Amana 4GNTW4600YQ2, 4GNTW4400YQ2, 4GATW4900YW2 Owner’s Manual

TOP-LOADING WASHER

USE AND CARE GUIDE

GUIDE D'UTILISATION ET D'ENTRETIEN

DU LAVE-LINGE A CHARGEMENT PAR LE DESSUS

LAVADORA DE CARGA SUPERIOR

MANUAL DE USO Y CUIDADO

Table of Contents

WASHER SAFETY ............................................................................................ 2

WHAT'S NEW UNDER THE LiD ...................................................................... 3

SPECiFiCATiONS ............................................................................................. 3

CONTROL PANEL AND FEATURES ............................................................... 4

CYCLE GUIDE .................................................................................................. 5

USING YOUR WASHER ................................................................................... 6

WASHER MAINTENANCE ............................................................................... 9

TROUBLESHOOTING .................................................................................... 11

Table des matibres

SECURITE DU LAVE-LINGE .......................................................................... 15

QUOI DE NEUF SOUS LE COUVERCLE? .................................................... 16

SPECiFiCATiONS ........................................................................................... 16

TABLEAU DE COMMANDE ET CARACTERISTIQUES ................................ 17

GUIDE DE PROGRAMMES ........................................................................... 19

UTILISATION DU LAVE=LINGE ..................................................................... 20

ENTRETIEN DU LAVE-LINGE ....................................................................... 23

DEPANNAGE .................................................................................................. 25

P •

In&ce

SEGURIDAD DE LA LAVADORA ................................................................... 30

_QU¢::HAY DE NUEVO DEBAJO DE LA TAPA? ........................................... 31

ESPECIFICACIONES ..................................................................................... 31

PANEL DE CONTROL Y CARACTER|STICAS ............................................. 32

GUI,,_ DE CICLOS ........................................................................................... 33

USO DE SU LAVADORA ................................................................................ 34

MANTENIMIENTO DE LA LAVADORA ......................................................... 38

SOLUCION DE PROBLEMAS ........................................................................ 40

4GNTW4400

W10589598A 4G NTW4600

4GATW4900

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't

follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[] Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing

machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during

this time.

SAVE THESE INSTRUCTIONS

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used

near children.

Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach into the washer if the drum, tub or agitator is

moving.

[] Do not install or store the washer where itwill be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended inthis manual or in

published user-repair instructions that you understand and have the skills to carry out.

[] See "Electrical Requirements" located in the installation

instructions for grounding instructions.

WHAT'S NEW UNDER THE LID?

Your new washer will operate differently than your past agitator-style washer.

Lid,ock l,i

Lid

Lockea TOallow for higher spin speeds, the lid will lock and the

Lid Locked light will turn on, When this light is lit, the lid is locked and cannot be opened, When this light is blinking,

the washer is paused. When this light is off, the lid can

be opened. If you need to open the lid to add a garment

after this point, you must press START/Pause/Unlock Lid and wait for the lid to unlock. The lid will only unlock after

washer movement has stopped. Depending on when in the cycle you try to pause, it may take several seconds to

several minutes for the lid to unlock.

Sensing This washer will perform a series of spins to check

for load balance. When a load is started, it may take 2-3 minutes before water begins to enter the basket. During

this time, a series of clicks and a whirring noise signal that sensing technology is determining if there is an

off-balance load.

IMPORTANT:

• After the washer basket fills to the selected water level, the lid must be closed before the wash cycle can start. If filling stops with the lid open, close lid and press START button.

• Fabric Softener option must be selected to ensure fabric softener dispenses at the correct time.

NOTE: Fabric Softener dispenser not available on all models.

Sounds

-,_i l|

At different stages of the wash cycle, you may hear sounds and pauses that are different from those

of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid

lock goes through a self-test. There will be different kinds

of humming and whirring sounds as the agitator tests for

load balance or moves the load. And, sometimes,

you may hear nothing at all as the washer allows time for clothes to soak.

Spray Rinse

,t.:6

Select cycles default to a spray rinse. During these cycles,

you will hear water enter the washer as the tub spins,

allowing the rinse water to penetrate clothes. Check the "Cycle Guide" for details.

SPECIFICATIONS

These units are sold in multiple regions with different

requirements for measuring capacity. Below are a few

of the valid forms of measure posted on this product: Dry Linen Capacity: A weight measure that reflects

a maximum load size that can be leaded into the dryer.

[ SASO Capacity

Dry Linen Capacity

10,5 kg (23Ib)

Inlet Valve Water Pressure Specifications

Max inlet water pressure Min inlet water pressure

861,845 Pa 68,948 Pa

6,5 kg (14,3 Ib)

SASO Capacity: A capacity measure that represents the capacity at which performance testing was completed.

SASO Water Consumption: Water consumption which the manufacturer declares will be used in a specific cycle.

SASO Water Consumption

160 litres

CONTROL PANEL AND FEATURES

MEDIUM COOL WARM RINSE SOFTENER DELICATE

EXTRA FABRIC

REGULAR CASUAL

EXTRA

SMALL =

LOAD SIZE TEt_PERATORE RINSE START

EXTRA LARGE

...._ ...... _ s_BR_CRE×,_2_._, HEAVY DUTY

Not all features and options are available on all models.

Appearance may vary.

LOAD SiZE O Select the setting most suitable for your load. Extra Small

will add a low amount of water for smaller loads and Extra Large will add the most amount of water for large or bulky

loads. Items need to move freely. Tightly packing can lead to poor cleaning performance, and may increase wrinkling and

tangling.

TEMPERATURE

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and

cold water. Select a wash temperature based on the type of fabric

and soils being washed. For best results and following the garment label instructions, use the warmest wash

water safe for your fabric.

• Warm and hot water will be cooler than what your previous washer provided.

• Even in a cold and cool water wash, some warm water

may be added to the washer to maintain a minimum temperature.

RINSE OPTIONS (on some models} Thefollowing options may be added to most cycles.

EXTRA RINSE This option can be used to automatically add a second

rinse to most cycles.

FABRIC SOFTENER

This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added

at the correct time inthe rinse for even distribution. FABRIC SOFTENER with EXTRA RINSE

This option turns on both the Fabric Softener and the Extra Rinse options.

CYCLE STATUS 0

_LL WASH _NS_ _,NA_ CYCLE L,_ CANCELHoLD_sEc

WASH CYCLE KNOB Use the Wash Cycle knob to select available cycles on your

washer. Turn the knob to select a cycle for your laundry load. See "Cycle Guide" for detailed descriptions of cycles.

START/PAUSE/UNLOCK LID BUTTON Press to start the selected cycle; press again to pause the

cycle and unlock the lid. NOTE: if the washer is spinning, it may take several minutes

to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

CYCLE STATUS LIGHTS iNDiCATOR

O OOO _O

FILL WASH RINSE FINAL CYCLE LID

SPIN COMPLETE LOCHED

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or

pauses that are different from traditional washers.

SENSING/FILL

C:3OOO_

FILL WASH RINSE FENAL CYCLE LID

SPIN COMPLETE LOCKED

When the START/Pause/Unlock button is pressed, the washer will fill to the selected water level. If the lid is

closed when the machine is done filling, the lid will lock and the machine will begin operation.

If the lid is open when the water stops entering the machine, the cycle will not begin until the lid has been

closed and the START/Pause/Unlock button is pressed. If the cycle has not been started within 10 minutes of

the water filling the washer, the washer will pump out the water.

NOTE: Avoid opening lid during sensing phase. The sensing process will start over when the washer is

restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal. To

restart the washer after the lid has been opened, press Start.

WASH

OC29OOOO

FILL WASH RINSE FINAL CYCLE LID

SPIN COMPLETE LOCKED

You will hear the agitator moving the load. The motor sounds may change at different stages in the cycle.

The wash time is determined by the selected soil level.

RINSE

FiLL WASH RINSE FINAL CYCLE LID

SPiN COMPLETE LOCKED

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the

motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric

Softener option was selected. Some cycles use spray rinsing. After draining and

spinning out wash water, the washer will continue to

spin and spray in rinse water for the entire rinse time. FINAL SPIN/SPIN

gD ID IBCZ) IJ O

FILL WASH RINSE FINAL CYCLE LID

SPIN COMPLETE LOCKED

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle

and spin speed.

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.

CYCLE COMPLETE

FiLL WASH RINSE FINAL CYCLE LID

SPIN COMPLETE LOCKED

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LiD LOCKED

To allow for higher spin speeds, the lid will lock and the Lid Locked light

will turn on. When this light is lit, the lid is locked and cannot be opened.

C23

Lid

Locked

When this light is blinking, the washer is paused. When this light is off, the lid

can be opened. If you need to open the lid, press

START/Pause/Unlock Lid. The lid will unlock once the washer movement

has stopped. This may take several minutes if the load was spinning at

high speed. Press START/Pause/

START

PAUSE!

UNLOCK LID

CANCEL HO_ _S_C

Unlock Lid again to resume the cycle.

Heavily soiled fabrics

Sturdy fabrics, colorfast items,

towels, jeans

Cottons, linens, sheets, and mixed

garment loads

Cottons, linens, sheets, and mixed

garment loads

No-iron fabrics,

cottons, perm

press, linens,

synthetics

Machine-wash

silks, lingerie, washable wools

Swimsuits and

items requiring rinsing without

detergent

Heavy

Duty

Super

Heavy

Duty

Regular

Normal

Super

Normal Regular

Casual

Delicate

Rinse/Spin

Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool

Cold

Hot

Warm

Cool Cold

Hot

Warm

Cool Cold

rinse only

High

Low

High

Provides maximum wash time and action for tough stains and soils. Use this cycle for very heavily soiled or sturdy

items.

Use this cycle for very heavily soiled or sturdy items. This cycle features a spray rinse.

Provides extended wash time and action for heavily soiled cottons or sturdy items This cycle features a spray rinse.

Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle to wash loads of no-iron fabrics such as

sport shirts, blouses, casual business clothes, permanent

press, and blends.

Use this cycle to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on the care label. Place small items in mesh garment bags before

washing. This cycle features a spray rinse. Combines a rinse and high speed spin for loads requiring

an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.

Dripping wet or hand-washed

items

Drain/Spin

N/A

High

This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this

cycle to drain washer after cancelling a cycle or completing a cycle after a power failure. .j

NOTE: Be sure to select Fabric Softener options, if adding fabric softener to load. *All rinses are cold.

USING YOUR WASHER

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

"1, Sort and prepare your laundry

* Empty pockets. Loose change, buttons, or any small object

can pass under the agitator and become trapped, causing unexpected sounds.

, Sort items by recommended cycle, water temperature,

and colorfastness.

* Separate heavily soiled items from lightly soiled. = Separate delicate items from sturdy fabrics.

= Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

* Treat stains promptly. = Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

= Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips:

* When washing water-proof or water-resistant items, load

evenly.

= Use mesh garment bags to help avoid tangling when washing

delicate or small items.

,, Turn knits inside out to avoid pilling. Separate lint-takers from

lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to avoid damage to your garments.

Electrical Shock Hazard

Plug into a grounded (earthed) outlet. Do not remove ground prong.

Do not use an adapter. Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

Add detergent

Add a measured amount of detergent into the bottom of the washer basket before adding clothes. If using an Oxi or

color-safe bleach laundry boost product, add to the bottom of the washer basket, as well.

iMPORTANT: Follow the manufacturer's instructions to determine the amount of detergent to use.

3. Load laundry into washer

Load garments in loose heaps evenly around basket wall. For best results, do

not pack the load tightly. Do not wrap large items such as sheets around the agitator; load them in loose piles around the sides of

the basket. Try mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force items into washer. Items need to move freely for best cleaning and to reduce

wrinkling and tangling.

Add liquid chlorine bleach to dispenser

Add fabric softener to dispenser

(on some models)

Pour a measured amount of liquid fabric softener into dispenser; always follow

manufacturer's directions for correct amount of fabric softener based on your load size.

Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the underside of the rim. See max fill

line arrows. Then select Fabric Softener option or Fabric Softener with Extra Rinse option.

iMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle.

Adding Liquid Fabric Softener Manually to Wash Load During the final rinse, wait until the washer has completed

filling, press the START/Pause/Unlock Lid button to pause the washer. Lift the lid and add the measured recommended amount

of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid and press the START/Pause/Unlock Lid button again to start the washer.

IMPORTANT: Fabric Softener options must be selected to ensure proper distribution of the fabric softener during the rinse portion of the cycle.

Do not overfill, dilute, or use more than 236 mL (1 cup). Do not use color-safe bleach or Oxi products in the same

cycle with liquid chlorine bleach.

6= Select cycle

CASUAL

DELICATE

HEAVY DUTY

Turn cycle knob to choose your wash cycle. For more information, see "Cycle Guide".

7, Select LOAD SiZE

MEDIUM

SMALL LARGE

EXTRA EXTRA

SMALL LARGE

LOAD S_ZE

9. Select options

OFF

FABRIC

SOFTENER

WITH

EXTRARINSE

Select the load size setting most suitable for your load. Extra Small will add a low amount of water for smaller loads and

Extra Large will add the most amount of water for large or bulky loads. Items need to move freely.

8, Select TEMPERATURE

COOL WARM

COLD HOT

Once you select a cycle, select the desired wash temperature by turning the Temperature knob to the appropriate setting

based on your load. All rinses are tap cold. NOTE: Always read and follow fabric care label instructions

to avoid damage to your garments.

Hot Some cold water is added to save Whites and pastels

energy. This will be cooler than Durable garments

your hot water heater setting. Heavy soils

Select the desired cycle options. If you are using fabric softener, be sure to select one of the Fabric Softener options.

Press START/Pause/Unlock Lid to begin wash cycle

START

PAUSE/

UNLOCK LID

CANCEL HOLD3 SEC

Press the START/Pause/Unlock Lid button to start the wash cycle. When the cycle has finished, the Cycle Complete

indicator will light. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments If you need to open the lid to add 1 or 2 missed garments: Press START/Pause/Unlock Lid; the lid will unlock once the

washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid

and press START/Pause/Unlock Lid again to restart the cycle. If lid is left open for more than 10 minutes, the water will pump

out automatically.

Warm

Some cold water will be added, so Bright colors

this will be cooler than what your Moderate to light soils

Cool

Warm water may be added to

assist in soil removal and to help

Colors that bleed or fade

dissolve detergents.

Cold This is the temperature from your Dark colors that

faucet. If your tap cold water is bleed or fade very cold, warm water may be Light soils

added to assist in soil removal and help dissolve detergent.

WASHER MAINTENANCE

WATER iNLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement

on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always follow the detergent manufacturer's instructions regarding the amount of detergent to use. Never use

more than the recommended amount because that may increase the rate at which detergent and soil residue

accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better

job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-

causing residue.

Cleaning Your Top Loading Washer Read these instructions completely before beginning the

routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed,

at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils

and detergent may otherwise accumulate in your washer. Cleaning the inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly

cleaning procedure: Recommended Cycle for Cleaning the Washer

Refer to the "Cycle Guide" for the optimal cycle for cleaning the inside of the washer. Use this cycle with liquid chlorine bleach as described below.

Begin procedure

1. Chlorine Bleach Procedure: ao Open the washer lid and remove any clothing

or items.

b. Add 236 mL (1 cup) of liquid chlorine bleach

to the bleach compartment. NOTE: Use of more liquid chlorine bleach than is

recommended above could cause washer damage over time.

co Close the washer lid. d. Do not add any detergent or other chemical

to the washer when following this procedure.

eo Select the cycle recommended for cleaning the

inside of the washer.

fo Press the START/Pause/Unlock Lid button to start

the cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START/Pause/Unlock Lid once or twice (depending on model). After the cycle has

stopped, run a RINSE / SPIN cycle to rinse cleaner from washer.

F WASHER CARE (cont.) "_

Cleaning the Dispensers After a period of using your washer, you may find some

residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills.

Use only mild soaps or cleaners when cleaning external washer surfaces.

iMPORTANT: To avoid damaging the washer's finish, do not use abrasive products.

NON=USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

f WINTER STORAGE CARE

iMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.

2. Put 1 L (1 qt.) of R.V.-type antifreeze in basket and run washer on RINSE/SPIN cycle for about 30 seconds

to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

RE! NSTALLING/USI NG WASHER AGAI N

1. Shut off both water faucets. Disconnect and drain water inlet hoses.

2. If washer will be moved during freezing weather, follow Winter Storage Care directions before moving.

3. Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain

hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy

blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until

washer is placed in new location.

To reinstall washer after non-use, vacation, winter storage, or moving:

1. Refer to "Installation Instructions" to locate, level, and connect washer.

2. Before using again, run washer through the following recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded (earthed) outlet. Do not remove ground prong.

Do not use an adapter,

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through Casual Regular cycle to clean washer and remove antifreeze, if used. Use half the manufacturer's

recommended amount of detergent for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

If you experience Possible Causes

Check the following for Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and proper installation or floor and locked, washer must be level to operate properly. Jam nuts must be

see "Using Your tight against the bottom of the cabinet. Washer" section. Washer may not be level.

Load could be unbalanced.

Clicking or metallic noises

Gurgling or humming

Objects caught in washer drain system.

Washer may be draining water.

Load sensing may be occurring.Humming

Check floor for flexing or sagging. Ifflooring is uneven, a 19 mm (3/4") piece of plywood under your washer will reduce sound.

See "Level the Washer" in Installation Instructions. Load dry items in loose heaps evenly around basket wall.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items.

Use Normal Regular cycle and Extra Large or Large load size for oversized, non-absorbent items such as comforters or poly-filled

jackets.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump.

It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the basket. It is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as final amounts of water are removed during the Drain/Spin cycles.

You may hear the hum of the sensing spins after you have started the washer. This is normal.

Solution

Check the following for Washer not level. proper installation:

Fill hoses not attached tightly. Fill hose washers.

Drain hose connection.

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as recommended.

Washer won't run or fill, washer stops

working or wash light remains on (indicating

that the washer was unable to fill

_,.appropriately)

Check for proper water supply.

Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed.

Tighten fill-hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub. Do not place tape over drain opening. Water can back up out of a clogged sink or drainpipe. Check

all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

Improper loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer"

for loading instructions.

Both hoses must be attached and have water flowing to inlet valve.

Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water flow.

TROUBLESHOOTING

Electrical Shock Hazard

Plug into a grounded (earthed) outlet. Do not remove ground prong.

Do not use an adapter. Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or e|ectrical shock.

First try the solutions suggested here to possibly avoid the cost of a service call.

if you experience

Washer won't run or fill, washer stops working or wash light

remains on (indicating that the washer was unable to fill

appropriately) (cont.)

Washer not draining/ spinning, loads

are still wet, or spin light remains on

(indicating that the washer was unable

to pump out water within 10 minutes)

Possible Causes

Check proper electrical supply.

Normal washer operation.

Washer may be tightly packed.

Empty pockets and use garment bags for small items.

Use a cycle with a low spin speed.

The washer may be tightly packed or unbalanced.

Check plumbing for correct drain hose installation. Drain hose extends into

standpipe farther than 114 mm (4.5").

Too much detergent causing suds to slow or stop draining and spinning.

Plug power cord into a grounded outlet. Do not use an extension cord.

Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Remove several items, rearrange load evenly in basket, and add detergent. Close lid and press START/Pause/Unlock Lid.

Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing.

Small items may have been caught in pump or between basket and tub, which can slow draining.

Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin

for your garment. To remove extra water in the load, select Drain/ Spin. Load may need to be rearranged to allow even

distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer

to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain/Spin

cycle to remove excess water. See "Using Your Washer" for loading recommendations.

Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain

opening. Lower drain hose if the end is higher than 1.25 m (4') above the floor. Remove any clogs from drain hose.

Always measure and follow detergent directions for your load. To remove extra suds, select Rinse & Spin. Do not

add detergent.

Solution

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

if you experience

Dry spots on load High speed spins extract more after cycle moisture than traditional top-load

Incorrect or wrong wash or rinse

temperatures

Load not rinsed Check for proper water supply.

Sand, pet hair, lint, Heavy sand, pet hair, lint, and etc. on load after detergent or bleach residues may

washing require additional rinsing. Load is tangling Washer not loaded as recommended. See "Using Your Washer" section.

Not cleaning or removing stains

_. level selection, washed, j

washers. Check for proper water supply.

Energy saving controlled wash temperatures.

Using too much detergent.

Washer not loaded as recommended.

Using too low a load size/water level selection.

Washer not loaded as recommended.

Adding detergent on top of load.

Using too low a load size/water Choose a load size (water level) that matches the load being

Possible causes _ Solution

The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry

spots during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.

Check that inlet valve screens are not clogged. Remove any kinks in hoses.

This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm

washes. Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached and have water flowing to the inlet valve.

Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from too much detergent can keep washer from

operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.

The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall.

Load with dry items only. Use cycle designed for the fabrics being washed.

Add only 1 or 2 additional garments after washer has started. Choose a load size (water level) that matches the load being

washed. Add an Extra Rinse to the selected cycle (on some models).

Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher

speed spin. See the "Cycle Guide" to match your load with the best cycle.

Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the

recommended cycle for the type of garments being washed. Washer is less efficient at cleaning when load is tightly packed.

Load garments in loose heaps evenly around the basket wall. Load with dry items only.

Add only 1 or 2 additional garments after washer has started. Add detergent, oxi products, and color-safe bleach to the

bottom of the basket before adding the load items.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.

if you experience

Not cleaning or removing stains (cont.)

Incorrect dispenser operation

Fabric damage

Odors

Lid locked light is flashing

j Possible Causes j Solution

Using too much detergent. The suds from too much detergent can keep washer from

operating correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level.

Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash

temperature to improve cleaning. Use a Heavy Duty cycle for tough cleaning. See the "Cycle

Guide" to match your load with the best cycle.

Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener

Not washing like colors together. Wash like colors together and remove promptly after the cycle

Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only

Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before

wash cycle, washing to avoid snags and tears.

Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before Mend rips and broken threads in seams before washing.

washing.

Fabric damage can occur if load is Load garments in loose heaps evenly around the basket wall.

tightly packed. Load with dry items only.

Liquid chlorine bleach may have been Do not pour liquid chlorine bleach directly onto load. Wipe up added incorrectly, bleach spills.

Garment care instructions may not Always read and follow garment manufacturer's care label

have been followed, instructions. See the "Cycle Guide" to match your load with the

Monthly maintenance not done as See "Washer Care" in Washer Maintenance. recommended.

Using too much detergent. Be sure to measure correctly. Always follow the manufacturer's

The lid is not closed. Close the lid. The washer will not start or fill with the lid open. A cycle was stopped or paused The washer may still be spinning. The lid will not unlock until the

using the START/Pause/Unlock Lid basket has stopped spinning. This may take several minutes if button, washing large loads or heavy fabrics.

staining. Load dispensers before starting a cycle. Select the Fabric

Softener option when using fabric softener. Do not add products directly onto load.

is complete to avoid dye transfer.

fabric softener in the fabric softener dispenser.

Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started.

Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.

Do not place load items on top of bleach dispenser when loading and unloading washer.

best cycle.

Unload washer as soon as cycle is complete.

directions. See "Washer Care".

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