Installation Guide
3ware
®
SA TA RAID Controller
Supports the 9000 Series
PN 720-0117-01
March 2005
Copyright
©2004-2005 AMCC. All rights reserved. No part of this
publication may be reproduced, stored in a retrieval system, or
transmitted in any form by any means, electronic, mechanical,
photocopying, recording or otherwise, without the proper written
consent of AMCC, 455 West Maude Ave., Sunnyvale, CA 94085.
Trademarks
3ware, Escalade, and 3DM are all registered trademarks of AMCC.
The 3ware logo, 3BM, StorSwitch , TwinStor, and R5 Fusion are all
trademarks of AMCC. All other trademarks herein are property of
their respective owners.
Disclaimer
AMCC assumes no responsibility for errors or omissions in this
document, nor does AMCC make any commitment to update the
information contained herein.
Table of Contents
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Conventions Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About the 3ware RAID Controller . . . . . . . . . . . . . . . . . . . . . . . 1
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s New With the 3ware 9000 Series Controllers . . . . . . . . . . . . . . . . 2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
What You Need: Tools and Equipment. . . . . . . . . . . . . . . . . . . . . . . 10
Safety Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Personal Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Protecting Equipment and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing a Serial ATA RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . 12
To connect serial cables to the controller . . . . . . . . . . . . . . . . . . . . . 16
To install the controller in the computer . . . . . . . . . . . . . . . . . . . . . . 17
To connect the interface cables to the drives . . . . . . . . . . . . . . . . . . 18
Installing a Serial ATA RAID Controller
with Multi-lane Internal Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 19
To connect the multi-lane cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
To install the controller in the computer . . . . . . . . . . . . . . . . . . . . . . 21
To install the drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Check your Installation and Close the Case. . . . . . . . . . . . . . . . . . . 22
Configure your RAID Arrays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Moving Units from an 8000 Controller to a 9000 Controller . . . . . . . . . . . 23
Moving Legacy JBOD Units to a 9000 Controller. . . . . . . . . . . . . . . 24
Configuring Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Understanding RAID Concepts and Levels. . . . . . . . . . . . . . . . . . . . . . . 28
Other Important Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Determining What RAID Level to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
www.3ware.com i
Working with the 3ware BIOS Manager (3BM) . . . . . . . . . . . . . . . . . . . . 34
Starting 3BM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Exiting 3BM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Working in the 3BM Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Specifying the Unit Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Basic Steps for Creating a Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Specifying a Hot Spare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Enabling Auto-Carving for Units Larger Than 2 TB . . . . . . . . . . . . . 47
Leaving Individual Drives as JBODs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Initializing Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
RAID 0 Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
For RAID 5 and RAID 50 Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
For RAID 1 and RAID 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Checking the Motherboard Boot Sequence. . . . . . . . . . . . . . . . . . . . . . . 51
Installing Drivers and Making the Units Available For Use . . . . . . . . . . . 52
Driver Installation Under Windows . . . . . . . . . . . . . . . . . . . . .53
Materials Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Creating a 3ware Driver Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installing the 3ware Driver and Windows on a New Unit. . . . . . . . . . . . . 55
Installing the Driver on a System that Boots from a Different Device . . . 56
Making Units Managed by a 3ware Controller Available to Windows . . . 63
Finishing Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Driver Installation Under Linux . . . . . . . . . . . . . . . . . . . . . . . .65
Obtaining 3ware Linux Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Be Sure to Use the Correct Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 66
Determining the Current Version of your 3ware Driver . . . . . . . . . . . . . . 68
Driver Installation Under Red Hat Linux . . . . . . . . . . . . . . . . . . . . . . . . . 68
Materials Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Creating a Red Hat Linux Driver Diskette . . . . . . . . . . . . . . . . . . . . 69
Installing the 3ware Driver and Red Hat Linux on a New Unit . . . . . 69
Installing the 3ware Driver on a Red Hat
Linux System that Boots From a Different Device . . . . . . . . . . 70
Compiling a 3ware Driver for Red Hat Linux . . . . . . . . . . . . . . . . . . 77
Driver Installation Under SuSE Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Creating a SuSE Linux Driver Diskette . . . . . . . . . . . . . . . . . . . . . . 80
Installing the 3ware Driver and SuSE
Linux with YaST2 on a New Unit. . . . . . . . . . . . . . . . . . . . . . . . 81
Installing the 3ware Driver on a SuSE Linux
System that Boots from a Different Device . . . . . . . . . . . . . . . . 81
Compiling a 3ware Driver for SuSE Linux . . . . . . . . . . . . . . . . . . . . 83
ii 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Driver Installation Under FreeBSD . . . . . . . . . . . . . . . . . . . . . 87
Obtaining 3ware FreeBSD Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Materials Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Installing the Driver While Installing
FreeBSD on the 3ware RAID Controller. . . . . . . . . . . . . . . . . . . . . . 88
Installing the 3ware Driver on a FreeBSD System that Boots from a
Different Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compiling the Driver as a Loadable Module . . . . . . . . . . . . . . . . . . . 94
Troubleshooting: Problems and Solutions . . . . . . . . . . . . . . 97
Hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Appendix A. Installing the Battery Backup Unit . . . . . . . . . . . 99
Tools and equipment required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Appendix B. Compliance and Conformity Statements . . . . 109
Federal Communications Commission Radio Frequency Interference
Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Microsoft Windows Hardware Quality Lab (WHQL). . . . . . . . . . . . . . . . 110
European Community Conformity Statement. . . . . . . . . . . . . . . . . . . . . 110
Appendix C. Warranty, Technical Support, and Service . . . 112
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
State Law Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Obtaining Warranty Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
AMCC’s Technical Support and Services for 3ware RAID Controllers . 114
Sales and Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Feedback on this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
www.3ware.com iii
iv 3ware 9000 Series Serial ATA RAID Controller Installation Guide
About this Guide
This guide describes how to install the 3ware 9000 series RAID
controller, configure arrays, and make the arrays available to your
operating system—Microsoft Windows, Red Hat Linux, SuSE
Linux, or FreeBSD.
For more complete information about managing and using arrays
connected to the 3ware RAID controller, see 3ware 9000 Series
Serial ATA RAID Controller User Guide.
You may also want to refer to the Knowledgebase available at the
3ware website at http://www .3ware.com/support/
Conventions Used in This Guide
The following conventions are used throughout this guide:
3BM refers to the 3ware BIOS Manager
3DM refers to the 3ware Disk Manager, version 2.
Unit refers to one or more disks configured through 3ware
software to be treated by the operating system as a single drive.
Also known as an array. Array and unit are used
interchangeably throughout this manual.
Boldface is used for buttons, fields, and settings that appear on
the screen.
Monospace font is used for code and to indicate things you
type.
www.3ware.com v
About this Guide
vi 3ware 9000 Series Serial ATA RAID Controller Installation Guide
About the 3ware RAID Controller
This section includes the following topics:
Product Features
What’s New with the 3ware 9000 Series Controllers
About 3ware Driver Versions
System Requirements
Package Contents
Product Features
The 3ware 9000 Series Serial ATA family includes 9500S-4LP,
9500S-8, 9500S-12, 9500S-8MI, and 9500S-12MI.
Features of the 3ware 9000 series controllers include:
Advanced RAID features for greater data protection and
management.
Support for battery backup provides added data protection in
the event of a power outage. (Battery Backup Unit sold
separately.)
Support for RAID units greater than 2 terabytes with 64-bit
LBA support.
www.3ware.com 1
About the 3ware RAID Controller
An enhanced firmware platform allows future upgrades.
Anticipated upgrades include Enclosure Management Services
(EMS).
AMCC’s remote management software, 3ware Disk Manager 2
(3DM®2) simplifies storage configuration and management via
a Web browser.
What’s New With the 3ware 9000 Series Controllers
Enhancements and changes from the 7000/8000 Series controllers
to the 9000-series controllers include the following:
MultiLUN support with auto-carving of units greater than 2
terabytes into 2 terabyte volumes.
RAID Level Migration (RLM) and Online Capacity Expansion
(OCE)
Unit naming and unit serial number support.
Improved write performance in writes with multiple concurrent
streams using Stream Fusion technology.
Extended drive and unit status information.
System Requirements
3ware RAID controllers require the following:
A workstation-class or server-class motherboard which
meets the following criteria:
PCI slots comply with PCI 2.2 or above standards.
PCI slot that meets the Plug and Play
specifications.
Note: For all 3ware 9000 series models, install the card in a 64-
bit, 66MHz PCI or PCI-X slot for best performance.
2 3ware 9000 Series Serial ATA RAID Controller Installation Guide
and PC99
System Requirements
Drives
Depending on the particular model, the 3ware RAID controller
may be connected to up to, four, eight, or twelve SATA drives
using the supplied interface cables.
Drives must meet serial ATA 150 (SATA I) or serial ATA 300
(SATA 2) Gb/s standards. Drives may be of any capacity or
physical form factor.
The length of both shielded and unshielded interface cables
may not exceed 1M (39”) for serial ATA controllers.
Operating System
3ware RAID controllers may be used with:
Windows 2000 (Professional, Server, Advanced Server)
(SP3 or newer), Windows XP Professional (SP1 or newer),
Windows Server 2003 (Standard, Enterprise), Windows XP
x64 Edition, Windows Server 2003 x64 Edition.
Red Hat Linux, 32-bit and 64-bit x86
SuSE Linux, 32-bit and 64-bit x64
Other versions of Linux using the open source Linux driver
FreeBSD
Other Requirements
Adequate air flow and cooling
Adequate power supply for drives
For a complete listing of features and system requirements, refer to
the 9000 Series Datasheet, available from the website at
www.3ware.com/products/serial_ata9000.asp.
www.3ware.com 3
About the 3ware RAID Controller
Package Contents
If your package is missing any of the items listed below, contact
3ware before proceeding with installation (disk drives and disk
mounting brackets are not included).
3ware Serial ATA RAID Controller in an ESD-protective bag
Serial ATA interface cables (one per port). (Cables are not
included in 9500S-8MI and 9500S-12MI.)
3ware installation CD with the following: 3DM 2, drivers,
Command Line Interface (CLI) and 3ware 9000 Series Serial
ATA RAID Controller User Guide (.pdf format)
3ware Release Notes
3ware 9000 Series Serial ATA RAID Controller Installation
Guide (this guide)
4 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Installation Overview
Details about each step in the installation process are included in
this guide.
For your reference, the list below provides an overview of the main
steps required.
If you have a Battery Backup Unit (BBU), install it on the
controller. (For details, see “Appendix A. Installing the Batt ery
Backup Unit” on page 99.)
Install the controller, cables, and drives.
The basic steps are listed here. For details, see “Installing the
Hardware” on page 7.
a Connect the interface cables to the controller card.
b Turn off power switches and unplug power cords for the
equipment with which you are working.
c Make sure you are grounded, to avoid electrostatic dis-
charge, which could damage computer components or
accessories.
d Insert the controller card into the computer.
e If the drives are not already installed in the computer,
install them.
f Connect the interface cables to the drives.
g Close up the case.
Power on the system.
www.3ware.com 5
Installation Overview
Check the motherboard boot sequence. Refer to your system
BIOS guide for more details.
Configure RAID units.
The basic steps are listed here. For details, see “Configuring
Units” on page 27.
a Start 3BM (the 3ware BIOS Manager).
b Select the drives to be included and indicate that you want
to create a disk array.
c Select the desired RAID configuration.
d Set other parameters, depending on the type of RAID con-
figuration.
e Confirm the array configuration.
f Save your changes and exit.
Specify a hot spare (optional).
Install the 3ware driver and make the units available to the
operating system.
For details see one of the following:
“Driver Installation Under Windows” on page 53
“Driver Installation Under Linux” on page 65
“Driver Installation Under FreeBSD” on page 87
6 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Installing the Hardware
This section describes the physical installation of the 3ware 9000
RAID controllers. It contains the following topics:
“Before You Begin” provides important information about
things you should consider before starting installation, and
tools and equipment you will need.
“Safety Factors” describes important precautions for your
personal safety and to protect your equipment and data. Be sure
to read this section.
“Installing a Serial ATA RAID Controller” and “Installing a
Serial ATA RAID Controller with Multi-lane Internal
Connectors”
serial ATA RAID controller.
“Finishing Up” describes the final steps required when
installing a serial controller .
“Moving Units from an 8000 Controller to a 9000
Controller”
from one controller to another.
provide step-by-step instructions for installing a
describes the process to follow when you change
Note: If you have a BBU (Battery Backup Unit),
install it first. For details, see “Appendix A. Installing
the Battery Backup Unit” on page 99.
www.3ware.com 7
Installing the Hardware
Before You Begin
The next few pages describe some factors you may want to consider
during installation, and the tools and equipment you will need.
Installation Considerations
Cable Length, Routing Space , and Air Flow
When you are installing multiple drives with a controller, make sure
there is adequate space in the chassis for the required cables. It is
important that the cables do not obstruct the air flow or prevent
proper ventilation of the system.
Selecting the Slot in Which to Install the Controller
Consider these factors when deciding on the slot in which to insert
the controller:
Cable routing may be easier if you install the 3ware RAID
controller next to an open slot.
The amount of clearance you need will depend on the number
of drives you will be connecting to the controller.
While the 3ware RAID Controller runs properly in any PCI or
PCI-X slot, not all slots give equal performance due to the
architecture of the PCI bus.
These slots typically give the best performance:
Slots closest to the Accelerated Graphics Port (AGP), if
included.
64-bit PCI slots
Although the controller fits in both 32-bit and 64-bit PCI or
PCI-X slots with 5V as well as with 3.3V, install it in a 64-
bit slot to take full advantage of the controller’s
performance.
8 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Before You Begin
Whether to Use the LED Status Co nnector
3ware RAID controllers include two types of LED status
connectors:
Overall indicator, which lights when any drive is active.
Individual LED indicators, for each drive. (Not supported on
chassis that have a common ground.)
If you are building a system from scratch, you may want to consider
using a chassis or drive carrier that is compatible with the 3ware
RAID controller activity LEDs, such as the AMCC RDC-400 drive
carrier, available through AMCC. Please check the 3ware web site
(www.3ware.com) for chassis and drive carrier compatibility list.
For more information, see “Additional Details About the LED
Status Connectors” on page 13.
Most chassis have a single drive activity cable that you can connect
to the overall activity indicator on the 3ware 9000 controller. For
the location of the overall drive activity connector, see the figure for
the appropriate controller in the installation sections starting on
page 12, and refer to Table 1, “LED Indicator Pin Positions,” on
page 14.
Drive Installation Considerations
Selecting an enclosure. If you are planning to use RAID 1, 5,
10, or 50, you may want to consider installing drives into hotswappable enclosures, so that they can be easily removed in the
event of a drive failure.
When to install the drive. If the drives are not already installed
in your computer, you can choose to install them either before
or after connecting the interface cables to them.
www.3ware.com 9
Installing the Hardware
What You Need: Tools and Equipment
Tools Required
You will need the following tools during installation:
An ESD grounding strap or mat
Standard hand tools to open your system’s case and install the
3ware RAID controller into an available PCI expansion slot.
Safety Factors
Be sure to follow the guidelines presented on the next few pages to
insure your own safety, and that of your equipment.
Personal Safety
Warning! High voltages may be found inside computer
equipment.
Before installing any of the hardware in this package or
removing the protective covers of any computer
equipment, turn off power switches and disconnect
power cords. Do not reconnect the power cords until you
have replaced the covers.
Protecting Equipment and Data
Backing Up Your Data
Back up your data! Creating or deleting disk arrays
destroys existing files on the member drives. If your
drives contain valuable data, back them up and save the
data elsewhere before attaching the drives to the
controller.
10 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Safety Factors
ESD (Electrostatic Discharge) Precautions
To avoid damaging computer components and ac cessories when
installing or removing the 3ware RAID controller, follow standard
electrostatic discharge (ESD) precautions:
When your computer case is open and its internal parts are
exposed, do not touch any internal part unnecessarily.
Always wear a grounded strap or work on an ESD-protective
mat.
Do not remove the 3ware RAID controller from its protective
bag until you are properly grounded.
Handle the 3ware RAID controller by its edges or by the black
rail and metal bracket at its two ends.
Do not touch any pin, contact, lead or component on the 3ware
RAID controller.
Things to Watch Out For
Be careful when installing the 3ware RAID controller into your
system. Excessive force can damage the board or your system.
Be sure the board is aligned with its slot on the motherboard
before installing. Do not flex the board excessively.
Interface cable connectors must be mated carefully with the
connectors in the controller.The connectors p rovided are keyed
to prevent you from inserting them upside-down.
Interface cables are fragile and must not be crimped or pinched.
Ensure that they do not impede the flow of cooling air from
fans or heat sinks in the system case.
www.3ware.com 11
Installing the Hardware
Installing a Serial ATA RAID Controller
Figure 1 shows a 3ware Serial ATA RAID controller with twe l ve
ports. Up to twelve drives can be attached to this particular
controller, through serial ATA cables.
Serial ports are doublestacked connectors.
Odd-numbered ports 1
through 11 are located
below even-numbered ports
0 through 10.
Ports:
6 and 7
4 and 5
2 and 3
0 and 1
The last two pins on
J7 and J8 are unused.
LED indicators for
individual drives on
J7, J8, and J9
Ports 10
and 11
Ports 8
and 9
Serial
number
(on plate)
SODIMM
(memory
module)
BBU (Battery
Backup Unit )
connector
Overall LED drive status
indicator: the last two pins
of J9. The anode is the
lower of the two pins an d
the cathode is the upper.
LED connector details
J7 is for drives 0, 1, 2, 3 (left to right)
J8 is for drives 4, 5, 6, 7 ( le ft to right)
J9 is for drives 8, 9, 10, 11 (left to right)
For more details, see page 13.
I2C
connector
Figure 1. 12-Port 3ware 9500S-12 Serial ATA RAID Controller
Figures 2 and 3 show 3ware Serial ATA RAID controllers with 8
ports (there are two versions of the 9500S-8 controller). The earlier
models use Pchip v1.4 and are not BBU-compatible. The more
recent models use Pchip v1.5 and are BBU-compatible. Although
the controllers look very similar, the location of the overall LED
drive status indicator is different on the two versions, as shown in
the respective figures. If you are not certain which version you
have, you can use the 3ware CLI to determine the Pchip version
tw_cli c0 show pchip).
(
12 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Installing a Serial ATA RAID Controller
LED indicators
for individual
drives on J7
and J8
Serial
number
(on plate)
SODIMM
(memory
module)
BBU (Battery
Backup Unit)
connector
Overall LED drive status
indicator: the last two pins
of J7. The anode is the
lower of the two pins and
the cathode is the upper.
LED connector details
J7 is for drives 0, 1, 2, 3 (left to right)
J8 is for drives 4, 5, 6, 7 (left to right)
I2C
connector
Serial ports are doublestacked connectors.
Odd-numbered ports 1
through 7 are located
below even-numbered
ports 0 through 6.
Ports:
6 and 7
4 and 5
2 and 3
0 and 1
The last two pins on
J7 and J8 are unused.
Figure 2. 8-Port 3ware 9500S-8 Seria l ATA RAID Co ntroller, Pchip
v1.5 (BBU-compatible)
Additional Details About the LED Status Connectors
As shown in Figures 1 through 5, LED connectors for individual
drives are on J7, J8, and J9 for the full size cards, and on J3 for the
half-size 4-port card.
Pin 1 is located in the lower left-hand corner of each 10-pin
connector. The odd-numbered pins, located on the bottom row, are
3.3V for the anode side of each LED to be connected. The evennumbered pins are the return or cathode side.
Table 1 summarizes the LED indicator pin positions for the
different controllers.
www.3ware.com 13
Installing the Hardware
Warning: A common or shared LED ground on a chassis is not
supported and can damage the 3ware controller. Check with your
chassis documentation before connecting.
Table 1: LED Indicator Pin Positions
Controller
9500S-4LP J3 : : : : : Orientation Horizontal
9500S-8
(Pchip v1.4)
9500S-8
(Pchip v1.5)
LED
Header
J7 : : : : : Orientation Horizontal
J8 : : : : : Orientation Horizontal
J9 : : : : : Orientation Horizontal
J7 : : : : : Orientation Horizontal
J8 : : : : : Orientation Horizontal
Pin Pair Comment
0 1 2 3 All Port number/All
(all activity indicator)
k-cathode-minus is on the top
a-anode-plus is on the bottom
0 1 2 3 NU Port number/NU (Not Used)
4 5 6 7 NU Port number/NU (Not Used)
NU NU NU NU All Not used/All
(all activity indicator)
k-cathode-minus is on the top
a-anode-plus is on the bottom
0 1 2 3 All Port number/All
(all activity indicator)
4 5 6 7 NU Port number / NU
(Not Used)
k-cathode-minus is on the top
a-anode-plus is on the bottom
14 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Installing a Serial ATA RAID Controller
Table 1: LED Indicator Pin Positions
Controller
LED
Header
Pin Pair Comment
9500S-12 J7 : : : : : Orientation Horizontal
0 1 2 3 NU Port number/NU (Not Used)
J8 : : : : : Orientation Horizontal
4 5 6 7 NU Port number/NU (Not
Used)
J9 : : : : : Orientation Horizontal
8 9 10 11 All Port number/All (all activity
indicator)
k-cathode-minus is on the top
a-anode-plus is on the bottom
LED indicators
for individual
drives on J7
and J8
Overall LED drive status
indicator: the last two pins
of J9. The anode is the
lower of the two pins and
the cathode is the upper.
I2C
connector
Serial ports are doublestacked connectors.
Odd-numbered ports 1
through 7 are located
below even-numbered
ports 0 through 6.
Ports:
6 and 7
4 and 5
2 and 3
Serial
number
(on plate)
SODIMM (memory
module)
LED connector details
J7 is for drives 0, 1, 2, 3 (left to right)
J8 is for drives 4, 5, 6, 7 (left to right)
The last two pins on
J7 and J8 are unused.
0 and 1
Figure 3. 8-Port 3ware 9500S-8 Seria l ATA RAID Co ntroller, Pchip
v1.4 (Non-BBU Compatible)
www.3ware.com 15
Installing the Hardware
LED indicators for
individual drives
on J3: 0, 1, 2, 3
(left to right)
Serial
number
(on plate)
SODIMM (memory
module)
Overall LED drive status
indicator: the last two pins
of J3. The anode is the
lower of the two pins and
the cathode is the upper.
BBU (Battery Backup
Unit) connector
I2C
connector
Serial ports are
double-stacked
connectors. Odd-
numbered ports 1
and 3 are located
below evennumbered ports 0
and 2.
Ports:
2 and 3
0 and 1
Figure 4. 4-Port 3ware 9500S-4 Serial ATA RAID Co ntroller
To connect serial cables to the controller
1 Take out the serial cables provided with the 3ware SAT A RAID
controller.
3ware serial controllers are supplied with serial interface
cables, one for each port on the controller.
One edge of each interface cable connector is keyed so that it
can only be inserted in one direction. This helps to ensure
proper orientation and installation
2 Align the cable connector with the connector on the controller,
matching the slotted key and carefully mate the connectors.
16 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Installing a Serial ATA RAID Controller
Note: The connectors on the end of the serial
controller and the drive are susceptible to damage
from excessive bending. Be careful not to insert or
remove the serial cable connector at an angle.
3 Repeat steps 2 and 3 for each additional interface cable. (You
will connect one cable for each hard drive you will attach.)
To install the controller in the computer
1 If the computer is running, shut it down. Turn off power to the
computer and disconnect the power cord from the outlet.
2 Make sure you are properly grounded. (For details about safety
precautions, see
page 10.)
3 Open the computer case according to the manufacturer’s
instructions.
4 Find the PCI slot you want to use for the serial 3ware RAID
controller.
For a discussion of which slot to use, see “Selecting the Slot in
Which to Install the Controller” on page 8
5 Remove the metal filler bracket for the slot.
Save this screw; it will be used to secure the serial 3ware RAID
controller after you have seated it in the slot.
6 Position the card in the slot so that the contacts will mate with
the grooves in the slot, and all pins make proper contact with
the PCI slot pins when pushed into place.
The 3ware RAID controller is keyed to ensure proper
installation into a full-sized PCI slot.
Make sure that the contacts will mate with the grooves in the
slot.
www.3ware.com 17
Installing the Hardware
7 Press down gently on the edge of the 3ware RAID controller
directly above the slot until it is fully seated.
8 Check that the 3ware RAID controller’s metal bracket covers
the hole in the case and secure the bracket with the screw that
was used to secure the filler bracket in step 5.
To connect the interface cables to the drives
1 If your drives are not already installed in the computer chassis
or hot swap carriers, install them now. Be sure that the drives
are connected to the power supply, either by cable or through
the drive cage.
2 For each drive, select the end of an interface cable not
connected to the 3ware RAID Controller and plug it into the
drive or drive carrier.
One edge of each interface cable connector is keyed to ensure
proper installation.
3 (Optional) Connect the drive activity LED connectors. See the
connection details on
Figure 1.
For a discussion of whether to make these connections, see
“Whether to Use the LED Status Connector” on page 9 and “To
connect serial cables to the controller” on page 16.
4 (Optional) If staggered spinup is desired (and supported by
your hard drives), set the appropriate jumpers on your hard
drives to enable staggered spinup.
Later, you will need to enable staggered spinup and specify the
staggered method (ATA-6 or SATA OOB) in the 3ware BIOS
Manager (3BM). For more information, see the 3ware 9000
Series Serial ATA RAID Controller User Guide.
5Turn to “Check your Installation and Close the Case” on
page 22.
18 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Installing a Serial ATA RAID Controller with Multi-lane Internal Connectors
Installing a Serial ATA RAID Controller
with Multi-lane Internal Connectors
I2C
connector
Serial
number
(on plate)
SODIMM (memory
module)
LED indicators for
individual drives on
J7, J8, and J9.
BBU (Battery
Backup Unit )
connector
The overall LED drive status
indicator is on the last two
pins of J7.
LED connector details
J7 is for drives 0, 1, 2, 3 (top to bottom)
J8 is for drives 4, 5, 6, 7 (top to bottom)
J9 is for drives 8, 9, 10, 11 (top to bottom)
For more details, see page 16.
Ports
8 to 11
Ports
4 to 7
Ports
0 to 3
The last two
pins on J8 and
J9 are unused.
Figure 5. 12-Port 3ware 9500S-12MI Serial ATA RAID Contro ller
Models 9500S-12MI and 9500S-8MI, have multi-lane internal
connectors, each of which can handle up to four drives. These
controllers can be installed in an enclosure with a backplane. The
type of cable you need will depend on the type of enclosure you
have:
For use with a backplane that has the InfiniBand 4x connectors
(SFF-8470), use the InfiniBand 4x cable, which has multi-lane
connectors on each end, as shown in Figure 6.
www.3ware.com 19
Installing the Hardware
Figure 6. Multi-lane Cable (InfiniBand 4x, SFF-8470)
For use with a backplane that has individual SATA connec tors
or individual serial ATA drives, use the break-out cable, which
has a multi-lane connector on one end, and four individual
SATA connectors on the other end.
To connect the multi-lane cables
Depending on the model of the controller and the number of drives
you will be connecting, you will connect two or three multi-lane
cables. Each cable supports up to four serial ATA ports.
1 Connect each interface cable to a multi-lane connector on the
controller. See
Figure 5.
When the cable is inserted correctly, you will feel it click into
place.
2 If your enclosure has a backplane, connect the other end of each
interface cable to the backplane.
If you are using a standard enclosure, connect each of the
individual SATA connectors to a drive.
20 3ware 9000 Series Serial ATA RAID Controller Installation Guide
Installing a Serial ATA RAID Controller with Multi-lane Internal Connectors
To install the controller in the computer
1 If the computer is running, shut it down. Turn off power to the
computer and disconnect the power cord from the outlet.
2 Open the computer case according to the manufacturer’s
instructions.
3 Fin d the PCI slot you want to use for the serial RAID controller.
4 Remove the metal filler bracket for the slot.
Save this screw; it will be used to secure the 3ware RAID
Controller after you have seated it in the slot.
5 Position the card in the slot so that the contacts will mate with
the grooves in the slot and all pins make proper contact with the
PCI slot pins when pushed into place.
The 3ware controller is keyed to ensure proper installation into
a full-sized PCI slot.
Make sure that the contacts will mate with the grooves in the
slot.
6 Press down gently on the edge of the 3ware RAID controller
directly above the slot until it is fully seated.
7 Check that the 3ware RAID controller’s metal bracket covers
the hole in the case and secure the bracket with the screw that
was used to secure the filler bracket in step 4.
To install the drives
1 If your drives are not already installed, install them now, either
by attaching them to the backplane, or by installing them in the
computer chassis.
2 Be sure that the power supply is connected to either the
backplane or the individual drives.
www.3ware.com 21
Installing the Hardware
3 Power down the system, disconnect the drives from the 7/8000
controller and remove the controller from the system.
4 Attach the drives to the 9000 controller, as described earlier in
this section.
Finishing Up
After you have installed the controller in the computer and attached
appropriate cables to the controller and drives, complete the
following steps to complete the hardware installation.
Check your Installation and Close the Case
1 Verify that the cables do not interfere with the operation of any
other components in the case or block the flow of cooling air.
2 Close the case and reconnect the power cables.
Configure your RAID Arrays
Turn to “Configuring Units” on page 27 for information about
configuring the RAID arrays.
22 3ware 9000 Series Serial ATA RAID Controller Installation Guide
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