Alto-Shaam 1000-TH-I User Manual

W164 N9221 Water Street • P.O. Bo x 450 • M en om on ee Fa ll s, Wisconsin 53052-0450 USA

PHONE: [phone] • 800.558.8744

US A/CA NA DA FAX: [phone] • 800.329.8744 U.S .A . ONLY

www.alto-shaam.com

®

C o o k i n g & H o l d i n g O v e n

M a n u a l C o n t r o l

Model:

1000-TH-I

P RIN T E D I N U . S .A.

• INSTALLATION

• OPERATION

• MAI NTENANCE

MN- 2 86 3 6 • 11/ 0 8

D E L I V E R Y

This Alto-Shaam appliance has been
thoroughly tested and inspected to insure only the
highest quality unit is provided. Upon receipt,
check for any possible shipping damage and report
it at once to the delivering carrier. See

Transportation Damage and Claims section

located in this manual.

This appliance, complete with unattached
items and accessories, may have been delivered in
one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.

Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to assure prompt service in the event of a
warranty parts and labor claim.

This manual must be read and understood by
all people using or installing the equipment
model. Contact the Alto-Shaam service
department if you have any questions concerning
installation, operation, or maintenance.

N O T E: All claims for warranty must include the

full model number and serial number of
the unit.

U N P A C K I N G

1. Carefully remove the
appliance from the
carton or crate.

N O T E: Do not discard the

carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.

2. Read all instructions in this manual carefully
before initiating the installation of this appliance.

DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner or
manager of the business or to the person
responsible for training operators. Additional

manuals are available from the Alto-Shaam

service department.

3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.

®

®

®

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 1

1. This appliance is intended to cook, hold or

process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.

2. This appliance is intended for use in commercial

establishments where all operators are familiar
with the purpose, limitations, and associated
hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

3. Any troubleshooting guides, component views,

and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.

4. This manual should be considered a permanent

part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.

N O T E : Used to notify personnel of

installation, operation, or
maintenance information that is
important but not hazard related.

C A U T I O N

Used to indicate the presence of a hazard that can
or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.

C A U T I O N

Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.

D A N G E R

Used to indicate the presence of a
hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.

W A R N I N G

Used to indicate the presence of a
hazard that CAN cause personal injury,
possible death, or major property
damage if the warning included with
this symbol is ignored.

SAF E TY P R OCED U RES
AND PREC AUTI O NS

Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.

PG . 2 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

®

I N S T A L L A T I O N

D A N G E R

I

MPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH
OR CAUSE PROPERTY DAMAGE.

READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.

C A U T I O N

TO PREVENT PERSONAL INJURY,

USE CAUTION WHEN MOVING OR

LEVELING THIS APPLIANCE.

C A U T I O N

METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
A

LWAYS USE HAND PROTECTION

WHEN OPERATING THIS APPLIANCE.

D A N G E R

DO NOT store or use gasoline or other
flammable vapors or liquids in the
vicinity of this or any other appliance.

The Alto-Shaam cook
and hold oven must be
installed in a location
that will permit the
oven to function for its
intended purpose and
to allow adequate
clearance for
ventilation, proper
cleaning, and
maintenance access.

1. The oven must be installed on a stable and
level surface.

2. DO NOT install this oven in any area where it
may be affected by any adverse conditions such
as steam, grease, dripping water, high
temperatures, etc.

3. DO NOT store or use any flammable liquids or
allow flammable vapors in the vicinity of this
oven or any other appliance.

4. This appliance must be kept free and clear of
any combustible materials.

5. This appliance must be kept free and clear of
any obstructions blocking access for
maintenance or service.

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 3

S I T E I N S T A L L A T I O N

Emissions testing conducted by Underwriters
Laboratories, Inc.® was found to be in
compliance with the applicable requirements of
NFPA96: 2004 Edition, Par. 4.1.1.2. U.L
emissions sampling of grease laden vapor
resulted in a total of 0.55 milligrams per cubic
meter with no visible smoke and is considered
representative of all oven models in the line.
Based on these results, hood installation and/or
outside venting should not be a requirement in
most areas. Verify local codes for locations
where more restrictive codes are applicable.

MINIMUM CLEARANCE REQUIREMENTS

CO MB US TI BL E NON-COMBUSTIBLE

SU RF AC ES SU RF AC ES

BA CK 3" (76mm) 3" (76mm)

LE FT SI DE 1" (25mm) 1" (25mm)

RI GH T S ID E 1" (25mm) 1" (25mm)

TO P 2" (51mm) 2" (51mm)

75-5/8" (1920mm) with 5" casters*

6-13/16" (173mm)

68-7/8" (1748mm)

22-9/16" (573mm)

30-3/4" (780mm)

33-11/16" (856mm)

Electrical

Connection

Pass-Through

Option

72-3/8" (1838mm) Pass-Through Option

50-1/16" (1272mm)

8-3/16"

(207mm)

E

lectrical

Connection

Reach-In

*74-1/4" (1885mm) - with optional 3-1/2" casters
*75-7/8" (1926mm) - with optional 6" legs

I N S T A L L A T I O N

S I T E I N S T A L L A T I O N

WE IGHT

10 00-TH -I/ST D 10 00-TH -I/HD

NE T (E ST.) 349 lb (159 kg) 385 lb (175 kg)

SH IP (EST.) 400 lb (181 kg) 440 lb (200 kg)

P R O D U C T \ P A N C A P A C I T Y (P E R COMP A R T M E NT)

120 lb (54 kg)

VO LU ME MA XIMUM

MA XI MUM

: 60 QUART S (76 LITERS )

O P T I O N S & A C C E S S O R I E S

Bumper, Full Perimeter 5005103

Carving Holder,

PR IME RIB

ST EAMSHIP (CA FETERIA ) ROUN D

HL-2635

4459

Casters, 3-1/2” stem
(2

RI GID, 2 S WI VEL W/ B RA KE) 5008017

Door Lock with Key LK-22567

Drip Pan w i t h D rain

1-7/8 " (48mm)

2-7/16" (62mm) DEPT H

D EPTH

14824

1115

Legs, 6" (152mm), Flanged (SE T OF 4) 5004863

Pan Grid, Wire 18" X 26" PAN INS ERT PN-2115

Rib Rack, Stainless Steel SH-2773

Security Panel w/Key Lock 5005776

Shelf, Stainless Steel, Flat Wire,

RE ACH-IN

PA SS-THRO UG H

SH-2325
SH-2346

PG . 4 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

S I T E I N S T A L L A T I O N

W A R N I N G

RISK OF ELECTR I C SHOCK.

Appliance must be secured

to building structure.

I N S T A L L A T I O N

A number of adjustments are associated with

nitial installation and start-up. It is important

i
that these adjustments be conducted by a qualified
service technician. Installation and start-up
adjustments are the responsibility of the dealer or
user. These adjustments include but are not
limited to thermostat calibration, door adjustment,
leveling, electrical hook-up and installation of
optional casters or legs.

LEV ELING

Level the oven
from side-to-side and front-to­back with the use of a spirit level. For ovens
installed with casters, it is important that the
installation surface be level due to the probability
of frequent oven repositioning.

We recommend checking the level of the oven
periodically to make certain the floor has not
shifted nor the oven moved.

NOTE: Failure to properly level this oven can

cause improper function and will result in
the uneven baking with products
consisting of semi-liquid batter.

RES TRAIN T REQUIREMENTS
—MO BILE EQUIP MENT

Any appliance that is not furnished with a power
supply cord but that includes a set of casters must
be installed with a tether. Adequate means must
be provided to limit the movement of this
appliance without depending on or transmitting
stress to the electrical conduit. The following
requirements apply:

1. Maximum height of casters is 6" (152mm).

2. Two of the casters must of be the locking type.

Such mobile appliances or appliances on mobile

3.

stands must be installed with the use of a flexible
connector secured to the building structure.

A mounting connector for a restraining device is
located on the lower back flange of the appliance
chassis or on an oven stand, approximately 18"
(457mm) from the floor. A flexible connector is not
supplied by nor is it available from the factory.

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 5

I N S T A L L A T I O N

W A R N I N G

FAIL URE TO PROPERLY INSTALL THE
DRIP TRAY CAN O R WILL CAUSE
MAJOR EQUIP MEN T DAMAGE AND
WILL RESULT IN A LEA KAGE
HAZARD THAT CAN CAUSE
PERSONAL IN JURY.

S I T E I N S T A L L A T I O N

D R I P TR AY I N S TA L L AT I O N IN S T R U C T I O N S

D R I P TR AY I N S TA L L AT I O N IN S T R U C T I O N S

STANDARD DRIP PAN*

[BOTTOM OF OVEN INTERIOR • BELOW

SIDE-RACKS]

HANG DRIP TRAY ON SCREWS

*SEE ALTO-SHAAM PARTS LIST FOR ALTO-SHAAM PART NUMBERS.

DRIP
TRAY*

PG . 6 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

E L E C T R I C A L C O N N E C T I O N

D A N G E R

ENSURE POWER SOURCE

MATCHES VOLTAGE STAMPED

ON APPLIANCE NAMEPLATE.

D A N G E R

To avoid electrical shock, this
appliance MUST be adequately
grounded in accordance with local
electrical codes or, in the absence of
local codes, with the current edition
of the National Electrical Code
ANSI/NFPA No. 70. In Canada, all
electrical connections are to be
made in according with CSA C22.1,
Canadian Electrical Code Part 1 or
local codes.

D A N G E R

ELECTRICAL CONNECTIONS MUST

BE MADE BY A QUALIFIED SERVICE

TECHNICIAN IN ACCORDANCE WITH

APPLICABLE ELECTRICAL CODES.

I N S T A L L A T I O N

The appliance must be installed by a qualified

ervice technician. The oven must be properly

s
grounded in accordance with the National Electrical
Code and applicable local codes.

Plug the unit into a properly grounded receptacle
ONLY, positioning the unit so that the plug is
easily accessible in case of an emergency. Arcing
will occur when connecting or disconnecting the
unit unless all controls are in the “

Proper receptacle or outlet configuration or
permanent wiring for this unit must be installed by
a licensed electrician in accordance with applicable
local electrical codes.

750- and 1000-TH-II models at 208-240V are dual
rated units with a conversion switch mounted
under an access cover on the rear of the oven, near
the power cord.

With the voltage conversion switch in the 200-208V
(UPPER) position, the oven will function properly
with a source voltage of between 200 and 208.

With the voltage conversion switch in the 220-240V
(LOWER) position, the unit will function properly
with a source voltage of between 220 and 240.

NOTE: ALL 208-240V units are shipped from the

factory with the voltage conversion switch
in the 220-240 position.

OF F” position.

All 125V rated units will function properly with a

ource voltage of between 100 and 125, 60 Hz.

s

The 125V rated units are provided with a cord and
plug [NEMA #5-20P]. Have a licensed electrician
install the proper outlet configuration as required
for the unit in accordance with applicable, local
electrical codes. This will assure a safe and trouble­free installation.

Ensure that the voltage conversion switch position

and the available power source match.

230V:

To prevent an electrical shock hazard between
the appliance and other appliances or metal parts
in close vicinity, an equalization-bonding stud is
provided. An equalization bonding lead must be
connected to this stud and the other appliances /
metal parts to provide sufficient protection
against potential difference. The terminal is
marked with the following symbol.

NOTE: 230V appliances must be connected to an

electrical circuit that is protected by an
external GFCI outlet.

E L E C T R I C A L

VOLTA GE PHASE CYCLE / HZ AMPS kW CORD A ND PLU G

208-240 (AGENCY) 1 60 28.8 6.0

at 208 1 60 28.9 6.0
at 240 1 60 22.2 5.3

230 1 50 21.3 4.9

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 7

NO CORD

OR PLUG

NO CORD OR PLUG

O P E R AT I N G I N S T R U C T I O N S

C A U T I O N

METAL PARTS OF THIS EQUIPMENT
B

ECOME EXTREMELY HOT WHEN IN
OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.

D A N G E R

AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND. DO NOT USE WATER JET
TO CLEAN.

SEV E RE D A MAGE OR

ELE C TRIC A L HA ZARD

COU L D RE SULT.

WARRANTY BECOMES VOID IF

APPLIANCE IS FLOODED

D A N G E R

DIS C ONNE C T UN IT F R OM

POW E R SO URCE BEFO RE

CLE A NING OR S ERVI C ING.

U S E R S A F E T Y I N F O R M AT I O N

he Alto-Shaam cook and hold oven is intended

T
for use in commercial establishments by qualified

perating personnel where all operators are

o
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.

S T A R T- U P O P E R A T I O N

BEFORE INITIAL USE:

Interior oven surfaces must be heated to remove
surface oils and the accompanying odor produced
during the first use of the oven.

1. Wipe all wire shelves, side racks and the full
oven interior with a clean, damp cloth. Install
the oven side racks, oven shelves, and external
drip tray. Shelves are installed with the curved
edge toward the back of the oven. Insert the
drip pan on the interior bottom surface of
the oven.

2. Close the oven doors, press the power switch
to the on position, and set the thermostat to
300°F (149°C).

3. Allow the oven to cycle for approximately
2 hours or until no odor is detected.

PR EHE ATING:

Always preheat the oven for a minimum of 20
minutes before cooking product. Follow the
operating instructions indicated on the next page
of this manual.

PG . 8 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

IoI

o

O P E R AT I N G I N S T R U C T I O N S

D A N G E R

DIS C ONNE C T UN IT F R OM

POW E R SO URCE BEFO RE

CLE A NING OR S ERVI C ING.

Tempera tu re

Gauge

Holding Ind ic ator

Light

Thermos ta t

Cooking Ind ic ator

Light

Holding

MANUA L CONTROL OPERATION:

1. Turn oven POWER SWITCH ‘ON’.

— POWER SWITCH will illuminate and will

remain lit as long as the Power Switch is in the
‘ON’ position.

2. Set the HOLD THERMOSTAT to the required

holding temperature.
— HOLDING INDICATOR LIGHT will illuminate

as the Hold Thermostat calls for heat. This
process will continue as long as the Power
Switch and Hold Thermostat are ‘ON’.

Cooking

Thermos ta t

COOKING OVEN CHARACTERISTICS:

The oven is equipped with a special, high-heat­density, heating cable. Through the Halo Heat
concept, the heating cable is mounted against the
walls of the cooking cavity to provide an evenly
applied, thermostatically controlled, heat source.
The design and operational characteristics of the
oven eliminate the need for a moisture pan or a
heat circulating fan. Through even heat
application, the quality of a food product is
maintained for many hours.

Cooking

Timer

ON/OFF

Power Switch

3. Set COOK THERMOSTAT to the required cooking

temperature.

4. To preheat the oven, activate the Cook
Thermostat by turning the COOKING TIMER
clockwise.
— COOKING INDICATOR LIGHT and

HOLDING INDICATOR LIGHT will illuminate
as the unit calls for heat. This process will
continue until the COOKING TIMER cycles to
the ‘OFF’ position.

These instructions are basic operational guidelines
only. For complete instructions, see A Guide to Low
Temperature Cooking and Holding by HALO HEAT
packed with the oven.

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 9

O P E R AT I N G I N S T R U C T I O N S

H

O L D I N G T E M P E R A T U R E R A N G E

ME AT FAHRENHEIT CELSIUS

B

EE F R OAS T — Ra re

1

30 °F

5

4° C

B

EE F R OAS T — Med/Well Done

1

55 °F

6

8° C

BE EF BRI SKET 160 ° — 175°F 71 ° — 79°C

CO RN BEE F 16 0° — 175° F 71° — 7 9°C

P

AS TRA MI

1

60 ° — 175°F

7

1° — 7 9°C

PR IME RI B — Ra re 1 30° F 54 °C

ST EAK S — Br oiled /Frie d 14 0° — 160° F 60° — 7 1°C

RI BS — B eef or Por k 16 0°F 7 1° C

VE AL 16 0° — 175° F 71° — 7 9°C

HA M 16 0° — 175° F 71° — 7 9°C

PO RK 16 0° — 175° F 71° — 7 9°C

LA MB 1 60 ° — 17 5°F 71 ° — 79 °C

P

OU LTRY

CH ICK EN — F ri ed/ Baked 1 60° — 175 °F 71° — 7 9° C

DU CK 16 0° — 175° F 71° — 7 9°C

TU RKE Y 16 0° — 175° F 71° — 7 9°C

GE NER AL 1 60 ° — 17 5°F 71 ° — 79 °C

F

IS H/ SE AF OO D

FI SH — B ake d/Fri ed 160° — 175 °F 71 ° — 79° C

LO BST ER 16 0° — 175° F 71° — 7 9°C

SH RIM P — Fr ied 16 0° — 175° F 71° — 7 9°C

BA KE D GO OD S

BR EAD S/ ROL LS 12 0° — 140° F 49° — 6 0°C

M

IS CE LL AN EO US

CA SSE RO LES 160 ° — 17 5°F 71 ° — 79 °C

DO UGH — Pro ofi ng 80 ° — 100°F 2 7° — 38 °C

EG GS —Fr ied 15 0° — 160° F 66° — 7 1°C

FR OZE N E NT REE S 1 60° — 175°F 71° — 7 9° C

HO RS D'O EUV RE S 16 0° — 180° F 71° — 8 2°C

PAS TA 16 0° — 180° F 71° — 8 2°C

PI ZZA 16 0° — 1 80° F 71° — 8 2°C

PO TATOE S 18 0°F 8 2° C

PL ATED ME ALS 14 0° — 165° F 6 0°— 74 °C

SA UCE S 140 ° — 20 0°F 60 ° — 93 °C

SO UP 14 0° — 2 00° F 60° — 9 3°C

VE GETA BL ES 1 60 ° — 17 5°F 71 ° — 79 °C

TH E HO LD IN G TE MP ER ATU RE S LI ST ED A RE SU GG ES T ED
GU ID EL I NE S O NLY. A LL FO O D H OL DI NG S HO UL D BE BA SE D ON
IN TE RN A L P RO DU CT T EM PE RA T U RE S. A LWAY S F OL L OW LO CA L
HE ALT H ( H YG IE NE ) R E GU LAT IO NS F OR AL L IN TE RN AL
TE MP ER AT UR E R E QU IR EM EN TS .

General H olding Guideline

Chefs, cooks and other specialized food service

ersonnel employ varied methods of cooking.

p
Proper holding temperatures for a specific food
product must be based on the moisture content of
the product, product density, volume, and proper
serving temperatures. Safe holding temperatures
must also be correlated with palatability in
determining the length of holding time for a
specific product.

Halo Heat maintains the maximum amount of
product moisture content without the addition of
water, water vapor, or steam. Maintaining
maximum natural product moisture preserves the
natural flavor of the product and provides a more
genuine taste. In addition to product moisture
retention, the gentle properties of Halo Heat
maintain a consistent temperature throughout the
cabinet without the necessity of a heat distribution
fan, thereby preventing further moisture loss due to
evaporation or dehydration.

When product is removed from a high
temperature cooking environment for immediate
transfer into equipment with the lower temperature
required for hot food holding, condensation can
form on the outside of the product and on the inside
of plastic containers used in self-service
applications. Allowing the product to release the
initial steam and heat produced by high temperature
cooking can alleviate this condition. To preserve the
safety and quality of freshly cooked foods, however,
a maximum of 1 to 2 minutes must be the only time
period allowed for the initial heat to be released
from the product.

Most Halo Heat Holding Equipment is provided
with a thermostat control between 60° and 200°F
(16° to 93°C). If the unit is equipped with vents,
close the vents for moist holding and open the vents
for crisp holding.

PG . 10 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

C A R E A N D C L E A N I N G

PR O TE C TI N G STA INL ESS S TEE L SUR FACE S

It is important to guard against

corrosion in the care of

stainless steel surfaces.
Harsh, corrosive, or
inappropriate chemicals can

completely destroy the
protective surface layer of stainless steel.
Abrasive pads, steel wool, or metal implements
will abrade surfaces causing damage to this
protective coating and will eventually result in
areas of corrosion. Even water, particularly hard
water that contains high to moderate
concentrations of chloride, will cause oxidation
and pitting that result in rust and corrosion. In
addition, many acidic foods spilled and left to
remain on metal surfaces are contributing factors
that will corrode surfaces.

Proper cleaning agents, materials, and
methods are vital to maintaining the appearance
and life of this appliance. Spilled foods should be
removed and the area wiped as soon as possible
but at the very least, a minimum of once a day.
Always thoroughly rinse surfaces after using a
cleaning agent and wipe standing water as quickly
as possible after rinsing.

C L E AN I NG A G EN TS

Use non-abrasive cleaning products designed for
use on stainless steel surfaces. Cleaning agents
must be chloride-free compounds and must not
contain quaternary salts. Never use hydrochloric
acid (muriatic acid) on stainless steel surfaces.
Always use the proper cleaning agent at the
manufacturer's recommended strength.
Contact your local cleaning supplier for
product recommendations.

C L E AN I NG M AT ER IAL S

The cleaning function can usually be accomplished
with the proper cleaning agent and a soft, clean
cloth. When more aggressive methods must be
employed, use a non-abrasive scouring pad on
difficult areas and make certain to scrub with the
visible grain of surface metal to avoid surface
scratches. Never use wire brushes, metal scouring
pads, or scrapers to remove food residue.

C L E A N I N G A N D P R E V E N T I V E M A I N T E N A N C E

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 11

C A R E A N D C L E A N I N G

D A N G E R

AT NO TIME SHOULD THE INTERIOR
OR EXTERIOR BE STEAM CLEANED,
HOSED DOWN, OR FLOODED WITH
WATER OR LIQUID SOLUTION OF
ANY KIND. DO NOT USE WATER JET
TO CLEAN.

SEV E RE D A MAGE OR

ELE C TRIC A L HA ZARD

COU L D RE SULT.

WARRANTY BECOMES VOID IF

APPLIANCE IS FLOODED

D A N G E R

DIS C ONNE C T UN IT F R OM

POW E R SO URC E BEFO RE

CLE A NING OR S ERVI C ING.

EQUIPME NT CARE

Under normal circumstances, this oven should
provide you with long and trouble free service.
There is no preventative maintenance required,
however, the following Equipment Care Guide will

aximize the potential life and

m
trouble free operation of this oven.
The cleanliness and appearance of
this equipment will contribute
considerably to operating
efficiency and savory, appetizing
food. Good equipment that is kept clean works
better and lasts longer.

CLEAN DAILY

1. Disconnect unit from power source, and let cool.

2. Remove all detachable items such as wire shelves,
side racks, and drip pans. Clean these items
separately.

3. Wipe the interior metal surfaces of the oven with a
paper towel to remove loose food debris.

8. Remove excess water with sponge and wipe dry
with a clean cloth or air dry. Leave doors open
until interior is completely dry. Replace side racks
and shelves.

9. Wipe door gaskets and control panel dry with a
clean, soft cloth.

10. Interior can be wiped with a sanitizing solution
after cleaning and rinsing. This solution must
be approved for use on stainless steel food
contact surfaces.

11. To help maintain the protective film coating on
polished stainless steel, clean the exterior of the
cabinet with a cleaner recommended for stainless
steel surfaces. Spray the cleaning agent on a clean
cloth and wipe with the grain of the stainless steel.

12. Clean any glass with a window cleaner.

Always follow appropriate state or local health
(hygiene) regulations regarding all applicable cleaning
and sanitation requirements for equipment.

4. Clean the interior metal surfaces of the cabinet
with a damp clean cloth or sponge and any good
commercial detergent.

NOTE: Avoid the use of abrasive cleaning

compounds, chloride based cleaners, or
cleaners containing quaternary salts. Never
use hydrochloric acid (muriatic acid) on
stainless steel.

5. Spray heavily soiled areas with a water soluble
degreaser and let stand for 10 minutes, then
remove soil with a plastic scouring pad.

6. Wipe control panel, door vents, door handles, and
door gaskets thoroughly since these areas harbor
food debris.

7. Rinse surfaces by wiping with sponge and clean
warm water.

CLEAN THE DOOR VENTS

Door vents need to be inspected and cleaned
as required.

CHECK OVERALL CONDITION OF
OVEN ONCE A MONTH

Check the oven once a month for physical damage and
loose screws. Correct any problems before they begin
to interfere with the operation of the oven.

DO N OT US E OVEN I F CO NT RO LS A RE N OT

PR OP ERLY F UNCTI ON IN G

Refer to the Trouble Shooting Guide located in this
manual or call an authorized service technician.

PG . 12 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

S A N I T A T I O N

Food flavor and aroma are usually so closely
related that it is difficult, if not impossible, to
separate them. There is also an important,
i

nseparable relationship between cleanliness and
food flavor. Cleanliness, top operating efficiency,
and appearance of equipment contribute
considerably to savory, appetizing foods.
Good equipment that is kept clean, works
better and lasts longer.

Most food imparts its own particular aroma and
many foods also absorb existing odors.
Unfortunately, during this absorption, there is no
distinction between GOOD and BAD odors. The
majority of objectionable flavors and odors
troubling food service operations are caused by
bacteria growth. Sourness, rancidity, mustiness,
stale or other OFF flavors are usually the result of
germ activity.

The easiest way to insure full, natural food flavor is
through comprehensive cleanliness. This means
good control of both visible soil (dirt) and invisible
soil (germs). A thorough approach to sanitation
will provide essential cleanliness. It will assure an
attractive appearance of equipment, along with
maximum efficiency and utility. More importantly,
a good sanitation program provides one of the key
elements in the prevention of food-borne illnesses.

A controlled holding environment for prepared
foods is just one of the important factors involved
in the prevention of food-borne illnesses.
Temperature monitoring and control during
receiving, storage, preparation, and the service of
foods are of equal importance.

The most accurate method of measuring safe
temperatures of both hot and cold foods is by
internal product temperature. A quality
t

hermometer is an effective tool for this purpose,
and should be routinely used on all products that
require holding at a specific temperature.

A comprehensive sanitation program should focus
on the training of staff in basic sanitation
procedures. This includes personal hygiene,
proper handling of raw foods, cooking to a safe
internal product temperature, and the routine
monitoring of internal temperatures from receiving
through service.

Most food-borne illnesses can be prevented
through proper temperature control and a
comprehensive program of sanitation. Both these
factors are important to build quality service as the
foundation of customer satisfaction. Safe food
handling practices to prevent food-borne illness is
of critical importance to the health and safety of
your customers.

HACCP, an acronym for Hazard Analysis (at)
Critical Control Points, is a quality control program
of operating procedures to assure food integrity,
quality, and safety. Taking steps necessary to
augment food safety practices are both cost
effective and relatively simple. While HACCP
guidelines go far beyond the scope of this manual,
additional information is available by contacting:

CENTER FOR FOOD SAFETY AND APPLIED

NUTRITION FOOD AND DRUG ADMINISTRATION

1-888-SAFEFOOD

INTERNAL FOOD PRODUCT TEMPERATURES

HOT FOODS

DANGER ZONE 40° TO 140°F (4° TO 60°C)

CRITICAL ZONE 70° TO 120°F (21° TO 49°C)

SAFE ZONE 140° TO 165°F (60° TO 74°C)

COLD FOODS

DANGER ZONE ABOVE 40°F (ABOVE 4°C)

SAFE ZONE 36°F TO 40°F (2°C TO 4°C)

FROZEN FOODS

DANGER ZONE ABOVE 32°F (ABOVE 0°C)

CRITICAL ZONE 0° TO 32°F (-18° TO 0°C)

SAFE ZONE 0°F or below (-18°C or below)

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 13

S E R V I C E

D A N G E R

DIS C ONNE C T UN IT F R OM

POW E R SO URC E BEFO RE

CLE A NING OR S ERVI C ING.

THERMOSTAT/PILOT LIGHT SEQUENCE

Whenever the thermostat is turned “ON”, the
indicator light will indicate the power ON/OFF

ondition of the heating cable, and consequently, the

c
cycling of the cabinet as it maintains the dialed cavity
temperature. If this light does not illuminate after
normal start-up, the main power source, thermostat,
and/or light must be checked. If the warming cabinet
does not hold the temperature as dialed, the
calibration of the thermostat must be checked. If the
warming cabinet fails to heat or heats continuously
with the thermostat “OFF”, the thermostat must be
initially checked for proper operation. If these items
are checked and found to be in order, a continuity and
resistance check of the heating cable should be made.

SEE CIRC UIT DIA GRAM.

THERMOSTAT CALIBRATION

he thermostat is precision calibrated at the factory.

T
Normally, no adjustment or recalibration is necessary
unless the thermostat has been mishandled in transit,
changed or abused while in service. A thermostat
with a sensing bulb operates on hydraulic pressure,
consequently, any bending of the bulb results in a
change in its volume, and alters the accuracy of the
thermostat calibration.

A thermostat should be checked or recalibrated by
placing a quality, thermal indicator at the center of an
empty holding cavity. DO NOT CALIBRATE WITH
ANY FOOD PRODUCT IN THE CABINET. The
thermostat should be set, and should be allowed to
stabilize at that setting for a minimum of one hour.
Following temperature stabilization, the center of the
thermal swing of the air temperature within the
cabinet should approximately coincide with the
thermostat setting.

If calibration is necessary, the calibration screw
should be adjusted with great care. The calibration
screw of the thermostat is located in the thermostat
dial shaft. With the shaft held stationary, a minute,
clockwise motion of the calibration screw appreciably
lowers the thermostat setting. A reverse, or counter­clockwise motion appreciably raises the thermostat
setting. After achieving the desired cycling of the
thermostat, the calibration screw must be sealed.
Place a few drops of enamel sealant directly on the
calibration screw.

(Red nail polish or equivalent is acceptable.)

PG . 14 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

S E R V I C E

D A N G E R

DIS C ONNE C T UN IT F R OM

POW E R SO URCE BEFO RE

CLE A NING OR S ERVI C ING.

T R O U B L E S H O O T I N G C H E C K L I S T

TROUBLE POSSIBLE CAUSE REMEDY

Unit does not operate. Insufficient electric power unit. Check power source.

Defective plug or cord. Check and repair if necessary.
Power switch defective. Replace.

Cooking temperature not correct. Cook thermostat out of calibration. Calibrate.

Holding temperature not correct. Hold thermostat out of calibration. Calibrate.

Timer runs down, but oven will not Timer not de-energizing cook circuit. Replace timer.
go into HOLD.

Cook thermostat erratic — will not Cook thermostat. Replace thermostat.
hold calibration.

Hold thermostat erratic — will not Hold thermostat. Replace thermostat.
hold calibration.

Oven goes from cooking Hold thermostat. Replace hold thermostat.
temperature to cold.

Oven will not go into cook cycle Timer or contactor. With timer turned ON, line
when timer and cook thermostat voltage should appear across
are ON. terminal 2 and 3 of timer. If not,

replace timer.

If line voltage does appear across
terminal 2 and 3 of timer, it should
also appear across holding coil
of contactor.

If line voltage does appear across
holding coil, and it won’t close its
contacts, replace contactor.

It takes too long to cook. Heating element open, resulting in Replace element.
(Temperature O.K.) low wattage.

Cannot control temperature but Heating element grounded. Replace element.
thermostats check O.K.

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 15

S E R V I C E

1 0 0 0 - T H - I S E R V I C E V I E W - E X T E R I O R

Bonnet Cover, Top

1003887 -Std.
1003801 - HD

Control Panel Overlay

PE-26692

Bonnet

Assembly

5005606

Panel, Side

1004985 - Std.

1003742 - HD

Door Handle

HD-27080

Control Panel Bezel

PE-26567

Door Hinge

HG-22338

Door Assembly

15415

Shelf

Interior

SH-2325

Side Rack

SR-2266

Drip Tray

1007588

Caster Package

5004862

PG . 16 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

Drip Pan

1006953

Door Gasket

GS-22952

1 0 0 0 - T H - I PA R T S L I S T - E X T E R I O R

D A N G E R

DIS C ONNE C T UN IT F R OM

POW E R SO URCE BEFO RE

CLE A NING OR S ERVI C ING.

S E R V I C E

ESCRIPTION

D

onnet Assembly

B

Bonnet Cover, Top

TA ND AR D

S

EA VY DUTY

H

Capillary Guard (N

Caster Package, 5" (127mm) stem,
2 R IG ID , 2 SW IV EL W/ BRAKE

Control Panel Bezel

Control Panel Overlay

Door Assembly

Drip Pan 2 14824

Drip Tray 1 1007588

Gasket, Door 2 GS-22952

Gauge, Temperature

OT SHOWN

)

RI GH T-HAND

LE FT -H AND

TY

Q

1

1

2

1

2

2

2

2

ART NO.

P

005606

5

1003887
1003801

GD-2450

5004862

PE-26567

PE-26692

15415
15721

GU-34197

Handle, Door

Hinge, Door 2 pair HG-22338

Indicator Light 4 LI-3951

Knob, Thermostat

Knob, Timer Control

Panel, Sides

ST AN DA RD

HE AV Y D UT Y

Panel, Back

ST AN DA RD

TO P, HE AV Y D UT Y

BO TT OM , H EA VY DUTY

Shelf, S/S

Side Rack, S/S

2

2

2

2

1

6

4

HD-27080

KN-26568

KN-26569

1004985
1003742

1004988
1007439
1006697

SH-2325

SR-2266

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 17

S E R V I C E

1 0 0 0 - T H - I S E R V I C E V I E W - E L E C T R I C A L

Top Unit, Front

Terminal Block

BK-3023

Switch, Power

SW-34351

Timer, 12 Hour

TR-3318

R-3402 (230V)

T

Thermostat,

Cook

TT-3329

Cook

Indicator

Light

LI-3951

Thermostat,

Hold

TT-3057

Hold

Indicator

Light

LI-3951

Temperature

Gauge

GU-34197

Fan, Box

FA-3974

Contactor

CN-3052

Contactor

CN-3052

Terminal Block,

Power

BK-3019

PG . 18 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

Timer, 12 Hour

TR-3318

Switch, Voltage

SW-3528

1 0 0 0 - T H - I PA R T S L I S T - E L E C T R I C A L

D A N G E R

DIS C ONNE C T UN IT F R OM

POW E R SO URCE BEFO RE

CLE A NING OR S ERVI C ING.

DESCR IPT ION QTY PART NO.

Contactor 2 CN-3052

Fan, Box 2 FA-34524

Ground Screw 1 SC-2190

Heat Sink 2 1005836

Indicator Light 4 LI-3951

Line Filter, 230V only 1 FI-34533

Switch, Power 2 SW-34351

Switch, Voltage 1 SW-3528

Terminal Block, Power 1 BK-3019

Terminal Block 2 BK-3023

Thermostat, Hold 2 TT-3057

S E R V I C E

Thermostat, Cook 2 TT-3329

Timer, 12 Hour 208-240V

230V

CABL E HEATING SE RVICE KIT - #4881

(

O N E K I T P E R C A BI N E T C O M P A R T M E N T )

Includes:

CB-3045 Cable Heating Element . . . . . . . . . . .210 feet

CR-3226 Ring Connector . . . . . . . . . . . . . . . . . . . . . .12

IN-3488 Insulation Corner . . . . . . . . . . . . . . . . .1 foot

BU-3105 Shoulder Bushing . . . . . . . . . . . . . . . . . . . .12

BU-3106 Cup Bushing . . . . . . . . . . . . . . . . . . . . . . . .12

SL-3063 Insulating Sleeve . . . . . . . . . . . . . . . . . . . .12

TA-3540 Electrical Tape . . . . . . . . . . . . . . . . . . . .1 roll

ST-2439 Stud 10-32 . . . . . . . . . . . . . . . . . . . . . . . . . .12

NU-2215 H ex Nut 10-32 . . . . . . . . . . . . . . . . . . . . . . .24

2
2

TR-3318
TR-3402

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 19

PG . 20 1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L

1000-TH-I I NS TA LL AT IO N/OP ER AT IO N/SE RV IC E M AN UA L PG . 21

All Alto-Shaam equipment
i

s sold F.O.B. shipping
point, and when accepted
by the carrier, such
shipments become the
p

roperty of the consignee.

Should damage occur in shipment, it is a matter
between the carrier and the consignee. In such cases, the
carrier is assumed to be responsible for the safe delivery
o

f the merchandise, unless negligence can be established

on the part of the shipper.

1. Make an immediate inspection while the equipment

is still in the truck or immediately after it is moved to
the receiving area. Do not wait until after the
material is moved to a storage area.

2. Do not sign a delivery receipt or a freight bill until

you have made a proper count and inspection of all
merchandise received.

3. Note all damage to packages directly on the carrier’s

delivery receipt.

4. Make certain the driver signs this receipt. If he

refuses to sign, make a notation of this refusal on
the receipt.

5. If the driver refuses to allow inspection, write the

following on the delivery receipt:

Drive r r e fuses to all o w i n s pectio n o f

conta i n e rs for visib l e d a m age.

6. Telephone the carrier’s office immediately upon

finding damage, and request an inspection. Mail
a written confirmation of the time, date, and the
person called.

7. Save any packages and packing material for further

inspection by the carrier.

8. Promptly file a written claim with the carrier and

attach copies of all supporting paperwork.

We will continue our policy of assisting our
customers in collecting claims which have been properly
filed and actively pursued. We cannot, however, file any
damage claims for you, assume the responsibility of any
claims, or accept deductions in payment for such claims.

Alto-Shaam, Inc. warrants to the original purchaser that any
original part that is found to be defective in material or workmanship
will, at Alto-Shaam's option, subject to provisions hereinafter stated, be
replaced with a new or rebuilt part.

The labor warranty remains in effect one (1) year from installation
or fifteen (15) months from the shipping date, whichever occurs first.
Alto-Shaam will bear normal labor charges performed during standard
business hours, and excluding overtime, holiday rates or any
additional fees.

The parts warranty remains in effect for one (1) year from
installation or fifteen (15) months from the shipping date, whichever
occurs first.

However, the heating element on Halo Heat

®

cook/hold ovens

and the refrigeration compressor on Alto-Shaam Quickchillers

™

are

w

arranted for a period of five (5) years from installation. The labor
warranty is the same as stated above; namely, for one (1) year from
installation or fifteen (15) months from the shipping date, whichever
occurs first.

THIS WARRAN TY DOES NOT A PPLY TO:

1. Calibration.

2. Replacement of light bulbs and/or the replacement of display

case glass due to damage of any kind.

3. Equipment damage caused by accident, shipping, improper

installation or alteration.

4. Equipment used under conditions of abuse, misuse, carelessness

or abnormal conditions including, but not limited to, equipment
subjected to harsh or inappropriate chemicals including, but not
limited to, compounds containing chloride or quaternary salts, poor
water quality, or equipment with missing or altered serial numbers.

5. Damage incurred as a direct result of poor water quality,

inadequate maintenance of steam generators and/or surfaces
affected by water quality. Water quality and required maintenance
of steam generating equipment is the responsibility of the
owner/operator.

6. Damage caused by use of any cleaning agent other than

Alto-Shaam's Combitherm

®

Cleaner including, but not limited to,
damage due to chlorine or other harmful chemicals. Use of
Alto-Shaam's Combitherm

®

Cleaner on Combitherm®ovens is
highly recommended.

7. Any losses or damage resulting from malfunction, including loss
of product or consequential or incidental damages of any kind.

8. Equipment modified in any manner from original model,
substitution of parts other than factory authorized parts,
removal of any parts including legs, or addition of any parts.

This warranty is exclusive and is in lieu of all other warranties,
expressed or implied, including the implied warranties of
merchantability and fitness for a particular purpose. In no event
shall Alto-Shaam be liable for loss of use, loss of revenue or profit,
or loss of product, or for any indirect or consequential damages.
No person except an officer of Alto-Shaam, Inc. is authorized to modify
this warranty or to incur on behalf of Alto-Shaam any other obligation
or liability in connection with Alto-Shaam equipment.

ALT O - S H A A M , INC.

TR AN S PO RTATIO N

DA MA G E an d C L AI MS

®

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE FOR EASY REFERENCE.

ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model: _______________________________________________Date Installed: __________________________________________________________
Voltage: ______________________________________________ Purchased From: _______________________________________________
Serial Number: _______________________________________ _______________________________________________________________________

W 1 6 4 N9 2 2 1 W a t e r S t r e e t●P. O . Bo x 4 5 0●M e n o m o n e e F a l l s , W i s c o n s i n 5 3 0 5 2 - 0 4 5 0●U . S . A .

PHONE: [phone] • 800.558-8744 USA/CANADA FAX: [phone] • 800.329.8744 U.S.A. ONLY

www.alto-shaam.com

P R IN T E D I N U .S. A .

LI MI TE D

WA R RA NT Y