Page 1
INSTALLATION AND OPERATION INSTRUCTIONS FOR
34
42
50
60
74
88
100
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
SYM-
SYM-
SYM-
SYM-
SYM-
SYM-
SYM-
1
Page 2
TABLE OF CONTENTS
Please read and carefully follow all of the instruction found in this manual. Please pay
special attention to the safety instructions provided in this manual. The instructions included
here will assure that you have many years of dependable and enjoyable service from your
Amantii product.
IMPORTANT INSTRUCTIONS
UNPACKING AND TESTING APPLIANCE
GROUNDING APPLIANCE
LOCATING THE FIREPLACE
SYM-34
SYM-42
SYM-50
SYM-60
SYM-74
SYM-88
SYM-100
BATHROOM USE
OUTDOOR INSTALLATIONS
INSTALLATION-WALL MOUNT
INSTALLATION- BUILT-IN
INSTALLATION- SEMI-FLUSH BUILT-IN
HARD-WIRE INSTALLATION
MEDIA OPTIONS
DECORATIVE MEDIA INSTALLATION
OPERATION
MANUAL OPERATION
REMOTE CONTROL OPERATION
INSTALLING WALL THERMOSTAT
REPLACEMENT PARTS
EXPLODED VIEW
TRUBLE SHOOTING
SERVICE HISTORY
WARRANTY
.................................................................................................................................................................................. 7
.................................................................................................................................................................................. 8
..................................................................................................................................................................................
................................................................................................................................................................................
................................................................................................................................................................................
................................................................................................................................................................................
..............................................................................................................................................................................
.............................................................................................................................................................
.............................................................................................................................................................. 26
....................................................................................................................................................................... 27
................................................................................................................................................... 27
............................................................................................................................................................ 32
........................................................................................................................................................ 33
.......................................................................................................................................................... 34
...................................................................................................................................................................... 35
......................................................................................................................................... 3
................................................................................................................... 6
............................................................................................................................................... 6
........................................................................................................................................... 6
10
11
12
13
14
........................................................................................................................................15
................................................................................................................................. 16
...........................................................................................................................................
.................................................................................................................. 21
....................................................................................................................................... 25
...................................................................................................................... 26
................................................................................................................................ 28
........................................................................................................................... 29
.................................................................................................................................................. 30
17
9
2
Page 3
IMPORTANT INSTRUCTIONS
1. Read all instructions before installing or using this heater.
2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and
curtains at least 3 feet from the front, sides and rear of the heater.
3. Always unplug heater when not in use.
4. Do not operate the fireplace if it has a damaged cord or plug, after it has
malfunctioned, or if the unit has been dropped or damaged in any way.
5. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners
or anything else. Arrange the cord away from traffic areas where it could not be
tripped over.
6. To disconnect the heater, turn the controls to "OFF" before removing the plug from
the outlet.
7. Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as
this may cause an electric shock, fire or damage to the heater.
8. To prevent a possible fire, do not block air intakes in any manner.
9. A heater has hot and arcing or sparking parts inside. Do not use it in areas where
gasoline, paint or flammable liquids are used or stored.
10. Use this heater only as described in this manual. Any other use not recommended
by the manufacturer may cause fire, electric shock or injury.
11. Avoid the use of an extension cord, the extension cord will overheat and cause a fire.
This heater is not to be used with an extension cord.
12. Always use properly grounded fused and polarized outlets.
13. Always use ground fault protection where it is required by electrical codes.
14. Always disconnect the power before performing any cleaning, maintenance or
relocation of the heater.
15. To prevent a possible fire, do not burn wood or other materials in this heater.
16. To prevent electric shock or fire, always use a certified electrician, should new
circuits or outlets be required.
17. When transporting or storing the heater, keep it in a dry place, free from excessive
vibration.
18. This appliance should not be modified under any circumstances.
19. Packaging material should be kept away from children and be disposed of in a safe
manner. Plastic bags are not toys and should be kept away from children and
infants.
20. Do not use this heater in small rooms when they are occupied by persons not
capable of leaving the room on their own, unless constant supervision is provided.
21. If the glass is damaged, do not use the heater in order to avoid a hazard.
22. Do not leave children unsupervised where heater is turned on.
23. CAUTION Some parts of this product can become very hot and cause burns.
Particular attention has to be given where children and vulnerable people are
present.
24. This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of the
3
Page 4
appliance in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
4
Page 5
Cautions
Do’s
Always install the heater in accordance with this guide. If in doubt obtain
expert advice.
Always make sure the electrical socket is accessible and located adjacent
to, but not above the heater.
Always disconnect the heater from the electrical supply before moving it, or
carrying out cleaning, maintenance.
Always make sure the heater is firmly secured to prevent it from being
tipped over.
Always use a fireguard when young children and infirm persons can come
into contact with the heater.
Never leave children unsupervised in a room where the heater is ON and
unguarded.
Never obstruct or cover the fan outlet or force items into heater openings.
Never use aerosols or steam cleaners on or around the heater.
Don’ts
Never route the mains supply cable under carpet etc.
Never install the heater close to curtains or combustible materials.
Never use the heater to dry clothes etc.
Never sit or stand on the heater.
Never use with a timer or any other device that switches the fire on
automatically.
5
Page 6
UNPACKING A
ND TESTING APPLIANCE
Carefully remove the appliance from the box.
Prior to installing the appliance, test to make sure the appliance operates properly by plugging
the power supply cord into a 120 Volt grounded outlet.
Test all aspects of its operation (
components are operating correctly.
As with most electronic devices, your new electric fireplace has been designed to operate at
℉
fireplace to reach room temperature before turning it on.
NOTE: There may be trace of odor during the first few minutes of initial use. This is
harmless, normal and will never occur again.
120 Volts. The cord has a plug as shown in (A). An adapter as
shown in (C) is available for connecting three
receptacles. The green grounding lug extending from the adapter must be connected to a
h as a properly grounded outlet box. The adapter should not be used if a
slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
LOCATING THE FIREPLACE
ocate and frame the fireplace. This will save time and money later when you
install the fireplace. Before installation consider the following:
Where the fireplace is located must allow for wall and ceiling clearances
Consider a location where the fireplac
A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available at the
location. Preferably a dedicated branch circuit should be provided to avoid circuit breakers
manual switches, remote and heater) to make sure all
). During the cold winter mon
blade grounding type plugs to two
e screen will not be exposed to direct sunlight from
et.
l
temperatures between 5 ℃ (41
GROUNDING APPLIANCE
This appliance is for use on
permanent ground suc
three-
) and 35 ℃ (95℉
it on.
-
ths, allow the
adapter as
-slot
ould not be used if a
Plan where to l
the following:
1.
2.
windows or doors.
3.
to trip of fuses to blow.
6
m
Page 7
SYM-34
Description
Built-in Appliance
Voltage 120V AC 60Hz
Watts 1000W Max
NO HEATER 30W Max
MOTOR HEATER 19W
Appliance Width 32 3/8” or 82.3 cm
Appliance Height 15 5/8 ” or 39.6 cm
Appliance Depth 5 5/8” or 14.3 cm
Gross Weight 57.3 lbs or 26 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
33 3/8”× 16“ or
84.8 cm× 40.6 cm
BTU 3412
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and location
dedicated electric room appliances in the United
States and Canada. If you need assistance
during installation, please contact your local
dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with local
codes. In the absence of local codes, use the
current CSA C22.1 Canadian Electrical Code
in Canada or the ANSI/NFPA 70 National
Electrical Code in the United States.
7
Page 8
SYM-42
Description
Built-in Appliance
Voltage 120V AC 60Hz
Watts 1000W Max
NO HEATER 38W Max
MOTOR HEATER 19W
Appliance Width 42 1/4” or 107.2 cm
Appliance Height 15 5/8 ” or 39.6 cm
Appliance Depth 5 5/8” or 14.3 cm
Gross Weight 68.34 lbs or 31 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
43 1/4”× 16“ or
109.8 cm× 40.6 cm
BTU 3412
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and location
dedicated electric room appliances in the United
States and Canada. If you need assistance
during installation, please contact your local
dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with local
codes. In the absence of local codes, use the
current CSA C22.1 Canadian Electrical Code
in Canada or the ANSI/NFPA 70 National
Electrical Code in the United States.
8
Page 9
SYM-50
Description
Voltage 120V AC 60Hz
Watts 1000W Max
NO HEATER 42W Max
MOTOR HEATER 19W
Appliance Width 50 1/4” or 127.6 cm
Appliance Height 15 5/8 ” or 39.6 cm
Appliance Depth 5 5/8” or 14.3 cm
Gross Weight 79.8 lbs or 36.2 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
BTU 3412
Built-in Appliance
51 1/4”× 16“ or
130.2 cm× 40.6 cm
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and location
dedicated electric room appliances in the United
States and Canada. If you need assistance
during installation, please contact your local
dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with local
codes. In the absence of local codes, use the
current CSA C22.1 Canadian Electrical Code
in Canada or the ANSI/NFPA 70 National
Electrical Code in the United States.
9
Page 10
SYM-60
Description
Voltage 120V AC 60Hz
Watts 1000W Max
NO HEATER 46W Max
MOTOR HEATER 19W
Appliance Width 60 1/4” or 153 cm
Appliance Height 15 5/8 ” or 39.6 cm
Appliance Depth 5 5/8” or 14.3 cm
Gross Weight 92.6 lbs or 42 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
BTU 3412
Built-in Appliance
61 1/4”× 16“ or
155.5 cm× 40.6 cm
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and location
dedicated electric room appliances in the United
States and Canada. If you need assistance
during installation, please contact your local
dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with local
codes. In the absence of local codes, use the
current CSA C22.1 Canadian Electrical Code
in Canada or the ANSI/NFPA 70 National
Electrical Code in the United States.
10
Page 11
SYM-74
Description
Voltage 120V AC 60Hz
Watts 1000W Max
NO HEATER 50W Max
MOTOR HEATER 19W
Appliance Width 74 1/4” or 188.5 cm
Appliance Height 15 5/8 ” or 39.6 cm
Appliance Depth 5 5/8” or 14.3 cm
Gross Weight 108 lbs or 49 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
BTU 3412
Built-in Appliance
75 1/4”× 16“ or
191.2 cm× 40.6 cm
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and location
dedicated electric room appliances in the United
States and Canada. If you need assistance
during installation, please contact your local
dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with local
codes. In the absence of local codes, use the
current CSA C22.1 Canadian Electrical Code
in Canada or the ANSI/NFPA 70 National
Electrical Code in the United States.
11
Page 12
SYM-88
Description
Built-in Appliance
Voltage 120V AC 60Hz
Watts 1000W Max
NO HEATER 56W Max
MOTOR HEATER 19W
Appliance Width 88 1/4” or 224.1 cm
Appliance Height 15 5/8 ” or 39.6 cm
Appliance Depth 5 5/8” or 14.3 cm
Gross Weight 123 lbs or 56 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
89 1/4”× 16“ or
226.6 cm× 40.6 cm
BTU 3412
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and location
dedicated electric room appliances in the United
States and Canada. If you need assistance
during installation, please contact your local
dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with local
codes. In the absence of local codes, use the
current CSA C22.1 Canadian Electrical Code
in Canada or the ANSI/NFPA 70 National
Electrical Code in the United State
12
Page 13
SYM-100
Description
Voltage 120V AC 60Hz
Watts 1000W Max
NO HEATER 60W Max
MOTOR HEATER 19W
Appliance Width 100 1/4” or 254.6 cm
Appliance Height 15 5/8 ” or 39.6 cm
Appliance Depth 5 5/8” or 14.3 cm
Gross Weight 136.68 lbs or 62 kgs
Plug Location Left side
Cord Length 70 7/8” or 180 cm
Rough Wall Opening
Size
BTU 3412
Built-in Appliance
101 1/4”× 16“ or
257.1 cm× 40.6 cm
This appliance has been tested in accordance
with the UL Standard 2021 for fixed and
location dedicated electric room appliances in
the United States and Canada. If you need
assistance during installation, please contact
your local dealer.
NOTE: This appliance must be electrically
wired and grounded in accordance with
local codes. In the absence of local codes,
use the current CSA C22.1 Canadian
Electrical Code in Canada or the
ANSI/NFPA 70 National Electrical Code in
the United States.
13
Page 14
FOR BATHROOM USE
If this unit is installed in a bathroom it must be protected by a GIF receptacle or circuit. If
receptacle is used it must be readily accessible.
To prevent electric shock, please be aware that this unit is an electrical appliance that is
NOT watertight and must be installed as to prevent water from entering unit. This must be
installed away from shows, tubs, etc. Never locate fireplace where it may fall into a bathtub
or other water container.
All wiring connections to line power shall be in accordance with local building code
requirements. Inquires about local codes and regulations must be done prior to installation.
14
Page 15
OUTDOOR INSTALLATIONS
The SYM series electric fireplaces are suitable for installation in outdoor areas protected
from direct water impingement. In addition to maintaining the listed mantel and combustibles
clearances, a rain protection overhang factor of 1/2 shall be constructed to the front and to
each side of the installed appliance. See illustration below. All wiring connections to line
power shall be in accordance with local building code requirements. Inquires about local
codes and regulations must be done prior to installation.
!"#$% &&
)&&$*$+, -(
, .&$$% &'&/0**$+, -1
* 0(
15
Page 16
INSTALLATION-
WALL MOUNT
NOTE: Due to the many different materials use
you consult your local builder before you install this appliance on a wall.
Select a location that is not prone to
moisture and is located at least 0.91 m
or 3 feet away from combustible
rtains or drapes,
furniture, bedding, paper, etc.
Using a spirit level to select a position
in which to mount the heater
the wall to ensure there is no
wiring, pipe wires etc in the area to be
es depending
on the size of he unit purchased, (8mm
diameter & 40mm depth) using a
suitable size drill bit and insert the wall
emove the hanger from the fireplace
by removing the screws. See Figure 2.
asten the hanger to the wall. S
o prevent fireplace from moving, use
the provided safety screw to fasten the
fireplace to the wall. See Figure 4.
WARNING: Be sure that the bolts have
been fixed firmly enough to withstand
d to build walls, it is highly recommended that
1.
materials such as cu
2.
horizontally. See Figure 1.
3. Check
drilled. Drill 8 or more hol
plugs into the holes.
4. R
5. F
Figure 3.
6. T
his appliance on a wall.
ee
the weight!
16
Page 17
INSTALLATION- BUILT-
IN
: Due to the many different materials used to build walls, it is highly recommended that
you consult your local builder before you install this appliance on a wall.
Select a location that is not prone to moisture and is located at least 0.91m
from combustible materials such as curtains, drapes, furniture, bedding, paper, etc.
Mark the desired location on the floor and store the appliance in a safe, dry and dust free
Prepare a wall with a framed opening to accommodate the s
least 1/4” (6mm) around the edge of the appliance. Any new wiring must be done in
compliance with local and national codes and other applicable regulations.
Prior to installing, test the appliance to make sure the appliance is fu
plugging the power supply cord into a 120 Volt grounded outlet.
The rough wall opening size of the fireplace:
and take off the trim. (NOTE: Keep hold of the front glass as it may fall
down automatically when the trim is removed.)
When the trim is removed, tak
ize of your unit. Leave at
lly operational by
NOTE
Preparation
1.
2.
place.
3.
W(“)
SYM-34 33 3/8
SYM-42 43 1/4
SYM-50 51 1/4
SYM-60 61 1/4
SYM-74 75 1/4
SYM-88 89 1/4
SYM-100 101 1/4
INSTALLATION
his appliance on a wall.
or 3 feet away
the s
e the appliance is fu
nded outlet.
D(“)
H(“)
6 16
6 16
6 16
6 16
6 16
6 16
6 16
1. Unscrew 4 screws
2.
t glass as it may fall
17
Page 18
Unscrew the 2 screws located on each side and take off the inner side steel panels.
3.
18
Page 19
4.
Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make
sure that the fireplace fits the wall opening
Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each
well and there is no gap between the trim and
the wall after installation)
5.
side.
19
Page 20
6.
Remove the trim following STEP 1. Screw back the
Put back the front glass panel and screw back the trim after you finish the media
inner side steel panels.
7.
decoration.
20
Page 21
INSTALLATION SEMI-
FLUSH BUILT
special trim for the semi
dealer. See dealer for more details.
The rough wall opening size of the fireplace:
and take off the trim. (NOTE: Keep hold of the front glass as it may fall
down automatically when the trim is removed.)
in installation from
NOTE: Please purchase
SYM-34-B 33 3/8
SYM-42-B 43 1/4
SYM-50-B 51 1/4
SYM-60-B 61 1/4
SYM-74-B 75 1/4
SYM-88-B 89 1/4
SYM-100-B 101 1/4
W(“)
D(“)
4 16
4 16
4 16
4 16
4 16
4 16
4 16
-IN WITHIN 2 X 4’S
-flush built-
H(“)
1. Unscrew 4 screws
t glass as it may fall
21
Page 22
2.
When the trim is removed, take off the front glass panel
Unscrew the 2 screws located on each side and take off the inner side steel panels.
panel.
3.
22
Page 23
4. Put the trim back onto the appliance and fasten with screws.(NOTE: This step is to make
sure that the fireplace fits the wall opening well and there is no gap between the trim and
the wall after installation)
5. Put the fireplace into the wall opening and fix it to the wall by screwing 2 screws each
side.
23
Page 24
6. Remove the trim following STEP 1. Screw back the inner side steel panels.
7. Put back the front glass panel and screw back the trim after you finish the media
decoration.
24
Page 25
HARD-
WIRE INSTALLATION
Turn off the appliance completely and let cool before servicing. Only a q
person should service and repair this electric appliance.
wire this appliance, a qualified electrician must remove the
cord connection, and wire the appliance directly to the house hold wiring.
ust be electrically connected and grounded in accordance with local codes,
wired. In the absence of local codes, use the current CSA C22.1 CANADIAN
ELECTRICAL CODE in Canada or the current ANSI/NFPA 70 NATIONAL ELECTRICAL
Remove the cover plate from the left side of the appliance by removing the two screws,
as shown below. Unscrew and remove power cord.
Attach the wiring to the junction block. Please make sure the live wire goes into the “L”, the
wire into “N” and the ground wire into “G”.
Return the cover plate to the left side and screw the two screws back in to fasten the plate.
ualified service
If it is necessary to hard-
This appliance m
if hard-
CODE in the United States.
1.
2.
neutral
3.
iance.
emove the
25
Page 26
MEDIA OPTIONS
fireplace shipped with an ember log set that is pre
purchase optional decorative media if they choose. See dealer for more details.
set Clear
DECORATIVE MEDIA INSTALLATION
Unscrew 4 screws and take off the
down automatically when the trim is removed.)
NSTALLING THE DECORATIVE MEDIA
Pour the fire glass media into the tray. Feel free to use
media that you find most appealing. Put back the trim and front glass after you finish
and clear
Keep hold of the front glass as it may fall
any combination of the fire glass
The
Log
Screws locations
trim. (NOTE:
-installed
. Consumers may
magnetic stones locations
I
installing the fire glass.
to use
26
Page 27
The fireplace can be operated either by the
the fireplace or by supplied remote control.
Plug the fireplace into a 15 Amp wall socket.
to turn on and off the appliance.
multiple times to adjust between mid, low, on/
multiple times to set operating duration to 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h,
multiple times to set ambient temperatures at 18
(7
ON or OFF. When setting the temperature, the number will flash.
for 5 seconds
with a safety cut
g. Due to blocked air vents). For safety reasons, the fireplace will NOT automatically
To reset the appliance, disconnect the appliance from the main supply for at least 10
es. Reconnect the supply to the main and switch on the appliance.
located on the left
off, or high brightness options.
℉
to switch between Celsius and Fahrenheit.
off which will operate if the fireplace overheats
OPERATION
MANUAL OPERATION
1. Press “ ”
2. Press “ ”
touch panel
front top side of
3. Press “ ”
8h, or off.
4. Press “ ”
(68℉), 21℃(70℉), 22℃
(81℉), 28℃(83℉),
5. Keep and hold “ ”
SAFETY CUT-OFF
This appliance is fitted
(e.
reset.
minut
℃(64
2℉), 23℃(73℉), 24℃(75℉), 25℃(77
-
℉), 19℃(66℉), 20℃
), 26℃(79℉), 27℃
will flash.
the appliance.
27
Page 28
REMOTE CONTROL OPERATION
For remote to function make sure the heater is plugged in
and the main power switch located on the bottom left
hand side is at position I.
Important: When operating the remote make sure you
point the remote to the center of the fireplace each time
you press the button. There will be a beep tone emitted.
There can be a slight delay for the receiver to respond to
the transmitter. Do not PRESS the buttons more than
once within two seconds for correct operation.
Power on
The power-on button at top left corner of the remote
is the mains ON/OFF power button. This will turn off
all the functions and the fireplace will be in standby
mode.
DISPLAY ON/OFF
BLUE
YELLOW
ORANGE
MOOD LIGHT
ON/OFF
ADJUST
FLASH
HEATER ON/OFF
HIGH
LOW
TEMP
Turns the fireplace flame and tray light ON/OFF. It
will recall the last settings used on the fireplace.
Each click adjusts the intensity of the blue flame. Use
alone or in addition to yellow and/or orange.
Each click adjusts the intensity of the yellow flame.
Use alone or in addition to blue and/or orange.
Each click adjusts the intensity of the orange flame.
Use alone or in addition to yellow and/or blue.
Turns the ambient canopy lighting ON/OFF
Rotates through the 13 colors of the ambient canopy
lighting.
Turns the mood light into flash mode, this cycles
through all 13 mood light colors.
Turns the heater ON/OFF. It will recall the last
settings used on the fireplace.
Press the high button to switch the heater to high
heat setting 1000W
Press the low button to switch the heater to low heat
setting 500W
Each click adjusts the temperature range from 18°C 28°C (64°F - 83°F). Once the desired temperature is
chosen, the fireplace will maintain the temperature +/2°C
28
Page 29
INSTALLING WALL THERMOSTAT
WALL THERMOSTAT WIRING DIAGRAMS
Wire the wall thermostat prior to
WALL THERMOSTAT WIRING(24 VAC)
Install Wall Thermostat per instructions provided with kit and per the following
Remove cover plate located on the rear upper left side of the appliance.
Pull the wire out and cut the inside thermostat. Connect the wires to the wall thermostat
as shown below. Follow the ins
tch kit.
wall thermostat will be functioning when the heater is on the TEMP. setting.
NOTE: The
information:
1. Turn off circuit breaker.
2.
3.
installing the fireplace.
tructions provided with wall swi
29
Page 30
REPLACEMENT PARTS
PART NUMBER
NO
SYM-34 SYM-42 SYM-50 SYM-60
1 10701358 10701359 10701346 10701347 FRONT GLASS 1
2 3200503 3201503 3202503 3203503 TRIM 1
3 10702224 10702225 10702210 10702211 EMBER BED GLASS 1
4 10702217 10702218 10702219 10702220
5 601141B 601141B 601141B 601141B
6 601142B
7 601136B 601136B
8 601137B 601137B 601137B 601137B
9 10101225 FLAME MOTOR 1
DESCRIPTION
FLAME EFFECT
GLASS
LED STRIP FOR
FLAME
LED STRIP FOR
EMBER BED
QT
Y
1
10 3200505 3201505 3202505 3203505 FLICKER ASSEMBLY 1
11 FIRE BOX 1
12 601300C CONTROL PANEL 1
13 601094H 601095D CIRCUIT BOARD 1
14 602130B
15 10114001B
16 3001506B REMOTE RECEIVER
17 10105063 REMOTER 1
18 10125019 10125021 10125022 10125023 TOP LIGHT 1
NOTE: Remote control and canopy light are not shown at the exploded view.
30
BLOWER AND
HEATER ASSEMBLY
TEMPERATURE
SENSOR
1
1
1
Page 31
PART NUMBER
NO
DESCRIPTION
SYM-74 SYM-88 SYM-100
1 10701348 10701363 10701364 FRONT GLASS 1
2 3204503 3205503 3206503 TRIM 1
3 10702212 10702226 10702227 EMBER BED GLASS 1
4 10702221 10702222 10702223
FLAME EFFECT
GLASS
5 601141B 601141B 601141B
LED STRIP FOR
FLAME
6 601142B 601142B 601142B
7 601136B 601136B 601136B
LED STRIP FOR
EMBER BED
8 601137B 601137B 601137B
9 10101225 FLAME MOTOR 1
QT
Y
1
10 3204505 3205505 3206505 FLICKER ASSEMBLY 1
11 FIRE BOX 1
12 601300C CONTROL PANEL 1
13 601095D CIRCUIT BOARD 1
14 602130B
15 10114001B
BLOWER AND
HEATER ASSEMBLY
TEMPERATURE
SENSOR
16 3001506B REMOTE RECEIVER
17 10105063 REMOTER 1
18 10125024 10125011 10125015 TOP LIGHT 1
NOTE: Remote control and canopy light are not shown at the exploded view.
1
1
1
31
Page 32
EXPLODED VIEW
32 33
Page 33
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Dim or no flame Flame LED’s are burnt out Inspect the LED’s and replace
them if necessary
Back black cloth is falling off
and roll the flicker
Ember bed is not
glowing or dimming
Appliance turns off
and will not turn on
Appliance will not
come on when switch
is flipped to ON
No warm air coming
out of appliance
Flame sputters
Remote Control does
not work
Flame is fixed Wiring may be loose or the
Ember LED’s are burnt out Inspect the ember bed LED’s and
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
House circuit breaker has
tripped
Appliance’s fuse has blown Replace the fuse
Appliance is not plugged into
an electrical outlet
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
Circuit board is burnt out Inspect the circuit board and
Heater is burnt out Inspect the burner and heater
Flame motor is defective Call a qualified service technician
Low batteries
Unit switch in “O” position
flame motor may be
defective
Change a new flicker and back
black cloth
replace them if necessary
Turn off the main switch, allow
appliance to cool for 10 minutes,
then turn it on
Reset house circuit breaker
Check plug and plug in
Turn off the main switch, allow
appliance to cool for 10 minutes,
then turn on
replace if necessary
assembly and replace if
necessary
and replace flame motor
Replace AAA batteries in remote
control
Turn the switch in “I” position
Page 34
SERVICE HISTORY
Date
Dealer
Service
Service
Special Concerns
This heater must be serviced annually depending on usage.
Name
Technician Name
Performed
NOTES:
34
Page 35
WARRANTY FOR PRODUCTS MANUFACTURED AFTER 1st, 2016
Amantii Imports Corp. (“Amantii”) warrants that your newly purchased Amantii electric fireplace is free from
manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject
to the conditions and limitations contained below.
Warranty Application & Exclusions
This limited warranty applies to your newly purchased Amantii electric fireplace; the limited warranty’s
application is limited to purchases made in any province of Canada or in any of the 52 States of the United
States of America, including the District of Columbia. Only the original purchaser of the product is eligible
for coverage under this limited warranty; the warranty is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser.
Amantii does not cover service or labor charges.
Warranty Coverage and Team
Products covered by this limited warranty have been tested and inspected prior to shipment and subject to
the terms & conditions of this warranty, Amantii warrants such products to be free from defects in material
and workmanship for a period of two(2) year from the date of the first purchase.
The limited two (2) year warranty period for this product also applies to any implied warranties that may
exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to the purchaser.
All other warranties - expressed or implied - with respect to the product, its components and accessories
or any obligation/liabilities on the part of Amantii are hereby expressly excluded.
Limitations to Coverage under Limited Warranty
This limited warranty does not apply to products that have been repaired or otherwise altered, except by
Amantii or its authorized service representatives. This limited warranty does not apply to defects resulting
from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or
operation with an incorrect power source. Products made by other manufacturers, sold with the product or
thereafter, are not covered by this limited warranty. The use of unauthorized components will render this
warranty null and void.
Panorama Outdoor Units
All Panorama units that are installed or in moisture intense conditions must use the stainless steel cover.
Proof of purchase of the cover is required for any warranty claims
Defects
Defects must be brought to the attention of the selling dealer. Please have your proof of purchase,
catalogue/model and serial numbers available when contacting dealer; any and all service under the
35
Page 36
limited warranty requires a proof of purchase of the product. Should a product or part covered by this
limited warranty be proven to be defective, in material or workmanship, and during the two (2) year limited
warranty period, Amantii will replace such defective product or part without charge. If Amantii is unable to
replace such product, or if replacement is not commercially practicable or cannot be timely done, in its sole
discretion Amantii may, in lieu of replacement, choose to refund the purchase price for such product or
part. Amantii does not cover labor or service charges to replace said parts.
Limitations
In no event will Amantii, including without limitation any of its directors, officers, shareholders, employees,
consultants, agents, heirs, executors, administrators and assigns, be liable to the purchaser or any third
party, whether in contract, in tort, or on any other basis for any indirect, special, punitive, exemplary,
consequential, or incidental loss, cost or damage arising out of or in connection with the sale, maintenance,
use or inability to use the product, even if Amantii, including without limitation any of its directors, officers,
shareholders, employees, consultants, agents, heirs, executors, administrators and assigns, have been
advised of the possibility of such losses, costs or damages, or if such losses, costs or damages are
foreseeable. In no event will Amantii, including without limitation any of its directors, officers, shareholders,
employees, consultants, agents, heirs, executors, administrators and assigns, be liable for any direct
losses, costs or damages that exceed the purchase price of the product.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to the purchaser.
Application of Provincial and State law
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of
Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.
General
Amantii reserves the right to make changes at any time without notice, in design, material, specifications,
prices and the right to discontinue styles and products.
36
Page 37
Loading...