Alto-Shaam 500-2D User Manual

D r a w e r W a r m e r s

W164 N9221 Water Street • P.O. Bo x 450 • M enomo nee F alls, Wi scons in 53 052-0450 USA

PHON E: 262.251.3800 • 800.558.8744

US A/ CAN AD A FAX: 262.251.7067 • 800.32 9.8744 U.S.A . ON LY

www.alto-shaam.com

E l e c t r i c

MAN UAL or ELECT RON I C CONTROL

Models:

500-1D, 1DN 500-2D, 2DN 500-3D, 3DN

P R I N T E D I N U .S .A .

• INSTALLATION

• OPERATION

• MAINTENANCE

MN-28645 • 02/10

Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Procedures and Precautions . . . . . . . . . . . . . . . . . 2

Sanitation

Sanitation/Food Safety . . . . . . . . . . . . . . . . . . . . . . . 13

Internal Food Product Temperatures . . . . . . . . . . . . . 13

Installation

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . 3

Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . 3

Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Dimension Drawing - 500-1D, 2D, 3D . . . . . . . . . . . . . 4

Options and Accessories - 500-1D, 2D, 3D . . . . . . . . . 4

Dimension Drawing - 500-1DN, 2DN, 3DN . . . . . . . . . 5

Options and Accessories - 500-1DN, 2DN, 3DN . . . . . 5

Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . 6

Operating Instructions

User Safety Information. . . . . . . . . . . . . . . . . . . . . . . . 7

Before Initial Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Heating Characteristics . . . . . . . . . . . . . . . . . . . . . . . . 7

Food Product Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Product Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operation - Manual Control . . . . . . . . . . . . . . . . . . . . . 8

Operation - Electronic Control . . . . . . . . . . . . . . . . . . . 9

General Holding Guidelines . . . . . . . . . . . . . . . . . . . . 10

Care and Cleaning

Cleaning and Preventative Maintenance . . . . . . . . . . 11

Protecting Stainless Steel Surfaces . . . . . . . . . . . . . . 11

Cleaning Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Cleaning Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Service

Manual Control

Thermostat and Heat Light Sequence . . . . . . . . . . 14

Thermostat Calibration . . . . . . . . . . . . . . . . . . . . . 14

Electronic Control

Trouble Shooting Checklist . . . . . . . . . . . . . . . . . . 14

Trouble Shooting - Error Codes . . . . . . . . . . . . . . . 15

Exterior Service Parts - 500-1D, 2D, 3D . . . . . . . . 16

Exterior Service Parts - 500-1DN, 2DN, 3DN. . . . . 17

Service Views. . . . . . . . . . . . . . . . . . . . . . . . . . 18-20

Wire Diagrams

Manual Control

500-1DN, 2DN - 120V . . . . . . . . . . . . . . . . . . . . . . 21

500-1DN, 2DN, 3DN - 208-240V . . . . . . . . . . . . . . 22

500-1D, 2D, 3D, 1DN, 2DN, 3DN - 230V . . . . . . . . 23

500-#DN - 120V . . . . . . . . . . . . . . . . . . . . . . . . . . 24

500-1D, 2D - 120V . . . . . . . . . . . . . . . . . . . . . . . . 25

500-3D - 120V . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

500-1D, 2D, 3D - 208-240V . . . . . . . . . . . . . . . . . . 27

Electronic Control

500-1D, 2D, 3D, 1DN, 2DN, 3DN - 120V . . . . . . . . 28

500-1D, 2D, 3D, 1DN, 2DN, 3DN - 230V . . . . . . . . 29

500-1D, 2D, 3D, 1DN, 2DN, 3DN - 208-240V . . . . 30

Warranty

Transportation Damage and Claims. . . . . . . Back Cover

Limited Warranty . . . . . . . . . . . . . . . . . . . . . Back Cover

D E L I V E R Y

This Alto-Shaam appliance has been thoroughly tested and inspected to ensure only the highest quality unit is provided. Upon receipt, check for any possible shipping damage and report it at once to the delivering carrier. See

Transportation Damage and Claims section

located in this manual.

This appliance, complete with unattached items and accessories, may have been delivered in one or more packages. Check to ensure that all standard items and options have been received with each model as ordered.

Save all the information and instructions packed with the appliance. Complete and return the warranty card to the factory as soon as possible to ensure prompt service in the event of a warranty parts and labor claim.

This manual must be read and understood by all people using or installing the equipment model. Contact the Alto-Shaam service department if you have any questions concerning installation, operation, or maintenance.

N O T E : All claims for warranty must include the

full model number and serial number of the unit.

U N P A C K I N G

1. Carefully remove the appliance from the carton or crate.

N O T E : Do not discard the

carton and other packaging material until you have inspected the unit for hidden damage and tested it for proper operation.

2. Read all instructions in this manual carefully before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL. This manual is considered to be part of the appliance and is to be provided to the owner or manager of the business or to the person responsible for training operators. Addi tional

manuals are available from the Alto-Shaam

service department.

3. Remove all protective plastic film, packaging materials, and accessories from the appliance before connecting electrical power. Store any accessories in a convenient place for future use.

Draw er Warmer I nstal lation/Opera tion/Service Manual • 1.

1. This appliance is intended to cook, hold or process foods for the purpose of human consumption. No other use for this appliance is authorized or recommended.

2. This appliance is intended for use in commercial establishments where all operators are familiar with the purpose, limitations, and associated hazards of this appliance. Operating instructions and warnings must be read and understood by all operators and users.

3. Any troubleshooting guides, component views, and parts lists included in this manual are for general reference only and are intended for use by qualified technical personnel.

4. This manual should be considered a permanent part of this appliance. This manual and all supplied instructions, diagrams, schematics, parts lists, notices, and labels must remain with the appliance if the item is sold or moved to another location.

N O T E : Used to notify personnel of

installation, operation, or maintenance information that is important but not hazard related.

C A U T I O N

Used to indicate the presence of a hazard that can or will cause minor personal injury, property damage, or a potential unsafe practice if the warning included with this symbol is ignored.

C A U T I O N

Used to indicate the presence of a hazard that can or will cause minor or moderate personal injury or property damage if the warning included with this symbol is ignored.

D A N G E R

Used to indicate the presence of a hazard that WILL cause severe personal injury, death, or substantial property damage if the warning included with this symbol is ignored.

W A R N I N G

Used to indicate the presence of a hazard that CAN cause personal injury, possible death, or major property damage if the warning included with this symbol is ignored.

SAFE T Y PROCE D U R E S AND PRECA U T I O N S

Knowledge of proper procedures is essential to the safe operation of electrically and/or gas energized equipment. In accordance with generally accepted product safety labeling guidelines for potential hazards, the following signal words and symbols may be used throughout this manual.

N O T E

For equipment delivered for use in any location regulated by the following directive:

DO NOT DISPOSE OF ELECTRICAL OR ELECTRONIC EQUIPMENT WITH OTHER MUNICIPAL WASTE.

Draw er Warmer I nstal lation/Opera tion/Service Manual • 2.

C A U T I O N

TO PREVENT PERSONAL INJURY,

USE CAUTION WHEN MOVING OR

LEVELING THIS APPLIANCE.

D A N G E R

IMPROPER INSTALLATION, ALTERATION, ADJUSTMENT, SERVICE, OR MAINTENANCE COULD RESULT IN SEVERE INJURY, DEATH, OR CAUSE PROPERTY DAMAGE.

READ THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.

S I T E I N S TA L L A T I O N

I N S T A L L A T I O N

1. The cabinet, complete with unattached items and

accessories, may be delivered in one or more

ackages. Check to ensure all accessories ordered

p have been received.

2. This appliance is designed for the purpose of maintaining hot food at a temperature for safe consumption. The unit must be installed on a level surface in a location that will permit the equipment to function for its intended purpose and allow adequate access for proper cleaning and maintenance.

3. The appliance must not be installed in any area where it will be affected by steam, grease, dripping water, high temperatures, or any other severely adverse conditions.

C L E A R A N C E R E Q U I R E M E N T S

3-inches (76mm) at the back

2-inches (51mm) at the top

1-inch (25mm) at both sides

5. In order to maintain standards established by the National Sanitation Foundation, all equipment

ust be equipped with casters or 4" (102mm)

m legs to provide minimum unobstructed space beneath the unit; or secured flush at the bottom and the entire base sealed with NSF approved sealant. Warranty will become null and void if these directions are not followed.

WE IGHT

500-1D 500-2D 500-3D

SH IP 90 lb (41 kg) 125 lb (57 kg) 165 lb (75 kg)

80 lb (36 kg) 115 lb (52 kg) 150 lb (68 kg)

On site venting for proper airflow must also be

provided for built-in counter installations.

4. Level the appliance from side-to-side and front-to-back with the use of a spirit level.

Draw er Warmer I nstal lation/Opera tion/Service Manual • 3.

WE IGHT

500-1DN 500-2DN 500-3DN

NE T 67 lb (30 kg) 100 lb (45 kg) E ST. 130 lb (59 kg) ES T.

SH IP 75 lb (34 kg) 112 lb (51 kg) 145 lb (66 kg)

500-1D

500-2D

500-3D

1-11/16" (42mm)

24-3/8" (618mm)

0-1/16" (1018mm)

22-13/16" (579mm)

11-3/4"

(298mm)

19" (482mm)

26-1/8" (663mm)

ELECTRICAL CONNECTION

HI-LO Switch available only on 500 -1D and 5

00 -2D.

6-3/4" (171mm) FOR

LEG STAND OR 5" (127mm)

CASTER STAND ASSEMBLY

24-5/8" (625mm)

HANDLE

4-7/8" (121mm) FOR CASTER STAND ASSEMBLY WITH 3" (76mm) CASTERS

S I T E I N S TA L L A T I O N

500-1D, 500-2D, 500-3D

I N S T A L L A T I O N

OPTIONS & ACCESSORIES

Built-in Trim Kit 500-1D 44224 500-2D 44226 500-2D FOR BU2-48, BU2-72 55532 500-2D FOR BU2-96 44231 500-3D 44228

Caster Stand Assembly with 5" (127mm) casters 15379 Caster Package, 3" (76mm) casters (must order 15379) 14227 Drawer Assembly with vents 55536 Leg Stand Assembly 15380 Pan, oversize, 15" x 20" x 5" (381 x 508 x 127 mm) PN-2123 Perforated pan grid, 15" x 20" (381 x 508 mm) 1231 Perforated pan grid,

12" x 20" (305 x 508 mm) 16642

Draw er Warmer I nstal lation/Opera tion/Service Manual • 4.

500-1DN

500-2DN

500-3DN

1-11/16" (42mm)

16-7/16"(418mm)

0-7/8" (1291mm)

8-1/8" (714mm)

LECTRICAL CONNECTION

ELECTRIC CONNECTION

HANDLE

6-3/4" (171mm) FOR

LEG STAND OR 5" (127mm)

CASTER STAND ASSEMBLY

4-7/8" (121mm) FOR 3" (76mm) CASTER STAND ASSEMBLY

I-L

e o

-1

-2

29-15/16" (761mm)

26-3/16" (663mm)

11-11/16"

(296mm)

18-7/8" (479mm)

S I T E I N S TA L L A T I O N

500-1DN, 500-2DN, 500-3DN

I N S T A L L A T I O N

O P T I O N S & A C C E S S O R I E S

Built-in Trim Kit 500-1DN 44225 500-2DN 44227

500-3DN 44229

Caster Stand Assembly 55534 Drawer Assembly with vents 55537 Leg Stand Assembly 55535 Perforated pan grid,

12" x 20" (305mm x 508mm) 16642

Draw er Warmer I nstal lation/Opera tion/Service Manual • 5.

D A N G E R

ELECTRICAL CONNECTIONS MUST

BE MADE BY A QUALIFIED SERVICE

TECHNICIAN IN ACCORDANCE WITH

APPLICABLE ELECTRICAL CODES.

D A N G E R

ENSURE POWER SOURCE

MATCHES VOLTAGE STAMPED

ON APPLIANCE NAMEPLATE.

D A N G E R

o avoid electrical shock, this appliance MUST be adequately grounded in accordance with local electrical codes or, in the absence of local codes, with the current edition of the National Electrical Code ANSI/NFPA No. 70. In Canada, all electrical connections are to be made in accordance with CSA C22.1, Canadian Electrical Code Part 1 or local codes.

D A N G E R

IMPROPER INSTALLATION, ALTERATION, ADJUSTMENT, SERVICE, OR MAINTENANCE COULD RESULT IN SEVERE INJURY, DEATH, OR CAUSE PROPERTY DAMAGE.

READ THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.

E L E C T R I C A L

I N S T A L L A T I O N

1. An identification tag is permanently mounted on

the cabinet.

2. Plug cabinet into a properly grounded receptacle ONLY, positioning the unit so the power supply cord is easily accessible in case of an emergency. Arcing will occur when connecting or disconnecting the unit unless all controls are in the “OFF” position.

3. If necessary, a proper receptacle or outlet configuration as required for this unit, must be installed by a licensed electrician in accordance with applicable, local electrical codes.

23 0V:

To prevent an electrical shock hazard between the appliance and other appliances or metal parts in close vicinity, an equalization-bonding stud is provided. An equalization bonding lead must be connected to this stud and the other appliances / metal parts to provide sufficient protection against potential difference. The terminal is marked with the following symbol.

NOT E: The appliance must be connected to an

electrical circuit that is protected by an external GFCI outlet.

EL ECTR ICA L - 500- 1D; 500 -2D; 500 -3D

VOLTAGE PHASE CYCLE/HZ AMPS kW

120 1 60 LOW 4.0 0.5 NEMA 5-15P

HI GH 8.5 1.05 15A, 125V PLUG

at 208 1 50/60 3.8 0.8 at 240 1 50/60 4.4 1.05

230 1 50/60 4.2 0.97

NEMA 6-15P

15A, 250V PLUG

FOR USA ONLY

CEE 7/7,

220-230V PLUG

Draw er Warmer I nstal lation/Opera tion/Service Manual • 6.

EL ECTR ICA L - 500- 1DN; 50 0-2D N; 500- 3DN

VOLTAGE PHASE CYCLE/HZ AMPS kW

120 1 60 LOW 4.0 0.5 NEMA 5-15P

HI GH 8.5 1.05 15A, 125V PLUG

at 208 1 50/60 3.8 0.8

at 240 1 50/60 4.4 1.05

230 1 50/60 4.2 0.97

Wire di agrams a re l oc ated i nside the bonnet of th e unit.

NEMA 6-15P

15A, 250V PLUG

FOR USA ONLY

CEE 7/7,

220-230V PLUG

I N S T A L L A T I O N

U S E R S A F E T Y I N F O R M A T I O N

his appliance is intended for use in commercial

stablishments where all operators are familiar with

he purpose, limitations, and associated hazards of

his appliance. Operating instructions and warnings

t must be read and understood by all operators and users.

1. Make sure the unit is connected to the appropriate power source.

2. Use hand protection when handling hot items.

3. Preheat the unit for 30 minutes before use.

4. Be certain only hot foods are placed into

the unit.

BEFOR E INITIAL U SE:

Before operating the unit, clean both the interior

and exterior of the unit with a clean, damp cloth and mild soap solution. Rinse carefully. Clean and install the drawer warmer pan(s). The drawer assembly is completely removable. Clean as a sanitation measure.

HEATIN G CHARACTERISTIC S

OOD P RODUC T T IPS

Br ead and Rol ls

Breads and rolls are traditionally difficult to hold for prolonged periods due to the very low moisture content of these products. For best results and longest possible holding life, it is recommended these products be placed in a plastic bag while in the warming drawer. Breads and rolls should be held at a temperature no higher than 120° to 140°F (49° to 60°C).

Po t atoe s

— for the best results when holding potatoes:

1. D o n ot overcook .

Regardless of the temperature at which potatoes are cooked or what type of oven is used, it is important that this product does not achieve a final internal product temperature in excess of 195°F (91°C). Over-cooking will further reduce the moisture content and consequently, reduce the holding life. Potatoes should be removed from the oven when they reach an internal temperature of approximately 190°F (88°C). After they are removed from the oven, the internal temperature will continue to increase.

The drawer warmer is equipped with a special heating cable. Through this Halo Heat concept, the

heating cable is mounted against the walls of the unit to provide an evenly applied heat source controlled by a thermostat. The design and

operational characteristics of the unit eliminate the need for a moisture pan or a heat circulating fan. Through even heat application, the quality of food products is maintained up to several hours or more.

P R O D U C T C A PA C I T Y

36 lbs (16 kg)

(34 BAK ED POTATO ES, 50 DI NNE R ROL LS)

Draw er Warmer I nstal lation/Opera tion/Service Manual • 7.

2. A llow pot atoe s t o s tabil ize bef o re pl a cing in dra wer war mer.

When potatoes are removed from a conventional high-temperature oven, they have an extremely high surface temperature. If they are placed in the drawer warmer while they are this hot on the outside, moisture will be pulled from the inside of the potato and condensation will form on the outside. Holding results under these conditions will not be totally satisfactory. Remove potatoes from the oven and allow the surface temperature to stabilize before placing them in the controlled holding atmosphere of the drawer warmer.

MA XIM UM • E AC H DRAW ER

O P E R A T I O N

M A N U A L C O N T R O L

. Dual wat tage con trol .

The one and two drawer, 120V warmers are provided with a HIGH/LOW power switch. Use the HIGH position at 1000 watts for meats, potatoes, and vegetables — use the LOW position at 500 watts for breads and rolls.

thermometer to make certain all food products are at an internal temperature range of 140° to 160°F (60° to 71°C). All food not within the proper temperature range should be heated before putting into the drawer warmer.

2. Preheat a t 2 00°F (93 °C) for 30 min utes.

When the thermostat is turned clockwise to an “ON” position, the indicator light will illuminate and will remain lit as long as the unit is calling for heat. Allow a minimum of 30 minutes of preheating before loading the warmer with food. The indicator light will go “OUT” after approximately 30 minutes, or when the air temperature inside the unit reaches the temperature set by the operator.

3. Loa d t he draw er warme r w ith pan s o f ho t f ood only.

The purpose of the unit is to maintain hot food at proper serving temperatures. Only hot food should be placed into the warmer. Before loading the unit with food, use a food

4. Reset the t hermo stat to 16 0 °F (71° C).

Check to make certain the drawer is securely closed, and reset the thermostat to 160°F (71°C).

THIS WILL NOT NECESSARILY BE TH E FINAL SETTING.

The proper temperature range for the food being held will depend on the type and quantity of product. When holding food for prolonged periods, it is advisable to periodically check the internal temperature of each item to assure maintenance of the proper temperature range.

High Limit Switch

(120V Only)

Draw er Warmer I nstal lation/Opera tion/Service Manual • 8.

Thermostat Knob

Temperature

Gauge

Heat

Indicator

Light

+ 23 hidden pages