Alto-Shaam 100-HW-D643, 300-HW-D643, 100-HW-D4, 400-HW-D4, 100-HW-D443 User Manual

US A/CA NA DA

U.S.A. O NL Y

100-HW/D443

300-HW/D4

300-HW/D443

Hot Food Drop-In Wells

Electric

Models:
100-HW/D4
100-HW/D6
100-HW/D443
100-HW/D643
200-HW/D4
200-HW/D6
300-HW/D4
300-HW/D443
300-HW/D643
300-HW/D6
400-HW/D4
400-HW/D6
500-HW/D4
500-HW/D6

500-HW/D4

Pans not included

W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA

PHONE: [phone] • 800.558.8744

p ri n te d i n u. s. a.

www.alto-shaam.com

  •INSTALLATION

 •OPERATION

•MAINTENANCE

FAX: [phone] • 800.329.8744

MN-28756 • 06/11

Delivery .................................. 1

Unpacking ................................1

Safety Procedures and Precautions............. 2

Service

Troubleshooting Guide ................... 15

Service Parts List & Diagrams ............. 15

Installation

Installation Requirements .................. 3

Leveling ...............................3

Options & Accessories ....................3

Rough Cut Counter Top Openings ...........3

Electrical Connection .....................4

Electrical Specifications ...................5

Remote Control Mounting Instructions ........6

Dimensions............................7-9

Operating Instructions

Operating Instructions.................... 10

General Holding Guidelines ............... 11

Care and Cleaning

Cleaning and Preventive Maintenance ....... 12

Protecting Stainless Steel Surfaces ......... 12

Cleaning Agents ........................ 12

Cleaning Materials ...................... 12

Care and Cleaning ...................... 13

Sanitation .............................14

Wire Diagrams

Always refer to the wire diagram(s) included with the
unit for most current version.

Warranty

Transportation Damage and Claims ..Back Cover

Limited Warranty ................Back Cover

DELIVERY

UNPACKING

This Alto-Shaam appliance has been
thoroughly tested and inspected to ensure only
the highest quality unit is provided. Upon
receipt, check for any possible shipping damage
and report it at once to the delivering carrier.

See Transportation Damage and Claims section

located in this manual.

This appliance, complete with unattached
items and accessories, may have been delivered
in one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to ensure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood
by all people using or installing the equipment
model. Contact the Alto-Shaam Tech Team Service
Department if you have any questions concerning
installation, operation, or maintenance.

NOTE: All claims for warranty must include the

full model number and serial number of
the unit.

1. Carefully remove the
appliance from the
carton or crate.

®

NOTE: Do not discard the

carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.

2. Read all instructions in this manual carefully
before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL.

This manual is considered to be part of the
appliance and is to be provided to the owner
or manager of the business or to the person
responsible for training operators. Additional

manuals are available from the Alto-Shaam

Tech Team Service Department.

3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.

®

Hot Food Drop-In Well Operation & Care Manual • 1

SAFETY PROCEDURES

AND PRECAUTIONS

Knowledge of proper procedures is essential to the

safe operation of electrically and/or gas energized

equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.

DANGER

Used to indicate the presence of
a hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.

WARNING

Used to indicate the presence of
a hazard that CAN cause personal
injury, possible death, or major
property damage if the warning
included with this symbol is ignored.

1. This appliance is intended to cook, hold

or process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.

2. This appliance is intended for use in commercial

establishments where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

3. Any troubleshooting guides, component views,

and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.

4. This manual should be considered a permanent

part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.

CAUTION

Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.

CAUTION

Used to indicate the presence of a hazard that
can or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.

NOTE: Used to notify personnel of

installation, operation, or
maintenance information that is
important but not hazard related.

NOTE

For equipment delivered for use
in any location regulated by the
following directive:

DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

Hot Food Drop-In Well Operation & Care Manual • 2

INSTALLATION

DANGER

IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH,
OR CAUSE PROPERTY DAMAGE.

READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.

®

The Alto-Shaam appliance
must be installed in a
location that will permit
the unit to function for its
intended purpose and
to allow for proper
cleaning, and maintenance.

1. The appliance must be installed on a stable and
level surface. A non-combustible, heat resistant
surface is highly recommended.

2. DO NOT install this appliance in any area where
it may be affected by any adverse conditions
such as steam, grease, dripping water, high
temperatures, etc.

3. The outer walls of the hot well can reach 200°F

(93°C) to 260°F (127°C). Verify countertop material

temperature rating with manufacturer before
installing to ensure counter can withstand heat.

CAUTION

TO PREVENT PERSONAL INJURY,

USE CAUTION WHEN MOVING OR

LEVELING THIS APPLIANCE.

LEVELING

The heated well
should be leveled before the
electrical supply is connected. Level the appliance
from side-to-side and front-to-back with the use of
a spirit level. For appliances installed on a mobile
stand, it is important that the floor surface be level
due to the probability of frequent repositioning.

NOTE

It is important to apply a food grade silicone
underneath the decor flange to seal flange to the
countertop.

OPTIONS AND ACCESSORIES

pan di vi de r bars

• hw series f ul l-si ze 16019

• 300-hw/d443 & d643 full-size 1011928

• hw series h al f-si ze / th ir d-si ze 11318

ROUGH CUT COUNTER TOP OPENING

model 100-HW/D4 or D6 one pan: 14-1/4" x 22-3/4" (362mm x 578mm)

model 100-HW/D443 or D643 one & one-thrid pan: 14-1/4" x 29-3/4" (362mm x 756mm)

model 200-HW/D4 or D6 two pan: 22-3/4" x 27" (686mm x 563mm)

model 300-HW/D4 or D6 three pan: 40" x 22-3/4" (1016mm x 578mm)

model 300-HW/D443 or D643 three & one-third pan: 40" x 29-3/4" (1016mm x 756mm)

model 400-HW/D4 or D6 four pan: 53-1/8" x 22-3/4" (1350mm x 578mm)

model 500-HW/D4 or D6 five pan: 66-1/4" x 22-3/4" (1683mm x 578mm)

Hot Food Drop-In Well Operation & Care Manual • 3

INSTALLATION

For CE approved units: To prevent an electrical

to provide sufficient protection against potential

with the following symbol.

ELECTRICAL CONNECTION

1. An identification tag is permanently mounted

on the appliance.

2. This appliance is equipped with a three-prong

grounding plug. For your protection against
shock hazard this appliance should be plugged
directly into a properly grounded three­prong receptacle. Do not cut or remove the
grounding prong from this plug. Plug the unit
into a properly grounded receptacle ONLY,
positioning the unit so that the plug is easily
accessible in case of an emergency. Arcing
will occur when connecting or disconnecting
the unit unless all controls are in the “OFF”
position.

3. Proper receptacle or outlet configuration or

permanent wiring for this unit must be
installed by a licensed electrician in
accordance with applicable local
electrical codes.

shock hazard between the appliance and other
appliances or metal parts in close vicinity, an
equalization-bonding stud is provided. An
equalization bonding lead must be connected to

this stud and the other appliances / metal parts

difference. The terminal is marked

DANGER

ENSURE POWER SOURCE
MATCHES VOLTAGE STAMPED
ON APPLIANCE NAMEPLATE.

DANGER

ELECTRICAL CONNECTIONS MUST

BE MADE BY A QUALIFIED SERVICE

TECHNICIAN IN ACCORDANCE WITH

APPLICABLE ELECTRICAL CODES.

DANGER

To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code ANSI/
NFPA No. 70. In Canada, all electrical
connections are to be made in
accordance with CSA C22.1, Canadian
Electrical Code Part 1 or local codes.

NOTE: CE approved appliances must be

connected to an electrical circuit that is

protected by an external GFCI outlet.

Hot Food Drop-In Well Operation & Care Manual • 4

INSTALLATION

ELECTRICAL SPECIFICATIONS

Refer to wire diagram sent with unit.

ELECTRICAL • 100-HW

voltage ph as e cycle/hz am ps kW plug configuration

120 (ag cy ) 1 60 4.8 0.6 ne ma 5-15p 15a -125v plug

ELECTRICAL • 200-HW

vo lt ag e ph as e cy cl e/hz am ps kW plug configuration

120 (ag cy ) 1 60 10.6 1.3 ne ma 5-15p 15a-125v p lug

240 (a gc y) 1 60 5.3 1.3
at 208 1 60 4.6 1.0 ne ma 6-15p 15a-250v p lug
at 240 1 60 5.3 1.3

230 (ag cy ) 1 50/60 5.1 1.2 cee 7/7 220-230v plug

ELECTRICAL • 300-HW

voltage ph as e cycle/hz am ps kW plug configuration

120 (ag cy) 1 60 21.4 2.6 ne ma l 5-30p 30a-125v plug

240 (ag cy ) 1 60 10.7 2.6
at 208 1 60 9.2 1.9 ne ma 6-15p 15a -250v pl ug
at 240 1 60 10.7 2.6

230 (ag cy) 1 50/60 10.3 2.4 cee 7/7 220-230v plug

ELECTRICAL • 400-HW

voltage ph as e cycle/hz am ps kW plug configuration

120 (ag cy ) 1 60 19.7 2.4 ne ma l 5-30p 30a-125v plug

240 (ag cy ) 1 60 9.9 2.4

at 208 1 60 8.5 1.8 ne ma 6-15p 15a -250v plug

at 240 1 60 9.8 2.4

230 (ag cy ) 1 50/60 9.5 2.2 cee 7/7 220-230v plug

ELECTRICAL • 500-HW

voltage ph as e cycle/hz am ps kW plug configuration

120 1 60 23.6 2.8 ne ma l 5-30p 30a-125v plug

240 (ag cy ) 1 60 11.8 2.8
at 208 1 60 10.2 2.1 n ema 6-15p 15a-250v p lug

at 240 1 60 11.8 2.8

230 1 50/60 11.3 2.6 cee 7/7 220-230v plug

Hot Food Drop-In Well Operation & Care Manual • 5