AMANA NTW5100TQ User Manual

WASHER USER INSTRUCTIONS
INSTRUCCIONES PARA EL USUARIO DE LA LAVADORA
INSTRUCTIONS D’UTILISATION DE LA LAVEUSE
Table of Contents / Índice/ Table des matières
ASSISTANCE OR SERVICE ............................ 1
WASHER SAFETY............................................ 2
WASHER USE .................................................. 3
WASHER CARE................................................ 5
TROUBLESHOOTING...................................... 6
WARRANTY...................................................... 8
If you need assistance or service, first see the “Troubleshooting” section. Additional help is available by calling our Maytag Services, LLC, at 1-800-688-9900 from anywhere in the U.S.A., or write:
Attn: CAIR
P.O. Box 2370
Cleveland, TN 37320-2370
In Canada, for assistance, installation and service call,
1-800-807-6777, or write:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
®
Center
AYUDA O SERVICIO TÉCNICO...................... 9
SEGURIDAD DE LA LAVADORA.................... 9
USO DE LA LAVADORA................................ 10
CUIDADO DE LA LAVADORA ...................... 12
SOLUCIÓN DE PROBLEMAS....................... 13
GARANTÍA...................................................... 16
Assistance orService
ASSISTANCE OU SERVICE .......................... 17
SÉCURITÉ DE LA LAVEUSE......................... 17
UTILISATION DE LA LAVEUSE .................... 18
ENTRETIEN DE LA LAVEUSE ...................... 20
DÉPANNAGE.................................................. 21
GARANTIE...................................................... 24
Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.
Write down the following information about your appliance to help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label, located under the washer lid.
Dealer name____________________________________________________ Serial number __________________________________________________ Address ________________________________________________________ Phone number __________________________________________________ Model number __________________________________________________ Purchase date __________________________________________________
W10092679
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
including the following:
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
follow instructions.
can be killed or seriously injured if you don't
You instructions.
follow
Read all instructions before using the washer.
Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
SAVE THESE INSTRUCTIONS
Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
Before the washer is removed from service or
remove the door or lid.
Do not reach into the washer if the drum, tub or agitator is
moving.
Do not install or store the washer where it will be exposed to
the weather.
Do not tamper with controls.
Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
See “Electrical Requirements” for grounding instructions.
discarded,
2
WASHER USE
Starting Your Washer
WARNING
Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil. Do not dry anything that has ever had any type of oil on
it (including cooking oils). Doing so can result in death, explosion, or fire.
1. Measure detergent and pour it into the washer. If desired, add
powdered or liquid color safe bleach.
2. Drop a sorted load of clothes loosely into your washer.
Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash water.
Load only to the top of the basket as shown. Overloading
can cause poor cleaning.
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Style 1: With liquid chlorine bleach dispenser (on some models)
Use only liquid chlorine bleach in this dispenser. Do not
use this dispenser to add powdered chlorine or color-safe bleach to your load. Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser. Bleach is immediately fed into washer and is diluted automatically during the wash part of the cycle.
3. (OPTIONAL) Add liquid chlorine bleach. NOTE: Follow the garment and the chlorine bleach
manufacturers’ directions for proper use. Undiluted bleach will damage any fabric it touches. The damage appears as rips, holes, tears, or color loss and may not show up until several washings later. To avoid spilling, use a cup with a pouring spout. Do not let bleach splash, drip, or run down into the washer basket. Always measure liquid chlorine bleach. Do not guess. Do not use more than the manufacturer’s recommended amount for a full load. Use less with a smaller load size.
Style 2: Without liquid chlorine bleach dispenser (on some models)
Let the washer fill and begin agitating the load.
Add bleach 5 minutes into the wash cycle for best
cleaning and so that bleach can be removed in the rinse cycle. Pour bleach around the agitator, not directly onto the
load to avoid damaging clothing or other items in the
load.
4. (OPTIONAL) Add liquid fabric softener. NOTE: Do not spill or drip any fabric softener onto the clothes.
Undiluted fabric softener can stain fabrics. Always dilute fabric softener with warm water. Using too much fabric softener can make some items (diapers and towels) nonabsorbent. If this happens, do not use it in every load, or use less of it in each load.
3
Style 1: With liquid fabric softener dispenser (on some models)
Use only liquid fabric softener in this dispenser. Pour
measured liquid fabric softener into the dispenser. Softener is added automatically during the rinse portion of the cycle. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill line arrows.
Temperature Guide
Wash Temp Suggested Fabrics
Hot
Care Control
Warm
Care Control
Cool Colors that bleed or fade
Whites and pastels Durable garments Heavy soils
Bright colors Moderate to light soils
Light soils
Style 2: Without liquid fabric softener dispenser (on some models)
In the final rinse only, add fabric softener that has been
diluted with ¹⁄₂ to 1 cup (125 to 250 mL) warm water.
5. Close the washer lid. Washer will not agitate or spin with the
lid open.
6. Turn the LOAD SIZE or WATER LEVEL selector to the correct
setting for your wash load and the type of fabric being washed.
You may change the load size or water level selection after
the washer has started filling by turning the selector to a different setting.
On models with a variable Load Size or Water Level
control, you should turn the knob to RESET, then to desired setting.
7. Select a Wash Temperature based on the type of fabric and
soil being washed. Use the warmest wash water safe for the fabric. Follow garment label instructions.
The Automatic Temperature Control (ATC) (on some models) electronically senses and maintains a uniform water temperature by regulating incoming hot and cold water.
Even in Cool wash, some warm water is let into the
washer to maintain a minimum temperature of approximately 70ºF (21ºC).
Care Control Temps (on some models) uses Automatic Temperature Control (ATC) to electronically sense and maintain a uniform water temperature by regulating incoming hot and cold water. Care Control Temps provides higher wash temperatures for the more aggressive, heavy-duty cycles and slightly lower temperatures on cycles for delicate and hand wash items, to provide better fabric care.
Cold Dark colors that bleed or fade
Light soils
NOTE: In wash water temperatures colder than 60°F (15.6°C), detergents do not dissolve well. Soils can be difficult to remove. Some fabrics can retain wear wrinkles and have increased pilling (the formation of small lint-like balls on the surface of garments).
8. You can customize your wash by adding rinse Options to your cycle selections. This knob has settings for:
Extra Rinse - Selecting this option provides a second
rinse. An Extra Rinse can be added to any wash cycle.
Cycle Signal - A tone will sound at the end of the cycle.
The sound level cannot be adjusted.
Extra Rinse & Cycle Signal - This option combines both a
Extra Rinse and a Cycle Signal at the end of the wash cycle.
9. Fabric Select (on some models). Each fabric setting is designed for different types of fabric and soil levels.
The Fabric Sense™ System (on some models) is an integrated set of controls which work together to provide optimal wash temperatures, agitation times, and agitation/spin speeds based on the Fabric Select setting. The controls provides higher wash temperatures for more aggressive, heavy-duty
and slightly lower temperatures on cycles for delicate
cycles and hand wash items, to provide better fabric care.
The timer knob allows you to decrease agitation time for light soils and increase agitation time for heavy soils.
10. Push in the Timer knob and turn it clockwise to the wash
cycle you want. Reduce the wash time when using a small water level setting. Pull out the Timer knob to start the washer.
To stop or restart your washer:
To stop the washer at any time, push in the Timer knob.
To restart the washer, close the lid (if open) and pull out the
Timer knob.
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WASHER CARE
Antimicrobial Product Protection
For a cleaner appliance, this washing machine is equipped with antimicrobial product protection. Key components, the tub ring and agitator base, are enhanced to resist the growth of odor causing bacteria and stain causing mold and mildew.
Cleaning Your Washer
Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer.
Clean your washer interior by mixing 1 cup (250 mL) of chlorine bleach and 2 cups (500 mL) of detergent. Pour this mixture into your washer and run it through a complete cycle using hot water. Repeat this process if necessary.
Remove any hard water deposits using only cleaners labeled as washer safe.
Cleaning the liquid fabric softener dispenser (on some models):
1. Remove dispenser by grasping top with both hands and
squeezing, while pushing upward with thumbs.
2. Rinse dispenser under warm water, then replace it. NOTE: Some models are equipped with a liquid fabric softener
dispenser. To avoid damage to the washer or clothing, do not wash clothes with the liquid fabric softener dispenser removed or add detergent or bleach to this dispenser; it is for liquid fabric softener only.
Water Inlet Hoses
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.
Winterizing your washer
1. Shut off both water faucets. Disconnect and drain water inlet
hoses. Pour 1 qt (1 L) of R.V.-type antifreeze into the basket.
2. Run washer on a drain and spin setting for about 30 seconds
to mix the antifreeze and remaining water.
3. Unplug washer or disconnect power. To use washer again
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run the washer through a complete cycle with 1 cup (250 mL)
of detergent to clean out antifreeze.
Moving and Storage
Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it.
Storage, non-use or vacation care
Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should:
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you are away.
5
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer and Components
Noisy
Is the load balanced and the washer level? The wash load
should be balanced and not overloaded. The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These are normal washer noises.
Leaking
Check the following:
Are the fill hoses tight? Are the fill hose washers properly seated? Is the drain hose clamp properly installed? See the Installation
Instructions.
Is the sink or drain clogged? Sink and standpipe must be
able to handle 17 gal. (64 L) of water per minute.
Is water deflecting off the tub ring or the load? Center the
tub before starting the washer. The wash load should be balanced and not overloaded. The fill or spray rinses can deflect off the load. The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
Check household plumbing for leaks.
Basket crooked
Was the washer basket pulled forward during loading?
Push the basket to the center before starting wash.
Is the load balanced and the washer level? The wash load
should be balanced and not overloaded. The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
The washer basket moves while washing. This is normal.
Agitator operation
The top of the agitator is loose, or moves in only one
direction. This is normal.
Dispensers clogged or bleach leaking
Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers (on some models)? Measure detergent and fabric softener. Slowly pour
into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.
Did you put powdered or color-safe bleach into the liquid
chlorine bleach dispenser (on some models)? Add powdered or liquid color-safe bleach directly to the basket. Do not use the chlorine bleach dispenser for color-safe bleach.
Washer Operation
Washer wont run, fill, rinse or agitate; washer stops
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord? Do not use an extension
cord.
Is the indicator on the Timer knob properly lined up with a
cycle? Turn the Timer knob to the right slightly and pull to start.
Are the water inlet valve screens clogged? Turn off the
water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks.
Are both the hot and cold water faucets turned on? Tur n
on the water.
Is the water inlet hose kinked? Straighten the hoses.
Does the water level seem too low, or does the washer
appear to not fill completely? The top of the agitator is much higher than the highest water level. This is normal and necessary for clothes to move freely.
Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of agitation and soak.
Is the washer overloaded? Wash smaller loads.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Washer wont drain or spin
Is the drain hose clogged, or the end of the drain hose
more than 96" (244 cm) above the floor? See the Installation Instructions for proper installation of drain hose.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
6
Is there excessive sudsing? Always measure detergent.
Follow manufacturer’s directions. If you have very soft water, you might need to use less detergent.
Washer continues to fill or drain; cycle seems stuck
Is the top of drain hose lower than the water level in
washer? The top of the hose must be higher than the water level in the washer for proper operation. See the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See the Installation Instructions.
Wash/Rinse temperature not what I selected
Are the hot and cold water inlet hoses reversed? See the
Installation Instructions for more information. As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
Washer Results
Load too wet
Load is wrinkled
Did you unload the washer promptly? Unload the washer as
soon as it stops.
Did you use the right cycle for the load being washed?
Use the cycle for Casual or Permanent Press clothes or another cycle with low spin speeds (if available) to reduce wrinkling.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely during washing.
To reduce wrinkling of permanent press clothes and some synthetic knits, use a large load size to provide more space.
Are the hot and cold water hoses reversed? Check that the
hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Load is tangled or twisted
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely during washing.
Did you wrap items around the agitator? Drop items loosely
into the washer. Do not wrap items around the agitator.
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Did you use a cold rinse? Cold rinses leave loads wetter than
warm rinses. This is normal.
Residue or lint on load
Did you sort properly? Sort lint givers (towels, chenille) from
lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer? The wash load must be
balanced and not overloaded. Clothes should move freely. Lint can be trapped in the load if overloaded. Wash smaller loads.
Did you select the correct water level? The water level
should be correct for the load size. Clothes should move freely in the water.
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing? If so, you can expect some
lint on the clothing.
Check the following:
Was paper or tissue left in the pockets? Is your water colder than 60°F (15.6°C)? Wash water colder
than 60°F (15.6°C) may not completely dissolve the detergent. Did you use the proper cycle time for the load? Reducing
wash time (duration) is another way to reduce lint.
Stains on load
Did you follow the manufacturer’s directions when adding
detergent and fabric softener? Measure detergent and
fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water? Yo u m ay n ee d
to install an iron filter.
Did you properly sort the load? Sort dark clothes from
whites and lights.
Did you unload the washer promptly? To avoid dye transfer,
unload the washer as soon as it stops.
Gray whites, dingy colors
Did you properly sort the load? Dye transfer can occur when
mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low? Use hot or warm
washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water? Use more detergent for washing heavy soils in cold or hard water.
Are the hot and cold water hoses reversed? Check that the
hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Garments damaged
Check the following:
Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before washing.
Were strings and sashes tied to avoid tangling? Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely during washing.
Did you add chlorine bleach properly? Do not pour chlorine
bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models).
Did you follow the manufacturers care label instructions?
7
AMANA®MAJOR APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Maytag Corporation or Maytag Limited (hereafter “Maytag”) will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty applies only when the major appliance is used in the country in which it was purchased.
ITEMS MAYTAG WILL NOT PAY FOR
1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair
house fuses or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty
coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of products not approved by Maytag.
5. Any food loss due to refrigerator or freezer product failures.
6. Replacement parts or repair labor costs for units operated outside the United States or Canada.
7. Pickup and delivery. This major appliance is designed to be repaired in the home.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service in remote locations.
10. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
11. Replacement parts or repair labor costs when the major appliance is used in a country other than the country in which it was
purchased.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Maytag dealer to determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling Maytag. In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777. 9/06
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