Amazon Fire TV stick User Manual
Fire TV Stick User Guide
Fire TV Stick User Guide (PDF)
Fire TV Stick User Guide (PDF)
Fire TV Stick Basics
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Fire TV Stick Hardware Basics on page 5
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Navigate Your Amazon Fire TV Device on page 6
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Main Menu Basics on page 8
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Settings Basics on page 10
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Register or Deregister Your Amazon Fire TV Device on page 12
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Access & Remove Content on page 13
•
Set Up Parental Controls on page 15
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Use Your Voice to Search Amazon Fire TV Devices on page 16
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Differences between Amazon Fire TV and Fire TV Stick on page 17
Remote & Game Controller Basics
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Remote Basics on page 20
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Compatible Remotes for Amazon Fire TV Devices on page 26
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Game Controller Basics on page 27
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Pair a Remote or Game Controller on page 29
Fire TV Remote App Basics
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Fire TV Remote App Basics on page 31
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Download & Pair the Fire TV Remote App on page 33
Quick Fixes
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Can't Connect to Wi-Fi on page 35
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Can't Pair a Remote or Game Controller on page 36
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Video Issues on Your Amazon Fire TV Device on page 37
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Basic Troubleshooting for Amazon Fire TV Devices on page 38
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Can't Pair the Fire TV Remote App on page 40
Set Up Fire TV Stick
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Get Started with Fire TV Stick on page 42
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Set Up Fire TV Stick Hardware on page 44
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Set Up a Wireless or Wired Connection on page 45
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Connect Your Amazon Fire TV Device to a Public Wi-Fi Network on page 46
Watch Movies & TV Shows
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Buy or Rent Movies & TV Shows on page 48
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Watch Movies & TV Shows on page 49
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Use an Amazon Fire TV Device as a Display Mirroring Destination on page 50
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Use an Amazon Fire TV Device with a Second Screen Device on page 51
2
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Turn On or Customize Closed Captions on page 54
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View Actor and Scene Information on Amazon Fire TV Devices on page 52
Play Games & Apps
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Buy, Download and Uninstall Games & Apps on page 56
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Play Games & Apps on page 58
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Turn Off In-App Purchasing on page 60
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About GameCircle on page 61
Listen to Music
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Listen to Music on page 64
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View Song Lyrics on page 65
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Listen to Prime Music with an Amazon Fire TV Device on page 66
Manage Photos & Personal Videos
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View Photos & Personal Videos on page 68
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Add Photos & Personal Videos to Cloud Drive on page 70
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Set Screen Savers on page 71
Fire TV Stick User Guide (PDF)
Learn More
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Manage Subscriptions for your Amazon Fire TV Device on page 72
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Sharing Content On Amazon Fire TV Devices on page 73
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Use Amazon Fire TV Devices in a Different Country on page 74
3
Amazon Fire TV Device Basics
Amazon Fire TV Device Basics
Learn how to navigate and access content and settings on your Amazon Fire TV device.
In This Section
•
Amazon Fire TV Hardware Basics
•
Fire TV Stick Hardware Basics on page 5
•
Navigate Your Amazon Fire TV Device on page 6
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Main Menu Basics on page 8
•
Settings Basics on page 10
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Register or Deregister Your Amazon Fire TV Device on page 12
•
Access & Remove Content on page 13
•
Set Up Parental Controls on page 15
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Use Your Voice to Search Amazon Fire TV Devices on page 16
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Differences between Amazon Fire TV and Fire TV Stick on page 17
4
Fire TV Stick Hardware Basics
Fire TV Stick Hardware Basics
Hardware Description
Fire TV Stick The Fire TV Stick includes a micro-USB port (for power
only) and an HDMI connector. The HDMI connector goes
directly into your TV or into the included HDMI extender.
Note: Fire TV Stick only supports HDMI output.
USB Cable and Power Adapter The USB cable connects your Fire TV Stick to a power
source. Plug one end of the cable into the micro-USB
port on your Fire TV Stick and the other end into the
included power adapter and a power outlet.
You can also plug the USB cable into a USB port on your
TV for power, but using the included power adapter and
plugging it into a power outlet is recommended for
optimal performance.
The USB port can't be used to connect Fire TV Stick to
computers or other devices.
To turn off Fire TV Stick, unplug the USB cable from the
device or from the power source.
Note: It is not necessary to turn off Fire TV Stick when
you are finished using it. Your Fire TV Stick is designed
to conserve energy by going into sleep mode after 30
minutes, while continuing to automatically receive
important software updates.
HDMI Extender Cable The HDMI extender is included with your Fire TV Stick
and can be used to ensure your Fire TV Stick fits
securely into your TV. The HDMI extender may also
improve your Wi-Fi connection.
To use the HDMI extender, plug the Fire TV Stick into the
HDMI extender, and then plug the HDMI extender into an
available HDMI port on your TV.
5
Navigate Your Amazon Fire TV Device
Navigate Your Amazon Fire TV Device
Use your compatible remote to access the Home screen and your movies, TV shows, games, and apps.
Press the 5-way directional track pad to move up, down, left, or right. Press the middle Select button to
select a content item, function, or category.
To learn more about using your smartphone as a remote, go to Fire TV Remote App Basics on page 31.
To do this... Try this...
Go to the Home screen
Press the Home button.
Return to the previous screen
Press the Back button.
Select a movie, TV show, game, or app
Press the middle Select button.
Wake up your Amazon Fire TV device
Put your Amazon Fire TV device to Sleep
Access purchased movies, TV shows, games, and apps
Press any button to wake up your Amazon Fire TV
device. Your Amazon Fire TV device goes into sleep
mode after 30 minutes of inactivity or shows the screen
saver according to your screen saver settings.
Your Amazon Fire TV device goes into sleep mode after
30 minutes of inactivity. However, you can manually put
the device into Sleep mode:
From the Home screen, go toSettings > System >
Sleep.
Tip: Quickly access various features with the Quick
Access Menu. To open it, press and hold the Home
button on your Amazon remote.
From the Home screen, select one of the following
options from the Main Menu:
•
Video Library - Your purchased or rented Amazon
Instant Video movies and TV shows.
Note: Movies and TV shows from third-party apps,
such as Netflix and Hulu, are only accessible directly
from the apps, not the Video Library.
Remove content from the Home screen
6
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Games - Your purchased games appear in Your
Games Library.
•
Apps - Your purchased apps appear in Your Apps
Library.
•
Music - Purchased, imported, and Prime content
added to your library will appear in Your Music
Library.
To remove an item from the Recent carousel, navigate to
the item, and then select Remove from Recent.
To do this... Try this...
To remove a title from Recommended Movies and TV,
navigate to the item, and then select Not Interested.
Navigate Your Amazon Fire TV Device
Change the screen saver settings
Turn off your Amazon Fire TV device
Figure 1: Video: Basics
From the Home screen, select Settings > System >
Screen Saver . Update the screen saver slide style, slide
speed, start time, and photo album.
To turn off your Amazon Fire TV device, unplug the
power cord from the back of the device or from the wall
outlet.
You can also put the device into Sleep mode:
From the Home screen, go to Settings > System >
Sleep.
Note: You don't need to turn off the Amazon Fire TV
device when you are finished using it. It will to go into
sleep mode after 30 minutes, while continuing to
automatically receive important software updates. On
Amazon Fire TV, the LED indicator on the front of the
device will turn off when the device is in sleep mode.
7
Main Menu Basics
Main Menu Basics
The Home screen includes the Main Menu, which allows you to access your account and device settings,
along with movie, TV show, game, and app content libraries.
Press the Home button on the remote to return to the Home screen and Main Menu options.
Main Menu option Description
Search
Home
Prime Video
Search for movies, TV shows, games, apps, music, and
music videos from Vevo. Use the remote to search for
content titles using voice input or an onscreen keyboard.
Review content recommendations and recent activity.
Recent - Your recently viewed movies, TV shows,
games, Cloud Drive photos/videos, or apps. To remove
an item from Recent, navigate to item and then select
Remove from Recent.
Featured Movies & TV or Apps & Games - Timely and
relevant promotions featured by Amazon and other
content providers. You cannot remove items from the
Featured listings.
Other Movies, TV, Apps & Games – Automated listings
that include Amazon’s newest (New Releases, Recently
Added to Prime), best (Top Movies, Free Games), or
recommended content (Recommended Movies,
Recommended TV). You can only remove items from the
Recommended Movies and TV listings.
If you are an Amazon Prime member, you can quickly
and easily browse the Prime Instant Video library and
watch movies and TV shows in this category at no extra
cost.
Movies
TV
Watchlist
8
Rent, buy, and watch movies from the Amazon Instant
Video store and some other installed video apps.
If you are an Amazon Prime member, you can quickly
and easily browse the Prime Instant Video library and
watch movies and TV shows in this category at no extra
cost.
Buy and watch TV show episodes or seasons from the
Amazon Instant Video store and some other installed
video apps.
If you are an Amazon Prime member, you can quickly
and easily browse the Prime Instant Video library and
watch movies and TV shows in this category at no extra
cost.
Access your Amazon Instant Video Watchlist. Your
Watchlist is a list of movies or TV shows you want to buy,
Main Menu option Description
rent, or watch later. After you buy or rent the movie or TV
show, it is available to stream from your Video Library.
Main Menu Basics
Video Library
FreeTime (only available on Amazon Fire TV)
Games
Apps
Your Video Library includes all of the Amazon Instant
Video movies and TV shows you’ve purchased or are
currently renting, but does not include the movies and TV
shows that you've watched through Prime Instant Video.
Content you purchase is stored in the Cloud and
available to stream to your device.
Movies and TV shows from third-party apps, such as
Netflix and Hulu, are only accessible directly from the
apps, not the Video Library.
Set up and manage Amazon FreeTime profiles from your
Amazon Fire TV. Amazon FreeTime allows you to create
up to four personalized profiles for your children to
access videos, apps, and games that you selected for
them.
Shop for, buy, and play games from the Amazon
Appstore. Use your Amazon GameCircle profile to view
and compare achievements, leaderboards, and time
played in a game.
You can pair Amazon Fire or Bluetooth game controllers
with your device.
Shop for and buy games and apps from the Amazon
Appstore. Movies and TV shows available through thirdparty apps, such as Netflix and Hulu, can be accessed
through those apps in the Apps menu.
Music
Photos
Settings
Browse and stream the music from Your Amazon Music
Library, including songs you purchased from the Digital
Music Store or imported to Your Music Library. Listen to
Prime Music that you added to you library from another
device. While listening to songs on your Amazon Fire TV
device, X-Ray for Music displays the lyrics so you can
follow along, if available.
Note: You will only be able to play Prime music that has
been added to your library from a computer or another
compatible device, such as the Amazon Music app on
your phone or your Fire Tablet. You cannot add new
Prime Music from your Amazon Fire TV device.
Access photos and personal videos from your Amazon
Cloud Drive account. You can also start photo slideshows
and set individual photos as screen savers.
View and manage your Amazon Fire TV device apps,
controllers, parental controls, Internet connection, and
more.
9
Settings Basics
Settings Basics
Your Amazon Fire TV device is designed to make most configuration settings automatic, but you can use
the Settings menu to further manage your apps, Internet connection, controllers, screen savers, and more.
From the Home screen, select Settings.
Tip: You can quickly access Settings by pressing and holding the Home button on your remote or on the most recent
version of the Fire TV Remote App.
Setting Description
Display and Sounds
(FreeTime &) Parental Controls
Set a screen saver, configure the display, mirror a
compatible device, and manage audio settings.
Second Screen Notifications
Enable discovery of Amazon Instant Video playback and
Photos on Amazon Fire TV device from nearby
compatible mobile devices.
To learn more, go to Use an Amazon Fire TV Device with
a Second Screen Device on page 51.
Enable or disable Amazon FreeTime, which allows you to
create a personalized profile for your child to access
videos, apps, and games that you selected for them.
Parental Controls restrict purchasing, content types, and
access to other features.
On Amazon Fire TV, enable or disable Amazon
FreeTime, which allows you to create a personalized
profile for your child to access videos, apps, and games
that you selected for them. Amazon FreeTime is not
available on Fire TV Stick.
Note: Parental Controls will not restrict content in thirdparty applications. Parental controls for third-party
applications are determined by the app provider.
Controllers and Bluetooth Devices
Applications
10
Add, unpair, or update remotes and Bluetooth game
controllers. View paired remote apps and third party
remotes.
Go to Fire TV Remote App Basics on page 30 to learn
how to pair and update the Fire TV Remote App.
Add and unpair supported Bluetooth accessories, such
as headphones. Go to Connect a Bluetooth Accessory to
Your Amazon Fire TV for more information.
•
Manage Amazon GameCircle, Appstore, and install
application settings.
•
Enable or disable GameCircle nickname sharing,
Whispersync for Games, Appstore automatic
updates, and in-app purchases.
•
force stop, clear data, clear cache, or uninstall
downloaded applications.
Setting Description
Note: If you clear data, the app will not be deleted;
however, your saved information, such as game scores,
may be lost.
Settings Basics
System
Help
My Account
Figure 2: Video: Settings
•
Put your Amazon Fire TV device to sleep
•
Restart your device
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View device information
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Manage USB Storage (Amazon Fire TV only)
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Change network or time zone settings
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Disable app notifications (Quiet Time)
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Check for software updates
•
Factory reset your device
Access help videos, quick tips, and Amazon customer
service information.
Register or deregister your Amazon Fire TV device with
your Amazon account. You can also select Sync
Amazon Content to make sure your latest content
purchases are available on your device.
11
Register or Deregister Your Amazon Fire TV Device
Register or Deregister Your Amazon Fire TV
Device
In order to use your Amazon Fire TV device, register it to your Amazon account.
To register your device, connect it to the Internet. To learn more, go to Set Up a Wireless or Wired
Connection on page 45.
If you purchased your Amazon Fire TV device online from Amazon using your Amazon account, it should
already be registered to you. If you purchased your Amazon Fire TV device from another retailer or
received it as a gift, follow the on-screen instructions for entering your Amazon account information and
password.
To verify that your Amazon Fire TV device is registered to your Amazon account:
1. From the Home screen, select Settings > My Account.
• If no account is currently registered, select Register to register your Amazon Fire TV device to the
desired Amazon account.
• If you would like to register a different Amazon account, select the Amazon account that is currently
registered, and then select Deregister.
Related Help Topics
Change Your 1-Click Settings
Set Up a Wireless or Wired Connection on page 45
12
Access & Remove Content
Access & Remove Content
Your Amazon Fire TV device can access Amazon and third-party apps, games, music, videos, and more,
which are referred to as “content” throughout our Help pages. There are several ways to access and
remove content from your Amazon Fire TV device.
To find content, such as movies, TV shows, games, and apps, select a content type from the Main Menu
on the Home screen.
To access... Do this...
Prime Instant Video Movies & TV shows
Amazon Instant Video purchases or rentals
Amazon Instant Videos to buy, rent, or watch later
Music
Navigate to the Recently Added Prime Movies & TV or
Top Prime Movies or TV listings.
If you are a Prime member and a movie or TV show is
eligible for Prime Instant Video, select the artwork of the
video to watch it at no additional cost.
From the Home screen, select Video Library. Your
Video Library includes all the Amazon Instant Video
movies and TV shows you’ve purchased and all active
rentals. Once a rental period has expired, you will no
longer see the video in your Video Library.
From the Home screen, select Watchlist. Your Watchlist
is a list of Amazon Instant Video movies or TV shows you
want to buy, rent, or watch later. After you buy or rent the
movie or TV show, it is also available from your Video
Library.
Note: Content from third-party apps, such as Netflix and
Hulu, cannot be added to your Watchlist or Video Library.
From the Home screen, select Music to access all of the
music in your Amazon Music Library.
Note: You cannot browse or add Prime Music to your
collection with your Amazon Fire TV device. Add Prime
Music to your collection from the Amazon Music app on a
supported device. You can also go to www.amazon.com/
primemusic to add Prime Music to your library.
Game Purchases
App Purchases
From the Home screen, select Games. Your purchased
games appear in Your Games Library. Your Games
Library includes all the games you purchased from the
Amazon Appstore.
From the Home screen, select Apps. Your purchased
apps appear in Your Apps Library. Your Apps Library
includes all the apps you purchased from the Amazon
Appstore.
13
Remove Content from Your Amazon Fire TV Device
Remove Content from Your Amazon Fire TV
Device
If you have content that you no longer use, you can remove items from your Amazon Fire TV device. Any
purchases made from Amazon are saved to the Cloud and can be downloaded again to your device.
Note: Individual app settings or in-app items may be lost when removed from your Amazon Fire TV device.
To remove content from... Do this...
Watchlist
Recently Watched sections
Video Library
Recent carousel
Games or Apps Go to Buy, Download and Uninstall Games & Apps on
From Watchlist, navigate to a movie or TV show, and
then select Remove from Watchlist.
From Movies or TV, navigate to a movie or TV show, and
then select the Remove from Recently Watched.
You cannot remove content from your Video Library
using Amazon Fire TV device. The content you purchase
is stored in the Cloud and can only be removed from
Manage Your Content and Devices (Amazon.com full
site).
On the Home screen, you’ll see personalized
recommendations in the Recent section. The listings that
display are based on your recent activity.
To remove an item, navigate to the item and then select
Remove from Recent.
Note: You cannot remove Featured or Top content on
the Home screen.
page 56 for details.
14
Set Up Parental Controls
Set Up Parental Controls
With Parental Controls, you can block purchases and restrict access to Amazon movies, TV shows,
games, apps, photos, and more.
Note: Parental controls do not restrict content in third-party applications. Parental controls for third-party applications
are determined by the app provider.
When entering the PIN, you will need to use an Amazon remote or the Fire TV Remote App. You cannot
use a third-party remote.
1. From the Home screen, select Settings, and then select Parental Controls.
2. Using your remote, press the Select button to turn parental controls On or Off.
3. Enter your Parental Controls PIN, and then select Next.
Your PIN is the same PIN you use for other Amazon services such as Amazon Instant Video.
Note: If you forget your PIN, go to Amazon Instant Video SettingsAmazon Instant Video Settings (Amazon.com full
site)Amazon Instant Video Settings (https://www.amazon.com/video/settings) to reset your Parental Controls PIN.
4. After you set a PIN, you can set one or more of the following settings:
• Require a PIN for all purchases
• Require a PIN for Amazon Instant Video only
• Block the ability to view or purchase certain content types, such as games, apps, or photos
• Change your Parental Controls PIN
After you enable Parental Controls, most actions related to content viewing, purchasing, or changing
settings will require you to enter your Parental Controls PIN.
Related Help Topics
Turn Off In-App Purchasing on page 60
Set Up Your Amazon Instant Video PIN
15
Use Your Voice to Search Amazon Fire TV Devices
Use Your Voice to Search Amazon Fire TV
Devices
The Voice Search feature allows you to use your voice to search for movies, TV shows, apps, games, and
more.
To use your voice to search, you must have the Amazon Fire TV Voice Remote or the Fire TV Remote App
installed on a compatible device. Voice search will not work with third-party voice-enabled remotes. The
Amazon Fire TV Remote, which is included with Fire TV Stick, does not support voice search.
Note: If you pair multiple voice remotes or remote apps with your Amazon Fire TV device at the same time, Voice
Search will only work with the first paired remote.
1.
On your Amazon Fire TV Voice Remote, press and hold the button.
A microphone icon should appear on the screen, and you will see Listening...
Tip: If you are using the Fire TV Remote App, press and hold the Voice icon and drag down on the screen.
2. Continue to hold the Voice button and say keywords related to the content items you want to search for
(such as the title or genre), and then release the Voice button when you're done speaking.
Your Amazon Fire TV device will search your content library, the Amazon stores, and any compatible
apps for related content. The results will appear on your TV screen.
Tip: To optimize your Voice Search experience, make sure you:
Speak one to eight inches from the microphone
Have one person speak at a time
Reduce background noise
Say a movie title, actor name, character name, or genre instead of full sentences or commands, as your
Amazon Fire TV device does not support natural language commands.
To search for videos that are included with Amazon Prime at no additional charge, add the phrase "Prime only"
to a voice search.
3. Use the directional track pad on the remote to review your search results, and then press the Select
button to select an item.
If you experience issues searching for content using voice input, press up on the remote to use Text
Search to enter your search terms with the onscreen keyboard.
Related Help Topics
Voice Search FAQ
Fire TV Remote App Basics on page 30
16
Differences between Amazon Fire TV and Fire TV Stick
Differences between Amazon Fire TV and Fire
TV Stick
There are some hardware and software differences between Amazon Fire TV and Fire TV Stick
Category Amazon Fire TV Fire TV Stick
Internet Connection Wired or Wireless
Public Wi-Fi compatible
Audio Output Dolby Digital Plus and 5.1 surround
sound
Music Same availability
•
Your Amazon Music
•
Prime Music that you added to
your library
•
Third-party apps
Videos Same availability
•
Amazon Instant Video
•
Prime Instant Video
•
Third-party apps
•
X-Ray information for select
Amazon and Prime Instant Video
titles
Wireless only
Public Wi-Fi compatible
Dolby Digital Plus
Same availability
•
Your Amazon Music
•
Prime Music that you added to
your library
•
Third-party apps
Same availability
•
Amazon Instant Video
•
Prime Instant Video
•
Third party apps
•
X-Ray information for select
Amazon and Prime Instant Video
titles
Games All games, including those with high
end graphics like Sev Zero.
All games listed as being compatible
with Fire TV Stick. From a game or
app detail page, view the Works With
box, or filter your search results.
Apps All apps All apps listed as being compatible
with Fire TV Stick. From a game or
app detail page, view the Works With
box, or filter your search results.
Amazon FreeTime and Amazon
Available Not Available
FreeTime Unlimited
Remotes Included Amazon Fire TV Voice Remote
(compatible with Fire TV Stick)
•
Hardware
USB Compatibility
8 GB storage
•
2 GB memory
•
USB storage
•
Xbox 360 wireless gaming
Amazon Fire TV Remote (compatible
with Amazon Fire TV)
•
8 GB storage
•
1 GB memory
Note Available
receivers
17
Differences between Amazon Fire TV and Fire TV Stick
Category Amazon Fire TV Fire TV Stick
•
Keyboards and mice
•
Flirc USB dongle
Compatible Blueooth Accessories
•
Bluetooth game controllers
•
Headphones
•
Keyboards
•
Mice
•
Some third-party remotes
Go to Compatible Bluetooth
Accessories for Amazon Fire TV for
more information.
•
Bluetooth Game Controllers
18
Remote & Game Controller Basics
Remote & Game Controller Basics
Navigate and interact with your Amazon Fire TV device by pairing the included remote and optional game
controllers.
In This Section
•
Remote Basics on page 20
•
Game Controller Basics on page 27
•
Pair a Remote or Game Controller on page 29
•
Compatible Remotes for Amazon Fire TV Devices on page 26
19
Remote Basics
Remote Basics
Your Amazon Fire TV device includes a wireless remote with a 5-way directional track pad that allows you
to quickly and easily navigate your device.
Before you can use the remote, you must install the 2 AAA batteries (included) and pair it with your
Amazon Fire TV device.
To pair a third party remote, go to Connect a Bluetooth Accessory to Your Amazon Fire TV. Controls and
performance may vary.
Amazon Fire TV Voice Remote (Front)
Included with Amazon Fire TV.
20
Amazon Fire TV Voice Remote (Back)
To insert the 2 AAA batteries into the Amazon Fire TV Voice Remote:
1. Firmly press down the latch on the back of the remote and lift upwards.
Amazon Fire TV Voice Remote (Front)
Note: It can take a considerable amount of pressure to open the battery door.
2. Pull away the battery door.
Remote Basics
3. Insert two AAA Batteries.
4. Slide the door back in place. Press down to secure.
21
Remote Basics
Amazon Fire TV Voice Remote (Front)
Amazon Fire TV Remote (Front)
Included with Fire TV Stick.
22
Amazon Fire TV Remote (Back)
To insert the 2 AAA batteries into the Amazon Fire TV Remote:
1. Rotate the Fire TV Remote so the top edge is facing downwards.
Amazon Fire TV Remote (Front)
2. Apply pressure on the indent of the battery door and slide upwards.
Note: It can take a considerable amount of pressure to open the battery door.
Remote Basics
3. Pull away the battery door and insert 2 AAA batteries.
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