possible to assure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.
NOTE: All claims for warranty must include the
full model number and serial number of
the unit.
UNPACKING
1. Carefully remove the
appliance from the
carton or crate.
NOTE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
2. Read all instructions in this manual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner
or manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
service department.
3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
®
®
®
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 1
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
Used to indicate the
presence of a hazard that
will
cause severe personal
injury, death, or substantial
property damage if the
warning included with this
symbol is ignored.
Used to indicate the
presence of a hazard that
can
cause personal injury,
possible death, or major
property damage if the
warning included with this
symbol is ignored.
Used to indicate the
presence of a hazard that
can or will cause minor or
moderate personal injury
or property damage if the
warning included with this
symbol is ignored.
Used to indicate the
presence of a hazard that
can or will cause minor
personal injury, property
damage, or a potential
unsafe practice if the
warning included with this
symbol is ignored.
Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
1. This appliance is intended to cook, hold or
process foods for the purpose of human
consumption. No other use for this
appliance is authorized or recommended.
2. This appliance is intended for use in
commercial establishments where all
operators are familiar with the purpose,
limitations, and associated hazards of this
appliance. Operating instructions and
warnings must be read and understood by
all operators and users.
3. Any troubleshooting guides, component
views, and parts lists included in this manual
are for general reference only and are intended
for use by qualified technical personnel.
4. This manual should be considered a
permanent part of this appliance. This
manual and all supplied instructions,
diagrams, schematics, parts lists, notices, and
labels must remain with the appliance if the
item is sold or moved to another location.
NOTE:
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 2
I N S T A L L A T I O N
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
TO MAINTAIN SAFE TEMPERATURE LEVELS,
COLD FOOD FOR RETHERMALIZATION OR
REHEATING MUST NEVER BE ADDED TO THE
OVEN WHILE HOT FOODS ARE BEING HELD.
S I T E I N S T A L L A T I O NU S E R I N F O R M A T I O N
The oven, complete with unattached items and
accessories, may be delivered in one or more packages.
Check to ensure that all the accessories ordered have
been received with the oven.
This retherm and food holding oven is designed for the
purpose of heating food to its proper temperature and
maintaining the hot food at a temperature for safe
consumption. It must be installed in a location that will
permit it to function for its intended purpose and allow
adequate access for proper cleaning and maintenance.
C L EA R A N C E RE Q U I R E M EN T S
6-inches (152mm) at the back, top, and both sides
1. The oven should be installed on a stable and level
surface. Level the appliance from side-to-side and
back-to-back with the use of a spirit level.
2. DO NOT install the oven in any area where it may be
affected by any adverse conditions like steam, grease,
dripping water, high temperatures, etc.
3. DO NOT install adjacent to flammable surfaces.
W E IG H T
2800/s-
2800-
RTM270 lbs (122 kg)
RTM384 lbs (174kg)
BE FORE INIT IAL USE:
Clean both the interior and exterior of the cabinet with
a damp cloth and mild soap solution. Rinse carefully.
Become familiar with the operation of the controls.
Read this manual carefully and retain it for future
reference. Alto-Shaam Retherm and Food Holding ovens
have undergone extensive tests reheating individual
meals, bulk convenience entrées, pre-cooked frozen items,
and cooking a variety of raw foods at temperatures up to
400°F (204°C).
The design elements of this oven incorporate a series of
fans to evenly distribute heat and reach temperature
requirements quickly. This oven is best suited for school
food service, healthcare satellite kitchens, catering, or
any kitchen that is reheating individual meals or bulk
food from a commissary. These meals usually consist of
a casserole item such as lasagna, or a meat and starch
item such as turkey with stuffing, and vegetables. Since
these ovens are fully functioning ovens with high
temperatures, a variety of items, such as cookies, chicken
breasts, and frozen vegetables can also be cooked.
While Retherm and Food Holding ovens have both
cooking and holding capabilities, using these ovens for
roasting large cuts of meat is not recommended. The fans
operate continuously during the retherm cycle. It is
recommended to cover food to retain moisture and to
maximize the holding times.
HE ATING CHAR ACTE RIST ICS
The oven is equipped with a special, low heat density,
heating cable. Through the Halo Heat concept, the
heating cable is mounted against the walls of the oven
compartment to provide an evenly applied heat source
controlled by an electronic thermostat. Through even
heat application, products are reheated to serving
temperature from either a chilled or frozen state and the
quality of a food product is maintained at a holding
temper a ture up to as m uch as sev e ral hours .
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 3
This retherm and holding oven has a distinct advantage
over a convection oven. While each oven takes
approximately the same time to cook or reheat, this
oven automatically converts to a holding cabinet where
an entire oven load can remain until serving time. (The
unit must remain connected to a electrical power source
when in this holding stage.) Since individual and bulk
meals are reheated in covered containers, maximum
holding life is achieved when operating these ovens
with the type of precooked products suggested.
E L E C T R I C A L
To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be made
in accordance with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.
ELECTRICAL CONNECTIONS MUST
BE MADE BY A QUALIFIED SERVICE
TECHNICIAN IN ACCORDANCE WITH
APPLICABLE ELECTRICAL CODES.
I N S T A L L A T I O N
1. An identification tag is permanently mounted on the
exterior of the oven.
2. A proper receptacle or outlet configuration, as
required for the oven, must be installed by a licensed
electrician. The unit must be grounded in accordance
with applicable local electric codes. In the U.S.A. the
oven must be grounded in accordance with the
National Electrical Code.
3. Means for disconnection must be incorporated in the
fixed wiring in accordance with wiring rules.
4. Plug the unit into a properly grounded receptacle
only, positioning the oven so that the supply cord is
easily accessible in case of an emergency. Arcing will
occur when connecting or disconnecting the unit
unless all controls are in the “OFF” position.
NOT E:
380V 3 phase units are furnished with two
electrical cords. The larger cord is used when
a 380V 3 phase power source is available
during rethermalization or holding functions.
The smaller power cord is used after moving
the oven to a holding area where a lower
voltage receptacle is available for hot food
hold ing only.
Each cord is furnished with an individual
ON/OFF circuit breaker switch located at the
back next to the cord. Remember to turn ON
the power for the appropriate electrical cord.
Never plug in both cords at the
same time.
Electr i c al damage could occur.
This feature is provided as a customer
convenience when the oven is to be moved to a
separate hol d ing area (following product
rethermalization) where a 380V 3 phase power
source is usually not available.
23 0V u nits : To prevent an electrical shock hazard
between the appliance and other appliances or metal
parts in close vicinity, an equalization-bonding stud
is provided. An equalization bonding lead must be
connected to this stud and the other appliances /
metal parts to provide sufficient protection against
potential difference. The terminal is marked with the
following symbol.
NO TE: The appliance must be connected to an
electrical circuit that is protected by an
external GFCI outlet.
#887 • Re therm and Food Hold O v en • Opera tion and Ca r e Man ual • 4
Retherm
Switch
Retherm
Cord
Holding
Cord
Holding
Switch
I N S T A L L A T I O N
64-7/8" (1647mm)
30-3/4" (781mm)
32-1/8" (816mm)
37-3/8" (949mm)
65-3/8" (1659mm)
71-1/2" (1816mm)
6-1/16" (154mm)
E
lectrical
C
onnection
2-3/4" (71mm)
from top
C
L
P
RESETS
ABCDEFGHI CANCEL
64-7/8" (1648mm)
30-3/4" (782mm)
37-5/16" (947mm)
35-5/16" (897mm)
41-9/16" (1056mm)
6-1/4" (159mm)
OPTIONAL CASTERS
Electrical Connection
2-3/4" (71mm) from top
C
L
PRESETS
A
BCDEFGH
I C
ANCEL
BOTTOM VIEW
OF TOP OVEN
S T A C K I N G I N S T R U C T I O N SD I M E N S I O N S
Model 2800/S-RTM MANUAL CONTROL
Model 2800/S-RTM/e ELECTRONIC CONTROL
OVEN STACKING KIT 5001115
(OPTION)
FRONT OF OVEN
4: Stacking Hardware Corners
8: Serr. Hex Head Screws SC-2351
Fasten stacking corners to bottom of oven
using 2: 5/16-189 serr. hex hd screws on
each corner.
Mo del 280 0/S -RT M
MA N UA L CO N TR O L
Mo del 280 0/S -RT M/e
EL E CT R ON I C CO NT R OL
Mo del 280 0-R TM
MA N UA L CO N TR O L
Mo del 280 0-R TM/ e
EL E CT R ON I C CO NT R OL
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 5
36-3/4" (933mm)
7
2
-
3
/
8
"
(
1
8
3
8
m
m
)
ELECTRICAL
CONNECTION
3-1/2" (89mm)
From Top
3-1/2" (89mm)
32-7/8" (832mm)
4
8
-
1
/
8
"
(
1
2
2
2
m
m
)
5
0
-
1
/
2
"
(
1
2
8
2
m
m
)
30-5/16" (770mm)
24-1/8"
(617mm)
31-15/16" (811mm)
29-1/2" (749mm)
C
L
4
1
-
1
/
2
"
(
1
0
5
4
m
m
)
10-1/2" (267mm)
ALTO-SHAAM
58-3/4" (1492mm)
10-3/4"
(273mm)
4
1
-
1
/
2
"
(
1
0
5
4
m
m
)
4
3
-
1
1
/
1
6
"
(
1
1
0
9
m
m
)
PRESETS
A
BCDEFGH
I C
ANCEL
Mo del 12• 20- RTM
AN U AL C ON T RO L
M
IT H RO L L
W
N CA RT
-I
Mo del 12• 20- RTM/e
EL E CT R ON I C CO NT R OL
WI T H RO LL
-I N CA RT
I N S T A L L A T I O N
D I M E N S I O N S
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 6
I N S T A L L A T I O N
TO MAINTAIN SAFE TEMPERATURE LEVELS,
COLD FOOD FOR RETHERMALIZATION OR
REHEATING MUST NEVER BE ADDED TO THE
OVEN WHILE HOT FOODS ARE BEING HELD.
P R O D U C T / P A N C A P A C I T Y
1 2 •2 0 -R T M2 8 00 - RT M2 8 00 / S- R TM
MA X I M UM28 8 lb s ( 131 kg)38 4 lb s ( 174 kg)19 2 lb s ( 87 kg)
VOLU ME MAXI MUM18 0 QT S (22 8 L )24 0 QT S (30 4 L )1 20 Q T S (152 L)
FULL-SIZE PANS
20" x 12" x 2-1/2" (GN 1/ 1)243216
FULL-SIZE SHEET PANS
18" x 26" x 1"12*168
WIRE ENTRÉE BASKETS #47
13"x26" (330mm x 660mm)--3216
ENTRÉE PANS PER BASKET1010
ENTREE PER UNIT--320160
WIRE ENTREE BASKETS #53
13"x20" (330mm x 508mm)263216
ENTRÉE PANS PER BASKET88 8
ENTREE PER UNIT--256128
ENTRÉE PANS PER CART208----
NT RÉ E PAN SIZE
E
: 6-1/2" X 5" (165mm X 127mm)*w it h o ptio n al s h e l v e s
O P T I O N S &A C C E S S O R I E S
12•202800-RTM2800/S-RTM
DESCRIPTIONSERIESSERIESSERIES
HACCP Network Options (ELECTRONIC CONTROL ONLY)
REFER TO SPECIFICATION #9015, DATED 10/05 OR AFTER FOR APPLICABLE PART NUMBERS
HACCP Documentation
HACCP with Kitchen Management
Baskets, s/s wire entree #53 - 13" x 20" (330mm x 508mm)BS-25591BS-25591BS-25591
#47 - 13" x 26" (330mm x 660mm)--BS-25592BS-25592
#47C - 18" x 26" (457mm x 660mm)--BS-27765BS-27765
Bumper, full perimeter assembly with 5" (127mm) casters--50011595001159
Cart, roll-in (trolley) with removable pan rail supports5000723---Cart, roll-in (trolley) included as standard5814---Casters, 5" (127mm)
Probe, internal product temp.,
ELECTRONIC CONTROL ONLYAVAILABLEAVAILABLEAVAILABLE
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 7
M A N U A LC O N T R O L•O P E R A T I O N
햷
햶
햸
햴
햵
햳
햲
햹
Make sure the proper electrical cord is connected to the appropriate power source, and the circuit breaker is on.
C O N T R O L I D E N T I F I C A T I O NM A N U A L C O N T R O L O P E R A T I O N
햲 ON/ OFF PO WER SWI TCH
ON/OFF power switch provides access to operation
The
of the control system.
➜ The power ON indicator light 햳 will illuminate and
will remain lit as long as the power switch is
To disengage power, press the power switch to the
OFF O position and the ON/OFF indicator light will
go out.
햴 HOL D THER MOS TAT
The HOLD THERMOSTAT has a temperature range of
60° to 240°F (16° to 116°C).
➜ The holding indicator light
the hold thermostat is turned clockwise from the
OFF position to an operator set temperature. The
holding indicator light will cycle
hold thermostat calls for heat. This process will
continue as long as the hold thermostat is engaged.
햵 will illuminate when
ON and OFF as the
햶 RET HERM T HER M OSTAT
The RETHERM THERMOSTAT has a temperature
range of 100° to 400°F (38° to 204°C).
➜ The retherm indicator light
the timer
indicator light will cycle
thermostat calls for heat.
햸 is advanced clockwise. The retherm
햷 will illuminate when
ON and OFF as the retherm
햸 RET HERM T IME R (4 hour maximum)
When advanced clockwise, the RETHERM TIMER
will engage the retherm thermostat which will remain
active until the timer is rotated or cycles to the
OFF position.
ON I .
1. Press the ON/OF F power key 쐃 to the ON position.
The power
disengage power, press the power switch to the
position and the ON/O FF indicator light will go out.
ON indicator light 쐇 will illuminate. To
2. Turn the RETHERM THERMOSTAT 쐄 clockwise to
the reheating temperature desired.
3. Turn the HOLD THERMOSTAT 쐋 clockwise to the
holding temperature desired for the reheated product.
4. Preheat the oven by advancing the TIMER knob 쐆
clockwise to activate the Retherm Thermostat. Allow
the oven to preheat until the “RETHERM” indicator
light goes out.
5. Load product.
6. RES E T TIME R TO THE C ORRE C T PERI OD
OF RETHE RM TIM E . (4 hour maximum)
A. To set time, turn the timer knob past the
required time period then immediately bring it
back to the correct setting.
B. Refer to individual cooking instructions for
length of time necessary to retherm.
C. When timer cycles to the “OFF” position, the
oven temperature automatically lowers to the
selected “HOLD” temperature.
D. The internal temperature of the product will
continue to increase as the oven temperature
lowers to the selected holding temperature.
햹 HOL DING T EMP E RATU RE GAU GE
The HOLDING TEMPERATURE GAUGE reflects the
air temperature inside the cabinet.
OFF
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 8
E L E C T R O N I CC O N T R O L•O P E R A T I O N
햵
햻
햽
햲
햳
햴
헂
RO B E
P
햲 O N / O F F P O W E R K E Y
ON/OFF power key provides access to operation of
The
the control system. Press the
energize the control. The power
illuminate. To disengage power, press and hold the
ON/OFF key for four seconds. An audible signal will
sound and the
If there is a power loss during operation, the
key light will flash. To clear a flashing ON/OF F key
indicator, press and release the power key. (See Power
Fail Detect paragraph for additional information).
ON/OFF indicator light will go out.
ON/OFF power key to
ON indicator light will
ON/OFF
햳 R E T H E R M K E Y
The retherm or regeneration key provides the operator
with a temperature range setting of 100°F to 400°F
(38°C to 204°C).
햴 T I M E K E Y
Used to select retherm time up to a maximum of 24
hours and to review operator set time.
햵 H O L D K E Y
Provides the operator with the a hot food holding
temperature range of 60°F to 205°F (16°C to 96°C). Press
the hold key and use the up and down arrow keys to
adjust the holding temperature. Press and hold this key
to review the operator set holding temperature.
햶 H A L O H E AT I ND I CAT O R
The Halo Heat indicator light will illuminate during the
preheating cycle and will remain lit until the oven
reaches the operator set retherm temperature. Once the
set temperature has been reached, the Halo Heat
indicator will illuminate periodically as the unit calls
for heat.
햷 P R E H E AT I N D I C AT O R
The preheat indicator will illuminate until the retherm
oven reaches the operator set temperature.
햸 R E A D Y I N D I C AT O R
The ready indicator will illuminate when the preheat
temperature has been reached and the retherm oven is
ready for product loading.
The ready indicator will illuminate again when the
retherm time has expired and the temperature decreases
from the retherm temperature to the holding
temperature.
햹 U P / D O W N A R R O W KE Y S
The arrow keys function to adjust the set temperature of
the retherm mode and the hold mode. With the oven
햾
햶
헁
햷햸햹
햿
power
up or down arrow key to adjust the temperature in
increments of 1-degree. Press and hold the mode key
while pressing the up or down arrow key to adjust the
temperature in increments of 10-degrees.
The arrow keys also function to adjust the set time.
With the oven power
by the up or down arrow key to adjust the time in
increments of 1-minute. Press and hold the time key
and the up or down arrow key to adjust the time in
increments of 10 minutes.
ON, press the required mode key followed by the
ON, press time time key followed
햺
헀
햺 S T A R T KE Y
The start key is used to start or stop a retherm
operation. Press and release the start key to initiate a
selected mode sequence. Press and hold the start key to
stop a selected mode sequence. Release the key when
an audible signal is heard.
햻 G R E E N I N D I C AT O R LI G HT S
Located within each function key, the green indicators
identify the current mode of operation. These indicators
also function as an operator prompt to initiate
additional action on the part of the operator.
햽 A M B E R I N D I C AT O R LI G HT S
Located below each function key, the amber indicators
identify the current mode of operation. These indicators
also allow the operator to identify the current LED
display information.
햾 P R E S E T P R O G R AM K E Y S
Keys A through H provides memory storage and
operating function for up to eight individual operator
set retherm programs. The I key enables the program
key locking function.
햿 O V E N D I S P L AY
Indicates set preheat temperature, retherm time, holding
temperature, and a countdown of remaining time.
헀 C A N C E L K E Y
The cancel key erases a program from stored memory.
헁 L O C K K E Y
Indicates settings used in retherm are locked.
헂 P R O B E K E Y (o p t i on al )
Used to select and review internal product probe
temperature setting.
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 9
E L E C T R O N I C•B A S I CO P E R A T I O N
RO B E
P
Make sure the proper electrical cord is connected to the appropriate power source, and the circuit breaker is switched on.
RETHER M BY T IME
(or PROBE if equipped):
1.
Press the Control Powe r key O
N
.
2. Press the Retherm key. The last operator set
retherm temperature will appear in the display.
To change the retherm temperature, press the Upor Down arrow keys.
3. Press Time key (or optional Probe key ) . The last
operator set time will appear in the display. To
change the retherm (or probe) time, press the Up
or Down arrow keys.
4. Press Hold key. The last operator set holding
temperature will appear in the display. To
change the holding temperature, press the Up or
Down arrow keys.
5. Wait for the Ready indicator to illuminate.
TheRethermovenisautomatically
programmed to preheat to the retherm
temperature. When the unit has finished
preheating, a triple beep will sound every
30 seconds.Both the Ready and Start
indicator lights will flash.
RETHERM WITH PRESET MENU KEYS:
1.
Press the Control Powe r key ON.
2. Press the selected Preset program key.
A green Preset Program key indicator
light will illuminate in the upper left-hand
corner of a lettered key when the key has
been programmed.
SEE FOLLO WING PAGE F O R
PRO GRAM M ING I NSTRU CTION S.
3. Wait for the Ready indicator to illuminate.
The Retherm oven will automatically
preheattothe programmed retherm
temperature. When the unit has finished
preheating, a triple beep will sound every
30 seconds.Both the Ready and Start
indicator lights will flash.
4. Load food products inside the retherm oven and
6. Load food products inside the retherm oven and
securely close the oven door.
7. Press the Start Key.
To vi ew th e t e mperat ure in s ide the
oven co mpartm ent, press an d hold
the H old ke y.
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 10
securely close the oven door.
5. Press the Start Key.
To vi ew the tem peratu r e ins ide th e
oven comp artmen t, pres s and hold
the H old ke y.
E L E C T R O N I C•P R O G R A MP R E S E TK E Y S
PRESET MENU KEYS
This Alto-Shaam Retherm oven allows the operator to set up to eight retherm programs. Each program can be preset
in any program mode to retherm by time or by internal temperature. Programs are recalled and stored using the Preset
keys labeled “A through H”. These keys, along with the key labeled “I”, share additional functions described in the
operation section of this manual.
PR O BE
PROGRAMMING A RETHERM PROGRAM
Prior to this procedure make sure the oven is “OFF”. Select the food product to be programmed. Press and release
control On/ Off key. The oven will beep for one second and power to the unit will be indicated by an illuminated green
indicator light located in the upper left corner of the On/ Off key. The oven will begin operating in the hold mode. The
amber Hold indicator will be illuminated and the last set hold temperature will be displayed.
Press Hold key. To change the hold temperature, press the Up or Down arrow key.
Press Retherm key. Oven preheat indicator will illuminate and the last set retherm temperature is displayed. To
change the Retherm temperature, press the Up or Down arrow key.
TO RETHERM BY TIME
Press the Time key. Last set time is displayed. To change the set time, press the UP or Down arrow key. The green
Time indicator will illuminate.
TO RETHERM BY PROBE (if oven is equipped with a probe)
Press the Probe key. Last set internal product temperature is displayed. To change the set temperature, press the
Up or Down arrow keys. The green Probe indicator will illuminate.
The oven preheat indicator will illuminate. Oven is now in the preheat mode
and is automatically programmed to preheat to the retherm temperature.
Select a letter code for the product programmed by the previous steps. Press and hold the selected Preset key until
you hear a brief, four second beep. The letter key program indicator light will illuminate and the product programmed
is now stored in memory for the specific letter key pressed. Additional programs can be stored in the remaining Preset
keys if not previously programmed.
Note: The last Preset key used will be the oven retherm run sequence for the next products to be programmed.
Setting can be manually changed for the next product and an alternate pre-programmed letter key selected.
After programming a specific product into memory for a Preset key,
it is important to make a written permanent record of the product and the program letter assigned.
ERASING A RETHERM PROGRAM
To erase a program, the oven must be in either the power-up mode or in the preheat mode. The oven cannot be
running a Preset Menu program.
When the oven is in the power-up mode or in the preheat mode, press and hold both the Cancel key and the
appropriate letter Preset key to be erased. The oven will beep in approximately four seconds, and the program’s
indicator light will go out to indicate the program has been erased.
#887 • Re therm and Food Hold Oven • Opera tion and Care Man ual • 11
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