Care and Cleaning ..................................................... 10
Clean After Each Use ................................................. 10
Service
Service Parts List ....................................................... 12
Service View .............................................................. 12
Wire Diagrams
Always refer to the wire diagram(s) included with the unit
for most current version.
Warranty
Transportation Damage and Claims ............. Back Cover
Limited Warranty .......................................... Back Cover
MN-35698 (Rev. 4) 09/15 • HSM SERIES MERCHANDISER • i
DELIVERY
before installing this appliance, using the appliance
WARNING
This Alto-Shaam appliance has been thoroughly
tested and inspected to ensure only the highest
quality unit is provided. Upon receipt, check for any
possible shipping damage and report it at once to the
delivering carrier. See Transportation Damage and
Claims section located in this manual.
This appliance, complete with unattached items
and accessories, may be delivered in one or more
packages. Ensure all standard items and options
have been received with each model as ordered.
UNPACKING
• Carefully remove the appliance
from the carton or crate.
NOTICE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
®
®
Save all the information packed with the appliance.
Register online at www.alto-shaam.com to ensure
prompt service in the event of a warranty parts and
labor claim.
This manual must be read and understood by all
people using or installing the equipment model.
Contact the Alto-Shaam Tech Team Service
Department if you have any questions concerning
installation, operation, or maintenance.
1-800-558-8744; servicedept@alto-shaam.com
SERIAL NUMBER IS REQUIRED FOR ALL INQUIRIES
Always include both model and serial numbers in your correspondence
regarding the unit.
Model: _____________________________________
Serial Number: _____________________________________
Date Installed: ____________ Voltage: _______________
• Read all instructions in this manual carefully
or performing routine maintenance. Following
procedures other than those indicated in this
guide to use and clean the appliance is considered
inappropriate and may cause damage, injury or
fatal accidents, in addition to invalidating the
guarantee and relieving Alto-Shaam of all liability.
• DO NOT DISCARD THIS MANUAL.
This manual is considered part of the appliance
and is provided for the owner or manager of the
business and for training personnel. Additional
manuals are available from the Alto-Shaam
Tech Team Service Department.
• Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
ENVIRONMENTAL CONDITIONS
Appliance and accessories may be
heavy. To prevent serious injury,
ALWAYS use a sufficient number
of trained and experienced workers
when moving or leveling appliance
and handling accessories.
MN-35698 (Rev. 4) 09/15 • HFM SERIES MERCHANDISER • 1
• Operational Environmental Conditions
• Unit must acclimate to room temperature in the
environment it is placed. 24 hours is recommended.
• Ambient temperature range of 50° to 110°F (10° to 43°C).
• Relative humidity of less than 95% non-condensation.
• Atmospheric pressure range of 50KPa to 106KPa.
hazard that can or will cause minor or
•
•
•
•
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
equipment. The following hazard signal words and
This appliance is intended to hold foods for the
purpose of human consumption. No other use for
this appliance is authorized or recommended.
This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating instructions
and warnings must be read and understood by
all operators and users. We recommend regular
training of your staff to avoid the risk of accident
or damage to the unit. Operators must also receive
regular safety instructions.
Any trouble shooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use by
qualified and trained technicians.
This manual should be considered a permanent
part of this appliance. This manual and all supplied
instructions, diagrams, schematics, parts lists,
notices, and labels must remain with the appliance
if the item is sold or moved to another location.
safe operation of electrically and/or gas energized
symbols may be used throughout this manual.
DANGER
Used to indicate the presence of
a hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.
WARNING
Used to indicate the presence of
a hazard that CAN cause personal
injury, possible death, or major
property damage if the warning
included with this symbol is ignored.
CAUTION
Used to indicate the presence of a
NOTICE: For equipment delivered for use in
any location regulated by the
following directive:
DO NOT dispose of electrical or
electronic equipment with other
municipal waste.
moderate personal injury or property
damage if the warning included with
this symbol is ignored.
CAUTION
Used to indicate the presence of a hazard that
can or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.
NOTICE: Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
Used to indicate that referral to
operating instructions is a mandatory
action. If not followed the operator
could suffer personal injury.
Used to indicate that referral to
operating instructions is recommended
to understand operation of equipment.
MN-35698 (Rev. 4) 09/15 • HFM SERIES MERCHANDISER • 2
ADDITIONAL SAFETY PROCEDURES
AND PRECAUTIONS
NEVER place objects near the oven exhaust vents.
sudden temperature change can damage the oven
Children should be supervised to ensure
• To prevent serious injury, death or property
damage, your appliance should be inspected and
serviced at least every twelve (12) months by an
authorized service partner or trained technician.
• ONLY allow an authorized service partner or
trained technician to service or to repair your
appliance. Installation or repairs that are not
performed by an authorized service partner or
trained technician, or the use of non-factory
authorized parts will void the warranty and relieve
Alto-Shaam of all liability.
• When working on this appliance, observe
precautions in the literature, on tags, on labels
attached to or shipped with the appliance and other
safety precautions that may apply.
•
If your gas appliance is installed under anexhaust hood, the hood must be switched ONwhen the oven is in use to avoid the build up ofcombustion gases. Failure to do so may result inserious injury, death or property damage.
•
This area is hot and could be a potential ignitionsource for a fire.
• Do not allow objects to block or obstruct the area
below the oven base. This may result in fire,damage to the equipment or serious injury.
WARNING
This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been
given supervision concerning use of
the appliance by person responsible for
their safety.
that they do not play with the appliance.
• Do not use the attached hand-held hose to spray
anything other than the interior of the ovencompartment.
• If the appliance is installed on casters freedom of
movement of the appliance must be restricted so
that utility connections (including gas, water, and
electricity) cannot be damaged when the unit is
moved. If the appliance is moved, make sure that all
utility connections are properly disconnected. If the
unit is returned to its original position, make sure
that any retention devices and utility connections
are properly connected.
• ONLY use the appliance when it is stationary.
Mobile oven racks, mobile plate racks, transport
trolleys, and appliances on casters can tip over
when being moved over an uneven floor or
threshold and cause serious injury.
• ALWAYS apply caster brakes on mobile appliances
or accessories when these are not being moved.
These items could move or roll on uneven floors
and cause property damage or seious injury.
• Do not use the attached hand-held hose on the
surface of a hot cooking compartment. The
interior. Allow the oven to cool to a minimum of150°F (66°C). Failure to observe this precautioncan void the warranty.
• Be extremely careful when moving appliances
because the food trays may contain hot fluids that
may spill, causing serious injury.
• ALWAYS open the appliance door very slowly.
Escaping hot vapors or steam can cause serious
injury or death.
MN-35698 (Rev. 4) 09/15 • HFM SERIES MERCHANDISER • 3
INSTALLATION
WARNING
WARNING
CAUTION
burns. Metal parts of this equipment
WARNING
Improper installation, alteration,
adjustment, service, cleaning, or
maintenance could result in property
damage, severe injury, or death.
READ and UNDERSTAND the
installation, operating and
maintenance instructions thoroughly
before installing, servicing, or
operating this equipment.
Appliance and accessories may be
heavy. To prevent serious injury,
ALWAYS use a sufficient number
of trained and experienced workers
when moving or leveling appliance
and handling accessories.
SITE INSTALLATION
To prevent SEVERE PERSONAL
INJURY or PROPERTY DAMAGE:
ALWAYS use hand protection when
operating this appliance to avoid
become extremely hot when in
operation.
FOR YOUR SAFETY
DO NOT store or use gasoline or
other flammable vapors or liquids in
the vicinity of this or any other
appliance.
1. The hot food module must be installed on a stable
and level surface free of vibration and suitably
strong enough to support the combined weights of
the unit plus the maximum product load weight.
2. Peel the protective film from the VHB tape located
on the inside flanges of decor face. Press decor
face (control) up against the mounting surface.
3. Level the appliance from side-to-side and
front-to-back with the use of a spirit level.
4. Follow solid surface material manufacturer’s
instructions for its installation.
5. In order to maintain standards established by
the National Sanitation Foundation, all edges
must be sealed to the heated module with NSF
approved sealant.
CLEARANCE REQUIREMENTS
6" (152mm) from bottom of appliance.
INSTALLATION REQUIREMENTS
• Unit must be installed level.
• It must not be installed in any area where it
may be affected by steam, grease, dripping
water, high temperatures, or any other severely
adverse conditions.
• Customer supplied solid surface material must be
rated to withstand temperatures of 300°F (148°C).
Material must be 3/4" (19mm) thickness, 3/8"
(10mm) radius corners and 1/8" (3mm) top and
bottom edge. Edges must be polished. Contact
Alto-Shaam for additional information.
A
R.125 (3.18) Radius
“Z” Dim. ± 1/16" (2mm)
DETAIL A
MN-35698 (Rev. 4) 09/15 • HFM SERIES MERCHANDISER • 4
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