Alto-Shaam 20.20, 1010, 714, 12.18ESG, 10.20ESG User Manual

Combitherm®

Combination

Oven / Steamer

ES GAS

COMBITOUCH®

SERIES

6•10ESG

10•10

7•14
10•20
12•18

ESG
ESG
ESG
ESG

20•20ESG

• INSTALLATION

W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA

PHONE: [phone] • 800.558.8744 USA/CANADA FAX: [phone] • 800.329.8744 U.S.A. ONLY

WWW.ALTO-SHAAM.COM

PRINTED IN U.S.A.

MN-29246 • REV. 0 • 01/13

Delivery .......................................................................... 1

Unpacking ..................................................................... 1

Safety Procedures and Precautions .............................. 2

Installation

Installation Codes and Standards ............................. 3

Ventilation Requirements ........................................... 3

Positioning on Site .................................................... 4

Positioning Requirements ......................................... 5

Stand Installation ...................................................... 5

Lifting Instructions ...................................................... 6

Common Specications ............................................ 7

Specications, 6•10esG ............................................ 8

Specications, 10•10esG .......................................... 9

Specications, 7•14esG ......................................... 10

Specications, 10•20esG ........................................ 11

Specications, 12•18esG ........................................ 12

Specications, 20•20esG ........................................ 13

Electrical Connection ............................................... 14

Mobile Equipment Restraint ..................................... 15

Ventilation Requirements ......................................... 16

Gas Supply & Installation ......................................... 17

Gas Leak Testing ...................................................... 20

Gas Exhaust ............................................................. 20

Water Quality Requirements .................................... 21

Water Supply & Installation ...................................... 22

Water Valve .............................................................. 23

Water Drainage......................................................... 23

Grease Collection Hook-up ...................................... 25

CombiTouch

® Checklist .......................................... 26

Error Codes ............................................................. 27

Warranty

Original Equipment Limited Warranty ...................... 33

Transportation Damage and Claims ......................... 34

i

DELIVERY

CAUTION

UNPACkING

This Alto-Shaam appliance has been
thoroughly tested and inspected to ensure only
the highest quality unit is provided. Upon
receipt, check for any possible shipping damage
and report it at once to the delivering carrier.

See Transportation Damage and Claims section

located in this manual.

This appliance, complete with unattached
items and accessories, may have been delivered
in one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to ensure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood
by all people using or installing the equipment
model. Contact the Alto-Shaam Tech Team Service
Department if you have any questions concerning
installation, operation, or maintenance.

NOTE: All claims for warranty must include the

full model number and serial number of
the unit.

1. Carefully remove the
appliance from the
carton or crate.

®

NOTE: Do not discard the

carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.

2. Read all instructions in this manual carefully
before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL.

This manual is considered to be part of the
appliance and is to be provided to the owner
or manager of the business or to the person
responsible for training operators. Additional

manuals are available from the Alto-Shaam

Tech Team Service Department.

3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.

®

THE INFORMATION CONTAINED IN THIS
MANUAL IS IMPORTANT FOR THE PROPER
INSTALLATION OF THIS OVEN. PLEASE READ
CAREFULLY AND RETAIN FOR
FUTURE REFERENCE.

IMPROPER CONNECTION OF THIS APPLIANCE
WILL NULLIFY ALL WARRANTIES.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 1.

TO PREVENT PERSONAL INJURY,

USE CAUTION WHEN MOVING OR

LEVELING THIS APPLIANCE.

LES INFORMATIONS CONTENUES DANS CE
MANUEL SONT IMPORTANTES POUR UNE
INSTALLATION CORRECTE DE CE FOUR.
PRIÈRE DE LE LIRE ATTENTIVEMENT ET DE
LE CONSERVER POUR POUVOIR S’Y RÉFÉRER
À L’AVENIR.

UN BRANCHEMENT INCORRECT DE
CET APPAREIL ANNULERA TOUTES LES
GARANTIES.

2. This appliance is intended for use in commercial

SAFETY PROCEDURES

AND PRECAUTIONS

NOTE

Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.

DANGER

Used to indicate the presence of
a hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.

WARNING

Used to indicate the presence of
a hazard that CAN cause personal
injury, possible death, or major
property damage if the warning
included with this symbol is ignored.

1. This appliance is intended to cook, hold
or process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.

establishments where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.

4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.

CAUTION

Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.

CAUTION

Used to indicate the presence of a hazard that
can or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.

NOTE: Used to notify personnel of

installation, operation, or
maintenance information that is
important but not hazard related.

For equipment delivered for use
in any location regulated by the
following directive:

DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

CAUTION

WHEN WELDING ANY STAINLESS
STEEL COMPONENTS ON THIS
APPLIANCE, THE ELECTRONIC
CONTROL BOARDS MUST BE
ISOLATED FROM THE APPLIANCE.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 2.

SITE INSTALLATION

DANGER

DANGER

INSTALLATION

IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH,
OR CAUSE PROPERTY DAMAGE.

READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.

INSTALLATION CODES & STANDARDS

The following codes and standards are required for
installation of this oven:

AIR SUPPLY, ELECTRICAL CONNECTIONS,
WATER CONNECTIONS, AND WASTE WATER
DISCHARGE.

Installation must comply with local codes required
for gas appliances. In the absence of local codes,
installation must comply with the National Fuel
Gas Code, ANSI Z223.1 (latest edition). In Canada,
the appropriate code is the Natural Gas Installation
Code, CAN/CGA-B149.1 or the Propane Installation
Code, CAN/CGA-B. Adherence to code by a
qualified installer is essential for the following: Gas
Plumbing, Gas Appliance Installation, Commercial
Cooking Ventilation, Water and Plumbing, and
OSHA Regulations.

AVERTISSEMENT : UNE INSTALLATION,
UN AJUSTEMENT, UNE ALTÉRATION,
UN SERVICE OU UN ENTRETIEN NON
CONFORME AUX NORMES PEUT CAUSER
DES DOMMAGES À LA PROPRIÉTÉ, DES
BLESSURES OU LA MORT.

LIRE ATTENTIVEMENT LES DIRECTIVES
D’OPÉRATION ET D’ENTRETIEN
AVANT DE FAIRE L’INSTALLATION, OU
L’ENTRETIEN DE CET ÉQUIPEMENT.

VENTILATION REQUIREMENTS

A steam ventilation hood is mandatory for the
operation of the oven. The ventilation hood must
be installed in accordance with local building codes
for the steam exhaust and must protrude 12-inches
to 20-inches (300 to 500mm) over the front side
of the oven. A grease filter must be located in the
protruding area of the hood. Grease filters should
be thoroughly cleaned on a regular basis following
manufacturer’s instruction. Ventilation hoods must
ensure an adequate amount of incoming air during
operation and must be operated whenever the
combination oven/steamer is used in order to avoid
the accumulation of condensation in the hood area.

See the section titled Gas Exhaust.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 3.

INSTALLATION

CAUTION

SITE INSTALLATION

THE APPLIANCE MUST REMAIN ON
THE PALLET WHILE BEING MOVED
TO THE INSTALLATION SITE BY FORK
LIFT OR PALLET LIFT TRUCK.

NOTE: Note dimensions required for doorways

and aisles for access of the oven and
pallet to the installation site. Transport
the oven in an upright and level position
only. Do not tilt the oven.

NOTE: To avoid equipment damage, observe

attention label on oven for area to avoid
with lifting fork.

®

POSITIONING ON SITE

Stand the oven in a level position. Use the
adjustable feet to overcome an uneven floor and
ensure that the unit is level.

It is strongly recommended that table top models be
mounted on a factory supplied stand or a stand that
is stable, open, and level. Recommended height is
23-inches (584mm).

Adjust the height of floor models for smooth access
of the trolley or cart. When positioning the oven,
observe the minimum space allocation requirements
shown.

To insure proper operation, the installation of this
oven must be completed by qualified technicians in
accordance with the instructions provided in this
manual. Failure to follow the instructions provided
may result in damage to the oven, building, or cause
personal injury to personnel.

MINIMUM CLEARANCE REQUIREMENTS

le ft s id e 6" (152mm) m ini mum

18" (457mm)
20" (508mm)

ri ght si d e 4" (102mm)

ba ck 4" (102mm) fo r p lu mbi ng

to p 20" (508mm) fo r a ir mo vem ent

NOTE: Additional clearance is needed for
service access. A minimum distance of 18-inches
is strongly recommended. If adequate service
clearance is not provided, it will be necessary to
disconnect the gas, water, and drain to move the
oven with a fork lift for service access. Charges in
connection with inadequate service access is not
covered under warranty.

se rvi ce ac ces s r ec omm end ed

fr om he at pr odu cin g e qui pm ent

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 4.

INSTALLATION

SITE INSTALLATION

POSITIONING REQUIREMENTS

q In order to ensure proper ventilation, a minimum

distance of at least 6-inches (152mm) must be kept
from the control panels side (left) of the oven and any
adjoining surfaces.

NOTE: Additional clearance is needed for service
access. A minimum distance of 18-inches is strongly
recommended. If adequate service clearance is not
provided, it will be necessary to disconnect the gas,
water, and drain to move the oven with a fork lift for
service access. Charges in connection with inadequate
service access is not covered under warranty.

q Allow a minimum of 4-inches (102mm) from the right

side of the oven to allow the door to open to at least a
90° angle. Fully opened, the door will extend up to a
225° angle If the oven is furnished with the retractable
door option, allow a minimum clearance of
6-1/2 inches (165mm).

q Allow a minimum clearance of 4-inches (102mm) from

the back of the oven for plumbing connections.

q Allow a 20-inch (500mm) clearance at the top of the

oven for free air movement and for the steam vent(s)
located at the top.

q Do not install the oven adjacent to heat producing

equipment such as fryers, broilers, etc. Heat from such
appliances may cause damage to the controls of the
Combitherm. Minimum clearance recommended:
20-inches (500mm)

Place the Combitherm oven on a stable, non­combustible level horizontal surface. For
countertop models, the oven stand must be
level. Level from front-to-back and side-to-side by means
of the adjustable legs. In addition, the overall height of
the oven should be positioned so the operating controls
and shelves may be conveniently reached from the front.

When placing a countertop model on an oven stand,
position the oven legs on the outside of the
positioning pins.

Positioning

Pins

Positioning
Pins

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 5.

SITE INSTALLATION

Lifting Instructions

Remove banding before lifting.

Place a spacer board(s) 24” in
length, with a minimum height
of 1-1/2” (mobile base units
require 2-1/4” minimum
height), on each fork to prevent
damaging the door drip tray.
Lift the unit from the front

only, never from the side.

Fork

24”

Spacer
Boards

INSTALLATION

Front View

Fork

Adjust the forks so that
they do not damage
any of the components
under the unit. The left
fork should be located
between the left legs
and the door handle.
The right fork should
be located as close to
the right legs as
possible. Lift the unit
high enough to remove
the wooden pallet.
Have a second person
hold the unit from
shifting. When moving

the unit, drive slowly,

keep it low to the
ground, and use
extreme caution.

Center

of

Gravity

24”

Spacer

Board

Fork

Leg

Leg

Do not lift in

this area!

Damage to the

components

will result.

(Front)

Door Handle

Leg

Leg

Top View

24”

Spacer

Board

Fork

32”

Max.

Fork

Depth

depth of
forks is
critical
for units
equipped
with grease
collection
to avoid
damaging
the pump

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 6.

INSTALLATION

COMMON SPECIFICATIONS

q CombiGuard™ BWS Blended Water System FI-28727

(INCLUDES 50 GALLON TANK, 1 MEMBRANE & 3 FILTERS)

q CombiGuard™ BWS Replacement Filter

Cartridge AMS-QT FI-29316

q CombiGuard™ BWS Replacement Filter

Cartridge SCLX2-Q FI-29317

q CombiGuard™ BWS Replacement Prefilter

Filter Cartridge CTO-Q FI-29318

CombiGuard™ Triple-Guard Water Filtration System

(INCLUDES 1 CARTRIDGE)

q 6•10,10•10,7•14(CombiGuard™10) FI-23014
q 10•20,12•18,20•20,stacke d o vens (CombiGuard™ 20) FI-28728

CombiGuard™ Triple-Guard Replacement Filter

q 6•10,10•10,7•14(CombiGuard™10) FI-26356
q 10•20,12•18,20•20,stacke d o vens (CombiGuard™ 20) FI-28744

q Fry Basket, 12" X 20" (325mm x 530mm) BS-26730

q Gas Line Quick Disconnect Kit CR-33543

q Grilling Grate, 12" X 20" (325mm x 530mm) SH-26731

q Mobile Grease Collection cart

37" x 11-3/16" x 28-1/2" (940mm x 284mm x 724mm) 5014542

q Poultry Grease Collection Container

15" x 9-3/4" x 9-3/4" (381mm x 248mm x 248mm) 5014846

Shelf, Stainless Steel Wire

q 6•10,10•10 SH-2903
q 7•14,12•18 SH-22584
q 10•20,20•20 SH-22473

Six (6) Poultry Roasting Rack

(f its i n s ide ra ils ) 5014438

Six (6) Poultry Roasting Rack
(p an not in clude d) SH-23000

Ten (10) Poultry Roasting Rack

SH-22634

q Probe, Sous Vide PR-34747

q Combitherm Cleaning Liquid — CE-24750

SPECIALLY FORMULATED FOR COMBITHERM OVENS

➥ TWELVE (12) CONTAINERS/CASE, 1 QUART (C. 1 LITER) EACH

q Combiclean™ Tablets — CE-28892

SPECIALLY FORMULATED FOR COMBITHERM OVENS

➥ 90 PACKETS EACH CONTAINER

q Scale Free™ CE-27889

(CITRUS BASED, NON-CORROSIVE DELIMING PRODUCT)

CASE = FOUR 4-LB BOTTLES; 4-LB BOTTLE MAKES 10 GALLONS

q Service Start-Up Check SPECIFY AS REQUIRED

AVAILABLE THROUGH AN ALTO-SHAAM FASTEAM CENTER

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 7.

Fry Basket BS-26730

Grilling Grate SH-26731

6•10ESG

A

WEIGHT CAPACITY

NET 400 lb est (181 kg) FULL-SIZE PANS: 20" x 12" x 2-1/2" Six (6) Five (5)
SHIP 515 lb (233 kg) GN 1/1: 530 x 325 x 65mm Six (6) Five (5)

CRATE DIMENSIONS: (L x W x H)

HALF-SIZE SHEET PANS:* 18" x 13" x 1" Six (6) Five (5)

45" x 53" x 45"

ON WIRE SHELVES ONLY

(1143 x 1346 x 1143mm)

72 lb (33 kg) MAXIMUM

VOLUME MAXIMUM: 45 quarts (57 liters)

*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

GAS REQUIREMENTS (

TYPE MUST BE SPECIFIED ON ORDER

)

INSTALLATION REQUIREMENTS

CONNECTED ENERGY LOAD:

45,000 Btu / hr

•Ovenmustbeinstalledlevel.

•Hoodinstallationisrequired.

•Watersupplyshut-offvalveandback-flowpreventerwhen

required by local code.

•Alternateburnerorificeisrequiredforinstallationsitesat

elevations of 2,000 feet (610m) above sea level.

HOOK-UP:

3/4"

NPT

MINIMUM CONNECTED PRESSURE:

5.5" W.C. (Natural Gas)
9" W.C. (Propane)

MAXIMUM CONNECTED PRESSURE:

14" W.C.

ELECTRICAL

(DEDICATED CIRCUIT REQUIRED)

CombiSmoker

®

MODEL

VOLTAGE PH HZ AMPS kW AWG CORD & PLUG Additional kW

6•10ESGTouch

120 1 60 5.3 .61 AWG 12 NEMA 5-20P, 20A, 125V Plug + .7 kw

208 – 240 1 60 5.0 1.04 AWG 12 no cord or plug + .7 kw

208 – 240 3 60 5.0/ph 1.04 AWG 12 no cord or plug + .7 kw

6•10ESG

120 1 60 7.2 .83 AWG 12 NEMA 5-20P, 20A, 125V Plug + .7 kw

208 – 240 3 60 3.2/ph 1.14 AWG 12 no cord or plug + .7 kw

WATER REQUIREMENTS WATER QUALITY MINIMUM STANDARDS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET: 3/4" NPT*
ONE (1) UNTREATED WATER INLET: 3/4" NPT*

LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar

WATER DRAIN:

1-1/ 2” conne ction Wit H a 2” Mi niMuM air Gap ins ta lled as close

to tHe oven as possi Ble. Materi als Must WitHs ta nd teMpe ratures up t o 200°f (93°c).

USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.
It is the responsibility of the purchaser to ensure that incoming water supply is

compliantwiththespecificationslistedthroughadequatetreatmentmeasures.

Installation of the CombiGuard

TM

Water Filtration System is recommended, but

this system may not address all water quality issues present.

CLEARANCE REQUIREMENTS

Contaminant

Free Chlorine

Hardness

Chloride

pH

Alkalinity

Silica

Total Dissolved Solids (tds)

Inlet Water Requirements (

untreated water

)

Less than 0.1 ppm (mg/L)
Less than 3 gpg (52 ppm)
Less than 30 ppm (mg/L)

7.0 to 8.5
Less than 50 ppm (mg/L)
Less than 12 ppm (mg/L)
Less than 60 ppm

LEFT 6" (152mm)

RECOMMENDED SERVICE ACCESS: 18" (457mm)

20" (508mm)

FROM HEAT PRODUCING EQUIPMENT

RIGHT 4" (102mm) TOP: 20" (508mm)

FOR AIR MOVEMENT

BACK 4" (102mm) BOTTOM: 5-1/8" (130mm)

FOR LEGS

COUNTER-TOP INSTALLATIONS MUST MAINTAIN

4" (102mm)

MINIMUM

CLEARANCE FROM COUNTER SURFACE

* Can manifold off of

one 3/4" line.

DIMENSIONS: H x W x D

EXTERIOR:

36-9/16" x 42-1/16" x 37" (929mm x 1068mm x 939mm)

EXTERIOR WITH RECESSED DOOR:

36-9/16" x 46-1/16" x 37" (929mm x 1170mm x 939mm)

INTERIOR:

17-3/4" x 17-3/8" x 26-13/16" (450mm x 440mm x 680mm)

5-11/16" (144mm)

4-1/2" (114mm)

2-15/16"

(74mm)

A

B
C

D

2" (50mm)

47-5/16" (1201mm)

15-3/16"
(385mm)
Water Drain
(Back Side)

Steam

Vent

(Top)

42-1/16" (1068mm)

58-3/16" (1478mm)

40-1/8"

(1018mm)

25"

(635mm)

19-3/8" (492mm)

= UNTREATED WATER
B = TREATED WATER
C = ELECTRICAL
D = GAS

(267mm)
"

2-3/8" (60mm)

10-9/16

STACkING COMBINATION DIMENSIONS: H x W x D

6.10esG over 6.10esG 65-11/16" x 42" x 40-7/16" (1669 x 1067 x 1026mm)

6.10esG over 10.10esG 75-5/16" x 42" x 40-7/16" (1913 x 1067 x 1026mm)

6.10esG over 7.14esG 71-9/16" x 49-7/8" x 45-9/16" (1817 x 1266 x 1157mm)

6.10esG over ASC-4G 75-13/16" x 42" x 44-5/8" (1924 x 1067 x 1134mm)
Mobile option with 5" (127mm) casters will add 2" (51mm) to the overall height.

24-1/4"

7-9/16"

(192mm)

7-1/2"

(191mm)

(615mm)

(808mm)

31-13/16"

5-3/16"

(131mm)

36-9/16"

(929mm)

5-9/16"

(140mm)

5" (125mm)

37" (939mm)

34-5/16"

(871mm)

Water Drain

(Bottom)

21-11/16"

(550mm)

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 8.

10•10ESG

WEIGHT CAPACITY

NET 300 lb est (136 kg) FULL-SIZE PANS: 20" x 12" x 2-1/2" Ten (10) Nine (9)
SHIP 457 lb (207 kg) GN 1/1: 530 x 325 x 65mm Ten (10) Nine (9)

CRATE DIMENSIONS: (L x W x H)

HALF-SIZE SHEET PANS:* 18" x 13" x 1" Ten (10) Nine (9)

45" x 53" x 48"

ON WIRE SHELVES ONLY

(1143 x 1346 x 1219mm)

120 lb (54 kg) MAXIMUM

VOLUME MAXIMUM: 75 quarts (95 liters)

*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

GAS REQUIREMENTS (

TYPE MUST BE SPECIFIED ON ORDER

)

INSTALLATION REQUIREMENTS

CONNECTED ENERGY LOAD:

68,000 Btu / hr

•Ovenmustbeinstalledlevel.

•Hoodinstallationisrequired.

•Watersupplyshut-offvalveandback-flowpreventerwhen

required by local code.

•Alternateburnerorificeisrequiredforinstallationsitesat

elevations of 2,000 feet (610m) above sea level.

HOOK-UP:

3/4"

NPT

MINIMUM CONNECTED PRESSURE:

5.5" W.C. (Natural Gas)
9" W.C. (Propane)

MAXIMUM CONNECTED PRESSURE:

14" W.C.

ELECTRICAL

(DEDICATED CIRCUIT REQUIRED)

CombiSmoker

®

MODEL

VOLTAGE PH HZ AMPS kW AWG CORD & PLUG Additional kW

10•10ESGTouch

120 1 60 5.3 .61 AWG 12 NEMA 5-20P, 20A, 125V Plug + .7 kw

208 – 240 1 60 5.0 1.04 AWG 12 no cord or plug + .7 kw

208 – 240 3 60 5.0/ph 1.04 AWG 12 no cord or plug + .7 kw

10•10ESG

120 1 60 7.2 .83 AWG 12 NEMA 5-20P, 20A, 125V Plug + .7 kw

208 – 240 3 60 3.2/ph 1.14 AWG 12 no cord or plug + .7 kw

1-1/ 2” conne ction Wit H a 2” Mi niMuM air Gap ins ta lled as close

to tHe oven as possi Ble. Materi als Must WitHs ta nd teMpe ratures up t o 200°f (93°c).

DIMENSIONS: H x W x D

EXTERIOR:

46-3/8" x 42-1/16" x 37" (1178mm x 1068mm x 939mm)

EXTERIOR WITH RECESSED DOOR:

46-3/8" x 46-1/16" x 37" (1178mm x 1170mm x 939mm)

INTERIOR:

27-3/8" x 17-3/8" x 26-13/16" (695mm x 440mm x 680mm)

5-9/16"

(140mm)

5" (125mm)

37" (939mm)

34-5/16"

(871mm)

Water Drain

(Bottom)

21-11/16"

(550mm)

"

(267mm)

10-9/16

19-3/8"

(492mm)

A = UNTREATED WATER
B = TREATED WATER
C = ELECTRICAL
D = GAS

2-3/8" (60mm)

A

B
C

D

47-5/16" (1201mm)

5-11/16" (144mm)

4-1/2" (114mm)

2-15/16"

(74mm)

2" (50mm)

15-3/16"
(385mm)
Water Drain
(Back Side)

Steam

Vent

(Top)

58-3/16" (1478mm)

42-1/16" (1068mm)

40-1/8"

(1018mm)

25"

(635mm)

33-7/8" (860mm)

7-9/16" (192mm)

41-7/16" (1053mm)

7-1/2"

(191mm)

46-3/8" (1178mm)

5-3/16"

(131mm)

STACkING COMBINATION DIMENSIONS: H x W x D

6.10esG over 10.10esG

75-5/16" x 42" x 40-7/16" (1913 x 1067 x 1026mm)

Mobile option with 5" (127mm) casters will add 2" (51mm)

to the overall height.

WATER REQUIREMENTS WATER QUALITY MINIMUM STANDARDS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET: 3/4" NPT*

ONE (1) UNTREATED WATER INLET: 3/4" NPT*

LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar

WATER DRAIN:

* Can manifold off of

one 3/4" line.

USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.
It is the responsibility of the purchaser to ensure that incoming water supply is

compliantwiththespecificationslistedthroughadequatetreatmentmeasures.

Installation of the CombiGuard
this system may not address all water quality issues present.

TM

Water Filtration System is recommended, but

CLEARANCE REQUIREMENTS

LEFT 6" (152mm) RECOMMENDED SERVICE ACCESS: 18" (457mm)

20" (508mm) FROM HEAT PRODUCING EQUIPMENT

RIGHT 4" (102mm) TOP: 20" (508mm) FOR AIR MOVEMENT

BACK 4" (102mm) BOTTOM: 5-1/8" (130mm) FOR LEGS

COUNTER-TOP INSTALLATIONS MUST MAINTAIN

CLEARANCE FROM COUNTER SURFACE

4" (102mm) MINIMUM

Total Dissolved Solids (tds)

Contaminant

Free Chlorine

Hardness

Chloride

pH

Alkalinity

Silica

Inlet Water Requirements (

Less than 0.1 ppm (mg/L)
Less than 3 gpg (52 ppm)
Less than 30 ppm (mg/L)

7.0 to 8.5
Less than 50 ppm (mg/L)
Less than 12 ppm (mg/L)
Less than 60 ppm

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 9.

untreated water)

27-7/8"

WATER REQUIREMENTS WATER QUALITY MINIMUM STANDARDS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET: 3/4" NPT*
ONE (1) UNTREATED WATER INLET: 3/4" NPT*

LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar

WATER DRAIN:

1-1 /2”

conne ction WitH a

2”

MiniM uM air Gap installe d as close

to tHe oven as possi Ble. Material s Must WitHs tand teMpe ratures up to

200°f (93°c).

USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.
It is the responsibility of the purchaser to ensure that incoming water supply is

compliantwiththespecificationslistedthroughadequatetreatmentmeasures.

Installation of the CombiGuard

TM

Water Filtration System is recommended, but

this system may not address all water quality issues present.

CLEARANCE REQUIREMENTS

Contaminant

Free Chlorine

Hardness

Chloride

pH

Alkalinity

Silica

Total Dissolved Solids (tds)

Inlet Water Requirements (

untreated water)

Less than 0.1 ppm (mg/L)
Less than 3 gpg (52 ppm)
Less than 30 ppm (mg/L)

7.0 to 8.5
Less than 50 ppm (mg/L)
Less than 12 ppm (mg/L)
Less than 60 ppm

LEFT 6" (152mm)

RECOMMENDED SERVICE ACCESS: 18" (457mm)

20" (508mm) FROM HEAT PRODUCING EQUIPMENT

RIGHT 4" (102mm) TOP: 20" (508mm) FOR AIR MOVEMENT

BACK 4" (102mm) BOTTOM: 5-1/8" (130mm) FOR LEGS

COUNTER-TOP INSTALLATIONS MUST MAINTAIN

4" (102mm) MINIMUM

CLEARANCE FROM COUNTER SURFACE

* Can manifold off of

one 3/4" line.

DIMENSIONS: H x W x D

EXTERIOR:

42" x 49-13/16" x 44-7/16" (1066mm x 1265mm x 1128mm)

EXTERIOR WITH RECESSED DOOR:

42" x 53-13/16" x 44-7/16" (1066mm x 1367mm x 1128mm)

INTERIOR:

23-5/8" x 25-1/4" x 33-7/8" (600mm x 640mm x 860mm)

[D] 4-3/8" (110mm)

(500mm)

19-11/16"

26-5/8"

(675mm)

A = UNTREATED WATER
B = TREATED WATER
C = ELECTRICAL
D = GAS

17-1/4"

(438mm)

2" (50mm)

5-7/8"

(148mm)

(708mm)

[C] 3-9/16"

(89mm)

C

A
B
D

[D] 4-5/8" (116mm)

55-1/16" (1398mm)

Water Drain
(Side Back)

Steam Vent (Top)

49-13/16" (1265mm)

47-7/8" (1215mm)

73-7/16" (1865mm)

33-1/8"

(840mm)

31-3/4"

(805mm)

STACkING COMBINATION DIMENSIONS: H x W x D

6.10esG over 7.14esG 75-5/16" x 42" x 40-7/16" (1913 x 1067 x 1026mm)

7.14esG over 7.14esG 77-3/8" x 49-13/16" x 47-5/8" (1965 x 1266 x 1209mm)

7.14esG over ASC-4G 78-1/8" x 49-13/16" x 47-5/8" (1983 x 1266 x 1209mm)

Mobile option with 5" (127mm) casters will add 2" (51mm) to the overall height.

30-3/16"

(766mm)

7-9/16"

(192mm)

7-3/16"

(181mm)

42" (1066mm)

5-1/8"

(130mm)

36-7/16" (925mm)

44-7/16" (1128mm)
41-5/8" (1057mm)

22-11/16"

12-13/16"
(325mm)

(575mm)

Water Drain

(Bottom)

25-5/8"

(650mm)

8-1/2" (216mm)

7•14ESG

GAS REQUIREMENTS (TYPE MUST BE SPECIFIED ON ORDER)

CONNECTED ENERGY LOAD:

91,000 Btu / hr (Natural Gas)
88,000 Btu / hr (Propane)

HOOK-UP:

MINIMUM CONNECTED PRESSURE:

NPT

3/4"

5.5" W.C. (Natural Gas)
9" W.C. (Propane)

MAXIMUM CONNECTED PRESSURE:

14" W.C.

INSTALLATION REQUIREMENTS

•Ovenmustbeinstalledlevel.

•Hoodinstallationisrequired.

•Watersupplyshut-offvalveandback-flowpreventerwhen

required by local code.

•Alternateburnerorificeisrequiredforinstallationsitesat

elevations of 2,000 feet (610m) above sea level.

ELECTRICAL (DEDICATED CIRCUIT REQUIRED)

MODEL

7•14ESGTouch

VOLTAGE PH HZ AMPS kW AWG CORD & PLUG Additional kW

120 1 60 5.3 .61 AWG 12 NEMA 5-20P, 20A, 125V Plug + .7 kw

208 – 240 1 60 5.0 1.04 AWG 12 no cord or plug + .7 kw

7•14ESG

WEIGHT CAPACITY

NET 573 lb est (260 kg) FULL-SIZE PANS: 20" x 12" x 2-1/2" Fourteen (14)
SHIP 692 lb (314 kg) GN 1/1: 530 x 325 x 65mm Fourteen (14)

CRATE DIMENSIONS: (L x W x H)

56" x 48" x 51" FULL-SIZE SHEET PANS:* 18" x 26" x 1" Seven (7)

(1422 x 1219 x 1295mm)

208 – 240 3 60 5.0/ph 1.04 AWG 12 no cord or plug + .7 kw

120 1 60 7.2 .83 AWG 12 NEMA 5-20P, 20A, 125V Plug + .7 kw

208 – 240 3 60 3.2/ph 1.14 AWG 12 no cord or plug + .7 kw

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 10.

ON WIRE SHELVES ONLY

*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

GN 2/1: 650 x 530 x 65mm Seven (7)

168 lb (76 kg) MAXIMUM

VOLUME MAXIMUM: 105 quarts (133 liters)

CombiSmoker®

17-1/4"

WATER REQUIREMENTS WATER QUALITY MINIMUM STANDARDS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET: 3/4" NPT*
ONE (1) UNTREATED WATER INLET: 3/4" NPT*

LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar

WATER DRAIN:

1-1/ 2" conne ction Wit H a 2" Mi niMuM air Gap ins ta lled as close

to tHe oven as possi Ble. Materi als Must WitHs ta nd teMpe ratures up t o 200°f (93°c).

USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.
It is the responsibility of the purchaser to ensure that incoming water supply is

compliantwiththespecificationslistedthroughadequatetreatmentmeasures.

Installation of the CombiGuard

TM

Water Filtration System is recommended, but

this system may not address all water quality issues present.

CLEARANCE REQUIREMENTS

Contaminant

Free Chlorine

Hardness

Chloride

pH

Alkalinity

Silica

Total Dissolved Solids (tds)

Inlet Water Requirements (

untreated water

)

Less than 0.1 ppm (mg/L)
Less than 3 gpg (52 ppm)
Less than 30 ppm (mg/L)

7.0 to 8.5
Less than 50 ppm (mg/L)
Less than 12 ppm (mg/L)
Less than 60 ppm

LEFT 6" (152mm)

RECOMMENDED SERVICE ACCESS: 18" (457mm)

20" (508mm)

FROM HEAT PRODUCING EQUIPMENT

RIGHT 4" (102mm) TOP: 20" (508mm)

FOR AIR MOVEMENT

BACK 4" (102mm) BOTTOM: 5-1/8" (130mm)

FOR LEGS

* Can manifold off of

one 3/4" line.

DIMENSIONS: H x W x D

EXTERIOR:

54-1/8" x 49-13/16" x 45-3/16" (1374mm x 1265mm x 1148mm)

EXTERIOR WITH RECESSED DOOR:

54-1/8" x 53-13/16" x 45-3/16" (1374mm x 1366mm x 1148mm)

INTERIOR:

33-7/8" x 25-1/4" x 33-7/8" (860mm x 640mm x 860mm)

(438mm)

(500mm)

19-11/16"

26-9/16"

(675mm)

A = UNTREATED WATER
B = TREATED WATER
C = ELECTRICAL
D = GAS

5-7/8"

(148mm)

[D] 4-9/16" (116mm)
[A,B] 4-3/8" (110mm)

[C] 3-9/16"
(89mm)

C

A
B

D

[D] 4-5/8" (116mm)

2" (50mm)

55-7/16"

(1407mm)

Steam Vent

(Top)

19-15/16"

(506mm)
Water Drain

(Side Back)

73-13/16" (1875mm)

49-13/16" (1265mm)

47-7/8" (1215mm)

31-3/4"

(805mm)

44" (1118mm)

40-5/8"

(1032mm)

8-15/16" (226mm)

49-9/16" (1258mm)

2-3/16"

2"

(56mm)

(50mm)

12-13/16"

(325mm)

Water Drain

7-7/8" (200mm)

54-1/8" (1374mm)

10•20ESG

45-3/16"

(1148mm)

42-7/16"

(1077mm)

22-11/16"

(575mm)

(Bottom)

30-5/8"

(778mm)

32-13/16"

(833mm)

GAS REQUIREMENTS (TYPE MUST BE SPECIFIED ON ORDER)

CONNECTED ENERGY LOAD:

91,000 Btu / hr (Natural Gas)
88,000 Btu / hr (Propane)

HOOK-UP:

MINIMUM CONNECTED PRESSURE:

NPT

3/4"

5.5" W.C. (Natural Gas)
9" W.C. (Propane)

MAXIMUM CONNECTED PRESSURE:

14" W.C.

INSTALLATION REQUIREMENTS

•Ovenmustbeinstalledlevel.

•Hoodinstallationisrequired.

•Watersupplyshut-offvalveandback-flowpreventerwhen

required by local code.

•Alternateburnerorificeisrequiredforinstallationsitesat

elevations of 2,000 feet (610m) above sea level.

ELECTRICAL (DEDICATED CIRCUIT REQUIRED)

MODEL

10•20ESGTouch

VOLTAGE PH HZ AMPS kW AWG CORD & PLUG Additional kW

120 1 60 5.0 .58 AWG 12 NEMA L5-20P, 20A, 125V Plug + .7 kw

208 – 240 1 60 5.0 1.04 AWG 12 no cord or plug + .7 kw

208 – 240 3 60 5.0/ph 1.04 AWG 12 no cord or plug + .7 kw

10•20ESG

WEIGHT CAPACITY

NET 573 lb est (260 kg) FULL-SIZE PANS: 20" x 12" x 2-1/2" Twenty (20)
SHIP 875 lb (397 kg) GN 1/1: 530 x 325 x 65mm Twenty (20)

CRATE DIMENSIONS: (L x W x H)

45" x 53" x 59" FULL-SIZE SHEET PANS:* 18" x 26" x 1" Ten (10)

(1143 x 1346 x 1499mm)

120 1 60 6.0 .69 AWG 12 NEMA L5-20P, 20A, 125V Plug + .7 kw

208 – 240 3 60 3.2/ph 1.14 AWG 12 no cord or plug + .7 kw

ON WIRE SHELVES ONLY

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 11.

*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

GN 2/1: 650 x 530 x 65mm Ten (10)

VOLUME MAXIMUM: 150 quarts (190 liters)

240 lb (109 kg) MAXIMUM

CombiSmoker®

17-1/4"

WEIGHT CAPACITY

NET 573 lb est (260 kg) FULL-SIZE PANS: 20" x 12" x 2-1/2" Twenty-four (24)
SHIP 789 lb (358 kg) GN 1/1: 530 x 325 x 65mm Twenty-four (24)

CRATE DIMENSIONS: (L x W x H)

GN 2/1: 650 x 530 x 65mm Twelve (12)

45" x 53" x 52" FULL-SIZE SHEET PANS:* 18" x 26" x 1" Twelve (12)

(1143 x 1346 x 1321mm)

ON WIRE SHELVES ONLY

288 lb (131 kg) MAXIMUM

VOLUME MAXIMUM: 180 quarts (228 liters)

*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

ELECTRICAL

(DEDICATED CIRCUIT REQUIRED)

CombiSmoker

®

MODEL

VOLTAGE PH HZ AMPS kW AWG CORD & PLUG Additional kW

12•18ESGTouch

120 1 60 5.0 .58 AWG 12 NEMA 5-20P, 20A, 125V Plug + .7 kw

208 – 240 1 60 5.0 1.04 AWG 12 no cord or plug + .7 kw

208 – 240 3 60 5.0/ph 1.04 AWG 12 no cord or plug + .7 kw

12•18ESG

120 1 60 6.0 .69 AWG 12 NEMA 5-20P, 20A, 125V Plug + .7 kw

208 – 240 3 60 3.2/ph 1.14 AWG 12 no cord or plug + .7 kw

GAS REQUIREMENTS (

TYPE MUST BE SPECIFIED ON ORDER

)

INSTALLATION REQUIREMENTS

CONNECTED ENERGY LOAD:

91,000 Btu / hr (Natural Gas)

•Ovenmustbeinstalledlevel.

•Hoodinstallationisrequired.

•Watersupplyshut-offvalveandback-flowpreventerwhen

required by local code.

•Alternateburnerorificeisrequiredforinstallationsitesat

elevations of 2,000 feet (610m) above sea level.

88,000 Btu / hr (Propane)

HOOK-UP:

3/4"

NPT

MINIMUM CONNECTED PRESSURE:

5.5" W.C. (Natural Gas)
9" W.C. (Propane)

MAXIMUM CONNECTED PRESSURE:

14" W.C.

WATER REQUIREMENTS WATER QUALITY MINIMUM STANDARDS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET: 3/4" NPT*
ONE (1) UNTREATED WATER INLET: 3/4" NPT*

LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar

WATER DRAIN:

1-1/ 2”

conne ction WitH a

2”

MiniM uM air Gap installe d as close

to tHe oven as possi Ble. Material s Must WitHs tand teMpe ratures up to

200°f (93°c).

USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.
It is the responsibility of the purchaser to ensure that incoming water supply is

compliantwiththespecificationslistedthroughadequatetreatmentmeasures.

Installation of the CombiGuard

TM

Water Filtration System is recommended, but

this system may not address all water quality issues present.

CLEARANCE REQUIREMENTS

Contaminant

Free Chlorine

Hardness

Chloride

pH

Alkalinity

Silica

Total Dissolved Solids (tds)

Inlet Water Requirements (

untreated water

)

Less than 0.1 ppm (mg/L)
Less than 3 gpg (52 ppm)
Less than 30 ppm (mg/L)

7.0 to 8.5
Less than 50 ppm (mg/L)
Less than 12 ppm (mg/L)
Less than 60 ppm

LEFT 6" (152mm)

RECOMMENDED SERVICE ACCESS: 18" (457mm)

20" (508mm)

FROM HEAT PRODUCING EQUIPMENT

RIGHT 4" (102mm) TOP: 20" (508mm)

FOR AIR MOVEMENT

BACK 4" (102mm) BOTTOM: 5-1/8" (130mm)

FOR LEGS

COUNTER-TOP INSTALLATIONS MUST MAINTAIN

4" (102mm)

MINIMUM

CLEARANCE FROM COUNTER SURFACE

* Can manifold off of

one 3/4" line.

DIMENSIONS: H x W x D

EXTERIOR:

52-11/16" x 49-13/16" x 45-3/16" (1338mm x 1265mm x 1148mm)

EXTERIOR WITH RECESSED DOOR:

52-11/16" x 53-13/16" x 45-3/16" (1338mm x 1367mm x 1148mm)

INTERIOR:

33-7/8" x 25-1/4" x 33-7/8" (860mm x 640mm x 860mm)

(438mm)

(500mm)

19-11/16"

26-9/16"

(675mm)

A = UNTREATED WATER
B = TREATED WATER
C = ELECTRICAL
D = GAS

5-7/8"

(148mm)

[D] 4-9/16" (116mm)
[A,B] 4-3/8" (110mm)

[C] 3-9/16"
(89mm)

C

A
B

D

[D] 4-5/8" (116mm)

2" (50mm)

55-7/16"

(1407mm)

Steam Vent

(Top)

19-15/16"
(506mm)

Water Drain
(Side Back)

73-13/16" (1875mm)

49-13/16" (1265mm)

47-7/8" (1215mm)

31-3/4"

(805mm)

33-1/8"

(840mm)

40-9/16"

(1030mm)

7-9/16" (192mm)

48-1/8" (1222mm)

7-5/16"

(185mm)

12-13/16"

(325mm)

Water Drain

(Bottom)

5-1/8" (130mm)

52-11/16" (1338mm)

12•18ESG

45-3/16"

(1148mm)

42-7/16"

(1077mm)

22-11/16"
(575mm)

25-5/8"

(650mm)

8-1/2" (216mm)

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 12.

17-1/4"

WEIGHT CAPACITY

NET 900 lb est (408 kg) FULL-SIZE PANS: 20" x 12" x 2-1/2" Forty (40)
SHIP 1227 lb (557 kg) GN 1/1: 530 x 325 x 65mm Forty (40)

CRATE DIMENSIONS: (L x W x H)

GN 2/1: 650 x 530 x 65mm Twenty (20)

54" x 49" x 85" FULL-SIZE SHEET PANS:* 18" x 26" x 1" Twenty (20)

(1374 x 1245 x 2159mm)

ON WIRE SHELVES ONLY

480 lb (218 kg) MAXIMUM

VOLUME MAXIMUM: 300 quarts (380 liters)

*ADDITIONAL WIRE SHELVES REQUIRED FOR MAXIMUM CAPACITY

GAS REQUIREMENTS (

TYPE MUST BE SPECIFIED ON ORDER

)

INSTALLATION REQUIREMENTS

CONNECTED ENERGY LOAD:

190,000 Btu / hr (Natural Gas)

•Ovenmustbeinstalledlevel.

•Hoodinstallationisrequired.

•Watersupplyshut-offvalveandback-flowpreventerwhen

required by local code.

•Alternateburnerorificeisrequiredforinstallationsitesat

elevations of 2,000 feet (610m) above sea level.

170,000 Btu / hr (Propane)

HOOK-UP:

3/4"

NPT

MINIMUM CONNECTED PRESSURE:

5.5" W.C. (Natural Gas)
9" W.C. (Propane)

MAXIMUM CONNECTED PRESSURE:

14" W.C.

ELECTRICAL

(DEDICATED CIRCUIT REQUIRED)

CombiSmoker

®

MODEL

VOLTAGE PH HZ AMPS kW AWG CORD & PLUG Additional kW

20•20ESGTouch

120 1 60 9.0 1.04 AWG 12 NEMA 5-20P, 20A, 125V Plug

SK NOT AVAILABLE

208 – 240 1 60 5.0 1.04 AWG 12 no cord or plug + .7 kw

208 – 240 3 60 5.0/ph 1.04 AWG 12 no cord or plug + .7 kw

380 – 415 3 50 2.0/ph 1.44 AWG 12 Bare End, 3 Wire + ground +.7 kw

20•20ESG

120 1 60 12.2 1.40 AWG 12 NEMA 5-20P, 20A, 125V Plug

SK NOT AVAILABLE

208 – 240 3 60 4.27/ph 1.54 AWG 12 Bare End, 3 Wire + ground + .7 kw

WATER REQUIREMENTS WATER QUALITY MINIMUM STANDARDS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

ONE (1) TREATED WATER INLET: 3/4" NPT*
ONE (1) UNTREATED WATER INLET: 3/4" NPT*

LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar

WATER DRAIN:

1-1/ 2"

conne ction WitH a

2"

MiniM uM air Gap installe d as close

to tHe oven as possi Ble. Material s Must WitHs tand teMpe ratures up to

200°f (93°c).

USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.
It is the responsibility of the purchaser to ensure that incoming water supply is

compliantwiththespecificationslistedthroughadequatetreatmentmeasures.

Installation of the CombiGuard

TM

Water Filtration System is recommended, but

this system may not address all water quality issues present.

CLEARANCE REQUIREMENTS

Contaminant

Free Chlorine

Hardness

Chloride

pH

Alkalinity

Silica

Total Dissolved Solids (tds)

Inlet Water Requirements (

untreated water

)

Less than 0.1 ppm (mg/L)
Less than 3 gpg (52 ppm)
Less than 30 ppm (mg/L)

7.0 to 8.5
Less than 50 ppm (mg/L)
Less than 12 ppm (mg/L)
Less than 60 ppm

LEFT 6" (152mm)

RECOMMENDED SERVICE ACCESS: 18" (457mm)

20" (508mm)

FROM HEAT PRODUCING EQUIPMENT

RIGHT 4" (102mm) TOP: 20" (508mm)

FOR AIR MOVEMENT

BACK 4" (102mm) BOTTOM: 5-1/8" (130mm)

FOR LEGS

* Can manifold off of

one 3/4" line.

DIMENSIONS: H x W x D

EXTERIOR:

76-5/8" x 49-13/16" x 45-3/16" (1946mm x 1264mm x 1148mm)

EXTERIOR WITH RECESSED DOOR:

76-5/8" x 53-13/16" x 45-3/16" (1946mm x 1366mm x 1148mm)

INTERIOR:

54-15/16" x 25-1/4" x 33-7/8" (1395mm x 640mm x 860mm)

(438mm)

(500mm)

19-11/16"

26-9/16"

(675mm)

A = UNTREATED WATER
B = TREATED WATER
C = ELECTRICAL
D = GAS

5-7/8"

(148mm)

A

B
D

[D] 4-9/16" (116mm)
[A,B] 4-3/8" (110mm)

[C] 3-9/16"
(89mm)

C

[D] 4-5/8" (116mm)

2" (50mm)

55-7/16"

(1407mm)

Steam
Vents
(Top)

19-15/16"

(506mm)

Water Drain
(Side Back)

73-13/16" (1875mm)

49-13/16" (1264mm)

47-13/16" (1214mm)

44" (1118mm)

65-5/8" (1667mm)

74-9/16" (1893mm)

8-15/16" (226mm)

2-3/16"

2"

(56mm)

(49mm)

45-3/16" (1148mm)

42-9/16" (1080mm)

76-5/8" (1946mm)

Water Drain

7-11/16" (195mm)

20•20ESG

(Bottom)

30-5/8"

(778mm)
32-13/16"

(833mm)

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 13.

INSTALLATION

DANGER

DANGER

DANGER

DANGER

For CE approved units: To prevent an electrical
shock hazard between the appliance and other
appliances or metal parts in close vicinity, an
equalization-bonding stud is provided. An
equalization bonding lead must be connected to
this stud and the other appliances / metal parts
to provide sufficient protection against potential
difference. The terminal is marked
with the following symbol.

ELECTRICAL

MODEL VOLTAGE PHASE CIRCUIT AW G

6•10esG 110-120 1 20 A 2 WIRE

7•14esG 110-120 1 20 A 2 WIRE

10•10esG 110-120 1 20 A 2 WIRE

10•20esG 110-120 1 20 A 2 WIRE

12•18esG 110-120 1 20 A 2 WIRE

20•20esG 110-120

208-240
208-240

OTHER VOLTAGES AVAILABLE:

Range 200 — 415V, 1 or 3 ph, 50 or 60 Hz

An electrical wiring diagram is located behind the
control panel on the left side of the oven. This appliance
must be branch circuit protected with proper ampacities,
in accordance with the wiring diagram.

Wire size for the main incoming power to the
unit must match the minimum size listed in the
specifications applicable to the specific oven model.
For supply connections, locate the wire size posted
on the label located on the electrical control box
cover, behind the service panel.

1
1
3

20 A 2 WIRE

3 WIRE
4 WIRE

ELECTRICAL GROUNDING
INSTRUCTIONS:

This appliance is equipped with a
three-pronged (grounding) plug for
your protection against shock hazard
and should be plugged directly into
a properly grounded three-prong
receptacle. Do not cut or remove the
grounding prong from this plug.

AVERTISSEMENT: Directives

pour la prise de courant électrique Cet
appareil est muni d'une fi che à trios
branches (prise de Courant) afi n de
vous proéger des chocs et doit être
branché Directemet dans un receptacle
adequate de prise do courant À trios
branches. II ne faut pas couper ou
enlever une banche De cette fi che.

Before operating the oven, check all cable connections
in the electrical connection area for tightness since
connections can loosen during transport.

NOTE: After both water and electrical

connections have been completed, operate
the oven in any cooking mode for a period
of 15 minutes and recheck the main power
connections at the terminal block to make
certain they remain tight.

380-415V:

ENSURE POWER SOURCE
MATCHES VOLTAGE IDENTIFIED
ON APPLIANCE RATING TAG.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 14.

To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code ANSI/
NFPA No. 70. In Canada, all electrical
connections are to be made in
accordance with CSA C22.1, Canadian
Electrical Code Part 1 or local codes.

NOTE: Where local codes and CE regulatory

requirements apply, appliances must be
connected to an electrical circuit that is
protected by an external GFCI outlet.

When required, recommended ground
fault for Combitherm ovens is an
appropriately sized breaker with
built-in 30mA ground fault protection.

INSTALLATION

WARNING

CAUTION

MOBILE EQUIPMENT RESTRAINT

The gas Combitherm must use a connector that
complies with The Standard for Connectors for
Movable Gas Appliances, ANSI Z21.69 CSA 6.16 and
addenda Z21.69a-1989. A quick disconnect devise
must be installed to comply with The Standard for
Quick Disconnect Devices for Use with Gas Fuel,
ANSI Z21 CSA 6.9.

Adequate means must be provided to limit the
movement of this appliance. Limitation of movement
must be made without depending on the connector,
the quick disconnect device, nor the associated
piping designed to limit appliance movement. If it
becomes necessary to disconnect the restraint, it must
be reconnected immediately following the return of
the appliance to its original position.

1. Install a manual gas shut-off valve along with an

approved disconnect device.

2. Install an A.G.A. certified, heavy-duty connector

that complies with ANSI Z 21.69 or
CAN 1-6.10m88 along with a quick-disconnect
device in compliance with ANSI Z21.41 or
CAN 1-6.9m70. Connectors must be installed
with a cable restraint to prevent excessive tension
from being placed on the connector.

RISk OF ELECTRIC SHOCk.

Appliance must be secured

to building structure.

THIS SECTION IS PROVIDED FOR THE ASSISTANCE
OF QUALIFIED SERVICE TECHNICIANS ONLY AND
IS NOT INTENDED FOR USE BY UNTRAINED OR
UNAUTHORIZED SERVICE PERSONNEL.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 15.

INSTALLATION

CAUTION

IN

AC COR D AN C E W IT H NFPA 54 CO M MO NWE AL TH OF

MA SSA C HU S ET T S O NLY .

WARNING

DANGER

VENTILATION REQUIREMENTS

DANGER

Installation, air adjustment and/or
service work must be in accordance
with all local codes and must be
performed by a certifi ed service
technician qualifi ed to work on
gas appliances.

1. A single gas Combitherm oven requires a minimum

of 28 CFM make-up air for natural and propane

gas. Kitchen ventilation must include a provision

foranadequateowoffreshairforgascombustion

and to prevent a negative-pressure condition. The

bottom of the oven provides air supply access for

gas combustion and must be kept clear at all times.

DO NOT obstruct or restrict ventilation nor the air

owrequiredtosupportcombustion.

2. DO NOT obstruct the flow of the exhaust flue at

the top rear of the oven. It is especially critical

that gas supply piping and electrical support

cord and/or receptacle be routed away from the

path of the hot combustion fumes.

An adequate ventilation system is required for
commercial cooking equipment. Information may be
obtained by writing to the National Fire Protection
Association, Batterymarch Park, Quincy, MA 02269.
When writing refer to NFPA No. 96.

4. This oven cannot be direct vented.

5. Install the oven under a ventilation hood meeting

all applicable code requirements. Combustion
fumes must be vented in accordance with local,
state, or national codes.

FAILURE TO VENT THIS APPLIANCE
PROPERLY MAY BE HAZARDOUS TO
THE HEALTH OF THE OPERATOR.
Equipment damage, operational
problems and unsatisfactory baking
performance may also be the
consequence of improper venting.
Any damage sustained by a failure
to properly vent this oven are not
covered under warranty.

To prevent malfunction or cause
negative back draft, DO NOT obstruct
exhaust fl ues or attach any fl ue
extension that will impede proper
burner operation.

3. Make certain the oven installation maintains adequate

air ventilation to provide cooling for electrical and gas

components. The area around the oven should be clear

ofanyobstructionswhichmightretardtheowof

cooling air. Failure to observe this caution may result in

damage to the components and will void the warranty.

Inadequate ventilation, or failure to
ensure an adequate supply of fresh
air will result in a high ambient
temperature at the rear of the
appliance. An excessive ambient
temperature can cause the thermal­overload protection device on the
blower motor to trip resulting in
severe damage to the blower motor.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 16.

CAUTION

DO NOT USE CIRCULATING FANS
ON THE FLOOR. FLOOR FANS WILL
AFFECT BURNER OPERATION.

Ventilation hoods and exhaust systems shall
be permitted to be used to vent appliances
installed in commercial applications.

Where automatically operated appliances are
vented through a ventilation hood or exhaust
system equipped with a damper or with a power
means of exhaust, provisions shall be made
to allow the flow of gas to the main burners
only when the damper is open to a position
to properly vent the appliance and when the
power means of exhaust is in operation.

INSTALLATION

DANGER

WARNING

GAS SUPPLY & INSTALLATION

The Alto-Shaam gas Combitherm has been set
to operate with either natural gas or propane as
indicated on the identification name plate. Make
certain the gas supply matches the nameplate
information. Should conversion to the opposite
fuel be desired, conversion parts must be ordered
from the factory. Conversion must be completed by
a qualified service person only. Always remember
to reflect the conversion on the oven’s nameplate.
Residential gas connections and hard-piped gas
connections DO NOT meet NSF certifications.

GAS SPECIFICATIONS

NATURAL GAS PROPANE GAS

6•10esG 45,000 Btu/hr. 45,000 Btu/hr.

10•10esG 68,000 Btu/hr. 68,000 Btu/hr.

7•14esG 91,000 Btu/hr. 88,000 Btu/hr.

10•20esG 91,000 Btu/hr. 88,000 Btu/hr.

12•18esG 91,000 Btu/hr. 88,000 Btu/hr.

20•20esG 190,000 Btu/hr. 170,000 Btu/hr.

CONNECTING TO THE WRONG GAS
SUPPLY COULD RESULT IN FIRE OR
AN EXPLOSION CAUSING SEVERE
INJURY AND PROPERTY DAMAGE.

TO AVOID SERIOUS PERSONAL
INJURY, installation of this appliance
must conform to local, state, and
national codes; the current edition
of the American National Standard
Z223.1, National Fuel Gas Code, and
all local municipal building codes.
In Canada, installation must be in
accordance with Standard CAN/CSA
B 149.1 and Installation Codes - Gas
Burning Appliances, and local codes.

INSTALLATION REQUIREMENTS

GAS CONNECTION: 3/ 4" NPT

CHECK PLUMBING CODES FOR PROPER SUPPLY LINE
SIZING TO ATTAIN MINIMUM OUTLET MANIFOLD
PRESSURE SHOWN:

NATURAL GAS: 3.5" W.C.

PROPANE GAS: 5.6" W.C.

MAXIMUM INLET PRESSURE: 14" W.C.

NOTE:

GAS VALVE MAY REQUIRE FIELD ADJUSTMENT ABOVE

2,000' (610m) AND IS NOT ADJUSTED AT THE FACTORY.

If a flexible gas line is used, it must be AGA
approved, commercial type and at least 3/4" I.D.

HOOD INSTALLATION IS REQUIRED

GAS PRESSURE CHART

The oven has been factory adjusted according to
the gas type specified on the identification name
plate.

TECHNICAL SPECIFICATIONS

Natural Gas

Min. Connected Pressure 5.5" W.C. 1.12 kPa

Max. Connected Pressure 14.0" W.C. 3.5 kPa

Propane Gas

Min. Connected Pressure 9.0" W.C. 1.99 kPa

Max. Connected Pressure 14.0" W.C. 3.5 kPa

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 17.

INSTALLATION

DANGER

DANGER

DANGER

GAS SUPPLY & INSTALLATION

Installation, air adjustment and/or
service work must be in accordance
with all local codes and must be
performed by a certifi ed service
technician qualifi ed to work on
gas appliances.

Remove any tape
or compound
residue on all
external thread
connections before
proceeding. Use

an approved gas
pipe sealant at all
external threaded
connections,
Gas piping used on gas connections must avoid
sharp bends that may restrict the flow of gas to the
appliance. If the connected pressure exceeds 14.0"
W.C. (3.5 kPa), a step-down regulator is required to
be supplied by the owner/operator.

Close the individual manual shut-off valve to isolate
the appliance from the gas supply piping system
during any pressure testing at test pressures equal
to or less than 1/2 psig. (3,4 kPa). The appliance and
individual shut-off valve must be disconnected from
the gas supply piping system during any pressure
testing at pressures in excess of 1/2 psig. (3,4 kPa).

GAS INTAKE

DO NOT store or use gasoline or other
fl ammable vapors or liquids in the
vicinity of this or any other appliance.

DANGER

NE PAS entreposer ni utiliser
d'essence ou d'autres vapeurs ou
liquides infl ammables à proximité de
cet appareil ou de tout autre appareil.

DO NOT spray aerosols in the
vicinity of this appliance while
it is in operation.

In the U.S.A., installation must conform to local
codes or, in the absence of local codes, with the
current edition of the National Fuel Gas Code,
NFPA-54 and ANSI Z83.11a CSA 1.8a 2004 (or
latest edition). In Canada, installation must be in
accordance with local codes, CAN/CGA-B149.1,

Installation for Natural Gas Burning Appliances
and Equipment (latest edition) or CAN/CGAB149.2
Installation for Propane Burning Appliances and
Equipment (latest edition).

The inlet supply line must be properly sized
to accommodate all individual appliances
simultaneously used on the same line but must never
be smaller than 3/4" NPT.

A-G Installation elbow
B Wall Valve
C-D Three-piece union fitting

(minimum 1 per installation)
E-F End connector for the flexible tube
H Marking line

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 18.

INSTALLATION

GAS SUPPLY & INSTALLATION

The minimum size requirement for gas piping or a
flexible connector is 3/4 - inch (19mm). For long runs
of gas piping, the pipe diameter must conform to the
tables in the National Fuel Gas Code, ANSI/NFPA
Z223.1.

A listed gas shut-off valve must be installed
upstream of the appliance to shut off the gas
supply during servicing. The shut-off valve should
be accessible with the appliance in the normal
installation position.

If the oven or the oven stand is supplied with
casters, gas connection must be made with a flexible
connector that complies with the Standard for
Connectors for Movable Gas Appliances, ANSI
Z21.69; or in Canada, Connectors for Movable Gas
Appliances, CAN/CGA-6.16-M87. When using a
flexible connector, a quick disconnect device must
be used to comply with the Standard for Quick­Disconnect Devices for Gas Fuels, ANSI Z21.41; or in
Canada, Quick Disconnect Devices for Use with Gas
Fuels, CAN1-6.9.

The other end of the cable should be permanently
attached to the rear frame of the oven. The cable
should be of sufficient length so that no strain is ever
placed on the flexible gas connector in the event of
accidental movement of the oven without properly
disconnecting the gas connector. The flexible
connector should be routed to form a downward
“U” loop between the building gas supply and the
permanent attachment at the rear of the oven.

The routing of the flexible connector must not be
made under the oven. Oven temperatures achieved
during operation are too hot for safe operation. Gas
piping should be installed from the point of gas
connection at the bottom, front of the oven to the
back of the oven where the flexible connector may be
safely used. See the illustration for the recommended
placement.

When a quick disconnect device and flexible
connector are used, a restraining device must be
installed to limit the movement of the appliance and
prevent damage to the connector or quick disconnect.
An example of a restraining device would consist
of a 2000 pound test, stainless steel cable, attached
to a structural member of the kitchen wall behind
the oven. The means of attachment should consist
of a quick connect snap so that the oven can be
disconnected when the appliance must be moved
away from the wall.

WARNING

GAS PIPING MUST NEVER
BE INSTALLED TO RUN
UNDER THE BURNER

.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 19.

GAS SUPPLY & INSTALLATION

DANGER

DANGER

• If unable to contact your gas supplier,

LEAk TESTING

INSTALLATION

If a pressure leak test above 1/ 2 psi is to be
performed on the building supply gas piping, the
shut-off gas valve and oven inlet gas supply line
must be disconnected from the building supply
piping before conducting the pressure test. Failure
to do so may result in damage to the manual gas
valve, gas components in the oven, or both.

If any gas leak tests are to be conducted at
pressures equal to or below 1/ 2 psi, the manual gas
shut-off valve upstream of the oven must be turned
off before conducting the tests.

Leak testing of the internal oven piping system
was conducted before shipping the oven from the
factory. If additional testing is needed, it should
only be conducted at normal gas supply pressures.
If the testing is performed using combustible gas in
the piping, the leak checking should be done with a
soap solution (bubble checking).

GAS EXHAUST

The use of an electronic combustible gas leak
detector is helpful, however, this type of detector
can be oversensitive. Electronic detectors may
indicate false leaks from other sources which
would not be detected when checking with a liquid
solution to verify a no-hazard gas connection.

When starting the oven after initial installation,
the gas lines must be free of air. It may take up
to 30 minutes to eliminate all air from the lines.
If, after this time there is no pilot, call for factory
assistance.

NEVER USE AN OPEN

FLAME TO LEAk TEST.

The oven is not designed for direct connection to a
chimney vent system or for direct connection to a
horizontal exhaust system.

The oven must be installed under a ventilation
hood listed to ANSI/UL 705 (latest edition), and the
installation must be completed in accordance with
the ANSI/NFPA 96-1987, Standard for Ventilation
Control and Fire Protection of Commercial Cooking
Operations.

Oven operators should be instructed with regard
to the hazards of placing any material on top of the

oven that would obstruct the
flow of flue products out the
opening of the flue diverter.
Operators should also be
instructed with regard to the
hazards of hot flue gases and
that any material or items
placed on top of, or in front
of the flue defector could be
damaged or cause a fire hazard.

BEFORE STARTING THE
APPLIANCE, MAkE CERTAIN
YOU DO NOT DETECT THE
ODOR OF GAS.

IF THE ODOR OF GAS IS DETECTED:

• DO NOT attempt to light any appliance.

• DO NOT touch any electrical switches.

• Extinguish any open fl ame.

• Use a telephone OUTSIDE THE

PROPERTY & IMMEDIATELY
contact your gas supplier.

contact the fi re department.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 20.

WATER SUPPLY & INSTALLATION

Water quality is of critical importance when
installing steam producing equipment of any kind,
particularly
equipment. Water that is perfectly safe to drink is
composed of chemical characteristics that directly
affect the metal surfaces of steam producing
equipment. These chemical characteristics differ
greatly from region to region throughout the U.S. and
the world.

hardness; chlorides; total dissolved solids; and other
chemical characteristics, when subjected to high
temperatures, will cause water to have a tendency to
either scale or corrode.

Alto-Shaam has consulted with people who
understand the properties of water in order to
provide water quality standards that meet the
broadest possible range of acceptable water quality
requirements to help protect your investment.

We strongly urge water testing to ascertain the water
quality on site prior to the installation of any steam
producing equipment. Since water quality is an
important issue, Alto-Shaam is committed to provide
as much information as possible to help protect the
investment made in this equipment.

viable solutions to ease the impact of water quality as

WATER QUALITY REQUIREMENTS

USE A DRINKING QUALITY, COLD WATER SUPPLY ONLY

high temperature steam producing

Varying combinations of pH; alkalinity;

INSTALLATION

A CombiGuard™ Water Filtration System can
be purchased as an option for installation on the
Combitherm oven. This filter, when properly
installed, maintained, and combined with the
required levels of steam generating equipment
maintenance, will help lessen the affect water has
on metal surfaces. It will not, however, provide
complete protection against all water damage from
region to region.

ALTO-SHAAM COMBITHERM WATER QUALITY MINIMUM STANDARDS

CONTAMINANT INLET WATER REQUIREMENTS (UNTREATED WATER)

Free Chlorine Less than 0.1 ppm (mg\L)

Hardness Less than 3 gpg (52 ppm)

Chloride Less than 30 ppm (mg\L)

pH 7.0 to 8.5

Alkalinity Less than 50 ppm (mg\L)

Silica Less than 12 ppm (mg\L)

Total Dissolved Solids (tds) Less than 60 ppm

Due to the complexity of water chemistry, it
is important to understand that water quality
plays a significant role in the longevity of steam
producing equipment. Water quality and required
maintenance of steam generating equipment is the
direct responsibility of the owner/operator. Damage
incurred as a direct result of poor water quality
and/or surfaces affected by water quality is also the
responsibility of the owner/operator. Damage due
to water quality that does not meet the minimum
standards shown below is not covered under the
Alto-Shaam Combitherm warranty.

Alto-Shaam will continue our efforts to provide

it relates to steam generating equipment.

WARNING

TO PREVENT WATER PIPES FROM
BURSTING, INCOMING WATER
SUPPLY SHOULD BE TURNED OFF
WHEN THE APPLIANCE IS NOT IN USE.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 21.

WATER SUPPLY MUST BE OPEN WHEN
CLEANING PROGRAM IS ACTIVATED.

VERIFY WATER SUPPLY BEFORE STARTING
CLEANING PROGRAM.

WARNING

INSTALLATION

WATER REQUIREMENTS WATER QUALITY MINIMUM STANDARDS

TWO (2) COLD WATER INLETS - DRINKING QUALITY

1-1/ 2" conne ction Wit h a 2" m inimum ai r gap ins talled as close

to the oVen as possi Ble. materi als must Withs tand t emperatures up to 200°F (93°c).

USING A WATER SUPPLY NOT MEETING ALTO-SHAAM’S MINIMUM
WATER QUALITY STANDARDS WILL VOID THIS WARRANTY.
It is the responsibility of the purchaser to ensure that incoming water supply is

compliant with the specifi cations listed through adequate treatment measures.

Installation of the CombiGuard

TM

Water Filtration System is recommended, but

this system may not address all water quality issues present.

precisely blended with filtered and treated water.

WATER SUPPLY & INSTALLATION

Flush the water line at the installation site.

Install water intake filters (provided) [see Figure 1] before connecting the oven to the water supply.

Backflow Prevention — The equipment must be installed with adequate backflow protection to comply
with applicable federal, state, and local codes.

PIPE SEALING TAPE (

sealing compound is not recommended.

TEFLON®) MUST BE USED AT ALL CONNECTION POINTS. The use of a pipe

ONE (1) TREATED WATER INLET: 3/4" NPT*
ONE (1) UNTREATED WATER INLET: 3/4" NPT*

LINE PRESSURE: 30 to 90 psi 2.8 to 6.2 bar

WATER DRAIN:

* Can manifold off of

one 3/4" line.

ONE SUGGESTED

METHOD OF INSTALLATION

Incoming cold
water connection

T connection

Cold water
line to filter
or treatment

Cold water line
to untreated
oven connection

system

Install water
intake filters

Water Filter

Figure 1

Treated cold water
to backflow preventer
to treated connection
on oven

CombiGuard™

FI-23014 shown

NOTE:

BOTH TREATED AND UNTREATED

Alto-Shaam now offers an improved water
filtration system for Combitherm

®

. The
CombiGuard™ 10 & 20 triple-guard water
filtration system filters dirt, sediment, and other
debris as small as 1/2 micron. This system also significantly reduces
chlorine content to protect against corrosive chorine compounds.
CombiGuard improves equipment efficiency, reduces service requirements
and extends the life of the Combi oven. After installation, confirm that
water quality standards specified in this manual are being met. Filtration
systems include one filter cartridge. Additional cartridges can be purchased
separately. Refer to an earlier page for additional ordering information.

The CombiGuard™ BWS Blended Water System utilizes reverse osmosis to
remove more than 97% of the total dissolved solids from water which can be

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 22.

WATER CONNECTIONS MUST
BE CONNECTED FOR PROPER
OPERATION OF THE OVEN.
BOTH CONNECTIONS CAN BE
TREATED WATER, BUT SHOULD
NEVER BE CONNECTED TO ONLY
UNTREATED WATER.

UNIONS OR FLEXIBLE LINES
SHOULD BE USED TO ALLOW FOR
OVEN MOVEMENT WHEN BEING
SERVICED OR CLEANING
IS NEEDED.

INSTALLATION

WATER VALVE

s h u t - o ff v al v e sh o wn
i n t h e o f f p o s i ti o n

NOTE:

THE SHUT-OFF VALVE

MUST BE IN THE OPEN POSITION

WHEN THE OVEN IS BEING USED.

WATER DRAINAGE

A union is required. Install a 1-1/2-inch (41mm) diameter connection, drain line and clamp into place.
The drain line must always be a positive gradient away from the Combitherm oven and not more than
12-inches (305mm) before an air gap.

NOTE: In the U.S.A., this equipment is to be installed to comply with the Basic Plumbing Code of the

Building Officials and Code Administrators International, Inc. [BOCA], and the Food Service
Sanitation Manual of the Food & Drug Administration [FDA].

Note: Failure to connect

the drain correctly can

result in poor performance

and/or damage the oven

Stand Pipe,

1-1/2" NPT (38mm)

diameter

Drain

Connection

1-1/2" NPT (38mm)

Air Gap

to be within

the first 12" (305mm)

of the oven drain

Manifold Pipe,

To Drain

- Floor Sink -

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 23.

a minimum of

2" NPT (51mm)

diameter

INSTALLATION

WATER DRAINAGE - STACKED

A union is required. Install a 1-1/2-inch (38mm) diameter connection, drain line and clamp into place.
The drain line must always be a positive gradient away from the Combitherm oven and not more than
12-inches (305mm) before an air gap.

NOTE: In the U.S.A., this equipment is to be installed to comply with the Basic Plumbing Code of the

Building Officials and Code Administrators International, Inc. [BOCA], and the Food Service
Sanitation Manual of the Food & Drug Administration [FDA].

Note: Failure to connect

the drain correctly can

result in poor performance

and/or damage the oven

Stand Pipe,

1-1/2" NPT (38mm)

diameter

Drain

Connection

1-1/2" NPT (38mm)

Air Gap

to be within

the first 12" (305mm)

of the oven drain

Manifold Pipe,

a minimum of

2" NPT (51mm)
diameter for the
entire run of the

bottom combi oven

when manifolded

to ensure

adequate

draining

Drain

Connection

1-1/2" NPT (38mm)

Air Gap

to be within

the first 12" (305mm)

of the oven drain

Manifold Pipe,

To Drain

- Floor Sink -

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 24.

a minimum of

2" NPT (51mm)

diameter

INSTALLATION

( i f e Q u i p p e D w i t h t h i s f e a t u R e )

pa te nt

pe nd ing

GREASE COLLECTION HOOK-UP

On/O

Grease Collection Hose

Vent Cap

Grease
Collection

Recommended
Capacity

Container

• Grease Collection container has

a 5 gallon capacity and holds
approximately 3 full loads of
poultry grease.

• It is suggested to change the

container when material reaches the
fill line on the bottle or at 4 gallons
to avoid hot grease overflow.

• Turn the ball valve handle to the

OFF position.

• The ball valve handle must be in the

OFF position when changing the
collection container.

• Unscrew the container fill cap.

• Using a new container, screw Grease

Collection Hose Assembly on to
collection container until snug.

• Turn ball valve handle to the ON

position.

Ball Valve

• Grease Collection Hose Assembly is

attached to the oven in the back.

• Place Grease Collection Containers

inside the tray of the Mobile Grease
Collection Cart. Roll into place next to
the oven.

• Loosen vent cap on container. Pull out

the Grease Collection Hose Assembly
from the back of the unit. Remove
collection container fill cap.

• Screw Grease Collection Hose

Assembly on to collection container
until snug.

• Turn ball valve handle to the ON

position.

Container
Fill Cap

• Automatic Grease Collection System

is electronically activated during
the chicken cooking process [

]. It is designed to save labor
and provide greater employee safety
by eliminating the need to handle hot
grease in shallow pans.

Optional
Mobile
Grease
Collection
Cart

Note: When grease collection is not in use, turn

the ball valve handle to the OFF position
to avoid the possiblity of water siphoning
into the container.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 25.

COMBITOUCH® CHECKLIST

Use this list as a final check of oven installation conformance.
Damage directly attributed to improper set up, installation, or cleaning can invalidate warranty claims.

FROM HEAT PRODUCING EQUIPMENT.

CLEARANCES:

Left: 6" (152mm) RECOMMENDED SERVICE ACCESS OF 18" (457mm).
20" (508mm)
Right: 4" (102mm)
Back: 4" (102mm) for plumbing
Top: 20" (508mm) for air movement

WATER SUPPLY AND DRAINS:

Verify hook-up to TWO (2) separate cold water supply lines with a
3/4" (19mm) water connection supply line. Verify inlet water pressure
is at a minimum of 30 PSI (2.8 bar). Maximum water pressure is not to
exceed 90 PSI (6 bar). Verify drain diameter of 1-1/2" (41mm) with a
positive descending slope, and with a 2" (51mm) air gap which is free
of obstructions before connection to the site drain. Verify 1/8" (3,2mm)
pitch to 10' (305cm) of drain line.

IMPORTANT: Alto-Shaam has listed Water Quality Requirements in
the installation manual for this equipment. It is the responsibility
of the end user to have the water connected to this appliance tested
to ensure these standards are met before putting the oven into use.
Failure to meet these standards will void the warranty if damage to the
oven is found to be related to water quality.

ELECTRICAL CONNECTIONS:

Verify electrical power
requirements for oven.

VOLTAGE: _____________

PHASE: _____________

BREAKER SIZE: _____________

Verify voltage at terminal block.

Check all terminals for tightness.

ARE ALL CLEARANCE
REQUIREMENTS MET?

❑ YES ❑ NO

IF NO, EXPLAIN: _____________________________

_____________________________________________

ARE BOTH WATER SUPPLY LINES
PROPERLY CONNECTED?

❑ YES ❑ NO

IF NO, EXPLAIN:_____________________________

IS A FILTER SYSTEM INSTALLED
ON THIS UNIT?

❑ YES ❑ NO

STORE HAS SEEN THIS RECOMMENDATION:

❑ YES ❑ NO

SIGNATURE OF STORE REPRESENTATIVE:

_____________________________________________

LINE VOLTAGE AT TERMINAL BLOCK (

➥ LINE 1: ________ LINE 2:________ LINE 3: _______

LINE VOLTAGE (

ELECTRICAL SUPPLY LINE SIZE: ________________

ALL ELECTRICAL TERMINALS TIGHT: ❑ YES ❑ NO

PHASE TO PHASE): LINE 1 to 2: _______

LINE 2 to 3: _______

LINE 3 to 1: _______

TO GROUND):

GAS CONNECTIONS (GAS UNITS ONLY) :

Verify that gas connections are 3/4" NPT pipe or 3/4"
commercial flexible gas connector. Verify incoming gas pressure
is at least 5.5" WC for natural gas and 9" WC for propane. Verify
that gas valve outlet pressure is 3.5" WC for natural gas and

5.6" WC for propane. Verify that if a commercial flexible gas
connector is used that it is not run under the oven, but connected
at the rear of the oven.

CONTROL BOARD CONNECTIONS & OPERATION:

With the Power ON, press the Set-Up Key to access
software version, and record.

SOFTWARE VERSION:

RB_____________ DB_____________

CONNECTION AT REAR OF OVEN:

ALL FUNCTIONS ON CONTROL OPERATE: ❑ YES ❑ NO

IF NO, EXPLAIN: _____________________________________________

❑ NATURAL GAS ❑ PROPANE

GAS CONNECTION:

INCOMING GAS PRESSURE:

GAS OUTLET PRESSURE:

ALL BOARD CONNECTIONS TIGHT: ❑ YES ❑ NO

ALL FUNCTIONS ARE DISPLAYED: ❑ YES ❑ NO

UNIT OPERATES IN ALL MODES: ❑ YES ❑ NO

_________________

_________________

_________________

_________________

PHYSICAL CONDITION: *REFERENCE INSTALLATION INSTRUCTIONS FOR COMPLETE INFORMATION ✔

Bottom of oven has been checked for damage due to improper positioning on site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ❑

Verify all gaskets, hoses, and carts* are in place and function properly . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ❑

If oven includes a cart, verify proper installation of the rack guide on companion warmer or chiller* . . . . . . . . . . . . . . . . . . . . . . ❑

Verify the installation of drip pans*, racks, shelves, drain screen, spray hose* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ❑

Verify the oven is level and installed on a solid, water resistant fl oor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ❑

SERVICE AGENCY: START-UP DATE:

INSTALLATION NAME:

MODEL NO.: SERIAL NO.:

TECH SIGNATURE: CUSTOMER SIGNATURE:

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 26.

INSTALLATION

ERROR CODES

This section is provided for the assistance of qualified technicians only and is not intended for use by
untrained or unauthorized service personnel. If your Alto-Shaam

following before calling your Authorized Alto-Shaam Service Agent:
☛ Check that unit is receiving power. Circuit breaker turned on?
Do not attempt to repair or service the oven beyond this point. Contact Alto-Shaam for the nearest

authorized service agent. Repairs made by any other service agents without prior authorization by
Alto-Shaam will void the warranty on the unit.

When the oven malfunctions, an error code will appear in the display.

PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.

The icons that begin to flash represent operational modes that are still usable.
When the oven fault is corrected, the Combitherm will return to normal operation.

®

unit is not operating properly, check the

Error
Code

E01

E02

E03

E04

E11

Error Call Out in Display Description of Error Possible Cause

Low Water Boiler Low water level in boiler — Water supply is shut off.

Control Temperature High Relay board surface

temperature too high

Fan Motor Error Fan motor does not work — Exhaust hood is not operating properly.

Fan Motor 2 Error Lower fan motor on 20•20

does not work

Convection Temperature
High

Excess oven temperature Convection Mode & Combi Mode:

— Low water pressure.
— Generator drain cap missing or loose.
— Generator drain pump is not sealing.
— Generator drain pump elbow leaking.
— Faulty or scaled water level probe.
— Faulty or plugged dual solenoid valve assembly.
— Wiring or connection issue.
— No output to dual solenoid from relay board.
— Relay board, high voltage is not operating.

— Wiring or connection issue.

— Cooling fan on Relay board assembly is

not operating.
— Cooling Fan on display board is not operating.
— Main Cooling fan is not operating.
— Cooling Fan on motor drive is not operating.
— Unit is less than 20” from a heat producing source

on its left hand side.

— Check LED fl ashes on the Motor Control.
— See Motor Control Error Code list.
— Connection Issue on Hall Effect sensor.
— Fan wheel is not operating.
— Hall sensor does not detect motor rotation.

— Exhaust hood is not operating properly.
— Check LED fl ashes on the Motor Control.
— See Motor Control Error Code list.
— Connection Issue on Hall Effect sensor.
— Fan wheel is not operating.
— Hall sensor does not detect motor rotation.

— Convection Oven contactor(s) stuck closed.
— N6 Oven Cavity Temperature probe defective.
— N6 Cavity Probe connection problem.
— Relay board, high voltage is not operating.
— Wiring or connection issue.
Combi Mode Only:
— Insuffi cient water supply into oven for

steam production.

(page 31).

(page 31).

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 27.

con tinue d on next page

ERROR CODES

INSTALLATION

Error
Code

E13

E15

E20

E21

E22

E23

E24

E25

E26

E27

Error Call Out in Display Description of Error Possible Cause

Boiler Temperature High Boiler temperature overheats — Scale build up inside steam generator.

Condensor Temperature High Excess condensor

temperature

HACCP Only - B11 Core
Temperature Probe Single
Point Fault

Error E20 is not shown in display.
Instead a probe sign with “?” is
shown as popup window. In case
the customer cooks in time mode
during fi rst step and during second
step switches to probe mode but has
no probe in place, the error E20 will
be shown in the error code list and
HACCP list.

N6 Cavity Probe Fault Cavity temperature probe

B10 Core Temperature Probe
Multipoint Fault

B4 Boiler Probe Fault Boiler temperature probe

B5 Bypass Probe Fault Bypass steam temperature

B3 Condensor Probe Fault Condensor water

N8 Boiler Safety
Temperature Probe Fault

Boiler Element
Temperature High

Single point core temperature
probe defect or disconnected.

defect or disconnected

Multipoint core temperature
probe defect or disconnected

defect or disconnected

probe defect or disconnected

temperature probe defect or
disconnected

Steam generator heating
element protection probe
defect or disconnected

Excess steam generator
safety probe

— Scale build up on water level probe.
— B4 Probe connection problem.
— B4 probe faulty.

— Untreated water supply line is shut off.
— Untreated water supply line is connected to

warm water.
— B3 probe connection problem.
— B3 probe is faulty.
— Single solenoid valve Y2 obstructed or faulty.
— Wiring or connection problem.
— Relay board, high voltage is not operating.

— Clean Probe Receptacle Pins with sand paper.
— B11 Single Point Core Temperature probe with

quick connect, defective.
— B11 Single Point Core Temperature probe wires

with quick connect, disconnected.
— B11 Single Point Core Temperature probe

receptacle, defective.
— B11 Single Point Core Temperature probe

receptacle wires disconnected.

— N6 Oven Cavity Temperature probe defective.
— N6 Oven Cavity Temperature connection problem.

— B10 Multipoint Core Temperature probe defective.
— B10 Multipoint Core Temperature probe connection

problem.

— B4 Boiler temperature probe defective.
— B4 probe wires connection problem.

— B5 Bypass steam temperature probe defective.
— B5 Bypass steam temperature connection problem.

— B3 Condensor temperature probe defective.
— B3 Condensor probe connection problem.

— N8 Boiler temperature probe defective.
— N8 probe connection problem.

— Scale build up inside steam generator.
— Scale build up on water level probe.
— Water level probe connection failure.
— N8 boiler temperature probe defective.
— N8 probe connection problem.
— Steam element contactor(s) stuck closed.
— Wiring or connection problem.

con tinue d on next page

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 28.

ERROR CODES

INSTALLATION

Error
Code

E34

E36

E51

E53

E54

E55

Error Call Out in Display Description of Error Possible Cause

Steam Generator Drain
Pump Fault

Steam Temperature High Oven cavity temperature is

No Water In Boiler Water inside steam generator

Fan Motor High
Temperature

Fan Motor 2 High
Temperature

Vent Not Open Browning valve does not open — Alignment issue between motor cam and vent

Water level in steam
generator does not drop
during cleaning program

too high when operating in
a steam mode or cleaning
program

does not reach low water
level

Fan motor too hot — Exhaust hood is not operating properly.

20•20 lower fan motor too hot — Exhaust hood is not operating properly.

— Scale build up inside the steam generator

drain pump.

— Scale build up inside the steam generator affecting

water level probes.
— Generator drain pump is faulty.
— Connection issue at drain pump.
— No output to pump from relay board.

— Water supply is shut off.
— Low water pressure.
— Wiring or connection issue.
— Water injection pipe obstructed.
— Water fl ow control valve plugged or defective.
— Dual solenoid valve Y-1 obstructed or defective.
— No output to solenoid valve form relay board.

— Water supply is shut off.
— Low water pressure.
— Generator drain cap missing or loose.
— Generator drain pump is not sealing.
— Generator drain pump elbow leaking.
— Faulty or scaled water level probe.
— Faulty or plugged dual solenoid valve assembly.
— Wiring or connection issue.
— No output to dual solenoid from relay board.

— Check LED fl ashes on the Motor Control.
— See Motor Control Error Code list.
— Connection Issue on Hall Effect sensor.
— Fan wheel is not operating.
— Hall sensor does not detect motor rotation.

— Check LED fl ashes on the Motor Control.
— See Motor Control Error Code list.
— Connection Issue on Hall Effect sensor.
— Fan wheel is not operating.
— Hall sensor does not detect motor rotation.

motor safety switch (micro switch).
— Fault vent valve (motor).
— Fault vent valve safety switch (micro switch).
— Wiring or connection problem.

con tinue d on next page

(page 31).

(page 31).

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 29.

ERROR CODES

INSTALLATION

Error
Code

E57

E93

E94

E98

E99

E100

E101

E102

E103

Error Call Out in Display Description of Error Possible Cause

No Rinse Water During rinse no water

fl ow is detected through
solenoid valve

Communication Error,
FROM Display Board

Communication Error,
TO Display Board

RB is in Cesius and DB is in
Fahrenheit

RB is in Fahrenheit and DB
is in Cesius

DB is not equal to RB
version. Error generated
by DB.

DB is not equal to RB
version. Error generated
by RB.

Ventless Hood Fault – Filters
Not Present

Ventless Hood Fault – No
Pressure

Communication error
between display board and
low voltage relay board

Communication error
between display board and
low voltage relay board

Confl ict of unit confi guration
in the setup menu

Confl ict of unit confi guration
in the setup menu

Software update may have
failed.

Software update may have
failed.

Filter safety switches are not
properly activated.

Pressure safety switch is not
properly activated.

— Water supply is shut off.
— Low water pressure.
— Check wiring to all components mentioned below.
— Flow switch is dirty or defective.
— Dual water solenoid valve obstructed or faulty (Y3.)
— Relay board, high voltage, defective.

— Check ribbon cable connections mentioned below.
— Ribbon cable defective.
— Relay board, low voltage, connector defective.
— Display board connector defective.

— Check ribbon cable connections mentioned below.
— Ribbon cable defective.
— Relay board, low voltage, connector defective.
— Display board connector defective.

— Relay board and Data board do not match, use

setup menu to change format.

— Relay board and Data board do not match, use

setup menu to change format.

— Check ribbon cable connections.
— Ribbon cable defective.
— Relay board, low voltage, connector defective.
— Display board connector defective.
— Software may need to be updated again.

— Check ribbon cable connections.
— Ribbon cable defective.
— Relay board, low voltage, connector defective.
— Display board connector defective.
— Software may need to be updated again.

— Check fi lters are installed and properly seated.
— Check fi lter switches are not damaged, defective or

dislodged.

— Check power switch is on.
— Check vent motor is turning in the proper direction.
— Pressure switch is mis-wired or defective.

see motor con trol error chart on nex t page

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 30.

INSTALLATION

CombiTouch MOTOR CONTROL ERROR CODES

Type of Error Indication Release of Error

Undervoltage LED fl ashing sequence, with 1 fl ash per period. Voltage of intermediate circuit is less than 250V

Overvoltage LED fl ashing sequence, with 2 fl ashes per period. Voltage of intermediate circuit exceeds 445V

Excess
Temperature

Overcurrent LED fl ashing sequence, with 4 fl ashes per period.

Overcurrent LED fl ashing sequence, with 5 fl ashes per period. Intermediate circuit current exceeds 4.0A

Short-circuit LED fl ashing sequence, with 6 fl ashes per period.

Power on LED fl ashing sequence, with 7 fl ashes per period.

Watchdog LED fl ashing sequence, with 8 fl ashes per period. Watchdog of the microcontroller released, program crash

LED fl ashing sequence, with 3 fl ashes per period. Temperature sensor in the power unit is more than 93°C

Blocked motor, detected by current peak monitoring from
900 rpm rotating fi eld

Release of interrupt at intermediate circuit current larger
than 53A

Effective mains voltage does not correspond to jumper
setting 115V/230V

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 31.

INSTALLATION

When the oven malfunctions, an error code will appear in the display.

The icons that begin to flash represent operational modes that are still usable.
When the oven fault is corrected, the Combitherm will return to normal operation.

ERROR CODES

PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.

Error
Code

E01

E02

E03

E04

E11

E13

E15

E20

E21

E22

E23

E24

E25

E26

E27

E34

E36

E51

E53

E54

E55

E57

E93

E94

Low Water Boiler Yes No No No To 365°F/185°C No

Control Temp High Yes Yes No No No No

Fan Motor Error Yes Yes No No No No

Fan Motor 2 Error Yes Yes No No No No

Convection Temperature High Yes Yes BOILER UNITS

Boiler Temperature High Yes No No No Yes No

Condenser Temperature High Yes Yes No No To 356°F/180°C No

B11 Core Temperature Probe Single Point

Fault - HACCP only

N6 Cavity Probe Fault Yes Yes BOILER UNITS

B10 Core Temp Probe Fault Yes Yes BY TIME ONLY BY TIME ONLY BY TIME ONLY BY TIME ONLY

B4 Boiler Probe Fault Yes No No No No No

B5 Bypass Probe Fault Yes Yes No No Yes No

B3 Condenser Probe Fault Yes Yes Yes No To 356°F/180°C No

N8 Boiler Safety Temperature Probe Fault Yes No No No No No

Boiler Element Temperature High Yes No No No Yes No

Steam Generator Drain Pump Fault Yes No No No No No

Steam Temperature High Yes No No No Yes No

No Water in Boiler Yes No No No Yes No

Fan Motor High Temperature Yes Yes No No No No

Fan Motor 2 High Temperature Yes Yes No No No No

Vent Not Open Yes Yes Yes

No Rinse Water Yes Yes Yes Yes Yes Ye s

Communication Error FROM Display Board Yes Yes No No No No

Communication Error TO Display Board Yes Yes No No No No

Display Shows

Model Mode

ES ESG

ESI

Yes Yes No No No No

Steam Combination Convection Retherm

ONLY

ONLY

NO BROWNING)

(

(NO BROWNING)

No No No

No No No

Yes

Yes

(NO BROWNING)

(NO BROWNING)

Yes

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 32.

ORIGINAL EQUIPMENT LIMITED WARRANTY

Alto-Shaam, Inc. warrants to the original purchaser that any original part that is found to be defective in
material or workmanship will, at Alto-Shaam’s option, subject to provisions hereinafter stated, be replaced with
a new or rebuilt part.

The labor warranty remains in effect one (1) year from installation or fifteen (15) months from the shipping date,
whichever occurs first. Alto-Shaam will bear normal labor charges performed by an authorized Alto-Shaam service
agent during standard business hours, and excluding overtime, holiday rates or any additional fees.

The original parts warranty remains in effect for one (1) year from installation of appliance or fifteen (15) months
from the shipping date, whichever occurs first.

THIS WARRANTY DOES NOT APPLY TO:

1. Replacement of light bulbs, door gaskets, and/or the replacement of glass due to damage of any kind.

2. Equipment damage caused by accident, shipping, improper installation or alteration.

3. Steam generator or steam generating system damage as a result of inadequate routine maintenance and

4. Equipment used under conditions of abuse, misuse, carelessness or abnormal conditions including, but not

5. Equipment that uses water must meet Alto-Shaam’s minimum water quality standards as shown below.

6. Damage caused by use of any cleaning agent other than Alto-Shaam’s Combitherm

7. Any losses or damage resulting from malfunction, including loss of product, food product, revenue, or other

8. Equipment modified in any manner from original model, substitution of parts other than factory authorized

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL ALTO-SHAAM BE LIABLE FOR LOSS OF USE, LOSS OF REVENUE OR PROFIT, OR LOSS OF
PRODUCT, OR FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of
Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.

Warranty effective November 1, 2012

(UNTREATED WATER)

cleaning. Required maintenance and cleaning of steam generating equipment is the responsibility of the
owner/operator.

limited to, equipment subjected to harsh or inappropriate chemicals including, but not limited to, compounds
containing chlorine, chlorides or quaternary salts, or equipment with missing or altered serial numbers.

USE OF WATER NOT MEETING ALTO-SHAAM’S MINIMUM WATER QUALITY STANDARDS WILL VOID
THIS WARRANTY.
Water quality and required maintenance of steam generating equipment is the responsibility of the
owner/operator. The installation and use of Alto-Shaam’s CombiGuard™ Water Filtration System is
highly recommended.

ALTO-SHAAM COMBITHERM WATER QUALITY MINIMUM STANDARDS

CONTAMINANT INLET WATER REQUIREMENTS

Free Chlorine Less than 0.1 ppm (mg\L)

Hardness Less than 3 gpg (52 ppm)

Chloride Less than 30 ppm (mg\L)

pH 7.0 to 8.5

Alkalinity Less than 50 ppm (mg\L)

Silica Less than 12 ppm (mg\L)

Total Dissolved Solids (tds) Less than 60 ppm

but not limited to, damage due to chlorine, bleach, quaternary salts, scouring powders or other harmful
chemicals. Use of Alto-Shaam’s Combitherm Cleaner on Combitherm ovens is highly recommended.

® Oven Cleaner including,

consequential or incidental damages of any kind.

parts, removal of any parts including legs, or addition of any parts.

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 33.

access to a local authorized service agency

TRANSPORTATION DAMAGE AND CLAIMS

All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted by the
carrier, such shipments become the property of the consignee.

Should damage occur in shipment, it is a matter between the carrier and the consignee.
In such cases, the carrier is assumed to be responsible for the safe delivery of the
merchandise, unless negligence can be established on the part of the shipper.

1. Make an immediate inspection while the equipment is still in the truck or immediately after it is moved to the
receiving area. Do not wait until after the material is moved to a storage area.

2. Do not sign a delivery receipt or a freight bill until you have made a proper count and inspection of all
merchandise received.

3. Note all damage to packages directly on the carrier’s delivery receipt.

4. Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.

5. If the driver refuses to allow inspection, write the following on the delivery receipt:

Driver refuses to allow inspection of containers for visible damage.

6. Telephone the carrier’s office immediately upon finding damage, and request an inspection. Mail a written
confirmation of the time, date, and the person called.

7. Save any packages and packing material for further inspection by the carrier.

8. Promptly file a written claim with the carrier and attach copies of all supporting paperwork.

We will continue our policy of assisting our customers in collecting claims which have been properly filed and
actively pursued. We cannot, however, file any damage claims for you, assume the responsibility of any claims, or
accept deductions in payment for such claims.

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE

FOR EASY REFERENCE. ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER

IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model: ___________________________________________________

Serial Number: _____________________________________________

Date Installed: _____________________________________________

Voltage: __________________________________________________

Purchased From: ___________________________________________

___________________________________________________

___________________________________________________

Alto-Shaam has established
a twenty-four hour emergency service
call center to offer immediate customer

outside of standard business hours. The
emergency service access is provided
exclusively for Alto-Shaam equipment
and is available throughout the United
States through the use of Alto-Shaam’s
toll-free number. Emergency service
access is available seven days a week
including holidays.

W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls , Wisconsin 53052-0450 • U.S.A.

PHONE: [phone] • 800.558-8744 USA/CANADA FAX: [phone] • 800.329.8744 U.S.A. ONLY

COMBITOUCH® ESG SERIES • GAS INSTALLATION MANUAL • MN-29246 • 34.

www.alto-shaam.com