Alto Shaam 500-TH/III Operation Manual
W164 N9221 Water Street • P.O. Box 450 • Me nomonee Falls, Wi sconsin 53052-0450 USA
PHONE: 262.251.3 800 • 800.558.8744 USA/C AN A DA FAX: 262.251.7067 • 800.329.87 44 U.S .A. O NLY
www.alt o-shaam.com
C o o k i n g & H o l d i n g O v e n
E l e c t r o n i c C o n t r o l
Model:
500-TH /III
750-TH /III
1000-TH /I II
1200-TH /I II
1200-TH/III
500-TH/III
1000-TH/III
• INSTALLATION
• OPERATION
• MAI NTENANCE
750-TH/III
P R I N T E D IN U. S .A .
MN-28852 • 02/10
Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety Procedures and Precautions . . . . . . . . . . . . . . . . . 2
Sanitation
Sanitation/Food Safety . . . . . . . . . . . . . . . . . . . . . . . 21
Internal Food Product Temperatures . . . . . . . . . . . . . 21
Installation
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . 3
Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . 3
Dimension Drawings, weights & capacities . . . . . . . . 4-7
Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . 8
Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Restraint Requirements - Mobile Equipment . . . . . . . . 9
Drip Tray Installation . . . . . . . . . . . . . . . . . . . . . . . . . 10
Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . 11
Operating Instructions
User Safety Information . . . . . . . . . . . . . . . . . . . . . . . 12
Start-up Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Control Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operating Features & Functions . . . . . . . . . . . . . . . . 14
Cook/Hold Instructions . . . . . . . . . . . . . . . . . . . . . . . 15
To Cook/Hold Using Preset Menu Keys . . . . . . . . . . . 15
Programming a Preset. . . . . . . . . . . . . . . . . . . . . . . . 16
Erasing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
User Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
General Holding Guidelines . . . . . . . . . . . . . . . . . . . . 18
Care and Cleaning
Cleaning and Preventative Maintenance . . . . . . . . . . 19
Protecting Stainless Steel Surfaces . . . . . . . . . . . . . . 19
Cleaning Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning Materials . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Equipment Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Clean Daily . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Clean the Door Vents . . . . . . . . . . . . . . . . . . . . . . . . 20
Check Overall Condition of Oven . . . . . . . . . . . . . . . . 20
Service
Trouble Shooting - Error Codes . . . . . . . . . . . . . . . . . 22
Trouble Shooting Electrical Components . . . . . . . . . . 23
Exterior Service View & Parts - 500, 750, 1000. . . 24-25
Exterior Service View & Parts - 1200 . . . . . . . . . . 26-27
Cable Heating Kits . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Bonnet Assembly View & Parts -
ALL M ODE LS . . . . . 28-29
Export Plug Options . . . . . . . . . . . . . . . . . . . . . . . . . 30
Wire Diagrams
500-TH/III - 120V. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
500-TH/III - 208-240V . . . . . . . . . . . . . . . . . . . . . . . . 32
500-TH/III - 230V. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
750-TH/III & 1000-TH/III - 208-240V . . . . . . . . . . . . . 34
750-TH/III & 1000-TH/III - 230V . . . . . . . . . . . . . . . . . 35
1200-TH/III - 208-240V . . . . . . . . . . . . . . . . . . . . . . . 36
1200-TH/III - 230V. . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Warranty
Transportation Damage and Claims. . . . . . . Back Cover
Limited Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover
D E L I V E R Y
This Alto-Shaam appliance has been
thoroughly tested and inspected to ensure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and report
it at once to the delivering carrier. See
Transportation Damage and Claims section
located in this manual.
This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to ensure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.
NOT E : All claims for warranty must include the
full model number and serial number of
the unit.
U N P A C K I N G
1. Carefully remove the
appliance from the
carton or crate.
NOT E : Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
2. Read all instructions in this manual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner or
manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
service department.
3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
®
®
TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L PG . 1
1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.
2. This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.
4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.
N O T E : Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
C A U T I O N
Used to indicate the presence of a hazard that can
or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.
C A U T I O N
Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.
D A N G E R
Used to indicate the presence of a
hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.
W A R N I N G
Used to indicate the presence of a
hazard that CAN cause personal injury,
possible death, or major property
damage if the warning included with
this symbol is ignored.
SAFETY PRO C E D U RES
AND PRECAU T I O N S
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
N O T E
For equipment delivered for use
in any location regulated by the
following directive:
DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.
PG . 2 TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L
®
I N S T A L L A T I O N
D A N G E R
IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH,
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.
C A U T I O N
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
C A U T I O N
METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.
D A N G E R
DO NOT store or use gasoline or other
flammable vapors or liquids in the
vicinity of this or any other appliance.
N O T E
If the appliance has been unplugged for an
extended period of time, the Real Time Clock may
require recharging. Turn main breaker to the unit
off for 10 seconds and then restore power.
For more information, see Error Code E-60 in
the Troubleshooting section of this manual.
The Alto-Shaam cook
and hold oven must be
installed in a location
that will permit the
oven to function for its
intended purpose and
to allow adequate
clearance for
ventilation, proper
cleaning, and
maintenance access.
1. The oven must be installed on a stable and
level surface.
2. DO NOT install this appliance in any area
where it may be affected by any adverse
conditions such as steam, grease, dripping
water, high temperatures, or any other severely
adverse conditions.
3. DO NOT store or use any flammable liquids or
allow flammable vapors in the vicinity of this
oven or any other appliance.
4. This appliance must be kept free and clear of
any combustible materials.
5. This appliance must be kept free and clear of
any obstructions blocking access for
maintenance or service.
TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L PG . 3
S I T E I N S T A L L A T I O N
Emissions testing conducted by Underwriters
Laboratories, Inc.® was found to be in
compliance with the applicable requirements of
NFPA96: 2004 Edition, Par. 4.1.1.2. U.L
emissions sampling of grease laden vapor
resulted in a total of 0.55 milligrams per cubic
meter with no visible smoke and is considered
representative of all oven models in the line.
Based on these results, hood installation and/or
outside venting should not be a requirement in
most areas. Verify local codes for locations
where more restrictive codes are applicable.
MINIMUM CLEARANCE REQUIREMENTS
18" (457mm) minimum clearance at the back from heat
producing equipment. To protect the electronic
control, maintain sufficient side clearance to p revent
the control area from reaching any temperature at or
above 140°F (60°C).
S I T E I N S T A L L A T I O N
21" (532mm)
33-1/2" (850mm)
with 3-1/2" (89mm) casters*
Electrical
Connection
(Pass-Through)
18-1/8"
(460mm)
16" (406mm)
19" (482mm)
28-1/4" (716mm)
26-11/16" (678mm)
12-3/16"
(310mm)
30-13/16" (782mm)
Elec. Connection
21-15/16"
(556mm)
28-1/2" (724mm)
29-7/8" (758mm)
with optinal bumper
44-1/16" (1118mm)
58-1/4" (1479mm)
Pass-Through
Design
*31-13/16" (807mm) - with optional 2-1/2" casters
*35-1/4" (894mm) - with optional 5" casters
*34-7/16" (874mm) - with optional 6" legs
500-TH/III
I N S T A L L A T I O N
WEIGHT
NE T: 125 lb (57 kg) EST .
SHIP: 150 lb (68 kg)
PRODU CT\ PAN CA P ACITY
40 lb (18 kg) M AXI M UM
VO L UME MAXIM UM: 30 Q U ART S (38 L ITE R S)
PG . 4 TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L
S I T E I N S T A L L A T I O N
28-5/8" (726mm)
Shown with
optional bumper
34-7/8" (886mm)
56-15/16" (1445mm)
79" (2006mm)
34" (864mm)
31-3/4" (805mm)
14-3/4"
(373mm)
30-7/8" (784mm)
(electrical connection)
26-15/16" (683mm)
26-5/8" (676mm)
25-3/4" (654mm)
28-1/4" (717mm)
33-1/2" (851mm)
with 3-1/2" casters*
Pass-Through
Electrical
Connection
(Pass-Through)
*31-13/16" (807mm) - with optional 2-1/2" casters
*35-1/4" (894mm) - with optional 5" casters
*34-7/16" (874mm) - with optional 6" legs
750-TH/III
I N S T A L L A T I O N
WEIGHT
NET: 192 lb (87 kg) EST .
SHIP: 258 lb (117 kg)
TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L PG . 5
PRODU CT\ PAN CA P ACITY
100 lb (45 kg) M A XIM U M
VO L UME MAXIM UM: 75 Q U ART S (95 L ITE R S)
S I T E I N S T A L L A T I O N
25-1/16" (636mm)
34-1/2" (876mm)
with optional bumper
Electrical
Connection
(Pass-Through)
12-9/16" (318mm)
Elec. Connection
53-5/8" (1361mm)
51-1/4" (1302mm)
34" (864mm)
31-3/4" (805mm)
14-1/2"
(367mm)
37-11/16" (957mm)
Elec. Connection
26-15/16" (683mm)
23-1/2" (596mm)
40-3/8" (1024mm)
with 3-1/2" (89mm) casters
22-5/8" (574mm)
5-5/16" (134mm)
*38-5/8" (980mm) - with optional 2-1/2" casters
*42" (1067mm) - with optional 5" casters
*41-1/4" (1046mm) - with optional 6" legs
Pass-Through
Design
1000-TH/III
I N S T A L L A T I O N
WEIGHT
NE T: 225 lb (102 kg) EST .
PG . 6 TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L
SHIP: 275 lb (125 kg)
PRODU CT\ PAN CA P ACITY
120 lb (54 kg) M A XIM U M
VO L UME MAXIM UM: 60 Q U ART S (76 L ITE R S)
S I T E I N S T A L L A T I O N
75-3/4" (1924mm) with 5" (127mm) Casters*
22-9/16" (573mm)
68-13/16" (1747mm)
7" (177mm)
23-1/2" (596mm)
25-1/16" (636mm)
with optional bumper
34-1/2" (876mm)
with optional bumper
24-1/8" (613mm)
32-1/4" (819mm)
15-1/4" (387mm)
Pass-Through
72-15/16" (1852mm) to Electrical Connection
51-5/8" (1310mm)
53-5/8" (1361mm)
with optional bumper
*74-3/8" (1889mm) - with optional 3-1/2" (89mm) casters
*75-3/4" (1924mm) approx. - with optional 6" (152mm) legs
72-3/4" (1847mm)
Pass-Through
Design
1200-TH/III
I N S T A L L A T I O N
W E I G H T
NE T: 402 lb (182 kg) EST .
SHIP: 432 lb (196 kg)
P R O D U C T \ P A N C A P A C I T Y (P E R CO M PA R T ME N T )
120 lb (54 kg) M A XIM U M
VO L UME MAXIM UM: 60 Q U ART S (57 L ITE R S)
TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L PG . 7
I N S T A L L A T I O N
OPTIONS AND ACCE S SORIES 500-TH/III 750-TH/III 1000-TH/III 1200-TH/III
Bumper, Full Perimeter 5011161 5010371 5009767 5009767
Carving Holder,
PR IME RI B
ST EAM SHI P (CAF ETE RIA) ROUND
Casters - 2 RIGID, 2 SWIVEL W/BRAKE
5" (127mm)
3-1/2" (89mm)
2-1/2" (64mm)
Door with Window
RI GHT -HA ND
LE FT-HAN D
Door Lock with Key LK-22567 LK-22567 LK-22567 LK-22567
Drip Pan
ST AND ARD WI THO UT DRA IN, 1-7/8" (48mm)
EX TRA DE EP, 4" (102mm)
HL-2635
4459
5004862
ST AND ARD
5008022
15855R
15857R
11898
—
HL-2635
4459
5004862
ST AND ARD
5008022
15433R
15732R
14831
—
HL-2635
4459
5004862
ST AND ARD
5008022
15879R
15881R
11906
15929
HL-2635
4459
ST AND ARD
5008017
—
15879R
15881R
11906
15929
Legs, 6" (152mm), Stemmed (SET O F FOUR ) 5011149 5011149 5011149 5011149
Pan Grid, Wire - 18" X 26" PAN I NSE RT
—
PN-2115 PN-2115 PN-2115
Shelf, Stainless Steel
FL AT W IRE, REACH-IN
FL AT W IRE, PASS-THR OUG H
RI B RACK
Stacking Hardware 5004864 5004864 5004864
SH-2326
—
—
SH-2324
SH-2327
SH-2743
SH-2325
SH-2346
SH-2773
SH-2325
SH-2346
SH-2773
—
HACCP Network Options
➥ HACCP Documentation
➥ HACCP with Kitchen Management
* REFER TO HACCP SPECIFICATION #9015 FOR APPLICABLE PART NUMBERS.
PG . 8 TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L
S I T E I N S T A L L A T I O N
W A R N I N G
RISK OF ELECTRIC S HOCK.
Appliance must be secured
to building structure.
I N S T A L L A T I O N
A number of adjustments are associated with
initial installation and start-up. It is important
that these adjustments be conducted by a qualified
service technician. Installation and start-up
adjustments are the responsibility of the dealer or
user. These adjustments include but are not
limited to thermostat calibration, door adjustment,
leveling, electrical hook-up and installation of
optional casters or legs.
LEVELING
Level the oven
from side-to-side and front-toback with the use of a spirit level. For ovens
installed with casters, it is important that the
installation surface be level due to the probability
of frequent oven repositioning.
We recommend checking the level of the oven
periodically to make certain the floor has not
shifted nor the oven moved.
NOT E : Failure to properly level this oven can
cause improper function and will result in
the uneven baking with products
consisting of semi-liquid batter.
RESTRAINT REQ UIREMENTS
—MOBILE EQUIP MENT
Any appliance that is not furnished with a power
supply cord but that includes a set of casters must
be installed with a tether. Adequate means must
be provided to limit the movement of this
appliance without depending on or transmitting
stress to the electrical conduit. The following
requirements apply:
1. Maximum height of casters is 6" (152mm).
2. Two of the casters must of be the locking type.
3. Such mobile appliances or appliances on mobile
stands must be installed with the use of a flexible
connector secured to the building structure.
A mounting connector for a restraining device is
located on the lower back flange of the appliance
chassis or on an oven stand, approximately 18"
(457mm) from the floor. A flexible connector is not
supplied by nor is it available from the factory.
TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L PG . 9
I N S T A L L A T I O N
W A R N I N G
FAIL UR E TO PRO PERLY I NS TALL TH E
DRIP TRAY CAN OR WILL CAUSE
MAJOR EQUIPMENT DAMAGE AND
WILL RESULT IN A LEA KA GE
HAZARD THAT CAN CAUSE
PERSONAL INJURY.
S I T E I N S T A L L A T I O N
DRIP TRAY INSTALLATION INSTRUCTIONS
햳
햲
햴
햵
Item Description Qty
1 Double-Sided Tape 1
2 Drip Tray Holder 1
3 8-32 x 1/4" Phil Screw 3
4 Drip Tray 1
1. Poke holes through double-sided tape 햲 which is attached to the back of drip tray holder 햳.
2. Remove backing on double-sided tape 햲.
3. Put screws 햴 through holes and attach drip tray holder 햳 to unit.
4. Optional - apply a line of food-grade silicone caulk along top edge of drip tray holder 햳 to seal.
5. Place drip tray 햵 in drip tray holder 햳.
PG . 10 TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L
I N S T A L L A T I O N
D A N G E R
ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON APPLIANCE NAMEPLATE.
D A N G E R
To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be
made in according with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.
D A N G E R
APPLIANCES WITH NO CORD
PROVIDED BY FACTORY MUST BE
EQUIPPED WITH A CORD OF
SUFFICIENT LENGTH TO PERMIT
THE APPLIANCE TO BE MOVED
FOR CLEANING.
ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.
E L E C T R I C A L C O N N E C T I O N
The appliance must be installed by a qualified
service technician. The oven must be properly
grounded in accordance with the National
Electrical Code and applicable local codes.
Plug the unit into a properly grounded receptacle
ONLY, positioning the unit so that the plug is
easily accessible in case of an emergency. Arcing
will occur when connecting or disconnecting the
unit unless all controls are in the “OFF” position.
Proper receptacle or outlet configuration or
permanent wiring for this unit must be installed
by a licensed electrician in accordance with
applicable local electrical codes.
E L E C T R I C A L - 5 0 0 - T H / I I I
VOLTA GE PHASE CYCL E/HZ AMPS
120 1 60 16.0 1.92 NE MA
208-240 (AGCY)1 60 11.2 2.70
at 208 1 60 10.6 2.20
at 240 1 60 12.2 2.93
230 1 50 12.0 2.75 CE E 7/7
kW
CORD&PLUG
20A-125
CO RD
NO PL UG
220-230V P LU G
5-20
V P LUG
,
230 V :
To prevent an electrical shock hazard between
the appliance and other appliances or metal
parts in close vicinity, an equalization-bonding
stud is provided. An equalization bonding lead
must be connected to this stud and the other
appliances / metal parts to provide sufficient
protection against potential difference.
The terminal is marked with the following
symbol.
NOT E : 230V appliances must be connected to an
electrical circuit that is protected by an
external GFCI outlet.
P
E L E C T R I C A L - 7 5 0 - T H / I I I
VOLTA GE PHASE CYCL E/HZ AMPS
208-240 (AGCY)1 60 15.8 3.80
at 208 1 60 14.6 3.04
at 240 1 60 16.9 4.05
230 (AG CY)1 50 14.3 3.3 CE E 7/7
E L E C T R I C A L - 1 0 0 0 - T H / I I I
VOLTA GE PHASE CYCL E/ H Z AMPS kW CORD & PL UG
208-240 (AGCY)1 60 15.8 3.8
at 208 1 60 14.4 3.0
at 240 1 60 16.7 4.0
230 1 50 14.3 3.3 C EE 7/7
kW
CORD&PLUG
CO RD
NO PL UG
220-230V P LU G
CO RD ,
NO PLUG
220-230V P LU G
E L E C T R I C A L - 1 2 0 0 - T H / I I I
VOLTAGE PHASE CYCLE/ HZ AMPS kW CORD & PLUG
208-240 (AGCY) 1 60 30 7.2
at 208 1 60 28.9 6.0
at 240 1 60 33.3 8.0
230 (AGCY) 1 50 28.7 6.6 NO CORD
Wire dia grams are locat ed insid e the bo nnet of the u nit.
TH/III INST A LL A TI O N/O PER A TI O N/ S ERV ICE MA NUA L PG . 11
NO CORD
OR PLUG
OR PLUG
,
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