Alto Shaam 500-TH-II-D Operators Manual

#825/33/37 • 1/06

W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA

PHONE: [phone] • 800.558.8744 USA/CANADA FAX: [phone] • 800.329.8744 U.S.A. ONLY

WEBSITE: www.alto-shaam.com

PRINTED IN U.S .A .

®

Cooking & Holding Oven

Electric Manual Control

Models:

500-TH-II
500-TH-II/D

750-TH-II
750-TH-II/D

1000-TH-II-SPLIT
1000-TH-II/D-SPLIT
1000-TH-II

• INSTALLATION

• OPERATION

• MAINTENANCE

750-TH-II/D

500-TH-II

1000-TH-II

TWO OVENS STACKED

ON CASTERS

#825/33/37 INSTALLATION/OPERATION/SERVICE MANUAL PG. 1

SAFETY PROCEDURES
AND PRECAUTIONS

Knowledge of proper procedures is essential to the
safe operation of electrically energized equipment.
In accordance with generally accepted product
safety labeling guidelines for potential hazards,
the following signal words and symbols may be
used throughout this manual.

Used to indicate the
presence of a hazard that
will cause severe personal
injury, death, or substantial
property damage if the
warning included with this
symbol is ignored.

Used to indicate the
presence of a hazard that
can cause personal injury,
possible death, or major
property damage if the
warning included with this
symbol is ignored.

Used to indicate the
presence of a hazard that
can or will cause minor or
moderate personal injury
or property damage if the
warning included with this
symbol is ignored.

Used to indicate the
presence of a hazard that
can or will cause minor
personal injury, property
damage, or a potential
unsafe practice if the
warning included with this
symbol is ignored.

Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.

1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this appliance
is authorized or recommended.

2. This appliance is intended for use in
commercial establishments where all
operators are familiar with the purpose,
limitations, and associated hazards of this
appliance. Operating instructions and
warnings must be read and understood by
all operators and users.

3. Any troubleshooting guides, component
views, and parts lists included in this manual
are for general reference only and are intended
for use by qualified technical personnel.

4. This manual should be considered a
permanent part of this appliance. This
manual and all supplied instructions,
diagrams, schematics, parts lists, notices, and
labels must remain with the appliance if the
item is sold or moved to another location.

NOTE:

PG. 2 #825/33/37 INSTALLATION/OPERATION/SERVICE MANUAL

DELIVERY

This Alto-Shaam appliance has been
thoroughly tested and inspected to insure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and report
it at once to the delivering carrier. See

Transportation Damage and Claims section

located in this manual.

This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.

Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to assure prompt service in the event of a
warranty parts and labor claim.

This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.

NOTE: All claims for warranty must include the

full model number and serial number of
the unit.

UNPACKING

1. Carefully remove the
appliance from the
carton or crate.

NOTE: Do not discard the

carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.

2. Read all instructions in this manual carefully
before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL.

This manual is considered to be part of the
appliance and is to be provided to the owner or
manager of the business or to the person
responsible for training operators. Additional

manuals are available from the Alto-Shaam

service department.

3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.

®

®

ALTO-SHAAM COOK & HOLD OVENS

OPTIONS AND ACCESSORIES ITEM

Bumper Corner Guards (SET OF FOUR)..........5221

Carving Holders

—Prime Rib Holder................................HL-2635

—Ship Round Holder ...................................4459

Casters, 5" (127mm) ......................................4007

Door Lock with Key .............................LK-22567

Drip Pan, Extra Deep

—1000-TH-II only .........................................1115

Full Perimeter Bumper

—1000-TH-II/Split, 1000-TH-II.......................4994

ITEM

Legs, 6" (152mm) ..............................................5205

Security Panel & Key Lock

—500-TH-II .......................................................4366

—750-TH-II (with slab door) ...........................4367

—750-TH-II/D (with window door)............ 14374

—1000-TH-II .....................................................4368

Shelf, Stainless Steel Rib Rack

—750-TH-II.................................................SH-2743

—1000-TH-II/SPLIT ..................................SH-2773

Stacking Hardware.....................................5001359

#825/33/37 INSTALLATION/OPERATION/SERVICE MANUAL PG. 3

SITE INSTALLATION

The Alto-Shaam cook
and hold oven must
be installed in a
location that will
permit the oven to
function for its
intended purpose and
to allow adequate
clearance for
ventilation, proper
cleaning, and
maintenance access.

1. The oven must be installed on a stable and
level surface.

2. DO NOT install this oven in any area where it
may be affected by any adverse conditions such as
steam, grease, dripping water, high temperatures,
etc.

3. DO NOT store or use any flammable liquids or
allow flammable vapors in the vicinity of this
oven or any other appliance.

4. This appliance must be kept free and clear of
any combustible materials.

5. This appliance must be kept free and clear of
any obstructions blocking access for
maintenance or service.

®

TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.

METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.

DO NOT store or use any flammable
liquids or allow flammable vapors
in the vicinity of any appliance.

IMPROPER INSTALLATION, ALTERATION,
ADJUSTMENT, SERVICE OR MAINTENANCE
COULD RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.

INSTALLATION

MINIMUM CLEARANCE REQUIREMENTS

COMBUSTIBLE NON-COMBUSTIBLE

SURFACES SURFACES

BACK 3" (76mm) 3" (76mm)

LEFT SIDE 1" (25mm) 1" (25mm)

RIGHT SIDE 1" (25mm) 1" (25mm)

TOP 2" (51mm) 2" (51mm)

Emissions testing conducted by Underwriters
Laboratories, Inc.® was found to be in
compliance with the applicable requirements of
NFPA96: 2004 Edition, Par. 4.1.1.2. U.L
emissions sampling of grease laden vapor
resulted in a total of 0.55 milligrams per cubic
meter with no visible smoke and is considered
representative of all oven models in the line.
Based on these results, hood installation and/or
outside venting should not be a requirement in
most areas. Verify local codes for locations
where more restrictive codes are applicable.

PG. 4 #825/33/37 INSTALLATION/OPERATION/SERVICE MANUAL

SITE INSTALLATION

INSTALLATION

23-1/4"

—(591mm)

25-7/8"

—(657mm)

17-1/2"

(445mm)

27-3/8"

—(695mm)

3-1/8"

—(79mm)

ADD:

ELECT.

CONN.

ALTO-SHAAM

C

L

6" (152mm)
For Casters or Legs

40-3/4"

—(1035mm)

C

L

ELECTRICAL

CONNECTION

2-5/8"

(67mm)

25-3/8"—(645mm)

28-1/4"

—(718mm)

30-7/8"

—

(784mm)

53-3/4"

—(1365mm)

2-5/8"

(67mm)

24-1/4"

—(616mm)

ALTO-

SHAAM

ELECTRICAL CONNECTION

6"—(152mm)
FOR CASTERS

C

L

ELECTRICAL

CONNECTION

3-1/8"—(79mm)

FROM TOP

27-3/8"

—(695mm)

22-1/4"

(565mm)

28-1/4" (718mm)

31-3/8"

— (797mm)

3

-1/8"
(79mm)

50-1/2"

— (1283mm)

C

L

ELECTRICAL
CONNECTION
3-1/8" (79mm)

FROM TOP

34-3/8"

— (873mm)

6" (152mm)

FOR CASTERS

2-5/8"

22-1/4"

(565mm)

31-1/4"

— (794mm)

69"

—

(1753mm)

34-3/8"

— (873mm)

75"

—

(1905mm)

ELECTRICAL

CONNECTION

C

L

(67mm)

500-TH-II

40 lb max.

Capacity

750-TH-II

100 lb max.

Capacity

1000-TH-II/SPLIT

120 lb max.

Capacity

1000-TH-II

120 lb max.

Capacity per Compartment

WEIGHT

500-TH-II 500-TH-II/D 750-TH-II 750-TH-II/D 1000-TH-II-SPLIT 1000-TH-II/D-SPLIT

NET 139 lb (63 kg) 141 lb (65 kg) 195 lb (89 kg) 205 lb (93 kg) 225 lb (102 kg) 232 lb (105 kg)
SHIP 150 lb (68 kg) 155 lb (70 kg) 225 lb (102 kg) 235 lb (107 kg) 230 lb (104 kg) 235 lb (107 kg)

#825/33/37 INSTALLATION/OPERATION/SERVICE MANUAL PG. 5

SITE INSTALLATION

INSTALLATION

A number of adjustments are associated with
initial installation and start-up. It is important
that these adjustments be conducted by a qualified
service technician. Installation and start-up
adjustments are the responsibility of the dealer or
user. These adjustments include but are not
limited to thermostat calibration, door adjustment,
leveling, electrical hook-up and installation of
optional casters or legs.

LEVELING

Level the oven
from side-to-side and back-to­back with the use of a spirit level. For ovens
installed with casters, it is important that the
installation surface be level due to the probability
of frequent oven repositioning.

We recommend checking the level of the oven
periodically to make certain the floor has not
shifted nor the oven moved.

NOTE: Failure to properly level this oven can

cause improper function and will result in
the uneven baking with products
consisting of semi-liquid batter.

RESTRAINT REQUIREMENTS
—MOBILE EQUIPMENT

Any appliance that is not furnished with a power
supply cord but that includes a set of casters must
be installed with a tether. Adequate means must
be provided to limit the movement of this
appliance without depending on or transmitting
stress to the electrical conduit. The following
requirements apply:

1. Casters must be a maximum height of 6" (152mm).

2. Two of the casters must of be the locking type.

3. Such mobile appliances or appliances on mobile

stands must be installed with the use of a flexible
connector secured to the building structure.

A mounting connector for a restraining device is
located on the lower back flange of the appliance
chassis or on an oven stand, approximately 18"
(457mm) from the floor. A flexible connector is not
supplied by nor is it available from the factory.

RISK OF ELECTRIC SHOCK.

Appliance must be secured

to building structure.

WHEN MOUNTING DRIP TRAY,

SEAL DRIP TRAY HOLDER TO

UNIT WITH AN R.T.V. SEALANT

DRIP TRAY

DRIP TRAY HOLDER

EXTRA LARGE DRIP PAN [Optional]

DRIP TRAY MOUNTING INSTRUCTIONS

MODELS:

W164 N9221 Water Street • P. O. Box 450

Menomonee Falls, Wisconsin 53052-0450

#243B • 3/88

LOW TEMPERATURE

COOKING & HOLDING OVENS

500-TH

750-TH/II 767-SK 1000-TH-I

1000-TH-II

1000-TH • 1000-TH-III = A/S PN: 1115

Bottom of Extra Large Drip Pan is positioned on the bottom
(lowest) side-rack position, just above the Standard Drip Pan.

❋

❋

❋

See individual model service manual, views

and parts lists, for Alto-Shaam part numbers.

[Bottom of oven interior • Below side-racks]

STANDARD DRIP PAN

❋

®

®

3: 32 x 1/2" SCREWS

[A/S PN: SC-2425]

PG. 6 #825/33/37 INSTALLATION/OPERATION/SERVICE MANUAL

INSTALLATION

SITE INSTALLATION

INSTALLATION

FAILURE TO PROPERLY INSTALL
THE DRIP TRAY CAN OR WILL
CAUSE MAJOR EQUIPMENT
DAMAGE AND WILL RESULT IN A
LEAKAGE HAZARD THAT CAN
CAUSE PERSONAL INJURY.

#825/33/37 INSTALLATION/OPERATION/SERVICE MANUAL PG. 7

The appliance must be installed by a qualified
service technician. The oven must be properly
grounded in accordance with the National
Electrical Code and applicable local codes.

Plug the unit into a properly grounded receptacle
ONLY, positioning the unit so that the plug is
easily accessible in case of an emergency. Arcing
will occur when connecting or disconnecting the
unit unless all controls are in the “OFF” position.

Proper receptacle or outlet configuration or
permanent wiring for this unit must be installed
by a licensed electrician in accordance with
applicable local electrical codes.

All 208-240V 500-TH-II models will function
properly within a voltage range of 200 and 240.

750-TH-II and 1000-TH-II models at 208-240V
are dual rated units with a conversion switch
mounted under an access cover on the rear of the
oven, near the power cord.

With the voltage conversion switch in the
200-208V (UPPER) position, the oven will
function properly with a source voltage of
between 200 and 208.

With the voltage conversion switch in the
220-240V (LOWER) position, the unit will function
properly with a source voltage of between 220 and

240.

NOTE: ALL 208-240V units are shipped from the

factory with the voltage conversion switch

in the 220-240 position.
All 125V rated units will function properly with a
source voltage of between 100 and 125, 60 Hz.

The 125V rated units are provided with a cord and
plug [NEMA #5-20P]. Have a licensed electrician
install the proper outlet configuration as required
for the unit in accordance with applicable, local
electrical codes. This will assure a safe and
trouble-free installation.

ELECTRICAL CONNECTION

INSTALLATION

ELECTRICAL

VOLTAGE PHASE CYCLE/HZ AMPS kW VOLTAGE PHASE CYCLE/HZ AMPS kW

at 120 1 60 16.0 1.95 at 125 1 60 16.8 2.1
at 208 60 12.5 2.2 at 208 60 14.4 3.0
at 240 60 12.5 3.0 at 240 60 14.4 2.6
at 230 50 12.0 2.75 at 230 50 10.4 2.4

To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be made
in accordance with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.

Ensure that the voltage conversion switch position

and the available power source match.

500-TH-II

750-TH-II

1000-TH-II

ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.

PG. 8 #825/33/37 INSTALLATION/OPERATION/SERVICE MANUAL

OPERATING INSTRUCTIONS

USER SAFETY INFORMATION

The Alto-Shaam cook and hold oven is intended
for use in commercial establishments by qualified
operating personnel where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

START-UP OPERATION

BEFORE INITIAL USE:

Interior oven surfaces must be heated to remove
surface oils and the accompanying odor produced
during the first use of the oven.

1. Wipe all wire shelves, side racks and the full
oven interior with a clean, damp cloth. Install
the oven side racks, oven shelves, and external
drip tray. Shelves are installed with the curved
edge toward the back of the oven. Insert the
drip pan on the interior bottom surface of the
oven.

2. Close the oven doors, press the power switch to
the on position, and set the thermostat to 300°F
(149°C).

3. Allow the oven to cycle for approximately 2
hours or until no odor is detected.

PREHEATING:

Always preheat the oven for a minimum of 20
minutes before cooking product. Follow the
operating instructions indicated on the next page
of this manual.

Metal parts of this equipment become
extremely hot when in operation. To
avoid burns, always use hand protection
when operating this oven.

AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND.

DO NOT USE WATER JET TO CLEAN.

SEVERE DAMAGE OR ELECTRICAL
HAZARD COULD RESULT.

WARRANTY BECOMES VOID IF
APPLIANCE IS FLOODED.