INSTALLATION AND OPERATION INSTRUCTIONS
SAFETY INFORMATION
WARNING
If the information in these instructions are
not followed exactly, a fire or explosion
may result causing property damage,
personal injury or loss of life.
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
TABLE OF CONTENTS
Please read and carefully follow all of the instruction found in this manual. Please pay special
attention to the safety instructions provided in this manual. The instructions included here will assure
that you have many years of dependable and enjoyable service from your product.
IMPORTANT INSTRUCTIONS....................................................................................................................................3
UNPACKING AND TESTING APPLIANCE...............................................................................................................5
GROUNDING APPLIANCE.........................................................................................................................................5
LOCATING THE FIREPLACE.....................................................................................................................................5
SAFETY DRILL SCREW AREA................................................................................................................................
HARD-WIRE INSTALLATION..................................................................................................................................
FOR BATHROOM USE..............................................................................................................................................
OUTDOOR INSTALLATIONS .........................................................................................................................................13
INSTALLATION..........................................................................................................................................................14
PANORAMA COVER INSTALLATION....................................................................................................................
MEDIA OPTIONS.......................................................................................................................................................20
OPERATION................................................................................................................................................................21
INSTALLING WALL THERMOSTAT........................................................................................................................23
REPLACEMENT PARTS............................................................................................................................................24
EXPLODED VIEW......................................................................................................................................................25
TROUBLE SHOOTING..............................................................................................................................................26
SERVICE HISTORY....................................................................................................................................................27
WARRANTY...............................................................................................................................................................28
11
11
12
19
2
IMPORTANT INSTRUCTIONS
1. Read all instructions before installing or using this heater.
2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at
least 3 feet from the front of the heater; keep them away from sides and rear as well.
3. Always unplug heater when it’s not in use.
4. Do not operate the fireplace if it has a damaged cord or plug, after it has malfunctioned, or if the
unit has been dropped or damaged in any way.
5. Never place the heater where it may fall into a bathtub or other water containers.
6. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners or anything
else. Arrange the cord away from traffic areas where it could not be tripped over.
7. To disconnect the heater, turn the controls to "OFF" before removing the plug from the outlet.
8. Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may
cause an electric shock, fire or damage to the heater.
9. To prevent a possible fire, do not block air intakes in any manner.
10. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint
or flammable liquids are used or stored.
11. Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock or injury to persons.
12. Avoid the use of an extension cord because the extension cord may overheat and cause a fire.
13. Always use properly grounded fused and polarized outlets.
14. Always use ground fault protection where it is required by electrical codes.
15. Always disconnect the power before performing any cleaning, maintenance or relocation of the
heater.
16. To prevent a possible fire, do not burn wood or other materials in this heater.
17. To prevent electric shock or fire, always use a certified electrician, should new circuits or
outlets be required.
18. When transporting or storing the heater, keep it in a dry place, free from excessive vibration.
19. This appliance should not be modified under any circumstances.
20.
Packaging material should be kept away from children and be disposed of in a safe manner.
Plastic bags are not toys and should be kept away from children and infants.
Do not use this heater in small rooms when they are occupied by persons not capable of leaving
21.
the room on their own, unless constant supervision is provided.
If the glass is damaged, do not use the heater in order to avoid a hazard.
22.
Children of less than 3 years should be kept away from unless continuously supervised.
23.
CAUTION Some parts of this product can become very hot and cause burns. Particular attention
24.
has to be given where children and vulnerable people are present.
3
Cautions
·Always install the heater in accordance with this guide. If in
·Always make sure the electrical socket is accessible and located
Do’s
Don’ts
·Always disconnect the heater from the electrical supply before
·Always make sure the heater is firmly secured to prevent it from
·Always use a fireguard when young children and infirm persons
·Never leave children unsupervised in a room where the heater is
·Never obstruct or cover the fan outlet or force items into heater
·Never use aerosols or steam cleaners on or around the heater.
·Never route the mains supply cable under carpet etc.
·Never install the heater close to curtains or combustible
·Never use the heater to dry clothes etc.
·Never sit or stand on the heater.
·Never use with a timer or any other device that switches the fire
doubt obtain expert advice.
adjacent to, but not above the heater.
moving it, or carrying out cleaning, maintenance.
being tipped over.
can come into contact with the heater.
ON and unguarded.
openings.
materials.
on automatically.
4
UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box.
Prior to installing the appliance, test to make sure the appliance operates properly by
plugging the power supply cord into a conveniently located 120 Volt grounded outlet.
Test all aspects of its operation (manual switches, remote and heater) to make sure all
components operate correctly.
As with most electronic devices, your new electric fireplace has been designed to operate at
temperatures between 5 ℃ (41℉) and 35 ℃ (95℉). During the cold winter months, allow the
fireplace to reach room temperature before turning it on.
NOTE: There may be trace of odor during the first few minutes of initial use. This is
harmless, normal and will never occur again.
GROUNDING APPLIANCE
This appliance is for use on 120 Volts. The cord has a plug as shown in (A). An adapter as
shown in (C) is available for connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding lug extending from the adapter must be connected to a
permanent ground such as a properly grounded outlet box. The adapter should not be used if
a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
LOCATING THE FIREPLACE
Plan where to locate and frame the fireplace. This will save time and money later when you
install the fireplace. Before installation consider the following:
1. Where the fireplace is located must allow for wall and ceiling clearances
2. Consider a location where the fireplace screen will not be exposed to direct sunlight from
windows or doors.
3.
A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available at the
location. Preferably a dedicated branch circuit should be provided to avoid circuit
breakers to trip of fuses to blow.
5
Description Built-in Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 38 5/8” or 98.1 cm
Appliance Height 23 5/8” or 60 cm
Appliance Depth 6 3/4” or 17.2 cm
Gross Weight 88 lbs or 40kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening Size 40”× 25“ or
101.6 cm× 63.5 cm
BTU 4800
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated
electric room appliances in the United
States and Canada. If you need
assistance during installation, please
contact your local dealer.
NOTE: This appliance must be
electrically wired and grounded in
accordance with local codes. In the
absence of local codes, use the
current CSA C22.1 Canadian Electrical
Code in Canada or the ANSI/NFPA 70
National Electrical Code in the United
States.
6
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 48 5/8” or 123.5 cm
Appliance Height 23 5/8” or 60 cm
Appliance Depth 6 3/4” or 17.2 cm
Gross Weight 105.6 lbs or 48kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening Size 50”× 25“ or
127 cm ×63.5 cm
BTU 4800
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and
location dedicated electric room appliances
in the United States and Canada. If you need
assistance during installation, please contact
your local dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the ANSI/NFPA
70 National Electrical Code in the United
States.
7
Description Built-in Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 58 5/8” or 148.5 cm
Appliance Height 23 5/8” or 60 cm
Appliance Depth 6 3/4” or 17.2 cm
Gross Weight 123.2 lbs or 56kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening Size 60”× 25“ or
152.4 cm× 63.5 cm
BTU 4800
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and
location dedicated electric room appliances
in the United States and Canada. If you need
assistance during installation, please contact
your local dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the ANSI/NFPA
70 National Electrical Code in the United
States.
8
Description Built-in Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 72 1/8” or 183.2 cm
Appliance Height 23 5/8” or 60 cm
Appliance Depth 6 3/4” or 17.2 cm
Gross Weight 149.6lbs or 68kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening Size 73 1/2”× 25“ or
186.7 cm× 63.5 cm
BTU 4800
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and
location dedicated electric room appliances
in the United States and Canada. If you need
assistance during installation, please contact
your local dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the ANSI/NFPA
70 National Electrical Code in the United
States.
9
Description Built-in Appliance
Voltage 120V AC 60Hz
Watts 1500W Max
NO HEATER 25W
MOTOR HEATER 19W
Appliance Width 88 5/8” or 225.2 cm
Appliance Height 23 5/8” or 60 cm
Appliance Depth 6 3/4” or 17.2 cm
Gross Weight 187lbs or 85kg
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening Size 89 1/4”× 25“ or
226.7 cm× 63.5 cm
BTU 4800
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and
location dedicated electric room appliances
in the United States and Canada. If you need
assistance during installation, please contact
your local dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the ANSI/NFPA
70 National Electrical Code in the United
States.
10
SAFETY DRILL SCREW AREA
There is a safety drill screw area as show below.
Please make sure that the fix screws are in this area.
Themanualcontrolpadposition
HARD- WIRE INSTALLATION
Turn off the appliance completely and let cool before servicing. Only a qualified service person
should service and repair this electric appliance.
If it is necessary to hard wire this appliance, a qualified electrician must remove the cord connection,
and wire the appliance directly to the household wiring.
This appliance must be electrically connected and grounded in accordance with local codes, if hard
wired. In the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in
Canada or the current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.
Safety drill screw area
(Dark area)
1. Remove the cover plate from the left side of the appliance by removing the two screws, as
shown below. Unscrew and remove power cord.
11
2. Attach the wiring to the junction block. Please make sure the live wire goes into the “L”, the
neutral wire into “N” and the ground wire into “G”.
3. Put the plate back and screw back.
FOR BATHROOM USE
If this unit is installed in a bathroom it must be protected by a GIF receptacle or circuit. If receptacle is
used it must be readily accessible.
To prevent electric shock, please be aware that this unit is an electrical appliance that is NOT watertight
and must be installed as to prevent water from entering unit. This must be installed away from shows,
tubs, etc. Never locate fireplace where it may fall into a bathtub or other water container.
All wiring connections to line power shall be in accordance with local building code requirements.
Inquires about local codes and regulations must be done prior to installation.
12
OUTDOOR INSTALLATIONS
These series electric fireplaces are suitable for installation in outdoor areas protected from direct
water impingement. In addition to maintaining the listed mantel and combustibles clearances, a rain
protection overhang factor of 1/2 shall be constructed to the front and to each side of the installed
appliance. See illustration below. All wiring connections to line power shall be in accordance with local
building code requirements. Inquires about local codes and regulations must be done prior to
installation.
The overhang (A) must extend at least 1/2 the roof-line height (B).
Height is measured from the base of the fireplace.
For example: if the roof-line (B) is 8’ above the base of the fireplace,
the overhang (A) must be at least 4’.
When installed in outdoor applications, it is recommended that these models use the protective
PAN-COVER.
13
INSTALLATION
NOTE: Due to the many different materials used on different walls, it is highly recommended
that you consult your local builder before you install this appliance.
These models are designed to be built-in and allow for the finishing material (drywall, stone,
tile, etc) to be built right down to the glass edge. However, that application is not always desirable or
available so the surround could be used as an alternate finish option.
Note: The optional trim can be pulled out directly from the unit. It will need two people to do it.
The rough wall opening size of the fireplace:
W(＂) D(＂) H(＂)
40 7 25
50 7 25
60 7 25
73 1/2 7 25
89 1/4 7 25
1. Take out the unit from the box. Please do the pre-test before you install the fireplace. Pull
out the optional trim from the unit as shows below.
optional trim
14
2. Remove the framing plates from the unit
framing plate
3. Re-fix the framing plates to the unit as the picture shows
framing plate
15
4. Bend up the framing plates.
5. Put the unit into the opening.
16
6. Drive the mounting screws into the framing plates on the unit and the wall studs.
framing plate
7. After checking that the fireplace operates properly, cover the glass panel with
protective plastic bag and install plywood or drywall.
NOTE: In order to use the supplied trim kit, the thickness of the desired wall finish
can not exceed 1 inch.
Fireplace
17
8. Decorate the plywood or drywall with glazed tile, wallpaper, etc.
Fireplace
9. Put back the trim that you’ve removed from the unit at STEP 1.
trim
18
PANORAMA COVER INSTALLATION
Make sure install the pan-cover when the fireplace used in outdoors.
Remove the cover from the packaging.
The handles will need to be attached to the
cover with the provided hardware as shown in
fig. 1
First, place a plate washer and then a spring
washer on the screw as shown in fig. 2
Affix the handles to the front of the cover using
the prepared screws. Fig. 3
Insert the assembled cover onto the unit as
shown in Figs. 4 and 5
Fig 1
Fig 2
Fig 3
Fig 4
Fig 5
19
Media Options
The 40", 50", 60" is
shipped with 3 large glass nuggets, clear and
blue diamond shaped media
The 72", 88" is shipped with 6
large glass nuggets, clear and blue diamond
shaped media
.
.
Fire Glass Media-Log Installation
1. Take off the front clear glass. There is a
bracket which holds the front glass. It is
show as below. Unscrew the screw and take
off the bracket. Turn around and insert to
the gap. It can hook the glass and pull out
the glass.
2. Installing the fire glass media. Pour the fire
glass media into the tray as shown below.
Feel free to use any combination of fire glass
media that you find most appealing.
3. Put back the front glass and screw back the
bracket.
20
OPERATION
The fireplace can be operated either by the switches located on the left bottom of the fireplace unit
or by supplied remote control.
Plug the fireplace into a 15 Amp wall socket.
MANUAL OPERATION
1. The main power ON/OFF switch in position O, the fireplace is OFF.
2. When main power ON/OFF switch is at position I, the fireplace is ready to use.
3. Press the Heat button repeatedly to set the heater to desired heat setting. The heater indicator
LED will glow which shows the current heater settings.
a) RED 1500W HEAT OUTPUT
b) BLUE 750W HEAT OUTPUT
c) PURPLE AUTO MODE
AUTO MODE
Under this mode the heater will automatically turn ON at high heat setting 1500W heat output when
the room temperature drops below 22℃(72℉ ). When the room temperature is between
22-25℃(72-77 ℉ ) the heater output will switch to low heat setting 750W. When the room
temperature goes above 25℃(77℉) the heater will be turned off and the cycle will continue. The
LED indicator will be PURPLE in colour under this mode.
4. Flame effect: Press the button marked Flame to adjust the flame brightness. The flame
brightness will cycle through –Low-Medium-High -OFF.
NOTE: If operated at the Low heat setting, the fireplace will not provide as much heat output as in
the High heat setting, however the low setting will not require as much electrical power to operate.
To avoid overloading a circuit, do not plug the fireplace into a circuit that already has other
appliances working. When the fireplace is not in use switch off and unplug.
SAFETY CUT-OFF
l This appliance is fitted with a safety cut-off which will operate if the fireplace overheats (eg. Due
to blocked air vents). For safety reasons, the fireplace will NOT automatically reset.
l To reset the appliance, disconnect the appliance from the main supply for at least 10 minutes.
Reconnect the supply to the main and switch on the appliance.
21
REMOTE CONTROL OPERATION
For remote to function make sure the heater is plugged in and main power switch located on the
bottom left hand side is at position I.
When operating the remote make sure you point the remote to the centre of the fireplace and make
sure each time you press the button t he buzzer inside the unit will beep once. It takes some time for
the receiver to respond to the transmitter. Do not PRESS the buttons more than once within two
seconds for correct operation.
Power on button: The power-on button at top left corner of the remote is the main ON/OFF
power button. This will turn off all the functions and the fireplace will be in standby mode.
DISPLAY ON/OFF button: Switching the fireplace flame and tray light ON/OFF. It has functions of
setting memory.
DISPLAY BLUE button: Adjust the blue color brightness of flame and tray.
DISPLAY YELLOW button: Adjust the yellow color brightness of flame and tray.
DISPLAY ORANGE button: Adjust the orange color brightness of flame and tray.
HEATER ON/OFF button: Switching the heater ON/OFF. It has functions of setting memory.
HIGHT button: Press the high button to switch the heater to high heat setting 1500W.
LOW button: Press the low button to switch the heater to low heat setting 750W.
TEMP. button: Press the TEMP. button to switch the heater to AUTO mode. Under this mode the
heater will operate in similar way as explained above for the manual operation.
22
INSTALLING WALL THERMOSTAT
WALL THERMOSTAT WIRING DIAGRAMS
Wire the wall thermostat prior to installing the fireplace.
WALL THERMOSTAT WIRING(24 VAC)
Install Wall Thermostat per instructions provided with kit and per the following information:
1. Turn off circuit breaker.
2. Remove cover plate located on the left side of appliance.
3. Pull the wire out and cut the inside thermostat. Connect the wires to the wall thermostat as
shown below. Follow instructions provided with wall switch kit.
23
REPLACEMENT PARTS
This list contains replacement parts
NO.
1
2
3
4
5
6
7
8
9
10
11
DESCRIPTION QTY.
BLOWER AND HEATER
ASSEMBLY
FIREPLACE BOX
SWITCH 1
CONTROL PANEL
CIRCUIT BOARD 1
FLAME MOTOR 1
FLICKER ASSEMBLY 1
LED STRIP
ADJUSTABLE FOOT 4
FLAME EFFECT GLASS(CLEAR
GLASS WITH BLACK PLASTIC)
GLASS BRACKET LH 1
1
1
1
12
13
14
15
16
17
18
19
GLASS BRACKET RH 1
BOTTOM GLASS 1
MEDIA HOLD
BRACKET
FRONT GLASS
BRACKET.
ADJUSTABLE SCREW
FRONT GLASS 1
OVERLAY 1
REMOTE 1
2
2
2
24
EXPLODED VIEW
25
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Dim or no flame Flame LED’s are burnt out Inspect the LED’s and replace them if
necessary.
Ember bed is not
glowing or dimming
Appliance turns off and
will not turn on
Appliance will not come
on when switch is
flipped to ON
No warm air coming out
of appliance
Flame sputters
Remote Control does
not work.
Flame is fixed. Wiring may be loose or the
Ember LED’s are burnt out Inspect the ember bed LED’s and
replace them if necessary.
Appliance has overheated and
safety device has caused the
thermal switch to disconnect
House circuit breaker has
tripped
Appliance’s fuse has blown Replace the fuse.
Appliance is not plugged into an
electrical outlet
Appliance has overheated and
safety device has caused the
thermal switch to disconnect
Circuit board is burnt out Inspect the circuit board and replace
Heater is burnt out Inspect the burner and heater
Flame motor is defective. Call a qualified service technician and
Low batteries.
Unit switch in “O” position.
flame motor may be defective.
Turn off the main switch, allow
appliance to cool for 10 minutes, then
turn it on.
Reset house circuit breaker.
Check plug and plug in.
Turn off the main switch, allow
appliance to cool for 10 minutes, then
turn it on.
it if necessary.
assembly and replace it if necessary.
replace flame motor.
Replace AAA batteries in remote
control.
Turn the switch in “I” position.
26
SERVICE HISTORY
This heater must be serviced annually depending on usage.
Date Dealer
Name
Service technician
Name
Service Performed Special Concerns
NOTES:
27
Loading...