Alto Shaam 500-1DN Installation Manual

Drawer Warmers
Electric
500-1D
500-2D
500-1DN
500-2DN
Hot Food Holding
5001D 5002D 5003D 5001DN 5002DN 5003DN
• Installation
• Operation
500-3D
500-3DN
W164 N9221 Water Street • P.O. Box 450
Menomonee Falls, Wisconsin 53052-0450 U.S.A.
PHONE: 262.251.3800 • 800.558.8744 U.S.A. / CANADA
262.251.7067 • 800.329.8744 U.S.A. ONLY
FAX:
www.alto-shaam.com
Printed in U.S.A.
• Maintenance
for operation and use.
MN-29742 (Rev. 7) • 10/16

Table of Contents

Table of Contents ............................................2
Delivery ...................................................3
Transportation and Damage Claims .............................4
Unpacking .................................................5
Safety Procedures ...........................................6
Installation .................................................8
Electrical Connection .......................................11
Operation ................................................. 12
General Holding Guidelines .................................. 14
Cleaning and Preventative Maintenance ........................ 15
Food Safety ................................................ 17
Troubleshooting ............................................ 18
Service ...................................................20
Wiring Diagrams ...........................................27
Limited Warranty ....................................Back cover
2 MN-29742 • Rev 7 • 10/16 • Drawer Warmers

Delivery

This Alto-Shaam appliance has been thoroughly
CAUTION
tested and inspected to ensure only the highest quality appliance is provided. Upon receipt, check for any possible shipping damage and report it at once to the delivering carrier. See Transportation Damage and Claims section located in this manual.
This appliance, including unattached items and accessories, may be delivered in one or more packages. Ensure all standard items and options have been received with each appliance as ordered. Save all the information packed with the appliance. Register online at www.alto-shaam.com/en/support/warranty-registration to ensure prompt service in the event of a warranty parts and labor claim.
This manual must be read and understood by all peopleusing or installing the appliance. Contact the Alto-Shaam Tech Team Service Department if you haveany questions concerning installation, operation, or maintenance.
1-800-558-8744; servicedept@alto-shaam.com
Appliance and accessories may be heavy. To prevent serious injury, always use a su icient number of trained and experienced workers when moving or leveling appliance and handling accessories.
Serial number is required for all inquiries.
Always include both model and serial number(s) in any correspondence regarding the appliance.
Model: ______________________________________________
Serial Number: ______________________________________________
Purchased From: ______________________________________________
Date Installed: ____________________ Voltage: _____________
Environmental Conditions
Operational Environmental Conditions
• Before use, appliance must acclimate to room temperature in the environment it is placed — 24 hours isrecommended.
• Ambient temperature range of 60°F to 110°F (16°C to 43°C).
• Relative humidity of less than 95% non-condensation.
• Atmospheric pressure range of 50kPa to 106kPa.
MN-29742 • Rev 7 • 10/16 • Drawer Warmers 3

Transportation and Damage Claims

All Alto-Shaam equipment
3. Note all damage to packages directly on the carrier’s
Record the model and serial number of the appliance for easy reference. Always refer to both model and serial number in any contact with Alto-Shaam regarding this appliance.
Model:
Serial Number:
Date Installed:
Voltage:
Purchased From:
hour emergency service call center to offer immediate
is sold F.O.B. shipping point, and when accepted by the carrier, such shipments become the property of the consignee.
Should damage occur in shipment, do not put the appliance into service until the damage has been inspected by an authorized Alto-Shaam service provider.
Shipping damages are a matter between the carrier and the consignee. In such cases, the carrier is assumed to be responsible for the safe delivery of the merchandise, unless negligence can be established on the part of theshipper.
1. Make an immediate inspection while the appliance is still in the truck or immediately a er it is moved to the receiving area. Do not wait until a er the appliance is moved to a storage area.
2. Do not sign a delivery receipt or a freight bill until a proper count has been made and inspection of all appliances are received.
delivery receipt.
4. Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.
5. If the driver refuses to allow inspection, write the following on the delivery receipt: Driver refuses to
allow inspection of containers for visible damage.
6. Contact the carrier’s of ce immediately upon  nding damage, and request an inspection. Mail a written con rmation of the time, date, and the personcalled.
7. Save any packages and packing material for further inspection by the carrier.
8. Promptly  le a written claim with the carrier and attach copies of all supporting paperwork.
Alto-Shaam will continue our policy of assisting our customers in collecting claims which have been properly  led and actively pursued. Alto-Shaam cannot, however,  le any damage claims, assume the responsibility of any claims, or accept deductions in payment for such claims.
______________________________________________
______________________________________________
______________________________________________
______________________________________________
______________________________________________
______________________________________________
______________________________________________
Alto-Shaam has established a twenty-four
customer access to a local authorized service agency outside of standard business hours. The emergency service access is provided exclusively for Alto-Shaam equipment and is available throughout the United States through the use of Alto-Shaam’s toll-free number. Emergency service access is available seven days a week including holidays.
4 MN-29742 • Rev 7 • 10/16 • Drawer Warmers
• Carefully remove the appliance from the carton or crate.
NOTE: Do not discard the carton and other packaging material until you
• Read all instructions in this manual carefully before installing this
• Remove all protective plastic  lm, packaging materials, and accessories
have inspected the appliance for hidden damage and tested it for proper operation.

Unpacking

appliance, using the appliance or performing routine maintenance. Following procedures other than those indicated in this guide to use and clean the appliance is considered inappropriate and may cause damage, injury or fatal accidents, in addition to invalidating the guarantee and relieving Alto-Shaam of all liability.
Do not discard this manual. This manual is considered to be part of the appliance and is to be provided to the owner or manager of the business or to the person responsible for training operators. Additional manuals are available from the Alto-Shaam Tech Team Service Department.
from the appliance before connecting electrical power. Store any accessories in a convenient place for future use.
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MN-29742 • Rev 7 • 10/16 • Drawer Warmers 5

Safety Procedures

• The appliance is intended to cook, hold or process foods
Knowledge of proper procedures is essential to the
for the purpose of human consumption. No other use for this appliance is authorized and is therefore considered dangerous. The appliance must not be used to cook food containing  ammable materials (such as food with alcohol). Substances with a low  ash point can ignite spontaneously and cause a  re.
• The appliance is intended for use in commercial establishments where all operators are familiar with the purpose, limitations, and associated hazards of this appliance. Operating instructions and warnings must be read and understood by all operators and users. Alto-Shaam recommends regular staff training to avoid the risk of accident or damage to the appliance. Operators must also receive regular safety instructions.
• Any troubleshooting guides, component views, and partslists included in this manual are for general reference only and are intended for use by quali ed and trained technicians.
• This manual should be considered a permanent part of this appliance. This manual and all supplied instructions, diagrams, schematics, parts lists, notices, and labels must remain with the appliance if the item is sold or moved to another location.
safe operation of electrically and/or gas energized equipment. The following signal words and symbols may be used throughout this manual.
DANGER
Indicates a hazardous situation that, if not avoided, will result in death or serious injury.
WARNING
Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION
Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTICE: Indicates information considered important,
but not hazard-related (e.g., messages relating to property damage).
NOTICE: For equipment delivered for use in any
location regulated by the following directive: 2012/95/EC WEEE
Do not dispose of electrical or electronic
equipment with other municipal waste.
Indicates that referral to operating instructions is a mandatory action. If not followed the operator could su er personalinjury.
Indicates that referral to operating instructions is recommended to understand operation of equipment.
6 MN-29742 • Rev 7 • 10/16 • Drawer Warmers
Safety Procedures
• To prevent serious injury, death or property damage,
If the gas appliance is installed under an exhaust
appliance is in use to avoid the build up of combustion
vents. Thisarea is hot and could be a potential ignition
suddentemperature change can damage the appliance
WARNING
WARNING
the appliance should be inspected and serviced at least every twelve (12) months by an authorized service partner or trained technician.
• Only allow an authorized service partner or trained
technician to service or to repair the appliance. Installation or repairs that are not performed by an authorized service partner or trained technician, or the use of non-factory authorized parts will void the warranty and relieve Alto-Shaam of all liability.
• When working on this appliance, observe precautions
in the literature, on tags, on labels attached to or shipped with the appliance and other safety precautions that may apply.
• If the appliance is installed on casters freedom of
movement of the appliance must be restricted so that utility connections (including gas, water, and electricity) cannot be damaged when the appliance is moved. If the appliance is moved, ensure that all utility connections are properly disconnected. If the appliance is returned to its original position, ensure that retention devices and utility connections are properly connected.
• Only use the appliance when it is stationary. Mobile
appliance racks, mobile plate racks, transport trolleys, andappliances on casters can tip over when being moved over an uneven  oor or threshold and cause serious injury.
• Always apply caster brakes on mobile appliances or
accessories when these are not being moved. These items could move or roll on uneven  oors and cause property damage or serious injury.
• Be extremely careful when moving appliances
because the food trays may contain hot  uids that may spill, causing serious injury.
• Always open the appliance door very slowly. Escaping
hot vapors or steam can cause serious injury or death.
hood, the hood must be switched On when the
gases. Failure to do so may result in serious injury, death or property damage.
NEVER place objects near the appliance exhaust
source for a  re.
Do not allow objects to block or obstruct the area below the appliance base. This may result in  re, damage to the equipment or serious injury.
Do not use the attached hand-held hose to sprayanything other than the interior of the appliancecompartment.
Do not use the attached hand-held hose on the surface of a hot cooking compartment. The
interior. Allow the appliance to cool to a minimum of 150°F(66°C). Failure to observe this precaution can void the warranty.
To prevent serious personal injury, death, or property damage:
The appliance must be cleaned thoroughly to avoid deposits of grease and or food residues inside the appliance that may catch fire. If fat deposits and/or food waste inside the appliance ignite, shut down the appliance immediately and keep the appliance door closed to extinguish the fire. If further extinguishing is required, disconnect the appliance from the main power and use a fire extinguisher (do not use water to extinguish a grease fire!). Failure to clean the appliance properly invalidates the warranty and relieves Alto-Shaam of all liability.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision concerning use of the appliance by person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
MN-29742 • Rev 7 • 10/16 • Drawer Warmers 7

Installation

CAUTION
WARNING
CAUTION
WARNING
Improper installation, alteration, adjustment, service, cleaning, or maintenance could result in property damage, severe injury, or death.
Read and understand the installation, operating and maintenance instructions thoroughly before installing, servicing, or operating this equipment.
Appliance and accessories may be heavy. To prevent serious injury, always use a su icient number of trained and experienced workers when moving or leveling appliance and handling accessories.
This Alto-Shaam appliance must be installed in a location that will permit it to function for its intended purpose and to allow adequate clearance for ventilation, proper cleaning, and maintenance access.
1. This appliance must be installed on a stable and level surface.
2. Do not install this appliance in any area where it may be affected by any adverse conditions such as steam, grease, dripping water, high temperatures, or any other severely adverse conditions.
3. This appliance must be kept free and clear of any obstructions blocking access for maintenance or service.
®
To prevent personal injury or propertydamage:
Always use hand protection when
operating this appliance to avoid burns. Metal parts of this equipment become extremely hot when in operation.
To prevent personal injury, death or property damage:
Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.
Minimum Clearance Requirements
Back 3" (76mm)
Top 2" (51mm)
Le side, Right side 1" (25mm)
Weight (est.)
500-1D 500-2D 500-3D
Net 80 lb (36 kg) 115 lb (52 kg) 150 lb (68 kg)
Ship 90 lb (41 kg) 125 lb (57 kg) 165 lb (75 kg)
500-1DN 500-2DN 500-3DN
Net 67 lb (30 kg) 100 lb (45 kg) 130 lb (59 kg)
Ship 75 lb (34 kg) 112 lb (51 kg) 145 lb (66 kg)
Product Capacity (each drawer)
Full-Size Pan (GN1/1) - 12" x 20" x 6" (305 x 508 x 152mm)
36 lbs (16 kg) Maximum
Oversize Pan - 15” x 20” x 5” (381 x 508 x 127mm)
41 lbs (19 kg) maximum
8 MN-29742 • Rev 7 • 10/16 • Drawer Warmers
WITH 3" (76mm) CASTERS
500-1D, 500-2D, 500-3D
500-3D
500-2D
25-7/8" (657mm)
24-5/8" (624mm)
500-1D
11-5/8"
(296mm)
Installation
12-5/16" (312mm)
Electrical
Connection
18-15/16" (481mm)
26-1/8" (664mm)
43-3/8" (1101mm)
6-3/4" (171mm) FOR LEG STAND OR 5" (127mm) CASTER STAND ASSEMBLY
Cutout Dimensions (for units with built in trim)
Add 3/4” (19mm) to unit height and 1-1/2” (38mm) to unit width
Accessories
Built-in Trim Kit
500-1D 5015147 500-2D 5015149 500-2D for BU2-48, BU2-72 5015151 500-2D for BU2-96 5015152 500-3D 5005153 Caster Stand Assembly
- with 5" (127mm) casters 15379
- with 3" (76mm) casters 5010920
Cord Length: 120V - 5' (1524mm) 208-240V - 8' (2438mm) 230V - 8' (2438mm)
24-7/8" (631mm)
4-7/8" (121mm) FOR CASTER STAND ASSEMBLY
Leg Stand Assembly 15380
Pan
Oversize, 15" x 20" x 5" (381 x 508 x 127mm) PN-2123
Full-size, 12 x 20 x 6 (305 x 508 x 152mm) PN-25088
Perforated pan grid
15" x 20" (381mm x 508mm) 1231
12" x 20" (305mm x 508mm) 16642
MN-29742 • Rev 7 • 10/16 • Drawer Warmers 9
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