interfere with the operation of any
other components in the case or block the flow of cooling air.
2 Close the case and reconnect the power cables.
Configure your RAID Arrays
Turn to “Configuring Units” in 3ware 9550SX Serial ATA RAID
Controller User Guide for information about configuring RAID
arrays.
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Chapter 1. Installing an AMCC 3ware 9550SX RAID Controller
22 3ware 9550SX Serial ATA RAID Controller Quick Install Guide
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Chapter 2. Installing the Battery Backup Unit
The Battery Backup Unit (BBU) is an add-on that can be attached
to a 3ware 9550SX RAID controller to supply power to the memory
module from an attached battery pack in the event of a system
power loss. This allows the controller to use write-caching for
optimal performance and not be exposed to data loss in the event of
a system power failure. When fully charged, the battery preserves
the contents of the controller cache memory for a limited period of
time (up to 72 hours). When power is restored, cached data is
flushed to disks.
Caution: Both the 3ware RAID controller and the BBU
are sensitive electronic equipment and can be damaged
through electrostatic discharge. When installing the
BBU on the controller, be sure you are grounded. Use a
grounding strap, or work on an ESD-protective mat.
Do not remove the 3ware controller or BBU from their
protective bags until you are properly grounded.
Handle the 3ware RAID controller by its edges or by
the metal bracket at its end.
Do not touch any pin, contact, lead, or component on
the 3ware RAID controller.
Important: The battery is a heat-sensitive component.
The cooler the battery, the longer the battery lasts. If
possible, place the controller with the BBU in a slot with
good airflow, away from components that generate the
most heat in the system, such as video cards.
Note: The battery will drain if it is plugged into the BBU
and there is no power to the unit. Wait to plug the
battery into the BBU until the system is ready for use.
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Chapter 2. Installing the Battery Backup Unit
Tools and equipment required
Slot-head screwdriver
Grounding strap
Battery Backup Unit (BBU) and battery
3ware 9550SX series controller
Installation Overview
The Battery Backup Unit (BBU) is comprised of two pieces: the
battery module and the BBU control module.
These pieces attach to the controller at the points illustrated in
Figures 12 through 13:
a Clips on the battery module match to slots on the half-height
controllers (4-port and 8-port) and holes on the full-height
controllers (12-port and 16-port).
b Connector on the BBU mates to receptacle on the controller.
c Post on the BBU mates to post hole on the controller.
a) Clips
Figure 19. Points of connection on the BBU
24 3ware 9550SX Serial ATA RAID Controller Quick Install Guide
b) BBU connector
c) Post
Page 29
Installation Overview
b)
b) BBU receptacle
c) Hole for posta) Slots for the clips
Figure 20. Points of connection on the half-height controller
a) Holes for the clips
BBU receptacle
c) Hole for post
Figure 21. Points of connection on the full-height controller
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Chapter 2. Installing the Battery Backup Unit
Installation Instructions
1 Remove the screw head from the plastic post on the BBU
control module and set it aside (you will reattach it soon.)
Figure 22. Removing the head from the plastic post
2 Position the BBU control module above the controller and align
the BBU control module and the controller, making sure to:
Mate the connector on the BBU control module with the
receptacle on the controller.
Match the plastic post on the BBU with the hole on the
controller.
Figure 23. BBU control module ready to connect to the controller
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Installation Instructions
3 Press down gently until the BBU is seated.
Figure 24. BBU control module connected to the controller
4 Turn the controller over, insert the plastic screw head that you
removed in step 1 into the plastic post, and tighten it gently but
firmly. (Do not over-tighten!)
Warning! To avoid possible damage to the controller
and the motherboard, make sure the module is
connected in the proper orientation, and that the
plastic post is attached.
When the plastic post and the connector are attached
correctly, the module is in the correct orientation.
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Chapter 2. Installing the Battery Backup Unit
5 If you have a 4-port or 8-port 9550SX:
a Hook the clips on the top of the battery module over the
slots on the top edge of the controller.
Figure 25. Clips on the battery module hook over slot s on the
Figure 26. Attaching the battery module to the half-height
top edge of the half-height controller
controller
b Press down gently on the top of the battery unit so that the
battery holder flexes slightly and the clip on the bottom
slips over the slot on the bottom edge of the controller.
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Bottom clip
Installation Instructions
Figure 27. Pressing down gently on the battery un it flexes
the holder slightly so that the bottom clip can be
inserted
If you have a 12-port or 16-port 9550SX:
a Ins ert the clips on the top of the battery module into the
holes on the controller.
Figure 28. Attaching the battery module to the full-height
controller
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Chapter 2. Installing the Battery Backup Unit
b Press down gently on the battery module until the bottom
clip snaps into place in the lower hole.
3 Insert the battery power connector into the power receptacle on
the BBU.
Note: The battery will drain if it is plugged in and
there is no power to the unit. If the system will not
be used right away, wait to do this step until the
system is ready for use.
Figure 29. Battery power connector inserted in power receptacle
The controller is now ready to install in your system.
Figure 23 shows the BBU fully installed on 3ware controllers.
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Installation Instructions
Figure 30. BBU installed on controllers
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Chapter 2. Installing the Battery Backup Unit
Replacing the Battery
The Battery Backup Unit (BBU) will last for many years. The
battery has an expected life span of one to two years depending on
usage.
You can check the current status of the battery, and test it. For
details, see instructions in 3ware 9550SX Serial ATA RAID
Controller User Guide.
Caution: There is a risk of explosion if the battery is
replaced by an incorrect type. To obtain a replacement
battery module, contact AMCC.
For proper battery disposal resources, contact RBRC, the
Rechargeable Battery Recycling Corporation
(www.rbrc.com ).
Vorsicht: Es entsteht Explosionsgefahr bei
Auswechslung der Baterie mit einer des falschen Typs.
Um eine Ersatzbaterie zu erhalten, wenden Sie sich an
die AMCC.
Um Ressourcen zur korrekten Entsorgung der Baterie in
Erfahrung zu bringen, wenden Sie sich an die RBRC (the
Rechargeable Battery Recycling Corporation)
(www.rbrc.com ).
To replace the battery
1 Make sure the system is powered down, that you are grounded,
and follow all appropriate safet procedures.
2 Remove the 3ware RAID controller from your system.
3 Press down on the top of the battery module to free the clip on
the bottom of the module.
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Replacing the Battery
4 While pressing down on the top of the battery module, lift out
the bottom of the battery module slightly.
5 Once the bottom of the module is free, slide the module up to
release the clips on the top.
a) Push the battery
module down gently.
b) Lift out the bottom
of the battery module
to release the clip on
the bottom edge.
c) Lift up to remove
the clips on the top
edge.
Bottom clip
Figure 31. Removing the battery module
6 Disconnect the battery power cable from the BBU.
T o do so, p ress down on the lever -like clip on the battery power
connector and slide it out of the slot.
(If desired, you can remove the BBU control module to
facilitate disconnecting the power cable.)
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Chapter 2. Installing the Battery Backup Unit
Figure 32 shows how removing the connector looks if you
remove the BBU control module from the controller.
Press down on the
lever-like clip and pull
the connector out.
Figure 32. Removing the power cable from the BBU module
7 If you removed the BBU control module in step 6, reattach it
now.
8 Insert the new battery module and cable it up.
9 Reinstall the 3ware RAID controller, close up your system, and
restart it.
10 Run a battery test to compute the estimated battery capacity of
this new battery.
You can run the battery test from the BBU page of either 3BM
or 3DM 2, or by using the 3ware CLI. For detailed instructions,
see the 3ware 9550SX Serial ATA RAID Contr o ller User Guide
and the 3ware 9000 Series Serial ATA RAID Controller CLI
Guide.
34 3ware 9550SX Serial ATA RAID Controller Quick Install Guide
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Appendix: Technical Support
For support, troubleshooting tips, frequently asked questions,
software releases, and compatibility information related to 3ware
RAID controllers, refer to:
3ware support page at:
http://www.3ware.com/support/
3ware knowledgebase:
http://www.3ware.com/KB/kb.asp
3ware software downloads:
http://www.3ware.com/support/download.asp
3ware documentation:
fhttp://www.3ware.com/support/userdocs.asp
3ware Compatibility Lists:
http://www.3ware.com/support/sys_compatibility.asp
For specific answers to questions or to give feedback about the
product, visit our Web site at http://www.3ware.com/support an d
use our convenient e-mail form. AMCC also offers toll-free 1 (800)
840-6055 or 1 (408) 542-8800 direct phone support during normal
business hours.
Sales and ordering information
For sales information, send an electronic mail message to
3wareSales@amcc.com.
Feedback on this manual
Your feedback is welcome. If anything in the guide seems unclear
please let us know by using the email form at
www.3ware.com/support.
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http://
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Appendix: Technical Support
36 3ware 9550SX Serial ATA RAID Controller Quick Install Guide
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