This Alto-Shaam appliance has been
thoroughly tested and inspected to insure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and report
it at once to the delivering carrier. See
Transportation Damage and Claims section
located in this manual.
This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to assure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.
N O T E:All claims for warranty must include the
full model number and serial number of
the unit.
U N P A C K I N G
1. Carefully remove the
appliance from the
carton or crate.
N O T E: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
2. Read all instructions in this manual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner or
manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
service department.
3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
®
®
Hot Food Drop-In Wel l Operation & Care Ma n u a l • 1
1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.
2. This appliance is intended for use in commercial
establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.
4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.
N O T E : Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
C A U T I O N
Used to indicate the presence of a hazard that can
or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.
C A U T I O N
Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.
D A N G E R
Used to indicate the presence of a
hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.
W A R N I N G
Used to indicate the presence of a
hazard that CAN cause personal injury,
possible death, or major property
damage if the warning included with
this symbol is ignored.
SAF E TY PROC E DURE S
AND PREC AUTI O NS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
N O T E
For equipment delivered for use
in any location regulated by the
following directive:
DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.
Hot Food Drop-In Wel l Operation & Care Ma n u a l • 2
I N S TA L L A T I O N
®
D A N G E R
I
MPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.
C A U T I O N
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
The Alto-Shaam appliance
must be installed in a
location that will permit the
unit to function for its
intended purpose and
to allow for proper
cleaning, and maintenance.
1. The appliance must be installed on a stable and
level surface. A non-combustible, heat resistant
surface is highly recommended.
2. DO NOT install this appliance in any area where
it may be affected by any adverse conditions such
as steam, grease, dripping water, high
temperatures, etc.
3. The outer walls of the hot well can reach 200°F
(93°C) to 260°F (127°C). Verify countertop material
temperature rating with manufacturer before
installing to ensure counter can withstand heat.
LEV ELING
The heated well should
be leveled before the electrical supply is
connected. Level the appliance from side-to-side
and front-to-back with the use of a spirit level. For
appliances installed on a mobile stand, it is
important that the floor surface be level due to the
probability of frequent repositioning.
NOT E
It is important to apply a food grade silicone
underneath the decor flange to seal flange to the
countertop.
O P T I O N S A N D A C C E S S O R I E S
PAN DIVIDER BARS
• FULL-SIZE16019
• HALF-SIZE / THIRD-SIZE11318
R O U G H C U T C O U N T E R T O P O P E N I N G
MO DE L 100-HW and 100-HW/6D ONE PAN:22-3/8" x 14-1/4" (568mm x 362mm)
MO DE L 200-HW and 200-HW/6D TWO PAN:22-3/8" x 27-1/8" (568mm x 689mm)
MO DE L 300-HW and 300-HW/6D THREE PAN:22-3/8" x 40-1/8" (568mm x 1019mm)
MO DE L 400-HW and 400-HW/6D FOUR PAN:22-3/8" x 53-1/4" (568mm x 1353mm)
MO DE L 500-HW and 500-HW/6D FIVE PAN:22-3/8" x 66-1/4" (568mm x 1683mm)
Hot Food Drop-In Wel l Operation & Care Ma n u a l • 3
I N S TA L L A T I O N
D A N G E R
ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON APPLIANCE NAMEPLATE.
D A N G E R
ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.
D A N G E R
To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be
made in according with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.
E L E C T R I C A L C O N N E C T I O N
1. An identification tag is permanently mounted
on the appliance.
2. This appliance is equipped with a three-prong
grounding plug. For your protection against
shock hazard this appliance should be plugged
directly into a properly grounded three-prong
receptacle. Do not cut or remove the grounding
prong from this plug. Plug the unit into a
properly grounded receptacle ONLY, positioning
the unit so that the plug is easily accessible in
case of an emergency. Arcing will occur when
connecting or disconnecting the unit unless all
controls are in the “OFF” position.
4. For 230V units:
To prevent an electrical shock hazard between the
appliance and other appliances or metal parts in
close vicinity, an equalization-bonding stud is
provided. An equalization bonding lead must be
connected to this stud and the other appliances /
metal parts to provide sufficient protection
against potential difference. The terminal is
marked with the following symbol.
NO TE: The appliance must be connected to an
electrical circuit that is protected by an external
GFCI outlet.
3. Proper receptacle or outlet configuration or
permanent wiring for this unit must be
installed by a licensed electrician in
accordance with applicable local
electrical codes.
Hot Food Drop-In Wel l Operation & Care Ma n u a l • 4
I N S TA L L A T I O N
E L E C T R I C A L S P E C I F I C A T I O N S
E L E C T R I C A L • 1 0 0 - H W & 1 0 0 - H W / D 6
OLTAGEPHASECYCL E
V
120 (AGCY)1604.80.58NEMA 5-15P15A-125V PLUG
E L E C T R I C A L • 2 0 0 - H W & 2 0 0 - H W / D 6
OLTAGEPHASECYCL E
V
ZAMPS
/ H
ZAMPS
/ H
kWPLUG CONFIGURATION
kWPLUG CONFIGURATION
120 (A
GC Y
)16010.61.27N
EM A
5-15P15A-125V
PL UG
240 (AGCY)1605.31.27
at 208150/604.60.95
NE MA 6-15P15A-250V PLU G
at 240150/605.31.27
AG CY)1 50/605.11.17CEE 7/7220-230V PLUG
230 (
E L E C T R I C A L • 3 0 0 - H W & 3 0 0 - H W / D 6
VOLTAGEPH ASECYCLE/ H ZA MPSkWPLUG CONFIGURATION
120 (AGCY)16021.42.57NEM A L 5-30P30A-125V PLUG
240 (AGCY)16010.72.57
at 208150/609.21.93
at 240150/6010.72.57NEMA 6-15P15A-250V PLUG
230 (AGCY)16010.32.36CEE 7/7220-230V PLUG
E L E C T R I C A L • 4 0 0 - H W & 4 0 0 - H W / D 6
VOLTAGEPH ASECYCLE/ H ZA MPSkWPLUG CONFIGURATION
120 (AGCY)16019.72.36NEM A L 5-30P30A-125V PLUG
240 (AGCY)1609.92.38
at 2081608.51.77
at 2401609.82.36NEMA 6-15P15A-250V PLUG
230 (AGCY)1 50/609.52.19CEE 7/7220-230V PLUG
E L E C T R I C A L • 5 0 0 - H W & 5 0 0 - H W / D 6
VOLTAGEPH ASECYCLE/ H ZA MPSkWPLUG CONFIGURATION
12016020.02.39NEMA L 5-30P30A -125V PLUG
240 (AGCY)16010.02.39
at 2081608.61.80
NE MA 6-15P15A-250V PLU G
at 24016010.02.39
230150/609.52.20
CEE 7/7220-230V PLUG
Hot Food Drop-In Wel l Operation & Care Ma n u a l • 5
I N S TA L L A T I O N
PAN DIVIDER
BARS #16019
FLEXIBLE WATERTIGHT TETHER
Apply a food grade silicone
along the outside edge of
the hot well support flange.
DECOR FACE
BEZEL
THERMOSTAT KNOB
MOUNTING
SCREWS
00-HW, 200-HW & 300-HW REMOTE CONTROL HOUSING MOUNTING INSTRUCTIONS
1
1.Cut a 5-1/4" x 4-1/2" (133.4mm x 114.3mm) opening in the location where the control is to be positioned.
2.Thoroughly clean and dry the mounting surface around the control cut-out opening on which the decor face will be
applied.
NO TE: The control face will not properly adhere to an unclean surface.
3.Remove the protective film from the mounting tape on the inside flanges of the decor face and apply the decor face
to the mounting surface.
4.Position the remote control housing behind the decor face. Use the two (2) mounting screws through the thermostat
bezel of the decor face to fasten the decor face to the control housing.
5.Insert the thermostat knob(s) onto the thermostat shaft(s).
Hot Food Drop-In Wel l Operation & Care Ma n u a l • 6
I N S TA L L A T I O N
PAN DIVIDER
BARS #16019
FLEXIBLE WATERTIGHT TETHER
MOUNTING
SCREWS
THERMOSTAT KNOB
BEZEL
DECOR FACE
Apply a food grade silicone
along the outside edge of
the hot well support flange.
400-HW & 500-HW REMOTE CONTROL HOUSING MOUNTING INSTRUCTIONS
1.Cut a 9" x 4-1/2" (228.6mm x 114.3mm) opening in the location where the control is to be positioned.
2.Thoroughly clean and dry the mounting surface around the control cut-out opening on which the decor face will be
applied.
NO TE: The control face will not properly adhere to an unclean surface.
3.Remove the protective film from the mounting tape on the inside flanges of the decor face and apply the decor face
to the mounting surface.
4.Position the remote control housing behind the decor face. Use the two (2) mounting screws through the thermostat
bezel of the decor face to fasten the decor face to the control housing.
5.Insert the thermostat knob(s) onto the thermostat shaft(s).
Hot Food Drop-In Wel l Operation & Care Ma n u a l • 7
I N S TA L L A T I O N
HW DEPTH
HW/D6 D
EPTH
7
-1/2" (190mm)
6-3/16" (157mm)
9
-1/2" (241mm)
8-3/16" (208mm)
7
" (175mm)
5" (125mm)
5-3/8" (136mm)
12-1/16" (306mm)
to electrical cord
3-1/8" (79mm)
to electrical cord
24-3/16" (614mm)
1
6-3/16" (409mm)
22" (558mm)
One (1) flexible
w
ater-tight tether
36" (914mm)
Electrical Cord
60" (1524mm)
HW DEPTH
HW/D6 DEPTH
7-1/2" (190mm)
6-3/16" (157mm)
5-3/8" (136mm)
7" (175mm)
5" (125mm)
9-1/2" (241mm)
8-3/16" (208mm)
22" (558mm)
24-3/16" (614mm)
14-1/2" (367mm)
to electrical cord
3-1/16" (78mm)
to electrical cord
28-15/16" (734mm)
One (1) flexible
water-tight tether
36" (914mm)
Electrical Cord
60" (1524mm)
D I M E N S I O N S • C A P A C I T Y
1 0 0 - H W
PRODUCT\PAN CAPACITY
12 lb (5.4 kg)
FULL-SIZE PANS*:One (1) 12" x 20" x 2-1/2"
HALF-SIZE PANS*:Two (2) 12" x 10" x 2-1/2"
THIRD-SIZE PANS*:Three (3) 12" x 6" x 2-1/2"
*WILL ALSO ACCEPT 4
" (100mm)
MAXIMUM (BASED ON 4" DEEP PANS)
MAX. VOLUME: 7.5 qt. (9.5 L)
GN 1/1 (325mm x 530mm x 65mm)
GN 1/2 (325mm x 265mm x 65mm)
GN 1/3 (325mm x 176mm x 65mm)
DEEP PANS;D6UNITS WILL ACCEPT 6
" (153mm)
DEEP PANS
PRODUCT\PAN CAPACITY
FULL-SIZE PANS*:Two (2) 12" x 20" x 2-1/2"
HALF-SIZE PANS*:Four (4) 12" x 10" x 2-1/2"
THIRD-SIZE PANS*:Six (6) 12" x 6" x 2-1/2"
*WILL ALSO ACCEPT 4" (100mm) DEEP PANS; D6 UNITS WILL ACCEPT 6" (153mm) DEEP PANS
2 0 0 - H W
24 lb (10.8 kg)
MAX. VOLUME: 15 qt (19 L)
MAXIMUM (BASED ON 4" DEEP PANS)
GN 1/1 (325mm x 530mm x 65mm)
GN 1/2 (325mm x 265mm x 65mm)
GN 1/3 (325mm x 176mm x 65mm)
Hot Food Drop-In Wel l Operation & Care Ma n u a l • 8
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