Amazon Fire TV User Manual

Amazon Fire TV User Guide

Amazon Fire TV User Guide

Contents

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Contents

Amazon Fire TV Basics ................................................................................ 1

Hardware Basics ...................................................................................................................... 1

Navigate Your Amazon Fire TV ............................................................................................... 2

Main Menu Basics .................................................................................................................... 3

Settings Basics ......................................................................................................................... 5

Register or Deregister Your Amazon Fire TV ......................................................................... 5

Access & Remove Content ...................................................................................................... 6

Access Your Content........................................................................................................... 6

Remove Content from Your Amazon Fire TV ...................................................................... 7

Set Up Parental Controls ......................................................................................................... 7

Remote & Game Controller Basics ............................................................. 9

Remote Basics .......................................................................................................................... 9

Use Your Voice to Search Amazon Fire TV ...................................................................... 10

Voice Search Tips ............................................................................................................. 10

Game Controller Basics ......................................................................................................... 11

Pair a Remote or Game Controller ........................................................................................ 12

Pair an Additional or Replacement Remote ...................................................................... 12

Set Up Amazon Fire TV .............................................................................. 14

What do I need to use Amazon Fire TV? .............................................................................. 14

Set Up Amazon Fire TV Hardware ......................................................................................... 14

Set Up a Wireless or Wired Connection ............................................................................... 15

Wired Network Connection ................................................................................................ 15

Wireless Network Connection ........................................................................................... 15

Watch Movies & TV Shows ........................................................................ 17

Buy or Rent Movies and TV Shows ...................................................................................... 17

Watch Movies & TV Shows .................................................................................................... 17

Use Amazon Fire TV as a Display Mirroring Destination .................................................... 18

Use Amazon Fire TV with a Second Screen Device ............................................................ 18

Turn On or Customize Closed Captions............................................................................... 20

Play Games & Apps ................................................................................... 21

Buy, Download, and Uninstall Games & Apps ..................................................................... 21

Buy & Download Games and Apps ................................................................................... 21

Uninstall Games & Apps ................................................................................................... 21

Play Games & Apps ............................................................................................................... 22

Turn Off In-App Purchasing .................................................................................................. 22

About GameCircle .................................................................................................................. 22

Hide Your GameCircle Profile ............................................................................................... 23

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Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Contents

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Manage Photos & Screen Savers .............................................................. 24

View Photos & Personal Videos ............................................................................................ 24

View Slideshows .................................................................................................................... 24

Set Screen Savers .................................................................................................................. 24

Quick Fixes ................................................................................................. 26

Can’t Connect to Wi-Fi ........................................................................................................... 26

Can’t Pair a Remote or Game Controller .............................................................................. 26

Basic Troubleshooting for Amazon Fire TV ......................................................................... 27

Product Information ................................................................................... 29

Safety and Compliance Information ..................................................................................... 29

Maintaining Your Amazon Fire TV ........................................................................................ 29

Batteries .................................................................................................................................. 29

Servicing Your Device............................................................................................................ 30

Other Safety Considerations ................................................................................................. 30

Using Your Amazon Fire TV Around Other Electronic Devices ......................................... 31

FCC Compliance Statement .................................................................................................. 31

Information Regarding Exposure to Radio Frequency Energy .......................................... 32

Recycling Amazon Fire TV Properly ..................................................................................... 32

Product Specifications........................................................................................................... 32

Legal Terms ............................................................................................................................ 32

Amazon Fire TV One-Year Limited Warranty ....................................................................... 33

Additional Information ........................................................................................................... 34

Patent Notices ........................................................................................................................ 34

Trademark Notices ................................................................................................................. 35

Copyright Notices .................................................................................................................. 35

Other Notices .......................................................................................................................... 35

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Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Amazon Fire TV Basics

1

Amazon Fire TV Basics

Port

Description

The power port connects the included power adapter from
Amazon Fire TV to a power outlet. To turn off Amazon Fire TV,
unplug the power adapter from the back of the device or from the
wall outlet.

A pulsing white light means your Amazon Fire TV is powering on, or

is looking for a remote. If you don’t see the light, try a different

power outlet.

Note: It is not necessary to turn off Amazon Fire TV when you are
finished using it. Your Amazon Fire TV is designed to conserve
energy by going into sleep mode after 30 minutes, while continuing
to automatically receive important software updates.

The HDMI port connects an HDMI cable from Amazon Fire TV to
your high-definition TV.

Note: An HMDI cable is not included with Amazon Fire TV.

Learn how to navigate and access content and settings on Amazon Fire TV.

Hardware Basics

Locate power, HDMI, and Ethernet ports on your Amazon Fire TV device.

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Amazon Fire TV User Guide

Amazon Fire TV Basics

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Port

Description

The optical audio port can be used to connect to a stereo system.

Note: An audio cable is not included with Amazon Fire TV.

ETHERNET

Use the Ethernet port if you want to connect Amazon Fire TV to the
Internet with a wired connection. The Ethernet port connects an
Ethernet cable from Amazon Fire TV to a router or modem.

A wired connection is not required to use Amazon Fire TV; it is
designed to connect to the Internet with either a wireless or wired
connection.

Note: An Ethernet cable is not included with Amazon Fire TV.

USB

The USB port currently does not support any accessories.

To do this…

Try this…

Go to the Home screen
Press the Home button.

Return to the previous
screen

Press the Back button.

Select a movie, TV show,
game, or app

Press the middle Select button.

Wake up
Amazon Fire TV

Press any button to wake up Amazon Fire TV. Your
Amazon Fire TV goes into sleep mode after 30 minutes
of inactivity or shows the screensaver according to
your screen saver settings.

Navigate Your Amazon Fire TV

Use your Amazon Fire TV remote to access the Home screen and your movies, TV shows,
games, and apps. Press the 5-way directional track pad to move up, down, left, or right. Press
the middle Select button to select a content item, function, or category.

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Amazon Fire TV User Guide

Amazon Fire TV Basics

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To do this…

Try this…

Access purchased movies,
TV shows, games, and
apps

From the Home screen, select one of the following
options from the Main Menu:

 Video Library - Your purchased or rented

Amazon Instant Video movies and TV shows.
Note: Movies and TV shows from third-party
apps, such as Netflix and Hulu, are only
accessible directly from the apps, not the
Video Library.

 Games - Your purchased games appear in

Your Games Library.

 Apps - Your purchased apps appear in Your

Apps Library.

Remove content from the
Home screen

To remove an item from the Recent carousel, navigate
to the item and then select Remove from Recent. To
remove a title from Recommended Moves and TV,
navigate to the item and then select Not Interested.

Change the screen saver
settings

From the Home screen, select Settings, select System,
and then select Screen Saver. Update the screen saver
slide style, slide speed, start time, and photo album.

Turn off Amazon Fire TV

To turn off Amazon Fire TV, unplug the power adapter
from the back of the device or from the wall outlet.

Note: It is not necessary to turn off Amazon Fire TV
when you are finished using it. Your Amazon Fire TV
is designed to go into sleep mode after 30 minutes,
while continuing to automatically receive important
software updates. The LED indicator on the front of the
device will turn off when the device is in sleep mode.

Main Menu Option

Description

Search

Search for movies, TV shows, games, apps, and music videos from
Vevo. Use the remote to search for content titles using voice input or
an onscreen keyboard.

Main Menu Basics

The Home screen includes the Main Menu, which allows you to access to your account and
device settings, along with movie, TV show, game, and app content libraries.

From any screen on your Amazon Fire TV device, press the Home button to return to
the Home screen and Main Menu options.

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Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Amazon Fire TV Basics

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Main Menu Option

Description

Home

Review content recommendations and recent activity.

 Recent - Your recently viewed movies, TV shows, games,

or apps. To remove an item from Recent, navigate to item
and then select Remove from Recent.

 Featured Movies & TV or Apps & Games - Timely and

relevant promotions featured by Amazon and other content
providers. You cannot remove items from the Featured
listings.

 Other Movies, TV, Apps & Games – Automated listings

that include Amazon’s newest (New Releases, Recently

Added to Prime), best (Top Movies, Free Games), or
recommended content (Recommended Movies,

Recommended TV). You can only remove items from the
Recommended Movies and TV listings.

Movies

Rent, buy, and watch movies from the Amazon Instant Video store.
If you are an Amazon Prime member, you can watch Prime Instant
Video movies at no extra cost.

TV

Buy and watch TV show episodes or seasons from the Amazon
Instant Video store. If you are an Amazon Prime member, you can
watch Prime Instant Video TV shows at no extra cost.

Watchlist

Access your Amazon Instant Video Watchlist. Your Watchlist is a
list of movies or TV shows you want to buy, rent, or watch later.
Once you buy or rent the movie or TV show, it is available to stream
from your Video Library.

Video Library

Access Your Video Library. Your Video Library includes all the

Amazon Instant Video movies and TV shows you’ve purchased or

are currently renting, but does not include the movies and TV shows
that you watched through Prime Instant Video. Content you purchase
is stored in the Cloud and available to stream to your
Amazon Fire TV.

Movies and TV shows from third-party apps, such as Netflix and
Hulu, are only accessible directly from the apps, not the Video
Library.

Games

Shop for, buy, and play games from the Amazon Appstore. Use your
Amazon GameCircle profile to view and compare achievements,
leaderboards, and time played in a game.

You can pair Amazon Fire or Bluetooth game controllers with
Amazon Fire TV.

Apps

Shop for and buy games and apps from the Amazon Appstore.
Movies and TV shows available through third-party apps, such as
Netflix and Hulu, can be accessed through those apps in the Apps
menu.

Photos

Access photos and personal videos from your Amazon Cloud Drive
account. You can also start photo slideshows and set individual
photos as screen savers.

Settings

View and manage your Amazon Fire TV apps, controllers, parental
controls, Internet connection, and more.

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Amazon Fire TV User Guide

Amazon Fire TV Basics

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Settings Basics

Setting

Description

Help

Access help videos, quick tips, and Amazon customer service
information.

My Account

Register or deregister your Amazon Fire TV device with your
Amazon account. You can also select Sync Amazon Content to
make sure your latest content purchases are available on your
Amazon Fire TV.

Second Screen

Enable discovery of Amazon Instant Video playback on Fire TV
from nearby compatible tablets. Press the Select button on your
remote to change the button to say ON. To disable Second Screen,
press the Select button to change the button to say OFF.

Applications

Manage your Amazon GameCircle, Appstore, and installed
application settings. You can enable or disable GameCircle
nickname sharing, Whispersync for Games, Appstore automatic
updates, and in-app purchases. You can also force stop, clear data,
clear cache, or uninstall downloaded applications.

Note: If you clear data, the app will not be deleted, however, your
saved information, such as game scores, may be lost.

Parental Controls

Block purchases and restrict access to movies, TV shows, games,
apps, photos, and more.

Note: Parental Controls will not restrict content in third-party
applications. Parental controls for third-party applications are
determined by the app provider.

Controllers

Pair or update compatible Amazon Fire TV remotes and Bluetooth
game controllers.

System

View and manage device information and settings for your
Amazon Fire TV, such as screen savers, Wi-Fi network, display
calibration, audio, and time zone settings.

Your Amazon Fire TV is designed to make most configuration settings automatic, but you can
use the Settings menu to further manage your apps, Internet connection, controllers, screen
savers, and more.

From the Home screen, select Settings.

Register or Deregister Your Amazon Fire TV

In order to use your Amazon Fire TV, register it to your Amazon account.

To register your Amazon Fire TV, you must be connected to the Internet.

If you purchased your Amazon Fire TV online from Amazon using your Amazon account, it

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should already be registered to you. If you purchased your Amazon Fire TV from another
retailer or received it as a gift, follow the on-screen instructions for entering your Amazon

Amazon Fire TV User Guide

Amazon Fire TV Basics

6

account information and password.

To access…

Do this…

Prime Instant Video Movies
& TV shows

Navigate to the Recently Added Prime
Movies & TV or Top Prime Movies or TV

listings. If you are a Prime member and a
movie or TV show is eligible for Prime Instant
Video, select the artwork of the video to watch
it at no additional cost.

Amazon Instant Video
purchases or rentals

From the Home screen, select Video Library.
Your Video Library includes all the Amazon

Instant Video movies and TV shows you’ve

purchased and all active rentals. Once a rental
period has expired, you will no longer see the
video in your Video Library.

Amazon Instant Videos to
buy, rent, or watch later

From the Home screen, select Watchlist. Your
Watchlist is a list of Amazon Instant Video
movies or TV shows you want to buy, rent, or
watch later. After you buy or rent the movie or
TV show, it is also available from your Video
Library.

Note: Content from third-party apps, such as
Netflix and Hulu, cannot be added to your
Watchlist or Video Library.

Game purchases

From the Home screen, select Games. Your
purchased games appear in Your Games
Library. Your Games Library includes all the
games you purchased from the Amazon
Appstore.

To verify that your Amazon Fire TV is registered to your Amazon account:

 From the Home screen, select Settings, and then select My Account. Review the

registration information.

o If no account is currently registered, select Register to register your

Amazon Fire TV to the desired Amazon account.

o If you would like to register a different Amazon account, select the Amazon

account that is currently registered, and then select Deregister.

Access & Remove Content

Your Amazon Fire TV device can access Amazon and third-party apps, games, music, videos,
and more, which are referred to as "content" throughout our Help pages. There are several
ways to access and remove content from your Amazon Fire TV device.

Access Your Content

To find content, such as movies, TV shows, games and apps, select a content type from the
Main Menu on the Home screen.

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Amazon Fire TV User Guide

Amazon Fire TV Basics

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To access…

Do this…

App purchases

From the Home screen, select Apps. Your
purchased apps appear in Your Apps Library.
Your Apps Library includes all the aps you
purchased from the Amazon Appstore.

To remove content from…

Do this…

Watchlist

From Watchlist, navigate to a movie or TV show, and
then select Remove from Watchlist.

Recently Watched sections

From Movies or TV, navigate to a movie or TV show,
and then select the Remove from Recently Watched.

Video Library

You cannot remove content from your Video Library
using Amazon Fire TV. The content you purchase is
stored in the Cloud and can only be removed from
Manage Your Content and Devices.

Recent carousel

On the Home screen, you’ll see personalized
recommendations in the Recent section. The listings
that display are based on your recent activity.
To remove an item, navigate to the item and then
select Remove from Recent.

Note: You cannot remove Featured or Top content on
the Home screen.

Remove Content from Your Amazon Fire TV

If you have content that you no longer use, you can remove items appearing on your
Amazon Fire TV. Any purchases made from Amazon are saved to the Cloud and can be
downloaded again to your Amazon Fire TV.

Note: Individual app settings or in-app items may be lost when removed from
Amazon Fire TV.

Set Up Parental Controls

With Parental Controls, you can block purchases and restrict access to Amazon movies, TV
shows, games, apps, photos, and more.

Note: Parental controls do not restrict content in third-party applications. Parental controls for
third-party applications are determined by the app provider.

1. From the Home screen, select Settings, and then select Parental Controls.

2. Using your remote, press the Select button to turn parental controls On or Off.

3. Enter your Parental Controls PIN, and then select Next.

Your PIN is the same PIN you use for other Amazon services such as Amazon

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Instant Video. Note: If you forget your PIN, visit www.amazon.com/PIN to reset
your Parental Controls PIN.

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Amazon Fire TV Basics

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4. After you set a PIN, you can set one or more of the following settings:

 Require a PIN for all purchases.
 Require a PIN for Amazon Instant Video only.
 Block the ability to view or purchase certain content types, such as games, apps

or photos.

 Change your Parental Controls PIN.

After you enable Parental Controls, most actions related to content viewing, purchasing, or
changing settings will require you to enter your Parental Controls PIN.

Document Update: 2014-04-02
Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Remote & Game Controller Basics

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Remote & Game Controller Basics

Button

Description

Voice Search

Search for movies, TV shows, games, or apps using voice
commands. Voice search uses two built-in microphones to
search for items using your voice commands.

Directional Navigation

 Press right to move to the right on your TV screen.

Moving to the right from the Main Menu allows you
to access the content libraries or storefronts such as
movies, TV, games, apps, photos, and more.

Navigate and interact with your Amazon Fire TV by pairing the included remote and optional
game controllers.

Remote Basics

Your Amazon Fire TV remote is wireless, voice-enabled, and features a 5-way directional
track pad that allows you to quickly and easily navigate your Amazon Fire TV.

Before you can use the remote, you must install the 2 AAA batteries (included) and pair it
with your Amazon Fire TV device.

Note: The Amazon Fire TV remote and 2 AAA batteries are shipped with Amazon Fire TV
device.

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Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Remote & Game Controller Basics

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Button

Description

 Press left to move to the left on your TV screen.

Moving to the left allows you to return to the Main
Menu from any content library or storefront.

 Press up to move up and press down to move down.

Select

Press the middle Select button to select an item, function, or
category.

Home

Returns you to the Home screen from any screen on
Amazon Fire TV.

Menu

Presents various functions and settings depending on which
screen you are accessing.

Back

Returns you to the previous screen or action.

Rewind

Play/pause

Fast-Forward

Media control buttons let you rewind, play, pause, and
fast-forward video.

Press the rewind or forward button once to skip 10 seconds
backward or forward. Press and hold the rewind or forward
button to continue navigating backward or forward in the
video. Additional presses allow you to cycle through the
available speed options.

Use Your Voice to Search Amazon Fire TV

The Voice Search feature on the Amazon Fire TV remote allows you to use voice input to

search for movies, TV shows, apps, games, and more. Voice search is a “keyboard

replacement” and doesn’t support natural language commands. For example, say keywords,
such as a movie title or actor’s name, instead of a full sentence such as “I want to watch a
romantic comedy.”

1. On your Amazon Fire TV remote, press and hold the Voice button. A

microphone icon should appear on the screen.

2. Holding the Amazon Fire TV remote 1-8 inches away from you, say keywords

related to the content items you want to search for, and then release the Voice button.

3. Amazon Fire TV will search your content library, the Amazon stores, and any

compatible app for related content. The results appear on your TV screen.

4. Use the directional track pad to review your search results, and then press the Select

button to view a content item.

Note: If you experience issues searching for Amazon content using voice input, press up on
the remote to use an onscreen keyboard to enter your search.

Voice Search Tips

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 Speak 1-8 inches from the microphone.

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Remote & Game Controller Basics

11

 Have one person speak at a time and reduce background noise.
 Say a movie title, actor name, or character name instead of full sentences, as

Amazon Fire TV does not support natural language commands.

Game Controller Basics

The Amazon Fire game controller (sold separately) is a wireless game controller that can be
used to play games and access GameCircle with your Amazon Fire TV. The Amazon Fire
game controller can also be used as a remote, allowing you to access your movies, TV shows,
games, and apps.

Before you can use the Amazon Fire game controller, you must install 2 AA batteries and pair
it with your Amazon Fire TV. As soon as you install the 2AA batteries, the controller is

immediately “discoverable” by your Amazon Fire TV. If your Amazon Fire game controller
isn’t discovered, press the Home button on the controller for at least five seconds, and then

release it.

Note: The Amazon Fire game controller is not shipped with the Amazon Fire TV and is not
compatible with all games. To see which controllers are compatible with a game, navigate to a
game and then select More Info. On the overview page, you’ll find the controller information
in the Works With box. When searching for games and apps, you can also filter the search
results by All, Fire TV Remote, and Fire TV Game Controller.

Many third-party Bluetooth game controllers work with Amazon Fire TV. To learn more
about compatible game controllers, visit www.amazon.com/mfkcontrollers.

Document Update: 2014-04-02
Document ID: FTUG-2611-100

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Remote & Game Controller Basics

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Button

Description

Back

Returns you to the previous screen or action.

Home

Returns you to the Home screen from any screen on
Amazon Fire TV.

Amazon GameCircle

Access your GameCircle dashboard while in a game, or
access your Games Library.

Menu

View and manage your Amazon Fire TV apps, controllers,
and more.

Play, Pause, Rewind,
Fast-Forward

Media control buttons let you play, pause, rewind or fast­forward while watching a movie or TV show.

Y, X, A, B,
left and right shoulder,
and trigger buttons

These buttons are mainly used for gaming. Their specific
functions may change depending on the game being
played.

Status Lights

LED indicators at the front of the controller light up when
the remote is on to indicate what player number the
controller has been assigned (if the game uses player
numbers).

Pair a Remote or Game Controller

Amazon Fire TV supports the pairing of Amazon Fire TV remotes, Amazon Fire game
controllers, and compatible Bluetooth-enabled third-party wireless game controllers. Up to
seven of these devices may be connected at a time.

Note: If you’re setting up your included Amazon Fire TV Remote for the first time, simply

insert the two included AAA batteries into the remote, and it will be automatically paired with
your Amazon Fire TV. If your remote isn’t discovered, press the Home button for at least five
seconds, and then release it.

Pair an Additional or Replacement Remote

Before you pair an Amazon Fire TV remote, verify that the remote is compatible with
Amazon Fire TV, is within range, and has the required batteries installed.

1. From the Home screen, select Settings, and then select Controllers.

2. Select Amazon Fire TV Remotes, and then select Add New Remote.

3. Press and hold the Home button on your remote for five seconds.

Amazon Fire TV searches for the wireless signal of the remote.

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After the remote or game controller is discovered, select it from the list of discovered devices

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Remote & Game Controller Basics

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using your already paired, existing remote or game controller.

Before you pair a game controller, verify that the game controller is compatible with
Amazon Fire TV, is within range, and has the required batteries installed.

To see which controllers are compatible with a game, navigate to a game and then select
More Info. On the overview page, you’ll find the controller information in the Works With
box. Many third-party Bluetooth game controllers work with Amazon Fire TV. To learn more
about compatible game controllers, visit www.amazon.com/mfkcontrollers.

1. From the Home screen, select Settings, and then select Controllers.

2. Select Bluetooth Gamepads, and then select Add Bluetooth Gamepads.

3. Press and hold the Home button on your game controller for five seconds.

Amazon Fire TV searches for the wireless signal of the game controller.

After the game controller is discovered, select it from the list of discovered devices using your
already paired, existing remote or game controller.

Document Update: 2014-04-02
Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Set Up Amazon Fire TV

14

Set Up Amazon Fire TV

To set up your Amazon Fire TV, you need an Amazon account, Internet connection,
high-definition TV, and an HDMI cable.

What do I need to use Amazon Fire TV?

To use Amazon Fire TV, you need the following:

 Amazon account
 Internet Connection (not included)

You can use a wired or wireless connection to use Amazon Fire TV.

 High-definition TV (not included)

Amazon Fire TV is compatible with high-definition TVs with HDMI.

 HDMI cable (not included)

You’ll use the HDMI cable to connect Amazon Fire TV to your high-definition TV.

 Amazon Fire TV equipment (included):

o Amazon Fire TV device
o Remote (wireless, voice-enabled)
o 2 AAA batteries
o Power adapter

Set Up Amazon Fire TV Hardware

After you unpack your Amazon Fire TV and remote, you are ready to connect
Amazon Fire TV to your high-definition TV and set up the remote.

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Set Up Amazon Fire TV

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Before you begin, locate the 2 AAA batteries for the Amazon Fire TV remote and the HDMI
cable. You’ll use the HDMI cable (not included) to connect Amazon Fire TV to your TV.

1. Plug one end of the HDMI cable into the back of the Amazon Fire TV device, and

then plug the other end into the HDMI port of your TV.
Note: If your TV has more than one HDMI port, remember the number of the port
into which you plugged the cable.

2. Plug one end of the included power cord into the back of the Amazon Fire TV

device, and then plug the other end into a power outlet.

3. Turn on your TV and select the applicable HDMI input.

4. Insert the 2 AAA batteries (included) into the Amazon Fire TV remote.

After you insert the batteries, the Amazon Fire TV remote automatically becomes

“discoverable” and will be automatically paired with your Amazon Fire TV. If your remote
isn’t discovered, press the Home button for at least five seconds, and then release it.

Set Up a Wireless or Wired Connection

Amazon Fire TV supports wireless or wired Internet connections. Connect your
Amazon Fire TV to a wireless or wired network to access movies, TV shows, games, and
apps.

Wired Network Connection

1. Connect one end of an Ethernet cable (not included) to the back of your

Amazon Fire TV, and then connect the other end to your router.

2. From the Home screen, select Settings, and then select System. Next to Network,

you will see Wired.

Note: If you have a non-standard configuration, select Network and then select
Configure Network to specify the IP address or other settings using the onscreen

keyboard

After you connect to a wired network, press the Home button to display the Home screen.

Wireless Network Connection

1. From the Home screen, select Settings, select System, and then select Wi-Fi.

Amazon Fire TV automatically detects nearby Wi-Fi networks that broadcast their
network name. Some networks are open for everyone to join, while others require a
password to connect.

2. Under Available Networks, select a wireless network and enter the network

password (if required) using the onscreen keyboard.

Note: If you don’t see your desired network, scroll down and select Join Other
Network or Rescan.

After you connect to wireless network, press the Home button to display the Home screen.

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Document ID: FTUG-2611-100

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Set Up Amazon Fire TV

16

Tips:

 For optimal wireless performance, do not place your Amazon Fire TV in an enclosed

cabinet, as it impacts signal strength to the device, remote, and game controllers.

 If you are switching from a wired to a wireless connection, disconnect the Ethernet

cable from your Amazon Fire TV device before switching to a wireless connection.

Document Update: 2014-04-02
Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Watch Movies & TV Shows

17

Watch Movies & TV Shows

From Amazon Fire TV, you can buy, rent, and stream Amazon Instant Video movies and
TV shows. You can also watch movies and TV shows through third-party apps like Netflix or
Hulu.

Buy or Rent Movies and TV Shows

From Amazon Fire TV, you can buy, rent, and watch Amazon Instant Video movies and
TV shows.

When you rent videos, you can watch them for a specified time period. When you purchase
videos, they will be accessible from Your Video Library and you can watch them as often as
you like.

1. Locate the movies you want to buy or rent:

o Browse through the categories under the Movies or TV.
o From the Home screen, select Search to search for Amazon movies or TV

shows. Press and hold the Voice button on your remote to search using
your voice or press up to use an onscreen keyboard.

2. From the search results, select a movie or TV show to view its product detail page.

Note: If you are a Prime member and a movie or TV show is eligible for Prime
Instant Video, select the artwork of the video to watch at no additional cost.

3. Select Buy or Rent and follow the onscreen instructions.

Your purchase is automatically charged to your 1-Click payment method and stored
in Your Video Library.

Tips

o Select More Ways to Watch to see other purchase and viewing options.

Amazon displays the best purchase offer available from Amazon and Hulu
Plus based on your account information and installed apps.

o Movies and TV shows from third-party apps, such as Netflix and Hulu, are

only accessible directly from the apps, not Your Video Library.

o Select Add to Watchlist to flag items you want to buy, rent, or watch later.

4. Select Watch Now to immediately watch the movie or TV show from your

Amazon Fire TV.

Watch Movies & TV Shows

Watch Amazon Instant Video movies or TV shows that you’ve purchased or rented on

Amazon Fire TV. You can also stream Prime Instant Video movies or TV shows at no
additional cost with an Amazon Prime membership.

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Note: Not all videos available in the Amazon Instant Video store are available in the Prime
Instant Video catalog.

To watch Amazon Instant Video movies or TV shows you’ve purchased or rented:

1. From the Home screen, select Video Library.

2. Locate the movie or TV show you want to watch and select Watch Now or Resume

(if you previously didn’t finish the video) to being streaming the movie or TV show.

To watch Prime Instant Video movies or TV shows:

1. From the Home screen, navigate to Recently Added Prime or Top Prime Movies

and TV.

2. Locate the movie or TV show you want to watch and select the video artwork to start

streaming the movie or TV show at no additional cost.

Note: Your Video Library includes all the Amazon Instant Video movies and TV shows
you’ve purchased and active rentals, but does not include the movies and TV shows that you
watched through Prime Instant Video. Content you purchase is stored in the Cloud and
available to stream to your Amazon Fire TV. Movies and TV shows from third-party apps,
such as Netflix and Hulu, can be accessed directly from the apps in the Apps section, not the
Video Library.

Use Amazon Fire TV as a Display Mirroring Destination

You can wirelessly display your Kindle Fire HDX screen and audio on your TV screen using
Amazon Fire TV.

Important: Before you begin, make sure your Amazon Fire TV and Kindle Fire HDX are
turned on and connected to the same wireless network as each other.

To start Display Mirroring from your Kindle Fire HDX to your TV:

1. Swipe down from the top of the screen to open Quick Settings and then tap

Settings.

2. Tap Display & Sounds, and then tap Display Mirroring.

Your Amazon Fire TV device should appear in the list of Devices.

3. Select your Amazon Fire TV device.

It may take 10-20 seconds for your Kindle Fire HDX screen to appear on your TV
screen. To stop mirroring your Kindle Fire, tap Stop Mirroring.

Use Amazon Fire TV with a Second Screen Device

You can enhance your experience with Amazon Fire TV by using Second Screen features
from compatible devices like your Kindle Fire HDX.

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Before you begin:

 Both your tablet and your Amazon Fire TV must be connected to the Internet. You

will have the best results if both devices are connected to the same home network.

 Both devices must be registered to the same Amazon Account.

To use Second Screen from your tablet:

1. Find an Amazon Instant Video movie or TV show you want to watch.

The Watch button should have the Send To icon enabled on it.

2. Select the Send To icon and then select your Amazon Fire TV from the list.

3. The video will start playing on your TV. While watching, you can control playback

by tapping the Play , Pause , or Jump Back button, or using the video
progress bar to move forward or go back. Your tablet will also display related X-Ray
information (if available).

To use Second Screen when you already have content playing on your TV:

1. Swipe down from the top of your tablet to display the notifications screen.

You should see a notification for the content currently being played.

2. Select the Play/Pause button on the notification to pause or resume the video.

3. Select the notification row to control the video playback with the media controls or

launch the synchronized X-Ray experience (if available).

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Turn On or Customize Closed Captions

While browsing Amazon Instant Video movies and TV shows, videos that include closed
captions appear with the closed caption symbol (“CC”) on their overview pages. Most videos
that support closed captions include English text. Other languages may also be available.

To watch a video with closed captions:

1. Play the video you want to watch.

2. Once playback has started, press the Menu button on the Amazon Fire TV remote

and select Turn Captions On.
 After you turn captions on, navigate left or right with the track pad on the

remote to select the font size and color scheme for the caption text. Your
selections apply to all videos you play until you change them again.

3. Press the Menu button again to return to video playback with captions on.

To turn captions off, press the Menu button on the remote and select Turn Captions Off.

Tip: You can also manage your Amazon Instant Video closed caption settings under Subtitle
Preferences at www.amazon.com/cc. To update how closed caption text appears when you
watch Netflix, visit Subtitle Appearance at www.netflix.com/youraccount. You may also be
able to update how closed caption text appears within other video applications on
Amazon Fire TV.

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Play Games & Apps

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Play Games & Apps

From Amazon Fire TV, shop for and download Amazon Appstore games and apps.

Buy, Download, and Uninstall Games & Apps

Shop for, buy, download, and uninstall games and apps from your Amazon Fire TV.

Buy & Download Games and Apps

To buy or download games and apps, you need to have a 1-Click payment method set up. To
manage your 1-Click Payment settings, go to www.amazon.com/1click.

1. Locate the game or app you want to buy:

 Browse the categories under Games or Apps.
 From the Home screen, select Search to search for games or apps. Press the

Voice button on your remote to search using your voice or press up to use
an onscreen keyboard.

2. From your search results, select a game or app to view its overview page.

On the overview page, you can see which controllers are compatible with the game
or app in the Works With box. To learn more about compatible game controllers,
visit www.amazon.com/mfkcontrollers.

3. Select the Buy button, or if the app is free, select the free button.

You can choose to purchase your game or app with your 1-Click payment method or
any Amazon Coins you have in your account. Once purchased, your game or app
automatically begins downloading. When the download is complete, the button will
change to Open.

4. Select Open to being using your game or app.

The games or apps you purchase are available in Your Games Library or Your
Apps Library on the main Games or Apps screens.

Uninstall Games & Apps

You can uninstall games and apps directly from your Amazon Fire TV. Games and apps you
purchased and uninstall can be reinstalled again from the game or app overview page.

1. From the Home screen, select Settings, and then select Applications.

2. Scroll up or down to find the app you want to uninstall, and select it.

3. Select Uninstall, and then follow the onscreen instructions.

Note: You can reinstall the game or app for free by viewing its overview page.

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Play Games & Apps

Play purchased games and apps from your Amazon Fire TV. Your purchased games and apps
can be found in Your Games Library or Your Apps Library.

Note: Some games and apps can be played with the Amazon Fire TV Remote, while others
require you to pair the Amazon Fire game controller or a compatible wireless game controller
to your Amazon Fire TV first.

To see which controllers are compatible with a game, navigate to a game and then select
More Info. On the overview page, you’ll find the controller information in the Works With
box. When searching for games and apps, you can also filter the search results by All, Fire
TV Remote, and Fire TV Game Controller.

To learn more about compatible game controllers, visit www.amazon.com/mfkcontrollers.

1. From the Home screen, select Games or Apps.

2. Under Your Games Library or Your Apps Library, you’ll find your purchased

games and apps.

3. Select a game or app to begin using or playing the game or app.

Turn Off In-App Purchasing

You can prevent accidental in-app purchases by turning on Parental Controls.

When purchasing is enabled, you can purchase items (such as in-game currency or premium
unlocks) within a free or paid app. These items unlock additional functionality, such as new
levels in a game, or allow you to purchase subscriptions and more. If you don't want in-app
items to be purchased while using a game or app, you can disable the option on your
Amazon Fire TV.

1. From the Home screen, select Settings, and then select Parental Controls.

2. Press the Select button again to change the button to ON.

3. Enter your Amazon Parental Controls PIN (if you already have one) or create a new

one, and then select Next. Amazon Fire TV parental control options will appear.

Note: If you forget your PIN, visit www.amazon.com/PIN to reset your Parental
Controls PIN.

4. Select PIN Protect Purchases to change the button to ON.

With this Parental Controls option enabled, all purchases from Amazon Fire TV will
require a PIN.

About GameCircle

Amazon GameCircle enhances your gaming experience by storing your achievements, high
scores, and time played in the Cloud, so you can compare with your friends and other

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GameCircle users.

When you open a GameCircle-enabled game, a Welcome Back message is displayed. To see
more information, press the Home button on your remote or press the GameCircle

button on your Amazon Fire game controller.

For games and apps that use Whispersync for Games, GameCircle syncs your game progress
across all your Amazon Fire devices.

Hide Your GameCircle Profile

You can hide your gaming information from the GameCircle Settings screen.

Note: While your profile is hidden, you will not be able to send or receive friend requests, or
view other users’ profiles.

1. From the Home screen, select Settings, select Applications, and then select

Amazon GameCircle.

2. Select Share your GameCircle Nickname so that the feature is turned Off.

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Manage Photos & Screen Savers

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Manage Photos & Screen Savers

When you register your Amazon Fire TV to your Amazon account, your Cloud Drive photos
and personal videos are available on your Amazon Fire TV.

View Photos & Personal Videos

Any photos and personal videos you upload to Amazon Cloud Drive are automatically
available on your Amazon Fire TV when you register your Amazon account.

To add photos to your Cloud Drive account from a mobile device or desktop computer, you
can install the Cloud Drive app or you can add photos through your web browser. To learn
more, go to Photos from the Home screen of your Amazon Fire TV, and then select Add

Photos & Videos.

Note: You can disable access to your photos and personal videos by setting up Parental

Controls. To learn more, go to the Set Up Parental Controls section.

1. From the Home screen, select Photos, and then press right or left on your remote to

browse your photos and personal videos.

2. Press the Select button to view a single photo or to play a personal video.

View Slideshows

From Amazon Fire TV, you can launch a full-screen slideshow of your photos on your TV.

1. From the Home screen, select Photos to view your photo albums.

2. Select a photo album, and then select Start Slideshow.
 The album slideshow automatically advances through photos located in the

current album or list you are viewing.

 Your slideshow automatically restarts when it reaches the end.
 Press left or right to go forward or back in the album at your own speed.

Set Screen Savers

You can customize your Amazon Fire TV screen saver by selecting a photo or album from
Amazon Cloud Drive.

Note: Any photos and personal videos you upload to Amazon Cloud Drive are automatically
available on your Amazon Fire TV when you register your Amazon account. To add photos to
your Cloud Drive account from a mobile device or desktop computer, you can install the
Cloud Drive app or you can add photos through your web browser. To learn more, go to

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Photos from the Home screen of your Amazon Fire TV, and then select Add Photos &
Videos.

1. From the Home screen, select Photos to view your photo albums.

2. Select a photo or album, and then select Set As Screen Saver.
The screen saver will launch when your Amazon Fire TV is left idle.

Tip: To manage screen saver settings, such as the slide style, slide speed, and start time, press
the Home button, select Settings, select System, and then select Screen Saver.

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Quick Fixes

Can’t Connect to Wi-Fi

If you can't connect to a Wi-Fi network from Amazon Fire TV, check that your wireless
connection is turned on.

Check this first:

 Make sure you connect Amazon Fire TV to one of these network or router types:

o Open, WEP, WPA/WPA2 PSK, and WPA/WPA2 EAP encrypted networks
o B, G, and N routers on 2.4Ghz
o A and N routers on 5Ghz
o Hidden networks

 Make sure wireless connectivity is enabled on Amazon Fire TV. From the Home screen,

select Settings, select System, and then select Wi-Fi.

 Make sure you know your network password (if required). If you see a lock icon, a

network password is required. This password is not your Amazon account password.

 Make sure your Internet connection is not down. Restart your router and modem to solve

most Wi-Fi network issues.

 Do not place Amazon Fire TV in a cabinet, as it impacts signal strength to your Wi-Fi

router.

Still having trouble?

Disconnect the power cord from your Amazon Fire TV for three seconds, and then plug the
power cord back in.

Can’t Pair a Remote or Game Controller

If you can't pair your Amazon Fire TV remote or wireless game controller, it may not be
within range or compatible.

Check this first:

 Amazon Fire TV is compatible with Amazon Fire TV remote, Amazon Fire game

controller, and many Bluetooth-enabled third-party wireless game controllers. To
learn more, visit www.amazon.com/mfkcontrollers.

 Do not place Amazon Fire TV in a cabinet, as it impacts signal strength to your

remotes and game controllers.

 Your remote must be within 30 feet of Amazon Fire TV.
 Re-install the batteries. You have five minutes to pair your remote with

Amazon Fire TV before it goes into sleep mode.

 If your remote isn’t discovered, press the Home button for 5-10 seconds.

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Still having trouble?

Issue…

Try this…

Problems purchasing or
accessing content

 Confirm that Amazon Fire TV is connected to

the Internet. An Internet connection is required
to buy, stream, and sync your content.

 Verify that you are connected to the Internet

by visiting Home, select Settings, System,
and then Wi-Fi.

 Verify that your 1-Click payment method is set

up correctly. To learn more, go to
www.amazon.com/1click.

Movies, photos or
purchased content not
showing

Verify that Amazon Fire TV is registered to the correct
Amazon account.

To verify your registration, go to the Home screen,
select Settings, and then select My Account. If you see
the wrong account listed, select the account, and then
select Deregister. Select Register to register the correct
account.

Specific app issues

From the Home screen, select Settings, and then select
Applications. Select the application you want to

modify. You can now change settings, clear data, clear
cache, force stop or uninstall the application if you are
having problems with it.
Note: If you clear data, it won’t delete the app.
However, saved information such as game scores or
account information may be lost or need to be
re-entered.

Remote not connecting

 Before trying to re-pair your remote, first

check that it has a fresh set of AAA batteries.

 Try unplugging the power cord from your

Amazon Fire TV and then plugging it back in.

Forgot Amazon Instant
Video PIN

1. Go to www.amazon.com/PIN.

2. In the Your Amazon Instant Video PIN

section, type a 5-digit number to set up your
PIN, or click View/Edit Your PIN to change
your current PIN.

Disconnect the power cord from your Amazon Fire TV for three seconds, and then plug the
power cord back in.

Basic Troubleshooting for Amazon Fire TV

Try these troubleshooting steps for resolving issues like a frozen screen, app errors, or
problems with content such as movies, TV shows, games, and apps.

Take Action: Many issues with your Amazon Fire TV can be solved by simply restarting
your device. Disconnect the power cord from your Amazon Fire TV for three seconds, and
then plug the power cord back in.

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Product Information

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Product Information

Safety and Compliance Information

Use Responsibly. Read all instructions and safety information before use.

FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN

FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.

Maintaining Your Amazon Fire TV

Do not use your Amazon Fire TV or its accessories near sinks or other wet locations. Take
care not to spill any food or liquid on your Amazon Fire TV and do not put any object filled
with a liquid, such as a vase, on or near your Amazon Fire TV. If your device does get wet,
carefully unplug all cables without getting your hands wet and wait for the device to dry
completely before plugging it in again. Do not attempt to dry your Amazon Fire TV with an
external heat source, such as a microwave oven or hair dryer.

Only handle your Amazon Fire TV with clean hands. Clean the device with a soft cloth that is
slightly damp with water and a touch of rubbing alcohol; be careful not to wipe it with
anything abrasive or to use any harsh chemicals. Don't expose your Amazon Fire TV to
steam, extreme heat or cold. For example, do not install your Amazon Fire TV near any heat
sources such as space heaters, heater vents, radiators, stoves, or other things that produce heat.

Use of third party accessories may impact your Amazon Fire TV’s performance. In limited
circumstances, use of third party accessories may void your Amazon Fire TV’s limited
warranty. Read all safety instructions for any accessories before using with your
Amazon Fire TV.

Your Amazon Fire TV does not have an on/off button. If you wish to stop power from
flowing into your device, unplug the power adapter. Only use the included power adapter with
your Amazon Fire TV. Do not force the power adapter into a power outlet. If the power
adapter or cable appears damaged, discontinue use immediately. Do not plug multiple electric
devices into the same wall socket. Overloading a socket can cause it to overheat and may
result in a fire.

Your Amazon Fire TV may get warm during normal use. To reduce the effect of the warming,
place your Amazon Fire TV on a heat resistant surface.

Batteries

Your Amazon Fire TV remote requires batteries for use. Only use new 1.5V alkaline or

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1.2 NiMH rechargeable AAA sized batteries. Never mix old and new batteries. Keep all the
batteries out of the reach of children. Do not puncture or heat the batteries and do not allow
metal objects to touch the battery terminals on the remote as they can become hot and cause
burns. Remove all batteries if they are worn out or before storing your Amazon Fire TV
remote for an extended period of time. Dispose of all batteries in accordance with applicable
laws and regulations and do not dispose of batteries by throwing them into a fire. If any
batteries begin to leak, take steps to prevent the fluid from coming into direct contact with
skin or clothes as the fluid could be corrosive and may be toxic. Remove the batteries and

clean the battery compartment in accordance with the battery manufacturer’s

recommendations.

Servicing Your Device

If your device needs service, please contact Amazon Customer Support. Contact details can
be found at www.amazon.com/firetvsupport.

Faulty service may void the warranty.

Other Safety Considerations

 A small percentage of people may be susceptible to blackouts or seizures (even if they

have never had one before) when exposed to flashing lights or light patterns, such as
when watching video or playing games. If you have experienced seizures or blackouts or
have a family history of such occurrences, you should consult a doctor before watching
videos or playing games.

 Engaging in repetitive motions such as pressing buttons or playing some games may

cause you to experience occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body.

 Discontinue use of your device and consult a physician if you experience headaches,

blackouts, seizures, convulsion, eye or muscle twitching, loss of awareness, involuntary
movement, disorientation, or other discomfort. To reduce risk of these symptoms avoid
prolonged use, watch your television from a far distance and in a well lit room, and take
frequent breaks.

 Handle your Amazon Fire TV with care. Your Amazon Fire TV has pointed edges which

can lead to scratches, cuts, or other physical injury.

 Do not touch your Amazon Fire TV or any wires connected to your Amazon Fire TV

during a lightning storm.

 Small parts contained in your device and its accessories may present a choking hazard to

small children.

 The American Academy of Pediatrics recommends that television should be avoided for

infants and children under age 2.

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Using Your Amazon Fire TV Around Other Electronic
Devices

Amazon Fire TV generates, uses, and can radiate radio frequency (RF) energy and, if not used
in accordance with its instructions, may cause interference to radio communications and
electronic equipment. External RF signals may affect improperly installed or inadequately
shielded electronic operating systems, entertainment systems, and personal medical devices.
While most modern electronic equipment is shielded from external RF signals, if in doubt,
check with the manufacturer. For personal medical devices (such as pacemakers and hearing
aids), consult with your physician or the manufacturer to determine if they are adequately
shielded from external RF signals.

There are some places where RF signals could constitute a hazard, such as health care
facilities, and construction sites. If you are not sure, look around for signs indicating that
two-way radios or mobile phones should be turned off.

This device should be installed and operated with at least 20cm between the radiator and your
body and is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.

FCC Compliance Statement

The Amazon Fire TV and its related accessories like the remote and the adapter (the
“Products”) comply with part 15 of the FCC Rules. Operation of each Product is subject to the
following two conditions: (1) such Product may not cause harmful interference, and (2) such
Product must accept any interference received, including interference that may cause
undesired operation.

Note: The Products have been tested and found to comply with the limits for a Class B digital
device or external switching power supply, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential
installation. The Products generate, use and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If a Product does cause harmful interference to radio or television
reception, which can be determined by unplugging and plugging in the Product, the user is
encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to a Product by the user that are not expressly approved by the party
responsible for compliance could make the Product no longer comply with the FCC Rules.

The Amazon Fire TV and the Amazon Fire TV remote meet the FCC Radio Frequency

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Emission Guidelines and are certified with the FCC. Information on these Products is on file
with the FCC and can be found by inputting such Product’s FCC ID (which can be found on
the back of the Amazon Fire TV or in the battery compartment of the remote) into the FCC ID
Search form available at transition.fcc.gov/oet/ea/fccid.

Information Regarding Exposure to Radio Frequency
Energy

The output power of the radio technology used in the Products is below the radio frequency
exposure limits set by the FCC. Nevertheless, it is advised to use the Products in such a
manner that minimizes the potential for human contact during normal operation.

Recycling Amazon Fire TV Properly

In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose
of or recycle the Products in accordance with your local laws and regulations. For information
about recycling the Products, go to www.amazon.com/firetvsupport.

Product Specifications

Ports: HDMI, Optical Audio, Ethernet, USB

Video: Decode: H.263, H.264, MPEG4-SP, VC1; Output: HDMI 1.4b, up to 1080p/60,

supporting common video formats, 50/60 Hz

Audio: Decode: AAC, AC-3, E-AC-3, HE-A, PCM, MP3; Output: 2 channel stereo PCM, up
to 7.1 channel Dolby Digital, Dolby Digital+ (DD+ on HDMI only)

Photo: JPG, PNG

Power: 5.5mm 6.25V 2.5A power adapter

Connectivity: Dual band, dual antenna Wi-Fi (2.4/5 GHz) MIMO 802.11 a/b/g/n or Ethernet

Operating temperature: 32°F to 104°F (0°C to 40°C).

Storage temperature: -4°F to 140°F (-20°C to 60°C).

Legal Terms

Please read the terms found at www.amazon.com/firetvlicense.

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Amazon Fire TV One-Year Limited Warranty

This Warranty for the Amazon Fire TV (the “Device”) is provided by Amazon Fulfillment
Services, Inc., 410 Terry Ave. North, Seattle, WA 98109- 5210, United States, who is
sometimes referred to herein as “we.”

We warrant the Device against defects in materials and workmanship under ordinary
consumer use for one year from the date of original retail purchase. During this warranty
period, if a defect arises in the Device, and you follow the instructions for returning the
Device, we will at our option, to the extent permitted by law, either (i) repair the Device using
either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that
is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase
price of the Device. This limited warranty applies, to the extent permitted by law, to any
repair, replacement part or replacement device for the remainder of the original warranty
period or for ninety days, whichever period is longer. All replaced parts and Devices for
which a refund is given shall become our property. This limited warranty applies only to
hardware components of the Device that are not subject to accident, misuse, neglect, fire or
other external causes, alterations, repair, or commercial use.

Instructions. For specific instructions about how to obtain warranty service for your Device,
please contact Customer Service using the contact information provided below. In general,
you will need to deliver your Device in either its original packaging or in equally protective
packaging to the address specified by Customer Service. Before you deliver your Device for
warranty service, it is your responsibility to back up any data, software, or other materials you
may have stored or preserved on your Device. It is possible that such data, software or other
materials will be lost or reformatted during service, and we will not be responsible for any
such damage or loss.

Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND
REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY
DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN
DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO
REPAIR OR REPLACEMENT SERVICE. SOME JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT
RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY
OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION
DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY
STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS
AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE

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ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

This limited warranty gives you specific rights. You may have additional rights under
applicable law, and this limited warranty does not affect such rights.

Additional Information

You can find the Amazon Fire TV Terms of Use, User’s Guide, customer service contact
information, and other Amazon Fire TV information at www.amazon.com/firetvsupport.

Patent Notices

The Amazon Fire TV device and methods used in association with the Amazon Fire TV
device may be covered by one or more patents or pending patent applications.

MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.

AVC:

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE
FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES
NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH

THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT

WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR
WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO.
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.

MPEG-4 Video Decoders/Encoders:

THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO
LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER
FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL
STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT
WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS
GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA,
LLC. SEE HTTP://WWW.MPEGLA.COM.

Dolby Digital Plus may be covered by one or more patents or pending patent applications.

Document Update: 2014-04-02
Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Product Information

35

Trademark Notices

1-CLICK, AMAZON, the AMAZON logo, AMAZON COINS, AMAZON FREETIME, the
AMAZON INSTANT VIDEO logo, FIRE, GAMECIRCLE, IMDB, and PRIME are
trademarks of Amazon.com, Inc. or its affiliates.

Nuance® and Dragon® are registered trademarks of Nuance Communications, Inc.

“Monotype” is a trademark of Monotype Imaging Inc. registered in the U.S. Patent &
Trademark Office and may be registered in certain jurisdictions. Monotype® The Monotype
Corporation.

Dolby and the double-D symbol are trademarks of Dolby Laboratories.

All other brands, product names, company names, trademarks, and service marks are the
properties of their respective owners.

Copyright Notices

Amazon Fire TV device software © 2004–2014 Amazon.com, Inc. or its affiliates. The
Amazon Fire TV Quick Start Guide and this Amazon Fire TV User Guide © 2014
Amazon.com, Inc. or its affiliates. All rights reserved.

The Monotype software must be used solely in connection with the Amazon product with
which it is provided.

Dolby Digital Plus (Decoder) © 2003-2005 Dolby Laboratories. All rights reserved.
Copyright (c) 2007–2012 Qualcomm, Incorporated. All Rights Reserved. Qualcomm
Confidential and Proprietary.

Copyright (c) 1990–2013 Qualcomm Technologies, Inc. All Rights Reserved. Qualcomm
Confidential and Proprietary.

Copyright (c) 2011–2013 Qualcomm Atheros Inc. All Rights Reserved. Qualcomm Atheros
Confidential and Proprietary.

Other Notices

Manufactured under license from Dolby Laboratories.

This product contains technology subject to certain intellectual property rights of Microsoft.
Use or distribution of this technology outside of this product is prohibited without the
appropriate license(s) from Microsoft.

Content owners use Microsoft PlayReady™ content access technology to protect their
intellectual property, including copyrighted content. This device uses PlayReady technology
to access PlayReady-protected content and/or WMDRM-protected content. If the device fails

Document Update: 2014-04-02
Document ID: FTUG-2611-100

Amazon Fire TV User Guide

Product Information

36

to properly enforce restrictions on content usage, content owners may require Microsoft to
revoke the device’s ability to consume PlayReady-protected content. Revocation should not
affect unprotected content or content protected by other content access technologies. Content
owners may require you to upgrade PlayReady to access their content. If you decline an
upgrade, you will not be able to access content that requires the upgrade.

Document Update: 2014-04-02
Document ID: FTUG-2611-100